Surat Pemberitahuan 5 2010
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JABATANPERDANAMENTERI
BIIANGAN : 51207O
SISTEMPENGURUSAN
KAKITANGANKERAJAAN
GOVERNMENTEMPLOYEEMANAGEMENT SVSTEM(GEMS)
Adalah dengan ini drmaklumkan bahawa untuk membanfu memodenkan fungsi dan
operasi sumber manusia Perkhidmatan Arvam Negara Brunei Darussalam, safu projek
flagship e-Kerajaan dikenali dengan Sistem Pengurusan Kakitangan Kerajaan Secara
Elektronik yang dikenali sebagai Government Ernployee Management System (GEMS)
telahpun dilancarkairsecaraberpenngkatbermula 28 Januari2010.
2.
IlIatlamat GEMS adalah bagi membantu penggunaandan pengurusansumber manusia
perkhidmatanawam secaralebih efektif dan berkesanmelalui penyediaan:
r
data sumbermanusiayang beful, tepat, sahih dan selamat;
r
perhubungan secara interalitil bagi niendapatkrrn maklumat srrrnber
nanusia yang mudah, mesra dan selesadigunakan; cla;l
.
perkongsian data sumber manusia yang ef'ektif dra berkesan di senua
Kementerian dan Jabatan Kerajaan yang mana akan ilapat drakses oieh
semua Kementenan dan Jabatan.
GEMS melibatkan keseluruhan data dan maklumat pengendalian menli:lurul,
3.
Er,itiovee Lfe-cycle bagi warga Perkhidmatan Awsm Negara Brunei Darussalam Cari n;la
berkhidmat sehinggalah ianya bersara. Maklumat lanjru mengenai dcngan GEN4S :.ti,rrah
seperti di LAMPIRAN A.
4.
Jabatan Perkhidmatan Awam adalah diamanahkan sebagai Agensr Utama (.Leca
Age.nelt) yang bertanggungjawab dalam hal-ehwal berkaitan proses-prosesperklddmat:n
GEMS manakala ehwal Operasi Dan Pemeliharaan (olteration ond rrti.iintenance)GE\4S
dikendalikan oleh Unit GEMS dr bawah Bahagian IT dan e-Kerajaan, Jabatan P,;rdaria
lv{errten. Pelkludmatan Helpdc,rk (mcja banru perkhidmatan) drkendalikai oieh Pusat
K;bangsaane-Kerajaan.
Sehubungan dengan itu, dalam rncma,stikanpel;li-iala.ur CFiTIS herjalair de,rgatt
5.
'I'*iap
lanca:"dan efektif seteiah ianya dilancarkan senenuh:ryi nanti, Setiausaha-Setiausaha
Bertindak di
rlarr Ketua-Kehra iabatan adalah dipohtrnkan uutuk menubuhkan.Iarvafank-uasa
melttlruat
Kcn;cntenan dan Jabatan masing-masingyalig arllaia lar-n be.rtaqgtsdrrEawah
persediaandan mengambil langkah-langkahau'ai yair4 .1iperlukan s.:pertiberiicut:
:L
it.' lij
w
k
/R
Memastikan Kementerian dan Jabatan mempunyai infrastruktr:r teknologi
maklumat yang bersesuaian bagi membohhkan penggunaan GEMS dengan
sepenuhnya. Infrastrukfur teknologi maklumat yang drmaksudkan adalah
termasuk EG Bandwidth connectivity dengan Pusat Kebangsaan e-Kerajaan,
mempunyai network infrastructure dalaman dan brlangan komputer yang
mencukupi.
b . Mengenalpasti pegawai yang layak untuk dilantk sebagai Pemunpin Perubahan
(Change Champion), Ejen Perubahan (Change Agent), Rangkaian Pegawai
Latihan Perubahan (Change Network Trainers) dan Ejen Data (Data Agent) bag'
mengambil peranan dalam melaksanakan GEMS. Garispandu dan peranan bagi
lantikan-lantikan berkenaanadalah serrertidieariskan di LAMPIRAN B.
c. Memastikan GEMS disebarluaskan sepenuhnya di agensi masing-masing bagi
memastikan pegawai dan kakitangan cukup bersedia unhrk menerima dan
menggunakan GEMS dengan efisyen dan efektif;
d. Mengenalpasti dan memastikan pegawai-pegawai dan kakitangan yang
mengei,dalikan GEMS (HR Users) menghadiri setiap taklimat dan kursus-kursus
l ang diberikan dari masakesemasa;
e. Memr:s'rkan proses Penentuan Peranan (Rolc tr'Iapping) dalam GEMS selarai
dengar,*rgas dan tanggungjawabpegawai berkenan.
f.
Membuat penyesuaian tugas dengan memasukkan peranan unhrk melaksanakan
GEMS dalam fail meja pegawai berkenaan;
g. Memastlkan maklumat-maklumat dalam rekod perkhidmatan termasuk tetapi
tidak terhad kepada baki cuti, latthan-latihan yang telah dihadiri, pingat-pingat
setiap pegawai dan kakitangan betul, tepat dan dikemaskirri dari masa ke semasa;
'Melapor Kepada' (Reporting To) adalah
h. Memastikan nama-nama pegawai yang
tepat supaya proses aliran keqa (worffiow) seperti sokongan Permohonan Cuti,
Kenarkan PangkatPenilaianPrestasidan sebagainyabeqalan denganlancar.
Setiap kementerian dan Jabatan hendaklah juga memastikan pegawai dan
6.
kakitangannya yang menggunakan GEMS telah menandatangani Sijil Pengakuan Akta
Rahsia Rasmi sebagaimana Surat Keliling Jabatan Perdana Menteri Bilangan 212000
bertarikh 19 Syawal 1420126 Januari 2000 dan juga memastikan setiap pegawai dan
kakitangannya nanti menandatangani perakuan dalam dokumen Dasar Keselamatan Data
GEMS (GEMS Data Security Policy) demi untuk memastikan keselamatan maklumat
dikawa I mengrkut undang-undang.
Muko Surot2
7.
Semua pegawai dan kakitangan perkhidmatan awam, termasuklah SetiausahaSetiausahaTetap, TLmbalan-TimbalanSetiausahaTetap, Ketua-Ketua Jabatan dan warga
Perkhidmatan Awam lainnya, adalah dikehendaki memberikan komitrnen yang tinggi bagi
menjayakan penggunaan GEMS rni. Ianya adalah di selalas dengan titah Kebawah Duli Yang
Maha Mulia Paduka Seri Baginda Sultan Dan Yang Di-Pertuan Negara Brunei Darussalarn
tentang pentingnya pelaksanaan proses-prosesperkhudmatandisampaikan dengan cepat dan
efisien serta salah satu langkah ke alah memodenkan pelkhidmatan awam.
Sekian yang dapat disampaikan untuk perhatian dan tindakan Yang Amat Mulia/
Yang Mulia Pengran/ Yang Dimuliakan PehinlDato/Datin/Tuan{Puan mengenainya.
'&aturga
ed,ryla d&AP eqdy'
Denganhormat,
KA AWANG SA BALIBIN ABAS]
Tetap
Setiausaha
Rujukan
Tarikh
( s )JPM/SP
12010
0 f S V a a b a1n4 3 1
71 Julai2Al0
Muko Surot3
List of GEMS Modules
LAMPIRANA
-LTST OF GEMS MODULES
I.
Organization
Management
No,
GEMS Process
I
BudgetWarrant Tracking
3.
ManageManpower& Auditing
4.
Schemeof Service
5.
Succession
Planning
ManageOrganization
Structure.&
DepartmentCodes
Creating& UpdatingCodes
7.
8.
.
r
o
r
r
.
r
r
o
.
o
DepartmentAdministrator
MinistryAdministrator
SectionAdrninistrator
TreasuryBudgetAdministrator
HRSoecialist
DepartmentAdministrator
SectionAdministrator
TreasuryBudgetAdministrator
HRSpecialist
HRAnalyst
HRSpecialist
DepartmentAdministrator
HRSpecialist
r
(PSD)
HRSpecialist
r
(PSD)
HRSpecialist
HRSpecialist
Employee
ForumAdministrator
Viewer
Contributor
Moderator
Employee
ContentAdministrator
BudgetTracking
2.
6.
GEMS Rotes lnvolved
ManageStaffSurvey
a
a
a
a
9.
ManageForums
10.
PortalContentNews
1 1 . ManageRoomBookings
o
o
r
r
e
r
a
a
2.
Recruitment
Management
No
GEMS Process
1.
PlanRecruiting(ManpowerDetail
Report)
2.
CreateJobRequisition
3.
4.
PostJobRequisition
AttractApplicants
5.
SearchforJobsin SelfService
6.
