The impact of leadership style on primary school performance in Jasin district, Melaka.

Faculty of Technology Management & Technopreneurship

THE IMPACT OF LEADERSHIP STYLE ON
PRIMARY SCHOOL PERFORMANCE IN
JASIN DISRICT, MELAKA

HARMA EZZURA BINTI HAMZAH

A thesis submitted
in fulfillment of the requirements for the degree of
Master in Business Administration

2012

THE IMPACT OF LEADERSHIP STYLES ON PRIMARY SCHOOL
PERFORMANCE IN JASIN DISTRICT, MELAKA

HARMA EZZURA BINTI HAMZAH

A thesis submitted in fulfillment of the requirements for the degree of
Master of Business Administration in Technology Innovation Management


Faculty Of Technology Management and Technopreneurship

UNIVERSITI TEKNIKAL MALAYSIA MELAKA

2012

11

Abstract of project paper presented to the Senate of Universitl Teknikal. Malaysia
Melaka in partial fulfillment of the requirements for the degree of Master of
Business Administration
The Impact of Leadership Styles on Primary School Performance in Jasin District,
Melaka.

By

HARMA EZZURA BINTI HAMZAH
JUNE 2012
Supervisor

Faculty

Encik Othman bin Aman
Institute Technology Management and Entrepreneurship

ABSTRACT
Every organization needs a leader that could bring wealthy to the organization. It does
not matter whether the organization is small or big, a leader is needed in headed the
organization to be successful and wealthy. According to that, from the past
researches, growth and better performance of the organizations are always being
connected with the effective leaders and the leadership styles adopted are always play
as the important roles. Due to that, the following study has been conducted to explore
the relationship between the Leadership Styles (Transformational, Transactional and
Laissez Faire Leadership Style) which were adopted by the headmasters and the
Performance of the Primary School in Jasin District, Melaka.

Approach: The theoretical model and hypotheses in this study were tested using
empirical data gathered from 66 samples of respondents as the headmasters of the
Primary School in Jasin District, Melaka. 63 or 96% of the questionnaires were
returned from the respondents, through survey questionnaires were analyzed using the

Pearson Correlation analyses.
Results: The results revealed that there are weak relationship between the leadership
styles and the performance of primary school in Jasin District, Melaka.
Conclusion: The study has explored the perceptions of the leadership styles on the
performance of the primary school in Jasin District, Melaka and it was recommended
that in future, the students background, teachers' satisfaction, the parents and society
around the school and the ·Schools' demographic areas should be taken into
consideration that also play important roles in the performance of the school
academic.

111

Abstract of project paper presented to the Senate of Universiti Teknikal Malaysia Melaka
in partial fulfillment of the requirements for the degree of Master of Business
Administration
IMPAK GAYA KEPIMPINAN KE ATAS SEKOLAH RENDAH DI DAERAH JASIN, MELAKA

Oleh:
HARMA EZZURA BINTI HAMZAH
JUNE 2012

Penyelia
Fakulti

: Encik Othman bin Aman
: Pengurusan Teknologi dan Teknousahawanan

ABSTRAK
Setiap organisasi memerlukan seorang pemimpin untuk membawa kejayaan kepada
sesuatu organisasi. Setiap organisasi tidak kira besar ataupun kecil memerlukan
sorang pemimpin yang boleh menerajui sesuatu organisasi. Dan dari hasil kajian
sebelum ini, kejayaan selalu dikaitkan dengan pemimpin yang efektif dan gaya
kemimpinan banyak memainkan peranan dalam mencapai sesuatu kejayaan ini.
Berdasarkan kajian-kajian yang lepas, kajian ini dijalankan untuk mengkaji
keberkesanan gaya kepimpinan yang diamalkan oleh guru-guru besar di sekolah
rendah di dalam daerah Jasin, Melaka terhadap keberjayaan sekolah-sekolah mereka.
Approach: Model teori dan hipotesis digunakan di dalam kajian ini dan diuji dengan
menggunakan data mentah yang dikumpul daripada 66 sampel yang di pungut dari
guru-guru besar di Daerah Jasin, Melaka. Dan dari 66 sampel, 63 @ 96% daripada
respondent dapat dikembalikan. Data ini dianalisa menggunakan Pearson Correlation.
Results: Keputusan yang diperolehi menunjukkan hubungan yang lemah antara gaya

kepimpinan dan keberjayaan sekolah rendah di Daerah Jasin, Melaka.
Conclusion: Kajian ini telah mengkaji hubungan gaya kepimpinan dan keberjayaan
sekolah-sekolah rendah di Daerah Jasin, Melaka. Daripada kajian tersebut,
latarbelakang murid-murid, kepuasan guru-guru, persekitaran sekolah dan ibubapa
serta masyarakat perlu diambil kira di dalm menentukan kejayaan sesebuah sekolah.

