2017Q2 Analysts Meeting

PT Bank Mandiri (Persero) Tbk

1H 2017

Results Presentation

Sha

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Performa

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IPO

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2016

BMRI

1,820.18%

10.15%

JCI

1,011.08%

10.06%

-100

%

100

%

300

%

500

%

700

%

900

%

1100

%

1300

%

1500

%

1700

%

1900

%

Jun-03 Dec-03 Jun-04 Dec-04 Jun-05 Dec-05 Jun-06 Dec-06 Jun-07 Dec-07 Jun-08 Dec-08 Jun-09 Dec-09 Jun-10 Dec-10 Jun-11 Dec-11 Jun-12 Dec-12 Jun-13 Dec-13 Jun-14 Dec-14 Jun-15 Dec-15 Jun-16 Dec-16 Jun-17

BMRI

2

Table of Contents

Results Overview Page #



Corporate Strategy 3 –4



I do esia s E o o i Co ditio 5



Key Indicators + Financial Highlights 6 –7



SBU Performance Highlights 8



Ba k s Pe fo a e 9 –11



Loan Performance 12 –13



ROE, Forex Loan & NIM 14 –16



Fee-Based & CIR 17 –18



Wholesale Business 19 –21



Retail Business 22 –28



Non-Performing Loan & Restructured Loan 29 –32



Subsidiaries 33 –34



Corporate Guidance 35

Additional Information

Operating Performance Highlights Supporting Materials

Corporate Plan

– Ba k Ma di i s

2020 Initiatives

Accelerate in Growth

Segments

Integrate The Group

Deepen Client

Relationship

I do esia s

Top Financial Institution:

Grow above the market, portfolio quality focused, employer of choicein Indonesia

• Become the first choice in consumer banking, especially in the middle-income class

• Focus on micro fixed income earners

and asset-backed consumer lending

• Selectively grow SME segment and productive micro by focusing on asset quality

 Drive su sidiaries perfor a e by

increasing synergies within the Mandiri Group.

 Increase distribution network productivity

 Strengthen presence in ASEAN countries

• Strengthen Ba k Ma di i s positio as the No. 1 Corporate Bank

• Grow in-line with the market in the Commercial Bankingsegment

• Offeringsector specific solutionand

integrated product packages.

Current Achievements (1H 2017)

 Consumer Loans Rp91.3Tn (+20.0% YoY)

 Micro Loans Rp54.3Tn (+17.9% YoY)

 SME Loans Rp59.0Tn (-1.7% YoY)

Current Achievements (1H 2017)

Current Achievements (1H 2017)

 Corporate Loans Rp241.4Tn (+19.0% YoY)

 Wholesale Fee Income Rp4.2Tn (28.7% of wholesale income)

 Total income from subsidiaries Rp1,067Bn (11.3% of EAT)

 Average CASA per branch grew by 5.5%

 Obtained Singapore Capital Market License

How We Plan To Get There

Focus on Core Business

▪

Grow corporate lending above the market growth rate and

deepen relationships with existing clients

▪

Increase fee based income & wholesale current accounts

Expanding into

Underpenerated Low-Risk

Segments

▪

Accelerate consumer lending growth: mortgages, auto loan

and salary based loans

▪

Push retail CASA growth through Bank@Work

▪

Defend market share in SME

Strengthen The Foundation

▪

Lower cost to income ratio through digitalization and

productivity enhancements

▪

Reduce NPL ratio by improving the loan underwriting process

▪

Increase utilization and sophistication of data analytics to

enhance insights and cross-selling.

Strategic Initiatives

Description

5

Stable Macroeconomic Indicators

Source : CEIC, Bloomberg

Inflation and Reference Rate

Current account balance in 2Q17 was

quite stable

1Q17 GDP Growth : Sign of Improvement

4.75 2 3 4 5 6 7 8 9 10 Ju n -10 Ju n -11 Ju n -12 Ju n -13 Ju n -14 Ju n -15 Ju n -16 Ju n -17

Headline inflation (% YoY) Core inflation (% YoY) BI Rate

7 Days RR

4.37 6.50 3.13 (10) (5) -5 10 15 (15) (10) (5) -5 10 15 20 1 Q 11 2 Q 11 3 Q 11 4 Q 11 1 Q 12 2 Q 12 3 Q 12 4 Q 12 1 Q 13 2 Q 13 3 Q 13 4 Q 13 1 Q 14 2 Q 14 3 Q 14 4 Q 14 1 Q 15 2 Q 15 3 Q 15 4 Q 15 1 Q 16 2 Q 16 3 Q 16 4 Q 16 1 Q 17

Capital and Financial Account

Current Account (CA)

BoP 4.5 5 5.5 6 6.5 7 1 Q 11 2 Q 11 3 Q 11 4 Q 11 1 Q 12 2 Q 12 3 Q 12 4 Q 12 1 Q 13 2 Q 13 3 Q 13 4 Q 13 1 Q 14 2 Q 14 3 Q 14 4 Q 14 1 Q 15 2 Q 15 3 Q 15 4 Q 15 1 Q 16 2 Q 16 3 Q 16 4 Q 16 1 Q 17 5.57 5.01

6

K

e

y

Me

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cs

Ar

e

Turni

ng

P

osi

ti

ve

22.10% 24.40% 22.00% 22.55% 22.23% 20.95% 18.33% 9.66% 10.59% 12.20% 2009 2010 2011 2012 2013 2014 2015 2016 1H16 1H17

R

e

turn

on E

qu

ity

(%

)

Tot

al

CAS

A

(Rp

Bn

)

Non P

erf

ormi

ng

Loan

(%

)

186,492 201,958 256,395 316,127 359,957 380,512 443,874 489,380 439,399 490,225 2009 2010 2011 2012 2013 2014 2015 2016 1H16 1H17 2.79% 2.42% 2.21% 1.87% 1.90% 2.15% 2.60% 4.00% 3.86% 3.82% 2009 2010 2011 2012 2013 2014 2015 2016 1H16 1H17 7,155 9,218 12,246 15,504 18,204 19,872 20,335 13,807 7,080 9,463 2009 2010 2011 2012 2013 2014 2015 2016 1H16 1H17

E

arni

ng

Aft

er T

a

x (

Rp

Bn

)

12,430 16,693 19,234 23,018 28,408 31,507 38,381 43,258 19,349 21,811 2009 2010 2011 2012 2013 2014 2015 2016 1H16 1H17

P

P

OP

(

Rp

Bn

)

Ne

t

In

ter

es

t Mar

gi

n

(%

)

5.04% 5.28% 5.11% 5.46% 5.74% 5.97% 6.08% 6.44% 6.23% 5.88% 2009 2010 2011 2012 2013 2014 2015 2016 1H16 1H17 Y oY 1 2 .7 % Y o Y 33 .7 % Y o Y 1 1 .6 % Y o Y (5 .6 %) Y o Y 15 .2 % Y o Y (1 .1 %)

1H 2016

1H 2017



%

Loans

Rp 610.9Tn

Rp 682.0Tn

11.65%

Gross NPL Ratio

Net NPL Ratio

3.86%

1.53%

3.82%

1.44%

(1.05)%

(6.22)%

Low Cost Funds Ratio

[Low Cost Funds (Rp)]

63.6%

Rp 439.4Tn

64.4%

Rp 490.2Tn

1.38%

11.57%

NIM

6.23%

5.88%

(5.63)%

Efficiency Ratio

45.21%

43.23%

4.39%

PPOP

Rp 19,349Bn

Rp 21,811Bn

12.72%

Earnings After Tax

Rp 7,080Bn

Rp 9,463Bn

33.66%

7

Key Financial Highlights

8

Balanced Earnings Between Wholesale and Retail

612

1,293 246

592 964

574

1,276 248

578

1,346

Micro & Business Banking

Consumer Commercial Corporate Treasury & Markets

2Q '17 2Q '16

Net Interest Income Analysis 2Q 2017 (QTD)

(Rp Bn)

Fee Based Income 2Q 2017 (QTD)

(Rp Bn)

1

,049 979

1

,209 ₁

,049

2Q'17 2Q'16

993 ₉₁₃

521

374

2Q'17 2Q'16

1

,009 884

3

,211 ₃

,116

2Q'17 2Q'16

1

,618 1,726

1

,944 1,728

2Q'17 2Q'16

2,258 2,028

1,514 1,287

4,220 4,000

3,612 3,454

Treasury & Markets

Corporate Banking

Commercial Banking

Consumer Banking

Micro & Business

Banking

1

,100 1_,022

252

102

2Q'17 2Q'16

1,352 1,124

Deposits by Product

–

Consolidated

(Rp Tn)

Loans by SBU + Subsidiaries

(Rp Tn)

97 .1 121 .9 151 .8 186 .9 214 .7 227 .7 207 .3 211 .0 218 .1 243 .7 224 .1 247 .9 247 .2 272 .0 259 .0 277 .9 9.7 11.6 12.0 15.3

20.7 24.7_{23.3 25.4} 29.4

28.0 24.7 25.7 27.0 30.3 28.5 26.5 53 .9 46 .2 67 .3 77 .9 73 .4 78 .9 83 .4 91 .7 90 .7 101 .2 95 .4 100 .2 101 .2 124 .4 117 .6 123 .2 18.822.2 25.3 36.1 51.1 49.1 58.1 75.8 77.6 70.9 62.4 65.6 61.8 62.7 60.5 62.7 108 .4 147 .8 148 .1 150 .7 176 .2 222 .3 226 .2 220 .5 212 .1 206 .3 224 .4 227 .8 229 .6 242 .1 238 .5 245 .6 15.1 12.5 17.8 16.1 20.1

33.7 30.530.5 26.6

26.2 24.2 24.2 23.6 31.1 26.9 25.0 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 460 480 500 520 540 560 580 600 620 640 660 680 700 720 740 760 780 800 4 Q' 09 4 Q' 10 4 Q' 11 4 Q' 12 4 Q' 13 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

FX Time Rp Time FX Demand Rp Demand FX Savings Rp Savings

69 .8 93 .1 110 .9 130 .2 167 .9 175 .8 174 .5 180 .6 185 .0 198 .8 185 .2 205 .0 211 .4 230 .3 234 .7 242 .9 4.5 1.4 1.4 1.8

