CULTURE SHOCK IN INTERCULTURAL COMMUNICATION (Qualitative Descriptive Study about Culture Shock for Foreign Students Culture Shock In Intercultural Communication (Qualitative Descriptive Study About Culture Shock For Foreign Students From Palestine And T
CULTURE SHOCK IN INTERCULTURAL COMMUNICATION
(Qualitative Descriptive Study about Culture Shock for Foreign Students
from Palestine and Thailand countries in Muhammadiyah University of
Surakarta)
THESIS
Submitted as a Partial Fulfillment of the Requirements for Getting
Bachelor Degree of Communication Science
Communication Science Department
Submitted by:
INDAH NOVIANA
L 100102015
COMMUNICATION SCIENCE DEPARTMENT
COMMUNICATION AND INFORMATIC FACULTY
UNIVERSITAS MUHAMMADIYAH SURAKARTA
2014
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sutlsroqun sluepqs u8larog roJ {coqg ornlln3 u-r uopdgreseq e^ItE}IIEnO)
NOIIYf,IN{IRI'{OJ TYUTTITNJUflTNI NI Xf,OTTS trUNJT{I3
tr
U3NYIdf,3f,Y
TESTIMONY
Herewith, I testi$ that in this thesis, there is no plagiarism of the previous
literary work which has been raised
to
obtain bachelor degree
of
a
university, not there are opinians or master pieces which have been written
or published
by others, except those in which the writing are referred in
the marruscript and mentioned in bibliography.
Hence, later,
if it is proven that, there are untrue statements in this
testimony; hence I vvill be firltry responsible.
Surakarta, November 1 str 2014
L100102015
tv
MOTTO
Fa inna ma al usri yusra. Inna ma al usri yusra Karena sesungguhnya sesudah kesulitan itu
ada kemudahan, sesungguhnya sesudah kesulitan itu ada kemudahan. (Q.S. Alam Nasyrah
ayat 5-6)
"Jika sore tiba, janganlah tunggu waktu pagi. Jika pagi tiba, janganlah tunggu waktu sore.
Manfaatkan masa sehatmu sebelum tiba masa sakitmu dan manfaatkanlah masa hidupmu
sebelum tiba ajalmu" (Ibnu Umar-putra Umar bin Khattab)
Keberhasilan berkarya tak lepas dari adanya sinergi, yakni sinergi dengan manusia, sinergi
dengan karya-karya manusia, dan sinergi dengan pekerjaan yang ditekuni B.J. Habibie
Ketika lelah akan sesuatu, terkadang menangis dan ber-doa cara yang dapat melegakan
segalanya Penulis
v
DEDICATION
Praises and thanks to Allah for the authors dedicate given to complete
this thesis. This work is a form of persistence by the author. This research paper is
dedicated to:
1.
Allah Almighty,
2. Rasulullah Muhammad SAW,
3. My beloved mother and father,
4. All of my family,
5. All of my friends,
6. My Supervisors, and
7. All Lecturers.
vi
ACKNOWLEDGMENT
Assalamu’alaikumWr.Wb.
First of all, the writer would like to express his deepest gratitude to Allah
Almighty who has given guidance and ability so that the writer could accomplish
writing this research paper as a partial fulfillment of there quirements for
getting Bachelor Degree of Communication Science department, University of
Muhammadiyah Surakarta.
The researcher is fully aware of other people’s help and guidance.
Therefore, on this opportunity, he would like to express his gratitude and
appreciation to:
1. Dr. Husni Thamrin, as a chairman dean of the Communication dan
Informatics Faculty in UMS,
2. Palupi, S.Sos., MA, Head of Communication Science of Muhammadiyah
University of Surakarta,
3. Rinasari Kusuma M., Si, as the first supervisor, who has help the writer
and also given much guidance, motivation, valuable advice, and
information also her big patience during the arrangement of the thesis,
4. Nieldya Nofandrilla, MA, as the second supervisor who has given
motivation, and help correcting the grammatical structure of the thesis,
5. All lecture in Muhammadiyah University of Surakarta and My Lectures
in Class Communication Science RSBI who cannot be mentioned one
by one for share science and knowledge in my study,
6. Mr. Dr. Agus Ulinuha, S.T, M.T and Mujazin, SPD. MA, who has given
his permission and time to observe in boarding school KH. Mas Manshur,
vii
7. The informants who cannot be mentioned one by one, who help the
researcher conducts the research and my friends in boarding school KH.
