30
Non-Performing Loans by Segment Movement by Customer Segment Rp Bn
Non-Performing Loan Movements Rp Tn – Bank-Only
Excluding loans to other banks
20.66
0.54 8.49
0.39 5.36
0.58
23.44
3Q 2016 UG to PL DG to NPL Payment Write-Offs Other
4Q 2016
- 723
2,304 221
6,503 1,205
161 540
960
63 489
458
91 236
436
- 1,000
2,000 3,000
4,000 5,000
6,000 7,000
8,000 9,000
UG to PL DG to NPL
WO Corp
Comm Small
Micro Cons
NPLs 4Q
NPLs Rp tn
Rp tn Corporate
2.33 1.36
1.01 Commercial
15.40 5.08
9.32 Small
2.47 0.69
4.07 Micro
1.77 0.19
3.50 Consumer
1.47 0.07
1.73 Total
23.44 2.78
3.96
31 Total Loans originated since 2005
Net Upgrades
Downgrades 4Q 2016 Details
Loan Background
Q Balance
Rp Bn 4Q
2014 1Q
2015 2Q
2015 3Q
2015 4Q
2015 1Q
2016 2Q
2016 3Q
2016 4Q
2016 DG to
NPL UG to
PL
Corporate 226,088
0.06 -
0.11 0.38
0.24 0.13
0.24 -
0.32 0.32
- Commercial
160,436 0.37
0.13 0.95
0.83 0.77
1.97 3.02
0.16 3.87
4.01 0.14
Small 58,330
0.31 1.29
1.17 1.24
0.54 1.31
1.50 1.36
0.63 0.90
0.26 Micro
50,627 0.83
1.25 1.37
1.50 1.08
1.37 1.45
1.35 0.84
0.97 0.12
Consumer 84,610
0.09 0.28
0.23 0.25
0.17 0.32
0.21 0.30
0.17 0.28
0.11
Total
580,091 0.25
0.33 0.60
0.68 0.31
0.94 1.28
0.35 1.36
1.45 0.09
downgrades and
upgrades are quarterly figures
32 Restructured Loans
17 .1
14 .3
13 .1
13 .6
13 .5
13.5 14
.2 13
.9 14
.0 11
.7 11
.7 12.0
12.5 12
.7 11
.2 11
.5 10
.2 11
.8 14
.4 20
.9 26
.4 28.9
28 .3
34 .1
39 .3
47 .2
0.0 5.0
10.0 15.0
20.0 25.0
30.0 35.0
40.0 45.0
50.0
4Q 09
4 Q
10 1
Q 11
2 Q
11 3
Q 11
4 Q
11 1Q
12 2Q
12 3
Q 12
4 Q
12 1
Q 13
2 Q
13 3
Q 13
4 Q
13 1
Q 14
2 Q
14 3Q
14 4
Q 14
1 Q
15 2
Q 15
3 Q
15 4
Q 15
1Q 16
2Q 16
3 Q
16 4
Q 16
Downgrade to Non-Performing After being Restructured
14.9 17.2
16.2 13.012.8
17.6 13.5
17.8 26.2
23.6 33.0
0.8 0.2
3.9 0.2
5.5 5.7
1.6 3.4
11.7
2.3 13.9
0.0 5.0
10.0 15.0
20.0 25.0
30.0 35.0
2 Q
14 3
Q 14
4 Q
14 1Q15
2 Q
15 3
Q 15
4 Q
15 1
Q 16
2 Q
16 3Q16
4 Q
16
NPL in Restructured Loan DG to NPL After Being Restructured
33
Total Assets Rp78.8Tn
Bond Trading Volume Rp82.8 tn
Total Assets Rp25.2Tn
Total Loans Rp4.9Tn
Total Financing Rp18.6Tn
Total Financing Rp55.6Tn
Equity FI Underwriting Rp25.2 tn
Annual FYP Rp3.1Tn
Net Interest Margin 7.8
Net Interest Margin 3.2
Total Deposits Rp70.0Tn
Equity Trading Volume Rp145.5 tn
ROA 5.3
ROA 1.6
ROA 4.3
ROE 5.8
ROE 9.5
ROE 66.8
ROE 7.4
ROE 25.5
• Remains the leader in syariah financing
• Capital injection program over 3 years
• Cross-selling syariah products to Mandiri
customers • Expansion of business to
fully utilize current capital base
• Cross-sell capital market services to broad range of
Mandiri customers • Refocus business toward
higher fee income • Providing end-to-end bank
assurance business • Continue to build cross-sell
opportunities in various segments
• Bancassurance products to complete our suite of
consumer offerings • Enhancing operating
model • Improving risk
management systems and IT
• Improving productivity • Pe et ate Ba k Ma di i s
network and customer base to develop the
multifinance segment with a strong focus on new 4
wheel vehicles. Investment Banking
Syariah Banking Insurance
Niche Banking Multi-Finance
AXA Mand
iri Fi
nanci al
Servi ces
Perf orman
ce
90 245
235 171
183 237
255 258
234 262
259 298
270 269
256 348
297 316
308 360
274 247
387 331
280 262
434
2Q 10 3Q 10
4Q 10 1Q 11
2Q 11 3Q 11
4Q 11 1Q 12
2Q 12 3Q 12
4Q 12 1Q 13
2Q 13 3Q 13
4Q 13 1Q 14
2Q 14 3Q 14
4Q 14 1Q 15
2Q 15 3Q 15
4Q 15 1Q 16
2Q 16 3Q 16
4Q 16
Ne t
Pr of
it A
ft e
r Ta
x R
p Bn
A n
n u
a l
Fi rs
t Ye
a r
Pr e
m iu
m AF
YP Rp
Bn of
P ol
icy H
ol d
e rs
599 549
673 820
742 769
946 796
892 712
667 695
850 726
774 611
832 874
648 648
816 719
893 760
668 591
1,046
2Q 10 3Q 10
4Q 10 1Q 11
2Q 11 3Q 11
4Q 11 1Q 12
2Q 12 3Q 12
4Q 12 1Q 13
2Q 13 3Q 13
4Q 13 1Q 14
2Q 14 3Q 14
4Q 14 1Q 15
2Q 15 3Q 15
4Q 15 1Q 16
2Q 16 3Q 16
4Q 16
811 893
1,519 1,603
1,639 1,695
1,744 1,791
1,859 1,878
1,919 1,967
2,033 2,123
2,217 2,354
2,479 2,657
2,962 3,162
3,360 3,465
3,710 3,832
2Q 10 3Q 10
4Q 10 1Q 11
2Q 11 3Q 11
4Q 11 1Q 12
2Q 12 3Q 12
4Q 12 1Q 13
2Q 13 3Q 13
4Q 13 1Q 14
2Q 14 3Q 14
4Q 14 1Q 15
2Q 15 3Q 15
4Q 15 1Q 16
17 .1
Y o
Y G
ro w
th 12
.2 Y
o Y
G ro
w th
10.5 Y
G row
th
35
2016 Target 2016 Realization
2017 Target
Gross Loan Growth YoY 10.0 - 12.0
11.2 11.0 - 13.0
Low Cost Deposits Rp 480.0 Tn
Rp 489.4 Tn Rp 537.0 Tn
Net Interest Margins 5.8 - 6.0
6.4 5.7 - 5.8
Efficiency Ratio 45.0
42.4 43.0
Gross NPLs 3.5 - 4.0
4.0 3.5 - 4.0
Cost of Credit 2.8 - 3.2
4.0 2.5 - 2.7
of New ATMs 567
73 197
of New EDCs 5,000
-50,150 10,000
of New Micro Network 398
344 34
of New Conventional Branches 44
49 16
36
Operating Performance
Highlights
37
Performance to Date: FY2016 Rp Bn Strategies for 2016