Applyfor Jobsin SelfService
Employee
HRSpecialist
GEIIS Roles Involved
a
H RM a n a g e r
r
r
r
o
o
Recruiter(PSC)
LineManager
RecruitmentApprovalAuthority{pSC)
Recruiter{PSC)
Recruiter(PSC)
o
Candidate
{public)
Employee
public)
C a n d i d a (t e
Employee
(PSC)
Recruiter
a
o
.
r
Page I
List of GEMS Modules
Receive
& TrackApplications
8.
ScreenApplicants
9.
MatchApplicantto Opening
10. ManageExamination
(Listof Applicants
ManageExamination
1.'J_.
Associated
with JobOpening)
L2.
(forCareerProgression)
Examination
13.
Vetting
Security
t;
Schedulelnterviews
Administrator
TestinB
{PSC)
o
Recruiter(PSC)
a
a
r
.
r
a
15.
Conductlnterviews& SelectFinal
Applicant
16.
Present& ManageOffers
17.
EnterNew HireInformation
o
r
c
r
o
o
18.
JobRequisitions
Close
o
(PSD)
TestingAdministrator
Employee
Recruiter(PSC)
(PSC)
SecurityVettingAdministrators
SecurityVettingDepartments
Recruiter(PSC)
Candidate
Recruiter(PSC)
Recruitmentlnterviewer
Candidate
Recruiter(PSC)
RecruitingApprovalAuthority(PSC)
(PSD)
HRSpecialist
Recruiter{PSC}
Emptolee Data Manqggment
1.
UpdateEmployeeInformation
2.
5taffDirectory
3.
4.
GEMS Roles Involved
GEMS Process
No.
4,
Recruiter(PSC)
Recruiter(PSC)
Recruiter(PSC)
e
r
r
r
a
74.
LAMPIRANA
Honours
r
o
o
r
r
HRSpecialist
DepartmentAdministrator
Employee
HRSpecialist
Emplovee
a
a
LineManager
Ministry
PMO
.
o
HRSpecialist
DepartmentAdministrator
a
DailyPaidDataEntry
Employee Deplo5rment Management
No
GEDTSBoles Involved
GEMS Process
t.
Induction
2.
Promotion
3.
Rejectionof Promotion
4f.
SalaryScale/ SalaryChange
o
r
o
r
r
- EmployeeData(PSD)
HRSpecialist
- EmployeeData(PSD)
HRSpecialist
HRApprovalAuthority(PSC)
RolledOut Department
LineManager
r
r
r
- Employee
Data(PSD)
HRSpecialist
(PSC)
HRApprovalAuthority
M
a
n
a
g
e
r
Line
e
- Compensation
Mgmt
HRSpecialist
(PsD)
Page 2
List of GEMS Modules
5.
.
o
r
SetupWorkforceContract
r
6.
1
.
r
r
.
Rehire/ Changeof Service
Extensionof Service
8.
Transferfor Non-Common
Post
9.
Transferfor CommonPost
L0 GEMSProcess
r
o
r
r
o
r
r
o
r
o
o
1.4. Acting(Temporary
/ Substantive)
15.
5.
Discipline
Mgmt: CriminalOffence,
Absence
Absence
No,
1..
2,
3.
A
RolledOut Dept
LineManager
- EmployeeDeployment
HRSpecialist
(Contract)
(PSC)
HRApprovalAuthority
LineManaRer
- EmployeeData(PSD)
HRSpecialist
HRApprovalAuthority (Transfer)
RolledOut Dept
LineManager
- EmployeeData(PSD)
HRSpecialist
HRApprovalAuthority (Transfer)
RolledOut Dept
LineManager
GEMSRoleslnvolved
- Ernployee
Deployment
HRSpecialist
{PsD}
r
r
HRApprovalAuthority(PSC)
- EmployeeDeployment
HRSpecialist
(PsD,
TrackProbation(Div5)
1 3 . Acting(Leave)
(PSC)
HRApprovalAuthority
L i n eM a n a g e r
- EmployeeDeployment
HRSpecialist
(Contract)
- EmployeeDeployment
HRSpecialist
(Contract)
(PSC)
HRApprovalAuthority
r
L T TrackProbation(Div1 to 4)
72
LAMPIRANA
o
r
LineManager
L i n eM a n a g e r
.
- Employee
Deployment
HRSpecialist
(PsD)
r
o
.
HRApprovalAuthority(PSC)
LineManager
- EmployeeDeployment
HRSpecialist
(PsDl
Managernent
GEDTSFrocess
ManagingAbsenceInfo
AbsenceReporting
AdjustBalance
/ GEMSFreeze
RecordAbsences
5.
Requestand ApproveLeave
6.
Time Tracking
GEMS Roles Involved
a
HRAdministrator
HRSpecialist
e
e
HumanResource
Specialist
Specialist
HumanResource
a
HumanResource
Specialist
LineManager
a
o
a
L i n eM a n a g e r
Employee
.
DepartmentAdministrator
a
Page 3
List of GEMS Modules
.
.
.
6.
Employee
L i n eM a n a g e r
Specialist
HumanResource
Benefits Management
GEMS Roles Invotved
GEMS Proeess
(Housing,
ClaimsConfiguration
1.. Uniform)
2.
3.
4.
r
r
(PSD)
HousingSpecialist
Officer (PSD)
UniformProcessing
SetupClaims
o
BenefitsAdministrator
Group
SetupEligibility
e
BenefitsAdministrator
a
Employee
LineManager
BenefitsAdministrator
Employee
BenefitsClerk
LoanBenefitsAdministrator
Employee
LoanBenefitsClerk
(PSD)
HRSpecialist
View& Applyfor Claim
a
Process
Claims(FixedAllowances,
5.
6.
Education
Allowance)
Process
Claims(Loan)
& Gratuity)
Process
Claims(Pension
o
o
r
e
r
r
r
.
.
a
8.
Process
Claims(RunningMileage)
o
a
a
9.
10.
7L.
72.
7,
LAMPIRANA
Process
Claims(UtilitiesClaim)
Process
Claims(Uniform)
Process
Claims(TambangHaji)
Process
Claims(HousingRental)
Employee l)evelopment
No
L.
o
o
r
o
r
r
r
r
r
.
r
r
Employee
LineManager
Officer
TambangHajiApproving
Employee
BenefitsClerk
BenefitsAdministrator
.
o
Employee
Specialist
Housing
llanagement
GEMS Rotes Involved
GEMSProcess
SetupELM
Employee
LineManager
BenefitsAdministrator
Employee
LineManager
BenefitsClerk
CompensationAdministrator
Employee
L i n eM a n a g e r
Clerk
Compensation
Officer
Processing
Uniform
UniformApprovingOfficer
o
LearningAdministrator
Page 4
List of GEMS Modules
LAMPIRANA
DefineLearning
and Design
Courses
2.
3.
4.
5.
Catalogue
o
LearningAdministrator
ldentifyLearningObjectives
.
LearningAdministrator
ManageLearningContent
o
ContentDeveloper
Learning
Participate
in Learning
Activities
o
Learner
PlanDevelopment
and UpdateCareer
6.
Plans
r
LineManager
-
Request
Learner
&
Enrolment
Registration
r
o
e
.
LearningEnrolmentAdministrator
ApprovalAuthority
Learning
LineManager
Employee
Receive,
approveor declinerequest
r
LearningAdministrator
completions
r
LearningEnrolmentAdministrator
TrackLearningCompletionResults
r
LearningEnrolmentAdministrator
8.
ManageLearnerenrolmentand
cl
10.
E.
Pertormance Management
No,
t.
2.
9.
Performa
nce M anagementSetup
EvaluatingEmployeePerformance
a
ePerformanceHRAdministrator(PSD)
Setup (PSD)
ePerformance
r
.
r
Employee
Manager
ePerformance
HRAdministrator(PSD)
ePerformance
a
Compensation Management
No,
1.
2.
IO.
GEMS Roles lnvolved
GEMS Process
GEMS Roles Involved
GEIIS Process
Process
StepIncrease
c
(PSD)
CompensationAdministrator
Plans
Create& UpdateCompensation
r
(PSD)
Analyst
Compensation
Ernployce Termination
No,
GEMS Rotes Invotved
GEMS Process
r
1.
2.
EarlyRetirement
.
o
MandatoryRetirement
o
* Termination
&
HRSpecialist
(PSD)
Retirement
HRApprovalAuthority
LineManager
- Termination&
HRSpecialist
Retirement(PSD)
Page 5
List of GEMS Modules
Resignation
Shortening
of Contract
EndofContract
.
- Termination
&
HRSpecialist
(PSD)
Retirement
r
L i n eM a n a g e r
.
