DAFTAR PUSTAKA Analisis Kinerja Dengan Pendekatan Balanced Scorecard Pada Balai Besar Kesehatan Paru Masyarakat (BBKPM) Surakarta.
DAFTAR PUSTAKA
Ahmadi, Parviz, Soheila Khoddami, Bahereh Osanlou and Hamid Moradi. Using
the Balanced Scorecard to Design Organizational Comprehensive
Performance Evaluation Model. African Journal of Business
Management. Vol. 6(6) 2012 p.2267
Ahmed, Zafar, Zulfiqar Ahmad Bowra, Ishfaq Ahmad, Musarrat Nawaz, M.
Sarfraz Khan. Performance Measures Used by the Commercial Banks in
Pakistan within the Four Perspectives of Balanced Scorecard. Euro
Journal Publishing Inc. Issue 21 2011 p.12
Akhsabi, Mohammad. Performance Evaluation Of Maintenance Systems In Pars
Neopan Company. Indian Journal of Fundamental and Applied Life
Sciences ISSN: 2231-6345 2012 Vol. 2 (2) April-June, pp.312-316
Al Sawalqa, Fauzi, David Holloway, Manzurul Alam. Balanced Scrorecard And
Implementation In Jordan: An Initial Analysis. International Journal of
Electronic Business Management, Vol. 9, No. 3, pp. 196-210 (2011) p.1
Chotivanich, Piyakanit. The Conceptual Frame Work: Loyalty Model of Domestic
Flight Service of Thai Airways International (Public Company Limited).
European Journal of Social Sciences Vol.33 No.2 (2012), pp. 239-248
Dodangeh, Javad, Ebrahim Dehafarin, Vahid Nasehifar. A decision model for
selecting of strategic plans in Balanced Scorecard model: A case study
for a manufacturing firm. Journal of American Science 2012; 8 (8) p.1
El Gibaly, Mohamed M, Ahmed Abdelnaby, Ahmed Diab. A model to integrate of
the ABC and the BSC in the Egyptian companies: Aligning strategic
efficiency and performance improvement (Field study). Journal of
American Science, 2012; 8 (6) p.1
Gryna, Frank M, Richard C H C, Joseph A. Defeo. 2007. Juran's Quality
Planning and Analysis. New York: McGraw-Hill Companies p.258
Gungor, Mustafa Ozgur. Customer’s Advisory as a Facilitator of Innovation and a
Game-Changer in the Competition. Journal Business Systems Review,
Volume 1, Issue 1, 2012 p.49
Habidin, Nurul Fadly, Sha’ri Mohd Yusof, Baharudin Omar, Syed Ismail Syed
Mohamad, Sharul Effendy Janudin. A Proposed Strategic Balanced
Scorecard Model: Strategic Control System and Organizational
Performance in Malaysian Automotive Industry. IOSR Journal of
Business and Management (IOSRJBM) ISSN: 2278-487X Volume 1,
Issue 6 (July-Aug. 2012), p 39-42
Mamduh M, Hanafi. 2011. Manajemen Edisi ketiga. Yogyakarta: Unit Penerbit
dan Percetakan STI manajemen YKPN p.62
Ismael Younis Abu-Jarad, Nor’Aini Yusof, Davoud Nikbin, A Review Paper on
Organizational Culture and Organizational Performance. International
Journal of Business and Social Science Vol. 1 No. 3; December 2010
p.26
Ismail, Alimin Ismadi, Raduan Che Rose, Jegak Uli, Haslinda Abdullah. The
Relationship Between Organisational Resources, Capabilities, Systems
And Competitive Advantage. Asian Academy of Management Journal,
Vol. 17, No. 1, January 2012 pp.151–173
Ismail, T Shaker, Basem Y Alsadi. Relationship Marketing and Organizational
Performance Indicators. European Journal of Social Sciences – Volume
12, Number 4 (2010) p 545
Istijanto, 2006. Riset Sumber Daya Manusia. Jakarta: Gramedia Pustaka Utama
p.111
Kaplan, Robert S and David P. Norton. Using The Balanced Scorecard as
Strategic Management System, Harvard Business School Publishing
Corporation. Issue reprint 2007 R0707M p.1
Kaplan, Robert S dan David P. Norton. 2000. Menerapkan Strategi Menjadi Aksi
Balanced Scorecard. Jakarta: Penerbit Erlangga p.42
Khomba, James Kamwachale, Frans NS Vermaak, Rabiya Hanif. Relevance of the
balanced scorecard model in Africa: Shareholder-centred or stakeholdercentred?. African Journal of Business Management Vol. 6(17), 2 May,
2012 pp. 5773-5785
Khozein, Ali. Balanced Scorecard Should be Attention More in Organizations.