1. Focusing on Anchor Clients and penetrating through using of
Transaction Banking 2. Account Plan implementation for top
76 Corporate Banking Customers. 3.
P o ide o e stop se i e solutio s fo usto e s t a sa tio s a d eate
new business process to accelerate the execution of Account Plan
including effective and responsive Complaint Handling.
4. Strengthen business alliance with Mandiri InHealth Mandiri DPLK to
ease corporate customers to manage their needs in health insurance
pension fund severance
5,783 4,342
2,166 623
11,669 1,700
9,968
38
Contribute to the Insurance Portfolio
Leveraging our institutional, corporate, commercial customers
Providing solutions through our banking products to InHealth healthcare provider
Cross-selling Mandiri products to InHealth members
We have over 700 institutional, 300 corporate, and 1,700 commercial customers with the potential to become members
of InHealth
• InHealth has over 7,018 healthcare providers and recorded over Rp 1,064 Bn in claims year to date 2016
• Bank Mandiri will leverage the hospital network as I Health s partner to increase transactions through enhanced cash
management products • Bank Mandiri also will provide retail packaged products for
all the doctors as I Health s partner
InHealth earned premium payments of Rp 1,441 Bn in 2016 year to date from clients. Going forward, Bank Mandiri will
encourage the use of cash management products through Bank Mandiri
s distribution channels and cross sell other products to over 1.2 Mn InHealth members.
692 ,831
1 ,023
,228 1
,175 ,240
1 ,118
,206 1,1
41 ,89
6 1
,087 ,313
940 ,696
1 ,247
,334 5,501
6,242 6,314 6,262 6,094 6,189
7,072 7,018
- 2,000
4,000 6,000
8,000
- 200,000
400,000 600,000
800,000 1,000,000
1,200,000 1,400,000
2009 2010 2011 2012 2013 2014 2015 2016 Total Member
of Providers 36
78 47
107 120
203 155
163
203 811
1,073 1,203
1,410 1,400
1,432 1,620
50 100
150 200
250
- 200
400 600
800 1,000
1,200 1,400
1,600 1,800
2009 2010
2011 2012
2013 2014
2015 2016
Profit Rp Bn GWP Rp Bn
39
1. Implement client segmentation strategy for Treasury anchor and non-
anchor clients.
2.
Increase retail coverage of fixed income and structured products.
3. Develop new FI client coverage model and implement segmentation strategy.
4. ‘e italize o e seas offi es fu tio as
a distribution channel, and introduce new business models.
5. Enhance retail brokerage program in Mandiri Sekuritas.
6. Upgrade business license status of Mandiri Sekuritas Singapore Office.
Performance to Date: FY 2016 Rp Bn Strategies for 2016
4,376 3,874
495 7,717
93 7,589
Rp Bn
40
Q4 2016 Q4 2015
Y-o-Y
Revenues 724
589 23
• Investment Banking 130
143 -9
• Capital Market 323
269 20
• Proprietary 56
3 1,650
• Investment Mgt 216
175 23
Operating Expenses 518
508 2
Earnings After Tax 123
13 835
Equity Transactions – bn
134,365 116,543
15 SUN Transactions
– bn 82,838
55,570 49
Equity Bonds Underwriting –
bn 25,231
13,711 84
ROA 8.0
1.0 7.0
ROE 11.5
1.3 10.2
41
1.Support Bank Ma di i s Wholesale
Banking vision as an Integrated Wholesale Bank through
sophisticated, customized and complete services leading to increased revenue
through Wholesale Deposit generation and Fee Income.
2.Increasing profit and market share th ough i
easi g e isti g usto e s share of wallet, increasing revenue from
e usto e s a d a agi g NPL s. 3.Provide the best total business solutions
for commercial customers by developing products and services including quality
bundling of products, quick service and competitive pricing.
4.Effective Alliance in units based on customer base in Commercial
segment, especially in developing value chain business.
Performance to Date: FY2016 Rp Bn Strategies for 2016
3,965 1,916
1,775 229
7,426
8,396
-969
42
Business Savings Product
Expanding Scope of Distribution, 4Q 2016 Solid Stable Source of
Low Cost Funds
Product 4Q
2016 4Q
2015 Growth
Demand Deposit
40.44 38.12
6,08
Rupiah
26.39 20.87
26.45
FX
14.05 17.25
- 18.55
Saving Deposit
8.14 8.56
-4.91
Total CASA
48.58 46.68
4.07
Total Funding
66.35 63.63
4,27
CASA Ratio = 73.21 Funding from Java Bali = 74
of total funding
Sumatera Loans = Rp 27.1 tn
Funds = Rp 10.6 tn Kalimantan
Loans = Rp 7.9 tn Funds = Rp 4.2 tn
Eastern Loans = Rp 5.1 tn
Funds = Rp 2.5 tn
Java and Bali Loans = Rp 125.0 tn
Funds = Rp 49.1 tn
CBC = 25 Unit Floor = 23 Unit
43
1. Continue to develop retail payment
solutions for top retail industry value chains and business clusters in order
to increase low cost deposit and fee- based income
2. Develop customer education to
further increase usage of new retail products e.g., pre-paid as well as e-
channel transactions in order to i
ease usto e s lo alt a d balances.