- Termination
&
HRSpecialist
(PSD)
Retirement
LineManager
- Termination
&
HRSpecialist
(PSD)
Retirement
o
o
r
- Termination
&
HRSpecialist
(PSD)
Retirement
r
o
LineManager
- Termination
&
HRSpecialist
(PSD)
Retirement
LineManager(manual)
ApprovalAuthority
HumanResource
(manual)
- Termination&
HRSpecialist
Retirement(PSD)
r
o
DailyPaid{Recurrent
Budget)
LAMPIRANA
r
o
LineManager
Note: Unlessspecified(PSD,PSC),the GEMSroles involvedare done by the Ministry /
Department/ agencyconcerned.
Page 6
LAMPIRANB
Terms of Referenceof the Change Ghampions
ChangeChampions
havea criticalroleto playin the GEMSProject:
Theyare thereso sponsor
the work of their ministryor department's
ChangeNetworkAgents.Throughthe Change
Champion
sponsorship's,
work
ChangeNetworkAgentswill be enabledin theircommunications
to sendcriticalmessages
to targetaudiences
TheTerrnsof Reference
aboutthe GEMSProject.
for ChangeChampions
as suchareas follows:
1. Act as a key Sponsorfor their ministryor department's
ChangeNetworkAgents,
enablingtheagentsto carryout communication
relatedto the GEMSProject.
activities
2. Createa conduciveenvironment
for the ChangeNetworkto deliverkey messagesto
their ministryand departmentby providinglogisticalsupportsuch as room bookings,
communication materials distributions (posters, pamphlets, leaflets) when
communication
activities
arecarriedout in theirministryor department.
3. Liaise with Change NetworkCoordinatoron change related matters,and share
information
on GEMSusageandadoptionin theirrespective
The
ministryor department.
information
couldinclude:GEMSenablementpolicyissuesand concerns,difficulties
in
adoptingGEMS,infrastructure
and peoplerelatedmattersrelatedto GEMS.
4. Communicate
to their ministryor department's
staff key changemessagesrelatedto
policyand strategicbroughtaboutby GEMS.
5. Attendcheckpointmeetingsthat may be calledby the ChangeNetworkCoordinator
to
ensureGEMSrollout is runningsmoothlyin theirrespective
ministry.
6. Share information
with the GEMSChangeManagement
ProjectTeam on GEMS Roll
Out in theirministryor department
as partof the GEMSCommunications
Campaign.
Terms of Referenceof the ChangeAgents
ChangeAgentshavea criticalroleto playin the GEMSProject:
Theyare thereto promoteadoptionof GEMSwithintheirdepartment
and stronglysupportthe
changeeffort.They are nominated
to performcommunication
relatedactivitieswithintheir
department,
suchas consolidation
and distribution
materialsto target
of changemanagement
audiences
aboutGEMSproject,andorganizebriefingeventsfor theirstaffand GEMSusersin
theirrespective
departments.
The ChangeAgentrolefor GEMSis assignedto 2 personnel
departments
fromthe respective
in the Government
of BruneiDarussalam.
for ChangeAgentsare as
The Termsof Reference
follows:
1. Build awarenessabout GEMS in their departmentby disseminating
the Change
Management's
Communication
Materialssuch as GEMS Posters,GEMS Awareness
Pamphlets,
GEMSConnect(GEMSNewsletters)
and GEMSlnformation/Announcement
Emails.
2. Carryout communication
activities
relatedto the GEMSProjectin theirdepartment.
3. Arrange venues,time and facilitiesfor communication
activitieslike GEMS rnass
briefingsandroadshows.
4. Communicate
to their department's
staff key changemessagesrelatedto policyand
strategicbroughtaboutby GEMS.
5. Performcrucialchangeactivities
massbriefingand roadshows.
suchas RoleMapping,
6. Make announcements
to department's
staffof upcomingGEMSeventsby conducting
briefingor meetingor by sendingemail.
7. Monitoringand ensuringall GEMS relatedactivitiesand processesare carriedout
efficiently
andeffectively
in theirrespective
department.
8. Liaise with Change NetworkCoordinatoron change relatedmatters,and share
informationon GEMS usage and adoptionin their respectivedepartment.The
in
information
policyissuesandconcerns,
difficulties
couldinclude:GEMSenablement
adoptingGEMS,infrastructure
andpeoplerelaledmattersrelatedto GEMS.
to
9. Attendcheckpoint
meetingsthat may be calledby the ChangeNetworkCoordinator
ensureGEMSrollout is runningsmoothly
department.
in theirrespective
10.Shareinformation
ProjectTeamon GEMSRoll
with the GEMSChangeManagement
Outin theirdepartment
Campaign.
as partof the GEMSCommunications
ChangeAgents Competencyand AttributeRequirements
CivilServantswho havebeenearmarked
to join the ChangeAgentsmusthavethe appropriate
in helpingpeoplein
and attributes
competencies
so thattheycansupportChangeManagement
of GEMSand enabled
to be awareof GEMS,alignedto the new processes
theirdepartments
areas follows:
throughGEMS.TheseCompetency
andAttributes
requirements
.
Goodcommunication
andinterpersonal
skills.
.
Adaptseasilyto the changesthatwilltakeplaceonceGEMSis implemented.
r
othersto be excited
To be supportive
of the GEMSProjectand be ableto influence
and committed
aboutGEMS.
.
To be proactiveand focuson gettingthe desiredoutcomesand how bestto achieve
them.
.
anduseGEMS.
lT proficiency
is an advantage
to be ableto understand
.
Familiarwith basicwindowsbasedprogramssuch as MicrosoftOfficeand Internet
Explorer.
Terms of Referenceof the Trainers Network
of GEMSin the
implementation
TheTrainersNetworkhasa criticalroleto playin the successful
BruneiCivilService.GEMSroll out will requirethe skillingup of civilservantsso that they
in GEMS.
becomewellversedin usingthefunctionalities
and selectionof trainersfor the TrainersNetwork,the following
To managethe recruitment
for
The Termsof Reference
Termsof Reference
has beenprepared
for the TrainersNetwork.
the Trainersin theTrainersNetworkis to:
all Train
and completing
1. Developa highlevelof proficiency
in usingGEMSby attending
of TrainersNetwork.
for all members
the TrainersWorkshop
scheduled
2. Coordinatetogether with their department'sChange Network Agents for HR
Administrators
whoare scheduled
to undergoGEMSTrainingandensureadministrative
enrollment
of the staffintothe variousGEMScourses.
for civilservantsthathavebeenidentified
andworkshops
3. Conducttrainingprogrammes
in the GEMSrolemappingexercise.
mattersrelatedto
on all administrative
4, Liaisewith the TrainersNetworkCoordinator
GEMStraining.
ProjectTeamto ensurethe Training
5. Workcloselywiththe GEMSChangeManagement
to run all training
venueand environment
is fully equippedand readyfor deployment
courses.
6. ldentifyany issuesand concernsrelatedto all GEMSTrainingand channelfeedback
backto the TrainersNetworkCoordinator.
for the GEMS
Secretariat
7. To attendupdatebriefingsat the PublicServiceDepartment,
relatedto GEMS,
Projectat regularintervalsto remaininformedon all developments
Trainingrelatedmatters.
especially
L Act as front line supportand local GEMS SubjectMatterExperts(SMEs)for the
Trainer'srespectiveministryor departments,ensuringany staff who encounter
difficulties
in usingthe systemduringGo Livehavea localpointof resolution.
9. To attendGEMSTrainersrefresher
clinicswhichmaybe organizedby the PMOProtect
Teamfromtimeto time.
10.To run GEMSrefresher
clinicson a periodicbasisto ensureanysystemchangescan be
communicated
andcoachedto the usersin theirdepartment.
of their
11.To run GEMS coachingsessionsand workshopsfor seniormanagement
by theirmanagement.
respective
ministryanddepartment
as andwhenrequested
and distributed
12.Ensurethat all trainingmaterials
suchas slidesare properlymaintained
to the participants.
The TrainersNetworkshould also communicateany required
for action.
amendments
to the contentto the TrainersNetworkCoordinator
TrainersNetworkCompetencyand AttributeRequirements
Civil Servantswho have been earmarkedto join the TrainersNetworkmust have the
in a
appropriatecompetencies
and attributes
so thattheycan deliverthe trainingprogrammes
are as follows:
requirements
valueaddingcapacity.
andAttributes
TheseCompetency
.
skills.
Goodcommunication
andinterpersonal
.
Adaptseasilyto the changesthatwilltakeplaceonceGEMSis implemented.
.
To be supportive
of the GEMSProjectand be ableto influenceothersto be excited
and committed
aboutGEMS.
.
To be proactiveand focuson gettingthe desiredoutcomesand how bestto achieve
them.
.
lT proficiency
is an advantageto be able to understandand use GEMS.
.
Familiarwith basic windowsbased programssuch as MicrosoftOfficeand Internet
Explorer.
r
Mustbe sufficiently
lT proficientto be able to understandand use GEMS.
