LAMPIRAN-LAMPIRAN Lampiran 1: Kuesioner Penelitian KUESIONER PENELITIAN

  LAMPIRAN-LAMPIRAN Lampiran 1: Kuesioner Penelitian KUESIONER PENELITIAN 1. Nama : ………………………………………………...

  2. Jenis Kelamin : L / P

  3. Pendidikan ฀ D3 ฀ S1 ฀ S2 ฀ Lainnya …….

  Petunjuk Pengisian: Mohon memberikan tanda (V) pada jawaban Anda masing-masing. Terima kasih.

  Keterangan: SS = Sangat Setuju S = Setuju N = Netral TS = Tidak Setuju STS = Sangat Tidak Setuju

INFORMATION QUALITY

  Sumber: Zaied, 2012

  

No Pernyataan SS S N TS STS

Completeness

  1 Sistem informasi di tempat kerja saya dapat memberikan informasi yang lengkap.

  2 Sistem informasi di tempat kerja saya memberikan informasi yang tepat sesuai dengan apa yang saya butuhkan.

  Privacy

  3 Sistem informasi yang digunakan di tempat kerja saya dapat melindungi informasi serta memastikan back-up dan pengolahan alternatif prosedur yang tepat.

  4 Saya percaya bahwa sistem informasi di tempat kerja dapat melindungi informasi pengguna.

  Accuracy

  5 Informasi yang diberikan oleh sistem informasi di tempat kerja saya itu akurat dan bebas dari kesalahan

  6 Sistem informasi di tempat kerja memberikan informasi yang tepat yang saya butuhkan

  Understandability

  7 Output dari sistem informasi di tempat kerja saya mudah dipahami.

  8 Mudah untuk menemukan apa yang anda cari ketika menggunakan sistem informasi di tempat kerja.

SYSTEM QUALITY

  Sumber: Zaied, 2012

  

No Pernyataan SS S N TS STS

Response time

  1 Sistem informasi di tempat kerja saya memberikan akses informasi yang cepat.

  2 Kebutuhan pengguna dapat dilayani dan dijawab dengan cepat oleh sistem informasi di tempat kerja saya

  Security

  3 Secara keseluruhan, saya percaya bahwa sistem informasi di tempat kerja yang digunakan aman dari bahaya dan risiko.

  4 Informasi yang disampaikan oleh sistem informasi di tempat kerja saya aman dari bahaya dan risiko.

  Availability 5 Sistem informasi di tempat kerja .

  memungkinkan informasi mudah diakses oleh saya.

  6 Mudah menemukan apa yang anda cari dengan sistem informasi di tempat kerja.

  Usability

  7 Saya mendapati bahwa sistem informasi di tempat kerja tersedia dan fleksibel untuk digunakan.

  8 Saya selalu melakukan pekerjaan saya menggunakan sistem informasi di tempat kerja.

  Adaptability

  9 Saya mendapati bahwa sistem informasi di tempat kerja mudah digunakan.

  10 Mudah bagi saya untuk menjadi ahli dalam menggunakan sistem informasi di tempat kerja.

  Trust

  11 Kebijakan keamanan privasi dari sistem informasi di tempat kerja saya dapat diakses.

  12 Sistem informasi di tempat kerja saya biasanya memenuhi kebutuhan penggunanya.

  Maintainability

  13 Sistem informasi di tempat kerja saya yang digunakan sudah up-to-date.

  14 Sistem informasi di tempat kerja saya mudah untuk diperbaharui.

SERVICE QUALITY

  Sumber: Zaied, 2012

  