Mas Manshur who helps the researcher conducts the research,
8. My beloved parents is My Father Muri and My Mother Karsinah, for
the unconditional love, prayer, support, patience, care, and all the
sacrifices and important for my life,
9. My big family as Ridhoatun Nikmah, Siti Muammah, Nanik
Wahyuningsih, Al Arofiq, Riyanto (totok), Alm. Suparno, Eko
Wahono, Agus Joyo Santoso, and my nephew Aghif, Firdha, Faiq, Fika,
Diva and Ezza for the unconditional love, prayer, support, patience,
care, and all for my life,
10. My friends in communication science RSBI for Anggun, Fautia, Hania,
Bintang, Valentina, Anggitya, Husein, Muhammad Sami, Bemi Alivia,
Burhan, Ferri and Abdillah for togetherness.
11. Finally all of My Friends In Muhammadiyah University of Surakarta, in
my team work in Jawa Pos Group, friends and my teachers in Pati that
cannot be mentioned one by one, who have support for me.
The writer hopes that the research paper will be useful. The writer realizes
that this research paper is far from being perfect. Therefore, would be very
pleasant to accept comments and criticism from the readers to make this research
papers better.
Wassalamualikum warrahmatullahi wabarokatuh.
Surakarta, November 2014
The Writer
viii
CONTENTS
TITLE PAGE .................................................................................................
i
APPROVAL PAGE .......................................................................................
ii
ACCEPTANCE PAGE ..................................................................................
iii
STATEMENT PAGE ....................................................................................
iv
MOTTO PAGE ..............................................................................................
v
DEDICATION PAGE ...................................................................................
vi
ACKNOWLEDGMENT ...............................................................................
vii
CONTENTS....................................................................................................
x
TABLE LIST ..................................................................................................
xiii
ABSTRACT ....................................................................................................
xiv
CHAPTER I INTRODUCTION
A. Background ..........................................................................................
1
B. Problem Statement ..............................................................................
10
C. Objective ..............................................................................................
10
D. Benefits ................................................................................................
11
E. Theoretical Foundation ........................................................................
12
1. Communication ..............................................................................
12
a. Communication Understanding ...............................................
12
b. Communication Levels ............................................................
14
2. Intercultural Communication .........................................................
14
3. Immigrant .......................................................................................
16
a. Relationship of Immigrants with The Native .................................
17
1) Accommodations .....................................................................
17
2) Acculturation ............................................................................
17
3) Assimilation .............................................................................
18
4) Integration ................................................................................
18
4. Ethnic .............................................................................................
19
5. Culture Shock .................................................................................
20
a. Stages In The Culture Shock ....................................................
21
ix
b. Factors Of The Culture Shock .................................................
23
c. Reaction Of The Culture Shock ...............................................
25
F. The Framework ...................................................................................
26
G. Research Method ................................................................................
27
1. Place and Time .............................................................................
27
2. Research Type ..............................................................................
27
3. Data Source ...................................................................................
28
4. Technique of Data Collection .......................................................
29
5. Data Validity ................................................................................
30
6. Technique of Data Analysis .........................................................
30
CHAPTER II DESCRIPTION LOCATION
A. Profile of Universitas Muhammadiyah Surakarta ................................
33
B. Profile of Boarding School Student KH. Mas Manshur ......................
35
1. International Student Organization (ISO .......................................
37
2. Ikatan Mahasiswa Muhammadiyah (IMM) ..................................
37
3. The Profile of Informants ..............................................................
39
CHAPTER III RESULTS OF RESEARCH AND DISCUSSION
A. General Description .............................................................................
45
1. Culture Knowledge ........................................................................
45
a. Culture Of Foreign Student ......................................................