.
Previousexperiencein trainingand developmentwould be an advantage.
I
Familiarwith basicwindowsbased programssuch as MicrosoftOfficeand lnternet
Explorer.
.
Able to influenceothersto be excitedand committedabout GEMS.
.
Focuson gettingthe desiredoutcomesand how best to achievethem.
Terms of Referenceof the DataAgents
The DataNetworkhas a criticalroleto playin the successful
the
dataconversion
and ultimately
implementation
of GEMSin the BruneiCivilService.GEMSroll out will requirecleanand
relevantdatato ensurethe R2 modulesarepopulated
withthe datasuccessfully.
To managethe recruitment
andselection
has
of DataAgents,the following
Termsof Reference
beenprepared.
TheTermsof Reference
for the DataAgentsare:
1. To act as a representative
to the departmentand liaisewith GEMSData Conversion
team(Government
and BAG)on all mattersrelatedto dataconversion.
2. To coordinate
with theirdepartment's
the
to extracUcompile
dataownersladministrators
requireddataand populateit intoan agreedmanner(usuallyexceltemplates
for manual
or flatfilesfor computerized
systems)
3. To identify,analyzeand verifythe relevantdatawithinthe department
and providethem
to GEMSDataConversion
(Government
and BAG)team.
4. To identifyany data relatedissuesand concernsand channelfeedbackback to the
GEMSConversion
Team(BAG/Government).
5. To providethe relevantdata to GEMSData Conversion
team in a timelyand secure
manner.
6. To workcloselywiththe GEMSConversion
Team(Government
and BAG)to ensurethe
data to be convertedis relevantand correct.
7. To be involvedin the data conversion
stages
deploymentactivities(MockConversion
pre-loadand
and Cutover)by performing
validation,
datavalidation
activities(extraction
post-load).
8. To providesupportby ensuringall the postgo-livedataissuesrelatedto theirrespective
departments
are highlighted
to GEMSConversion
Team
PEMBAHAGIAN:
Yang Amat Mulia/YangB erhormat/YangDiMuliakan/YangMulia,
Setiausaha-Seliausaha
Sulit danLaila Rahsia,PejabatGrandChamberlain,
Setiausaha-setiausaha
TetapdanKetua-KetuaJabatan;
SetiausahaSulit dan Laila Rahsia
Setiausaha
Sulit danLaila RahsiaKebawahDuli Yans MahaMulia PadukaSeri
BagindaSultandanYang Di-Pertuan;
Setiausaha
Sulit danLaila RahsiakepadaDuli Yang TeramatMulia PadukaSeri
PengiranMuda MahkotaPengiranMuda Haji Al-MuhtadeeBillah;
Setiausaha
Sulit danLaila RahsiaKepadaDuli Yang TeramatMulia PadukaSeri
PengiranPerdanawazir sahibul Himmah wal-waqar PengiranMuda Mohamed
Bolkiah;
Setiausaha
Sulit danLaila RahsiakepadaDuli Yang TeramatMulia PadukaSeri
PengiranBendaharaSeri MaharajaPemraisuara
PengiranMuda Haji Sufri Bolkiah;
PejabatG'and Chamberlain;
Setiausaha-Setiausaha
Tetap
Setiausaha
TetapKementerianPertahanan;
Setiausaha
TetapKementerianKewangan;
Setiausaha
TetapKementerianHal Ehwal Luar NegeridanPerdagangan;
Setiausaha
Tetap(Pengajian Tinggi) Kementerianpendidikan;
Setiausaha
Tetap(PendidikanTeras)Kementerianpendidikan;
SetiausahaTetapKementerianHal Ehwal Ugama;
s etiausahaTetapKementerianPerindustriandan sumber-sumberutama;
Setiausaha
TetapKementerianperhubungan;
SetiausahaTetapKementerianHal Ehwal DalamNegeri;
SetiausahaTetapKementerianKesihatan;
SetiausahaTetap(Pentadbirandan Kewangan),KementerianPembangunan;
setiausahaTetap(Teknikal danProfessional),KementerianPembangunan;
SetiausahaTetapKementerianKebudayaanBelia dan Sukan;
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JabatanPerdanaMenteri
Yang Di-PerfuaAdat IstiadatNegara;
PeguamNegara;
JuruauditAgung,
PesuruhjayaPolis DiRaja Brunei;
JurutulisMajlis-Majlis Mesyuarat;
Ketua PengarahPerkhidmatanAwam;
PengarahKeselamatanDalamNegeri;
PengarahPerancangan
danKemajuanEkonomi;
PengarahBiro MencegahRasuah;
PengarahBiro KawalanNarkotik;
PengarahPerkhidmatanElektrik;
PengarahUnit Petroleum;
PengarahRadio TelevisyenBrunei;
SetiausahaSuruhanjaya PerkhidmatanAwam;
PengarahPentadbiranJabatanMufti Kerajaan;
PengarahPerkhidmatanPengurusan;
PengarahPercetakanKerajaan;
PengarahPenerangan;
PengarahJabatanKehakimanNegara;
PengarahInstitut PerkhidmatanAwam; '
PengarahPusatKebangsaan
E-Kerajaan;
KementerianPertahanan
PemerintahAngkatanBersenjataDiRaja Brunei;
PengarahPentadbirandanTenagaManusia;
PengarahKewangandanPerbekalan;
PengarahJabatanarah
DasarPertahanan;
JabatanarahPembangunandan Perkfridmatan Ke{ a;
KementerianKewangan
PengarahUrusanAgensiPelaburanBrunei;
Jurukira Agung;
PengawalKastamdan EksaisDiRaja;
PengarahTabungAmanahPeke{a;
PengarahTeknologi Maklumatdan StorNegara;
PengarahUrusanPerbadanan
TabungAmanahIslam Brunei;
h
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bffid
KementerianHal Ehwal Luar NegeriDan Perdagangan
PengarahPentadbiran;
PengarahProtokoldan Hal Ehwal Konsular;
Pengarah
ASEAN;
PengarahPerrubuhan-Perfubuhan
Antarabangsa;
PengarahEkonomi BerbagaiHala;
Pengarah
Politik I;
Pengarah
Politik II;
PengarahPerancangan
Dasar;
PengarahPenyelidikan;
Kementerian Pendidikan
KetuaPengarahPendidikan;
PengarahPerancangan
dan Pengurusan
Estet;
PengarahPentadbirandan Perkhidmatan-Perkhidmatan;
PengarahSekolah-Sekolah;
PengarahPerkembanganKurikulum;
FengarahKo-Kurikulum;
PengarahKenaziranSekolah-Sekolah;
PengarahPeperiksaan;
PengarahTeknologi Maklumat dan Komunikasi;
Pendaftar,Universiti Brunei Darussalam,
.
PengarahPerancangan,
Penyelidikandan Perkembangan;
PengarahPendidikanTeknik;
PengarahInstitut Teknologi Brunei;
KementerianHal Ehwal Ugama
PengarahPentadbiran;
PengarahUrusanHaji;
PengarahHal Ehwal Syariah;
PengarahPusatDa'wahIslamiah;
PengarahHal Ehwal Masjid;
PengarahPengajian Islam;
KementerianPerindustrian dan Sumber-sumberUtama
PengarahPertanian;
PengarahPerikanan;
PengarahPerhutanan;
PengarahBadanKemajuanIndustri Brunei (BINA);
Kementerian Perhubungan
PengarahLaut;
PengalahPelabuhan-P
elabuhan;
PengarahPenerbangan
Awam;
PengarahPengangkutanDamt;
KetuaPosAgung;
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KementerianIIal Ehwal Dalam Negeri
PegawaiDaerahBruneidanMuara;
PegawaiDaerahBelait;
PegawaiDaerahTutong;
PegawaiDaerahTemburong;
PengarahLnigeresendanPendaftaranKebangsaan;
PesuruhjayaBuruh;
PengarahPenjara;
PengerusiLembagaBandaran,BandarSeriBegawan;
PengerusiLembagaBandaran,Kuala Belait/Seria;
PengerusiLembagaBandaran,Tutong;
PengarahPerkhidmatanBombadan Penyelamat;
KementerianKesihatan
Ketua PengarahPerkhidmatan
Perubatan;
Ketua PengarahPerkhidmatan
Kesihatan;
KementerianPembangunan
Ketua PengarahKerja Raya;
PesuruhjayaTanah;
Juruukur Agung;
r
PengarahKemajuanPerumahan;
PesuruhjayaPerancang
Bandardan Desa;
PengarahAlam Sekitar,TamandariRekreasi;
KementerianKebudayaanBelia dan Sukan
PengarahDewanBahasadanPustaka;
PengarahBelia dan Sukan;
PengarahMuzium-Muzium;
PengetuaPusatSejarah;
PengarahPembangunan
Masyarakat;
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-quryr--SURATPEMBERITAHUAN
JABATANPERDANAMENTERI
BIIANGAN : 51207O
SISTEMPENGURUSAN
KAKITANGANKERAJAAN
GOVERNMENTEMPLOYEEMANAGEMENT SVSTEM(GEMS)
Adalah dengan ini drmaklumkan bahawa untuk membanfu memodenkan fungsi dan
operasi sumber manusia Perkhidmatan Arvam Negara Brunei Darussalam, safu projek
flagship e-Kerajaan dikenali dengan Sistem Pengurusan Kakitangan Kerajaan Secara
Elektronik yang dikenali sebagai Government Ernployee Management System (GEMS)
telahpun dilancarkairsecaraberpenngkatbermula 28 Januari2010.
