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5. Authorized dealers and retail outlets
Distribution outlets for a variety of telecommunication products such as Speedy Instant cards, starter packs, prepaid SIM cards and top-up vouchers. These dealers are non-exclusive, and they receive a discount on all of the products they receive. Retail
outlets also include outlets jointly operated by us, Telkomsel and PT Pos Indonesia, as well as other outlets such as banks
6. Account Management Teams
Manage relationships and account portfolio of large-scale corporate segment large enterprise, government, and medium-scale businesses.
7. Sales Specialist
A team formed with a high competence as well as having a deep product knowledge in order to provide appropriate and effective recommendations of solutions to corporate customers together with Account Manager.
8. Tele Account Management
We also provide a Tele Account Manager service to support MSME customers or prospective business customers through inbound and outbound calls for pre-sales, sales and other customer services requirements.
9. Channel Partner
Serving as a reseller that helps the Enterprise Serivice Division in the sales and marketing activities to seek specific customers requirements usually in the business district.
10. Value Added Reseller VAR
A main line to manage partnership relation with communities through interaction with the community business partners either community-based segmentindustry or community-based territory.
11. Digital Touch Point
It may be either Web or Mobile Application Based Channel which are Network Marketing Channel and as a channel for the entire customer portfolio.
12. Website
Our website, www.telkom.co.id and www.telkomsel.com enables customers to access certain of our products and services. Available services include e-billing registration, collective billing registration and submission of complaints.
13. Social Media
