Hubungan Optimisme dengan Kinerja Karyawan PT.Pos Indonesia (persero) Kantor Pos di Kabupaten Garut.
ABSTRAK
Rahmi Mustika Wangi (0901880). Hubungan Optimisme dengan Kinerja
Karyawan PT.Pos Indonesia (persero) Kantor Pos di Kabupaten Garut. Skripsi
Departemen Psikologi FIP Bandung (2015).
Tujuan penelitian ini adalah untuk mengungkap hubungan optimisme dengan
kinerja yang diukur berdasarkan dimensi optimisme dan kinerja. Sampel dalam
penelitian ini berjumlah 65 dari 105 orang karyawan PT.Pos Indonesia (persero)
Kantor Pos di Kabupaten Garut yang diambil dengan metode nonprobability
sampling teknik purposive sampling menggunakan pendekatan kuantitatif dengan
metode korelasional. Instrumen yang digunakan berupa kuesioner optimisme dan
hasil penilaian kinerja karyawan berdasarkan standar Sistem Manajemen Kinerja
Individu (SMKI) PT.Pos Indonesia (persero). Hasil penelitian menunjukkan: (1)
Optimisme pada karyawan Kantor Pos di Kabupaten Garut berada pada kategori
optimisme sedang, (2) Kinerja pada karyawan Kantor Pos di Kabupaten Garut
berada pada kategori amat baik, (3) Terdapat hubungan yang signifikan antara
optimisme dengan kinerja karyawan PT.Pos Indonesia (persero) Kantor Pos di
Kabupaten Garut.
Kata kunci: optimisme, kinerja
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
ABSTRACT
Rahmi Mustika Wangi (0901880). Relationship of optimism with performance of
PT.Pos Indonesia (persero) employees Post Office in Garut. Thesis Departement
of Psychology FIP UPI Bandung (2015).
The purpose of this research was to reveal the relationship optimism with
performance as measured by the dimensions of optimism and performance. The
sample in this study amounted to 65 of 105 PT.Pos Indonesia (persero) employees
Post Office in Garut taken with nonprobability sampling method purposive
sampling technique uses a quantitative approach with a correlation method.
Instruments used in the form of a optimism questionnaire and the results of the
performance appraisal standards based Individual Performance Management
System (IPMS) PT.Pos Indonesia (Persero). The results showed: (1) Optimism on
Post Office employees in Garut are at moderate optimism category, (2) the
performance of employees in Garut Post Office located on the very good category,
(3) There is a significant association between optimism with the performance of
PT.Pos Indonesia (Persero) employees Post Office in Garut.
Keywords: optimism, performance
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
DAFTAR ISI
SURAT PERNYATAAN.................................................................................... i
ABSTRAK .......................................................................................................... ii
KATA PENGANTAR ........................................................................................ iv
DAFTAR ISI ....................................................................................................... v
DAFTAR TABEL ............................................................................................... viii
DAFTAR GAMBAR .......................................................................................... x
DAFTAR LAMPIRAN ....................................................................................... xi
BAB I PENDAHULUAN .................................................................................. 1
A. Latar Belakang .................................................................................. 1
B. Rumusan Masalah Penelitian ............................................................ 5
C. Tujuan Penelitian .............................................................................. 5
D. Manfaat Penelitian ............................................................................ 5
E. Struktur Organisasi Skripsi ............................................................... 6
BAB II KAJIAN TEORI .................................................................................. 7
A. OPTIMISME .................................................................................... 7
1. Pengertian Optimisme ................................................................... 7
2. Ciri-ciri Individu Optimis ............................................................. 8
3. Aspek-aspek Optimisme ............................................................... 11
4. Faktor yang Mempengaruhi Optimisme ....................................... 14
B. KINERJA .......................................................................................... 16
1. Pengertian Kinerja......................................................................... 16
2. Faktor-faktor yang Mempengaruhi Kinerja .................................. 18
3. Penilaian Kinerja ........................................................................... 20
4. Syarat Berkualitasnya Penilaian Kinerja ....................................... 22
5. Tujuan dan Manfaat Penilaian Kinerja ......................................... 24
C. KERANGKA PEMIKIRAN............................................................ 28
BAB III METODE PENELITIAN .................................................................. 32
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
A. LOKASI DAN SUBJEK PENELITIAN ........................................ 32
1. Lokasi Penelitian ........................................................................... 32
2. Populasi Penelitian ........................................................................ 32
