To address these bottlenecks and increase the effectiveness of the centres, the Government of Karnataka decided to expand
the WFC model in September 2015. This was done by launching 1,200 Single Window Service Centres that provide training and
employment services in addition to WFC functions.
6. References
Berg, E.; Rajasekhar, D.; Manjula, R. 2014. Social security benefits for unorganised workers in Karnataka: Programme
evaluation report Bangalore, Deutsche Gesellschaft für Internationale Zusammenarbeit.
GIZ. Single Window Service Karnataka, project website. Available at: http:sws-karnataka.org.
Nagaraj, R. 2012. Growth, inequality and social development in India: Is inclusive growth possible? Hampshire, United Nations
Research Institute for Social Development and Palgrave Macmillan.
National Commission for Enterprises in the Unorganized Sector NCEUS. 2007. Report on conditions of work and promotion of
livelihoods in the unorganised sector New Delhi. Available at: www.nceuis.nic.in [15 July 2015].
—. 2006. Social security for unorganised workers New Delhi. Available at: www.nceuis.nic.in [15 July 2015].
Rajasekhar, D.; Suchitra, J.Y.; Madheswaran, S.; Karanth, G.K. 2006. Design and management of social security benefits for
unorganised sector workers in Karnataka New Delhi, Deutsche Gesellschaft für Internationale Zusammenarbeit.
Sen, G.; Rajasekhar, D. 2012. Social protection policies, experiences and challenges New York, Palgrave Macmillan.
11 .
India: Rashtriya Swasthya Bima Yojna
18
By effectively integrating technology into the design of its scheme, RSBY has significantly extended health protection to
vulnerable and informal workers and is becoming one of the main platforms to deliver social protection.
When it was launched on 1 April 2008, RSBY had two main objectives:
to increase access for informal economy workers to quality health care
to reduce out-of-pocket expenditures on hospitalization RSBY is now implemented in 28 states and union territories of
India. As of April 2014, 37.2 million families are enrolled in the scheme and around 7.16 million hospitalization cases have
benefitted from the scheme. Initially targeted at the Below Poverty Line BPL population, the programme now covers more
categories of unorganized workers. ‘“BY s i fo atio te h olog IT platfo is o su essfully
used to administer other social security schemes. These standardization efforts could lead to greater efficiency and
transparency of social security schemes in India.
18
This chapter was authored by Thibault van Langenhove and Loveleen De of the ILO and reviewed by Isabel Ortiz, Valérie Schmitt, Markus
Rück and Xenia Scheil-Adlung of the ILO. It was first published in September 2015.