2.0 1.3 0.8 1.0 0.9 1.4

1.3

1.2 1.1

1.1 0.8 0.8

49 .1 63 .8 80 .7 102 .7 116 .9 142 .8 145 .1 148 .9 149 .4 160 .6 153 .7 158 .5 162 .6 165 .2 152 .7 157 .3 23.6 30.7 39.0 47.7 56.6

64.7 65.767.7 69.5 72.3

73.4

76.1 78.9

84.8 87.291.3

17.1 22.7

30.2 38.4

46.5

56.0 55.3 57.9 57.9 60.5 56.1 60.0 59.8 60.8 57.5 59.0 5.4 7.3 11.8 19.0 27.0

34.6 37.2 39.7 40.0 42.5 44.2 46.0 46.7 50.6 52.2 54.3 18.8 27.2 40.5 48.9 55.5 54.7 54.3 57.0 57.9 59.4 60.9 63.9

64.8 69.3 71.2 76.4 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 460 480 500 520 540 560 580 600 620 640 660 680 700 4 Q' 09 4 Q' 10 4 Q' 11 4 Q' 12 4 Q' 13 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17 Subsidiaries Micro Small Cons Comm Int'l Corp + SAM

Maintaining Momentum for Growth

Y-o-Y  3.3% 7.8% (4.5%) 22.9% 12.1% Y-o-Y  (1.7%) (0.8%) 18.5% (34.1%) 2.9% 11.6% 682.0 Tn Total Total 691.4 Tn

760.9 Tn 10.1%

19.5%

9

610.9 Tn

20.0% 17.9%

10

Strong and Liquid Balance Sheet

Assets

1H 2017

1H 2016

Liabilities

1H 2017

1H 2016

Cash

33,494

23,550 Current Account

184,018

165,815

Current Acc w/ BI & Other Banks

75,636

59,773 Savings

306,207

273,584

Placement w/ BI & Other Banks

58,816

66,874 Time Deposits

270,636

251,959

Advances (Other)

32,624

27,718

Marketable Securities

59,504

49,380

Total Deposits

760,861

691,359

Government Bonds

98,343

99,093

Loans (Gross)

682,043

610,887 Securities Issued

15,112

3,353

Provisions of Loans

(34,962)

(26,576) Deposits from other banks

11,988

15,940

Net Loans

647,082

584,311 Subordinated Debt

195

3,712

Reverse Repo

310

607 Borrowings

35,910

34,019

Other Provisions

(1,791)

(2,324) Other Int. Bearing Liabilities

30,537

21,997

Deferred Tax Assets

5,115

4,060 Non Int. Bearing Liabilities

55,362

53,976

Other Assets

58,278

58,401 Equity incl. Minority Interest

157,444

147,089

11

Lower Credit Cost and Discipline Cost Management

Summary P&L (Rp Bn) 2Q17 1H17

2Q17 2Q16 Y-o-Y 1Q17 Q-o-Q 1H17 1H16 Y-o-Y

Interest Income 19,682 18,060 9.0% 19,443 1.2% 39,125 36,368 7.6%

Interest Expense 6,811 6,148 10.8% 6,627 2.8% 13,438 12,124 10.8%

Net Interest Income 12,871 11,912 8.0% 12,816 0.4% 25,687 24,244 6.0%

Net Premium Income 677 839 -19.3% 614 10.4% 1,291 1,544 -16.4%

Net Interest Income & Premium Income 13,548 12,751 6.2% 13,430 0.9% 26,977 25,788 4.6%

Other Non Interest Income

* Other Fees and Commissions 2,910 2,952 -1.4% 2,996 -2.8% 5,906 5,482 7.7%

* Foreign Exchange Gains - Net 688 600 14.8% 653 5.4% 1,341 1,016 32.0%

* Gain fr. sale & Incr. in Val & Sale of Bonds 456 206 121.6% 262 74.2% 718 409 75.6%

* Others 1,583 1,231 28.6% 1,345 17.6% 2,928 2,283 28.3%

Total Non Interest Income 5,637 4,988 13.0% 5,256 7.3% 10,894 9,191 18.5%

Total Operating Income 19,185 17,739 8.2% 18,686 2.7% 37,871 34,979 8.3%

Provisions, Net (3,929) (5,292) -25.8% (5,401) -27.3% (9,330) (9,888) -5.6%

Personnel Expenses (3,413) (3,488) -2.2% (3,498) -2.4% (6,910) (6,894) 0.2%

G&A Expenses (3,825) (3,640) 5.1% (3,401) 12.5% (7,226) (6,945) 4.0%

Other Expenses (958) (929) 3.0% (965) -0.8% (1,923) (1,791) 7.3%

Total Expense (8,195) (8,058) 1.7% (7,864) 4.2% (16,059) (15,630) 2.7%

Profit from Operations 7,061 4,390 60.9% 5,421 30.3% 12,482 9,461 31.9%

Non Operating Income (24) (3) 667.3% (24) -1.0% (47) (8) 498.4%

Net Income Before Tax 7,038 4,387 60.4% 5,397 30.4% 12,435 9,453 31.5%

12

LDR Increased to 89.4%, Bank Only Loan Growth of 10.7%

118 .6 125 .2 129 .3 131 .7 129 .9 151 .9 153 .5 169 .7 166 .7 166 .3 176 .8 177 .0 175 .1 181 .4 185 .8 200 .1 186 .4 206 .2 212 .4 231 .3 235 .4 243 .7 82

.9 ₉₀.1 93.6 103

.0 102 .3 104 .4 118 .2 117 .1 116 .5 123 .9 127 .9 142 .9 145 .2 149 .1 149 .5 ₁₆₀ .7 153 .7 158 .6 162 .6 ₁₆₅ .2 152 .7 157 .3 30 .9 33 .2 35 .1 38 .5 38 .5 42

.5 44.1 46

.5

46

.3 ₄₉.0 52

.0 56.1 55.3 57

.9 57 .9 60 .5 56 .1 60 .0 59 .8 60 .8 57

.5 59.0

13.1 15.116.8

19.0 20.7 23.9

24.927.0 28.2 31.0 32 .7 34 .5 37 .2 39 .7 40 .0 42 .5 44 .2 46

.0 ₄₆.7

50 .6 52 .2 54 .3 40 .7 43 .3 ₄₄.5 47

.7

49

.3 52 .4 55.2

56 .6 57 .4 60 .3 62 .4 64 .7 65

.7 67.7 69 .5 72

.3

73

.4 76 .1 ₇₈.9

84 .8 87 .2 91 .3 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

Corporate Commercial Small Micro Consumer

Quarterly Loan Segment Details

(Bank Only)

Y-o-Y  20.0% 17.9% -1.7% -0.8% 18.2% 10.7% Total 15.1% 9.0% 9.7% 26.0% 40.2% Break down

As of June 2017; Non-consolidated numbers

327 .2 350 .4 365 .2 388 .8 391 .6 428 .7 450 .8 472 .4 470 .4 485 .8 506 .5 530 .0 532 .8 552 .8 560 .6 595 .5 574 .7 610 .9 625 .1 662 .0 656 .2 682 .0 80.7% 83.4% 84.4% 80.1% 83.5% 85.0% 87.3% 84.5% 88.0% 87.0% _85.3% 82.9% 84.4% 84.1% 87.7% 87.4% 88.1% 90.2% _86.5% 89.5% 89.4% 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

Loans (Rp Tn) LDR (%)

4.1% 7.1% 4.2% 6.5% 0.7% 9.5% 5.1% 4.8% -0.4% _3.3% 4.2% 4.6%

0.5%3.7% 1.4% 6.2% 0.0% 6.3% 2.3% 5.9% -0.9% 3.9% 30.0% 26.6% 22.8% 23.7% 19.7%22.3% 23.4% 21.5% 20.1% 13.3% 12.4% 12.2% 13.3% 13.8% 10.7% 12.4% 7.9% 10.5%11.5% 11.2% 14.2% 11.6% 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

QoQ Growth (%) YoY Growth (%)

Quarterly Loan Data

13

Rp 208.53 Tn in Loans Disbursed in 2Q 2017

585.05

208.53

143.42

34.64 7.54

0.18

2.55

605.62

1Q'17 Disburs. Install. Payment Pay-off FX Impact

Write-Offs

2Q '17

Loan Movement–

2Q 2017 Bank-Only

Rp Tn

Loan Disbursement by Segment –

2Q 2017 Bank-Only

Rp Tn

163.24

19.43

8.89 9.15

7.83

208.53

14

Post Asset Revaluation CAR 21.5%; ROE 12.2%

115

.9

112

.2

134

.0

172

.9

195

.8

242

.4

352

.5

400

.2

491

.3

514

.9

577

.3

643

.4

662

.7

27.4 28.4 28.3 27.2 30.5 35.7 53.3 62.0 73.9 85.7 107.4 137.4 142.8

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2_Q

17

RWA (Rp Tn) Total Capital (Rp Tn)

Rp Bn

Bank Only - Capital & RWA Movement

Profit After Tax & ROE

• CAR inclusive of Credit and Market Risk started in December 2004

• CAR inclusive of Credit, Market and Operational Risk started in January 2010

1.1Tn from GIAA Recovery

23.2% 24.6% 20.8%

15.7%15.4% 13.4%

15.3% 15.5%

14.9%

16.6%18.6% 21.4%

21.1%21.5%

CAR

519 1,168 1,549 1,744 519

2,003 1,027

1,390 4,303

4,925 2,681

3,817 4,079

1,099

97 305

1,113 1,221 1,526 2,031

2,543 3,744 3,991

4,660 4,786

3,263 5,384

967 1,017

1,528

1,408 610

2,352 1,040

1,345 4,509

4,869 4,658

4,933

-623 1,234

1,166 1,390

2,536 2,833

3,073 4,385

5,401 5,418

5,753

1,794

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Q4 PAT Q3 PAT Q2 PAT Q1 PAT

2.5% 10.0%

15.8% 18.1%

22.1%

24.2% 22.0%

22.6% 22.2%

21.0% 18.3%

9.7% 12.2%

15

Q2 Bank-Only NIM of 5.6%

5 .33 % 5 .84 % 5 .44 % 5 .19 % 5 .54 % 5 .84 % 5 .67 % 5 .50 % 5 .34 % 5 .71 % 6 .08 % 5 .94 % 5 .90 % 5 .84 % 5 .92 % 5 .41 % 5 .79 % 5 .74 % 6 .74 % 6 .28 % 6 .00 % 7 .06 % 6 .03 % 5 .69 % 5 .58 % 4 Q '09 4 Q '10 4 Q '11 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 * 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 ** 1 Q' 16 2 Q' 16 3 Q' 16 ** 4 Q' 16 1 Q' 17 2 Q' 17 NIM 9.4 9.6 8.7 8.2 8.1 8.4