3. Sampel dan Teknik Sampling Penelitian ...................................... 33
B. DESAIN PENELITIAN ................................................................... 34
C. METODE PENELITIAN ................................................................ 34
D. VARIABEL DAN DEFINISI OPERASIONAL ............................ 35
1. Optimisme ..................................................................................... 35
2. Kinerja ........................................................................................... 36
E. INSTRUMEN PENELITIAN .......................................................... 37
1. Instrumen Optimisme .................................................................... 37
a. Spesifikasi Instrumen ................................................................ 37
b. Kisi-kisi Instrumen ................................................................... 38
c. Pengisian Instrumen .................................................................. 39
d. Penyekoran ............................................................................... 40
e. Kategorisasi Skala Instrumen ................................................... 40
2. Instrumen Kinerja.......................................................................... 41
a. Spesifikasi Instrumen ................................................................ 41
b. Kisi-kisi Instrumen ................................................................... 42
c. Kategorisasi Skala Instrumen ................................................... 42
F. PROSES PENGEMBANGAN INSTRUMEN ............................... 42
1. Pengujian Validitas ....................................................................... 42
a. Uji Validitas Konten ................................................................. 43
b. Uji Analisis Item ....................................................................... 43
2. Pengujian Reliabilitas.................................................................... 44
G. TEKNIK PENGUMPULAN DATA ............................................... 45
H. TEKNIK ANALISIS DATA ........................................................... 45
1. Uji Normalitas ............................................................................... 45
2. Uji Statistika Deskriptif................................................................. 46
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
3. Uji Korelasi ................................................................................... 46
BAB IV HASIL PENELITIAN DAN PEMBAHASAN................................. 48
A. HASIL PENELITIAN ..................................................................... 48
1. Gambaran Mengenai Optimisme .................................................. 48
a. Gambaran Umum Optimisme ................................................... 48
b. Gambaran Optimisme pada tiap Dimensi ................................. 50
2. Gambaran Umum Mengenai Kinerja ............................................ 54
3. Hubungan Optimisme dengan Kinerja .......................................... 56
B. PEMBAHASAN ................................................................................ 58
1. Gambaran Umum mengenai Optimisme ....................................... 58
2. Gambaran Umum Mengenai Kinerja ............................................ 62
3. Hubungan Optimisme dengan Kinerja .......................................... 65
BAB V KESIMPULAN DAN SARAN ............................................................ 68
A. KESIMPULAN ................................................................................. 68
B. SARAN .............................................................................................. 68
DAFTAR PUSTAKA ........................................................................................ 70
LAMPIRAN ....................................................................................................... 74
RIWAYAT HIDUP
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
DAFTAR TABEL
No. Judul Tabel
2.1 Contoh Gaya Penjelasan Permanence (Permanensi) ...................................... 13
2.2 Contoh Gaya Penjelasan Pervasiveness (Pervasivitas) ................................... 14
2.3 Contoh Gaya Penjelasan Personalization (Personalisasi)............................... 14
3.1 Jumlah Karyawan Kantor Pos di Kabupaten Garut ........................................ 32
3.2 Teknik Pengambilan Sampel........................................................................... 33
3.3 Kisi-kisi Instrumen Optimisme ....................................................................... 38
3.4 Penyekoran Kuesioner .................................................................................... 40
3.5 Kategorisasi Skala Optimisme ........................................................................ 41
3.6 Kisi-kisi Kinerja .............................................................................................. 42
3.7 Kategori Penilaian Kinerja Karyawan ............................................................ 42
3.8 Item-item yang Layak pada Instrumen Optimisme ......................................... 44
3.9 Koefisien Reliabilitas Alpha Cronbach ........................................................... 44
3.10 Indeks Reliabilitas Instrumen Optimisme ..................................................... 45
3.11 Hasil Uji Normalitas ..................................................................................... 46