No Pernyataan SS S N TS STS

Reliability

  1 Sistem informasi di tempat kerja saya melakukan perintah yang benar pada kali pertama.

  2 Rincian konfirmasi pesanan yang relevan dikirim ke pengguna melalui sistem informasi di tempat kerja saya.

  Integrity

  3 Informasi yang diterima dari sistem informasi di tempat kerja saya sudah memadai.

  4 Mudah bagi saya untuk mencari tahu dan mendapatkan informasi yang diinginkan melalui sistem informasi di tempat kerja.

  Functionality

  5 Sistem informasi yang digunakan di tempat kerja saya selalu up-to-date.

  6 Sistem informasi di tempat kerja saya dapat berfungsi dengan baik dalam memberikan informasi.

  Efficiency

  7 Menggunakan sistem informasi dalam pekerjaan akan memungkinkan saya menyelesaikan tugas dengan lebih cepat

  8 Dengan menggunakan fungsi-fungsi dari efisiensi pekerjaan saya.

INTENTION TO USE

  Sumber: Zaied, 2012

  

No Pernyataan SS S N TS STS

Effectiveness

  1 Menggunakan sistem informasi akan meningkatkan efektifitas saya dalam bekerja.

  2 Saya dapat dengan mudah menggunakan fungsi-fungsi dari sistem informasi untuk menyelesaikan pekerjaan saya.

USER SATISFACTION

  Sumber: Zaied, 2012

  

No Pernyataan SS S N TS STS

Enjoyment

  1 Saya sangat puas dengan informasi yang saya terima dari sistem informasi di tempat kerja.

  2 Saya senang dengan pengalaman menggunakan sistem informasi di tempat kerja.

  Personalization

  3 Saya berpikir bahwa sistem informasi di tempat kerja mengenal penggunanya dengan cukup baik untuk menawarkan produk dan layanan yang disesuaikan dengan kebutuhan penggunanya.

  4 Saya berpikir bahwa perancangan sistem informasi di tempat kerja memperhitungkan keinginan dan kebutuhan penggunanya.

  Repeat visits

  5 Saya puas dengan pengalaman belanja online saya sebelumnya menggunakan sistem informasi di tempat kerja.

  6 Frekuensi penggunaan dengan sistem website e- Services di tempat kerja saya tinggi.

  Perceived Risk

  7 Saya berpikir bahwa sistem informasi di tempat kerja berkaitan dengan kepentingan penggunanya baik sekarang maupun ke depannya.

  8 Saya berpikir bahwa sistem informasi di tempat kerja memiliki dampak terhadap penggunanya.

  USE

  Sumber: Zaied, 2012

  

No Pernyataan SS S N TS STS

Easy to learn

  1 Belajar mengoperasikan sistem informasi di tempat kerja itu mudah bagi saya.

  2 Belajar berinteraksi dengan sistem informasi di tempat kerja itu mudah bagi saya

  Easy to manage

  3 Saya merasa bahwa sistem informasi di tempat kerja merupakan bagian integral dari pekerjaan sehari-hari saya.

  4 Dengan adanya sistem informasi di tempat kerja, apa yang saya kerjakan menjadi mudah.

  Self

• –efficacy

  5 Mudah bagi saya untuk menjadi ahli dalam menggunakan sistem informasi di tempat kerja.

  6 Sistem informasi di tempat kerja saya memberikan pelayanan yang jelas kepada penggunanya.

  Simplicity

  7 Berinteraksi dengan sistem informasi di tempat kerja saya adalah proses yang jelas dan mudah dimengerti.

  8 Sistem informasi di tempat kerja saya mudah digunakan.

  Lampiran 2: Hasil Uji Validitas dan Reliabilitas

  A. Information Quality

  Reliability Statistics Cronbach's Alpha N of Items

  .973

  8 Item-Total Statistics Cronbach's Scale Mean if Scale Variance Corrected Item- Alpha if Item Item Deleted if Item Deleted Total Correlation Deleted

  X1 29.9519 16.635 .867 .971 X2 29.9423 16.789 .869 .971 X3 30.0817 16.046 .905 .969 X4 30.0673 16.053 .918 .968 X5 30.0962 15.923 .883 .970 X6 30.0337 16.342 .896 .969 X7 29.9856 16.449 .884 .970 X8 29.9952 16.169 .913 .968 B. System Quality

