(0700681964) Yudi Sanjaya (0700685161) Fenny (0700686712) Abstrak - PERANCANGAN DAN IMPLEMENTASI VOICE OVER INTERNET PROTOCOL (VOIP) PADA PT. INDONUSA SYSTEM INTEGRATOR PRIMA - Binus e-Thesis
Jurusan Teknik Informatika Skripsi Sarjana Komputer
Semester Ganjil Tahun 2006/2007
PERANCANGAN DAN IMPLEMENTASI VOIP SERVICE PROVIDER
PADA PT. INDONUSA SYSTEM INTEGRATOR PRIMA
Herman Loka (0700681964) Yudi Sanjaya (0700685161) Fenny (0700686712) AbstrakSistem komunikasi yang berkembang pesat telah memungkinkan aplikasi untuk komunikasi telepon dilakukan melalui jaringan data (VoIP). SIP sebagai protokol
signaling VoIP yang berbasis teks dapat diimplementasikan dengan mudah
dibandingkan dengan protokol signaling lainnya. Tujuan dari penelitian ini adalah untuk merancang dan mengimplementasikan sistem VoIP PBX pada perusahaan untuk memberikan fasilitas tambahan bagi client-client perusahaan. Metode penelitian yang digunakan adalah metode pengumpulan data, metode analisis, dan metode perancangan. Hasil yang ingin dicapai dalam penelitian ini adalah menghasilkan suatu sistem VoIP dengan protokol SIP dan software Asterisk yang mempunyai fungsi-fungsi PBX untuk memberikan fasilitas tambahan VoIP bagi client-client perusahaan sebagai nilai tambah bagi perusahaan. Simpulan yang diperoleh adalah sistem VoIP dan fitur billing berjalan dengan baik.
Kata kunci: SIP, PBX, VoIP
PRAKATA
Puji syukur penulis panjatkan kepada Tuhan Yang Maha Esa yang telah melimpahkan karunia dan rahmat-Nya sehingga penulis dapat menyelesaikan penulisan skripsi dengan judul “Perancangan dan Implementasi VoIP pada PT Indonusa System Integrator Prima” tepat pada waktunya. Skripsi ini disusun dan diajukan sebagai syarat dalam menyelesaikan jenjang Studi Strata-1 di Universitas Bina Nusantara, Jakarta.
Selama penulisan skripsi, banyak bantuan dan dukungan moral yang penulis terima dari berbagai pihak. Oleh karena itu penulis menyampaikan rasa terima kasih yang setulus-tulusnya kepada: 1.
Bapak Honni S.Kom., MM., selaku Dosen Pembimbing Skripsi penulis yang telah membantu dalam memberikan pengarahan yang bermanfaat dalam menyelesaikan penulisan skripsi penulis.
2. Bapak H.M Subekti, BE., M.Sc., selaku Ketua Jurusan Teknik Informatika.
3. Bapak Freddy Purnomo, S.Kom., M.Kom, selaku Sekretaris Jurusan Teknik Informatika.
4. Bapak Ir. Sablin Yusuf, M.Sc, M.ComSc., selaku Dekan Fakultas Ilmu Komputer.
5. Bapak Prof. Dr. Gerardus Polla, M.App.Sc., selaku Rektor Universitas Bina Nusantara.
6. Bapak Johan Muliadi Kerta, S.Kom., MM., dan Bapak Gintoro, S.Kom., MM., yang telah memberikan prasidang skripsi kepada penulis.
7. Bapak Eko Mulyanto, S.Kom., selaku penghubung penulis di PT Indonusa System Integrator Prima.
8. Para staff dan karyawan IT Directorate yang telah banyak memberikan bantuan selama penulisan skripsi ini.
9. Orang tua dan keluarga yang telah banyak memberikan dorongan dan semangat selama penulisan skripsi ini.
10. Para staff pengajar Fakultas Ilmu Komputer yang telah membekali penulis dengan ilmu pengetahuan yang sangat berguna untuk sekarang dan masa depan penulis.
11. Semua rekan-rekan mahasiswa yang telah membantu dalam penyelesaian skripsi ini.
Penulis menyadari bahwa penulisan skripsi penulis masih ada kekurangan- kekurangan sehingga dibutuhkan saran dan kritik yang membangun untuk penyempurnaan skripsi ini. Akhir kata penulis berharap semoga skripsi ini dapat bermanfaat bagi pembacanya.