Performance to Date: FY2016 Rp Bn Strategies for 2016
6,464 6,899
2,776 3,291
12,849
4,736 8,112
44
Numbers are restated after Resegmentation in Jul 2015 Medan
Makassar Banjarmas
in Surabaya
Semarang Denpasar
Bandung Pekanbaru
Palembang B.Lampung
Pontianak Samarinda
Manado Palu
Jayapura Balikpapan
Batam Jambi
Pematang siantar Padang
Bekasi Jakarta
Solo Tangerang
Bogor
Branch Models that covered SME Customers M-1 Branch : 79
M-2 Branch : 68 M-3 Branch : 165
Expanding Scope of Distribution, 4Q 2016 Solid Stable Source of
Low Cost Funds
Product 4Q
2015 4Q
2016 Growth
YTD Demand
Deposit 36.4
42.5 16.5
Saving Deposit
74.3 77.9
4.8
Total CASA 110.7
120.3 8.7
Total Funding
133.2 139.8
5.0 Rp Tn
CASA Ratio = 86.10 Funding from Java Bali = 76.2
of total funding
Sumatera Loans = Rp 14.1tn
Funds = Rp 17.7 tn Kalimantan
Loans = Rp 9.2 tn Funds = Rp 6.2 tn
Eastern Loans = Rp 7.9 tn
Funds = Rp 9.4 tn
Java and Bali Loans = Rp 29.5 tn
Funds = Rp 106.5 tn
10.31 13.28
16.06 23.97
36.73 37.44
39.93 41.82
44.50 46.30
48.40 49.70
50.46 49.82
49.60 49.32
49.13 48.80
50.40 50.60
51.09 50.74
52.71 53.24
55.58
4Q 07 4Q 08
4Q 09 4Q10
4Q 11 1Q 12
2Q 12 3Q12
4Q12 1Q13
2Q13 3Q13
4Q13 1Q14
2Q14 3Q14
4Q14 1Q15
2Q15 3Q15
4Q15 1Q16
2Q16 3Q16
4Q16
Fi na
n ci
ng
91.1 89.1
83.1 82.7
86.2 87.2
92.2 93.9
93.9 95.6
94.2 91.3
89.4 90.3
89.9 85.7
82.1 81.7
85.3 84.5
82.0 80.1
82.6 80.4
79.2
FDR
BSM Add
ress ing As
se t Qu
al ity
Issues
Sy ari
a h
Fi n
an ci
ng Rp
tn
Fi n
an ci
a l P
er for
mance Rp
bn
FY 9
FY FY
FY FY
FY FY
FY
Fi n
an ci
n g
16,063 23,968
36,664 44,755
50,460 49,133
51,090 55,580
De p
o si
ts 19,338
28,999 42,618
47,409 56,461
59,821 62,113
69,950
A ss
e ts
22,037 32,482
48,672 54,229
63,965 66,942
70,369 78,832
E A
T 290.9
418.5 551.1
805.7 651.2
71.8 289.6
325.4
R ati
o s:
RO A
2.2 2.2
1.9 2.3
1.5 0.2
0.6 0.6
R O
E 21.4
25.1 24.2
25.1 15.3
1.5 5.9
5.8
G ro
ss N
PF 4.8
3.5 2.4
2.8 4.3
6.8 6.1
4.9
Ne t
In ter
es t M
ar gi
n Cos
t of Fund
s
Yo A
CoF N
IM
6.3 6.3
6.6 6.6
7.5 6.9
6.9 7.0
7.3 7.1
7.3 7.2
7.3 6.3
6.2 6.0
6.2 6.3
6.3 6.4
6.5 6.5
4Q 07 4Q 08
4Q 09 4Q10
4Q11 1Q12
2Q12 3Q12
4Q12 1Q13
2Q13 3Q13
4Q13 1Q14
2Q14 3Q14
4Q14 1Q15
2Q15 3Q15
4Q15 2Q16
12.4 13.0
12.7 12.3
13.0 11.5
12.0 12.2
12.4 12.3
12.4 12.1
12.0 11.1
11.1 11.0
10.9 10.6
10.0 10.6
10.9 10.8
5.4 5.7
5.6 5.1
5.2 4.5
4.7 4.5
4.5 4.6
4.0 4.0
4.1 4.4
4.5 4.5
4.4 4.4
4.3 4.2
4.2 3.8
46
1. 1 in Auto with new product and 2W
subsidiary build up 2.
1 position in Credit
Card with
innovation and portfolio optimization 3.
1 in mortgage via new segments and mandiri synergies
4. Drive growth in personal loans via new
products and distritbution. 5.
1 bank for I do esia s Gen-Y
6. Recognized
innovator in
banking- unbanked.
7. Extend 1 position in wealthy and
affluent.
