The procedures also emphasise the importance of documenting critical

ANAO Report No.3 2015–16 Regulation of Great Barrier Reef Marine Park Permits and Approvals 111 GBRMPA’s website to encourage the collection of all relevant information relating to non-compliance incidents, including the name of the complainants and source of the allegations. 123 A telephone number is also provided on GBRMPA’s website to enable complainants to contact the FMCU during business hours and out of hours for incidents requiring an urgent response.

7.11 Incidents and investigations related to breaches of permit conditions

have historically represented less than five per cent of all breach incidents and non-compliance investigations recorded by GBRMPA. The CMIS database indicates that there have been 76 reported breaches of GBRMP permit conditions, which have resulted in 59 permit-related non-compliance investigations during the period July 2012 to June 2014. 124

7.12 Nearly half of the permit-related non-compliance incidents recorded in

the CMIS database were initially reported by GBRMPA staff including those from the FMCU and EAP Section or Border Protection Command 125 which had previously been tasked with patrolling areas of the Marine Park by the FMCU. Other sources of permit-related non-compliance incidents were island caretakers, members of the public, other permit holders and current or ex-employees of permit holders Figure 7.2 provides a the breakdown of sources of permit-related non-compliance incidents. 123 GBRMPA’s website allows users to record and lodge incident details, including photographs. Sources of allegations include: members of the public; commercial operators; other Commonwealth or state agencies; audit or review processes; and intelligence and surveillance activity. 124 This data relates to identified incidents and investigations classified as ‘breach of permit’ in CMIS. However, depending on the circumstances, an individual breach may be classified in multiple ways in CMIS—for example, as a breach of permit, unpermitted activity or breach of a plan of management—and its classification may change over time. As a consequence, there may be additional incidents and investigations related to permits that have not been identified in the ANAO’s analysis due to their classification. 125 Border Protection Command reports vessel sightings from its day-to-day border patrol duties, as well as specific surveillance activities tasked by GBRMPA’s FMCU. ANAO Report No.3 2015–16 Regulation of Great Barrier Reef Marine Park Permits and Approvals 112 Figure 7.2: Sources of permit-related non-compliance incidents July 2012 to June 2014 Source: ANAO analysis of GBRMPA information. QPWS: Queensland Parks and Wildlife Service; QBFP: Queensland Boating and Fishing Patrol; DERM: former Queensland Department of Environment and Resource Management now Department of Natural Resources and Mines; MSQ: Maritime Services Queensland. 13 3 6 8 9 37 10 20 30 40 Other Self-reporting by permit holder State Government QPWS, QBFP, DERM, MSQ Other permit holderscurrent or ex-employees of offending permit holder Members of the public Australian Government GBRMPA, FMCU, Border Protection Command Number of Incidents Reported S our c e