Jakarta, 20 Januari 2007 Penulis
DAFTAR ISI
Halaman Judul Luar ............................................................................................................i Halaman Judul Dalam........................................................................................................ii Halaman Persetujuan Hardcover...................................................................................... iii Halaman Pernyataan Dewan Penguji................................................................................iv Abstrak .............................................................................................................................vii Prakata............................................................................................................................ viii Daftar Isi ............................................................................................................................x Daftar Tabel ................................................................................................................. xviii Daftar Gambar.................................................................................................................xix Daftar Lampiran............................................................................................................xxvi
BAB 1 PENDAHULUAN .................................................................................................1
1.1 Latar Belakang ...................................................................................................1
1.2 Ruang Lingkup...................................................................................................3
1.3 Tujuan dan Manfaat ...........................................................................................4
1.4 Metodologi .........................................................................................................4
1.5 Sistematika Penulisan ........................................................................................5
BAB 2 LANDASAN TEORI.............................................................................................7
2.1 Teori-Teori Umum .............................................................................................7
2.1.1 Network ......................................................................................................7
2.1.2 Referensi Model Jaringan ..........................................................................8
2.1.2.1 Model TCP / IP Layer ........................................................................8
2.1.2.2 Model OSI ..............................................................................14
Layer
2.1.2.3 Perbandingan Model OSI Layer dan TCP/IP Layer .........................17
2.1.3 Topologi Jaringan.....................................................................................19
2.1.4 Jenis-Jenis Media .....................................................................................23
2.1.5 Perangkat Jaringan ...................................................................................24
2.1.6 Sistem Telepon.........................................................................................26
2.1.6.1 Operasi Telepon (Call Flow) ............................................................26
2.1.6.2 PSTN (Public Switched Telephone Network)...................................27
2.1.6.3 Packet Telephony (Packet Switched Network) .................................31
2.1.6.4 PBX (Private Branch Exchange) .....................................................33
2.2 Teori-Teori Khusus ..........................................................................................35
2.2.1 Voice Over Internet Protocol (VoIP).......................................................35
2.2.2 Signaling Protocol ...................................................................................36
2.2.2.1 Pengenalan SIP (Session Initiation Protocol) ..................................36
2.2.2.2 Fungsi SIP.........................................................................................37
2.2.2.3 Komponen SIP..................................................................................38
2.2.2.3.1 User Agent (UA).........................................................................38
2.2.2.3.2 Proxy Server ...............................................................................39
2.2.2.3.3 Redirect Server ...........................................................................41 2.2.2.3.4 ..........................................................................42
Registrar Server
2.2.2.3.5 Media Gateway ...........................................................................43
2.2.2.4 Cara Kerja SIP ..................................................................................45
2.2.2.4.1 Struktur Request Message ..........................................................46
2.2.2.4.2 Struktur Response Message ........................................................47
2.2.2.5 Protokol Pendukung SIP...................................................................48
2.2.2.5.1 Session Description Protocol (SDP) ..........................................49
2.2.2.5.2 Real-time Transport Protocol (RTP)..........................................49
2.2.3 Coder-Decoder (Codec) ...........................................................................51
2.2.4 Softswitch Asterisk ...................................................................................53
2.2.5 Sistem Billing ...........................................................................................54
2.2.6 Pemrograman Web ...................................................................................55
2.2.6.1 Halaman Web ....................................................................................55
2.2.6.2 Client dan Server-Side Scripting ......................................................55 2.2.6.3 ........................................................................................56
