2015Q4 Analysts Meeting a
PT Bank Mandiri (Persero) Tbk
FY 2015
Results Presentation
(2)
Share Information
∆ fro : IPO Dec 31, 2014
BMRI 1,236.60% -17.63%
JCI 761.97% -13.47%
-200% 0% 200% 400% 600% 800% 1000% 1200% 1400% 1600% 1800%
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BMRI JCI
No. of
Investor % No. of shares %
I DOMESTIC
1. Government of RI 1 0.00% 14,000,000,000 60.00%
2. Retail 17,977 82.00% 263,459,960 1.13%
3. Employees 1,816 8.28% 22,727,018 0.10% 4. Cooperatives 8 0.04% 1,426,656 0.01% 5. Foundation 29 0.13% 21,268,745 0.09% 6. Pension Funds 195 0.89% 183,054,830 0.78% 7. Insurance 91 0.42% 433,192,751 1.86% 8. Banks - 0.00% - 0.00% 9. Corporations 134 0.61% 628,711,398 2.69% 10. Mutual Funds 231 1.05% 698,731,242 2.99%
Total 20,482 93.42% 16,252,572,600 69.65%
II INTERNATIONAL
1. Retail 98 0.45% 1,053,749 0.00% 2. Institutional 1,344 6.13% 7,079,706,984 30.34%
Total 1,442 6.58% 7,080,760,733 30.35% 21,924
100.00% 23,333,333,333 100.00%
No. Description
By 31 December 2015
(3)
2
Table of Contents
Results Overview Page #
I do esia s Eco o ic Co ditio 3
FY 2015 Highlights 4
Key Indicators + Financial Highlights 5 –6
SBU Performance Highlights 7
Ba k s Pe fo a ce 8 –11
Loan Performance 12 –14
ROE & NIM 15 –16
Fee-Based & CIR 17 –18
Wholesale Business 19 –21
Retail Business 22 –28
NPL Movement 29 –32
Subsidiaries 33 –34
Targets & Initiatives 35Additional Information
Operating Performance Highlights Supporting Materials
(4)
Core inflation remains stable and
headline inflation expected to drop
Inflation And Current Account Deficit Appear Manageable
The Current Account Deficit is
improving through 4Q15
3
GDP expansion remains below the
historical average and under pressure
0 2 4 6 8 10 12 14 16 18 20 D e c-0 6 D e c-0 7 D e c-0 8 D e c-0 9 D e c-1 0 D e c-1 1 D e c-1 2 D e c-1 3 D e c-1 4 D e c-1 5
Headline inflation (% YoY) Core inflation (% YoY) BI rate (%)
(10) (5) -5 10 15 (15) (10) (5) -5 10 15 20 1 Q 1 0 2 Q 1 0 3 Q 1 0 4 Q 1 0 1 Q 1 1 2 Q 1 1 3 Q 1 1 4 Q 1 1 1 Q 1 2 2 Q 1 2 3 Q 1 2 4 Q 1 2 1 Q 1 3 2 Q 1 3 3 Q 1 3 4 Q 1 3 1 Q 1 4 2 Q 1 4 3 Q 1 4 4 Q 1 4 1 Q 1 5 2 Q 1 5 3 Q 1 5
Capital and Financial Account Current Account (CA)
BoP 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 1 Q 0 6 4 Q 0 6 3 Q 0 7 2 Q 0 8 1 Q 0 9 4 Q 0 9 3 Q 1 0 2 Q 1 1 1 Q 1 2 4 Q 1 2 3 Q 1 3 2 Q 1 4 1 Q 1 5 4 Q 1 5 5.04 7.50 3.35 3.95 5.82
(5)
Cash Management
•
15,101 Customers
•
61.6 Mn Trx in
2015
(2)4
Bank Mandiri Remains on Track to B
eco e I do esia s Most
Admired Financial Institution