  Reliability Statistics

Cronbach's

Alpha N of Items

  .974

  14 Item-Total Statistics Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-

  Total Correlation Cronbach's Alpha if Item Deleted

  X1 54.4663 49.854 .839 .972 X2 54.4519 49.911 .822 .972 X3 54.6779 47.785 .807 .973 X4 54.6587 47.975 .825 .973 X5 54.4567 50.414 .838 .972 X6 54.4663 49.825 .855 .971 X7 54.4615 49.293 .906 .971 X8 54.4183 50.370 .829 .972 X9 54.3942 49.834 .898 .971 X10 54.4183 49.984 .895 .971 X11 54.5240 49.391 .804 .972 X12 54.5096 49.440 .876 .971 X13 54.4519 49.833 .843 .972 X14 54.4567 49.554 .834 .972 C. Service Quality

  

Item-Total Statistics

Scale Mean if Item Deleted

  Scale Variance if Item Deleted Corrected Item- Total Correlation

  Cronbach's Alpha if Item Deleted

X1 29.9135 14.292 .823 .963

  

X2 29.8846 14.605 .866 .959

X3 29.8654 14.542 .893 .958

X4 29.8365 14.804 .876 .959

X5 29.8894 14.389 .871 .959

X6 29.8173 14.971 .930 .956

X7 29.7596 15.053 .841 .961

X8 29.7404 15.198 .824 .962

  D. Intention to Use

  

Item-Total Statistics

Scale Mean if Item Deleted

  Scale Variance if Item Deleted Corrected Item- Total Correlation

  Cronbach's Alpha if Item Deleted

X1 4.4327 .334 .956 .

X2 4.4423 .315 .956 .

  Reliability Statistics Cronbach's Alpha N of Items

  .964

  8 Reliability Statistics Cronbach's Alpha N of Items .977

  2 E. User Satisfaction

  

Item-Total Statistics

Scale Mean if Item Deleted

  Scale Variance if Item Deleted Corrected Item- Total Correlation

  Cronbach's Alpha if Item Deleted

X1 29.5144 16.357 .725 .955

  

X2 29.5000 16.483 .726 .955

X3 29.7260 15.659 .902 .944

X4 29.6923 15.992 .877 .946

X5 29.7981 15.186 .883 .945

X6 29.8221 15.210 .831 .949

X7 29.6827 15.831 .880 .945

X8 29.6587 16.284 .837 .948

  F. Use

  Reliability Statistics Cronbach's Alpha N of Items

  .955

  8

  

Item-Total Statistics

Scale Mean if Item Deleted

  Scale Variance if Item Deleted Corrected Item- Total Correlation

  Cronbach's Alpha if Item Deleted

X1 30.3125 13.240 .883 .960

  

X2 30.2981 13.263 .868 .961

X3 30.2981 13.505 .818 .964

X4 30.2933 13.368 .867 .961

X5 30.2596 13.092 .852 .962

X6 30.2115 13.366 .830 .963

X7 30.2644 13.171 .904 .959

X8 30.2692 13.318 .914 .959

  G. Net Benefit

  

Item-Total Statistics

Scale Mean if Item Deleted

  Scale Variance if Item Deleted Corrected Item- Total Correlation

  Cronbach's Alpha if Item Deleted

X1 13.2308 2.700 .921 .950

  

X2 13.2308 2.652 .936 .945

X3 13.2500 2.594 .926 .948

X4 13.2500 2.604 .866 .967

Lampiran 3: Hasil Analisis SEM Dengan Program AMOS Reliability Statistics

  

Cronbach's

Alpha N of Items .966

  8 Reliability Statistics Cronbach's Alpha N of Items .964

  4

  Analysis Summary Date and Time

  Date: 04 Februari 2018 Time: 15:42:45

  Title

  data input sem: 04 Februari 2018 15:42

  Notes for Group (Group number 1) The model is recursive.