4.1 Statistik Deskriptif Optimisme........................................................................ 49
4.2 Uji T-test One Sample Optimisme .................................................................. 49
4.3 Gambaran Umum Optimisme ......................................................................... 49
4.4 Statistik Deskriptif Dimensi Optimisme ......................................................... 51
4.5 Gambaran Dimensi Permanence pada Optimisme ......................................... 51
4.6 Gambaran Dimensi Pervasiveness pada Optimisme....................................... 52
4.7 Gambaran Dimensi Personalization pada Optimisme .................................... 53
4.8 Statistik Deskriptif Kinerja ............................................................................. 54
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
4.9 Uji T-test One Sample Kinerja ........................................................................ 55
4.10 Gambaran Umum Kinerja ............................................................................. 55
4.11 Uji Korelasi Optimisme dengan Kinerja ....................................................... 56
4.12 Optimisme * Kinerja Crosstabulation .......................................................... 57
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
DAFTAR GAMBAR
No. Judul Gambar
1.1 Grafik KPI Individu Karyawan PT.Pos Indonesia Garut ................................ 13
1.2 Grafik Hasil Kuesioner Pra Penelitian ............................................................ 14
2.1 Komponen Kinerja Individu ........................................................................... 14
2.2 Kerangka Pemikiran ........................................................................................ 31
3.1 Skala Paradigma Hubungan dua Variabel....................................................... 34
4.1 Grafik Gambaran Umum Optimisme .............................................................. 50
4.2 Grafik Kategori Dimensi Permanence pada Optimisme ................................ 52
4.3 Grafik Kategori Dimensi Pervasiveness pada Optimisme .............................. 53
4.4 Grafik Kategori Dimensi Personalization pada Optimisme ........................... 54
4.5 Grafik Kategorisasi Kinerja ............................................................................ 56
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
DAFTAR LAMPIRAN
No. Judul Lampiran
1. Kartu Bimbingan ...........................................................................................74
2. Surat Keputusan Pembimbing .......................................................................76
3. Surat Permohonan Validasi Instrumen .........................................................77
4. Pernyataan Expert Judgement .......................................................................79
5. Pernyataan Kebenaran Data ..........................................................................80
6. Data Kinerja Karyawan Kantor Pos di Kabupaten Garut .............................81
7. Pernyataan Telah Melakukan Penelitian .......................................................84
8. Hasil Sebaran Kuesioner Pra Penelitian ........................................................85
9. Kisi-kisi Instrumen Optimisme (Uji Coba) ...................................................86
10. Kuesioner Optimisme Original .....................................................................88
11. Kuesioner Optimisme (Uji Coba) .................................................................89
12. Kisi-kisi Instrumen Optimisme Setelah Uji Coba.........................................90
13. Kuesioner Optimisme (Ambil Data) .............................................................92
14. Skor Optimisme (Uji Coba) ..........................................................................93
15. Hasil Uji Reliabilitas Optimisme ..................................................................97
16. Hasil Analisis Item Optimisme .....................................................................99
17. Skor Optimisme Keseluruhan (Ambil Data) .................................................102
18. Skor Optimisme Setiap Dimensi (Ambil Data) ............................................104
19. Kategorisasi Optimisme (Ambil Data)..........................................................106
20. Output Uji Normalitas Data Optimisme .......................................................111
21. Output Uji One Sample Test Optimisme.......................................................112
22. Output Uji Normalitas Data Kinerja .............................................................113
23. Output Uji One Sample Test Kinerja ............................................................114
24. Output Uji Korelasi Optimisme dengan Kinerja ...........................................115
25. Output Optimisme * Kinerja Crosstabulation ..............................................116
26. Hasil Wawancara ..........................................................................................116
27. Kutipan Komunikasi dengan Pihak Kantor Pos ............................................121
28. Daftar Kantor Pos di Kabupaten Garut .........................................................124
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
Rahmi Mustika Wangi (0901880). Hubungan Optimisme dengan Kinerja
Karyawan PT.Pos Indonesia (persero) Kantor Pos di Kabupaten Garut. Skripsi
Departemen Psikologi FIP Bandung (2015).
