DAFTAR PUSTAKA Adams, D. A., Ryan Nelson., & Peter A. Todd (1992). Perceived Usefullnes, Ease Analisis Beberapa Variabel Yang Mempengaruhi Keputusan Pembelian Konsumen Melalui E-Commerce.
DAFTAR PUSTAKA
Adams, D. A., Ryan Nelson., & Peter A. Todd (1992). Perceived Usefullnes, Ease
of Use, and Usage of Information Technology: A Replication. MIS
Quarterly. Vol 16:227-250.
Ahmad, N.,Omar; & Ramayah. (2010). Consumer lifestyles and online shopping
continuance intention. Bussines Strategy Sries. Vol 11(4): 227-243.
Armstrong, Gary., & Philip Kotler. (2002). Dasar-Dasar Pemasaran. Jilid 1, Alih
Bahasa Alexander Sindoro dan Benyamin Molan. Jakarta: Penerbit
Prenhalindo.
Arwiedya, Mochamad Ridzky. (2011). Analisis Pengaruh Harga, jenis Media
Promosi, Risiko Kinerja, dan Keragaman produk Terhadap Keputusan
Pembelian Via Internet pada Toko Online. Semarang: Universitas
Diponegoro.
August, Ferdinand. (2006). Metode Penelitian Manajemen. Semarang: Badan
Penerbit Universitas Diponegoro.
Azwar, Saifuddin. (2011). Reliabilitas dan Validitas. Edisi Ke-3. Yogyakarta:
Pustaka Pelajar.
Bachtiar, A.T.H. (2011). Pengaruh Struktur Modal terhadap Nilai Perusahaan
pada Perusahaan Property dan Real Estate yang Terdaftar di BEI
Tahun 2005-2009. Bandung: Universitas Padjadjaran.
Bailey, J., & Pearson.S. (1983). Development of A Tool for Measurement and
Analysing Computer User Satisfaction. Management Science, Vol 29
No 5 Hal 530-575.
Baskara, Isnain Putra & Guruh Tufan Hariyadi. (2014). Analisis Pengaruh
Kepercayaan, Keamanan, Kualitas Pelayanan dan Persepsi akan
Risiko terhadap Keputusan Pembelian melalui Situs Jejaring Sosial
(Social Networking Website), Studi Pada Mahasiswa di Kota
Semarang. Semarang: Universitas Dian Nuswantoro.
Buffa, Elwood.S., & Rakesh Karin. (2010). Manajemen Operasi dan Produksi
Modern, Jilid 2. Tanggerang: Binarupa Aksara Publisher.
Chau, Min Chiu. (2012). Understanding Customers Repeat Purchase Intentions in
B2C E-Commerce: The Roles of Utilitarian Value, Hedonic Value and
Perceived Risk. Informations Systems Journal Vol 24 Hal 85-114.
92
93
Dai, Bo., Sandra Forsythe., & Wi Suk Kwon. (2014). The Impact of Online
Shopping Experience on Risk Perceptions and Online Purchase
Intentions: Does Produk Category Matter?, Journal of Electronic
Commerce Research. Vol 15 No 1.
Davis, Fred D. (1989). Perceived Use Full Ness, Perceived Ease of Use and User
Aceptence of Information Tecnologi. MISS Kuarterly. Vol 13 No 3 Hal
319-340.
Donald R.Cooper & Paela S.Schindler. 2006. Bussines Research Methods. 9th
Edition. McGraw-Hill International Edition.
Elliot, S., & Fowel, S. (2000). Expectation Versus Reality: A Snaphshot of
Consumer Experiences with Internet Retailing. International Journal of
Information Management, Vol 20: 323-336.83.
Forsythe, S. M. & B. Shi. (2003). Konsumer Patronage and Risk Perceptions in
Internet Shopping. Journal of Electronic Commerce Research. Vol 5 No
3 Hal 181-198.
Gauzente, C. (2004). Wet Merchant’s Privasi and Security Statement: How
Reassuring Are They Customers? To Sided Approad; Journal Of
Ellectronic Commerce Research. Vol 5 No 3 Hal 181-198.
Ghozali, Imam. (2011). Aplikasi Analisis Multivariate dengan Program IBM
SPSS 19, Edisi 5. Semarang: Badan Penerbit Universitas Diponegoro.