Performance to Date: FY2016 Rp Bn Strategies for 2016
15,847 5,796
2,237 19,406
1,863 17,543
Mand iri
Tunas Fi
nance: Total
F inan
ci ng
YTD of Rp 18
.6 Tn
Tot al
Di sb
u rsem
en t
an d
th e B
reak d
ow n
for Joi
n t
Fi n
an ci
ng an
d N
on JF
B reak
d ow
n of
Fi n
an ci
ng FY
2016 P
erf or
man ce
257 576
884 761
1,054 1,110
1,016 523
1,506 1,199
1,409 1,600
1,454 1,909
1,020 2,217
1,858 1,908
1,261 2,650
1,530 1,592
981 1,771
1,478 1,728
2,224 2,456
2,056 2,408
2,206 2,391
2,236 1,936
3,094 2,975
3,012 2,909
2,414 2,618
Q112 Q212
Q312 Q412
Q113 Q213
Q313 Q413
Q114 Q214
Q314 Q414
Q115 Q215
Q315 Q415
Q116 Q216
Q316 Q416
JF N
o n
JF
1,353 1,609
1,420 2,075
2,105 2,416
2,871 2,678
3,290 3,374
3,398 3,824
3,549 3,732
3,975 5,062
4,761 4,727
3,636 5,216
373 486
396 401
372 345
289 232
208 162
149 108
96 71
82 73
67 70
36 43
60 72
49 56
56 76
80 70
64 70
68 60
45 41
57 56
41 19
5 8
Q112 Q212
Q312 Q412
Q113 Q213
Q313 Q413
Q114 Q214
Q314 Q414
Q115 Q215
Q315 Q415
Q116 Q216
Q316 Q416
M o
to rc
yc le
Us ed
Car N
ew Car
Rp Bn
FY 2016
FY 2015
Cha ng
Loa n
s 31
,27 2
26 ,75
8 16
N e
t In
co me
335 307
Ap p
ro val
Ra te
84 .7
87 .4
D isb
u rseme
n t
18 ,63
17 ,14
2 8.7
N IM
3.2 3.7
R O
A 4.3
5.1 -15
R OE
25 .5
29 .8
C ER
42 .5
45 .3
N PL
1.5 1.2
48
Supporting
Materials
49
The Growth Segments
Loan Growth Engine
Mortgage
Auto Loan 1
2
Funding Engine
Dominate payroll segment using BankWork for corporate and commercial customers
Improve transaction banking offering to
tap ash a age e t for a hor lie ts value hai 1
2 Product Focus
1.
Improve processing speed
2.
Tapping higher ticket size
3.
Target developer relationships
Key initiatives
1.
Streamline segment split between MTF and MUF
2.
Utilize existing Mandiri branch network for growth
Personal Loan Micro KSM 3
1.
Combine consumer personal loans and micro salary-based loans
2.
Le e age o i o s dist i utio footp i t
3.
Tap into our payroll customer base
50
39 36
28 24
10 10
9 10
14 20
FY 2016 2020
Consumer Micro
Business Banking
Assets Composition Mix
1
Commercial
Corporate 65
70 35
30
9M 2016 2020
Time Deposits
Liabilities Composition Mix
CASA
1 Excluding TSM and Wholesale Credit Recovery
Bank only figures
Cash Management • 17,592 Customers
• 22.7 Mn Trx in 2016
2
51
Admired Financial Institution
Retail Loans
1
• Rp 196.2 Tn • 33.1 of Loans
• High yield loan amounting Rp 135.4 Tn
Subsidiary Income • Total Rp 2.29 Tn
• Sum of income from 11 subsidiaries
16.6 of EAT Alliances
• Bank Guarantee: Rp 22.8 Tn • ForEx: USD 19.1 Bn
• Trade: USD 3.9 Bn e-Channel Tx
• 2,775 Mn Trx YTD • 24.1 YoY Growth
of Cards Issued • Credit
4.36 Mn • Debit 14.10 Mn
• Prepaid 8.82 Mn
1 Small Business, Micro and Consumers
2 Excluding Mandiri Transaction System
3 Incl. KSM Centre, MMU Cash outlet and MobilMU
of Accounts • Deposit 18.45 Mn
• Loan 1.72 Mn including mortgage
accounts of 155,124 of new Accounts YTD
• Deposit 4.32 Mn • Loan 664,162
of Outlets 2,599 Branches
3,424 Micro Outlets
3
17,461 ATMs
2009
2005
Market Cap: IDR 60 Tn Revenue Market Share: 8
Net Profit: IDR 2.41 Tn ROE: 10
Gross NPL: 16.3 Market Cap: IDR 136.9 Tn
Revenue Market Share: 13.4 Net Profit: IDR 9.22 Tn
ROE: 24.24 Gross NPL: 2.42
2020
Top Bank In ASEAN
Market Cap: IDR 251.4 Tn Revenue Market Share: 12.8
ROE: 21.0 Gross NPL: 2.15
52
2014
• Building a winning organization • Delivering tailored proposition
for priority segments • Building alliances
• Strengthening risk management • Wholesale transaction banking
• Retail payment deposits • Retail financing
• Business transformation • Developing integrated Human
Capital IT • Focusing on non-organic growth
1
st
Transformation 2
nd
Transformation 3
rd
Transformation
• Revenue YTD Whole Group: Rp66.0Tn 15 YoY
• Profit from Subsidiaries: Rp2.29Tn 16.6 of EAT
• FY Revenue Wholesale vs Retail : Rp 28.2Tn vs Rp 37.8Tn
Our Deal size has continued to move higher
• BSHB Rp 40bn 2008 • MTF Rp250 bn 2009
• Inhealth Rp 1.3 tn 2013
Bank Group
Finding Business Partners
M A
• JV with AXA AMFS. Gross Written Premiums Rp1.5tn. +27 YoY
• JV with Tunas Ridean MTF. Total Financing Rp4.1tn. 15 YoY
• InHealth partner BPJS
53
54
54,478 20,048
31,268
43,259
Net Interest Income Fee-Based Income Overhead Expenses
Others Pre-provision
Operating Profit
FY 2016
Notes : 1. Fee based income excluding gain on sale increasing value GB securities
2. Overhead expenses + others excluding provisions
FY 2015
Higher 12.7
48,500 18,636
28,755
38,381
Net Interest Income Fee-Based Income
Overhead Expenses Others
Pre-provision Operating Profit
Rp Bn Rp Bn
Reduce Cost of Funds Improve Assets Yield
Diversify into Fee Income
Reduce ProvisionLoan Improve Cost Efficiency
Leverage on cash generator wholesale to accelerate growth
Diversity into fee income
Competitive. sustainable
returns. with above-average
rates of growth
Business Strategy
Strategic Alliances
Support Strategy
55
56
E-Money is the re-branding of prepaid
Mandiri cards launched in October 2012.
Can be used for Toll-road Transactions Jabodatabek. Parking ISS Parking. Bus
Trans Solo Trans Jogja. Fuel Pertamina Gas Stations. Retail Shops
Indomaret. Alfamart. Alfamidi. Lawson. Superindo. Restaurants Solaria.
Excelso. Es Teller 77.
Can be owned by all customers non customers with a maximum balance of Rp
1 million. Recharge available at Mandiri ATM. ATM Bersama. E-money machines.
and E-money merchants.