International Journal in Research of Management Iran, Issue 2. Vol. 1
(January-2012) p.38-46
Kordnaeij, Asadollah, Hassan Danaeefard, Mohammad Reza Zali, Samane
Vasheghani, The Role of Organizational Culture in Customer
Satisfaction. European Journal of Economics, Finance and
Administrative Sciences ISSN 1450-2275 Issue 51 (2012)
Martin, E Wainright. 2005. Managing Information Technology. United State of
America: Pearson Prantice Hall p.184-210
Moheriono, 2012. Indikator Kinerja Utama (IKU): Perencanaan, Aplikasi dan
Pengembangan. Jakarta: RajaGrafindo Persada p.90
Mulyadi, Johny Setyawan. 2001. Sistem Perencanaan dan Penegndalian
Manajemen Edisi 2. Jakarta: Penerbit Salemba Empat p.346
Mulyadi. 2001. Balanced Scorecard: Alat Manajemen untuk Pelipatganda
Kinerja Keuangan Perusahaan. Jakarta: Penerbit salemba Empat pp.1830
Mulyadi. 2009. Sistem Terpadu Pengelolaan Kinerja Perusahaan Berbasis
Balanced Scorecard. Yogyakarta: Unit Penerbit dan Perctakan STIM
YKPN p.186
Prasad, Acklesh, Peter Green, Jon Heales. Antecedents Of Sustainable
Management Support For It-Related Initiatives. Australasian Journal of
Information Systems Volume 17 Number 2 Nov 2012 p.1
Pyzdek, Thomas.2002. The Six Sigma Handbook. Jakarta: Penerbit Salemba
Empat p.33
Rahab, Sulistyandari, Sodjono. The Development Of Innovation Capability Of
Small Medium Enterprises Through Knowledge Sharing Process: An
Empirical Study Of Indonesian Creative Industry. International Journal
of Business and Social Science Vol. 2 No. 21 November 2011
Rothaermel, Frank T. 2013. Strategic Manajement: Concepts and Cases. New
York: The McGraw-Hill Companies p.310
Sampurno,2010. Manajemen Strategik: Menciptakan Keunggulan Bersaing yang
Berkelanjutan. Yogyakarta: Gajah Mada University Press p.248
Samsudin, Sadili. 2010. Manajemen Sumber Daya Manusia. Bandung: Pustaka
Setia p.302
Simon, Simeon S, Shiny George. A Balanced Score Card Study On Performance
Management System With Special Reference To Keltron - A Case Study
Approach. International Journal Of Marketing And Technology. Vol 2
Issue 4 April 2012 p.218
Sudana, I Made. 2011. Manajemen Keuangan Perusahaan Teori dan Praktik.
Jakarta: Penerbit Erlangga p.8
Sudirman, Indrianty. Implementing Balanced Scorecard in Higher Education
Management Case Study: Hasanuddin University of Indonesia.
International Journal of Business and Social Science Vol. 3 No. 18
[Special Issue – September 2012] p.199
Talebnia, Ghodratolah. The major perspectives weighted model for balanced
scorecard system in the case of auto industries. Indian Journal of
Science and Technology. Vol:5 Issue:10 October 2012 ISSN:0974-6846
p.3415
Torkamani, Hojjat Mohammadi, Ali Sharifian, Mehdi Rostamzadeh, Performance
Evaluation Using the Balanced Score Card (BSC): A Case Study of
Azerbaijan Regional El ectric Company. Journal of Basic and Applied
Scientific Research Vol. 2 (4) 2012 p3289-3293
Ulfa, Ani Ni'matul. 2011. Penilaian Kinerja Berbasis Balanced Scorecard Di RS
PKU Muhammadiyah Surakarta. Thesis Magister Manajemen
Universitas Muhammadiyah Surakarta pp 19-23.