Tujuan penelitian ini adalah untuk mengungkap hubungan optimisme dengan
kinerja yang diukur berdasarkan dimensi optimisme dan kinerja. Sampel dalam
penelitian ini berjumlah 65 dari 105 orang karyawan PT.Pos Indonesia (persero)
Kantor Pos di Kabupaten Garut yang diambil dengan metode nonprobability
sampling teknik purposive sampling menggunakan pendekatan kuantitatif dengan
metode korelasional. Instrumen yang digunakan berupa kuesioner optimisme dan
hasil penilaian kinerja karyawan berdasarkan standar Sistem Manajemen Kinerja
Individu (SMKI) PT.Pos Indonesia (persero). Hasil penelitian menunjukkan: (1)
Optimisme pada karyawan Kantor Pos di Kabupaten Garut berada pada kategori
optimisme sedang, (2) Kinerja pada karyawan Kantor Pos di Kabupaten Garut
berada pada kategori amat baik, (3) Terdapat hubungan yang signifikan antara
optimisme dengan kinerja karyawan PT.Pos Indonesia (persero) Kantor Pos di
Kabupaten Garut.
Kata kunci: optimisme, kinerja
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
ABSTRACT
Rahmi Mustika Wangi (0901880). Relationship of optimism with performance of
PT.Pos Indonesia (persero) employees Post Office in Garut. Thesis Departement
of Psychology FIP UPI Bandung (2015).
The purpose of this research was to reveal the relationship optimism with
performance as measured by the dimensions of optimism and performance. The
sample in this study amounted to 65 of 105 PT.Pos Indonesia (persero) employees
Post Office in Garut taken with nonprobability sampling method purposive
sampling technique uses a quantitative approach with a correlation method.
Instruments used in the form of a optimism questionnaire and the results of the
performance appraisal standards based Individual Performance Management
System (IPMS) PT.Pos Indonesia (Persero). The results showed: (1) Optimism on
Post Office employees in Garut are at moderate optimism category, (2) the
performance of employees in Garut Post Office located on the very good category,
(3) There is a significant association between optimism with the performance of
PT.Pos Indonesia (Persero) employees Post Office in Garut.
Keywords: optimism, performance
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
DAFTAR ISI
SURAT PERNYATAAN.................................................................................... i
ABSTRAK .......................................................................................................... ii
KATA PENGANTAR ........................................................................................ iv
DAFTAR ISI ....................................................................................................... v
DAFTAR TABEL ............................................................................................... viii
DAFTAR GAMBAR .......................................................................................... x
DAFTAR LAMPIRAN ....................................................................................... xi
BAB I PENDAHULUAN .................................................................................. 1
A. Latar Belakang .................................................................................. 1
B. Rumusan Masalah Penelitian ............................................................ 5
C. Tujuan Penelitian .............................................................................. 5
D. Manfaat Penelitian ............................................................................ 5
E. Struktur Organisasi Skripsi ............................................................... 6
BAB II KAJIAN TEORI .................................................................................. 7
A. OPTIMISME .................................................................................... 7
1. Pengertian Optimisme ................................................................... 7
2. Ciri-ciri Individu Optimis ............................................................. 8
3. Aspek-aspek Optimisme ............................................................... 11
4. Faktor yang Mempengaruhi Optimisme ....................................... 14
B. KINERJA .......................................................................................... 16
1. Pengertian Kinerja......................................................................... 16
2. Faktor-faktor yang Mempengaruhi Kinerja .................................. 18
3. Penilaian Kinerja ........................................................................... 20
4. Syarat Berkualitasnya Penilaian Kinerja ....................................... 22
5. Tujuan dan Manfaat Penilaian Kinerja ......................................... 24
C. KERANGKA PEMIKIRAN............................................................ 28
BAB III METODE PENELITIAN .................................................................. 32
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
A. LOKASI DAN SUBJEK PENELITIAN ........................................ 32
1. Lokasi Penelitian ........................................................................... 32
2. Populasi Penelitian ........................................................................ 32
3. Sampel dan Teknik Sampling Penelitian ...................................... 33
B. DESAIN PENELITIAN ................................................................... 34
