Model pengambilan keputusan pembelian secara online (studi kasus www.bhineka.com) - Repository Sekolah Bisnis IPB
DAFTAR PUSTAKA
Adit. 2013. Socio Economic Status (SES) Indonesia [Internet]. Tersedia pada:
[diakses pada 29 Nopember 2013].
Alba J, Lynch J, Weitz B, Janiszewski C, Lutz R, Sawyer A, Wood S. 1997.
Interactive Home Shopping: Consumer, Retailer, And Manufacturer Incentives To Participate In Electronic Marketplaces. Journal of Marketing. 61(3):38-53. Amri AB, Suryani RK. 2011. Konsumsi Elektronik Indonesia Naik 14%: Penyumbang terbesar kenaikan masih hardware komputer [Internet].
Tersedia pada: diakses pada 24 September 2012]. Asosiasi Penyelenggara Jasa Internet Indonesia. 2012. 2012, Pengguna Internet
Indonesia Capai
63 Juta [Internet]. Tersedia pada:
[diakses pada
23 September 2012]. Barnes S, Vidgen R. 2000. Webqual: An Exploration of Web-site Quality. In
proceedings of the Eight European Conference on Information Systems; Vienna, July 3-5, Paper 74.
Calero C, Julian R, Piattini M. 2005. Classifying Web Metrics Using The Web Quality Model. Online Information Review. 29(3):227-248. Cao M, Zhang Q, Seydel J. 2005. B2C ECommerce Web Site Quality: An Empirical Examination. Industrial Management & Data Systems .
105(5):645-661. Chin WW. 1995. Partial Least Square Is To LISREL As Principal Component Analysis Is To Common Factor Analysis. Technology Studies. 2:315-319.
Chin WW, Gopal A, Salinsbury W.D. 1997. Advancing The Theory Of Addaptive Structuration: The Development Of A Scale To Measure Faithfulness Of Appropriation. Information Systems Research. 8(4):342-367.
Ciobanu O, Bobalca C. 2010. Credibility’s Dimensions of Commercial Web Sites.
The Proceedings of The International Conference “Marketing-from information to decision” 3rd edition . Cluj-Napoca: Babes Bolyai
University, 51-62. Constantinides E. 2004. Influencing The Online Consumer’s Behavior: The Web Experience. Internet Research. 14(2):111-126.
Cordiaz M. 2013. Analisis Faktor Kredibilitas Situs ECommerce Indonesia Studi Pada Online Purchasing [tesis]. Semarang (ID): Magister Sistem Informasi.
Universitas Diponegoro.
Decker VA. 2011. Examining Consumer Perceptions of Online University Web Sites’ Credibility [disertasi]. Arizona (US): School of Business and Technology Management Northcentral University.
Diana A, Tjiptono F. 2007. E-Business. Yogyakarta: Penerbit: C.V Andi Offset. Direktorat Bina Usaha Perdagangan. 2011. Naskah Akademik Rancangan
Peraturan Pemerintah (RPP) Tentang Perdagangan Elektronis (E- Commerce) [Internet]. Jakarta: Direktorat Jenderal Perdagangan Dalam Negeri, Kementrian Perdagangan Republik Indonesia. hlm 1-63; [diunduh
23 September 2012]. Tersedia pada:
Elsantiel Y, Harness, D. 2011. Factors Affecting Egyptian Online Users’ Perceptions of Airlines’ Situs Credibility: A Qualitative Study. International Journal of Arts & Sciences . 4(22):355-367.
Ferebee SS. 2006. An Examination of the Effect of Involvement Level of Web Site Users on the Perceived Credibility of Web Sites [disertasi]. Florida (US): School of Computer and Information Sciences Nova Southeastern University.
Fogg BJ, Kameda T, Boyd J, Marshall J, Sethi R, Sockol M, Trowbridge T. 2002.