8.2 8.1 7.8

8.3 9.0 9.1 9.2 9.6 9.6

9.1 9.29.2 9.8

9.3 9.110.09.0

8.6 8.6 4.3

3.8 3.4

3.2

2.8 2.7 2.7 2.8 2.6 2.83.1 3.3

3.53.9 3.8 3.9 3.6 3.7 _3.3 3.2

3.3

3.1 3.0 2.9 2.9

Yield on Assets (%) Cost of Funds (%)

6.4 7.2 5.3 4.9 5.1 4.4 4.5 4.5 6.6

4.2 4.3 4.4

6.4 4.6 4.6 13.3 3.8 4.3 4.2 1.5 0.7

0.6 0.7 0.7 0.8 0.7 0.7 0.9 1.1 0.8 0.7 0.7 1.0 1.0 1.2 1.3 1.3_1.1

0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 4 Q '09 4 Q' 10 4 Q' 11 4 Q' 12 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

12.6 12.5 12.5

11.311.8 11.8

12.0 12.4 12.2

12.1

12.2 12.2

12.1 11.9 11.3

11.3 11.3 10.8

10.6

6.7 6.5

4.1 _4.0

5.3 5.4 5.9 5.7 6.0

6.4 6.4 6.7 6.9 7.0 6.6 6.7 6.8

6.6 6.9

4.7 4.2 3.9

3.0 3.7 3.9

4.1 4.6 4.4 4.5 4.3 4.3

3.8 _3.7

3.6

3.5 3.4 3.3 3.2

0.0 2.0 4.0 6.0 8.0 10.0 12.0

Avg Loan Yield Avg Bond Yield Avg Deposit Cost

* Starting on 4Q2014, we back out the LPS premium from the interest expense

16

Greater Detail On Fee-Based Income

Non-Loan Related Fees & Commissions

2Q 2017

1Q 2017

2Q 2016

Y-o-Y

Q-o-Q

Δ%

Δ%

Administration Fees

975

857

968

0.7%

13.8%

Opening L/C, BG & Cap Market (custodian & trustee)

309

322

317

(2.5%)

(3.9%)

Subsidiaries

364

410

350

4.0%

(11.3%)

Transfer, Retail Transaction

617

612

584

5.7%

0.8%

Credit Cards

519

470

513

1.3%

10.4%

Mutual Fund, ORI & Bancassurance

104

107

100

3.8%

(2.8%)

Syndications

64

272

185

(65.6%)

(76.6%)

Payroll Package

18

18

21

(14.4%)

0.8%

Others

(59)

(72)

(86)

(30.9%)

(18.0%)

Total

2,910

2,996

2,952

(1.4%)

(2.8%)

Foreign Exchange Gains

688

653

600

14.8%

5.4%

Gains Fr Sale & Incr. in Value of Sec. & Gov. Bonds

456

262

206

121.6%

74.2%

Cash Recoveries

870

667

620

40.2%

30.5%

Other Income

713

679

611

16.8%

5.1%

Total Fee Based Income (As Reported)

5,637

5,256

4,988

13.0%

7.3%

17

2Q 17 Cost to Income Ratio of 43.8%

1

,524 1,510 1,883 2,107 1,614 2,004 ,071 2 2,565 2,034 2,322 2,375 3,167 2,309 2,693 2,958 3,488 2,574 3,173 3,322 ,730 3 3,305 3,640 3,497 3,517 3,401 3,825

1

,547 1,631

1 ,671 1 ,903 1 ,865 1

,939 1,869

2

,372

2

,042

2

,336 2,679

2 ,374 2 ,626 2 ,662 2 ,752 2 ,807 2 ,920 3 ,109 2 ,903 3 ,444 3 ,406 3

,488 3 ,290 3,435 3

,498 3 ,413 1 Q' 11 2 Q' 11 3 Q' 11 4 Q' 11 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

G&A Expenses Personnel Expenses

Breakdown of 2Q 2017 Operating Expenses

Quarterly Consolidated Operating Expenses & CIR

(Rp Bn) (Rp Bn)

32.4% 37.3% 39.0% 41.6% 44.0%_43.2% 42.7% 51.3% 41.1% 43.1% 42.5% 48.4% 41.8% 43.2% 46.6% 44.4% 44.4% 45.2% 40.1% 42.7% 44.5% 46.0% 38.5% 41.3% 42.7% 43.8% CIR (%)

Q2 2017 Q1 2017 Q2 2016 Growth QoQ YoY Personnel Expenses

Base Salary 947 934 880 1.4% 7.6%

Other Allowances 1,605 1,618 1,673 (0.8%) (4.1%)

Post Empl. Benefits 119 83 105 42.6% 13.6%

Training 70 60 134 15.8% (48.1%)

Subsidiaries 672 802 696 (16.3%) (3.4%)

Total Personnel Expenses 3,413 3,498 3,488 (2.4%) (2.2%) G&A Expenses

IT & telecoms 605 585 522 3.4% 15.8%

Occupancy Related 763 663 781 15.1% (2.3%)

Promo & Sponsor 231 235 273 (1.7%) (15.3%)

Transport & Travel 188 152 203 23.9% (7.5%)

Goods, Prof. Svcs. & Oth. 554 453 460 22.1% 20.4%

Employee Related 627 605 603 3.6% 3.9%

Subsidiaries 858 709 798 21.1% 7.5%

Total G&A Expenses 3,825 3,401 3,640 12.5% 5.1%

Other Expenses 958 965 929 (0.8%) 3.0%

38 .60 41 .87 44 .44 40 .35 41 .88 45 .47 45 .73 49 .62 48 .17 53 .29 59 .79 67 .75 62 .22 62 .95 72 .24 75 .38 73 .52 76 .90 78 .52 87 .79 83 .85 86 .55 77 .72 87 .85 89 .14 90 .77 82.9% 91.5% 89.0% 75.8% 76.0% 76.2% 75.4% 76.4% 68.0% 65.1% 64.3% 69.0% 72.0% 71.3% 74.2% 73.2% 66.8% 61.1% 61.0% 73.1% 80.3% _79.2% 72.6% 74.3% 80.8% 84.7% 50% 55% 60% 65% 70% 75% 80% 85% 90% 95% 100% M ar 11 Jun e 11 S e p 11 D e c 11 M ar 12 Jun 12 S e p 12 D e c 12 M ar 13 Jun 13 S e p 13 D e c 13 M ar 14 Jun e 14 S e p 14 D e c 14 M ar 15 Jun 15 S e p 15 D e c 15 M ar 16 Jun 16 S e p 16 D e c 16 M ar 17 Jun 17 20 30 40 50 60 70 80 90 100

Loan FX

LFR FX

Prudent Management of FX Balance Sheet

USD Bn

Rp Tn

Breakdown of FX lending (Bank-Only)

2

Q

17 (Total USD 6.81 Bn)

0.03 0.04 0.14 0.16 0.32 0.46 0.53 0.76 0.80 1.27 2.31

Oth

Constr

Utilities

Bus Serv

Trans

Agri

Trading

Soc Serv

Mining

Oil & Gas

Mfg



% (YoY)

23% 10% 5% 280% -27% -28% 3% 1% 327% -54% -95%

FX Loans & LDR (Bank-Only)

19

Top 10 Industries in Corporate Lending Expansion

2Q 17

–

2Q 16 (Total Rp37.52 Tn)

Rp Bn

2,014 2,276 2,396 3,163 3,272 4,585 4,808 5,590 5,613 7,881

Trad-Ret Plantations Roads & Bridge Mfg-NonM Mining-Metal Ore Bus Serv Mfg-Metal Mfg-F&B Mfg-Chem Electricity

%

53%

40%

23%

80%

35%

61%

98%

32%

7%

40%

Rp Bn

Top 10 Industries in Commercial Lending Contraction

2Q 17

–

2Q 16 (Total

–

Rp1.29 Tn)

-299 -355 -382 -566 -607 -714 -990 -1,573 -2,782 -2,977

Mfg-RawM Mfg-Text Health Constr Mining-Coal Gas Mfg-P&P Bus Serv 4 wheels-vehicles Trad-Distr

%

-15%

-68%

-16%

-20%

-90%

-13%

-10%

-35%

-5%

-3%

20

Whol

es

al

e

Trans

acti

ons

Dri

vi

ng

CA

SA

745 2,414 4,066 6,153 7,784 10,943 11,899 12,932 13,629 13,873 14,105 14,397 14,676 15,101 15,565 16,200 16,853 17,592 18,531 19,451 2006 2007 2008 2009 2010 2011 2012 2013 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17

Ca

sh

Ma

na

g

em

en

t

Use

rs

248 677 1,178 2,201 2,657 3,598 3,989 4,484 4,832 5,123 5,266 5,384 5,704 7,085 7,392 7,563 8,439 9,152 4Q10 4Q11 4Q12 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17

A

ver

age

#

of

Ca

sh

Ma

na

g

em

en

t

Tx

(000

),

t

ot

al

2

7

.5

Mn

tr

an

sact

ion

s

in

2

Q

201

7

* *) E xc lud ing M an di ri T ran sa ct io n S yst e m

Whol

esal

e CAS

A

Deposi

ts

(Rp

Bn

)

58,055 62,257 61,691 53,604 74,116 89,959 74,334 73,192 140,278 149,351 134,583 148,241 -20,000 40,000 60,000 80,000 100 ,000 120 ,000 140 ,000 160 ,000 180 ,000 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2Q16 2Q17 10 .1 % Yo Y Gro wt h