Ghozali, Imam. (2005). Aplikasi Analisis Multivariate dengan Program SPSS.
Semarang: Badan Penerbit Universitas Diponegoro.
Goldsmith, RE., & Flynn LR. (2004). Psychological and Behavioral Drivers of
Online Clothing Purchase. J Fash Mark Manag Vol 8 No 1 Hal 84-95.
Hair, Bush & Ortinau. (2003). Marketing Research Within a Changing
Information Environment. Second Edition. New York: McGrawHill/Irwin.
Igbraria, M.A. Chakrabarti. (2000). Computer Anxiety and Attitudes Towards
Microcomputer Use. Behaviour Inform. Tech. Vol 9 No 3 Hal 229-241.
Jin, Byonghoa., & Brenda Sternquist. (2004). Shopping is Truly a Joy, Service
Industries Journal. Vol 24 No 6 Hal 1-18.
Jogiyanto. (2007). Sistem Informasi Keperilakuan. Yogyakarta: Andi Yogyakarta.
Jogiyanto. (2008). Sistem Informasi Keperilakuan. Yogyakarta: Andi Yogyakarta.
94
Keong, William Eng Yong. (2015). Factors Influencing Malaysian Taxi Drivers
Behavioral Intention to Adopt Mobile Taxi Application. Malaysia:
Sunway University.
Kim, J.K., & Park.H.A. (2006). Imputation Using Response Probability,
Canadian Journal of Statistics. Vol 34 Hal 171-182.
Kim MJ., dkk. (2011). The Effect of Perceived Trust on Electronic Commerce:
Shopping Online for Tourism Products and Services in South Korea.
Tour Manag Vol 32 No 2 Hal 256-265.
Kotler, Philip., & Gery Amstrong. (2004). Prinsip-prinsip Marketing. Edisi
Ketujuh. Jakarta: Penerbit Salemba Empat.
Kotler, Philip., & Kevin Lane Keller. (2007). Manajemen Pemasaran. Edisi 12
Jilid 1. Jakarta: PT. Indeks.
Kotler, Philip., & Kevin Lane Keller. (2008). Manajemen Pemasaran. Jakarta:
Erlangga.
Kotler, Philip., & Kevin Lane Keller. (2009). Marketing Management. Edisi 13.
New Jersey: Pearson Prentice Hall.
Kotler, Phillip. (2011). Manajemen Pemasaran di Indonesia: Analisis,
Perencanaan, Implementasi dan Pengendalian. Jakarta: Salemba
Empat.
Kotler, Phillip., & Kevin Lane Keller. (2012). Marketing Management 13. New
Jersey: Pearson Prentice Hall, Inc.
Laudon, Kenneth C., & Jane P Laudon. (2007). Sistem Informasi Manajemen.
Edisi Ke-10. Terjemahan Cristian Sungkono dan Machmudin Eka P.
Jakarta: Salemba Empat.
Laudon, Kenneth C., & Carol Guercio Traver. (2011). Bussines Technology (ECommerce). Society (seventh edition). Pearson Education Limited.
Edinburgh Gate Harlow. England.
Liao., & Cheung. (2001). Internet Based E-Shopping and Consumer Attitudes: An
Empirical Study. Journal Information Management. Vol 38 Hal 299306.
Maholtra & Agarwal. (2004). Internet Users Information Privasi Concern
(IUIPC). The Construc The Scale, and A Causal Model. Information
Sistem Research, Vol 15 No 4 Hal 336-355.
95
Mahsyuri. (2008). Penelitian Verifikatif. Edisi Pertaa. Yogyakarta: Andi.
Moeheriono. (2012). Pengukuran Kinerja Berbasis Kompetensi. Jakarta:
Kharisma Putra Offset.
Monsuwe, T.P.Y., Dellaert, & K., de Ruyter. (2004). What Drive consumers to
shop online? A literature review. International Journal of Service
Industry Management. 15 Hal 102-121.
Musanto, Trisno. (2004). Faktor-Faktor Kepuasan Pelanggan dan Loyalitas
Pelanggan: Studi Kasus pada CV. Media Advertising Surabaya. Jurnal
Manajemen dan Kewirausahaan. Vol 6 Hal 123-136.
