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The interviews involved to twelve informants who live in Surakarta by asking some questions regarding the lack of socialization of BPMKS program
done by Surakarta Local government. 2.
Observation Observation was done as an activity to collect data by observing directly
the object observed. This observation was done in Public Relations and Protocol Department of Surakarta Local Government, Jl. Jend. Soedirman No. 2 Surakarta.
3. Library Study
The library study was conducted by searching the written sources relevant to the problem under discussion. In the library study, information the functions of
Public Relations about the long and crowded queue in BPMKS Program was obtained by reading some books and newspaper that are related to the problem
statements
C. Types of Data
1. Primary data are the data gained directly from the informants.
2. Secondary data are the data gained from the library study.
D. Source of Data
The data were gained from two kinds of informants, namely: 1.
External informants The data were also obtained the Solonese by names of interview regarding
the socialization of BPMKS program. -
The table of the external informants of Surakarta local government.
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These are the informants selected by the researcher based on their acceptance and knowledge about Surakarta government’s policy in BPMKS
Program. The external informants’ statements were considered as the supporting data because the data has functions to support or strengthen the observation was
done in Public Relations Department to look for the proves related to the functions of Public Relations in Surakarta local government.
a. Tabel 3.1
The external informants of the interview regarding BPMKS Program are:
No Name
Gender Age
Occupation Data Code
1 Andrianto
Male 37
Banpol Inf 1
2 Adnan
Male 34
Laborer Inf 2
3 Atik
Female 35
Housewife Inf 3
4 Purwanti
Female 32
Helper Inf 4
5 Lia
Female 32
Housewife Inf 5
6 Supriani
Female 53
Helper Inf 6
7 Tri
Male 41
Laborer Inf 7
8 Ishak
Male 40
Laborer Inf 8
9 Dwi
Male 46
Potter Inf 9
10 Yatmi
Female 28
Trader Inf 10
11 Ridwan
Male 50
Stall owner Inf 11
12 Ida
Female 43
Housewife Inf 12
2. Internal informants
The primary data of this research were obtained from the informants of the internal public during the interviews. The internal informants’ statements were
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considered as the primary data because the researcher directly observed the Public Relations Department to understand how far the functions which have been done
by the Public Relations officers regarding the BPMKS program. -
The table of the internal informants of Surakarta local government The internal informants of Surakarta local government are determined
based on their knowledge and their relevance regarding the BPMKS program launched by Surakarta local government.
b. Table 3.2
The internal informants of the interview regarding BPMKS Program are:
No Name
Gender Age
Department Position
Data Code
1 Drs. H. Ichwan
Dardiri Male
71 DPKS
Dewan Pendidikan Kota
Surakarta The Head of
DPKS
Inf 1
2 Jackson Antonius
Napitupulu, S.E, M.Si
Male 38
PR Protocol The Head of
Media Relations
Sub Division
Inf 2
3 Dra. Nurdiana
Female 48
PR Protocol The Head of
Public Information
Center Sub Division
Inf 3
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E. Data Validation
The trial of data validation is done by using the triangulation technique. The triangulation of the data validation is done by using different resources of
data from the outside to prove validity of the data. The triangulation technique used in this research is the triangulation of source. This data gained from
observation and interviews were analyzed by crosschecking. Triangulation in terms of informant is performed by interviewing not only the internal but also
external. According to H.B. Sutopo 2002 in his book Metodologi Penelitian
Kualitatif, triangulation of source is a technique done by the researcher in collecting data when doing a triangulation, the researcher must use many sources
of data available.
F. Technique of Analysis
Technique of data analysis of this research is using three components of data and conclusion drawing. The three components of data are not linear, but
interactive. On the data analysis phase, this research is using the interactive data
analysis, such as: data reduction, data presentation, and data verification. The three main components will be done as follows:
a. Data reduction
The technique of data analysis is selective processes, focus, simplification, and abstraction of the rough data shown from the written data in the field. This
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data reduction is executed when the research took place; it helps the researcher to focus on the main problem.
b. Data presentation
Data presentation is used to connect the information of the organization with the data in the field. The data presentation helps the researcher understand
the situation happens in the field and what kind of action should be taken. c.
Data verification In this phase, the researcher is starting to collect the data. This is the time
when the researcher comprehends about the use of the research notes, such as: policies, pattern, and quotes. Then the researcher will draw the conclusion. The
conclusion will be verified during the research. Results of the interview will make the researcher easy to note the data and
check the data. Since this research employed qualitative method, it is useful to make a conclusion during the data collecting processes.
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CHAPTER IV DATA ANALYSIS
The general function of every Government institution is to inform all of the activities, programs and policies to its publics and so is Surakarta Local
Government. In order to accomplish the EFA Education for All, Surakarta local
government created BPMKS program. The program is expected to increase the implementation of compulsory education for nine-year and make the access easy
for all economic society levels in Surakarta. The interview involved twelve resource persons who represent the internal
and external informants. The result of the data analysis shows how the lack of socialization
of BPMKS program related to the functions of Public Relations in Surakarta local government. This will be drawn in this chapter.
As stated before the purposes of this research are to obtain the explicit picture of the efforts of Surakarta local government and its Public Relations
Department in solving the overloaded queue in BPMKS program and to show the problems of Public Relations job.
Whenever there are some agreements about the lack socialization of BPMKS program done by Surakarta local government from the informants
selected, it means the Surakarta local government has not made use its Public Relations Department optimally in their performances or functions.