  Sample size = 208

  Variable Summary (Group number 1)

Your model contains the following variables (Group number 1)

  Observed, endogenous variables x1 x2 x3 x4 x5 x6 x7 x8 x22 x21 x20 x19 x18 x17 x16 x15 x14 x13 x12 x11 x10 x9 x30 x29 x28 x27 x26 x25 x24 x23 x32 x31 x33 x35 x36 x37 x38 x39 x40 x41 x42 x43 x44 x45 x46 x47 x48 x49 x50

x51 x52 Unobserved, endogenous variables Intention to use User_satisfaction Use Net Benefits Unobserved, exogenous variables Information_Quality e1 e2 e3 e4 e5 e6 e7 e8 System_Quality e22 e21 e20 e19 e18 e17 e16 e15 e14 e13 e12 e10 e9 Service_Quality e30 e29 e28 e27 e26 e25 e24 e23 e32 e31 e33 e34 e35

e36 e37 e38 e39 e40 e41 e42 e43 e44 e45 e46 e47 e48 e49 e50 e51 e52 z1 z3 z4 z2

  Variable counts (Group number 1)

  Number of variables in your model: 115 Number of observed variables:

  52 Number of unobserved variables:

  63 Number of exogenous variables:

  59 Number of endogenous variables:

  56 Parameter summary (Group number 1) Weights Covariances Variances Means Intercepts Total

  Fixed

  63

  63 Labeled Unlabeled

  56

  3 59 118 Total 119

  3 59 181

  Assessment of normality (Group number 1) Variable min max skew c.r. kurtosis c.r.

  x52 2,000 5,000 -,711 -4,188 ,972 2,860 x51 2,000 5,000 -,467 -2,748 ,196 ,578 x50 2,000 5,000 -,389 -2,292 ,201 ,592 x49 2,000 5,000 -,331 -1,951 ,182 ,535 x48 2,000 5,000 -,189 -1,111 ,341 1,005 x47 2,000 5,000 -,332 -1,954 ,213 ,627 x46 2,000 5,000 -,639 -3,763 1,028 3,027 x45 2,000 5,000 -,494 -2,907 ,010 ,030 x44 2,000 5,000 -,248 -1,457 ,306 ,900 x43 3,000 5,000 -,116 -,682 -,596 -1,755 x42 2,000 5,000 -,304 -1,788 ,220 ,648 x41 2,000 5,000 -,264 -1,557 ,276 ,811 x40 3,000 5,000 -,122 -,715 -,499 -1,469 x39 2,000 5,000 -,447 -2,634 ,506 1,491 x38 1,000 5,000 -,638 -3,757 ,745 2,194 x37 2,000 5,000 -,411 -2,419 -,187 -,551 x36 2,000 5,000 -,274 -1,615 ,124 ,365 x35 2,000 5,000 -,404 -2,379 ,361 1,063 x34 2,000 5,000 -,828 -4,874 ,746 2,197 x33 2,000 5,000 -,935 -5,506 1,122 3,302 x31 2,000 5,000 -,674 -3,967 1,341 3,946 x32 2,000 5,000 -,565 -3,328 ,230 ,678 x23 1,000 5,000 -,950 -5,596 2,189 6,445 x24 2,000 5,000 -,312 -1,837 -,057 -,168 x25 2,000 5,000 -,568 -3,342 1,157 3,405 x26 1,000 5,000 -,849 -5,001 4,052 11,930 x27 2,000 5,000 -,661 -3,889 1,076 3,167 x28 2,000 5,000 -,093 -,550 ,551 1,621 x29 2,000 5,000 -,346 -2,039 ,202 ,595 x30 2,000 5,000 -,326 -1,918 ,226 ,667 x9 2,000 5,000 -,522 -3,074 1,448 4,263 x10 2,000 5,000 -,544 -3,203 1,343 3,954 x11 2,000 5,000 -,514 -3,024 -,135 -,397 x12 2,000 5,000 -,354 -2,084 -,422 -1,241 x13 3,000 5,000 ,040 ,234 -,267 -,786 x14 2,000 5,000 -,235 -1,384 ,252 ,742 x15 2,000 5,000 -,397 -2,335 ,780 2,296 x16 1,000 5,000 -,674 -3,965 4,184 12,318 x17 2,000 5,000 -,378 -2,225 1,249 3,678