21

Strong Pickup in Cash Management

Forex

34 42 63 61 56 41 46 ₂₄ 27

281,153 310,512

322,795399,500 379,730 348,436

433,929

219,172220,241

-50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000 450,000 500,000

-10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0

Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Dec 16 Jun 16 Jun 17

Value (USD Bn) # of Trx

Wholesale Remittance

70 94 121 135 146 126 90 ₃₇ 45

435,866 448,219

599,909 651,241

739,046 730,011

399,585

103,971 119,026

-100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000

-20.0 40.0 60.0 80.0 100.0 120.0 140.0 160.0 180.0

Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Dec 16 Jun 16 Jun-17

Value (USD Mn) # of Trx

*) _{Excluding Mandiri Transaction System}

Mandiri Cash Management*

549 818 1,519 2,231 3,120 3,778 4,549 2,048 2,747 2,503 7,668

13,676 24,543

44,184 61,599

82,075

38,746

52,772

-25,000 -5,000 15,000 35,000 55,000 75,000 95,000

-500.0 1,000.0 1,500.0 2,000.0 2,500.0 3,000.0 3,500.0 4,000.0 4,500.0 5,000.0

Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Dec 16 Jun 16 Jun 17

Value (Rp Tn) # of Trx (000)

Trade Transactions : Export, Import, Domestic

85 110 125 133 137 127 107 48 59 495,813 510,916

517,251 520,948 _509,207 468,870

406,669

196,115

206,434

-100,000 200,000 300,000 400,000 500,000 600,000

-20.0 40.0 60.0 80.0 100.0 120.0 140.0 160.0

Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Dec 16 Jun 16 Jun 17

22

Retail Deposits Increased by 10.6% Year on Year

132 .7 140 .6 146 .1 165 .0 157 .5 166 .8 176 .3 190 .9 179 .0 180 .8 184 .7 202 .6 182 .5 186 .0 188 .0 209 .8 193 .0 214 .8 212 .1 233 .5 220 .5 237 .0 12.712.813.0

13.7_14.715.618.4 20.7 21.022.021.8 24.0 22.223.224.3 23.1 21.1 21.723.1 26.0 24.5 23.5 14.615.416.1 18.6 17.016.7 28.6 33.0 29.733.634.4 40.2 33.536.425.0 31.9 29.0 29.930.5 36.5 32.9 34.8 4.3 4.3 10.7 11.4 12.111.913.1 13.0

12.814.4_7.8 7.6 6.9 6.5 6.8 9.0 9.3 9.1 71.670.3 71.5

71.4_72.170.7 80.2 84.5 88.4100.1 108.3 120.0 119.2116.0 110.0 110.3 112.2 115.5116.9 120.0 119.5 121.8

5.0 5.0 5.1 5.0 4.7 4.6 6.4 7.0 6.3 7.0 7.2 9.5 9.0 7.8 7.7 7.4 6.9 6.8 7.0 10.7 11.7 10.9 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 460 480 500 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

Rp Savings Deposits FX Savings Deposits Rp Demand Deposits FX Demand Deposits Rp Time Deposits FX Time Deposits

Retail Deposit Analysis

–

Bank Only

2.2%

1.7%2.0% 2.0% 2.0% 2.0% 2.1% 1.9% 2.1% 2.1% 2.1% 2.0% 1.8% 1.9% 2.1%

2.3% 2.3%

2.1%

1.5% 1.5% 1.6% 1.5% 1.5% 1.4% 1.3% 1.2% 1.2% 1.2% 1.3%_{1.1% 1.1% 1.1% 1.1% 1.1%}

6.3% 5.1% 6.6%7.0% 7.3% 8.3% 7.9% 7.8%

7.4% 7.5% 7.2%

6.9% 6.7% 6.6%

6.4% 6.2% 6.2%

0% 5% 10% 4 Q' 11 4 Q' 12 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17 Rp DD Rp Savings Rp TD

Average Quarterly Deposit Costs (%)

0.1%0.2% 0.3% 0.3% 0.3% 0.3% 0.3% 0.3% 0.3%

0.4%

0.2% 0.3%

0.6%0.7% 0.8%_{0.5% 0.7%}

0.8% 0.6%

0.8%

1.2% 1.2%_1.1%1.3%

1.8%

1.2%

0.8%

0.6% 0.5%

0.5% 0.6% 0.6%

0.7% 0.7% 0.0% 0.5% 1.0% 1.5% 2.0% 4 Q' 11 4 Q' 12 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17

FX DD FX TD 66.5%

69.6% 70.1%

72.5% 71.6%

73.0% 73.7% 71.9%

69.9% 68.8%

68.4%

66.2%67.7% 67.6% 69.8% 67.7% 69.1% 68.8% 70.0% 68.6% 69.6% CASA as % of total deposits

46,021 54,281 8,259

2Q2016 Growth 2Q2017

23

84 ,675 91 ,504 96 ,268 105 ,192 108 ,434 118 ,788 123 ,833 130 ,158 131 ,857 140 ,189 146 ,744 155 ,338 158 ,173 165 ,304 167 ,429 175 ,211 173 ,739 182 ,190 185 ,335 196 ,194 196 ,909 204 ,628 29.6% 29.8% 30.2% 30.9% 31.8% 31.3% 31.2% 31.8% 32.6% 32.7% 33.1% 33.3% 32.7% 33.8% 33.1% 33.7% 33.8% 20% 22% 24% 26% 28% 30% 32% 34% 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 170,000 180,000 190,000 200,000 210,000 220,000 230,000 1 Q 2012 2 Q 2012 3 Q 2012 4 Q 2012 1 Q 2013 2 Q 2013 3 Q 2013 4 Q 2013 1 Q 2014 2 Q 2014 3 Q 2014 4 Q 2014 1 Q 2015 2 Q 2015 3 Q 2015 4 Q 2015 1 Q 2016 2 Q 2016 3 Q 2016 4 Q 2016 1 Q 2017 2 Q 2017

Retail to Total Loans

Consumer and Micro Are Key Retail Growth Drivers

Retail to Total Loans

Micro Credit Business Banking Consumer

(Rp Bn) Business Banking

60,046 59,031

1,015

2Q2016 Growth 2Q2017

YoY -1.7% (Rp Bn) Micro Credit YoY 17.9% (Rp Bn) 76,123 91,317 15,194

2Q2016 Growth 2Q2017

YoY 20.0% Consumer

Strong M

icrof

inan

ce Growth

24

200 300 502 687 898 994 1,084 1,085 1,084

600 800 800 878 928 1,027 1,127 1,427 1,718 1,717 1,717

10 152 480 710 760 751 706 653 612 611 611

6

10

10

10

2008 2009 2010 2011 2012 2013 2014 2015 2016 1Q17 2Q17

Bra

n

ch

Unit

Ki

o

sk

C

a

sh

O

u

tl

e

t

Cus

tome

rs (

000

)

Ne

tw

or

k

# Of Ne

w

Cus

tome

rs

126,509 140,064 131,715 147,825 138,747 160,620 136,196 162,181 140,886 167,145 158,909 162,738 134,501 138,500 97,164 127,828 130,227 146,323 117,565 117,971 116,440 105,964

1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 4Q '15 1Q '16 2Q '16 3Q '16 4Q1'6 1Q1'7 2Q'17

271

430

562

694

815

889

1

,009

1

,112

1

,208

1

,195

1

,221

2008 2009 2010 2011 2012 2013 2014 2015 2016 1Q17 2Q17

25

…as

el

l as Cos

ue

Led

ig,

hi

h ‘ose

2

0

% Y

-o

-Y

14,268 15,523 16,466 17,779 18,764 20,113 20,919 22,818 24,092 26,135 27,357 26,995 26,690 26,505 26,347 26,495 26,207 26,340 26,369 26,832 26,869 27,651 28,001 29,994 30,172 31,471 3,964 3,979 3,949 3,887 3,777 3,679 3,571 3,471 3,365 3,312 3,240 3,181 3,172 3,198 3,240 3,310 3,326 3,432 3,534 3,739 3,892 4,313 4,914 5,881 6,246 6,605 6,398 6,708 6,861 6,995 7,143 7,412 7,753 8,206 8,386 8,958 9,374 9,781 10,030 10,642 11,253 11,880 12,201 12,838 13,408 14,103 14,497 15,279 16,160 17,441 17,986 18,723 3,575 3,761 3,910 4,296 4,245 4,492 4,590 5,035 5,025 5,195 5,303 5,620 5,557 6,855 7,568 8,288 8,343 8,751 8,683 8,970 8,768 8,761 8,674 9,128 9,048 9,603 3,454 3,492 4,200 5,115 5,829 6,593 6,609 7,209 7,486 7,905 9,013 10,218 11,083 12,260 13,271 13,983 14,890 15,630 16,641 17,608 18,344 18,981 20,001 21,124 22,555 23,717 698 791 873 928 964 1 ,016 1 ,037 1 ,010 966 927 904 809 840 805 765 750 683 733 892 998 1 ,043 1 ,091 1 ,133 1 ,194 1 ,199 1 ,197 0 5 ,000 10 ,000 15 ,000 20 ,000 25 ,000 30 ,000 35 ,000 40 ,000 45 ,000 50 ,000 55 ,000 60 ,000 65 ,000 70 ,000 75 ,000 80 ,000 85 ,000 90 ,000 95 ,000 100 ,000 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 4Q '15 1Q '16 2Q'16 3Q'16 4Q'16 1Q'17 2Q'17 Ot h e r Au to Cre d it Card s Pa yro ll Lo an s H o m e E q u ity Lo an s Mo rtga ge s

Loan

T

ype

Gr

o

wth

(%)

Y

-o

-Y

Q

-o

-Q

Other

9

.7

2

%

-0

.1

8

%

Auto

Loan

s

2

4

.9

5

%

5

.1

5

%

Cr

edi

t Car

ds

9

.6

1

%

6

.1

4

%

P

a

yr

ol

l Loan

s

2

2

.5

4

%

4

.1

0

%

Home

E

qui

ty Loans

5

3

.1

5

%

5

.7

5

%

Mortg

age

s

1

3

.8

2

%

4

.3

1

%

Tot

al

Consumer

2

0

.0

3

%

2

.8

8

%

Quart

er

ly

Consumer

Lendi

ng

Bal

a

nces b

y

Type

Consumer

L

endi

ng

Gr

o

wth

b

y

Type

Rp 9 1 .3 Tn *A u to & M o to rc yc le Loa n s ch an n el e d o r e xecu ted t h ro u gh fi n an ce comp an ies = Rp 10 .7 Tn in ou r C ommer ci al P ort fol io (gr ew 8 .5 % Y o Y ).