IV

APPROVAL

I hereby confirm that I have examined this project paper entitled:
The Impact of Leadership Style on Primary School Performance in Jasin District,
Melaka

By

HARMA EZZURA BINTI HAMZAH
I hereby acknowledge that this project paper has been accepted as part fulfillment for
the degree of Master of Business Administration


En Othman bin Aman
Supervisor
Institute of Technology Management and Entrepreneurship
Universiti Teknikal Malaysia Melaka
Date: 26 June 2012

v

DECLARATION

I declare that this thesis The Impact of Leadership Style on Primary School
Performance in Jasin District, Melaka is the result of my own research concept except
as cited in the references. The thesis has not been accepted for any degree and is not
concurrently submitted in the candidates of any other degree.

Signature

セ@

Natne


Hanna Ezzura binti Hamzah

Date

26 June 2012

Vl

DEDICATION

BISMILLAIDRAHMANIRRAHIM
Dedicated to my beloved family
I am grateful for the love and encouragement of my parents,
Haji Hamzah bin Md Dom and Hajah Jariah binti Hj Ujang. Most
importantly, I would like to thank my husband, Nor Azman bin
Mohamad, who makes my life as a student easier and for the
understanding and whom I love with all my heart.

Vll


ACKNOWLEDGEMENT
Bismillahirahmanirrahim, Alhamdulillah. Thanks to Allah SWT, whom with His
willing giving me the opportunity to complete this project which is entitled The
Impact of Leadership Style on Primary School Performance in Jasin District, Melaka.
Firstly, I would like to thank to my respectful supervisor, Encik Othman bin Aman
who has taught me a great deal and for his guidance and advice on completing this
project paper.
Secondly, I wish to express my sincere appreciation to all my lecturers, who had
taught me in UTeM. Thank you for all the knowledge and guidance ..
Thirdly, my gratitude goes to the Jasin District Education Department (PPD Jasin)
especially Ms Rajah Noora binti Abu Bakar and also other representatives from the
administration who had helped me to distribute the questionnaire. Without their help,
I might face diffilculties on hand over the questionnaire to the respondents. Thank you
again for the support and commitment.
Finally, I also wish to thank the respondents themselves as the headmasters with lots
of responsibility and work for their time in answering the questionnaires in a very
short time due to the difficulties that I had faced before distributing the
questionnaires.
Thank you also to my parents for their love and support, my friends, Hawa Ismail,

Miza Farhana Yop Zain, Azlan, Azfar, Nurul Huda, Siti Sarah and Siti Hajar for their
support, my sisters, Harliza and Dira, my brothers, Boy and Ijal for their
encouragements and finally, my husband & family for the happiness and
understanding that they have brought me.

vm

3.2.2 Data Collection Strategies
3.2.3 Survey Instrument
3.3 Validity and Reliability

30
32
35

3.3.1 Reliability

36

3.4 Procedure of Data Analysis

3.5 Summary

39

38

4.0 FINDINGS AND DISCUSSION
4.1 Introduction
4.2 Demographic
4.2.1 Particulars of the Respondent
4.3 Transformational Leadership Style
4.4 Transactional Leadership Style
4.5 Laissez-Faire Leadership Style
4.6 Academic Performance
4.7 Hypothesis Testing
4.8 Findings
4.9 Summary
5.0 SUMMARY, CONCLUSION, AND RECOMMENDATIONS
5.1 Introduction
5.2 Discussion

5.2.1 Transformational Leadership Style
5.2.2 Transactional Leadership Style
5.2.3 Laissez-Faire Leadership Style
5.3 Conclusion
5.4 Recommendation
5.5 Limitations of Study

82

6.0 BIBLIOGRAPHY

84

7.0 APPENDIX

88

40
40
40
45
50
53
54
61

73
73
74
74

75
77
79

80
81

Appendix A : Letter of Research Permission
Appendix B : Questionnaires on The Impact of Leadership
Style on Primary School Performance in Jasin
District, Melaka.
Appendix C