Wibisono, Darmawan, 2006. Manajemen Kinerja Konsep, Desain, dan Teknik
Meningkatkan Daya Saing Perusahaan. Jakarta: Erlangga p.130
Ahmadi, Parviz, Soheila Khoddami, Bahereh Osanlou and Hamid Moradi. Using
the Balanced Scorecard to Design Organizational Comprehensive
Performance Evaluation Model. African Journal of Business
Management. Vol. 6(6) 2012 p.2267
Ahmed, Zafar, Zulfiqar Ahmad Bowra, Ishfaq Ahmad, Musarrat Nawaz, M.
Sarfraz Khan. Performance Measures Used by the Commercial Banks in
Pakistan within the Four Perspectives of Balanced Scorecard. Euro
Journal Publishing Inc. Issue 21 2011 p.12
Akhsabi, Mohammad. Performance Evaluation Of Maintenance Systems In Pars
Neopan Company. Indian Journal of Fundamental and Applied Life
Sciences ISSN: 2231-6345 2012 Vol. 2 (2) April-June, pp.312-316
Al Sawalqa, Fauzi, David Holloway, Manzurul Alam. Balanced Scrorecard And
Implementation In Jordan: An Initial Analysis. International Journal of
Electronic Business Management, Vol. 9, No. 3, pp. 196-210 (2011) p.1
Chotivanich, Piyakanit. The Conceptual Frame Work: Loyalty Model of Domestic
Flight Service of Thai Airways International (Public Company Limited).
European Journal of Social Sciences Vol.33 No.2 (2012), pp. 239-248
Dodangeh, Javad, Ebrahim Dehafarin, Vahid Nasehifar. A decision model for
selecting of strategic plans in Balanced Scorecard model: A case study
for a manufacturing firm. Journal of American Science 2012; 8 (8) p.1
El Gibaly, Mohamed M, Ahmed Abdelnaby, Ahmed Diab. A model to integrate of
the ABC and the BSC in the Egyptian companies: Aligning strategic
efficiency and performance improvement (Field study). Journal of
American Science, 2012; 8 (6) p.1
Gryna, Frank M, Richard C H C, Joseph A. Defeo. 2007. Juran's Quality
Planning and Analysis. New York: McGraw-Hill Companies p.258
Gungor, Mustafa Ozgur. Customer’s Advisory as a Facilitator of Innovation and a
Game-Changer in the Competition. Journal Business Systems Review,
Volume 1, Issue 1, 2012 p.49
Habidin, Nurul Fadly, Sha’ri Mohd Yusof, Baharudin Omar, Syed Ismail Syed
Mohamad, Sharul Effendy Janudin. A Proposed Strategic Balanced
Scorecard Model: Strategic Control System and Organizational
Performance in Malaysian Automotive Industry. IOSR Journal of
Business and Management (IOSRJBM) ISSN: 2278-487X Volume 1,
Issue 6 (July-Aug. 2012), p 39-42
Mamduh M, Hanafi. 2011. Manajemen Edisi ketiga. Yogyakarta: Unit Penerbit
dan Percetakan STI manajemen YKPN p.62
Ismael Younis Abu-Jarad, Nor’Aini Yusof, Davoud Nikbin, A Review Paper on
Organizational Culture and Organizational Performance. International
Journal of Business and Social Science Vol. 1 No. 3; December 2010
p.26
Ismail, Alimin Ismadi, Raduan Che Rose, Jegak Uli, Haslinda Abdullah. The
Relationship Between Organisational Resources, Capabilities, Systems
And Competitive Advantage. Asian Academy of Management Journal,
Vol. 17, No. 1, January 2012 pp.151–173
Ismail, T Shaker, Basem Y Alsadi. Relationship Marketing and Organizational
Performance Indicators. European Journal of Social Sciences – Volume
12, Number 4 (2010) p 545
Istijanto, 2006. Riset Sumber Daya Manusia. Jakarta: Gramedia Pustaka Utama
p.111
Kaplan, Robert S and David P. Norton. Using The Balanced Scorecard as
Strategic Management System, Harvard Business School Publishing
Corporation. Issue reprint 2007 R0707M p.1
Kaplan, Robert S dan David P. Norton. 2000. Menerapkan Strategi Menjadi Aksi
Balanced Scorecard. Jakarta: Penerbit Erlangga p.42
Khomba, James Kamwachale, Frans NS Vermaak, Rabiya Hanif. Relevance of the
balanced scorecard model in Africa: Shareholder-centred or stakeholdercentred?. African Journal of Business Management Vol. 6(17), 2 May,
2012 pp. 5773-5785
Khozein, Ali. Balanced Scorecard Should be Attention More in Organizations.