26

Transaction Capabilities Growth Driven By Mobile Banking

Transaction Volume

Quarterly Transaction Value (Rp Tn)

Quarterly Users (Mn)

96 122 148 154 170 179

191 193 208 210

242 245.0 237 253 238 248 271 294

2 4 4 5 7 8 11

18

28 36 39 53.0 55 69 68 84 85 93

7 14

18 23 27

29 33 33 34 47

33 36

37 35

40 37 35 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 4 Q '09 4 Q '10 1 Q '11 2 Q '11 3 Q '11 4 Q '11 1 Q '12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17 ATM Mobile Banking Internet Banking 7.7 8.6 8.2 9.2 10.0 10.6 11.1 11.6 11.8

12.4 12.6 12.6

13.6 13.8 14.1

14.4 15.5

3.2 4.7 4.9

5.3 5.6 5.8 6.1

6.3 6.5 6.7 6.8

6.9 7.0 7.1 7.3 7.4 7.4

1.2

1.0 1.1 1.2 1.3 1.4

1.5 1.6 1.7

1.8 1.9 2.0 2.1 2.1 2.2

0 2 4 6 8 10 12 14 16 4 Q '09 4 Q '10 1 Q '11 2 Q '11 3 Q '11 4 Q '11 1 Q '12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17 Debit Cards Mobile Banking Internet Banking

Quarterly Transaction Volume (Mn)

142 157

184 189

212 218 233 235

246 249 268

293 295 287 309 291 306 313 343 39 36 44

41 43 41 39 44 51

53

47 48 50

46 49

45 48 46

44

12 18

23 26 32 31 34 57 70 113 172 196 190 254 258

295 311 304 17 42 55 78 85 67

76 81 89 117 102 117 131 138 149 156 154 140 0 25 50 75 100 125 150 175 200 225 250 275 300 325 350 375 4 Q '09 4 Q '10 1 Q '11 2 Q '11 3 Q '11 4 Q '11 1 Q' 12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17 ATM Branch Mobile Banking Internet Banking

27

Retail Payment System Gaining Traction

Fee Income from e-channel Tx (Rp Bn)

126.2 200.3 258.2 315

.2

347

.6

414

.7

604

.3

711

.7

758

.2

166.6 196.5

285.7 318.6 382

.0 ₄₉₀

.3 663

.4 765

.2

790

.0

194.5 249.3

313.9 361.8

437.5 489.2

683.3 742.7

223.7 268.5

312.8 464.4

512.9 664.8

771.0 862.6

2009 2010 2011 2012 2013 2014 2015 2016 2017

Q4 Q3 Q2 Q1

3.2% YoY Growth

Numbers of EDC

23,690 27,611

33,732 47,127

92,903 180,532

230,352 270,352

286,861

236

,711

239

,312

239

,670

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 1_Q

17

2

Q

17

Volume Mandiri Business

Saving Account (Rp Tn)

17.7 34.7

59.4 85.8

102.3 108.5

120.6

103.3 121.8

2010 2011 2012 2013 2014 2015 2016 2

Q'

16

2

Q'

17

17.96% YoY Growth

28

Making Inroads into SME and Retail Payments

Fiesta Point Program

A program to get points based on savings average balance and # of transactions through e-channel or branch, so that customer has the opportunity to earn immediate prizes.

Mandiri Belanja Untung Program

Prizes for buyers who do the transactions in the merchant (as a participants), or using Mandiri EDC. For sellers, they have the opportunity to be included into the national lucky draw.

Belanja Hoki/ Dagang Hoki Program

Co-promotion with the ITC Group for the merchants and the buyers who transact in ITC using Mandiri Debit and also a reward program for the building management.

# MTB Transaction & Volume

201 ,106 212 ,844 261 ,935 265 ,423 272 ,212 290 ,019 306 ,831 349 ,868 299 ,417 322 ,587 308 ,832 348 ,059 267 ,195 334 ,912 322 ,377 382 ,104 340 ,288 331 ,271 9,235 10,601 11,385 12,616 12,773 14,068 14,508 16,052

15,996 17,444

17,101 18,373

20,186 20,187

18,974 20,357 20,329 19,355 -3,000 6,000 9,000 12,000 15,000 18,000 21,000 -50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000 450,000 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17

# of Volume # of Transactions (000)

# MIB Transaction Value & Users

# SME Business w/ Mandiri Acc

543,972

643,334

789,300 845,073 851,069 853,539 848,132

2012 2013 2014 2015 2016 1Q17 2Q17

18 ,528 25 ,857 32 ,273 42 ,582 47 ,304 53 ,124 57 ,447 73 ,666 79 ,970 88 ,013 79 ,173 89 ,389 89 ,906 118 ,389 105 ,781 126 ,857 126 ,545 135 ,267 11 ,535 13 ,542 15

,312 15

,971 17 ,802 18 ,216 22

,570 24 ,676 ₂₆,441 28

,122

27

,591 29

,040 29 ,967 40 ,285 34

,251 ₃₇,059

39

,025 40,346

1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 4Q '15 1Q '16 2Q '16 3Q '16 4Q '16 1Q '17 2Q '17 Transaction Value (Rp Bn) # of Active Users

29

Gr

oss

NPL

s

3

.82

%,

Coverage

at

134

.2

%,

Cat

egory

2

at

4

.6

%

12,986 13,944 13,606 15,676 14,856 15,626 16,989 17,672 17,755 19,272 21,586 23,825 22,958 27,116 29,549 28,547 27,078 31,458 30,255 31,122 25,823 28,271 31,586 4 .1 % 4 .3 % 3 .9 % 4 .3 % 3 .8 % 4 .0 % 4 .0 % 3 .9 % 3 .8 % 4 .1 % 4 .4 % 4 .7 % 5 .1 % 4 .5 % 5 .0 % 4 .3 % 4 .6 % -2 ,000 4 ,000 6 ,000 8 ,000 10 ,000 12 ,000 14 ,000 16 ,000 18 ,000 20 ,000 22 ,000 24 ,000 26 ,000 28 ,000 30 ,000 32 ,000 34 ,000 4Q'11 1Q'12 2Q'12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 4Q'16 1Q'17 2Q'17 S p ec ial M ent ion S p ec ial M ent ion Rat io

NPL Mo

vem

en

t

-Cons

ol

ida

ted

2.60% 2.42% 2.56% 2.21% 2.22% 2.07% 2.04% 1.87% 2.08% 1.89% 1.90% 1.90% 2.07% 2.23% 2.16% 2.15% 2.27% 2.43% 2.81% 2.60% 3.18% 3.86% 3.81% 4.00% 3.98% 3.82% 175 .0 % 172 .2 % ₁₅₅ .5 % 174 .2 % 185 .1 % 185 .2 % 189 .6 % 185 .5 % 187 .6 % 185 .3 % 157 .4 % 150 .5 % 137 .7 % 136 .2 % 145 .5 % 112 .7 % 126 .6 % 124 .5 % 133 .2 % 134 .2 % 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12 2Q'12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 4Q'16 1Q'17 2Q'17 Gr os s NPL R a ti o Pr ov/NPL

Ca

tegory

2

Loans

30

Non-Performing Loans by Segment

Movement by Customer Segment (Rp Bn)

Non-Performing Loan Movements (Rp Tn)

–

Bank-Only

* Excluding loans to other banks

Q2 2017 Total NPLs of Rp 22.98 Tn

23.14

2.27

4.87

1.27

2.55

1.06

_22.98

1Q' 2017 UG to PL DG to NPL Payment Write-Offs Other 2Q' 2017

1,461

164

-652

2,629

891

60

1,033

939

30

620

262

66

422

461

-500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 5,000

UG to PL DG to NPL W/O

Corp Comm Small Micro Cons

NPLs

2Q



NPLs

(Rp tn)

(Rp tn)

(%)

Corporate

0.94

(1.36)

0.38%

Commercial

16.94

0.83

10.77%

Small

2.01

(0.03)

3.40%

Micro

1.33

0.24

2.46%

Consumer

1.76

0.15

1.92%

31

Total Loans originated since 2005

Net Upgrades(%)/

Downgrades(%)

#

_{2Q 2017 Details}

Loan

Background

Q

Balance

(Rp Bn)

2Q

2015

3Q

2015

4Q

2015

1Q

2016

2Q

2016

3Q

2016

4Q

2016

1Q

2017

2Q

2017

DG to

NPL

%

UG to

PL

%

Corporate

238,462

0.11

0.38

0.24

0.13

0.24

-

0.32

0.14

0.43

0.07

0.50

Commercial

152,563

0.95

0.83

0.77

1.97

3.02

0.16

3.87

1.13

1.07

1.49

0.43

Small

56,749

1.17

1.24

0.54

1.31

1.50

1.36

0.63

1.20

1.65

1.75

0.10

Micro

54,261

1.37

1.50

1.08

1.37

1.45

1.35

0.84

0.94

1.09

1.14

0.06

Consumer

91,195

0.23

0.25

0.17

0.32

0.21

0.30

0.17

0.37

0.39

0.46

0.07

Total

593,230

0.60

0.68

0.31

0.94

1.28

0.35

1.36

0.49

0.42

0.75

0.34

2Q17 Net Downgrades of 0.42% On Loans Originated since

2005

32

Restructured Loans

17 .1 14 .3 13 .1 13 .6 13 .5 13 .5 14 .2 13 .9 14 .0 11 .7 11 .7 12 .0 12 .5 12 .7 11 .2 11 .5 10 .2 11 .8 14 .4 20 .9 26 .4 28 .9 28 .3 34 .1 39 .3 47 .2 47 .3 48 .8 0.0 10.0 20.0 30.0 40.0 50.0 60.0 4 Q '09 4 Q '10 1 Q '11 2 Q '11 3 Q '11 4 Q '11 1 Q '12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17

Restructured Loans at Rp 48.8 Trillion

Downgrade to Non-Performing After being Restructured

14.9% 17.2% 16.2% 13.0% 12.8% 17.6% 13.5% 17.8% 26.2% 23.6% 33.0% 33.7% 31.1% 0.8% 0.2% 3.9% 0.2% 5.5% 5.7% 1.6% 3.4% 11.7% 2.3% 13.9% 4.4% 3.6% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 2 Q 14 3 Q 14 4 Q 14 1 Q 15 2 Q 15 3 Q 15 4 Q 15 1 Q 16 2 Q 16 3 Q 16 4 Q 16 1 Q 17 2 Q 17

33

Enhancing Synergies & Value from Subsidiaries

Total Assets Rp81.9Tn

Bond Trading Volume Rp51.9Tn

Total Assets Rp27.6Tn

Total Loans Rp7.5Tn

Total Disbursement Rp9.7Tn Total Financing

Rp58.0n

Equity & FI Underwriting Rp20.4n

Annual FYP Rp1.5Tn

Net Interest Margin 6.7%

Net Interest Margin 2.9%

Total Deposits Rp72.3Tn

Equity Trading Volume Rp74.3Tn

ROA 4.4%

ROA 2.1%

ROA 2.7% ROE

5.8%

ROE 5.3%

ROE 61.7%

ROE 11.9%

ROE 15.4%

•Remains the leader in

syariah financing

•Capital injection program

over 3 years

•Cross-selling syariah

products to Mandiri customers

•Expansion of business to

fully utilize current capital base

•Cross-sell capital market

services to broad range of Mandiri customers

•Refocus business toward

higher fee income

•Providing end-to-end bank

assurance business

•Continue to build cross-sell

opportunities in various segments

•Bancassurance products to

complete our suite of consumer offerings

•Enhancing operating

model

•Improving risk

management systems and IT

•Improving productivity

• Pe et ate Ba k Ma di i s network and customer base to develop the

multifinance segment with a strong focus on new 4 wheel vehicles.