  Variable min max skew c.r. kurtosis c.r. x18 2,000 5,000 -,154 -,908 ,499 1,469 x19 2,000 5,000 -,577 -3,399 ,820 2,415 x20 2,000 5,000 -,360 -2,121 ,677 1,994 x21 2,000 5,000 -,536 -3,153 1,482 4,362 x22 1,000 5,000 -1,024 -6,027 3,895 11,468 x8 1,000 5,000 -,937 -5,519 3,013 8,870 x7 2,000 5,000 -,567 -3,336 ,715 2,105 x6 3,000 5,000 -,256 -1,506 -,630 -1,854 x5 2,000 5,000 -,566 -3,334 ,275 ,810 x4 2,000 5,000 -,487 -2,865 ,302 ,889 x3 1,000 5,000 -,682 -4,018 1,764 5,194 x2 2,000 5,000 -,536 -3,155 1,121 3,301 x1 2,000 5,000 -,593 -3,491 ,898 2,643 Multivariate 3474,601 334,344

  Result (Default model)

  Chi-square = 122,547 Degrees of freedom = 115 Probability level = ,061

  Estimates (Group number 1 - Default model) Scalar Estimates (Group number 1 - Default model) Maximum Likelihood Estimates Regression Weights: (Group number 1 - Default model) Estimate S.E. C.R. P Label

Intention to use <--- Information_Quality *** ,347 ,093 3,735 par_46

Intention to use <--- System_Quality ,271 ,126 2,141 ,032 par_48

• *** Intention to use <--- Service_Quality ,823 ,124 6,657 par_50

  

User_satisfaction <--- Information_Quality ,155 ,067 2,310 ,021 par_47

User_satisfaction <--- System_Quality ,230 ,090 2,552 ,011 par_49

User_satisfaction <--- Service_Quality ,399 ,098 *** 4,056 par_51

User_satisfaction <--- Intention to use ,050 ,050 ,991 ,322 par_52

Use <--- Intention to use ,321 *** ,053 6,103 par_53

Use <--- User_satisfaction ,630 ,080 7,917 *** par_54

• *** Net Benefits <--- Use ,844 ,078 10,808 par_55

  