: Statistics on Reliability of the Data
: Statistics on Correlation

x

LIST OF FIGURE

FIGURE
1

TITLE
Theoretical Framework on The Impact of Leadership
Styles on Primary School Performance in
Jasin District, Melaka

PAGE
. 29

LIST OF TABLE

TABLE
3.1
3.2
3.3
3.4
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
4.12
4.13
4.14
4.15
4.16
4.17
4.18
4.19
4.20
4.21
4.22
4.23
4.24
4.25
4.26
4.27
4.28

TITLE

PAGE

Construct of the Questionnaire
Components of Transformational Leadership Style
Componenets of Transactional Leadership Style
Reliability of Variables
Gender of the Respondents
Age of the Respondents
Education Level of the Respondents
Types of School Served by the Respondents
Years of Service of Respondents in Current School
Subjects Taught of the Respondents
Administrative Experience of the Respondents
Responses on Idealized Influence (Attributed)
Response on Idealized Influence (Behaviour)
Response on Inspirational Motivation
Response on Intellectual Stimulation
Response on Individual Consideration
Response on Contingent Rewards
Response on Management-by-Exception-Active
Response on Management-by-Exception-Passive
Response on Laissez-Faire Leadership Style
Number of Students in Respondents' School
Respondents' rate for the Students Performance
Students' Performance of Respondents' Schools
Respondents' Rate forthe Intelligence of the Students
Students' Academic Performance Depend on Leadership
Style
Students' Performance ofUPSR 2011 ofRespondents'
Schools
Number of Students get 5As/7As for 2011
School Percentage Performance ofUPSR 2011
Average School Grade ofUPSR for Respondents' Schools
Year 6 Students Activeness for 2011
Class Nature of Respondents' Schools
Year 6 Students' Intelligence of 2011

33
34
34
36
41
41
42
42
43
44
45
45
46
47
48
49
50
51
52
53
54
54
55
55
56

57
58
58
59
60
60
61

Xl

4.29
4.30
4.31
4.32
4.33
4.34
4.35
4.36
4.37
4.38
4.39

Relation between Transformational Leadership and
Primary School Performance
Relation between Idealized Influence (Attributed) and
Primary School Performance
Relation between Idealized Influence (Behaviour) and
Primary School Performance
Relation between Inspirational Motivation and
Primary School Performance
Relation between Intellectual Stimulation
Primary School Performance
Relation between Individualized Consideration and
Primary School Performance
Relation between Transactional Leadership Style and
Primary School Performance
Relation between Contingent Rewards and
Primary School Performance
Relation between Management-by-Exception-Active and
Primary School Performance
Relation between Management-by-Exception-Passive
Primary School Performance
Relation between Laissez-Faire Leadership Style and
Primary School Performance

62
63
64
65
66
67
68
69
70
71
72

Xll

LIST OF ABBREVIATION
1. UTeM
2. UPSR
3.GPN
4. GPS
5. KPis
6. SRAJAIM
7. PPD Jasin
8. TF
9. HAS
10.IIBS
11. IMS
12. ISS
13. ICS
14. TS
15. CRS
16. MBEAS
17. MBEPS
18.LF
19. SPSS

(Universiti Teknikal Malaysia Melaka)
(Ujian Pencapaian Sekolah Rendah)
(Gred Purata Negara/Average National Grade)
(Gred Purata Sekolah/Average School Grade)
(Key Performance Indexs)
(Sekolah Rendah Agama Jabatan Agama Islam Malaysia)
(Pejabat Pendidikan Daerah Jasin/ Jasin District Education
Department)
(Transformational Leadership Style)
(Idealized Influence (Attibuted) Style)
(Idealized Influence (Behaviour) Style)
(Inspirational Motivation Style)
(Intellectual Stimulation Style)
(Individualized Consideration Style)
(Transactional Leadership Style)
(Contingent Rewards Style)
(Management-by-Exception-Active Style)
(Management-by-Exception-Passive Style)
(Laissez Faire Leadership Style)
(Statistical Package for Social Science Program)

Xlll

CHAPTER 1
INTRODUCTION
1.1 Background of Study.