Mowen, J.C., & Minor. M. (2002). Perilaku Konsumen. Jakarta: Erlangga.
Neuman, W.L. (2006). Social Research ethods: Qualitative and Quantitative
Approach, Edisi 6. Boston: Allyn and Bacon.
Nurrahmanto, Prasetyo Agus. (2015). Pengaruh Kemudahan Penggunaan,
Kenikmatan Berbelanja, Pengalaman Berbelanja dan Kepercayaan
Konsumen Terhadap Minat Beli Konsumen di Situs Jual Beli Online
Buka Lapak.Com. Semarang: Universitas Diponegoro.
Pawitra, T. (1993). Kepuasan Pelanggan Sebagai Daya saing: Konsep,
Pengukuran dan Implikasi Strategic. Jurnal Prasetiya Mulya. Vol 1 No
1 Hal 1-9.
Petter, J. P., & L. X. Tarpey. (1975). A Comprehensive Analysis of Three
Consumer Decision Strategies. Journal of Consumer Research. Vol 2
Hal 29-37.
Rahmadhany, Suci. (2011). Pengaruh Perluasan Merek Terhadap Minat Beli
Konsumen (Studi pada Pepsodent Mouthwash). Depok: Universitas
Indonesia.
Raman, Arasu., & Viswanathan, A. (2011). Wet Services and E-Shopping
Decision: A Study on Malaysia E-Consumer. IJCA Special Issue on:
Wireless Information Networks&Business Information System, hal 5460.
Rao, Purba. (2006). Measuring Consumer Perception Through Factor Analysis.
The Asian Manager (February-March).
Rodriguez, Thomas Escobar., & Racio Bonson Fernandez. (2016). Analysing
OnlinePurchase Intention in Spain: Fashion E-Commerce. Berlin:
Springer.
96
Rofiq, Ainur. (2007). Pengaruh Dimensi Kepercayaan (Trust) terhadap
Partisipasi Pelanggan E-Commerce (Studi pada Pelanggan ECommerce di Indonesia). Malang: Universitas Brawijaya.
Salomon., & Michael R. (2011). Konsumer Behavior: Buying Having, and Being
9th Ed. New Jersey. USA: Pearson Prentice Hall.
Sangadji, E.M., & Sopiah. (2013). Perilaku Konsumen: Pendekatan Praktis
Disertai: Himpunan Jurnal Penelitian. Yogyakarta: Penerbit Andi.
Saputri, Ainun Fika Budi Aji. (2015). Pengaruh Keamanan, Kemudahan, dan
Risiko Kinerja Terhadap Keputusan Pembelian secara Online di
Tokopedia.Com. Yogyakarta. Universitas Negeri Yogyakarta.
Schiffman., & Kanuk. (2000). Consumer Behavior. Fifth Edition. New Jersey:
Prentice-Hall Inc.
Schiffman, Leon G., dkk. (2010). Konsumer Behavior. 2nd Ed. New Jersey:
Pearson Prentice Hall.
Sekaran, Uma. (2006). Metode Penelitian Untuk Bisnis, Edisi 4. Jakarta: Salemba
Empat.
Sekaran, Uma. (2006). Research Methods for Bussines: A skill-building approach,
3rd ed. John Wiley & Sons, Inc.
Shen-Han, Chen., Yon Chen-Chia, Kuan Chen-Han. (2012). A Study of
Relationship Among Green Consumtion Attitude, Perceived Risk,
Perceived Value Toward Hydrogen-Electric Motorcycle Purchase
Intention. American Applied Science Research Institude AASRI
Procedia (2012) Hal 163-168.
Siddiqui N., dkk. (2003). Retailer and Consumer Perceptions of Online Fashion
Retailers: Website Design Issues. J Fast Mark Manag 7: 345-355.
Sounders, Mark Phillip Lewis & Adrian Thomhill. (2009). Research Methods for
Bussines Students. 5th Ed. London: Pearson Education.
Stice., & Skousen. (2007). Pengantar Akuntansi Keuangan. Edisi 16. Jakarta:
Salemba Empat.
Sugiyono. (2005). Metode Penelitian Administrasi. Bandung: Alfabeta.
Sugiyono. (2008). Metode Penelitian Bisnis. Bandung: Alfabeta.