2.
IlIatlamat GEMS adalah bagi membantu penggunaandan pengurusansumber manusia
perkhidmatanawam secaralebih efektif dan berkesanmelalui penyediaan:
r
data sumbermanusiayang beful, tepat, sahih dan selamat;
r
perhubungan secara interalitil bagi niendapatkrrn maklumat srrrnber
nanusia yang mudah, mesra dan selesadigunakan; cla;l
.
perkongsian data sumber manusia yang ef'ektif dra berkesan di senua
Kementerian dan Jabatan Kerajaan yang mana akan ilapat drakses oieh
semua Kementenan dan Jabatan.
GEMS melibatkan keseluruhan data dan maklumat pengendalian menli:lurul,
3.
Er,itiovee Lfe-cycle bagi warga Perkhidmatan Awsm Negara Brunei Darussalam Cari n;la
berkhidmat sehinggalah ianya bersara. Maklumat lanjru mengenai dcngan GEN4S :.ti,rrah
seperti di LAMPIRAN A.
4.
Jabatan Perkhidmatan Awam adalah diamanahkan sebagai Agensr Utama (.Leca
Age.nelt) yang bertanggungjawab dalam hal-ehwal berkaitan proses-prosesperklddmat:n
GEMS manakala ehwal Operasi Dan Pemeliharaan (olteration ond rrti.iintenance)GE\4S
dikendalikan oleh Unit GEMS dr bawah Bahagian IT dan e-Kerajaan, Jabatan P,;rdaria
lv{errten. Pelkludmatan Helpdc,rk (mcja banru perkhidmatan) drkendalikai oieh Pusat
K;bangsaane-Kerajaan.
Sehubungan dengan itu, dalam rncma,stikanpel;li-iala.ur CFiTIS herjalair de,rgatt
5.
'I'*iap
lanca:"dan efektif seteiah ianya dilancarkan senenuh:ryi nanti, Setiausaha-Setiausaha
Bertindak di
rlarr Ketua-Kehra iabatan adalah dipohtrnkan uutuk menubuhkan.Iarvafank-uasa
melttlruat
Kcn;cntenan dan Jabatan masing-masingyalig arllaia lar-n be.rtaqgtsdrrEawah
persediaandan mengambil langkah-langkahau'ai yair4 .1iperlukan s.:pertiberiicut:
:L
it.' lij
w
k
/R
Memastikan Kementerian dan Jabatan mempunyai infrastruktr:r teknologi
maklumat yang bersesuaian bagi membohhkan penggunaan GEMS dengan
sepenuhnya. Infrastrukfur teknologi maklumat yang drmaksudkan adalah
termasuk EG Bandwidth connectivity dengan Pusat Kebangsaan e-Kerajaan,
mempunyai network infrastructure dalaman dan brlangan komputer yang
mencukupi.
b . Mengenalpasti pegawai yang layak untuk dilantk sebagai Pemunpin Perubahan
(Change Champion), Ejen Perubahan (Change Agent), Rangkaian Pegawai
Latihan Perubahan (Change Network Trainers) dan Ejen Data (Data Agent) bag'
mengambil peranan dalam melaksanakan GEMS. Garispandu dan peranan bagi
lantikan-lantikan berkenaanadalah serrertidieariskan di LAMPIRAN B.
c. Memastikan GEMS disebarluaskan sepenuhnya di agensi masing-masing bagi
memastikan pegawai dan kakitangan cukup bersedia unhrk menerima dan
menggunakan GEMS dengan efisyen dan efektif;
d. Mengenalpasti dan memastikan pegawai-pegawai dan kakitangan yang
mengei,dalikan GEMS (HR Users) menghadiri setiap taklimat dan kursus-kursus
l ang diberikan dari masakesemasa;
e. Memr:s'rkan proses Penentuan Peranan (Rolc tr'Iapping) dalam GEMS selarai
dengar,*rgas dan tanggungjawabpegawai berkenan.
f.
Membuat penyesuaian tugas dengan memasukkan peranan unhrk melaksanakan
GEMS dalam fail meja pegawai berkenaan;
g. Memastlkan maklumat-maklumat dalam rekod perkhidmatan termasuk tetapi
tidak terhad kepada baki cuti, latthan-latihan yang telah dihadiri, pingat-pingat
setiap pegawai dan kakitangan betul, tepat dan dikemaskirri dari masa ke semasa;
'Melapor Kepada' (Reporting To) adalah
h. Memastikan nama-nama pegawai yang
tepat supaya proses aliran keqa (worffiow) seperti sokongan Permohonan Cuti,
Kenarkan PangkatPenilaianPrestasidan sebagainyabeqalan denganlancar.
Setiap kementerian dan Jabatan hendaklah juga memastikan pegawai dan
6.
kakitangannya yang menggunakan GEMS telah menandatangani Sijil Pengakuan Akta
Rahsia Rasmi sebagaimana Surat Keliling Jabatan Perdana Menteri Bilangan 212000
bertarikh 19 Syawal 1420126 Januari 2000 dan juga memastikan setiap pegawai dan
kakitangannya nanti menandatangani perakuan dalam dokumen Dasar Keselamatan Data
GEMS (GEMS Data Security Policy) demi untuk memastikan keselamatan maklumat
dikawa I mengrkut undang-undang.
Muko Surot2
7.
Semua pegawai dan kakitangan perkhidmatan awam, termasuklah SetiausahaSetiausahaTetap, TLmbalan-TimbalanSetiausahaTetap, Ketua-Ketua Jabatan dan warga
Perkhidmatan Awam lainnya, adalah dikehendaki memberikan komitrnen yang tinggi bagi
menjayakan penggunaan GEMS rni. Ianya adalah di selalas dengan titah Kebawah Duli Yang
Maha Mulia Paduka Seri Baginda Sultan Dan Yang Di-Pertuan Negara Brunei Darussalarn
tentang pentingnya pelaksanaan proses-prosesperkhudmatandisampaikan dengan cepat dan
efisien serta salah satu langkah ke alah memodenkan pelkhidmatan awam.
Sekian yang dapat disampaikan untuk perhatian dan tindakan Yang Amat Mulia/
Yang Mulia Pengran/ Yang Dimuliakan PehinlDato/Datin/Tuan{Puan mengenainya.
'&aturga
ed,ryla d&AP eqdy'
Denganhormat,
KA AWANG SA BALIBIN ABAS]
Tetap
Setiausaha
Rujukan
Tarikh
( s )JPM/SP
12010
0 f S V a a b a1n4 3 1
71 Julai2Al0
Muko Surot3
List of GEMS Modules
LAMPIRANA
-LTST OF GEMS MODULES
I.
Organization
Management
No,
GEMS Process
I
BudgetWarrant Tracking
3.
ManageManpower& Auditing
4.
Schemeof Service
5.
Succession
Planning
ManageOrganization
Structure.&
DepartmentCodes
Creating& UpdatingCodes
7.
8.
.
r
o
r
r
.
r
r
o
.
o
DepartmentAdministrator
MinistryAdministrator
SectionAdrninistrator
TreasuryBudgetAdministrator
HRSoecialist
DepartmentAdministrator
SectionAdministrator
TreasuryBudgetAdministrator
HRSpecialist
HRAnalyst
HRSpecialist
DepartmentAdministrator
HRSpecialist
r
(PSD)
HRSpecialist
r
(PSD)
HRSpecialist
HRSpecialist
Employee
ForumAdministrator
Viewer
Contributor
Moderator
Employee
ContentAdministrator
BudgetTracking
2.
6.
GEMS Rotes lnvolved
ManageStaffSurvey
a
a
a
a
9.
ManageForums
10.
PortalContentNews
1 1 . ManageRoomBookings
o
o
r
r
e
r
a
a
2.
Recruitment
Management
No
GEMS Process
1.
PlanRecruiting(ManpowerDetail
Report)
2.
CreateJobRequisition
3.
4.
PostJobRequisition
AttractApplicants
5.
SearchforJobsin SelfService
6.