Web Server
2.2.6.4 Teori Interaksi Manusia dan Komputer (IMK) ................................57
2.2.7 Basis Data ................................................................................................58
2.2.8 State Transition Diagram (STD) .............................................................59
2.2.9 Entity Relationship Diagram (ERD)........................................................60
BAB 3 ANALISIS DAN PERANCANGAN SISTEM ...................................................62
3.1 Sejarah dan Struktur Organisasi.......................................................................62
3.2 Sistem Yang Sedang Berjalan..........................................................................66
3.3 Perumusan Masalah .........................................................................................69
3.4 Perancangan Sistem .........................................................................................70
3.5 Rancangan Pemilihan Perangkat Keras (Hardware) .......................................73
3.5.1 SIP Server ................................................................................................73
3.5.2 SIP User Agent .........................................................................................73
3.5.3 Media Gateway ........................................................................................74
3.6 Rancangan Perangkat Lunak (Software)..........................................................74
3.6.1 Pemilihan Perangkat Lunak .....................................................................75
3.6.2 Konfigurasi Server ...................................................................................76
3.6.4.2.6 Rancangan STD Add New Extension..........................................89
Contact
3.6.4.2.15 Rancangan STD
3.6.4.2.14 Rancangan STD Billing User .....................................................96
3.6.4.2.13 Rancangan STD CDR User ........................................................96
3.6.4.2.12 Rancangan STD User .................................................................95
3.6.4.2.11 Rancangan STD Agi Man...........................................................94
..............................................................93
Billing
3.6.4.2.10 Rancangan STD
3.6.4.2.9 Rancangan STD CDR.................................................................92
3.6.4.2.8 Rancangan STD Voice Mail .......................................................91
3.6.4.2.7 Rancangan STD Show Extension ...............................................90
SIP .........................................................88
3.6.3 Konfigurasi Dialplan ...............................................................................77
Show
3.6.4.2.5 Rancangan STD
3.6.4.2.4 Rancangan STD Add New SIP....................................................87
3.6.4.2.3 Rancangan STD User Profile .....................................................86
3.6.4.2.2 Rancangan STD Admin ..............................................................85
3.6.4.2.1 Rancangan STD Login ................................................................84
3.6.4.2 Rancangan STD ................................................................................83
3.6.4.1 Rancangan Struktur Menu ................................................................81
3.6.4 Perancangan SIP Asterisk Web Portal.....................................................81
3.6.3.4 Voice Mail .........................................................................................80
3.6.3.3 Extension ..........................................................................................79
3.6.3.2 Register SIP ......................................................................................78
3.6.3.1 Channel SIP......................................................................................77
Us.......................................................97
3.6.4.2.16 Rancangan STD Change Password............................................98
3.6.4.3 Rancangan Database ........................................................................98
3.6.4.3.1 Tabel SIP ....................................................................................99
3.6.4.3.2 Tabel Extension ........................................................................101
3.6.4.3.3 Tabel Voice Mail ......................................................................101
3.6.4.3.4 Tabel Call Detail Record (CDR)..............................................102
3.6.4.3.5 Tabel Master User ....................................................................103
3.6.4.3.6 Tabel Area Code .......................................................................104
3.6.4.3.7 Hubungan Relasi Antar Tabel ..................................................104
3.6.4.4 Rancangan Layar ............................................................................105
3.6.4.4.1 Rancangan Layar Login ............................................................105
3.6.4.4.2 Rancangan Layar Admin ...........................................................106
3.6.4.4.3 Rancangan Layar User Profile .................................................107
3.6.4.4.4 Rancangan Layar SIP................................................108
Add New
3.6.4.4.5 Rancangan Layar Show SIP......................................................109
3.6.4.4.6 Rancangan Layar Add New Extension ......................................110
3.6.4.4.7 Rancangan Layar Show Extension ............................................111
3.6.4.4.8 Rancangan Layar Voice Mail ...................................................112
3.6.4.4.9 Rancangan Layar CDR .............................................................113
3.6.4.4.10 Rancangan Layar Billing ..........................................................114
3.6.4.4.11 Rancangan Layar Agi Man.......................................................115