C. METODE PENELITIAN ................................................................ 34
D. VARIABEL DAN DEFINISI OPERASIONAL ............................ 35
1. Optimisme ..................................................................................... 35
2. Kinerja ........................................................................................... 36
E. INSTRUMEN PENELITIAN .......................................................... 37
1. Instrumen Optimisme .................................................................... 37
a. Spesifikasi Instrumen ................................................................ 37
b. Kisi-kisi Instrumen ................................................................... 38
c. Pengisian Instrumen .................................................................. 39
d. Penyekoran ............................................................................... 40
e. Kategorisasi Skala Instrumen ................................................... 40
2. Instrumen Kinerja.......................................................................... 41
a. Spesifikasi Instrumen ................................................................ 41
b. Kisi-kisi Instrumen ................................................................... 42
c. Kategorisasi Skala Instrumen ................................................... 42
F. PROSES PENGEMBANGAN INSTRUMEN ............................... 42
1. Pengujian Validitas ....................................................................... 42
a. Uji Validitas Konten ................................................................. 43
b. Uji Analisis Item ....................................................................... 43
2. Pengujian Reliabilitas.................................................................... 44
G. TEKNIK PENGUMPULAN DATA ............................................... 45
H. TEKNIK ANALISIS DATA ........................................................... 45
1. Uji Normalitas ............................................................................... 45
2. Uji Statistika Deskriptif................................................................. 46
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
3. Uji Korelasi ................................................................................... 46
BAB IV HASIL PENELITIAN DAN PEMBAHASAN................................. 48
A. HASIL PENELITIAN ..................................................................... 48
1. Gambaran Mengenai Optimisme .................................................. 48
a. Gambaran Umum Optimisme ................................................... 48
b. Gambaran Optimisme pada tiap Dimensi ................................. 50
2. Gambaran Umum Mengenai Kinerja ............................................ 54
3. Hubungan Optimisme dengan Kinerja .......................................... 56
B. PEMBAHASAN ................................................................................ 58
1. Gambaran Umum mengenai Optimisme ....................................... 58
2. Gambaran Umum Mengenai Kinerja ............................................ 62
3. Hubungan Optimisme dengan Kinerja .......................................... 65
BAB V KESIMPULAN DAN SARAN ............................................................ 68
A. KESIMPULAN ................................................................................. 68
B. SARAN .............................................................................................. 68
DAFTAR PUSTAKA ........................................................................................ 70
LAMPIRAN ....................................................................................................... 74
RIWAYAT HIDUP
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
DAFTAR TABEL
No. Judul Tabel
2.1 Contoh Gaya Penjelasan Permanence (Permanensi) ...................................... 13
2.2 Contoh Gaya Penjelasan Pervasiveness (Pervasivitas) ................................... 14
2.3 Contoh Gaya Penjelasan Personalization (Personalisasi)............................... 14
3.1 Jumlah Karyawan Kantor Pos di Kabupaten Garut ........................................ 32
3.2 Teknik Pengambilan Sampel........................................................................... 33
3.3 Kisi-kisi Instrumen Optimisme ....................................................................... 38
3.4 Penyekoran Kuesioner .................................................................................... 40
3.5 Kategorisasi Skala Optimisme ........................................................................ 41
3.6 Kisi-kisi Kinerja .............................................................................................. 42
3.7 Kategori Penilaian Kinerja Karyawan ............................................................ 42
3.8 Item-item yang Layak pada Instrumen Optimisme ......................................... 44
3.9 Koefisien Reliabilitas Alpha Cronbach ........................................................... 44
3.10 Indeks Reliabilitas Instrumen Optimisme ..................................................... 45
3.11 Hasil Uji Normalitas ..................................................................................... 46
4.1 Statistik Deskriptif Optimisme........................................................................ 49