45
b. Knowledge About Indonesia ....................................................
47
2. The Reason Of Choosing UMS’s...................................................
48
a. Self-Determination ...................................................................
48
b. Consideration Of The School...................................................
49
B. The Stages In The Culture Shock ........................................................
53
1. The Optimistic Phase .....................................................................
53
a. Foreign Student from Palestine Country..................................
54
b.
Foreign student from Thailand Country..................................
55
2. The Problem Of Cultural ...............................................................
56
a. Foreign Student from Palestine Country..................................
56
b. Foreign student from Thailand Country...................................
59
x
3. The Recovery Phase .......................................................................
61
a. Foreign Student from Palestine Country..................................
61
b. Foreign Student from Thailand Country ..................................
62
4. The Adjustment Phase ...................................................................
62
a. Foreign Student from Palestine Country..................................
64
b. Foreign Student from Palestine Country..................................
65
C. Inter-Ethnic ..........................................................................................
66
D. Social Support ......................................................................................
68
CHAPTER IV CLOSING
A. Conclusions ..........................................................................................
69
B. Suggestions ..........................................................................................
72
BIBLIOGRAHY
APPENDICES
xi
TABLE LIST
Table 1. The Framework .................................................................................... 26
Table 2. Research Subject .................................................................................. 39
Table 3. Identity subject ..................................................................................... 43
xii
APPENDICES LIST
Table 1. Subject I (A1)
Table 2. Subject II (A2)
Table 3. Subject III (B1)
Table 4. Subject IV (B2)
Table 5. Data Analysis
xiii
ABSTRACT
Indah Noviana, L100102015, CULTURE SHOCK IN INTERCULTURAL
COMMUNICATION (Qualitative Descriptive Study about Culture Shock
for Foreign Students from Palestine and Thailand countries in
Muhammadiyah University of Surakarta), Thesis, Comminication Science
Study Program, Communication and Informatic Faculty, Universitas
Muhammadiyah Surakarta, 2014.
This research aims to describe the communication is obstacles and the
stages of culture shock that faced by the University of Muhammadiyah Surakarta
(UMS’s) students who are from Palestine and Thailand countries. The method
uses qualitative descriptive by using technical data collection with semi-structural
of technique interview and to check the data validity with source triangulation.
Results of research that the students from Palestine and Thailand countries didn’t
know about living in Indonesia especially in UMS’s environment before they come
to Indonesia, after living in Surakarta, they can understand the local culture from
time by time. The obstacles of communication and the stages of the culture shock
in faced by foreign studentsthat are from them self and society. Most of foreign
students could minimize the culture shock by using social support as friends,
family or community, but some foreign students the influence of ethnic differences
and the time in overcoming culture shock. Where as in the implementation of
handling culture shock that can adapt quickly and others take a long time.
Key words: Culture shock, social support and ethnic.