97
Sugiyono. (2010). Metode Penelitian Kuantitatif Kualitatif & RND. Bandung:
Alfabeta.
Sugiyono. (2011). Statistika untuk Penelitian. Bandung: Alfabeta.
Suhari, Yohanes., (2008). Keputusan Membeli Secara Online dan Faktor-Faktor
yang Mempengaruhinya. Searang: Universitas Stikubank Semarang.
Sukma, Abdurrahman Adi. (2012). Analysis Faktor-Faktor yang Mempengaruhi
Keputusan Pembelian Melalui Social Networking Websites, Skripsi.
Sunarto, Andi. (2009). Seluk Beluk E-commerce. Yogyakarta: Garailmu.
Supranto. (2012). Metode Riset, Cetakan Kedua. Jakarta: Rineka Cipta.
Susanti, Meilia Nur Indah. (2010). Statistik Deskriptif dan Induktif. Yogyakarta:
Graha Ilmu.
Szymanski & Hise. (2000). E-Satisfaction: An Initial Examination. Journal of
Retailing. Vol 76 No 3 Hal 309-322.
Tjiptono, Fandi. (1997). Strategi Pemasaran. Edisi kedua, Cetakan Pertama.
Yogyakarta: Andi Offset.
Tjiptono, Fandy. (2008). Strategi Pemasaran, Edisi 3. Yogyakarta: Andi Offset.
Tjiptono, Fandi. (2011). Service Quality and Satisfaction, Edisi Kedua.
Yogyakarta: Penerbit Andi.
Turban, Rainer, Porter. (2004). Supply Chain Management (Online).
Undang-Undang Republik Indonesia. (2011). Pornografi & Informasi &
Transaksi Elektronik. Yogyakarta: Pustaka Mahardika. 27-29.
Vahid, Mozhdeh., dkk. (2016). A User Satisfaction Model for E-Commerce
Recommender System. Malaysia: Fakulty of Computing.
Wiyono, Gendro., (2011). Merancang Penelitian Bisnis dengan Alat Analisis
SPSS 17.0 & Smart PLS 2.0. Yogyakarta: UPP STIM YKPN.
Yuliani. (2005). Pengaruh Lokasi, Harga dan Pelayanan terhadap Keputusan
Berbelanja Konsumen di Abc Swalayan Purbalingga. Semarang:
Universitas Negeri Semarang.
Zeithmal Valerie A., & MJ. Bitner. (2013). Service Marketing. Firt Edition. USA:
McGraw Hill Co.Inc.
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Business Research Methods. 8th Ed. South-Western: College Pub.
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http://mbegedut.blogspot.co.id/2012/04/pengertian-transaksi-menurut-paraahli.html
Adams, D. A., Ryan Nelson., & Peter A. Todd (1992). Perceived Usefullnes, Ease
of Use, and Usage of Information Technology: A Replication. MIS
Quarterly. Vol 16:227-250.
Ahmad, N.,Omar; & Ramayah. (2010). Consumer lifestyles and online shopping
continuance intention. Bussines Strategy Sries. Vol 11(4): 227-243.
Armstrong, Gary., & Philip Kotler. (2002). Dasar-Dasar Pemasaran. Jilid 1, Alih
Bahasa Alexander Sindoro dan Benyamin Molan. Jakarta: Penerbit
Prenhalindo.
Arwiedya, Mochamad Ridzky. (2011). Analisis Pengaruh Harga, jenis Media
Promosi, Risiko Kinerja, dan Keragaman produk Terhadap Keputusan
Pembelian Via Internet pada Toko Online. Semarang: Universitas
Diponegoro.
August, Ferdinand. (2006). Metode Penelitian Manajemen. Semarang: Badan
Penerbit Universitas Diponegoro.
Azwar, Saifuddin. (2011). Reliabilitas dan Validitas. Edisi Ke-3. Yogyakarta:
Pustaka Pelajar.
Bachtiar, A.T.H. (2011). Pengaruh Struktur Modal terhadap Nilai Perusahaan
pada Perusahaan Property dan Real Estate yang Terdaftar di BEI
Tahun 2005-2009. Bandung: Universitas Padjadjaran.
Bailey, J., & Pearson.S. (1983). Development of A Tool for Measurement and
Analysing Computer User Satisfaction. Management Science, Vol 29
No 5 Hal 530-575.