As in global world has become more challenging nowadays, as the society
needs to compete in a changing world with uncertainty risks and opportunities
where we are facing complex business, political, scientific, technological,
health and environmental challenges and diverse workplaces; where we are
involving on collaborative relationships and social networking, the ingenuity,
agility and skills of the people in the countries are crucial to the country
competitiveness. Our society needs to be equipped with the skills and
knowledge in order to cope with the changing and tremendous competition in
the real world and this is where the formal education will fill in the gap.
Globally, educating a nation remains the most vital strategy for the
development of the society throughout the developing world. Formal
education is crucial to our society as when people are educate, their
standards of living are likely to improve, since they are empowered to asses
the productivity ventures, which will lead to improvement of their livelihood.
The more education, the more rapid the development as it will improve the
quality of manpower and it provides the skilled workers at all levels to manage
the country's developing technology, capital service and administration which
will lead the country to comprehensive economic development. Such formal
education will be offered by the principal institutional for developing human
capital through the education system of primary, secondary and tertiary
training (Nsubuga, 2003). Since education is an investment, there is a
1

The Impact of Leadership Style on Primary School Performance in Jasin District, Melaka

significant positive correlation between education and economic-social
productivity. The role of education therefore, is not just to impart knowledge
and skills that enable the beneficiaries to function as economies and social
change agents in society, but also to impart values ideas, attitudes and
aspirations important for natural development. Further, the straightforward
linkage between educations is through the improvement of labour skills, which
in turn increases opportunities for well paid productive employment. This then
might enable the citizen of any nation to fully exploit the potential positively.
In Malaysia, formal education is based on seven years of primary including
the preschool and six years of secondary education. Vocational, technical and
academic course are offered through post primary education and training
education. The Education Act 1996 covers all levels of education under the
national education system. It provides the pre-school education, primary
school education, secondary school education, and technical education. The
Act gives greater prominence to values in education and aims to ensure the
relevance and quality in the education system. Education is the responsibility
of the federal Government. The national education system encompasses
education beginning from pre-school to higher education. Primary and
secondary education is free and the admission age to the first year of primary
education is six. Most schools in the country are government or governmentaided schools and a growing number of private schools. The students sit for
common public examinations at the end of primary, lower secondary, upper
secondary and sixth form levels. In addition, the education of primary
education aims to provide the child with a firm foundation in the basic skills of
2

The Impact of Leadership Style on Primary School Performance in Jasin District, Melaka

reading, writing and arithmetic, as well as emphasising thinking skills and
values across the curriculum.
Due to ineffective of much learning in primary school has resulted to 100,000
students from year 2 to year 6 that could not read (Mohd. Sarit Yusoh , 2005)
and a slight

decreasing of overall SAs result for UPSR (Ujian Penilaian

Sekolah Rendah) 2011 even though the GPN (Gred Purata Negara) of the
result is overall increased. Improved efficiency is needed and can be achieved
through management reform. A good collaboration between group members
of the institutional and the commitment of all members to achieved the group
goals which will be leading by an individual is a dynamic process in ensuring
the effectiveness of the institution. This individual is to be seen as a leader.
Leadership in that context pursues effective performance in schools, because
it does not only examine the tasks to be accomplished and who executes
them, but also seeks to include reinforcement characteristics like recognition,
conditions of service and morale building among others. As a good leadership
style will inspire their followers (Allan Training Associates, 2011 ). Thus
leadership incorporates the accomplishment of the task, which is an
organizational requirement and the satisfaction of the employees, which is the
human resource requirement (Susan, 2012). Without a proper leadership
style, effectiveness performance cannot be realised in schools even though
the school posses a good facilities and resources for the students. And
otherwise, with good leadership with limited facilities and resources might lead
to effectiveness performance of the school. According to Valenzuela (2007)

3

The Impact of Leadership Style on Primary School Performance in Jasin District, Melaka

leadership is a process in bringing and influencing people towards the mission
and vision of the organization by an individual though the direction of the
human resources (teachers) that are the most important organizational asset,
leading to the achievement of desired purpose.
In bringing the people into the same direction as the leaders, the leader needs
to have a clear vision and mission that the teachers need to share. There are
different theories that adopted by the leaders bringing and influencing the
people working with them. The theories are eight types of leadership theories
(Cherry, 2012) which are "Great Man" Theories, Trait Theories, Contingency
Theories, Situational Theories, Behavioral Theories, Participative Theories,
Management Theories and Relationship Theories.
Current study draws the motives of (1) the relationship between Leadership
Styles and employee Job satisfaction. (2) The impact of leadership styles on
the organizations commitment of the employees. (3) The impact of leadership
styles with job satisfaction and career satisfaction. (4) The impact of
leadership styles of teaching faculty towards satisfaction and extra efforts
among students.
For the purpose of this study, Burns, G (1978) leadership styles will be taken
which

are the transformational

leadership

(Relationship

theory)

and

Transactional leadership style (Management theory). Further, Lewin (1939)
leadership style which is laissez faire will be added to the Burns, G (1978)
leadership styles. These leadership styles are the approaches of the leader to
manage the facilities and resources (teachers) which will lead to an

The Impact of Leadership Style on Primary School Performance in Jasin District, Melaka

effectiveness and efficiency of the school performance in primary school in
Melaka.