Investment Banking

AXA

Mand

iri

Fi

nanci

al

Servi

ces

Perf

orman

ce

34

171 183 237 255 258 234 262 259 298 270 269 256 348 297 316 308 360 274 247 387 331 280 262 434 300 277 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 4Q '15 1Q '16 2Q '16 3Q '16 4Q '16 1Q '17 2Q '17 Ne t Pr of it A ft e r Ta x (R p Bn ) A n n u a l Fi rs t Ye a r Pr e m iu m (AF YP) ( Rp Bn ) # of P ol icy H ol d e rs ( 000 ) 820 742 769 946 796 892 712 667 695 850 726 774 611 832 874 648 648 816 719 893 760 668 591 1,046 756 746 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 4Q '15 1Q '16 2Q '16 3Q '16 4Q '16 1Q '17 2Q '17 1,603 1,639 1,695 1,744 1,791 1,859 1,878 1,919 1,967 2,033 2,123 2,217 2,354 2,479 2,657 2,962 3,162 3,360 3,465 3,710 3,832 3,961 3,939 4,101 3,930 3,871 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 4Q '15 1Q '16 2Q '16 3Q '16 4Q '16 1Q '17 2Q'17 11 .7 % Y o Y G ro w th (1 .1 % ) Y oY G ro w th (2 .3 )% YoY G row th

35

Ba k Ma di i s

2017 Corporate Guidance

2017 Target

1H17 Realization

Gross Loan Growth (YoY)

11.0% - 13.0%

11.6%

Low Cost Deposits

Rp 537.0 Tn

Rp 490.2 Tn

Net Interest Margins

5.7% - 5.8%

5.88%

Efficiency Ratio

43.0%

43.2%

Gross NPLs

3.5% - 4.0%

3.82%

Cost of Credit

2.5% - 2.7%

2.78%

# of New ATMs

197

234

# of New EDCs

10,000

2,959

# of New Micro Network

34

(2)

36

Operating Performance

37

Corporate Banking, Government & Institutions:

Generating Strong Asset Spread

Performance to Date: 1H2017 (Rp Bn)

_{Strategies for 2017}

1. Focusing on Anchor Clients and

penetrating through using of

Transaction Banking

2. Account Plan implementation for top

76 Corporate Banking Customers.

3.

P o ide o e stop se i e solutio s fo

usto e s t a sa tio s a d eate

new business process to accelerate

the execution of Account Plan

including effective and responsive

Complaint Handling.

4. Strengthen business alliance with

Mandiri InHealth & Mandiri DPLK to

ease corporate customers to manage

their needs in health insurance &

pension fund / severance

2,159

2,370

1,199 360

38

InHealth

–

Opportunity to Increase Fee Income and

Contribute to the Insurance Portfolio

Leveraging our institutional, corporate, &

commercial customers

Providing solutions through our banking

products to InHealth healthcare provider

Cross-selling Mandiri products to InHealth

members

We have over 700 institutional, 300 corporate, and 1,700 commercial customers with the potential to become members of InHealth

• InHealth has 6,885 healthcare providers and recorded over

Rp 631 Bn in claims year to date 2017

• Bank Mandiri will leverage the hospital network asI Health s

partner to increase transactions through enhanced cash management products

• Bank Mandiri also will provide retail packaged products for

all the doctors asI Health spartner

InHealth earned premium payments of Rp 821 Bn in 2017 year to date from clients. Going forward, Bank Mandiri will encourage the use of cash management products through

Bank Mandiris distribution channels and cross sell other

products to over 1.5 Mn InHealth members.

692

,831

1

,023

,228

1

,175

,240

1

,118

,206

1

,141

,896

1

,087

,313

940

,696

1

,247

,334

1

,518

,236

5,501

6,242 6,314 6,262 6,094 6,189

7,072 7,018 6,885

-2,000 4,000 6,000 8,000

-200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000

2009 2010 2011 2012 2013 2014 2015 2016 1H17

Total Member # of Providers

36 78 47 107 120 203 155 163 80 94 203

811

1,073 1,203

1,410 1,400 1,432 1,620

888

1,185

0 50 100 150 200 250

-200 400 600 800 1,000 1,200 1,400 1,600 1,800

2009 2010 2011 2012 2013 2014 2015 2016 1H16 1H17

39

1. Implement client segmentation

strategy for Treasury anchor and

non-anchor clients.

2.

Increase retail coverage of fixed

income and structured products.

3. Develop new FI client coverage model

and implement segmentation strategy.

4.

‘e italize o e seas offi es fu tio as

a distribution channel, and introduce

new business models.

5. Enhance retail brokerage program in

Mandiri Sekuritas.

6. Upgrade business license status of

Mandiri Sekuritas Singapore Office.

Treasury & Market

Performance to Date: 1H2017 (Rp Bn)

_{Strategies for 2017}

2,631

2,463 294

Mandiri Sekuritas

fi a ial pe fo

a e

(Rp Bn)

40

Q2 2017

Q2 2016

Y-o-Y



(%)

Revenues

363

311

17%

•

Investment Banking

₄₁

*)

₅₉

_-30%

•

Capital Market

₁₄₀

₁₃₀

_7%

•

Proprietary

₁₄

₃₂

_-56%

•

Investment Mgt

₁₆₈

₈₉

_88%

Operating Expenses

₃₁₈

₂₄₀

_32%

Earnings After Tax

₂₉

₅₁

_-43%

Equity Transactions –

bn

_74,301

_54,368

_37%

SUN Transactions –

bn

_51,870

_38,437

_35%

Equity & Bonds Underwriting–

bn

_20,377

**)

_13,007

_57%

ROA

4.5%

5.9%

-1.4%

ROE

_5.3%

_9.8%

_-4.5%

*) Revenue from Fixed Income Underwriting process are including accrued revenue of Global Sharia Bonds amounted to Rp 3.9Bn **) Includes Global Sharia Bonds underwriting process amounted to USD3Bn

Commercial Banking:

Strong revenues from Assets

41

1.Support Bank

Ma di i s

Wholesale

Banking vision as an Integrated

Wholesale Bank through

sophisticated, customized and complete

services leading to increased revenue

through Wholesale Deposit generation

and Fee Income.

2.Increasing profit and market share

th ough i

easi g e isti g usto e s

share of wallet, increasing revenue from

e usto e s a d a agi g NPL s.

3.Provide the best total business solutions

for commercial customers by developing

products and services including quality

bundling of products, quick service and

competitive pricing.

4.Effective Alliance in units based on

customer base in Commercial

segment, especially in developing value

chain business.

Performance to Date: 1H2017 (Rp Bn)

_{Strategies for 2017}

2,017

1,033

501 248

3,303

1,844

42

Commercial Banking :

Stronger Platform & Improved Distribution Capability

* Business Savings Product

Solid & Stable Source of

Low Cost Funds

Product 2Q

2017 2Q

2016 Growth

Demand

Deposit 31.33 36.12 -15,30% Rupiah 22.91 20.57 10.22%

FX 8.42 15.55 - 84.75%

Saving

Deposit* 8.59 7.66 10.73% Total CASA 39.92 43.79 -9.70%

Total Funding 59.76 61.32 -2,60%

CASA Ratio = 66.79%

Funding from Java & Bali = 69% of total funding

Expanding Scope of Distribution, 2Q 2017

Sumatera Loans = Rp 28.1 tn Funds = Rp10.6 tn

Kalimantan Loans = Rp 10.1 tn

Funds = Rp 4.9 tn

Eastern Loans = Rp 5.0 tn Funds = Rp 2.8 tn

Java and Bali Loans = Rp 114.0 tn

Funds = Rp 41.5 tn

CBC = 21 Unit, 8 Dept Floor = 9 Unit

43

Micro & Business Banking:

Selectively growing our high margin business

Performance to Date: 1H2017 (Rp Bn)

_{Strategies for 2017}

1.

Continue to develop retail payment

solutions for top retail industry value

chains and business clusters in order

to increase low cost deposit and

fee-based income

2.

Develop customer education to

further increase usage of new retail

products (e.g., prpaid) as well as

e-channel transactions in order to

i

ease usto e s lo alt a d

balances.

