Statement-Agree Disagree Types of Adjacency Pairs

46 Table 4.3 Feedback of dispreferred response Dispreferred Response Form of Feedback TOTAL Act Expression Attitude Act+ Expression Act+ Attitude Attitude+ Expression No Response Req-Ref - 4 4 1 3 1 - 13 Com-Dis 2 2 - 1 1 - 3 9 Off-Rej - 1 - - - - 1 2 Inv-Ref - - - - - 1 - 1 Sug-Ref 2 - 3 - 1 - 2 8 Ass-Dis - 2 1 - 1 1 - 5 Sta-Dis 2 3 7 - 1 3 1 17 TOTAL 6 12 15 2 7 6 7 55 Figure 4.3 Feedback of dispreferred response in percentage Based on the diagram above, it appears that the highest form of feedback of dispreferred response is attitude, with the frequency 15 and the Percentage; Act; 10,9; 11 Percentage; Expression; 21,8; 22 Percentage; Attitude; 27,3; 27 Percentage; Act+Expression; 3,6; 3 Percentage; Act+Attitude; 12,7; 13 Attitude+ Expression; 10,9 Percentage; No Response; 12,7; 13 47 percentage 27,3 . While the lowest form of feedback of dispreferred response is Act + Expression, with the frequency 2 and the percentage 3,6. The following diagram will explain more detail: Figure 4.4 Feedback of dispreferred response The diagram explains that in Request-Refusal adjacency pair, it is found 13 forms of feedback: 4 expressions, 4 attitudes, 1 act + expression, 3 acts + attitudes, and 1 attitude + expression. Then, in Command- Disobedience, is responded by 9 forms of feedback: 2 acts, 2 expressions, 1 act + expression, 1 act + attitude, and 3 no responses. Next, the writer has found 2 forms of feedback in Offer-Rejection, they are 1 expression and 1 no response. Fourth, there is only one type of feedback in Invitation- Refusal, it is attitude + expression. Fifth, in Suggest-Refusal, it is found 8 forms of feedback: 2 acts, 3 attitudes, 1 act + attitude, and 2 no responses. Req-Ref Com-Dis Off-Rej Inv-Ref Sug-Ref Ass-Dis Sta-Dis Form of Feedback 48 Sixth, there are 5 forms of feedback that found in Assessment-Disagree, they are 2 expressions, 1 attitude, 1 attitude + expression, and 1 act + attitude. And the last is Statement-Disagree, it is the biggest forms of feedback. The writer has found 17 forms of feedback: 2 acts, 3 expressions, 7 attitudes, 1 act + attitude, 3 attitude + expression, and 1 no response.

4.1.2.1 Act

It is the form of feedback to a dispreferred response to the previous turn in the form of doing something. The feedback can be clamps, fights, gives, explains and walks. There are 6 data which found in this form, with the percentage of 11. To represent this form, I provide 2 examples as follows:  Example 34 Page 89 Turn 575-576 ELSA : Stay away Elsa shoots ice at the thugs. They duck out of the way and continue the attack. THUG : Get her Get her Elsa fights for her life. This example is taken from the data analysis of command- disobedience. The first part, Elsa, gives a command to Thug to stay away from her, but the thug disobeys. He still attacks Elsa by giving a command to his friend to get Elsa. The feedback of this dispreferred response is Elsa fights the Thug to save herself. In this example, ‘fight’ includes a kind of act.