xiv
(Qualitative Descriptive Study about Culture Shock for Foreign Students
from Palestine and Thailand countries in Muhammadiyah University of
Surakarta)
THESIS
Submitted as a Partial Fulfillment of the Requirements for Getting
Bachelor Degree of Communication Science
Communication Science Department
Submitted by:
INDAH NOVIANA
L 100102015
COMMUNICATION SCIENCE DEPARTMENT
COMMUNICATION AND INFORMATIC FACULTY
UNIVERSITAS MUHAMMADIYAH SURAKARTA
2014
€OII'XIN
uox'I'tr{'urunsnx uusBurx
ISSI'XIN
vtr/\tr'BIIIJpusJoN EApIOIN
I rosl^r3dns
lI rosl^radns
Fro-c
.*gl
:
npflSJflq I :
J>qda'loN
olec
,(e6
uer8or4 sarpnls uoIleclunruluo
J
,Qpceg sciluutroJxll pu" uollecrunturuo3
pr€ofl rourruexg sISoI{JJo }uog
q
po6e} 3q o} JeslApy3o peer8e ueeq seH
SIOZOIOOIA
ffi
:,(g usgrqyl pue pereder4
SISflHI
(epe>lurng
;o
r$1s.ra.r1ug
qu{pultrIllBqnw uI selrlunor puEIIoqI pu? eupselBd ruoJJ
{roqs ern1lnJ lnoqu dpnls eapdrmsag aapeglen})
NOIIYJINfII{I{IOJ TYUNITfi f,Ufl INI NI Xf, OHS trUflIA{Tf,
sluepn1s uSleroE roJ
TYAOIIddY
90'
)IN
,Qlneeg orl€urroJir{ pue
e1.re>IeJns
W
uorle}
qef ipeurueqnry s€ilsraArul]
vrcz'' I aqn;'i6N' ?$B{ums
ftl reurruexg)
YI I'pllBs rtrIn rlBJrlsT rnN't
[;eururuxg)
ffi'7
(uos.re4
rler{J)
@'1
:Jeuru€xgJo rrrBeJ
eql eer8ep roleqc€qJo lueurelrnbe.r
pped
er11
ISFS pop]s uooq seq puv
tt}z'rEWat\Or{ LC "o
pruoq reurrrrsxeJo luo{J ur esueJop ueeq s?H
SIOZOIOOI
T
ffi
:,(q uapurrr pue pa.reder6
(puqluq; puu errpselsd uo+ U;rB{BInS quIgpuuuurlntr
sutlsroqun sluepqs u8larog roJ {coqg ornlln3 u-r uopdgreseq e^ItE}IIEnO)
NOIIYf,IN{IRI'{OJ TYUTTITNJUflTNI NI Xf,OTTS trUNJT{I3
tr
U3NYIdf,3f,Y
TESTIMONY
Herewith, I testi$ that in this thesis, there is no plagiarism of the previous
literary work which has been raised
to
obtain bachelor degree
of
a
university, not there are opinians or master pieces which have been written
or published
by others, except those in which the writing are referred in
the marruscript and mentioned in bibliography.
Hence, later,
if it is proven that, there are untrue statements in this
testimony; hence I vvill be firltry responsible.
Surakarta, November 1 str 2014
L100102015
tv
MOTTO
Fa inna ma al usri yusra. Inna ma al usri yusra Karena sesungguhnya sesudah kesulitan itu
ada kemudahan, sesungguhnya sesudah kesulitan itu ada kemudahan. (Q.S. Alam Nasyrah
ayat 5-6)
"Jika sore tiba, janganlah tunggu waktu pagi. Jika pagi tiba, janganlah tunggu waktu sore.
Manfaatkan masa sehatmu sebelum tiba masa sakitmu dan manfaatkanlah masa hidupmu
sebelum tiba ajalmu" (Ibnu Umar-putra Umar bin Khattab)
Keberhasilan berkarya tak lepas dari adanya sinergi, yakni sinergi dengan manusia, sinergi
dengan karya-karya manusia, dan sinergi dengan pekerjaan yang ditekuni B.J. Habibie
Ketika lelah akan sesuatu, terkadang menangis dan ber-doa cara yang dapat melegakan
segalanya Penulis
v
DEDICATION
Praises and thanks to Allah for the authors dedicate given to complete
this thesis. This work is a form of persistence by the author. This research paper is
dedicated to:
1.
Allah Almighty,
2. Rasulullah Muhammad SAW,
3. My beloved mother and father,
4. All of my family,
5. All of my friends,
6. My Supervisors, and
7. All Lecturers.
vi
ACKNOWLEDGMENT
Assalamu’alaikumWr.Wb.