3,231

3,938

1,177

1,614

6,732

3,247

44

Business Banking :

* Numbers are restated after Resegmentation in Jul 2015

Medan

Makassar Banjarmas

in Surabaya Semarang

Denpasar Bandung

Pekanbaru Palembang B.Lampung

Pontianak

Samarinda

Manado

Palu _Jayapura

Balikpapan Batam

Jambi Pematang siantar Padang

Bekasi Jakarta

Solo Tangerang Bogor

Branch Class that covered SME Customers A.1 : 34 B.2 : 65

A.2 : 45 B.3 : 66 B.1 : 44 B.4 : 26

Expanding Scope of Distribution, 1Q 2017

Solid & Stable Source of

_{Low Cost Funds*}

Product 2Q 2017

2Q 2016

Growth YoY Demand

Deposit 40.9 33.5 22.1% Saving

Deposit 78.5 70.5 11.4%

Total CASA 119.5 104.0 14.8%

Total

Funding 139.7 128.4 8.8%

Rp Tn

CASA Ratio = 85.5%

Funding from Java & Bali = 76.5% of total funding

Sumatera Loans = Rp 13.1 tn Funds = Rp 18.3 tn

Kalimantan Loans = Rp 9.0 tn Funds = Rp 6.5 tn

Eastern Loans = Rp 7.5 tn Funds = Rp 8.1 tn

Java and Bali Loans = Rp 29.5 tn Funds = Rp 106.9 tn

45

10.31 13.28 16.06 23.97 36.73 37.44 39.93 41.82 44.50 46.30 48.40 49.70 50.46 49.82 49.60 49.32 49.13 48.80 50.40 50.60 51.09 50.74 52.71 53.24 55.58 55.42 58.06 4Q '07 4Q '08 4Q '09 4Q'10 4Q '11 1Q '12 2Q '12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 1Q'16 2Q'16 3Q'16 4Q'16 1Q'17 2Q'17 Fi na n ci ng 91.1% 89.1% 83.1% 82.7% 86.2% 87.2% 92.2% 93.9% 93.9% 95.6% 94.2% 91.3% 89.4% 90.3% 89.9% 85.7% 82.1% 81.7% 85.3% 84.5% 82.0% 80.1% 82.6% 80.4% 79.2% 79.5% 81.9% FDR

BSM

Add

ress

ing As

se

t Qu

al

ity

Issues

Sy

ari

a

h

Fi

n

an

ci

ng

(

Rp

tn

)

Fi

n

an

ci

a

l P

er

for

mance

(Rp

bn

)

FY FY FY FY FY FY FY Q Fi n an ci n g 23,968 36,664 44,755 50,460 49,133 51,090 55,580 58,061 De p o si ts 28,999 42,618 47,409 56,461 59,821 62,113 69,950 72,300 A ss e ts 32,482 48,672 54,229 63,965 66,942 70,369 78,832 81,901 E A T 418.5 551.1 805.7 651.2 71.8 289.6 325.4 181.0 R ati o s: RO A (% ) 2.2 1.9 2.3 1.5 0.2 0.6 0.6 0.6 R O E ( % ) 25.1 24.2 25.1 15.3 1.5 5.9 5.8 5.8 G ro ss N PF 3.5% 2.4% 2.8% 4.3% 6.8% 6.1% 4.9% 4.8%

Ne

t

In

ter

es

t M

ar

gi

n

&

Cos

t of

Fund

s

Yo A

CoF _NIM

6.3% 6.3% 6.6% 6.6% 7.5% 6.9% 6.9% 7.0% 7.3% 7.1% 7.3% 7.2% 7.3% 6.3% 6.2% 6.0% 6.2% 6.3% 6.3% 6.4% 6.5% 6.5% 7.2% 6.7% 6.7% 7.1% 4Q '07 4Q '08 4Q '09 4Q'10 4Q'11 1Q'12 2Q'12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 2Q'16 3Q'16 4Q'16 1Q'17 2Q'17 12.4% 13.0% 12.7% 12.3% 13.0% 11.5% 12.0% 12.2% 12.4% 12.3% 12.4% 12.1% 12.0% 11.1% 11.1% 11.0% 10.9% 10.6% 10.0% 10.6% 10.9% 10.8% 10.9% 11.1% 11.1% 11.4% 5.4% 5.7% 5.6% 5.1% 5.2% 4.5% 4.7% 4.5% 4.5% 4.6% 4.0% 4.0% 4.1% 4.4% 4.5% 4.5% 4.4% 4.4% 4.3% 4.2% 4.2% 3.8% 3.7% 3.7% 3.6% 3.5%

46

Consumer Banking:

Significant growth in spread and fee income

1.

Mortgage package

2.

Mortgage priority

3.

Mortgage for depositors

4.

Instant approval for mortgage

5.

Selco Xtra payroll loan

6.

SOE synergy for payroll loan

7.

Regular top up for payroll loan

8.

Cross-sell payroll loan

9.

Regular auto loan through branch referral

10. Improving the quality of new card holders

acquisition

11. Raise the limit of credit card

12. Usage program with strategic partner

13. Mandiri Bonus Untung program

14. Regional marketing program for savings

15. Special program for drop fund depositors

16. Bundling program

17. Internal branch contest for saving

Performance to Date: 1H2017 (Rp Bn)

_{Strategies for 2017}

2,037

4,744

2,414 636

8,559

1,142

Mandiri Tunas Finance: Total Financing YTD of Rp9.8Tn

47

Total Disbursement and the Breakdown

for Joint Financing and Non JF

_{Breakdown of Financing}

_{1H 2017 Performance}

1

,054 1,110 1,016 523 1,506 1,199 1,409 1,600 1,454 ,9091 1,020 2,217 1,858 ,9081 1,261 1,694 1,849 2,634

1 ,478 1 ,728 2 ,224 2 ,456 2

,056 2,408 2,206

2 ,391 2 ,236 1 ,936 3 ,094 2 ,975 3

,012 2_,909

2

,414 2,057

2 ,723 2 ,548 Q 1 '13 Q 2 '13 Q 3 '13 Q 4 '13 Q 1 '14 Q 2 '14 Q 3 '14 Q 4 '14 Q 1 '15 Q 2 '15 Q 3 '15 Q 4 '15 Q 1 '16 Q 2 '16 Q 3 '16 Q 4 '16 Q 1 '17 Q 2 '17 JF Non JF 2

,105 2,416 2,871 2,678 ,2903 3,374 3,398 3,824 3,549 3,732 3,975 5,062 4,761 ,7274 3,636 5,216 4,467 5,077

372 345 289 232 208 162 149 108 96 71 82 73 67 70 36 43 99 99 56 76 80 70

64 70 68 60

45 41

57 56

41 ₁₉

5 8 6 6 Q 1 '13 Q 2 '13 Q 3 '13 Q 4 '13 Q 1 '14 Q 2 '14 Q 3 '14 Q 4 '14 Q 1 '15 Q 2 '15 Q 3 '15 Q 4 '15 Q 1 '16 Q 2 '16 Q 3 '16 Q 4 '16 Q 1 '17 Q 2 '17 Motorcycle Used Car New Car

1H

2017

1H

2016

Change

Loans (Rp Bn) 33,213 29,706 11.8%

Net Income (Rp Bn) 116.5 167.4 -30.4%

Approval Rate (%) 85.4 85.2 0.2%

Disbursement (Rp Bn) 9,755 9,686 0.7%

NIM (%) 2.9 3.4 -14.5%

ROA (%) 2.7 3.4 -14.5%

ROE (%) 15.4 27.0 -43.0%

CER (%) 46.5 42.1 10.5%

48

Supporting

49

2016-2020 Bank Mandiri Corporate Plan

–

Accelerate In

The Growth Segments

Loan Growth

Engine

Mortgage

Auto Loan

1

2

Funding

Engine

Dominate payroll segment

using Bank@Work for corporate and commercial customers

Improve transaction banking offering to

tap ash a age e t for a hor lie ts value hai

1

2

Product Focus

1.

Improve processing speed

2.

Tapping higher ticket size

3.

Target developer relationships

Key initiatives

1.

Streamline segment split between MTF and MUF

2.

Utilize existing Mandiri branch network for growth

Personal Loan & Micro KSM

3

1.

Combine consumer personal loans and micro

salary-based loans

2.

Le e age o i o s dist i utio footp i t

50

Our Portfolio Mix Would Be More Retail-Focused

40%

_36%

26%

24%

10%

10%

9%

10%

15%

_20%

1H2017

2020

Consumer

Micro

Business Banking

Assets Composition Mix

1)

Commercial

Corporate

66%

70%

35%

30%

1H 2017

2020

Time Deposits

Liabilities Composition Mix

CASA

1) Excluding TSM and Wholesale Credit Recovery Bank only figures

Cash Management

•

19,451 Customers

•

27.5Mn Trx in

2017

(2)

51

Bank Mandiri Remains on Track to B

e o e I do esia s Most

Admired Financial Institution

Retail Loans

(1)

•

Rp 204.6 Tn

•

33.8% of Loans

•

High yield loan

amounting Rp 145.6 Tn

Subsidiary Income

•

Total Rp 1.07 Tn

•

Sum of income from

11 subsidiaries

(11.3% of EAT)

Alliances

•

Bank Guarantee: Rp16.01Tn

•

ForEx: USD12.27Bn

•

Trade: USD1.86 Bn

e-Channel Tx

•

1,565 Mn Trx YTD

•

18.5% YoY Growth

# of Cards Issued

•

Credit

4.61 Mn

•

Debit 15.46 Mn

•

Prepaid 9.76 Mn

(1) Small Business, Micro and Consumers (2) Excluding Mandiri Transaction System

(3) Incl. KSM Centre, MMU Cash outlet and MobilMU

# of Accounts

•

Deposit 19.92 Mn

•

Loan 1.73 Mn

including mortgage

accounts of 153,100

# of new Accounts (YTD)

•

Deposit 3.28 Mn

•

Loan 337,924

# of Outlets

2,603 Branches

3,422 Micro Outlets

(3)

We are Preparing For Our Next Transformation

2009

2005

Market Cap: IDR 60 Tn Revenue Market Share: 8% Net Profit: IDR 2.41 Tn ROE: 10%

Gross NPL: 16.3%

Market Cap: IDR 136.9 Tn Revenue Market Share: 13.4% Net Profit: IDR 9.22 Tn

ROE: 24.24% Gross NPL: 2.42%

2020

Top Bank In ASEAN

Market Cap: IDR 251.4 Tn Revenue Market Share: 12.8% ROE: 21.0%

Gross NPL: 2.15%

52

2014

• Building a winning organization

• Delivering tailored proposition

for priority segments

• Building alliances

• Strengthening risk management

•Wholesale transaction banking

•Retail payment & deposits

•Retail financing

•Business transformation

•Developing integrated Human

Capital & IT

•Focusing on non-organic growth

1

st

_{Transformation}

2

nd

_{Transformation}

…But We Need to Co side G o i g Be o d the Ba k

•

Revenue YTD (Bank Only):

Rp32.0Tn (8% YoY)

•

Profit from Subsidiaries:

Rp1.07Tn (11.3% of EAT)

