Guideline for Login Configuration Setting 2014
Disclaimer:
1. This guidelines contains 4 sections :-
Section A: .ocx File Checking for ePXS User Section B: .ocx File Checking for Smartcard User
Section C: ActiveX Configuration Section D: Medium Access Installation client module installation
2. This guideline is also applicable for the new ePXS User who also has the old ePXS.
3. If error still occurred after the installation, please contact CDC Customer ServiceeP Counter for further
assist. 4.
Example of Login ePerolehan error that cause by installationconfiguration: Invalid Certificate 600Failed to retrieve certError in creating signature.
A. .ocx File Checking for ePXS User
1.
This section A is applied for ePXS user ONLY. For MyEP CardPTJ Smartcard medium access, please start the guideline starting from Section B: .ocx File Checking for Smartcard User.
2.
First, go to Start Program and type regedit in Search Programs and files input box. Then, press enter.
3.
The Registry Editor screen will pop-up and go to menu Edit Find. Please type ftvba11.ocx in Find what input box and click Find Next button.
Guideline for Login Configuration Setting 2014
4.
If the ftvba11.ocx file exists in the PCLaptop, you may find at Data section display the ftvba11.ocx else if no
result appears, go to step no. 8.
5. Take note the location of the ftvba11.ocx file. Close the Registry Editor window.
6.
Go to the location of ftvba11.ocx file by referring to the above result. Check the Date Modified of the file and make sure the latest Modified Date is 2013.
Guideline for Login Configuration Setting 2014
7.
If the Date Modified of the ftvba11.ocx file is on 2007, please uninstall all client modules old epxsnew epxs
and then restart the PCLaptop. i
Uninstall new ePXS : Go to Start Program ePerolehan ePXS Uninstall
ii
Uninstall old ePXS : Go to Start Program ePXS Uninstall
8.
Next, please go to Section C: ActiveX Configuration.
Guideline for Login Configuration Setting 2014
B. .ocx File Checking for Smartcard User
1.
This section B is applied for Supplier MyeP Card PTJ Smartcard user who has installed the Smartcard client module but still having error during login into ePerolehan Invalid Certificate 600Failed to retrieve certError in
creating signature. For new user who
didn’t install the Smartcard client module yet, please proceed with Section C: ActiveX Configuration.
2.
Uninstall the ePerolehan client modulereader first. Go to Start Reader for ePerolehan Reader for ePerolehan Uninstall. Follow the step of uninstall process until Finish. Please restart the pclaptop before
proceeds to the next step.
3. Open the Internet Explorer. Go to Tools Manage Add-ons.
Guideline for Login Configuration Setting 2014
4. Below screen will appear. Please take note the location of EGCard.EG. If there is no file name EGCard exist, please
proceed to Section C, and else please follow below step to get the file location.
i
Choose the Selection on Show: All add-ons
ii
Click on EGCard.EG
iii
Click on More information hyperlink. Then the right pop-up windows will appear.
iv Copy the location of the directory.
5.
Go to Start Accessories Command Prompt, by right-click, choose Run as administrator.
Guideline for Login Configuration Setting 2014
6. Command windows will appear and please refer to the below screen and Tips of the Command Script. The
purpose of below step is to unregistered the .ocx file which has been installed before. There are 2 file need to unregistered if it still exist in the directory. Please use unregister command to unregister it.
i EG.ocx
ii EGDLL.dll
7. Once unregistered process done, a pop-up message will appear to notify the unregister process is success. Then,
please proceed at Section C: ActiveX Configuration.
Tips of the Command Script:- i
cd ..[Enter] = Go 1 step back to parent directory
ii cd [location of the above directory-refer no 3iv][Enter]
= Go to the respective directory entered
iii dir [Enter]
= View the list of files under above directory iv
regsvr32 [filename] -u [Enter] = unregistered the file in registry
Guideline for Login Configuration Setting 2014
C. ActiveX Configuration
