Epilogue Archival log data shows that the portal is being tailored at the university, although we are unable to see a level of

5.2. Epilogue Archival log data shows that the portal is being tailored at the university, although we are unable to see a level of

granularity in the data that would indicate a particular type of tailoring or motivation as to why tailoring is occurring as per the aforementioned discussion (Table 5).

Table 5. Two Year Overview of User Tailoring

Since Portal went Online (2005-2007)

One Year

Number of Users Who Have Tailored 6511 5633 599 229 their Portal Page:

Two years have elapsed since the portal case research project was started, and the project has continued through several versions at the Midwestern university. During that time, additions have been scheduled into the portal system including tabbing where the user can define tabbed environments for home, work, or play and including Web Services for Remote Portlets (WSRP), where users will be able to include content from other providers. The portal is also slated to be incorporated into the main university web page—previously, the main university page and the portal page were two different sites. The incorporation will allow visitors to view the university site as ‘logged in’ or ‘not logged in,’ where being logged into the system will provide the portal services. Development continues on the portal, and users continue to tailor the technology. In light of Table 5, future research pushes us to refine the design principles for tailoring from the users' perspective, explore the relationships between the principles, and determine the contexts and reasons for tailoring through our widening understanding of tailoring in action.

Acknowledgements The authors thank Rob Kauffman and Jeff Parsons for their engaged guidance in the development of this paper. In addition

we thank Kalle Lyytinen and the participants of the JAIS theory development workshops at AMCIS and ICIS for their input and participation in the theory development process. Finally we would like to recognize the reviewers who helped us crystallize and clarify critical issues in the research.

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About the Authors Matt Germonprez is an Assistant Professor of Information Systems at the University of Wisconsin – Eau Claire. He worked

previously at Case Western Reserve University in Cleveland, Ohio. He received his Ph.D. at the University of Colorado in Boulder in 2002. His research interests are in the domain of human-computer interaction with a secondary interest in Information Systems theory. He is a member of IFIP 8.2, ACM, and AIS and currently serves on the executive council for the AIS special interest group for human-computer interaction. He has published work in Communication of the AIS, Organization Studies, International Journal of IT Standards and Standardization Research, Designing Ubiquitous Information Environments: Socio-technical Issues and Challenges, and Information Systems Research: Relevant Theory and Informed Practice.

Dirk S. Hovorka is currently a Scholar in Residence at the Leeds School of Business, University of Colorado at Boulder. He attended Williams College, MA for his BA, holds as MS in Geology and an MS in Interdisciplinary Telecommunications, and received his PhD in Information Systems from the University of Colorado. His research includes development of design theory, the philosophical foundations of IS research, the evolving role of information systems in science and, the influences of social networks on knowledge exchange.

Fred Collopy is Professor and Chair of Information Systems and Professor of Cognitive Science at Case Western Reserve University. He received his PhD in decisions sciences from the Wharton School of the University of Pennsylvania. He has done extensive research in time series forecasting, information systems and strategy, and design. He is an editor of the International Journal of Forecasting and is on the editorial board of Information and Organizations. His research has been published in leading academic and practitioner journals including Management Science, Information Systems Research, the Journal of Marketing Research, the Journal of Forecasting, the International Journal of Forecasting, Interfaces, and Chief Executive.

Copyright © 2007, by the Association for Information Systems. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and full citation on the first page. Copyright for components of this work owned by others than the Association for Information Systems must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers for commercial use, or to redistribute to lists requires prior specific permission and/or fee. Request permission to publish from: AIS Administrative Office, P.O. Box 2712 Atlanta, GA, 30301- 2712 Attn: Reprints, or via e-mail from ais@gsu.edu.

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ISSN: 1536-9323

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