SUCOFINDO INTERNATIONAL CERTIFICATION SERVICES
Sucofindo ICS FRM 3.04
Issue 04 Rev. 6 22of 135
B. 4. Stakeholder Consultation
B. 4. 1.  Summary of How Stakeholder Consultation was Organized Stakeholders Consultation and Company Responses
Issue Company Responses
Assessor Findings Trade Unions
a.  Workers  who  work  overtime exceeding  the  government
overtime  hour  requirements over 14 hoursweek
b.  Damaged Personal Protection Equipment
PPE is
not promptly  replaced  because
out of stock. a. The
companyal ready
makes the rules throughout the  Mills  and  Estates  to
comply  with  working  hours and  overtime  payment  in
accordance
with government regulations.
b. The  company  will  ensure the  stock  of  each  of  PPE
items in the office a. Conform
b. Conform
Bangko  Village  Customary leaders,
religious leaders,
plasma representatives,
Village Chiefs
a.  Complaint about dust of roads passed  by  FFB  trucks  that
cross residential areas.
b.  No complaint related to water,
air and sound pollution.
c.  No cases of land dispute. The last  compensation  process
was in 1999. d.  Confirmation that no worker is
employed under the age of 18 years old child labour.
e.  The company has given CSR assistance  in  the  form  of
religious, glasses, and biogas assistance.
a. The  company  has  followed up by:
-  Distributing circulars
and  displaying  traffic signs  of  truck  maximum
speed limit
outside residential  areas:  40
kmhourandin residential areas: 25 kmhour.
-  Conducting regular road watering  during  the  dry
season. Confirmation  with  the  public
representatives: has met the communitydesires
Conform
Karya Mukti Cooperative
a. The  Mill‟s  acceptance  criteria
of  accepted  and  unaccepted palm  fruit  are  not  fully
understood.
b.  FFB price
has been
transparent and complied with local government regulations.
c.  SPK  has  been  revised  and a.  The
company has
conducted  re-socialization to  the  farmer  group  and
displayed images
of accepted  and  unaccepted
palm fruit as an aid. Conform
SUCOFINDO INTERNATIONAL CERTIFICATION SERVICES
Sucofindo ICS FRM 3.04
Issue 04 Rev. 6 23of 135
the  scope  has  conformed  to field actual implementation.
d.  Payment  has  been  on  time according to the agreement.
Contractors
Bpk.  Mulyani  Contractor  for Diesel
Pump House
Construction -  The  agreed  SPK  has  been
available  and  payment  has been on time.
Conform
B. 5.  Date of Next Surveillance Visit