Net Benefits <--- User_satisfaction -,008 ,080 -,100 ,921 par_56

  Estimate S.E. C.R. P Label x1 <--- Information_Quality 1,000

x2 <--- Information_Quality ,968 ,053 18,381 *** par_1

x3 <--- Information_Quality 1,161 ,057 20,255 *** par_2

x4 <--- Information_Quality 1,156 ,056 20,758 *** par_3

x5 <--- Information_Quality 1,178 ,062 19,013 *** par_4

x6 <--- Information_Quality 1,080 ,056 19,434 *** par_5

x7 <--- Information_Quality 1,057 ,055 19,195 *** par_6

x8 <--- Information_Quality 1,120 ,055 20,340 *** par_7

x22 <--- System_Quality 1,000

x21 <--- System_Quality ,961 ,056 17,304 *** par_8

x20 <--- System_Quality ,992 ,056 17,653 *** par_9

x19 <--- System_Quality ,997 ,065 15,261 *** par_10

x18 <--- System_Quality ,942 ,049 19,342 *** par_11

x17 <--- System_Quality ,964 ,049 19,533 *** par_12

x16 <--- System_Quality ,886 ,054 16,509 *** par_13

x15 <--- System_Quality 1,030 ,053 19,605 *** par_14

x14 <--- System_Quality ,943 ,056 16,913 *** par_15

x13 <--- System_Quality ,859 ,054 16,036 *** par_16

x12 <--- System_Quality 1,145 ,076 15,024 *** par_17

x11 <--- System_Quality 1,167 ,080 14,510 *** par_18

x10 <--- System_Quality ,951 ,058 16,446 *** par_19

x9 <--- System_Quality ,958 ,056 17,033 *** par_20

x30 <--- Service_Quality 1,000

x29 <--- Service_Quality 1,045 ,063 16,456 *** par_21

x28 <--- Service_Quality 1,082 ,055 19,705 *** par_22

x27 <--- Service_Quality 1,238 ,071 17,338 *** par_23

x26 <--- Service_Quality 1,127 ,064 17,498 *** par_24

x25 <--- Service_Quality 1,191 ,067 17,781 *** par_25

x24 <--- Service_Quality 1,139 ,070 16,239 *** par_26

x23 <--- Service_Quality 1,217 ,081 15,021 *** par_27

x32 <--- Intention to use 1,000

x31 <--- Intention to use 1,021 ,028 36,461 *** par_28

x33 <--- User_satisfaction 1,000

x34 <--- User_satisfaction ,968 ,096 10,081 *** par_29

x35 <--- User_satisfaction 1,289 ,099 13,067 *** par_30

x36 <--- User_satisfaction 1,225 ,095 12,943 *** par_31

x37 <--- User_satisfaction 1,396 ,111 12,600 *** par_32

x38 <--- User_satisfaction 1,385 ,116 11,947 *** par_33

x39 <--- User_satisfaction 1,245 ,098 12,725 *** par_34

x40 <--- User_satisfaction 1,125 ,092 12,207 *** par_35

x41 <--- Use 1,000

x42 <--- Use ,989 ,051 19,211 *** par_36

x43 <--- Use ,917 ,055 16,580 *** par_37

x44 <--- Use ,966 ,051 19,106 *** par_38

x45 <--- Use 1,048 ,056 18,730 *** par_39

x46 <--- Use ,976 ,055 17,672 *** par_40

x47 <--- Use 1,039 ,048 21,614 *** par_41

x48 <--- Use ,999 ,045 22,202 *** par_42

  Estimate S.E. C.R. P Label x49 <--- Net Benefits 1,000

x50 <--- Net Benefits 1,032 ,029 35,210 *** par_43

x51 <--- Net Benefits 1,037 ,036 28,647 *** par_44

x52 <--- Net Benefits 1,010 ,046 22,113 *** par_45

Standardized Regression Weights: (Group number 1 - Default model)

  Estimate Intention to use <--- Information_Quality ,328 Intention to use <--- System_Quality -,265 Intention to use <--- Service_Quality ,709 User_satisfaction <--- Information_Quality ,176 User_satisfaction <--- System_Quality ,271 User_satisfaction <--- Service_Quality ,413 User_satisfaction <--- Intention to use ,060 Use <--- Intention to use ,344 Use <--- User_satisfaction ,563 Net Benefits <--- Use ,839 Net Benefits <--- User_satisfaction -,007 x1 <--- Information_Quality ,873 x2 <--- Information_Quality ,879 x3 <--- Information_Quality ,926 x4 <--- Information_Quality ,935 x5 <--- Information_Quality ,898 x6 <--- Information_Quality ,908 x7 <--- Information_Quality ,901 x8 <--- Information_Quality ,924 x22 <--- System_Quality ,860 x21 <--- System_Quality ,867 x20 <--- System_Quality ,879 x19 <--- System_Quality ,813 x18 <--- System_Quality ,916 x17 <--- System_Quality ,922 x16 <--- System_Quality ,849 x15 <--- System_Quality ,923 x14 <--- System_Quality ,861 x13 <--- System_Quality ,836 x12 <--- System_Quality ,807 x11 <--- System_Quality ,790 x10 <--- System_Quality ,847