Baskara, Isnain Putra & Guruh Tufan Hariyadi. (2014). Analisis Pengaruh
Kepercayaan, Keamanan, Kualitas Pelayanan dan Persepsi akan
Risiko terhadap Keputusan Pembelian melalui Situs Jejaring Sosial
(Social Networking Website), Studi Pada Mahasiswa di Kota
Semarang. Semarang: Universitas Dian Nuswantoro.
Buffa, Elwood.S., & Rakesh Karin. (2010). Manajemen Operasi dan Produksi
Modern, Jilid 2. Tanggerang: Binarupa Aksara Publisher.
Chau, Min Chiu. (2012). Understanding Customers Repeat Purchase Intentions in
B2C E-Commerce: The Roles of Utilitarian Value, Hedonic Value and
Perceived Risk. Informations Systems Journal Vol 24 Hal 85-114.
92
93
Dai, Bo., Sandra Forsythe., & Wi Suk Kwon. (2014). The Impact of Online
Shopping Experience on Risk Perceptions and Online Purchase
Intentions: Does Produk Category Matter?, Journal of Electronic
Commerce Research. Vol 15 No 1.
Davis, Fred D. (1989). Perceived Use Full Ness, Perceived Ease of Use and User
Aceptence of Information Tecnologi. MISS Kuarterly. Vol 13 No 3 Hal
319-340.
Donald R.Cooper & Paela S.Schindler. 2006. Bussines Research Methods. 9th
Edition. McGraw-Hill International Edition.
Elliot, S., & Fowel, S. (2000). Expectation Versus Reality: A Snaphshot of
Consumer Experiences with Internet Retailing. International Journal of
Information Management, Vol 20: 323-336.83.
Forsythe, S. M. & B. Shi. (2003). Konsumer Patronage and Risk Perceptions in
Internet Shopping. Journal of Electronic Commerce Research. Vol 5 No
3 Hal 181-198.
Gauzente, C. (2004). Wet Merchant’s Privasi and Security Statement: How
Reassuring Are They Customers? To Sided Approad; Journal Of
Ellectronic Commerce Research. Vol 5 No 3 Hal 181-198.
Ghozali, Imam. (2011). Aplikasi Analisis Multivariate dengan Program IBM
SPSS 19, Edisi 5. Semarang: Badan Penerbit Universitas Diponegoro.
Ghozali, Imam. (2005). Aplikasi Analisis Multivariate dengan Program SPSS.
Semarang: Badan Penerbit Universitas Diponegoro.
Goldsmith, RE., & Flynn LR. (2004). Psychological and Behavioral Drivers of
Online Clothing Purchase. J Fash Mark Manag Vol 8 No 1 Hal 84-95.
Hair, Bush & Ortinau. (2003). Marketing Research Within a Changing
Information Environment. Second Edition. New York: McGrawHill/Irwin.
Igbraria, M.A. Chakrabarti. (2000). Computer Anxiety and Attitudes Towards
Microcomputer Use. Behaviour Inform. Tech. Vol 9 No 3 Hal 229-241.
Jin, Byonghoa., & Brenda Sternquist. (2004). Shopping is Truly a Joy, Service
Industries Journal. Vol 24 No 6 Hal 1-18.
Jogiyanto. (2007). Sistem Informasi Keperilakuan. Yogyakarta: Andi Yogyakarta.
Jogiyanto. (2008). Sistem Informasi Keperilakuan. Yogyakarta: Andi Yogyakarta.
94
Keong, William Eng Yong. (2015). Factors Influencing Malaysian Taxi Drivers
Behavioral Intention to Adopt Mobile Taxi Application. Malaysia:
Sunway University.
Kim, J.K., & Park.H.A. (2006). Imputation Using Response Probability,
Canadian Journal of Statistics. Vol 34 Hal 171-182.
Kim MJ., dkk. (2011). The Effect of Perceived Trust on Electronic Commerce:
Shopping Online for Tourism Products and Services in South Korea.
Tour Manag Vol 32 No 2 Hal 256-265.
Kotler, Philip., & Gery Amstrong. (2004). Prinsip-prinsip Marketing. Edisi
Ketujuh. Jakarta: Penerbit Salemba Empat.