Pre-Paid Card Volume 000s
775 1,748
4,015 5,282
5,275 7,891
9,578 13,662
16,802 18,012
24,163 27,455
36,018
11,680 20,211
21,752 22,741
21,156 20,679
19,460 20,502
22,079 23,864
24,644 27,260
30,058 30,698
33,826 39,691
214 209 161 136 131 415321 484 456
455 447426
19 272 1,502
2,231 6,421
8,332 14,874
20,981 22,777
24,508 27,205
30,466 36,704
44,169
1 Q
12 2
Q 12
3 Q
12 4
Q 12
1Q 13
2 Q
13 3Q
13 4
Q 13
1 Q
14 2
Q 14
3 Q
14 4Q
14 1
Q 15
2 Q
15 3
Q 15
4 Q
15 1
Q 16
2 Q
16 3
Q 16
4 Q
16
Indomaret e-Toll
Gaz e-Money
Pre-Paid Transaction Volume 000s
volume for quarter
846 981
1,093 1,412
1,564 1,663
1,752 1,829
1,976 2,112
2,249 2,478
2,693 2,892
3,080 3,255
3,428 3,650
693 1,098
1,226 1,312
1,409 1,533
1,5641,633 1,960
2,012 2,110
2,202 2,338
2,489 2,634
2,776
49 50
58 59
59 64
64 84
84 84
84 84
85 85
85 85
85 4
89 152
392 644
890 1,124
1,240 1,382
1,559 1,785
1,992 2,163
Ma r-
12 Ju
n -12
Se p
-12 De
c- 12
Ma r-
13 Ju
n -13
Se p
-13 De
c- 13
Ma r-
14 Ju
n -14
Se p
-14 De
c- 14
Ma r-
15 Ju
n -15
Se p
-15 De
c- 15
Ma r-
16 Ju
n -16
Se p
-16 De
c- 16
Indomaret e-Toll
Gaz e-Money
57
Outstanding – Rp Tn
based on OJK publication market data micro small medium business UMKM
2 ,195
4 ,208
5 ,764
5 ,136
7 ,057
5 ,187
6,8 77
5 ,689
8 ,527
7 ,039
7 ,732
5,9 74
5 ,945
4,0 05
6 ,337
6 ,153
6 ,379
8 ,497
12 ,534
4 Q
10 4
Q 11
4 Q
12 1
Q 1
3 2
Q 13
3 Q
13 4
Q 13
1 Q
14 2
Q 1
4 3
Q 14
4 Q
1 4
1 Q
15 2
Q 15
3 Q
15 4
Q 15
1 Q
16 2
Q 16
3 Q
16 4
Q 16
Booking
Booking Volume – Rp Bn
16.9 21.0
18.7
14.414.314.014.2 13.213.213.213.2
11.011.310.810.6 9.9
9.0 8.5
9.2
Asset Spreads
4.4 5.4
7.3 11.8
19.0 27.1
36.0 42.5
50.6
2.02 2.29 2.76
3.91 6.25
9.77 11.00
11.95 11.94
0.00 0.50
1.00 1.50
2.00 2.50
3.00 3.50
4.00 4.50
5.00 5.50
6.00 6.50
7.00 7.50
8.00 8.50
9.00 9.50
10.00 10.50
11.00 11.50
12.00 12.50
13.00
1 2
3 4
5 6
7 8
9 10
11 12
13 14
15 16
17 18
19 20
21 22
23 24
25 26
27 28
29 30
31 32
33 34
35 36
37 38
39 40
41 42
43 44
45 46
47 48
49 50
51 52
53 54
55
2008 2009
2010 2011
2012 2013
2014 2015
2016
Mandiri Microfinance Outstanding Mandiri Market Share
2005 2009
CAGR
2005-2009
2010 2014
CAGR
2010-2014
2015 2016
YoY Growth
Assets 263,383
394,617 10.6
449,775 855,040
17.4 910,063
1,038,706 14.1
Loans 106,853
198,547 16.8
246,201 529,973
21.1 595,458
662,013 11.2
Deposits 206,290
319,550 11.6
362,212 636,382
15.1 676,387
762,501 12.7
Revenues 10,835
22,261 19.7
28,504 56,501
18.7 66,879
73,764 10.3
ROE 2.52
22.06 72.0
24.24 20.95
3.6 18.33
9.66 -47.3
Gross NPL Ratio 25.20
2.79 5.60
2.42 2.15
2.9 2.60
4.00 53.8
Net NPL Ratio 15.34
0.42 3.73
0.62 0.81
6.9 0.90
1.53 70.0
LDR 51.72
61.36 2.41
67.58 82.86
5.2 87.68
86.54 -1.3
EAT 603
7,155 85.6
9,218 19,872
21.2 20,335
13,807 -32.1
Subsidiary EAT NA
434 22.2
994 1,086
2.2 2,085
2,288 9.7
Rp Billion
CAGR based on EAT 2006 Rp. 238.28 bn
58
Savings Deposit Growth Transaction channel growth
121 .5
139 .2
14 7.6
163 .8
163 .9
173 .4
180 .2
202 .2
195 .7
206 .6
217 .7
23 6.6
224 .0
22 6.2
230 .2
229 .5
208 .3
214 .1
22 4.0
246 .3
214 .3
248 .6
247 .8
273 .8
37.3 38.4
39.2 38.8
40.6 41.5
41.8 41.9
41.9 41.1
42.3 42.542.1
40.7 39.0
39.8 36.6
36.0 37.7
40.2 36.3
39.8 39.9
39.8
17.3 16.9
16.9 16.6
16.7 16.7
16.5 17.0
16.8 17.5
17.4 17.7
17.5 17.6
17.3 17.9
17.3 17.6
18.0 17.6
16.2 17.5
17.3
1 Q
11 2
Q 11
3 Q
11 4
Q 11
1Q 12
2 Q
12 3Q
12 4
Q 12
1 Q
13 2
Q 13
3 Q
13 4
Q1 3
1 Q
14 2
Q 14
3 Q
14 4
Q 14
1 Q
15 2
Q 15
3 Q
15 4
Q 15
1Q 16
2 Q
16 3
Q1 6
4 Q
16
Savings Deposits Rp tn As of Total Deposits
National Share of Savings Deposits
1 ,697
1 ,810
1,855 1
,966 1
,954 1
,954 2
,021 2
,045 1
,996 2
,096 2
,096 2
,129 2,141
2,29 1
2 ,432
2 ,421
2 ,405
2 ,629
2,450 2
,507
219.9 236.8 247.1
278.2 279.4 283.0 285.4 299.3 296.4
314.2 306.5 315.9 339.4
356.3 364.6 391.2
388.6 414.5
384.0477.3 112.6
128.1 136.9
147.2 139.6 136.4 151.4 145.4 143.2
138.1 140.1 143.4 141.1
133.2 179.9150.9 162.9
136.2 123.4
112.5
51.5 67.2
68.0 70.4 74.0 70.6
74.8 79.3 78.3
86.9 91.7 94.2 100.4
112.2 144.3 184.1 133.7
150.8 144.0
153.9