Applyfor Jobsin SelfService
Employee
HRSpecialist
GEIIS Roles Involved
a
H RM a n a g e r
r
r
r
o
o
Recruiter(PSC)
LineManager
RecruitmentApprovalAuthority{pSC)
Recruiter{PSC)
Recruiter(PSC)
o
Candidate
{public)
Employee
public)
C a n d i d a (t e
Employee
(PSC)
Recruiter
a
o
.
r
Page I
List of GEMS Modules
Receive
& TrackApplications
8.
ScreenApplicants
9.
MatchApplicantto Opening
10. ManageExamination
(Listof Applicants
ManageExamination
1.'J_.
Associated
with JobOpening)
L2.
(forCareerProgression)
Examination
13.
Vetting
Security
t;
Schedulelnterviews
Administrator
TestinB
{PSC)
o
Recruiter(PSC)
a
a
r
.
r
a
15.
Conductlnterviews& SelectFinal
Applicant
16.
Present& ManageOffers
17.
EnterNew HireInformation
o
r
c
r
o
o
18.
JobRequisitions
Close
o
(PSD)
TestingAdministrator
Employee
Recruiter(PSC)
(PSC)
SecurityVettingAdministrators
SecurityVettingDepartments
Recruiter(PSC)
Candidate
Recruiter(PSC)
Recruitmentlnterviewer
Candidate
Recruiter(PSC)
RecruitingApprovalAuthority(PSC)
(PSD)
HRSpecialist
Recruiter{PSC}
Emptolee Data Manqggment
1.
UpdateEmployeeInformation
2.
5taffDirectory
3.
4.
GEMS Roles Involved
GEMS Process
No.
4,
Recruiter(PSC)
Recruiter(PSC)
Recruiter(PSC)
e
r
r
r
a
74.
LAMPIRANA
Honours
r
o
o
r
r
HRSpecialist
DepartmentAdministrator
Employee
HRSpecialist
Emplovee
a
a
LineManager
Ministry
PMO
.
o
HRSpecialist
DepartmentAdministrator
a
DailyPaidDataEntry
Employee Deplo5rment Management
No
GEDTSBoles Involved
GEMS Process
t.
Induction
2.
Promotion
3.
Rejectionof Promotion
4f.
SalaryScale/ SalaryChange
o
r
o
r
r
- EmployeeData(PSD)
HRSpecialist
- EmployeeData(PSD)
HRSpecialist
HRApprovalAuthority(PSC)
RolledOut Department
LineManager
r
r
r
- Employee
Data(PSD)
HRSpecialist
(PSC)
HRApprovalAuthority
M
a
n
a
g
e
r
Line
e
- Compensation
Mgmt
HRSpecialist
(PsD)
Page 2
List of GEMS Modules
5.
.
o
r
SetupWorkforceContract
r
6.
1
.
r
r
.
Rehire/ Changeof Service
Extensionof Service
8.
Transferfor Non-Common
Post
9.
Transferfor CommonPost
L0 GEMSProcess
r
o
r
r
o
r
r
o
r
o
o
1.4. Acting(Temporary
/ Substantive)
15.
5.
Discipline
Mgmt: CriminalOffence,
Absence
Absence
No,
1..
2,
3.
A
RolledOut Dept
LineManager
- EmployeeDeployment
HRSpecialist
(Contract)
(PSC)
HRApprovalAuthority
LineManaRer
- EmployeeData(PSD)
HRSpecialist
HRApprovalAuthority (Transfer)
RolledOut Dept
LineManager
- EmployeeData(PSD)
HRSpecialist
HRApprovalAuthority (Transfer)
RolledOut Dept
LineManager
GEMSRoleslnvolved
- Ernployee
Deployment
HRSpecialist
{PsD}
r
r
HRApprovalAuthority(PSC)
- EmployeeDeployment
HRSpecialist
(PsD,
TrackProbation(Div5)
1 3 . Acting(Leave)
(PSC)
HRApprovalAuthority
L i n eM a n a g e r
- EmployeeDeployment
HRSpecialist
(Contract)
- EmployeeDeployment
HRSpecialist
(Contract)
(PSC)
HRApprovalAuthority
r
L T TrackProbation(Div1 to 4)
72
LAMPIRANA
o
r
LineManager
L i n eM a n a g e r
.
- Employee
Deployment
HRSpecialist
(PsD)
r
o
.
HRApprovalAuthority(PSC)
LineManager
- EmployeeDeployment
HRSpecialist
(PsDl
Managernent
GEDTSFrocess
ManagingAbsenceInfo
AbsenceReporting
AdjustBalance
/ GEMSFreeze
RecordAbsences
5.
Requestand ApproveLeave
6.
Time Tracking
GEMS Roles Involved
a
HRAdministrator
HRSpecialist
e
e
HumanResource
Specialist
Specialist
HumanResource
a
HumanResource
Specialist
LineManager
a
o
a
L i n eM a n a g e r
Employee
.
DepartmentAdministrator
a
Page 3
List of GEMS Modules
.
.
.
6.
Employee
L i n eM a n a g e r
Specialist
HumanResource
Benefits Management
GEMS Roles Invotved
GEMS Proeess
(Housing,
ClaimsConfiguration
1.. Uniform)
2.
3.
4.
r
r
(PSD)
HousingSpecialist
Officer (PSD)
UniformProcessing
SetupClaims
o
BenefitsAdministrator
Group
SetupEligibility
e
BenefitsAdministrator
a
Employee
LineManager
BenefitsAdministrator
Employee
BenefitsClerk
LoanBenefitsAdministrator
Employee
LoanBenefitsClerk
(PSD)
HRSpecialist
View& Applyfor Claim
a
Process
Claims(FixedAllowances,
5.
6.
Education
Allowance)
Process
Claims(Loan)
& Gratuity)
Process
Claims(Pension
o
o
r
e
r
r
r
.
.
a
8.
Process
Claims(RunningMileage)
o
a
a
9.
10.
7L.
72.
7,
LAMPIRANA
Process
Claims(UtilitiesClaim)
Process
Claims(Uniform)
Process
Claims(TambangHaji)
Process
Claims(HousingRental)
Employee l)evelopment
No
L.
o
o
r
o
r
r
r
r
r
.
r
r
Employee
LineManager
Officer
TambangHajiApproving
Employee
BenefitsClerk
BenefitsAdministrator
.
o
Employee
Specialist
Housing
llanagement
GEMS Rotes Involved
GEMSProcess
SetupELM
Employee
LineManager
BenefitsAdministrator
Employee
LineManager
BenefitsClerk
CompensationAdministrator
Employee
L i n eM a n a g e r
Clerk
Compensation
Officer
Processing
Uniform
UniformApprovingOfficer
o
LearningAdministrator
Page 4
List of GEMS Modules
LAMPIRANA
DefineLearning
and Design
Courses
2.
3.
4.
5.
Catalogue
o
LearningAdministrator
ldentifyLearningObjectives
.
LearningAdministrator
ManageLearningContent
o
ContentDeveloper
Learning
Participate
in Learning
Activities
o
Learner
PlanDevelopment
and UpdateCareer
6.
Plans
r
LineManager
-
Request
Learner
&
Enrolment
Registration
r
o
e
.
LearningEnrolmentAdministrator
ApprovalAuthority
Learning
LineManager
Employee
Receive,
approveor declinerequest
r
LearningAdministrator
completions
r
LearningEnrolmentAdministrator
TrackLearningCompletionResults
r
LearningEnrolmentAdministrator
8.
ManageLearnerenrolmentand
cl
10.
E.
Pertormance Management
No,
t.
2.
9.
Performa
nce M anagementSetup
EvaluatingEmployeePerformance
a
ePerformanceHRAdministrator(PSD)
Setup (PSD)
ePerformance
r
.
r
Employee
Manager
ePerformance
HRAdministrator(PSD)
ePerformance
a
Compensation Management
No,
1.
2.
IO.
GEMS Roles lnvolved
GEMS Process
GEMS Roles Involved
GEIIS Process
Process
StepIncrease
c
(PSD)
CompensationAdministrator
Plans
Create& UpdateCompensation
r
(PSD)
Analyst
Compensation
Ernployce Termination
No,
GEMS Rotes Invotved
GEMS Process
r
1.
2.
EarlyRetirement
.
o
MandatoryRetirement
o
* Termination
&
HRSpecialist
(PSD)
Retirement
HRApprovalAuthority
LineManager
- Termination&
HRSpecialist
Retirement(PSD)
Page 5
List of GEMS Modules
Resignation
Shortening
of Contract
EndofContract
.
- Termination
&
HRSpecialist
(PSD)
Retirement
r
L i n eM a n a g e r
.