Kotler, Philip., & Kevin Lane Keller. (2007). Manajemen Pemasaran. Edisi 12
Jilid 1. Jakarta: PT. Indeks.
Kotler, Philip., & Kevin Lane Keller. (2008). Manajemen Pemasaran. Jakarta:
Erlangga.
Kotler, Philip., & Kevin Lane Keller. (2009). Marketing Management. Edisi 13.
New Jersey: Pearson Prentice Hall.
Kotler, Phillip. (2011). Manajemen Pemasaran di Indonesia: Analisis,
Perencanaan, Implementasi dan Pengendalian. Jakarta: Salemba
Empat.
Kotler, Phillip., & Kevin Lane Keller. (2012). Marketing Management 13. New
Jersey: Pearson Prentice Hall, Inc.
Laudon, Kenneth C., & Jane P Laudon. (2007). Sistem Informasi Manajemen.
Edisi Ke-10. Terjemahan Cristian Sungkono dan Machmudin Eka P.
Jakarta: Salemba Empat.
Laudon, Kenneth C., & Carol Guercio Traver. (2011). Bussines Technology (ECommerce). Society (seventh edition). Pearson Education Limited.
Edinburgh Gate Harlow. England.
Liao., & Cheung. (2001). Internet Based E-Shopping and Consumer Attitudes: An
Empirical Study. Journal Information Management. Vol 38 Hal 299306.
Maholtra & Agarwal. (2004). Internet Users Information Privasi Concern
(IUIPC). The Construc The Scale, and A Causal Model. Information
Sistem Research, Vol 15 No 4 Hal 336-355.
95
Mahsyuri. (2008). Penelitian Verifikatif. Edisi Pertaa. Yogyakarta: Andi.
Moeheriono. (2012). Pengukuran Kinerja Berbasis Kompetensi. Jakarta:
Kharisma Putra Offset.
Monsuwe, T.P.Y., Dellaert, & K., de Ruyter. (2004). What Drive consumers to
shop online? A literature review. International Journal of Service
Industry Management. 15 Hal 102-121.
Musanto, Trisno. (2004). Faktor-Faktor Kepuasan Pelanggan dan Loyalitas
Pelanggan: Studi Kasus pada CV. Media Advertising Surabaya. Jurnal
Manajemen dan Kewirausahaan. Vol 6 Hal 123-136.
Mowen, J.C., & Minor. M. (2002). Perilaku Konsumen. Jakarta: Erlangga.
Neuman, W.L. (2006). Social Research ethods: Qualitative and Quantitative
Approach, Edisi 6. Boston: Allyn and Bacon.
Nurrahmanto, Prasetyo Agus. (2015). Pengaruh Kemudahan Penggunaan,
Kenikmatan Berbelanja, Pengalaman Berbelanja dan Kepercayaan
Konsumen Terhadap Minat Beli Konsumen di Situs Jual Beli Online
Buka Lapak.Com. Semarang: Universitas Diponegoro.
Pawitra, T. (1993). Kepuasan Pelanggan Sebagai Daya saing: Konsep,
Pengukuran dan Implikasi Strategic. Jurnal Prasetiya Mulya. Vol 1 No
1 Hal 1-9.
Petter, J. P., & L. X. Tarpey. (1975). A Comprehensive Analysis of Three
Consumer Decision Strategies. Journal of Consumer Research. Vol 2
Hal 29-37.
Rahmadhany, Suci. (2011). Pengaruh Perluasan Merek Terhadap Minat Beli
Konsumen (Studi pada Pepsodent Mouthwash). Depok: Universitas
Indonesia.
Raman, Arasu., & Viswanathan, A. (2011). Wet Services and E-Shopping
Decision: A Study on Malaysia E-Consumer. IJCA Special Issue on:
Wireless Information Networks&Business Information System, hal 5460.
Rao, Purba. (2006). Measuring Consumer Perception Through Factor Analysis.
The Asian Manager (February-March).
Rodriguez, Thomas Escobar., & Racio Bonson Fernandez. (2016). Analysing
OnlinePurchase Intention in Spain: Fashion E-Commerce. Berlin:
Springer.
96
Rofiq, Ainur. (2007). Pengaruh Dimensi Kepercayaan (Trust) terhadap
Partisipasi Pelanggan E-Commerce (Studi pada Pelanggan ECommerce di Indonesia). Malang: Universitas Brawijaya.