Other Payment
Transfer Withdrawal Inquiry
Avg ATM Daily Vol 000
7 .501
9 .623
11.057 12
.868 13
.625 32
,995 34
,133 48,975
57,436 74
,689 70
,034 100
,149 133
,970 168
,330 171
,659 196
,000 189
,600 253
,649 257,952
294 ,628
3,179 3,235
3,218 3,330
3,203 3,223
3,181 3,119
3,047 3,211
3,185 3,266
2,907 2,927
2,794 2,678
2,290 2,120
3.181 2,059
1Q12 2
Q 12
3 Q
12 4
Q 12
1 Q
13 2
Q 13
3 Q
13 4
Q 13
1 Q
14 2
Q 14
3Q14 4
Q 14
1 Q
15 2
Q 15
3 Q
15 4Q15
1Q16 2
Q 16
3 Q
16 4
Q 16
Quarterly Call Center Trans. 000 Quarterly Mobile Trans. 000
59
Risk Profile CAR Min
1 – Low
8 2
– Low to Moderate 9 - 10
3 – Moderate
10 - 11 4
– Moderate to High 5 - High 11 - 14
Ba k Ma di i is u de the LOW to MODE‘ATE isk p ofile
BUKU Tier 1 Capital
1 Rp 1 Trillion
2 Rp 1 Trillion - Rp 5 Trillion
3 Rp 5 Trillion - Rp 30 Trillion
4 ≥ Rp 30 Trillion
Ba k Ma di i is u de BUKU 4 . Minimum 70 loans and financing to
the productive sector required to be met at the end of June 2016.
Branch Sub Branch
Cash Office Total
Zone 1 21
286 114
421 Zone 2
38 609
109 756
Zone 3 15
110 20
145 Zone 4
29 164
32 225
Zone 5 18
124 11
153 Zone 6
12 54
5 71
Total 133
1347 291
1771
Branch Networking by Zone Bank
Ma diri s Capital Requirement Based on our Risk Profile Bank Mandiri Capital Requirment
At October 31. 2012
60
• Scorecard Refinement •Training Capacity
Development of Managers
•MKA Revitalization focus on credit analysis
verification
•Loan Factory for Fixed Income Loan
•FIN-1 Collection System •Change in Organization
•Crash Program for NPL debtors settlement
Origination Targeting
Maintenance Review
Collection
Operational Risk Building New
Business
•1,444 MKSMMCBack OfficeOther Position and 247
Managers
•Biweekly RTTA Risk. Threshold. Trigger Action
Plan Review Forum
•Mobile Sales and Maintenance System for MKS
•Incentive Scheme Refinement
•Post Transaction Control Welcome Call
•Savings •Pension Loans
•Joint Cooperation with Mandiri AXA General Insurance MAGI
•Joint Cooperation with Bank Syariah Mandiri BSM
– for Gold Pawning
•3,720 EDC hand held rolled out
•Early Warning System Development
61
4 .36
Mi lli
on Card
s Dr
ove Rp
9 .13
Tn in
Transacti on
Man d
iri V
isa Mas
ter car
d s
an d
E O
Q R ec
ei vab
les
3,575 3,761
3,910 4,296
4,245 4,492
4,590 5,035
5,025 5,195
5,303 5,620
5,557 6,855
7,566 8,288
8,344 8,751
8,683 8,970
8,768 8,761
8,674 9,128
2 ,081
2 ,156
2 ,358
2 ,446
2,5 70
2,6 85
2 ,972
3 ,032
3 ,083
3 ,155
3 ,275
3 ,435
3 ,602
3 ,665
3 ,727
3,8 17
3 ,890
3 ,969
4 ,036
4 ,128
4,2 56
4,3 64
1Q 11 2Q 11
3Q 11 4Q11
1Q12 2Q12
3Q12 4Q12
1Q13 2Q13
3Q13 4Q13
1Q14 2Q14
3Q14 4Q14
1Q15 2Q15
3Q15 4Q15
1Q16 2Q16
3Q16 4Q16
R ecei
vab les
Rp tn
Car d
s 00
0s 3,032
3,421 3,669
4,080 3,782
4,167 4,462
5,053 4,832
5,166 5,266
5,315 5,174
6,749 7,230
7,530 6,949
7,229 7,076
7,394 7,047
7,221 6,763
53 53
56 55
54 53
53 59
60 63
66 69
76 125
171 302
303 295
276 291
278 257
247 271
1Q 11 2Q 11
3Q11 4Q11
1Q12 2Q12
3Q12 4Q12
1Q13 2Q13
3Q13 4Q13
1Q14 2Q14
3Q14 4Q14
1Q15 2Q15
3Q15 4Q15
1Q16 2Q16
Tr an
sf er
B al
an ce
Cas h
Ad van
ce
R e
tai l
Tot al
C ar
d Quart
erl y
Sal es b
y Typ
e o f
Tr an
sact io
n Rp
Bn
63
Corporate Customer by Rating Summary of Risk Management Initiatives
Credit
Market
Operational
• ORM implementation in all unit. incl. overseas offices subsidiaries
• Bring Op. Risk top issues into Management • Review Op. Risk on new procedures new products
• Development of risk measurement system for derivative structured product Summit
• Implement Market Risk Internal Model • Intraday Limit Monitoring
• Enhance Policy Procedure for Treasury ALM • Enhance FTP Fund Transfer Pricing method
• Develop liquidity stress test safety level • Develop measurement of capital for IRBB
• Wholesale Transaction: Optimize credit decision process by focusing on quantitative factors of
analysis. redefining clear role of risk team . and aligning RM Organization into business expansion
• High Yield Business: Assign dedicated team. set up loan factory. enhanced business process incl. tools.