- Termination
&
HRSpecialist
(PSD)
Retirement
LineManager
- Termination
&
HRSpecialist
(PSD)
Retirement
o
o
r
- Termination
&
HRSpecialist
(PSD)
Retirement
r
o
LineManager
- Termination
&
HRSpecialist
(PSD)
Retirement
LineManager(manual)
ApprovalAuthority
HumanResource
(manual)
- Termination&
HRSpecialist
Retirement(PSD)
r
o
DailyPaid{Recurrent
Budget)
LAMPIRANA
r
o
LineManager
Note: Unlessspecified(PSD,PSC),the GEMSroles involvedare done by the Ministry /
Department/ agencyconcerned.
Page 6
LAMPIRANB
Terms of Referenceof the Change Ghampions
ChangeChampions
havea criticalroleto playin the GEMSProject:
Theyare thereso sponsor
the work of their ministryor department's
ChangeNetworkAgents.Throughthe Change
Champion
sponsorship's,
work
ChangeNetworkAgentswill be enabledin theircommunications
to sendcriticalmessages
to targetaudiences
TheTerrnsof Reference
aboutthe GEMSProject.
for ChangeChampions
as suchareas follows:
1. Act as a key Sponsorfor their ministryor department's
ChangeNetworkAgents,
enablingtheagentsto carryout communication
relatedto the GEMSProject.
activities
2. Createa conduciveenvironment
for the ChangeNetworkto deliverkey messagesto
their ministryand departmentby providinglogisticalsupportsuch as room bookings,
communication materials distributions (posters, pamphlets, leaflets) when
communication
activities
arecarriedout in theirministryor department.
3. Liaise with Change NetworkCoordinatoron change related matters,and share
information
on GEMSusageandadoptionin theirrespective
The
ministryor department.
information
couldinclude:GEMSenablementpolicyissuesand concerns,difficulties
in
adoptingGEMS,infrastructure
and peoplerelatedmattersrelatedto GEMS.
4. Communicate
to their ministryor department's
staff key changemessagesrelatedto
policyand strategicbroughtaboutby GEMS.
5. Attendcheckpointmeetingsthat may be calledby the ChangeNetworkCoordinator
to
ensureGEMSrollout is runningsmoothlyin theirrespective
ministry.
6. Share information
with the GEMSChangeManagement
ProjectTeam on GEMS Roll
Out in theirministryor department
as partof the GEMSCommunications
Campaign.
Terms of Referenceof the ChangeAgents
ChangeAgentshavea criticalroleto playin the GEMSProject:
Theyare thereto promoteadoptionof GEMSwithintheirdepartment
and stronglysupportthe
changeeffort.They are nominated
to performcommunication
relatedactivitieswithintheir
department,
suchas consolidation
and distribution
materialsto target
of changemanagement
audiences
aboutGEMSproject,andorganizebriefingeventsfor theirstaffand GEMSusersin
theirrespective
departments.
The ChangeAgentrolefor GEMSis assignedto 2 personnel
departments
fromthe respective
in the Government
of BruneiDarussalam.
for ChangeAgentsare as
The Termsof Reference
follows:
1. Build awarenessabout GEMS in their departmentby disseminating
the Change
Management's
Communication
Materialssuch as GEMS Posters,GEMS Awareness
Pamphlets,
GEMSConnect(GEMSNewsletters)
and GEMSlnformation/Announcement
Emails.
2. Carryout communication
activities
relatedto the GEMSProjectin theirdepartment.
3. Arrange venues,time and facilitiesfor communication
activitieslike GEMS rnass
briefingsandroadshows.
4. Communicate
to their department's
staff key changemessagesrelatedto policyand
strategicbroughtaboutby GEMS.
5. Performcrucialchangeactivities
massbriefingand roadshows.
suchas RoleMapping,
6. Make announcements
to department's
staffof upcomingGEMSeventsby conducting
briefingor meetingor by sendingemail.
7. Monitoringand ensuringall GEMS relatedactivitiesand processesare carriedout
efficiently
andeffectively
in theirrespective
department.
8. Liaise with Change NetworkCoordinatoron change relatedmatters,and share
informationon GEMS usage and adoptionin their respectivedepartment.The
in
information
policyissuesandconcerns,
difficulties
couldinclude:GEMSenablement
adoptingGEMS,infrastructure
andpeoplerelaledmattersrelatedto GEMS.
to
9. Attendcheckpoint
meetingsthat may be calledby the ChangeNetworkCoordinator
ensureGEMSrollout is runningsmoothly
department.
in theirrespective
10.Shareinformation
ProjectTeamon GEMSRoll
with the GEMSChangeManagement
Outin theirdepartment
Campaign.
as partof the GEMSCommunications
ChangeAgents Competencyand AttributeRequirements
CivilServantswho havebeenearmarked
to join the ChangeAgentsmusthavethe appropriate
in helpingpeoplein
and attributes
competencies
so thattheycansupportChangeManagement
of GEMSand enabled
to be awareof GEMS,alignedto the new processes
theirdepartments
areas follows:
throughGEMS.TheseCompetency
andAttributes
requirements
.
Goodcommunication
andinterpersonal
skills.
.
Adaptseasilyto the changesthatwilltakeplaceonceGEMSis implemented.
r
othersto be excited
To be supportive
of the GEMSProjectand be ableto influence
and committed
aboutGEMS.
.
To be proactiveand focuson gettingthe desiredoutcomesand how bestto achieve
them.
.
anduseGEMS.
lT proficiency
is an advantage
to be ableto understand
.
Familiarwith basicwindowsbasedprogramssuch as MicrosoftOfficeand Internet
Explorer.
Terms of Referenceof the Trainers Network
of GEMSin the
implementation
TheTrainersNetworkhasa criticalroleto playin the successful
BruneiCivilService.GEMSroll out will requirethe skillingup of civilservantsso that they
in GEMS.
becomewellversedin usingthefunctionalities
and selectionof trainersfor the TrainersNetwork,the following
To managethe recruitment
for
The Termsof Reference
Termsof Reference
has beenprepared
for the TrainersNetwork.
the Trainersin theTrainersNetworkis to:
all Train
and completing
1. Developa highlevelof proficiency
in usingGEMSby attending
of TrainersNetwork.
for all members
the TrainersWorkshop
scheduled
2. Coordinatetogether with their department'sChange Network Agents for HR
Administrators
whoare scheduled
to undergoGEMSTrainingandensureadministrative
enrollment
of the staffintothe variousGEMScourses.
for civilservantsthathavebeenidentified
andworkshops
3. Conducttrainingprogrammes
in the GEMSrolemappingexercise.
mattersrelatedto
on all administrative
4, Liaisewith the TrainersNetworkCoordinator
GEMStraining.
ProjectTeamto ensurethe Training
5. Workcloselywiththe GEMSChangeManagement
to run all training
venueand environment
is fully equippedand readyfor deployment
courses.
6. ldentifyany issuesand concernsrelatedto all GEMSTrainingand channelfeedback
backto the TrainersNetworkCoordinator.
for the GEMS
Secretariat
7. To attendupdatebriefingsat the PublicServiceDepartment,
relatedto GEMS,
Projectat regularintervalsto remaininformedon all developments
Trainingrelatedmatters.
especially
L Act as front line supportand local GEMS SubjectMatterExperts(SMEs)for the
Trainer'srespectiveministryor departments,ensuringany staff who encounter
difficulties
in usingthe systemduringGo Livehavea localpointof resolution.
9. To attendGEMSTrainersrefresher
clinicswhichmaybe organizedby the PMOProtect
Teamfromtimeto time.
10.To run GEMSrefresher
clinicson a periodicbasisto ensureanysystemchangescan be
communicated
andcoachedto the usersin theirdepartment.
of their
11.To run GEMS coachingsessionsand workshopsfor seniormanagement
by theirmanagement.
respective
ministryanddepartment
as andwhenrequested
and distributed
12.Ensurethat all trainingmaterials
suchas slidesare properlymaintained
to the participants.
The TrainersNetworkshould also communicateany required
for action.
amendments
to the contentto the TrainersNetworkCoordinator
TrainersNetworkCompetencyand AttributeRequirements
Civil Servantswho have been earmarkedto join the TrainersNetworkmust have the
in a
appropriatecompetencies
and attributes
so thattheycan deliverthe trainingprogrammes
are as follows:
requirements
valueaddingcapacity.
andAttributes
TheseCompetency
.
skills.
Goodcommunication
andinterpersonal
.
Adaptseasilyto the changesthatwilltakeplaceonceGEMSis implemented.
.
To be supportive
of the GEMSProjectand be ableto influenceothersto be excited
and committed
aboutGEMS.
.
To be proactiveand focuson gettingthe desiredoutcomesand how bestto achieve
them.
.
lT proficiency
is an advantageto be able to understandand use GEMS.
.