Salomon., & Michael R. (2011). Konsumer Behavior: Buying Having, and Being
9th Ed. New Jersey. USA: Pearson Prentice Hall.
Sangadji, E.M., & Sopiah. (2013). Perilaku Konsumen: Pendekatan Praktis
Disertai: Himpunan Jurnal Penelitian. Yogyakarta: Penerbit Andi.
Saputri, Ainun Fika Budi Aji. (2015). Pengaruh Keamanan, Kemudahan, dan
Risiko Kinerja Terhadap Keputusan Pembelian secara Online di
Tokopedia.Com. Yogyakarta. Universitas Negeri Yogyakarta.
Schiffman., & Kanuk. (2000). Consumer Behavior. Fifth Edition. New Jersey:
Prentice-Hall Inc.
Schiffman, Leon G., dkk. (2010). Konsumer Behavior. 2nd Ed. New Jersey:
Pearson Prentice Hall.
Sekaran, Uma. (2006). Metode Penelitian Untuk Bisnis, Edisi 4. Jakarta: Salemba
Empat.
Sekaran, Uma. (2006). Research Methods for Bussines: A skill-building approach,
3rd ed. John Wiley & Sons, Inc.
Shen-Han, Chen., Yon Chen-Chia, Kuan Chen-Han. (2012). A Study of
Relationship Among Green Consumtion Attitude, Perceived Risk,
Perceived Value Toward Hydrogen-Electric Motorcycle Purchase
Intention. American Applied Science Research Institude AASRI
Procedia (2012) Hal 163-168.
Siddiqui N., dkk. (2003). Retailer and Consumer Perceptions of Online Fashion
Retailers: Website Design Issues. J Fast Mark Manag 7: 345-355.
Sounders, Mark Phillip Lewis & Adrian Thomhill. (2009). Research Methods for
Bussines Students. 5th Ed. London: Pearson Education.
Stice., & Skousen. (2007). Pengantar Akuntansi Keuangan. Edisi 16. Jakarta:
Salemba Empat.
Sugiyono. (2005). Metode Penelitian Administrasi. Bandung: Alfabeta.
Sugiyono. (2008). Metode Penelitian Bisnis. Bandung: Alfabeta.
97
Sugiyono. (2010). Metode Penelitian Kuantitatif Kualitatif & RND. Bandung:
Alfabeta.
Sugiyono. (2011). Statistika untuk Penelitian. Bandung: Alfabeta.
Suhari, Yohanes., (2008). Keputusan Membeli Secara Online dan Faktor-Faktor
yang Mempengaruhinya. Searang: Universitas Stikubank Semarang.
Sukma, Abdurrahman Adi. (2012). Analysis Faktor-Faktor yang Mempengaruhi
Keputusan Pembelian Melalui Social Networking Websites, Skripsi.
Sunarto, Andi. (2009). Seluk Beluk E-commerce. Yogyakarta: Garailmu.
Supranto. (2012). Metode Riset, Cetakan Kedua. Jakarta: Rineka Cipta.
Susanti, Meilia Nur Indah. (2010). Statistik Deskriptif dan Induktif. Yogyakarta:
Graha Ilmu.
Szymanski & Hise. (2000). E-Satisfaction: An Initial Examination. Journal of
Retailing. Vol 76 No 3 Hal 309-322.
Tjiptono, Fandi. (1997). Strategi Pemasaran. Edisi kedua, Cetakan Pertama.
Yogyakarta: Andi Offset.
Tjiptono, Fandy. (2008). Strategi Pemasaran, Edisi 3. Yogyakarta: Andi Offset.
Tjiptono, Fandi. (2011). Service Quality and Satisfaction, Edisi Kedua.
Yogyakarta: Penerbit Andi.
Turban, Rainer, Porter. (2004). Supply Chain Management (Online).
Undang-Undang Republik Indonesia. (2011). Pornografi & Informasi &
Transaksi Elektronik. Yogyakarta: Pustaka Mahardika. 27-29.
Vahid, Mozhdeh., dkk. (2016). A User Satisfaction Model for E-Commerce
Recommender System. Malaysia: Fakulty of Computing.
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