84
Lampiran 1
DATA HASIL PENELITIAN DI BENGKEL YAMAHA MOTOR DEWI SARTIKA SAMPANGAN SEMARANG
a. Hari Selasa 12 Juni 2012 mulai pukul 09:30:24 s.d. 11.58:54
No Waktu kedatangan
Waktu dilayani Waktu selesai
Mekanik 1
09:30:24 09:50:12
10:30:48 4
2 09:32:51
10:12:08 10:56:15
2 3
09:35:07 10:20:49
11:02:37 5
4 09:39:34
10:30:23 11:11:21
1 5
09:48:19 10:31:50
11:16:53 3
6 09:52:38
10:33:47 11:18:17
4 7
10:02:21 10:57:11
11:38:05 2
8 10:08:26
11:04:08 11:46:09
5 9
10:11:52 11:13:55
11:56:46 1
10 10:23:20
11:20:10 11:58:54
3
b. Hari Jum’at 15 Juni 2012 dari pukul 13:00:14 s.d. 15:28:07
No Waktu kedatangan
Waktu dilayani Selesai dilayani
Mekanik 1
13:00:14 13:01:26
13:40:49 1
2 13:05:54
13:06:53 13:54:23
2 3
13:08:35 13:10:58
13:40:19 3
4 13:09:57
13:11:02 13:50:25
4 5
13:14:19 13:15:24
13:55:07 5
6 13:15:42
13:42:08 14:37:21
3 7
13:18:29 13:43:01
14:42:54 1
8 13:23:55
13:54:56 14:49:40
4 9
13:35:37 13:57:04
14:54:36 2
10 13:56:05
13:58:57 14:56:38
5 11
14:07:42 14:40:05
15:28:07 3
c. Hari Sabtu 16 Juni 2012 mulai pukul 10:16:54 s.d. 12:42:57
No Waktu kedatangan
Waktu dilayani Selesai dilayani
Mekanik 1
10:16:54 10:29:21
10:58:53 5
2 10:20:32
10:36:52 11:13:41
3 3
10:22:12 10:39:04
11:19:36 4
4 10:25:41
10:43:27 11:22:25
1 5
10:34:03 10:46:23
11:55:21 2
6 10:36:26
11:00:02 11:46:49
5 7
10:45:17 11:15:53
11:57:24 3
8 10:48:35
11:21:40 12:17:02
1 9
11:05:28 11:25:26
12:12:38 4
10 11:20:57
11:48:20 12:26:07
5 11
11:24:08 12:00:35
12:42:57 2
Lampiran 2
Kedatangan Pelanggan Per-Interval Waktu Sepuluh Menit
a. Hari Selasa 12 Juni 2012 mulai pukul 09:30:24 s.d. 11:58:54
b. Hari Ju ’at 15 Juni 2012 dari pukul 13:00:14 s.d. 15:28:07
N0 Interval
Kedatangan Mekanik
Jumlah 1
2 3
4 5
1 13:00 - 13:09
1 1
2 2
13:10 - 13:19 1
1 1
3 3
13:20 - 13:29 4
13:30 - 13:39 5
30:40 - 13:49 1
1 2
6 13:50 - 13:59
1 1
1 3
7 14:00 - 14:09
8 14:10 - 14:19
9 14:20 - 14:29
10 14:30 - 13:39
11 14:40 - 14:49
1 1
No Interval
Kedatangan Mekanik
Jumlah 1
2 3
4 5
1 09:30 - 09:39
2 09:40 - 09:49
3 09:50 - 09:59
1 1
4 10:00 - 10:09
5 10:10 - 10:19
1 1
6 10:20 - 10:29
1 1
7 10:30 - 10:39
1 1
1 3
8 10:40 - 10:49
9 10:50 - 10:59
1 1
10 11:00 - 11:09
1 1
11 11:10 - 11:19
1 1
12 11:20
– 11:29 1
1
c. Hari Sabtu 16 Juni 2012 mulai pukul 10:16:54 s.d. 12:42:57