  Estimate x9 <--- System_Quality ,862 x30 <--- Service_Quality ,842 x29 <--- Service_Quality ,861 x28 <--- Service_Quality ,952 x27 <--- Service_Quality ,898 x26 <--- Service_Quality ,905 x25 <--- Service_Quality ,913 x24 <--- Service_Quality ,864 x23 <--- Service_Quality ,825 x32 <--- Intention to use ,954 x31 <--- Intention to use 1,002 x33 <--- User_satisfaction ,705 x34 <--- User_satisfaction ,705 x35 <--- User_satisfaction ,931 x36 <--- User_satisfaction ,930 x37 <--- User_satisfaction ,899 x38 <--- User_satisfaction ,852 x39 <--- User_satisfaction ,915 x40 <--- User_satisfaction ,879 x41 <--- Use ,893 x42 <--- Use ,876 x43 <--- Use ,824 x44 <--- Use ,878 x45 <--- Use ,874 x46 <--- Use ,855 x47 <--- Use ,930 x48 <--- Use ,938 x49 <--- Net Benefits ,956 x50 <--- Net Benefits ,970 x51 <--- Net Benefits ,936 x52 <--- Net Benefits ,874

  Covariances: (Group number 1 - Default model) Estimate S.E. C.R. P Label

Information_Quality <--> System_Quality ,228 ,028 8,008 *** par_57

System_Quality <--> Service_Quality ,219 ,027 8,080 *** par_58

Information_Quality <--> Service_Quality ,175 ,024 7,377 *** par_59

  Correlations: (Group number 1 - Default model)

  Estimate Information_Quality <--> System_Quality ,812 System_Quality <--> Service_Quality ,857 Information_Quality <--> Service_Quality ,711

  Variances: (Group number 1 - Default model)

  Estimate S.E. C.R. P Label Information_Quality ,270 ,034 7,935 *** par_60 System_Quality ,291 ,038 7,756 *** par_61 Service_Quality ,225 ,030 7,460 *** par_62 z1 ,137 ,015 8,937 *** par_63 z2 ,059 ,010 5,633 *** par_64 z3 ,085 ,011 7,724 *** par_65 z4 ,081 ,010 8,285 *** par_66 e1 ,084 ,009 9,184 *** par_67 e2 ,075 ,008 9,154 *** par_68 e3 ,061 ,008 7,920 *** par_69 e4 ,052 ,007 7,611 *** par_70 e5 ,090 ,010 8,912 *** par_71 e6 ,067 ,008 8,775 *** par_72 e7 ,070 ,008 8,758 *** par_73 e8 ,058 ,007 8,304 *** par_74 e22 ,102 ,011 9,533 *** par_75 e21 ,089 ,009 9,478 *** par_76 e20 ,085 ,009 9,408 *** par_77 e19 ,148 ,015 9,704 *** par_78 e18 ,049 ,005 9,016 *** par_79 e17 ,048 ,005 8,942 *** par_80 e16 ,089 ,009 9,603 *** par_81 e15 ,053 ,006 8,907 *** par_82 e14 ,091 ,010 9,494 *** par_83 e13 ,092 ,010 9,607 *** par_84 e12 ,205 ,021 9,708 *** par_85 e11 ,238 ,024 9,760 *** par_86 e10 ,104 ,011 9,589 *** par_87 e9 ,092 ,010 9,491 *** par_88 e30 ,092 ,010 9,229 *** par_89 e29 ,085 ,009 9,082 *** par_90

  Estimate S.E. C.R. P Label e28 ,027 ,004 7,367 *** par_91 e27 ,082 ,009 8,899 *** par_92 e26 ,063 ,007 8,562 *** par_93 e25 ,063 ,008 8,290 *** par_94 e24 ,099 ,011 9,313 *** par_95 e23 ,156 ,016 9,532 *** par_96 e32 ,030 ,006 5,003 *** par_97 e31 -,001 ,005 -,185 ,854 par_98 e33 ,213 ,022 9,776 *** par_99 e34 ,200 ,020 9,779 *** par_100 e35 ,054 ,007 7,830 *** par_101 e36 ,049 ,006 7,999 *** par_102 e37 ,097 ,011 8,681 *** par_103 e38 ,152 ,016 9,205 *** par_104 e39 ,064 ,008 8,144 *** par_105 e40 ,078 ,009 8,681 *** par_106 e41 ,067 ,008 8,565 *** par_107 e42 ,078 ,009 8,649 *** par_108 e43 ,105 ,011 9,523 *** par_109 e44 ,073 ,008 9,069 *** par_110 e45 ,089 ,010 9,194 *** par_111 e46 ,093 ,010 9,266 *** par_112 e47 ,044 ,006 7,726 *** par_113 e48 ,036 ,005 7,504 *** par_114 e49 ,025 ,004 7,231 *** par_115 e50 ,018 ,003 5,793 *** par_116 e51 ,041 ,005 8,043 *** par_117 e52 ,084 ,009 9,099 *** par_118

