PURPOSE. ON-THE-JOB ETHICS AND CONDUCT.

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CHAPTER 3. PERSONAL ETHICS AND CONDUCT

3.1. PURPOSE.

This section contains direction and guidance for Airworthiness Inspectors AWI pertaining to principles of ethics and conduct as they affect the performance of duties. This section uses ’AWI’ to refer also to Airworthiness Inspectors. Although some AWIs scenarios are listed in this section, all circumstances that an Inspector may encounter cannot possibly be covered. As Inspectors are always in the public eye, they are expected to exercise good judgment and professional behavior at all times while on and off duty. A. Unique Responsibilities of Airworthiness Inspectors; AWIs are exposed to a number of circumstances that are critical to their positions and which are not pertinent to other Civil Aviation Authority CAA job functions. The Inspector has the critical position of frequently interpreting and evaluating the quality of training programs, operations and maintenance manuals, pilot and mechanic performance, and overall safety activities. It is imperative that all Inspectors be sensitive to the responsibilities and demands of their positions and be objective and impartial while performing their duties. Inspectors must also be sensitive to actual as well as perceived appearances of any conflict that could disrupt the effectiveness or credibility of the Directorate of Airworthiness mission. B. Civil Aviation Authority Requirements; Inspectors are required to comply fully with the letter and spirit of the standards of conduct as set forth by this section; and with those set forth in Insert State Government publication, CAA Service Rules”; The Authority’s policy on employee conduct is designed to encourage employees to maintain a level of professionalism that will promote the efficiency of the CAA and conform to accepted principles of conduct.

3.2. ON-THE-JOB ETHICS AND CONDUCT.

The conduct of an AWI has a direct bearing on the proper and effective accomplishment of official job functions and responsibilities. Inspectors are required to approach their duties in a professional manner and to maintain that attitude throughout their activities. Through their conduct, Inspectors working in direct contact with operators, and with the public, bear great responsibility in the determination of public perception of the CAA. A. Rules of Conduct. All Inspectors must observe the following rules of conduct: Report for work on time and in a condition that will permit performance of assigned duties Render full and industrious service in the performance of their duties Maintain a professional appearance, as appropriate, during duty hours 24 Respond promptly to directions and instructions received from their supervisor Exercise courtesy and tact in dealing with co-workers, supervisors, and members of the public Obtain approval of all absences from duty Conserve and protect CAA property, equipment, and materials Inspectors may not use or permit others to use CAA equipment, property, or personnel for other than official business. When duties concern the expenditure of public funds, have knowledge of and observe all applicable legal requirements and restrictions Safeguard classified information and unclassified information that should not be given general circulation as provided by CAA Order Insert Number. Inspectors shall not disclose or discuss any classified information or official use only information unless specifically authorized to do so. Retain if applicable Observe the various laws, rules, regulations, and other authoritative instructions, including all rules, signs, and instructions relating to personal safety Uphold with integrity the public trust involved in the position to which assigned Report known or suspected violations of law, regulations, or policy through appropriate channels Not engage in private activities for personal gain or any other unauthorized purpose while on government property Give any supervisor or official conducting an official investigation or inquiry all information and testimony about all matters inquired of, arising under the law, rules, and regulations administered by the CAA Not use illicit drugs or abuse alcohol or other substances Not participate in telephone eavesdropping Advance notice must be given whenever any other person is placed on the line for any purpose whatsoever. An advance verbal warning must be given when an automatic recording device or a speaker telephone is used. The use of recording devices, portable or otherwise, on telephones shall be limited to areas involving air safety. Not make irresponsible, false, or defamatory statements that attack, without foundation, the integrity of other individuals or organizations Inspectors are accountable for the statements they make and the views they express. Inspectors must always keep in mind, no matter how trying the circumstances, that they are visible representative of the regulatory agency. In their direct contact with a dynamic highly organized and high profile industry it is crucial that the inspector project a strong professional image. 25

3.3. OUTSIDE EMPLOYMENT, FINANCIAL INTERESTS, AND GIFTS.