7.4.3 Confi rmatory Factor Analysis CFA
Measurement Model To assess the refl ective measurement model, we examined
internal consistency reliability composite reliability 0.7, indicator reliability item loading 0.7, signifi cant at 0.05 level, convergent validity average variance
extracted AVE 0.5 and discriminant validity low cross loadings on the unin- tended constructs and square root of the AVE are larger than the correlations between
constructs Urbach and Ahlemann
2010 . Tables
7.1 and
7.2 show the fi nal assess-
ment results of the refl ective measurement model that were satisfactory. Of the six factors of store atmosphere, only interior design and social factors
prove to have signifi cant relationships with store quality. Thus, the other four factors were excluded from the analysis. Also, items of respective factors that had a loading
of below 0.7 were excluded from the analysis.
7.5 Structural Model Analysis
To assess the structural model, we examined R
2
values around 0.670 are strong, 0.333 moderate and 0.190 weak, effect size f
2
values around 0.02 are small, 0.15 medium and 0.35 large and path coeffi cient in terms of sign, magnitude and signifi -
cance. Figure 7.1
shows the results of the analysis: The path coeffi cient between OSL and social factors was signifi cant β = 0.164, p 0.05, f
2
= 0.027; the path coeffi cient between OSL and interior design was signifi cant β = 0.16, p 0.01,
f
2
= 0.025; the path coeffi cient between social factor and store quality was signifi - cant β = 0.169, p 0.01, f
2
= 0.07; the path coeffi cient between interior design and store quality was signifi cant β = 0.461, p 0.01, f
2
= 0.253; the path coeffi cient
Construct CR
AVE OSL
Interior Socfac
Storequa Satis
Repatron OSL
0.912 0.775
0.88 Interior
0.864 0.613
0.147 0.783
Socfac 0.945
0.896 0.155
0.536 0.946
Storequa 0.895
0.631 0.254
0.545 0.41
0.795 Satis
0.911 0.72
0.133 0.59
0.35 0.612
0.848 Repatron
0.938 0.835
0.142 0.485
0.269 0.513
0.643 0.914
Note 1: OSL optimum stimulation level, Interior interior design, Socfac social factors, Storequa store quality, Satis store patronage satisfaction, Repatron repatronage intention
Note 2: CR composite reliability. Internal consistency reliability is satisfactory when composite reliability is above 0.7
Note 3: AVE average variance extracted. Convergent validity is considered satisfactory when the AVE is above 0.5
Note 4: Square roots of average variances extracted AVE are shown on diagonal. Correlations between constructs are shown on off-diagonal. Discriminant validity is satisfactory when square
root of the AVE is larger than the correlations between constructs
Table 7.1 CR, AVE and correlations of refl ective constructs
balitrulyyahoo.com
B=0.164 p0.05
B=0.16 p0.01
OSL Socfac
Interior Storequa
Satis
Repatron
B=0.169 p0.01
B=0.461 p0.01
B=0.613 p0.01
B=0.651 p0.01
R
2
=0.42 R
2
=0.38 R
2
=0.32 R
2
=0.03
R
2
=0.01
Fig. 7.1 Results of PLS analysis
Items Construct
OSL Interior
Socfac Storequa
Satis Repatron
OSL4 0.889
-0.068 0.052
-0.033 0.092
0.002 OSL5
0.889 -0.067
0.077 0.117
-0.166 0.006
OSL6 0.863
0.139 -0.133
-0.087 0.076
-0.009 Design9
-0.064 0.767
-0.144 0.021
0.056 -0.031
Ambient1 -0.035
0.838 0.235
0.094 0.051
Ambient2 0.092
0.744 -0.043
-0.053 -0.026
-0.003 Design6
0.013 0.78
-0.069 -0.07
-0.085 0.033
Social1 0.031
-0.087 0.946
-0.029 -0.013
0.056 Social2
-0.031 0.087
0.946 0.029
0.013 -0.056
ProdQua1 0.132
-0.028 -0.047
0.812 -0.25
0.143 ProdQua2
0.051 0.05
-0.182 0.771
-0.251 0.041
InSerQu3 0.039
0.043 -0.052
0.809 0.108
-0.036 InSerQu4
-0.091 0.025
0.143 0.832
0.149 0.023
InSerQu5 -0.138
-0.095 0.136
0.745 0.247
-0.186 Satisfa1
-0.004 -0.115
0.115 0.011
0.883 0.022
Satisfa2 -0.062
0.161 -0.137
0.053 0.853
-0.089 Satisfa3
0.1 -0.038
-0.043 -0.142
0.83 0.163
Satisfa4 -0.032
-0.005 0.062
0.076 0.826
-0.095 Repint1
0.081 0.005
0.046 -0.023
0.009 0.917
Repint2 -0.004
-0.048 -0.03
0.074 -0.086
0.918 Repint3
-0.078 0.043
-0.016 -0.052
0.077 0.906
Note 1: OSL optimum stimulation level, Interior interior design, Socfac social factors, Storequa store quality, Satis store patronage satisfaction, Repatron repatronage intention
Note 2: All item loadings are signifi cant at 0.01 level. Indicator reliability is considered satisfactory when item loadings are 0.7, signifi cant at 0.05 level
Note 3: Discriminant validity is considered satisfactory when items exhibit high loadings on the intended constructs 0.5 and low cross loadings on the unintended constructs
Table 7.2 Factor loadings and cross loadings of refl ective constructs
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between store quality and store patronage satisfaction was signifi cant β = 0.613, p 0.01, f
2
= 0.375; and the path coeffi cient between store patronage satisfaction and repatronage intention was signifi cant β = 0.651, p 0.01, f
2
= 0.424. The construct OSL explained about 1 of the variance of interior design and 3
of social factor, respectively. The constructs social factor and interior design explained about 32 of the variance of store quality. The construct store quality explained about
38 of the variance of store patronage satisfaction. The construct store patronage satisfaction explained about 42 of the variance of repatronage intention.
7.6 Conclusion and Future Trends