What-If Mode- Developing scenarios for solution with the assistance of information systems DSS Goal-Seeking Mode- Establishing the input factors necessary to achieve specified goals Help to rapidly obtain quantitative results needed to reach a decision Op

Capabilities of Decision Support Systems Capabilities of Decision Support Systems • Scenario Generation and Goal Seeking With a DSS

1. What-If Mode- Developing scenarios for solution with the assistance of information systems DSS

2. Goal-Seeking Mode- Establishing the input factors necessary to achieve specified goals

DSS Capabilities of Decision Support Systems Capabilities of Decision Support Systems • Using DSS in the Decision Making Process 1. Intelligence- A search of the environment is made to find and define the problem or an opportunity 2. Design- Several alternative solutions are developed 3. Choice- Alternatives are compared 4. Implementation- Solution is implemented and tracked, and improvements made • Note: Each of these steps may require backing up to a preceding one to redefined the problem or select a better solution Capabilities of Decision Support Systems Capabilities of Decision Support Systems • Features of DSS 1. Support decision making in ill-structured situations when problems are not able to be computerized

2. Help to rapidly obtain quantitative results needed to reach a decision

3. Operate in the ad hoc mode to meet the needs of the user

4. Support modification of the models 5. Foster high quality decision making

Capabilities of Decision Support Systems Continued Capabilities of Decision Support Systems Continued

6. Facilitate the implementation of decisions 7. Support group decision making

8. Be user friendly 9. Give managers the opportunity to better understand their business Capabilities of Decision Support Systems Capabilities of Decision Support Systems • Limitations of Using Spreadsheets as DSS Models 1. Limited in data handling capabilities 2. Cannot work with large databases 3. Don not allow for the construction of more complex models 4. Modifications are difficult to keep updated when used by numerous people Can lock the worksheet to solve this problem Components of DSS Components of DSS

1. Data Management Subsystem 2. Model Management Subsystem