Familiarwith basic windowsbased programssuch as MicrosoftOfficeand Internet
Explorer.
r
Mustbe sufficiently
lT proficientto be able to understandand use GEMS.
.
Previousexperiencein trainingand developmentwould be an advantage.
I
Familiarwith basicwindowsbased programssuch as MicrosoftOfficeand lnternet
Explorer.
.
Able to influenceothersto be excitedand committedabout GEMS.
.
Focuson gettingthe desiredoutcomesand how best to achievethem.
Terms of Referenceof the DataAgents
The DataNetworkhas a criticalroleto playin the successful
the
dataconversion
and ultimately
implementation
of GEMSin the BruneiCivilService.GEMSroll out will requirecleanand
relevantdatato ensurethe R2 modulesarepopulated
withthe datasuccessfully.
To managethe recruitment
andselection
has
of DataAgents,the following
Termsof Reference
beenprepared.
TheTermsof Reference
for the DataAgentsare:
1. To act as a representative
to the departmentand liaisewith GEMSData Conversion
team(Government
and BAG)on all mattersrelatedto dataconversion.
2. To coordinate
with theirdepartment's
the
to extracUcompile
dataownersladministrators
requireddataand populateit intoan agreedmanner(usuallyexceltemplates
for manual
or flatfilesfor computerized
systems)
3. To identify,analyzeand verifythe relevantdatawithinthe department
and providethem
to GEMSDataConversion
(Government
and BAG)team.
4. To identifyany data relatedissuesand concernsand channelfeedbackback to the
GEMSConversion
Team(BAG/Government).
5. To providethe relevantdata to GEMSData Conversion
team in a timelyand secure
manner.
6. To workcloselywiththe GEMSConversion
Team(Government
and BAG)to ensurethe
data to be convertedis relevantand correct.
7. To be involvedin the data conversion
stages
deploymentactivities(MockConversion
pre-loadand
and Cutover)by performing
validation,
datavalidation
activities(extraction
post-load).
8. To providesupportby ensuringall the postgo-livedataissuesrelatedto theirrespective
departments
are highlighted
to GEMSConversion
Team
PEMBAHAGIAN:
Yang Amat Mulia/YangB erhormat/YangDiMuliakan/YangMulia,
Setiausaha-Seliausaha
Sulit danLaila Rahsia,PejabatGrandChamberlain,
Setiausaha-setiausaha
TetapdanKetua-KetuaJabatan;
SetiausahaSulit dan Laila Rahsia
Setiausaha
Sulit danLaila RahsiaKebawahDuli Yans MahaMulia PadukaSeri
BagindaSultandanYang Di-Pertuan;
Setiausaha
Sulit danLaila RahsiakepadaDuli Yang TeramatMulia PadukaSeri
PengiranMuda MahkotaPengiranMuda Haji Al-MuhtadeeBillah;
Setiausaha
Sulit danLaila RahsiaKepadaDuli Yang TeramatMulia PadukaSeri
PengiranPerdanawazir sahibul Himmah wal-waqar PengiranMuda Mohamed
Bolkiah;
Setiausaha
Sulit danLaila RahsiakepadaDuli Yang TeramatMulia PadukaSeri
PengiranBendaharaSeri MaharajaPemraisuara
PengiranMuda Haji Sufri Bolkiah;
PejabatG'and Chamberlain;
Setiausaha-Setiausaha
Tetap
Setiausaha
TetapKementerianPertahanan;
Setiausaha
TetapKementerianKewangan;
Setiausaha
TetapKementerianHal Ehwal Luar NegeridanPerdagangan;
Setiausaha
Tetap(Pengajian Tinggi) Kementerianpendidikan;
Setiausaha
Tetap(PendidikanTeras)Kementerianpendidikan;
SetiausahaTetapKementerianHal Ehwal Ugama;
s etiausahaTetapKementerianPerindustriandan sumber-sumberutama;
Setiausaha
TetapKementerianperhubungan;
SetiausahaTetapKementerianHal Ehwal DalamNegeri;
SetiausahaTetapKementerianKesihatan;
SetiausahaTetap(Pentadbirandan Kewangan),KementerianPembangunan;
setiausahaTetap(Teknikal danProfessional),KementerianPembangunan;
SetiausahaTetapKementerianKebudayaanBelia dan Sukan;
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Yang Di-PerfuaAdat IstiadatNegara;
PeguamNegara;
JuruauditAgung,
PesuruhjayaPolis DiRaja Brunei;
JurutulisMajlis-Majlis Mesyuarat;
Ketua PengarahPerkhidmatanAwam;
PengarahKeselamatanDalamNegeri;
PengarahPerancangan
danKemajuanEkonomi;
PengarahBiro MencegahRasuah;
PengarahBiro KawalanNarkotik;
PengarahPerkhidmatanElektrik;
PengarahUnit Petroleum;
PengarahRadio TelevisyenBrunei;
SetiausahaSuruhanjaya PerkhidmatanAwam;
PengarahPentadbiranJabatanMufti Kerajaan;
PengarahPerkhidmatanPengurusan;
PengarahPercetakanKerajaan;
PengarahPenerangan;
PengarahJabatanKehakimanNegara;
PengarahInstitut PerkhidmatanAwam; '
PengarahPusatKebangsaan
E-Kerajaan;
KementerianPertahanan
PemerintahAngkatanBersenjataDiRaja Brunei;
PengarahPentadbirandanTenagaManusia;
PengarahKewangandanPerbekalan;
PengarahJabatanarah
DasarPertahanan;
JabatanarahPembangunandan Perkfridmatan Ke{ a;
KementerianKewangan
PengarahUrusanAgensiPelaburanBrunei;
Jurukira Agung;
PengawalKastamdan EksaisDiRaja;
PengarahTabungAmanahPeke{a;
PengarahTeknologi Maklumatdan StorNegara;
PengarahUrusanPerbadanan
TabungAmanahIslam Brunei;
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KementerianHal Ehwal Luar NegeriDan Perdagangan
PengarahPentadbiran;
PengarahProtokoldan Hal Ehwal Konsular;
Pengarah
ASEAN;
PengarahPerrubuhan-Perfubuhan
Antarabangsa;
PengarahEkonomi BerbagaiHala;
Pengarah
Politik I;
Pengarah
Politik II;
PengarahPerancangan
Dasar;
PengarahPenyelidikan;
Kementerian Pendidikan
KetuaPengarahPendidikan;
PengarahPerancangan
dan Pengurusan
Estet;
PengarahPentadbirandan Perkhidmatan-Perkhidmatan;
PengarahSekolah-Sekolah;
PengarahPerkembanganKurikulum;
FengarahKo-Kurikulum;
PengarahKenaziranSekolah-Sekolah;
PengarahPeperiksaan;
PengarahTeknologi Maklumat dan Komunikasi;
Pendaftar,Universiti Brunei Darussalam,
.
PengarahPerancangan,
Penyelidikandan Perkembangan;
PengarahPendidikanTeknik;
PengarahInstitut Teknologi Brunei;
KementerianHal Ehwal Ugama
PengarahPentadbiran;
PengarahUrusanHaji;
PengarahHal Ehwal Syariah;
PengarahPusatDa'wahIslamiah;
PengarahHal Ehwal Masjid;
PengarahPengajian Islam;
KementerianPerindustrian dan Sumber-sumberUtama
PengarahPertanian;
PengarahPerikanan;
PengarahPerhutanan;
PengarahBadanKemajuanIndustri Brunei (BINA);
Kementerian Perhubungan
PengarahLaut;
PengalahPelabuhan-P
elabuhan;
PengarahPenerbangan
Awam;
PengarahPengangkutanDamt;
KetuaPosAgung;
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PegawaiDaerahBruneidanMuara;
PegawaiDaerahBelait;
PegawaiDaerahTutong;
PegawaiDaerahTemburong;
PengarahLnigeresendanPendaftaranKebangsaan;
PesuruhjayaBuruh;
PengarahPenjara;
PengerusiLembagaBandaran,BandarSeriBegawan;
PengerusiLembagaBandaran,Kuala Belait/Seria;
PengerusiLembagaBandaran,Tutong;
PengarahPerkhidmatanBombadan Penyelamat;
KementerianKesihatan
Ketua PengarahPerkhidmatan
Perubatan;
Ketua PengarahPerkhidmatan
Kesihatan;
KementerianPembangunan
Ketua PengarahKerja Raya;
PesuruhjayaTanah;
Juruukur Agung;
r
PengarahKemajuanPerumahan;
PesuruhjayaPerancang
Bandardan Desa;
PengarahAlam Sekitar,TamandariRekreasi;
KementerianKebudayaanBelia dan Sukan
PengarahDewanBahasadanPustaka;
PengarahBelia dan Sukan;
PengarahMuzium-Muzium;
PengetuaPusatSejarah;
PengarahPembangunan
Masyarakat;