3.32 - 3.51 2.56 2.49 - 2.63 2.75 - 2.93 2.13 2.06 - 2.19 2.12 2.05 - 2.20 1.53 - 1.65 0.67 0.62 - 0.71

Chapter 10 AdviceCounselling And Procedures ✁ ✂ ✄ ☎ ✁ ✆ ✝ ✞ ✟ ✄ ✠ ✁ ✆ ✠ ✁ ✡ ✞ ☛ ✂ ✁ ✂ ✄ ☛ ✂ ✄ ✠ ☛ ☞ ✌ ✍ ☞ ✥ ✢

CHAPTER 10: ADVICECOUNSELLING AND PROCEDURES

Counselling interventions in clinical settings are employed to assist patients in adopting, changing, or maintaining behaviours affecting health outcomes and health status. 1 In primary care, healthcare providers have the opportunities to provide advice on health promotions and lifestyle counselling, but heavy workload and lack of time were often reported by doctors as barriers to this interventions. 1,2 In this report, advicecounselling refer to health education, advice or counselling delivered by doctors or other healthcare professionals during patient visit to primary care. This can be related to disease, medication compliance, healthy diet, lifestyle intervention or others. In addition, the number of procedures and type of procedures commonly performed in primary care clinics were also measured. Procedures refer to any therapeutic procedures, rehabilitation or administrative procedures undertaken in the clinic during patient visit. This chapter reports the advicecounselling and procedures provided to the patients at each encounter. For each patient visit, the doctors were asked to record any procedurecounsellingother treatment provided and linked to diagnosis of which this procedurecounsellingother treatment was indicated for.

10.1 NUMBER OF ADVICECOUNSELLING AND PROCEDURES

Table 10.1 shows the proportion of encounters provided with advicecounselling and procedures during visit to primary care clinics. Advicecounselling were provided for 19.3 of all encounters whereas procedures were part of management process for only 2.3 of encounters. Table 10.1: Advicecounselling and procedures in primary care clinics in 2012 Variable Overall Public Private Number of encounters Percent of encounters 95 CI n = 141,593 Number of encounters Percent of encounters 95 CI n = 42,340 Number of encounters Percent of encounters 95 CI n = 99,253 Advicecounselling 27,257 19.3 19.1 - 19.5 15,747 11.1 11.0 - 11.3 11,510 8.1 8.0 - 8.3 Procedures 3,219 2.3 2.2 - 2.4 623 0.4 0.4 - 0.5 2,595 1.8 1.8 - 1.9

10.2 TYPES OF ADVICE AND COUNSELLING

Table 10.2 displays the types of advice counselling provided to patients attending primary care clinics. ‡ 0DMRULW\RIWKHDGYLFHFRXQVHOOLQJSURYLGHGZHUHIRUJHQHUDODGYLFHFRXQVHOOLQJWKDWLQFOXGH DGYLFHHGXFDWLRQRQGLHWPHGLFDWLRQVH[HUFLVHUHVWÁXLGVLQWDNHDQGK\JLHQH ‡ GYLFHFRXQVHOOLQJRISV\FKRORJLFDODVSHFWDFFRXQWHGIRURIDOODGYLFHFRXQVHOOLQJSURYLGHGLQ primary care clinics. Lifestyle advice accounted for majority of the cases. Others were related to quit smoking, alcohol, illicit drugs, stress management or other psychological advice. ‡ PRQJVRPHRIWKHPRVWFRPPRQO\SURYLGHGDGYLFHFRXQVHOOLQJRQWKHHQGRFULQHPHWDEROLFGLVHDVH were diabetic health education, foot care and diabetic diet.