International Journal in Research of Management Iran, Issue 2. Vol. 1
(January-2012) p.38-46
Kordnaeij, Asadollah, Hassan Danaeefard, Mohammad Reza Zali, Samane
Vasheghani, The Role of Organizational Culture in Customer
Satisfaction. European Journal of Economics, Finance and
Administrative Sciences ISSN 1450-2275 Issue 51 (2012)
Martin, E Wainright. 2005. Managing Information Technology. United State of
America: Pearson Prantice Hall p.184-210
Moheriono, 2012. Indikator Kinerja Utama (IKU): Perencanaan, Aplikasi dan
Pengembangan. Jakarta: RajaGrafindo Persada p.90
Mulyadi, Johny Setyawan. 2001. Sistem Perencanaan dan Penegndalian
Manajemen Edisi 2. Jakarta: Penerbit Salemba Empat p.346
Mulyadi. 2001. Balanced Scorecard: Alat Manajemen untuk Pelipatganda
Kinerja Keuangan Perusahaan. Jakarta: Penerbit salemba Empat pp.1830
Mulyadi. 2009. Sistem Terpadu Pengelolaan Kinerja Perusahaan Berbasis
Balanced Scorecard. Yogyakarta: Unit Penerbit dan Perctakan STIM
YKPN p.186
Prasad, Acklesh, Peter Green, Jon Heales. Antecedents Of Sustainable
Management Support For It-Related Initiatives. Australasian Journal of
Information Systems Volume 17 Number 2 Nov 2012 p.1
Pyzdek, Thomas.2002. The Six Sigma Handbook. Jakarta: Penerbit Salemba
Empat p.33
Rahab, Sulistyandari, Sodjono. The Development Of Innovation Capability Of
Small Medium Enterprises Through Knowledge Sharing Process: An
Empirical Study Of Indonesian Creative Industry. International Journal
of Business and Social Science Vol. 2 No. 21 November 2011
Rothaermel, Frank T. 2013. Strategic Manajement: Concepts and Cases. New
York: The McGraw-Hill Companies p.310
Sampurno,2010. Manajemen Strategik: Menciptakan Keunggulan Bersaing yang
Berkelanjutan. Yogyakarta: Gajah Mada University Press p.248
Samsudin, Sadili. 2010. Manajemen Sumber Daya Manusia. Bandung: Pustaka
Setia p.302
Simon, Simeon S, Shiny George. A Balanced Score Card Study On Performance
Management System With Special Reference To Keltron - A Case Study
Approach. International Journal Of Marketing And Technology. Vol 2
Issue 4 April 2012 p.218
Sudana, I Made. 2011. Manajemen Keuangan Perusahaan Teori dan Praktik.
Jakarta: Penerbit Erlangga p.8
Sudirman, Indrianty. Implementing Balanced Scorecard in Higher Education
Management Case Study: Hasanuddin University of Indonesia.
International Journal of Business and Social Science Vol. 3 No. 18
[Special Issue – September 2012] p.199
Talebnia, Ghodratolah. The major perspectives weighted model for balanced
scorecard system in the case of auto industries. Indian Journal of
Science and Technology. Vol:5 Issue:10 October 2012 ISSN:0974-6846
p.3415
Torkamani, Hojjat Mohammadi, Ali Sharifian, Mehdi Rostamzadeh, Performance
Evaluation Using the Balanced Score Card (BSC): A Case Study of
Azerbaijan Regional El ectric Company. Journal of Basic and Applied
Scientific Research Vol. 2 (4) 2012 p3289-3293
Ulfa, Ani Ni'matul. 2011. Penilaian Kinerja Berbasis Balanced Scorecard Di RS
PKU Muhammadiyah Surakarta. Thesis Magister Manajemen
Universitas Muhammadiyah Surakarta pp 19-23.
Wibisono, Darmawan, 2006. Manajemen Kinerja Konsep, Desain, dan Teknik
Meningkatkan Daya Saing Perusahaan. Jakarta: Erlangga p.130