•

1H Revenue Wholesale vs

Retail : Rp 14.4Tn vs Rp 17.6Tn

Our Deal size has continued

to move higher

•

BSHB



Rp 40bn (2008)

•

MTF



Rp250 bn (2009)

•

Inhealth



Rp 1.3 tn (2013)

Bank

& Group

Finding Business

Partners

M & A

•

JV with AXA (AMFS). Gross Written

Premiums Rp1.5tn. +27% YoY

•

JV with Tunas Ridean (MTF). Total

Financing Rp4.1tn. 15% YoY

•

InHealth



partner BPJS

54

26,978

10,893

16,060

21,812

Net Interest Income Fee-Based Income Overhead Expenses &

Others

Pre-provision Operating Profit

2Q17 PPOP increased by 12.7% YoY on strong fee income

and cost control

2Q 2017

Notes :

1. Fee based income excluding gain on sale & increasing value GB & securities 2. Overhead expenses + others excluding provisions

2Q 2016

Higher 12.7%

25,789

9,190

15,630

19,348

Net Interest Income Fee-Based Income Overhead Expenses

& Others

Pre-provision Operating Profit

Committed to Improving Shareholder Value

Reduce Cost of Funds

Improve Assets Yield

Diversify into Fee Income

Reduce Provision/Loan

Improve Cost Efficiency



Leverage on cash generator

(wholesale) to accelerate growth



Diversity into fee income

Competitive.

sustainable

returns. with

above-average

rates of growth

Business Strategy

Strategic

Alliances

Support Strategy

…a d Offe I o ati e Pa

e t “olutio s

56

#Pre-Paid Card (000s)

Pre-Paid Transaction Value (Rp Mn)*

*value for quarter

846 981 1,093

1,412

1,5641,7521,663 1,8291,976 2,112 2,249 2,478 2,693 2,892 3,080 3,255 3,428 3,650 3,879 4,166 693 1,0981,226 1,312 1,4091,533 1,5641,633 1,960 2,012 2,1102,202 2,338 2,489 2,6342,776 2,850 2,982 49

50 58 59 59

64 64

84 84

8484 84 85₈₅ 85 85 85 ₈₅ 85 4 89 152 392 644 890 1,124 1,240 1,382 1,559 1,785 1,992 2,163 2,270 2,375 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 4 Q' 15 1 Q' 16 2 Q' 16 3 Q' 16 4 Q' 16 1 Q' 17 2 Q' 17 Indomaret e-Toll Gaz e-Money 775 1,748 4,015 5,282 5,275 7,891 9,578 13,662 16,802 18,012 24,163 27,455 36,018 35,923 11,680 20,211 21,752 22,741 21,156 20,679 19,460 20,502 22,079 23,864 24,644 27,260 30,058 30,698 33,826 39,691 36,457 31,489

214 209161 136 131 415 321 484 456

455 447426 381 296 19 272 1,502 2,231 6,421 8,332 14,874 20,981 22,777 24,508 27,205 30,466 36,704 44,169 41,450 38,259 1 Q '12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17 Indomaret e-Toll Gaz e-Money

Pre-Paid Transaction Volume (Rp Mn)*

*value for quarter

3141 79

131

200₁₈₉205206196 223 205 359362 270 360 425 343 579 616 767

20 3042

53 9591

135132138139135₁₃₀136143

167173178

208231 241 278 323 289 270

1 1 1 2 2 1 1 2 3 4

4 5

5 4

4 4

54 0 0 0 0 0 0 0 9 15

30 4150 87107 126137 160182 207 262 315 296 290 1 Q '11 2 Q '11 3 Q '11 4 Q '11 1 Q '12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17 Indomaret e-Toll Gaz e-Money

Strong Microfinance Growth

57

Outstanding

–

Rp Tn

*based on OJK publication market data (micro small medium business/ UMKM)

2 ,195 4 ,208 5 ,764 5 ,136 7 ,057 5 ,187 6 ,877 5 ,689 8 ,527 7 ,039 7 ,732 5 ,974 5 ,945 4 ,005 6 ,337 6 ,153 6 ,379 8 ,497 12 ,534 10 ,089 10 ,258 4 Q '10 4 Q '11 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 4 Q '15 1 Q '16 2 Q '16 3 Q '16 4 Q '16 1 Q '17 2 Q '17 Booking

Booking Volume

–

Rp Bn

16.9% 21.0% 18.7% 14.4%14.3%14.0%14.2% 13.2%13.2%13.2%13.2% 11.0%11.3%10.8%10.6% 9.9% 9.0% 8.5%9.2% 6.8% 6.4% Asset Spreads(%)

4.4 5.4 7.3

11.8 19.0

27.1 36.0

42.5

50.6 52.2 54.3

2.02%2.29%2.76% 3.91%

6.25% 9.77%

11.00%

11.95% 11.94% 12.01%12.10%

0.00% 0.50% 1.00% 1.50% 2.00% 2.50% 3.00% 3.50% 4.00% 4.50% 5.00% 5.50% 6.00% 6.50% 7.00% 7.50% 8.00% 8.50% 9.00% 9.50% 10.00% 10.50% 11.00% 11.50% 12.00% 12.50% 13.00% 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55

2008 2009 2010 2011 2012 2013 2014 2015 2016 1

Q

17

2

Q

17

Mandiri Microfinance Outstanding Mandiri Market Share

98

Measur

es

of Scal

e and

Return

s Rel

ati

ve to Peers

Bank Onl

y,

As

of Marc

h

2017

18.8% 17.1% 16.0% 14.6% 13.4% 12.9% 12.0% 11.8% 8.6% 8.0% BRI BCA BNI BTN Mandiri Permata Danamon Maybank Panin CIMB Niaga 2,601 2,060 1,997 1,235 1,213 853 565 518 428 331 Mandiri BRI BNI Danamon BCA BTN Panin CIMB Niaga Maybank Permata 8.1% 7.5% 6.3% 5.7% 5.6% 5.6% 4.9% 4.6% 4.3% 3.5% BRI Danamon BCA Mandiri BNI CIMB Niaga Panin Maybank BTN Permata 60,072 38,706 31,950 26,435 24,435 13,109 11,597 8,589 7,387 6,908 BRI Mandiri Danamon BCA BNI CIMB Niaga Panin BTN Permata Maybank

B

ran

ch

es

R

e

tu

rn

on

E

q

u

ity

(Af

ter

Ta

x)

(%)

Em

p

lo

yee

s

N

e

t

In

ter

es

t

Mar

gi

n

s

(%)

3.5% 3.5% 3.3% 2.8% 2.4% 1.7% 1.5% 1.5% 1.5% 1.4% BCA Danamon BRI BNI Mandiri Panin Maybank BTN CIMB Niaga Permata

R

e

tu

rn

on

As

se

ts

(B

e

for

e

Ta

x)

(%)

24,292 17,694 17,207 17,075 3,812 1,951 1,633 1,524 1,007 999 BRI Mandiri BCA BNI CIMB Niaga BTN Maybank Danamon Permata Panin

A

TMs

A ver ag e

Notes

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Notes

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Notes

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The analysts listed above actively follow Bank Mandiri, but not all have issued research reports or formally initiated coverage.

Equity Research Contact Details

BROKERAGE ANALYST TELEPHONE E-MAIL

BAHANA SECURITIES Henry Wibowo 62 21 250 5081 ext. 3622 Henry.wibowo@bahana.co.id BANK OF AMERICA-MERRILL LYNCH Anand Swaminathan 65 6678 0419 anand.swaminathan@baml.com

BCA SEKURITAS Gilang Purnama - Gilang.purnama@bcasekuritas.co.id

CIMB SECURITIES Jovent Giovanny 62 21 515 1330 ext. 262 jovent.muliadi@cimb.com

CITI INVESTMENT RESEARCH Salman Ali 62 21 2924 9219 Salman1.Ali@citi.com

CLSA LIMITED Sarina Lesmina 62 21 2554 8820 Sarina.Lesmina@clsa.com

CREDIT SUISSE Sanjay Jain 852 2101 6088 Sanjay.Jain@credit-suisse.com

DANAREKSA SEKURITAS Adriana Indrajatri 62 21 2955 5777 adriana.suwono@danareksa.com

DBS VICKERS SECURITIES Lim Sue Lin 603 2711 0971 Suelin@hwangdbsvickers.com.my

DEUTSCHE VERDHANA SECURITIES Raymond Kosasih 62 21 2964 4525 raymond.kosasih@db.com

GOLDMAN SACHS (ASIA) Melissa Kuang 65 6889 2869 melissa.kuang@gs.com

HSBC LTD Loo KarWeng 65 6239 0654 Karwengloo@hsbc.com.sg

INDO PREMIER SECURITIES Stephan Hasjim 62 21 5793 1168 Stephan.Hasjim@ipc.co.id

J.P. MORGAN ASIA Harsh Modi 65 6882 2450 Harsh.w.modi@jpmorgan.com

KIM ENG SECURITIES Rahmi Marina 62 21 2557 1188 Rahmi.Marina@maybank-ke.co.id

MACQUARIE CAPITAL SECURITIES INDONESIA Jayden Vantarakis 62 21 2598 8310 Jayden.vantarakis@macquarie.com

MIRAE ASSET SEKURITAS Taye Shim 62 21 515 3281 taye.shim@miraeasset.com

MORGAN STANLEY Mulya Chandra 62 21 3048 8125 Mulya.Chandra@morganstanley.com

NOMURA Marcus Chua 65 9646 3168 Marcus.chua@nomura.com

SANFORD C. BERNSTEIN Kevin Kwek 65 6230 4650 Kevin.Kwek@bernstein.com

UBS Joshua Tanja 62 21 574 0111 Joshua.Tanja@ubs.com

PT Bank Mandiri (Persero) Tbk PLAZA MANDIRI

Jl. Jend. Gatot Subroto Kav. 36-38 Jakarta 12190, Indonesia

Tel: 62-21 526 5045

Fax: 62-21 527 4477, 527 5577 Call Center: 14000

www.bankmandiri.co.id

Contact Information: Investor Relations Tel: +62 21 524 5085 Fax: +62 21 5290 4249 E-mail: ir@bankmandiri.co.id http://ir.bankmandiri.co.id Corporate Secretary Tel: +62 21 524 5740 Fax:: +62 21 526 8246