Stanford-Makovsky Web Credibility Study 2002: Investigating what makes Web sites credible today. A Research Report by The Stanford Persuasive Technology Lab and Makovsky & Company [Internet]. [September 2002].
Spring, 1-16. Tersedia pada: Fornell C, Larcker D.F. 1981. Evaluating Structural Equations Models with
Unobservable Variables and Measurement Error. Journal of Marketing Research . 18(1):39-50. Hair JFJ, Lack WC, Babin BJ, Anderson RE., Tatham RL. 2008. Multivariat Data Analysis . Ed ke-6. New York: Pearson Prentice Hall. Hartini S. 2012. Perilaku Pembelian Smartphone: Analisis Brand Equity dan
Brand Attachment. Jurnal Mitra Ekonomi dan Manajemen Bisnis. 3(1):75- 86. Jogiyanto HM. 2011. Konsep dan Aplikasi Structural equation modeling (SEM)
Berbasis Varian dalam Penelitian Bisnis . Yogyakarta: Penerbit UPP STIM YKPN.
Kim J. 2004. Understanding Consumers’ Online Shopping and Purchasing Behaviors [disertasi]. Oklahoma (US): The Faculty of The Graduate College of Oklahoma State University.
Kotler P, Keller KL. 2009. Manajemen Pemasaran Ed ke-13 (Terjemahan). Jilid Pertama. Jakarta: Penerbit Erlangga. Kotler P, Keller, KL. 2012. Marketing Management. Ed ke-14. New Jersey: Prentice Hall. Kung M, Monroe KB, Cox JL. 2002. Pricing On The Internet. The Journal of Laudon KC, Trave CG. 2010. ECommerce 2010: Business Technology Society.
New Jersey: Pearson Education. Lee P-M. 2002. Behavioral Model of Online Purchasers in ECommerce Environment. Electronic Commerce Research. 2(1-2):75-85.
Lightner NJ, Eastman C. 2002. User Preference For Product Information in Remote Purchase Environments. Journal of Electronic Commerce Research.
3(3):174-186. Lin YT, Chen SC, Hung CS. 2011. The Impacts of Brand Equity, Brand
Attachment,Product Involvement and Repurchase Intention on Bicycle Users. African Journal of Business Management. 5(14):5910-5919. Ling M. 2006. Web Content Personalization and Task Complexity In ECommerce
Decision Making [disertasi]. Nebraska (US): The Faculty of The Graduate College at the University of Nebraska.
TM
Loiacono ET. 2000. Webqual : A Situs Quality Instrument [disertasi]. Georgia (GE): Graduate Faculty of The University of Georgia. Mekovec R, Bubas G, Vrcek N. 2007. A Method For Improvement Of Objectivity
Of E-Service Quality Evaluation. Journal of Information and Organizational Sciences , 31(2):15-27. Mich L, Franch M, Cilione G. 2003. The 2QCV3Q Quality Model For The
Analysis Of Web Site Requirements. Journal of Web Engineering. 2(1- 2):105-127. Nugroho A. 2006. ECommerce: Memahami Perdagangan Modern di Dunia Maya . Bandung: Penerbit Informatika Bandung. Panalysis. 2013. How to Interpret Time on Site [Internet]. Tersedia pada:
diakses pada 30 Desember 2013].
Pane LAR. 2009. Analisis Kualitas Situs Toko Buku Online Di Indonesia [tesis].
Bogor (ID): Magister Manajemen dan Bisnis Institut Pertanian Bogor. Prakoso C. 2010. Perjalanan Panjang Bhinneka Untuk Menjadi Nomor Satu
[Internet]. Tersedia paakses pada 29 Nopember 2013].
Racherla P. 2008. Factors Influencing Consumers’ Trust Perceptions of OnlineProduct Review: A Study of The Tourism and Hospitality Online Product Review Systems [disertasi]. Philadelphia (US): Temple University Graduate Board.
