THE PATIENTS 27 REASONS FOR ENCOUNTER 33

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CHAPTER 7 : DIAGNOSES 41

7.1 Number of diagnoses per encounter 42 7.2 Diagnoses by ICPC-2 component 43 7.3 Diagnoses by ICPC-2 chapter 44 7.4 Most common diagnoses managed in public and private clinics 46

CHAPTER 8 : MEDICATIONS 49

8.1 Number of medications prescribed per encounter 50 8.2 Type of medications prescribed 52 8.3 Most frequently prescribed medications in public and private clinics 58

CHAPTER 9 : INVESTIGATIONS 61

9.1 Number of investigations per encounter 62 9.2 Types of investigations 63 9.3 Investigations most frequently ordered in public and private clinics 67 9.4 Diagnoses with investigations ordered 69

CHAPTER 10: ADVICECOUNSELLING AND PROCEDURES 71

10.1 Number of advicecounselling and procedures 72 10.2 Types of advice and counselling 72 10.3 Most common advicecounselling provided in public and private clinics 74 10.4 Types of procedures 75 10.5 Most common procedures performed in public and private clinics 76 10.6 Diagnoses with advicecounselling and procedures 77

CHAPTER 11: FOLLOW-UPS AND REFERRALS 79

11.1 Number of follow-ups and referrals 80 11.2 Types of referrals 81 11.3 Diagnoses most frequently referred to hospital 82 11.4 Diagnoses most frequently referred to a specialist 83 APPENDICES Appendix 1: NMCS 2012 Survey Form 86 Appendix 2: ICPC-2 and ICPC-2 PLUS Groups 88 Appendix 3: Participants of NMCS 2012 92 SSHQGL[LVWRIGHÀQLWLRQV ✁ ✂ ✄ ☎ ✁ ✆ ✝ ✞ ✟ ✄ ✠ ✁ ✆ ✠ ✁ ✡ ✞ ☛ ✂ ✁ ✂ ✄ ☛ ✂ ✄ ✠ ☛ ☞ ✌ ✍ ☞ ✎ ✚ LIST OF TABLES Table 2.1 Sample size for NMCS 2012 11 Table 2.2 Data entry error rate for NMCS 2012 14 Table 3.1 Total clinics sampled and responded for NMCS 2012 20 Table 3.2 Response rate for NMCS 2012 20 Table 3.3 Observed and weighted dataset for NMCS 2012 21 Table 4.1 Characteristics of doctors for NMCS 2012 24 Table 5.1 Characteristics of patient encounters in primary care clinics in 2012 29 Table 5.2 Duration of sick leave issued in primary care clinics in 2012 31 Table 6.1 Reasons for encounter by ICPC-2 components in primary care clinics in 2012 35 Table 6.2 Reasons for encounter by ICPC-2 components and sector 35 Table 6.3 Reasons for encounter by ICPC-2 chapters and common individual reasons for encounter within chapter in primary care clinics in 2012 36 Table 7.1 Diagnoses by ICPC-2 components in primary care clinics in 2012 43 Table 7.2 Diagnoses by ICPC-2 chapters and common individual diagnoses within chapter managed in primary care clinics in 2012 44 Table 7.3 Thirty most common diagnoses managed in public clinics in 2012 47 Table 7.4 Thirty most common diagnoses managed in private clinics in 2012 48 Table 8.1 Number of encounters for which medication was prescribed 50 Table 8.2 Prescribed medications by ATC level 1, 3 and 5 in primary care clinics in 2012 52 Table 8.3 Prescribed medications by ATC level 1 and sector in primary care clinics in 2012 57 Table 8.4 Thirty most frequently prescribed medications in public clinics in 2012 59 Table 8.5 Thirty most frequently prescribed medications in private clinics in 2012 60 Table 9.1 Types of investigations by ICPC-2 chapters and common individual test within chapter in primary care clinics in 2012 63 Table 9.2 Top 10 diagnoses for which investigation was most frequently ordered in primary care clinics in 2012 69 Table 10.1 Advicecounselling and procedures in primary care clinics in 2012 72 Table 10.2 Types of advicecounseling provided in primary care clinics in 2012 73