3.6.4.4.12 Rancangan Layar User .............................................................116
3.6.4.4.13 Rancangan Layar Billing User .................................................117
3.6.4.4.14 Rancangan Layar CDR ....................................................118
User
3.6.4.4.15 Rancangan Layar Contact Us ...................................................119
4.3.2.2 Konfigurasi CDR, Billing , dan Realtime ........................................168
Softphone
4.3.5 Konfigurasi
4.3.4 Konfigurasi SIP Phone...........................................................................205
4.3.3.2 Web Portal Bagi User.....................................................................199
4.3.3.1 Web Portal Bagi Admin ..................................................................178
4.3.3 SIP Asterisk Web Portal ........................................................................176
..............................................................176
Manager
4.3.2.3 Konfigurasi Agi
4.3.2.2.2 Konfigurasi Realtime ................................................................172
4.3.2.2.1 Konfigurasi CDR dan Billing ...................................................169
4.3.2.1.2 Konfigurasi extension.conf.......................................................166
3.6.4.4.16 Rancangan Layar Change Password ........................................119
4.3.2.1.1 Konfigurasi sip.conf .................................................................164
4.3.2.1 Konfigurasi Dasar...........................................................................164
4.3.2 Konfigurasi Sistem Asterisk ..................................................................163
4.3.1 Asterisk CLI (Command Line Interface) ...............................................162
4.3 Prosedur Operasional Sistem .........................................................................162
4.2 Prosedur Instalasi Sistem ...............................................................................160
4.1.2 Komponen Perangkat Lunak (Software)................................................159
4.1.1 Komponen Perangkat Keras (Hardware)...............................................155
4.1 Spesifikasi Sistem ..........................................................................................155
BAB 4 IMPLEMENTASI DAN EVALUASI ...............................................................155
3.6.4.6 Perancangan Modul Sistem Billing ................................................147
3.6.4.5 Perancangan Modul Web Interface .................................................120
X-Lite ................................................................207
4.3.6 Konfigurasi Media Gateway AudioCodes MP-114 FXO .............................209
4.4 Pengujian Sistem............................................................................................211
4.4.1 Pengujian pada Jaringan Lokal (LAN) ..................................................212
4.4.1.1 Pengujian Fungsi Telepon ..............................................................213
4.4.1.2 Pengujian Fungsi Voice Mail ..........................................................218
4.4.1.3 Pengujian Jumlah Bandwidth dan Paket.........................................219
4.4.2 Pengujian pada Jaringan Internet (NAT) ...............................................220
4.4.2.1 Pengujian Fungsi Telepon ..............................................................222
4.4.2.2 Pengujian Fungsi ..........................................................227
Voice Mail
4.4.2.3 Pengujian Jumlah Bandwidth dan Paket.........................................228
4.4.3 Pengujian pada Jaringan PSTN..............................................................229
4.4.3.1 SIP Phone ke Mobile Phone ...........................................................231
4.4.3.2 Telepon Analog ke SIP Phone........................................................234
4.4.4 Pengujian Sistem ........................................................................238
Billing
4.4.4.1 Pengujian Billing pada User Personal............................................238
4.4.4.2 Pengujian Billing pada User Corporate .........................................240
4.4.4.3 Pengujian Billing pada Admin ........................................................243
4.5 Evaluasi Sistem ..............................................................................................244
4.5.1 Evaluasi Perbandingan Sistem ...............................................................244
4.5.2 Evaluasi Web User Interface..................................................................246
4.5.3 Evaluasi Sistem Billing ..........................................................................248
BAB 5 SIMPULAN DAN SARAN...............................................................................250
5.1 Simpulan ........................................................................................................250
5.2 Saran...............................................................................................................251
DAFTAR PUSTAKA ....................................................................................................253 DAFTAR RIWAYAT HIDUP.......................................................................................255 LAMPIRAN-LAMPIRAN.............................................................................................. L1
FOTOKOPI SURAT SURVEI
DAFTAR TABEL
