1. Home
  2. Lainnya

THE INFLUENCE OF SERVICE QUALITY ON PATIENT SATISFACTION AND WORD OF MOUTH (WOM) Study: Inpatients in RSUD Solok - Repositori Universitas Andalas

THE INFLUENCE OF SERVICE QUALITY ON PATIENT SATISFACTION AND
WORD OF MOUTH (WOM)
Study: Inpatients in RSUD Solok

THESIS
Thesis Is Submitted as Partial of The Requirement For an Bachelor Degree In

Management Depatment – Faculty Of Economics

Writer :
IREN SILFIA
0910524022

MANAGEMENT DEPARTMENT
FACULTY OF ECONOMIC
ANDALAS UNIVERSITY
2014

Dokumen yang terkait

Word of Mouth Communication terhadap Keputusan Penggunaan Jasa” (Studi Korelasional Pada Kursus Bahasa Inggris Yayasan Pengembangan Persahabatan Indonesia-Amerika Medan

2 94 116

Patient’s Satisfaction with Modern Techniques in Wound Care at Wound Care Centre Asri Medan in 2013

1 79 71

Peranan Strategi Word of Mouth Marketing dalam Penjualan Batik Motif Sumatera Utara (Studi pada UD. Mitra Cahaya Jl. Letda Sudjono Gg. Al Halim Kiri No. 1 Kecamatan Medan Tembung, Kota Medan)

1 74 132

Pengaruh Word of Mouth Communication Terhadap Keputusan Pembelian di Pasar Tradisional Pajak USU Jamin Ginting Medan

1 52 112

THE ROLE OF CUSTOMER SATISFACTION AND PURCHASING VALUE IN CAUSAL RELATIONSHIP OF SERVICE QUALITY WITH WORD OF MOUTH OF THE ROLE OF CUSTOMER SATISFACTION AND PURCHASING VALUE IN CAUSAL RELATIONSHIP OF SERVICE QUALITY WITH WORD OF MOUTH OF Margo Murah Bar

0 3 13

THE INFLUENCE OF SERVICE QUALITY ON PASSENGER SATISFACTION AND LOYALTY IN AIRASIA AIRLINES The Influence Of Service Quality On Passenger Satisfaction And Loyalty In Airasia Airlines.

0 3 20

THE INFLUENCE OF SERVICE QUALITY ON PATIENT SATISFACTION AND WORD OF MOUTH (WOM) Study: Inpatients in RSUD Solok.

0 0 13

THE INFLUENCE OF SERVICE QUALITY ON PATIENT SATISFACTION AND WORD OF MOUTH (WOM) Study: Inpatients in RSUD Solok - Repositori Universitas Andalas

1 1 1

THE INFLUENCE OF SERVICE QUALITY ON PATIENT SATISFACTION AND WORD OF MOUTH (WOM) Study: Inpatients in RSUD Solok - Repositori Universitas Andalas

0 0 11

INVESTIGATING THE EFFECT OF SERVICE QUALITY AND PERCEIVED VALUE ON SATISFACTION AND WORD OF MOUTH IN INDONESIA - STAIN Kudus Repository

0 1 12