1.2 Purpose of the study

This study contributes to a better understanding of the relationship between
leadership styles and primary school performance by developing and testing a
normative model, which clarifies the nature of the influences of the leadership
styles and the primary school performance.
The key objective of this study is to gain a more complete understanding of
the role of leadership styles in primary school performance.

In order to

accomplish this objective, hypotheses for a new normative model are
developed and will be tested

1.3 Specific problem to be investigated

On this research it will examine how the leadership styles impact the primary
school performance.

1.4 Scope of the study

This research analyzes the leadership styles to the primary school
performance in Jasin District, Melaka.

It will study on the relationship

between the leadership styles to the primary school performance for better
understanding of the primary school performance will be built.

The Impact of Leadership Style on Primary School Performance in Jasin District, Melaka

1.5 Relevance of the study

This study provides a set of data of information regarding the leadership
behaviours such as transformational, transactional and laissez-faire. This
information will be helpful in determining some of the cause and effect
relationship in the change initiative programs. The goal of the study was to
test the differences in the choice of relationship behaviours in the primary
school within the sample and the relationship between such appropriate
leadership behaviour and primary school performance. The findings will
provide the leaders with the information that will enable them to become more
effective as leaders and enhance the performance of their schools. In
addition, the findings provide an understanding of the predominant leadership
styles and provide some indication of whether the identified styles will sustain
the current change initiative of the school environment. Finally, the study
provides information to create change in the current leadership practices,
which will be necessitate behaviours more conducive to transformative
leadership that will inspire and encourage followers.

1.6 Problem Statement

It is the Malaysian government's policy to ensure the delivery quality
education in primary schools in Malaysia performance, but 100, 000 students
are found that could not read in 2005 and the UPSR result for the SA has
slightly decreased even though the GPN has increased in year 2011 even
though the government has provided good facilities and well trained teachers
to the primary schools in Malaysia. Scholars, policy makers and school

6

The Impact of Leadership Style on Primary School Performance in Jasin District, Melaka

headmasters have resolved to address the poor academic performance in
primary schools by conducting research on its would be antecedents such as
lack of instructional materials, ensuring quality teachers, admitting good
students and the motivation of the teachers, improving discipline and
community participation in schools.

On the basis of this background, the study proposed to ask question:

To what extent do the leadership styles adopted by headmasters have an
influence on the schools' performance?

1.7 Problem Objective
To investigate the relationship between leadership styles and school
performance, the specific objectives pursued were to:


Establish whether the performance in primary schools in Melaka is
dependent on the transformational leadership style of school headmasters.



Establish whether the performance in primary schools in Melaka is
dependent on the transactional leadership style of school headmasters.



Establish whether the performance in primary schools in Melaka is
dependent on the laissez-faire leadership style of school headmasters.



To make recommendations for the improvement of schools on the basis of
an analysis of leadership styles.

7

The Impact of Leadership Style on Primary School Performance in Jasin District, Melaka

1.8 Hypotheses of the Study

The hypotheses below are created based on the above objectives,



H1: There is a relationship between the Transformational Leadership Style
(Idealized Influence, Inspirational Motivation, Intellectual Stimulation and
Individual Consideration) and the primary school performance.



H2: There is a relationship between the Transactional Leadership Style
(Contingent Rewards and Managment-by-Exception) and the primary
school performance.



H3: There is a relationship between the Laissez Faire Leadership Style
and the primary school performance.

1.9 Summary

This section begins with background of study, problem statement, research
questions and further identifies with objectives of the study and four
hypotheses were developed in this study. After that, scope followed with
significance of study, limitation and definition of terms.