4.2 Uji T-test One Sample Optimisme .................................................................. 49
4.3 Gambaran Umum Optimisme ......................................................................... 49
4.4 Statistik Deskriptif Dimensi Optimisme ......................................................... 51
4.5 Gambaran Dimensi Permanence pada Optimisme ......................................... 51
4.6 Gambaran Dimensi Pervasiveness pada Optimisme....................................... 52
4.7 Gambaran Dimensi Personalization pada Optimisme .................................... 53
4.8 Statistik Deskriptif Kinerja ............................................................................. 54
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
4.9 Uji T-test One Sample Kinerja ........................................................................ 55
4.10 Gambaran Umum Kinerja ............................................................................. 55
4.11 Uji Korelasi Optimisme dengan Kinerja ....................................................... 56
4.12 Optimisme * Kinerja Crosstabulation .......................................................... 57
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
DAFTAR GAMBAR
No. Judul Gambar
1.1 Grafik KPI Individu Karyawan PT.Pos Indonesia Garut ................................ 13
1.2 Grafik Hasil Kuesioner Pra Penelitian ............................................................ 14
2.1 Komponen Kinerja Individu ........................................................................... 14
2.2 Kerangka Pemikiran ........................................................................................ 31
3.1 Skala Paradigma Hubungan dua Variabel....................................................... 34
4.1 Grafik Gambaran Umum Optimisme .............................................................. 50
4.2 Grafik Kategori Dimensi Permanence pada Optimisme ................................ 52
4.3 Grafik Kategori Dimensi Pervasiveness pada Optimisme .............................. 53
4.4 Grafik Kategori Dimensi Personalization pada Optimisme ........................... 54
4.5 Grafik Kategorisasi Kinerja ............................................................................ 56
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu
DAFTAR LAMPIRAN
No. Judul Lampiran
1. Kartu Bimbingan ...........................................................................................74
2. Surat Keputusan Pembimbing .......................................................................76
3. Surat Permohonan Validasi Instrumen .........................................................77
4. Pernyataan Expert Judgement .......................................................................79
5. Pernyataan Kebenaran Data ..........................................................................80
6. Data Kinerja Karyawan Kantor Pos di Kabupaten Garut .............................81
7. Pernyataan Telah Melakukan Penelitian .......................................................84
8. Hasil Sebaran Kuesioner Pra Penelitian ........................................................85
9. Kisi-kisi Instrumen Optimisme (Uji Coba) ...................................................86
10. Kuesioner Optimisme Original .....................................................................88
11. Kuesioner Optimisme (Uji Coba) .................................................................89
12. Kisi-kisi Instrumen Optimisme Setelah Uji Coba.........................................90
13. Kuesioner Optimisme (Ambil Data) .............................................................92
14. Skor Optimisme (Uji Coba) ..........................................................................93
15. Hasil Uji Reliabilitas Optimisme ..................................................................97
16. Hasil Analisis Item Optimisme .....................................................................99
17. Skor Optimisme Keseluruhan (Ambil Data) .................................................102
18. Skor Optimisme Setiap Dimensi (Ambil Data) ............................................104
19. Kategorisasi Optimisme (Ambil Data)..........................................................106
20. Output Uji Normalitas Data Optimisme .......................................................111
21. Output Uji One Sample Test Optimisme.......................................................112
22. Output Uji Normalitas Data Kinerja .............................................................113
23. Output Uji One Sample Test Kinerja ............................................................114
24. Output Uji Korelasi Optimisme dengan Kinerja ...........................................115
25. Output Optimisme * Kinerja Crosstabulation ..............................................116
26. Hasil Wawancara ..........................................................................................116
27. Kutipan Komunikasi dengan Pihak Kantor Pos ............................................121
28. Daftar Kantor Pos di Kabupaten Garut .........................................................124
Rahmi Mustika Wangi, 2015
Hubungan Optimisme Dengan Kinerja Karyawan PT.Pos Indonesia (PERSERO) Kantor Pos Di
Kabupaten Garut
Universitas Pendidikan Indonesia | repository.upi.edu | perpustakaan.upi.edu