Tabel 2.1 Kelas IP.........................................................................................................10Tabel 2.2 CODEC .........................................................................................................52Tabel 2.3 Notasi Cardinality ERD................................................................................61Tabel 3.1 SIP.................................................................................................................99Tabel 3.2 Extension.....................................................................................................101Tabel 3.3 Voice Mail...................................................................................................102Tabel 3.4 CDR ............................................................................................................102Tabel 3.5 msuser .........................................................................................................103Tabel 3.6 Area Code ...................................................................................................104Tabel 4.1 Spesifikasi Server IBM xSeries 306m H2A ...............................................155Tabel 4.2 Spesifikasi USB Handset PhoneSkype NS-01 ...........................................156Tabel 4.3 Spesifikasi SIP Phone .................................................................................157Tabel 4.4 Spesifikasi AudioCodes MP-114 FXO.......................................................158Tabel 4.5 Tabel Perbandingan Fitur Asterisk dan Sistem PBX lain...........................245Tabel 4.6 Tabel Perbandingan Implementasi Asterisk dan Sistem PBX lain.............245
DAFTAR GAMBAR
Gambar 2.1 TCP/IP Layer ................................................................................................8Gambar 2.2 Upper Layers dari OSI Layer......................................................................15Gambar 2.3 Lower Layers dari OSI Layer......................................................................16Gambar 2.4 Perbandingan Model OSI Layer dan TCP/IP Layer ...................................17Gambar 2.5 Topologi Bus ...............................................................................................19Gambar 2.6 Topologi Star ..............................................................................................20Gambar 2.7 Topologi Star-Bus .......................................................................................21Gambar 2.8 Topologi Ring..............................................................................................21Gambar 2.9 Topologi Mesh ............................................................................................22Gambar 2.10 Jaringan Dasar 4-Telepon .........................................................................28Gambar 2.11 Operator Terpusat: Manusia sebagai Switch .............................................29Gambar 2.12 Circuit Switched Network .........................................................................31Gambar 2.13 Packet Switched Network..........................................................................32Gambar 2.14 Diagram PBX ............................................................................................33Gambar 2.15 Perbandingan PSTN Konvensional dengan Sistem PBX..........................34Gambar 2.16 Arsitektur SIP............................................................................................38Gambar 2.17 Operasi Proxy Server ................................................................................40Gambar 2.18 Operasi Redirect Server ............................................................................42Gambar 2.19 Operasi Registrar Server...........................................................................43Gambar 2.20 Media Gateway .........................................................................................45Gambar 2.21 Sebuah Sesi Komunikasi SIP ....................................................................48Gambar 2.22 Header RTP ..............................................................................................50Gambar 2.23 Asterisk Sebagai Softswitch Pada Komunikasi VoIP.................................54Gambar 3.1 Struktur Organisasi PT. Indonusa System Integrator Prima .......................64Gambar 3.2 Topologi Jaringan Indonusa Yang Sedang Berjalan...................................67Gambar 3.3 Topologi Jaringan Indonusa Yang Akan Datang ........................................68Gambar 3.4 Rancangan Sistem VoIP SIP PBX ..............................................................71Gambar 3.5 Rancangan Struktur Menu SIP Asterisk Web Portal ..................................82Gambar 3.6 Rancangan STD Login ................................................................................84Gambar 3.7 Rancangan STD Admin ...............................................................................85Gambar 3.8 Rancangan STD User Profile......................................................................86Gambar 3.9 Rancangan STD Add New SIP ....................................................................87Gambar 3.10 Rancangan STD Show SIP ........................................................................88Gambar 3.11 Rancangan STD Add New Extension ........................................................89Gambar 3.12 Rancangan STD Show Extension ..............................................................90Gambar 3.13 Rancangan STD Voice Mail......................................................................91Gambar 3.14 Rancangan STD CDR ...............................................................................92Gambar 3.15 Rancangan STD Billing.............................................................................93Gambar 3.16 Rancangan STD Agi Man .........................................................................94Gambar 3.17 Rancangan STD User................................................................................95Gambar 3.18 Rancangan STD CDR User ......................................................................96Gambar 3.19 Rancangan STD Billing User....................................................................96Gambar 3.20 Rancangan STD Contact Us .....................................................................97Gambar 3.21 Rancangan STD Change Password ..........................................................98Gambar 3.22 Hubungan Relasi Antar