First of all, the writer would like to express his deepest gratitude to Allah
Almighty who has given guidance and ability so that the writer could accomplish
writing this research paper as a partial fulfillment of there quirements for
getting Bachelor Degree of Communication Science department, University of
Muhammadiyah Surakarta.
The researcher is fully aware of other people’s help and guidance.
Therefore, on this opportunity, he would like to express his gratitude and
appreciation to:
1. Dr. Husni Thamrin, as a chairman dean of the Communication dan
Informatics Faculty in UMS,
2. Palupi, S.Sos., MA, Head of Communication Science of Muhammadiyah
University of Surakarta,
3. Rinasari Kusuma M., Si, as the first supervisor, who has help the writer
and also given much guidance, motivation, valuable advice, and
information also her big patience during the arrangement of the thesis,
4. Nieldya Nofandrilla, MA, as the second supervisor who has given
motivation, and help correcting the grammatical structure of the thesis,
5. All lecture in Muhammadiyah University of Surakarta and My Lectures
in Class Communication Science RSBI who cannot be mentioned one
by one for share science and knowledge in my study,
6. Mr. Dr. Agus Ulinuha, S.T, M.T and Mujazin, SPD. MA, who has given
his permission and time to observe in boarding school KH. Mas Manshur,
vii
7. The informants who cannot be mentioned one by one, who help the
researcher conducts the research and my friends in boarding school KH.
Mas Manshur who helps the researcher conducts the research,
8. My beloved parents is My Father Muri and My Mother Karsinah, for
the unconditional love, prayer, support, patience, care, and all the
sacrifices and important for my life,
9. My big family as Ridhoatun Nikmah, Siti Muammah, Nanik
Wahyuningsih, Al Arofiq, Riyanto (totok), Alm. Suparno, Eko
Wahono, Agus Joyo Santoso, and my nephew Aghif, Firdha, Faiq, Fika,
Diva and Ezza for the unconditional love, prayer, support, patience,
care, and all for my life,
10. My friends in communication science RSBI for Anggun, Fautia, Hania,
Bintang, Valentina, Anggitya, Husein, Muhammad Sami, Bemi Alivia,
Burhan, Ferri and Abdillah for togetherness.
11. Finally all of My Friends In Muhammadiyah University of Surakarta, in
my team work in Jawa Pos Group, friends and my teachers in Pati that
cannot be mentioned one by one, who have support for me.
The writer hopes that the research paper will be useful. The writer realizes
that this research paper is far from being perfect. Therefore, would be very
pleasant to accept comments and criticism from the readers to make this research
papers better.
Wassalamualikum warrahmatullahi wabarokatuh.
Surakarta, November 2014
The Writer
viii
CONTENTS
TITLE PAGE .................................................................................................
i
APPROVAL PAGE .......................................................................................
ii
ACCEPTANCE PAGE ..................................................................................
iii
STATEMENT PAGE ....................................................................................
iv
MOTTO PAGE ..............................................................................................
v
DEDICATION PAGE ...................................................................................
vi
ACKNOWLEDGMENT ...............................................................................
vii
CONTENTS....................................................................................................
x
TABLE LIST ..................................................................................................
xiii
ABSTRACT ....................................................................................................
xiv
CHAPTER I INTRODUCTION
A. Background ..........................................................................................
1
B. Problem Statement ..............................................................................
10
C. Objective ..............................................................................................
10
D. Benefits ................................................................................................
11
E. Theoretical Foundation ........................................................................
12
1. Communication ..............................................................................
12
a. Communication Understanding ...............................................
12
b. Communication Levels ............................................................
14
2. Intercultural Communication .........................................................
14
3. Immigrant .......................................................................................
16
a. Relationship of Immigrants with The Native .................................
17
1) Accommodations .....................................................................
17
2) Acculturation ............................................................................
17
3) Assimilation .............................................................................
18
4) Integration ................................................................................
18
4. Ethnic .............................................................................................
19
5. Culture Shock .................................................................................
20
a. Stages In The Culture Shock ....................................................