  Squared Multiple Correlations: (Group number 1 - Default model)

  Estimate Intention to use ,547 User_satisfaction ,719 Use ,678 Net Benefits ,695 x52 ,764 x51 ,876 x50 ,941 x49 ,913 x48 ,881

  Estimate x47 ,865 x46 ,731 x45 ,765 x44 ,771 x43 ,679 x42 ,767 x41 ,798 x40 ,772 x39 ,836 x38 ,726 x37 ,809 x36 ,864 x35 ,866 x34 ,496 x33 ,497 x31 1,003 x32 ,911 x23 ,680 x24 ,746 x25 ,834 x26 ,819 x27 ,807 x28 ,907 x29 ,742 x30 ,708 x9 ,744 x10 ,717 x11 ,625 x12 ,651 x13 ,700 x14 ,741 x15 ,853 x16 ,721 x17 ,850 x18 ,840 x19 ,661 x20 ,772 x21 ,751 x22 ,740 x8 ,853 x7 ,811

  Estimate x6 ,825 x5 ,807 x4 ,874 x3 ,857 x2 ,772 x1 ,763

  Model Fit Summary CMIN

  Model NPAR CMIN DF P CMIN/DF Default model 118 8191,680 160 ,061 6,501 Saturated model 1378 ,000 Independence model 52 21852,586 126 ,065 16,480

RMR, GFI

  Model RMR GFI AGFI PGFI Default model ,025 ,932 ,979 ,395 Saturated model ,000 1,000 Independence model ,229 ,948 ,911 ,046

  Baseline Comparisons

  NFI RFI

  IFI TLI Model

  CFI Delta1 rho1 Delta2 rho2

  Default model ,625 ,606 ,663 ,645 ,662 Saturated model 1,000 1,000 1,000 Independence model ,000 ,000 ,000 ,000 ,000

  Parsimony-Adjusted Measures

  Model PRATIO PNFI PCFI Default model ,950 ,594 ,629 Saturated model ,000 ,000 ,000 Independence model 1,000 ,000 ,000

  NCP

  Model NCP LO 90 HI 90 Default model 6931,680 6648,935 7221,047 Saturated model ,000 ,000 ,000 Independence model 20526,586 20050,927 21008,657

  FMIN

  Model FMIN F0 LO 90 HI 90 Default model 39,573 33,486 32,120 34,884 Saturated model ,000 ,000 ,000 ,000 Independence model 105,568 99,162 96,864 101,491

  RMSEA

  Model RMSEA LO 90 HI 90 PCLOSE Default model ,163 ,160 ,166 ,000 Independence model ,273 ,270 ,277 ,000

  AIC

  Model AIC BCC BIC CAIC Default model 8427,680 8508,900 8821,509 8939,509 Saturated model 2756,000 3704,494 7355,127 8733,127 Independence model 21956,586 21992,378 22130,138 22182,138

  ECVI

  Model ECVI LO 90 HI 90 MECVI Default model 40,713 39,348 42,111 41,106 Saturated model 13,314 13,314 13,314 17,896 Independence model 106,070 103,773 108,399 106,243

  HOELTER

  HOELTER HOELTER Model

  .05 .01 Default model

  34

  35 Independence model

  14

  14 Execution time summary Minimization: ,045 Miscellaneous: 2,216 Bootstrap: ,000 Total: 2,261