Rangkuti F. 2003. Riset Pemasaran. Cetakan Kelima. Jakarta: PT. SUN. Rangkuti F. 2011. Riset Pemasaran. Jakarta: Penerbit PT. Gramedia Pustaka Utama.
Sahmono A. 2008. Analisis Kepuasan Pelanggan Online Pada Situs Forum Komunitas Online Sub Forum Jual Beli www.kaskus.us [tesis]. Bogor (ID): Magister Manajemen dan Bisnis Institut Pertanian Bogor.
Salisbury WD, Chin WW, Gopal A, Newsted PR. 2002. Research Report: Better Theory Through Measurement-Developing A Scale To Capture Consensus On Appropriation. Information System Research. 13(1):91-103.
Salomon MR 2004. Consumer Behavior: Buying, Having, and Being. Ed ke-6.
New Jersey: Pearson Prentice Hall. Santos J. 2003. E-Service Quality: A Model Of Virtual Service Quality Dimensions. Managing Service Quality. 13(3):233-246.
Sarwono J, Prihartono K. 2012. Perdagangan Online: Cara Bisnis di Internet.
Jakarta: Penerbit Elex Media Komputindo. Shchiglik C, Barnes SJ. 2004. Evaluating Website Quality In The Airline Industry. The Journal of Computer Information System. 44(3):17-25.
Shaheen AN. 2011. An Electronic Service Quality Reference Model For Designing ECommerce Situss Which Maximizes Customer Satisfaction [disertasi]. Michigan (US): Doctor Management in Information Technology Lawrence Technological University.
Song J, Zahedi F. 2001. Web Design in ECommerce: A Theory and Empirical
nd
Analysis. Veda Storey, Sumit Sarkar, Janice L DeGross, Proceedings 22 International Conference on Information System . New Orleans, 205-220. Sumarwan U. 2011. Perilaku Konsumen: Teori dan Penerapannya Dalam Pemasaran . Ed ke-2 cetakan pertama. Jakarta: Penerbit Ghalia Indonesia. Susanto H. 2010. Hendrik Tio, Juragan Toko Komputer Online: Hendrik melihat potensi bisnis eCommerce akan terus berkembang [Internet]. Tersedia pada:
diakses pada 24 September
2012]. Sutisna. 2001. Perilaku Konsumen dan Komunikasi Pemasaran. Bandung: Penerbit Rosda.
The Web Information Company. 2012. Tersedia pada: [diakses pada 23 September 2012]. Turban E, Chung HM, Lee JK, Chung M. 2010. ECommerce: A Managerial Perspective 2010 .New Jersey: Pearson International Edition. Wijanto SH. 2008. Structural equation modeling Dengan LISREL 8.8.
Yogyakarta: Penerbit Graha Ilmu. World Internet Usage and Population. 2012. Tersedia pada
akses pada 23 September 2012].
Wolfinbarger M, Gilly MC. 2003. eTailQ: Dimensionalizing, Measuring and Predicting Etail Quality. Journal of Retailing. 79:183-198. Yamin S, Kurniawan H. 2009, Structural Equation Modeling: Belajar Lebih
Mudah Teknik Analisis Data Kuesioner dengan LISREL-PLS . Buku Seri Kedua, Jakarta: Salemba Infotek. Yoo B, Donthu N. 2001. Developing A Scale To Measure The Perceived Quality Of An Internet Shopping Site (SiteQual). Quarterly Journal Of Electronic Commerce . 2(1):31-47.
Zeithaml VA, Bitner MJ, Gremler DD. 2010. Service Marketing Strategy. Wiley
International Encyclopedia of Marketing: Marketing Strategy , Vol 1,
Robert A. Peterson and Roger A. Kerin, eds. Chichester, UK: John Wiley & Sons, 208-218. Zeng M, Reinartz W. 2003. Beyond Online Search: The Road to Profitability.
California Management Review . 45(2):107-130.