21
ix
b. Factors Of The Culture Shock .................................................
23
c. Reaction Of The Culture Shock ...............................................
25
F. The Framework ...................................................................................
26
G. Research Method ................................................................................
27
1. Place and Time .............................................................................
27
2. Research Type ..............................................................................
27
3. Data Source ...................................................................................
28
4. Technique of Data Collection .......................................................
29
5. Data Validity ................................................................................
30
6. Technique of Data Analysis .........................................................
30
CHAPTER II DESCRIPTION LOCATION
A. Profile of Universitas Muhammadiyah Surakarta ................................
33
B. Profile of Boarding School Student KH. Mas Manshur ......................
35
1. International Student Organization (ISO .......................................
37
2. Ikatan Mahasiswa Muhammadiyah (IMM) ..................................
37
3. The Profile of Informants ..............................................................
39
CHAPTER III RESULTS OF RESEARCH AND DISCUSSION
A. General Description .............................................................................
45
1. Culture Knowledge ........................................................................
45
a. Culture Of Foreign Student ......................................................
45
b. Knowledge About Indonesia ....................................................
47
2. The Reason Of Choosing UMS’s...................................................
48
a. Self-Determination ...................................................................
48
b. Consideration Of The School...................................................
49
B. The Stages In The Culture Shock ........................................................
53
1. The Optimistic Phase .....................................................................
53
a. Foreign Student from Palestine Country..................................
54
b.
Foreign student from Thailand Country..................................
55
2. The Problem Of Cultural ...............................................................
56
a. Foreign Student from Palestine Country..................................
56
b. Foreign student from Thailand Country...................................
59
x
3. The Recovery Phase .......................................................................
61
a. Foreign Student from Palestine Country..................................
61
b. Foreign Student from Thailand Country ..................................
62
4. The Adjustment Phase ...................................................................
62
a. Foreign Student from Palestine Country..................................
64
b. Foreign Student from Palestine Country..................................
65
C. Inter-Ethnic ..........................................................................................
66
D. Social Support ......................................................................................
68
CHAPTER IV CLOSING
A. Conclusions ..........................................................................................
69
B. Suggestions ..........................................................................................
72
BIBLIOGRAHY
APPENDICES
xi
TABLE LIST
Table 1. The Framework .................................................................................... 26
Table 2. Research Subject .................................................................................. 39
Table 3. Identity subject ..................................................................................... 43
xii
APPENDICES LIST
Table 1. Subject I (A1)
Table 2. Subject II (A2)
Table 3. Subject III (B1)
Table 4. Subject IV (B2)
Table 5. Data Analysis
xiii
ABSTRACT
Indah Noviana, L100102015, CULTURE SHOCK IN INTERCULTURAL
COMMUNICATION (Qualitative Descriptive Study about Culture Shock
for Foreign Students from Palestine and Thailand countries in
Muhammadiyah University of Surakarta), Thesis, Comminication Science
Study Program, Communication and Informatic Faculty, Universitas
Muhammadiyah Surakarta, 2014.
This research aims to describe the communication is obstacles and the
stages of culture shock that faced by the University of Muhammadiyah Surakarta
(UMS’s) students who are from Palestine and Thailand countries. The method
uses qualitative descriptive by using technical data collection with semi-structural
of technique interview and to check the data validity with source triangulation.
Results of research that the students from Palestine and Thailand countries didn’t
know about living in Indonesia especially in UMS’s environment before they come
to Indonesia, after living in Surakarta, they can understand the local culture from
time by time. The obstacles of communication and the stages of the culture shock
in faced by foreign studentsthat are from them self and society. Most of foreign
students could minimize the culture shock by using social support as friends,
family or community, but some foreign students the influence of ethnic differences
and the time in overcoming culture shock. Where as in the implementation of
handling culture shock that can adapt quickly and others take a long time.
Key words: Culture shock, social support and ethnic.
xiv