monitoring collection system. policy • Optimize capital by implementing ERM VBA
• Consolidate risk management of subsidiaries High Risk Rating C- G
Medium Risk Rating BBB – B
Low Risk Rating AAA – A
51 64 68 60
69 91
84 80 81 72
67 34
24 21
25 24
7 13 16 16
24 23
15 12 11 15 7
2 3
4 3
4 10
20 40
60 80
100
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
64
Bank Only
IDR billion Cons FY 2016
9M 2016 FY 2015
YoY
Gross Loans 662,013
625,123 595,457
11.2 Government Bonds
98,933 102,434
103,869 -4.8
Total Assets 1,038,706
975,163 910,063
14.1 Customer Deposits
762,501 690,507
676,387 12.7
Total Equity 153,370
152,786 119,492
28.4 RoA
– before tax p.a. 1.96
2.28 2.99
-34.5 RoE
– after tax p.a. 9.66
11.48 18.33
-47.3 Cost to Income
42.39 42.76
43.00 -1.4
NIM p.a. 6.44
6.54 6.08
6.0 LDR
86.54 90.24
87.68 -1.3
Gross NPL Total Loans 4.00
3.81 2.60
53.7 Provisions NPLs
124.46 126.56
145.54 -14.5
Tier 1 CAR 20.26
21.51 16.15
25.4 Total CAR incl. Credit, Opr Market
Risk 21.36
22.63 18.60
14.8 EPS Rp
592 514
872 -32.1
Book ValueShare Rp 6,573
6,548 5,121
28.3
176.9 153.5
148.8 122.9
93.1 92.1
90.6 89.5
88.3 88.4
88.2 88.4
89.1 86.8
83.5 82.2
78.1 78.2
77.9 78.1
78.5 78.4
80.4 77.9
78.9 79.2
79.6 82.2
82.2 90.6
89.0 87.6
86.2 100.1
100.1 101.1
103.9 98.1
99.1 102.4
98.9
43.0 48.3
65.4 65.4
75.9 106.9
117.7 138.5
174.5 175.2
181.6 188.3
198.5 201.9
218.0 231.9
246.2 251.8
276.7 297.5
314.4 327.2
350.4 365.2
388.8 391.6
428.7 450.8
472.4 470.4
485.8 506.5
530.0 532.8
552.8 560.6
595.5 574.7
610.9 625.1
662.0
27.0 33.4
60.5 36.1
50.6 64.5
59.2 91.1
95.7 84.1
89.0 89.8
106.9 110.6
100.6 95.3
125.5 136.1
120.3 126.4
159.1 141.3
140.9 145.3
167.9 169.7
163.9 167.1
178.4 168.4
190.1 204.1
238.9 235.4
261.2 244.1
210.7 234.0
261.5 247.6
277.8
100 200
300 400
500 600
700 800
900 1000
1100 1200
4Q 00 4Q 01
4Q 02 4Q 03
4Q 04 4Q 05
4Q 06 4Q 07
4Q 08 1Q 09
2Q 09 3Q 09
4Q 09 1Q 10
2Q 10 3Q 10
4Q10 1Q11
2Q11 3Q11
4Q11 1Q12
2Q12 3Q12
4Q12 1Q13
2Q13 3Q13
4Q13 1Q14
2Q14 3Q14
4Q14 1Q15
2Q15 3Q15
4Q15 1Q16
2Q16 3Q16
4Q16
G ove
rnme nt
B ond
s Loa
ns O
the r Ass
e ts
75 .4
75 .4
74 .1
6 .6
40 .9
47 .1
3 4
.8 13
.4 11
.2 8
.5 6
.1 7
.3 7
.2 6
.0 6
.5 7
.3 7
.7 8
.5 8
.0 7
.1 6
.9 7.
7 7
.5 7
.4 7
.3 7
.6 6
.2
6 .6
19 .0
19 .0
34 .1
46 .9
50 .1
52 .2
56 .8
5 7
.2 63
.6 68
.3 7
6 .0
71 .7
76 .5
7 5
.5 79
.5 90
.9 83
.4 88
.6 87
.9 89
.1 88
.6 84
.6 87
.3 8
7 .4
85 .5
85 .8
8 6
.1 85
.3 88
.7
86.3
In t.
fro m
B o
n d
s In
t. fro
m Loa
n s
Tot al
Asse ts
Grew 14
.1 Y
-o -Y
to Rp
1 ,038
.71 Tn
Tot al Asse
ts Rp
Tn Con
sol id
a ted
66
Aggregate of Rp 48.807 Tn US 3.623 Bn in written-off loans as of end-of June 2016, with significant recoveries and write back on-going:
2001: Rp 2.0 Tn
2002: Rp 1.1 Tn
2003: Rp 1.2 Tn
2004: Rp 1.08 Tn
2005: Rp 0.818 Tn
US 83.2m
2006: Rp 3.408 Tn
US 378.5m
2007: Rp 1.531 Tn
US 249.3m
2008: Rp 2.309 Tn
US 211.8m
Q4 09: Rp 0.775 Tn
US 82.5m
Q1 10: Rp 0.287 Tn
US 31.6m
Q2 10: Rp 0.662 Tn
US 73.0m
Q3 10: Rp 0.363 Tn
US 40.7m
Q4 10: Rp 1.349 Tn
US149.7m
Q1 11: Rp 0.468 Tn
US53.8m
Q2 11: Rp 0.446 Tn
US51.9m
Q3 11: Rp 0.508 Tn
US57.8m
Q4 11: Rp 0.78 Tn
US86.1m
Q1 12: Rp 1.647 Tn
US180.1m
Q2 12: Rp 0.721 Tn
US76.8m
Q3 12: Rp 0.489 Tn
US51.1m
Q4 12: Rp 0.885 Tn
US91.8m
Recoveries of Written off
Loans
Q1 13: Rp 0.918 Tn
US94.5m
Q2 13: Rp 0.683 Tn
US68.8m
Q3 13: Rp 0.630 Tn US54.4m
Q4 13: Rp 0.845 Tn
US69.4m
Q1 14: Rp 0.552 Tn
US48.7m
Q2 14: Rp 0.765 Tn
US64.5m
Q3 14: Rp 0.566 Tn
US46.4m
Q4 14: Rp 0.803 Tn
US64.8m
Q1 15: Rp 0.553 Tn
US42.4m
Q2 15: Rp 0.646 Tn
US48.5m
Q3 15: Rp 0.751 Tn
US51.3m
Q4 15 Rp 1.089 Tn
US79.0m
Q1 16 Rp 0.570 Tn
US43.0m
Q2 16 Rp 0.645 Tn
US48.9m
Q3 16 Rp 0.833 Tn
US63.8m
Q4 16 Rp 1.145 Tn
US85.0m
including the write-back of RGM loans totaling Rp 2.336 Tn Including the write back of Kharisma Arya Paksi loans totaling Rp 0.124 Tn and Gde Kadek Rp 0.59Tn.