8

The Impact of Leadership Style on Primary School Performance in Jasin District, Melaka

CHAPTER2
LITERATURE REVIEW
2.1 The Dimension of the Leadership Style
With the evolution in different ages, many researchers presented successfully
different viewpoints on leadership connotation. Valenzuela, K. (2007) views
the leadership is a process in bringing and influencing people towards the
mission and vision of the organization by an individual. Further, according to
Overstreet, B. (2011) effective leadership demand clear vision of where the
team or organization is headed and he must be able to communicate the
vision effectively in order for the team to see the vision with the same clarity
and definition. Kesby, D. (2008) thought a leadership is a relation between the
leader and the followers, where the followers created a leader and the leaders
needs a good communication skill together with the knowledge and other
skills. In addition, in his articles, he mentions that in order to communicate
effectively with the team members, a leader needs to be a good listener and
understanding other people desire, issues and stories. According to
Wahjosoedibjo, A. S. (2009) by knowing their team members, a leader can
identify, assess and develop the talent that they want in a group. In order to
be success, a team members should comprises of different background and
disciplines are needed. With the different background and disciplines, various
leadership styles are needed to control and bring the team members to
achieve the objective, mission and vision of the organizations. The people
with education and experiences are bringing the human capital into the
organization. The strong support of human capital which is retained by the
9

The Impact of Leadership Style on Primary School Performance in Jasin District, Melak:a

organization is an asset to them, together with the talented and visionary
leaders for the organization to ensure the long-term and sustainable success
of an organization (S. Wahjosoedibjo A, 2009).
From the above, a leadership is a process where an individual with
knowledge, skills and behaviours to bring and influence people towards the
mission and vision of the organizations in order to ensure the long term and
sustainable success of an organization.
The three major styles of leadership are:
1. Transformational Leadership Style
According to Burns, G. ( 1978) transformational leadership can be seen
when a leader and followers improved each other to a higher level and
moral and motivation. A transformational leader is able to inspire the
followers to change their expectations, perceptions and motivation
towards the common goal through the strength of their vision and
personality. Bass, B. N, (1985) expanded Burns' original ideas.
According to him a transformational leadership has an impact to the
followers as this leadership style will create trust, respect and
admiration from the followers.

Further, he suggested that the

transformational leadership has four different characteristics, which are
for the first characteristic, which is the intellectual stimulation where the
transformational leadership encourages their followers to explore new
ways of doing things and new opportunities to learn. The second

10

The Impact of Leadership Style on Primary School Performance in Jasin District, Melaka

characteristic is the individual consideration where the transformational
leadership

offers

support

and

encourage

their followers.

The

transformational leaders also keep an open communication for the
employees to share their ideas and the recognition of the employees
through a contribution. The third characteristic is inspiration motivation,
where the transformational leadership has a clear vision that they are
able to articulate the followers and at the same time the follower are
able to share the passion and motivation. The fourth characteristic is
the idealized influence, where the transformational leadership gained a
trust and respect from their followers; they have become a role model
to them. According to Riggio, R. E., (2009) transformational leadership
style which cultivating charisma can transform the organizations toward
the goals that the organization is wishing to achieve.
a. Idealized Influence
For idealized Influence a leader put his people first and sacrifices their
own benefits for the team. The leaders also act calmly to the crises and
at the same time they are instiling pride among their team members
and ensuring them that obstacle can be solved. Through the Idealized
influence a leader can influence others to feel good and proud to be
connected to the leader and at the same time the leader will earn trust
and faith from their subordinates {Bass, 1990). By gaining the trust and
confidence from the subordinates, the followers admire the leader as a
role model and respect the decision made by him (Nayab, 2010) and

11

The Impact of Leadership Style on Primary School Performance in Jasin District, Melaka

this will result to better lives among the people and team (Dungy, 2010)
in the organization. Due to the good building among the leader and the
subordinates will resulted in increase the performance of motivation
and job satisfaction (Tsai, 2011) among them and lead to a successful
organization.
b. Inspirational Motivation
In

Inspirational

Motivation,

a

transformational

leader

exhibits

confidence among the team members and encourages them and being
optimism that the team will be succeed in achieving the vision of the
organization even though the standard is very high. In order to motivate
the subordinates to achieve the higher standard of the vision, a leader
with this characteristic should be able to communicate well his goals
and helps others to find the meaning of their work (Bass, 1990) which
will lead to a motivation among the subordinates. The leader
encourages their subordinate in taking part in the overall organization
and environment (Nayab, 2010). This can be achieved through the
good and clear communication (Ngambi 2010) and at the same time
shows his optimism and enthusiasm, highlights the positive outcome
and stimulating teamwork (C. Industry, 2004).
c. Intellectual Stimulation
Transformational leaders exhibit behaviour that stimulate followers'
intellects, solicit new ideas, and approaches and encourages creative

12

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