Tabel.................................................................104Gambar 3.23 Rancangan Layar Login ..........................................................................105Gambar 3.24 Rancangan Layar Admin .........................................................................106Gambar 3.25 Rancangan Layar User Profile................................................................107Gambar 3.26 Rancangan Layar Add New SIP (Pilih Jenis User) .................................108Gambar 3.27 Rancangan Layar Add New SIP (Isi Data SIP) .......................................109Gambar 3.28 Rancangan Layar Show SIP ....................................................................109Gambar 3.29 Rancangan Layar Show SIP (Edit) ..........................................................110Gambar 3.30 Rancangan Layar Add New Extension ....................................................110Gambar 3.31 Rancangan Layar Show Extension ..........................................................111Gambar 3.32 Rancangan Layar Show Extension (Edit) ................................................112Gambar 3.33 Rancangan Layar Voice Mail ..................................................................112Gambar 3.34 Rancangan Layar CDR ...........................................................................113Gambar 3.35 Rancangan Layar Billing.........................................................................114Gambar 3.36 Rancangan Layar Agi Man (setelah command dijalankan) ....................115Gambar 3.37 Rancangan Layar Agi Man (Custom) .....................................................115Gambar 3.38 Rancangan Layar User ............................................................................116Gambar 3.39 Rancangan Layar Billing User ................................................................117Gambar 3.40 Rancangan Layar CDR User (Personal).................................................118Gambar 3.41 Rancangan Layar CDR User (Corporate) ..............................................118Gambar 3.42 Rancangan Layar Contact Us..................................................................119Gambar 3.43 Rancangan Layar Change Password ......................................................119Gambar 4.1 Server IBM xSeries 306m H2A ................................................................156Gambar 4.2 USB Handset PhoneSkype NS-01 ............................................................157Gambar 4.3 SIP Phone ..................................................................................................158Gambar 4.4 AudioCodes MP-114 FXO........................................................................159Gambar 4.5 Server Console Asterisk............................................................................162Gambar 4.6 Halaman Login SIP Asterisk Web Portal..................................................177Gambar 4.7 Halaman Menu Utama (Home) Admin......................................................178Gambar 4.8 Halaman User Profile ...............................................................................179Gambar 4.9 Halaman User Profile (Edit) .....................................................................180Gambar 4.10 Halaman Add New SIP ............................................................................181Gambar 4.11 Halaman Add New SIP Personal.............................................................182Gambar 4.12 Halaman Add New SIP Corporate (1).....................................................183Gambar 4.13 Halaman Add New SIP Corporate (2).....................................................184Gambar 4.14 Halaman Add Additional SIP Account for Registered User (1) ..............185Gambar 4.15 Halaman Add Additional SIP Account for Registered User (2) .............186Gambar 4.16 Halaman Add Additional SIP Account for Registered User (3) .............187Gambar 4.17 Halaman Show SIP..................................................................................188Gambar 4.18 Halaman Show SIP (Edit) .......................................................................189Gambar 4.19 Halaman Add New Extension ..................................................................190Gambar 4.20 Halaman Show Extension........................................................................191Gambar 4.21 Halaman Show Extension (Edit)..............................................................192Gambar 4.22 Halaman Voice Mail................................................................................193Gambar 4.23 Halaman Voice Mail (Edit) .....................................................................194Gambar 4.24 Halaman CDR .........................................................................................195Gambar 4.25 Halaman Billing .....................................................................................196Gambar 4.26 Halaman Agi Man (SIP Show Peers) .....................................................197Gambar 4.27 Halaman Agi Man (Custom) ...................................................................198Gambar 4.28 Halaman Menu Utama (Home) User ......................................................199Gambar 4.29 Halaman CDR User Corporate...............................................................200Gambar 4.30 Halaman CDR User Personal.................................................................201Gambar 4.31 Halaman Billing User Personal ..............................................................202Gambar 4.32 Halaman Billing User Corporate ............................................................203Gambar 4.33 Halaman Contact Us ...............................................................................204Gambar 4.34 Halaman Change Password ....................................................................205Gambar 4.35 Tampilan Awal X-Lite Sebelum Registrasi User SIP.............................208Gambar 4.36 Tampilan Menu SIP Account Settings pada X-Lite ................................208Gambar 4.37 Tampilan X-Lite Setelah Registrasi User SIP ........................................209Gambar 4.38 Topologi Pengujian Pada Jaringan Lokal (LAN) ...................................212Gambar 4.39 Data CDR Telepon dari PC ke PC ..........................................................213Gambar 4.40 Data CDR Telepon dari PC ke SIP Phone ..............................................214Gambar 4.41 Data CDR Telepon dari SIP Phone ke PC ..............................................214Gambar 4.42 Data CDR Telepon dari SIP Phone ke SIP Phone ..................................215Gambar 4.43 Graph Analysis Signaling Protokol Komunikasi LAN (1) .....................216Gambar 4.44 Graph Analysis Signaling Protokol Komunikasi LAN (2) .....................216Gambar 4.45 Graph Analysis Signaling Protokol Komunikasi LAN (3) .....................217Gambar 4.46 Data CDR Voice Mail .............................................................................218Gambar 4.47 Topologi Pengujian Pada Jaringan Internet ............................................221Gambar 4.48 Data CDR Telepon dari PC ke PC .........................................................222Gambar 4.49 Data CDR Telepon dari PC ke SIP Phone ..............................................223Gambar 4.50 Data CDR Telepon dari SIP Phone ke PC ..............................................223Gambar 4.51 Data CDR Telepon dari SIP Phone ke SIP Phone ..................................224Gambar 4.52 Graph Analysis Signaling Protokol Komunikasi NAT (1) .....................225Gambar 4.53 Graph Analysis Signaling Protokol Komunikasi NAT (2) .....................225Gambar 4.54 Graph Analysis Signaling Protokol Komunikasi NAT (3) .....................226Gambar 4.55 Data CDR Voice Mail .............................................................................227Gambar 4.56 Topologi Pengujian Pada Jaringan PSTN ...............................................230Gambar 4.57 Data CDR dari SIP Phone ke PSTN .......................................................231Gambar 4.58 Graph Analysis Signaling Protokol Komunikasi PSTN (1)....................232Gambar 4.59 Graph Analysis Signaling Protokol Komunikasi PSTN (2)....................232Gambar 4.60 Graph Analysis Signaling Protokol Komunikasi PSTN (3)....................233Gambar 4.61 Data CDR dari PSTN ke SIP Phone .......................................................234Gambar 4.62 Graph Analysis Signaling Protokol Komunikasi PSTN (1)....................235Gambar 4.63 Graph Analysis Signaling Protokol Komunikasi PSTN (2)....................236Gambar 4.64 Graph Analysis Signaling Protokol Komunikasi PSTN (3)....................236Gambar 4.65 Data CDR User Personal........................................................................239Gambar 4.66 Detil Daily Billing User Personal...........................................................239Gambar 4.67 Detil Monthly Billing User Personal ......................................................240Gambar 4.68 Data CDR Corporate (View by Member 100001)...................................241Gambar 4.69 Data CDR Corporate (View by Member 100002)...................................241Gambar 4.70 Data CDR Corporate (View by Member 100003)...................................242Gambar 4.71 Detil Daily Billing User Corporate.........................................................242Gambar 4.72 Detil Monthly Billing User Corporate ....................................................243Gambar 4.73 Tampilan Billing History pada Admin ....................................................244Gambar 4.74 Evaluasi Konsistensi Tampilan ...............................................................246Gambar 4.75 Evaluasi Tampilan Dialog yang Memberikan Penutupan.......................247Gambar 4.76 Evaluasi Tampilan Dialog yang Memberikan Pencegahan Kesalahan danPenanganan Kesalahan ............................................................................................247
Gambar 4.77 Evaluasi Tampilan Pembalikan Aksi yang Mudah .................................248Gambar L.1 Konfigurasi Quick Setup............................................................................ L6 Gambar L.2 Konfigurasi Proxy & Registration (1) ....................................................... L7 Gambar L.3 Konfigurasi Proxy & Registration (2) ....................................................... L7 Gambar L.4 Konfigurasi Tel to IP Routing.................................................................... L8 Gambar L.5 Konfigurasi IP to Hunt Group Routing Table ........................................... L8 Gambar L.6 Konfigurasi Endpoint Phone Number Table ............................................. L9 Gambar L.7 Konfigurasi Hunt Group Settings .............................................................. L9 Gambar L.8 Konfigurasi Caller Display Information ................................................. L10 Gambar L.9 Konfigurasi FXO Settings........................................................................ L10 Gambar L.10 Codec G711A ........................................................................................ L11 Gambar L.11 Codec G711U ........................................................................................ L11 Gambar L.12 Codec GSM ........................................................................................... L12 Gambar L.13 Codec iLBC ........................................................................................... L12 Gambar L.14 Codec G711A ........................................................................................ L13 Gambar L.15 Codec G711U ........................................................................................ L13 Gambar L.16 Codec GSM ........................................................................................... L14 Gambar L.17 Codec iLBC ........................................................................................... L14