67
Summary BS Q
Q Q
Q Q
Y-o-Y Rp tn
Rp tn Rp tn
Rp tn Rp tn
Total Assets
1,038.71 975.16
971.44 906.74
910.06 14.1
Cash 22.91
20.13 23.55
18.44 25.11
-8.8 Current Acc w BI other banks
62.85 57.71
59.77 57.41
66.47 -5.4
Placement w BI other banks 73.70
58.32 66.87
58.05 37.39
97.1 Securities Net
56.55 55.42
49.14 45.55
43.64 29.6
Government Bonds 98.93
102.43 99.09
98.61 103.87
-4.8 - Trading
2.43 3.52
2.71 2.46
2.85 -14.8
- AFS 80.33
79.25 76.85
75.04 74.15
8.3 - HTM
16.17 19.66
19.53 21.11
26.87 -39.8
Loans 662.01
625.12 610.89
574.70 595.46
11.2 - Performing Loans
635.54 601.34
587.30 556.42
579.94 9.6
- Non-Performing Loans 26.48
23.78 23.58
18.29 15.52
70.6 Allowances
32.95 30.09
26.58 24.10
22.56 46.0
Loans – Net
629.07 595.03
584.31 550.61
572.90 9.8
Total Deposits – Non Bank
762.50 690.51
691.36 655.06
676.39 12.7
- Demand Deposits 187.05
163.06 165.82
157.77 172.17
8.6 - Savings Deposits
302.33 274.24
273.58 248.76
271.71 11.3
- Time Deposits 273.12
253.22 251.96
248.54 232.51
17.5 “ha eholde s E uit
153.37 152.79
147.09 118.05
119.49 28.4
68
Summary PL 4Q 2016
3Q 2016 4Q 2015
Y-o-Y Q-o-Q
Rp Bn of
Rp Bn of
Rp Bn of
Av.Assets Av.Assets
Av.Assets
Interest Income 19,825
7.6 20,518
8.4 18,933
8.3 4.7
3.4 Interest Expense
6,656 2.6
6,104 2.5
6,022 2.6
10.5 9.0
Net Interest Income 13,168
5.1 14,413
5.9 12,911
5.7 2.0
8.6 Net Premium Income
357 0.1
751 0.3
696 0.3
48.7 52.5
Net Interest Income Premium Income 13,525
5.2 15,164
6.2 13,607
6.0 0.6
10.8
Other Non Interest Income Other Fees and Commissions
3,202 1.2
2,755 1.1
2,433 1.1
31.1 16.2
Foreign Exchange Gains – Net
631 0.2
618 0.3
844 0.4
25.3 2.0
Gain from Incr. in value of sec sale of Gov.Bonds 90
0.0 263
0.1 178
0.1 NA
65.9 Others
1,899 0.7
1,399 0.6
2,015 0.9
5.7 35.8
Total Non Interest Income 5,822
2.2 5,036
2.1 5,479
2.4 6.2
15.6 Total Operating Income
19,347 7.5
20,200 8.3
19,086 8.4
1.4 4.2
Provisions, Net 8,734
3.4 6,023
2.5 3,552
1.6 146.5
45.4 Personnel Expense
3,435 1.3
3,290 1.3
3,444 1.5
0.3 4.4
GA Expenses 3,517
1.4 3,497
1.4 3,730
1.6 5.7
0.6 Loss from decr in value of sec Gov Bonds
- -
- -
- -
- Other Expenses
1,011 0.4
889 0.4
906 0.4
11.6 13.7
Total Expense 7,963
3.1 7,676
3.1 8,080
3.6 1.4
3.7 Profit from Operations
2,651 1.0
6,501 2.7
7,455 3.3
64.4 59.2
Non Operating Income 17
0.0 15
0.0 23
0.0 NA
NA Net Income Before Tax
2,634 1.0
6,486 2.7
7,478 3.3
64.8 59.4
Net Income After Tax
1,793 0.7
4,933 2.0
5,752 2.5
68.8 63.6
Ministry of Finance
Market Sale Bank
Indonesia
•
BI will gradually replace their use of SBI for market operations with SUN
•
BI could buy the Recap bonds gradually and this includes potential purchases of SUN VR
•
The Ministry of Finance will consider to buyback the SUN VR
•
Potential for debt switching with a different tenor of fixed rate bonds.
•
Bundle the recap bonds with assets creating an asset backed security and sell it to the market.
•
Sell the bonds. borrowing FX and use the liquidity to increase lending.
69
70
Government Bond Portfolio by Type and Maturity Rp 98,933 Bn
4 Q 16 Government Bond GainsLosses Rp Bn
Mark to Market impacts Profit Mark to Market impacts Equity
Nominal value
30.95 9.36
2.43 49.39
6.81
10 20
30 40
50 60
70 80
90
Trading AFS
HTM
Fixed Rate Variable Rate
Bonds by Rate Type Portfolio as of December Rp 98,933 Bn
Maturity Rp Bn
Trading Portfolio Available for Sale
Held to Maturity
Nominal MTM
Nominal MTM
Fixed Rate Bonds
1 year 208
209 7,719
7,796 151
1 - 5 year 354
370 21,783
22,751 5,058
5 - 10 year 990
1,013 13,847
14,127 1,285
10 year 839
837 4,672
4,716 320
Sub Total 2,391
2,429 48,021
49,390 6,814
Variable Rate Bonds
1 year -
- 65
65 9,356
1 - 5 year -
- 31,211
30,880 -
5 - 10 year -
- -
- -
10 year -
- -
- -
Sub Total -
- 31,276
30,945 9,356
Total 2,391
2,429 79,297
80,335 16,170
4 Q 15
Q Q
Q Q
Realized GainsLosses
on Bonds
5.75 136.03