Retail Loans
(1)•
Rp 175.2 Tn
•
32.7% of Loans
•
High yield loan
amounting Rp 114.8 Tn
Subsidiary Income
•
Total Rp 2.07 Tn
•
Sum of income from
11 subsidiaries
(10.2 % of EAT)
Alliances
•
Bank Guarantee: Rp 34.7 Tn
•
Foreign Exchange: Rp 16.4 Tn
•
Fund Under Management
(FUM): Rp 3.6 Tn
e-Channel Tx
•
2.1 Bn Trx
•
16.6% YoY Growth
# of Cards Issued
•
Credit
3.97 Mn
•
Debit 13.25 Mn
•
Prepaid 6.66 Mn
(1) Small Business, Micro and Consumers
(2) Excluding Mandiri Transaction System
(3) Incl. KSM Centre, MMU Cash outlet and MobilMU
# of Accounts
•
Deposit 16.92 Mn
•
Loan 1.62 Mn
including mortgage
accounts of 162,673
# of new Accounts (YTD)
•
Deposit 4.14 Mn
•
Loan 609,336
# of Outlets
2,457 Branches
3,100 Micro Outlets
(3)(6)
5
K
e
y
In
d
ic
a
to
rs
R
e
m
ai
n
S
tab
le
22.10% 24.40% 22.00% 22.55% 22.23% 20.95% 18.33%
2009 2010 2011 2012 2013 2014 2015
R
e
tu
rn
o
n
E
q
u
it
y
(%
)
To
tal
C
A
SA
(
R
p
B
n
)
N
o
n
P
e
rf
o
rm
in
g
L
o
an
(
%
)
186,492 201,958 256,395 316,127 359,957 380,512 443,874
2009 2010 2011 2012 2013 2014 2015 2.79%
2.42% 2.21% 1.87% 1.90% 2.15% 2.60%
2009 2010 2011 2012 2013 2014 2015
7,155 9,218 12,246 15,504 18,204 19,872 20,335
2009 2010 2011 2012 2013 2014 2015
E
ar
n
in
g
A
ft
e
r
Ta
x
(R
p
B
n
)
198,547 246,201 314,381 388,830 472,435 529,973 595,457
2009 2010 2011 2012 2013 2014 2015
To
tal
L
o
an
s
(R
p
B
n
)
N
e
t
In
te
re
st
Mar
g
in
(
%
)
5.04% 5.28% 5.11% 5.46% 5.74% 5.97% 6.08%
2009 2010 2011 2012 2013 2014 2015
(7)
6
Key Financial Highlights
Ba k Ma di i s FY 2015 performance across several key indicators:
FY
FY
%
Loans
Rp 529.97Tn
Rp 595.46Tn
12.4%
Gross NPL Ratio
Net NPL Ratio
2.15%
0.81%
2.60%
0.90%
21.1%
11.5%
Low Cost Funds Ratio
[Low Cost Funds (Rp)]
59.8%
Rp 380.5Tn
65.6%
Rp 443.9 Tn
9.8%
16.7%
NIM
5.97%
6.08%
1.7%
Efficiency Ratio
44.9%
43.0%
(4.3%)
(8)
Balanced Earnings from All Business Units
768
1,057 1,154
847
1,853
152
893
409
2,350
1,426
Treasury and Markets
Corporate Banking
Commercial Banking
Consumer Banking
Micro and Business
Banking
Asset Spread Liability Spread
Net Interest Income Analysis 4Q 2015
(Rp Bn)Net Interest Income
Fee Based Income 4Q 2015
(Rp Bn)529
1,336 191
440
1,050
Micro and Business Banking Consumer Banking Commercial Banking Corporate Banking Treasury and Markets
Notes : Due to reorganization of Bank Mandiri, we cannot provide the historical data from the previous years
920
3,197
1,950
1,563
(9)
Deposits by Product
–
Consolidated
(Rp Tn)
Loans by SBU + Subsidiaries
(Rp Tn)
9 7 .1 1 0 2 .9 1 0 8 .8 1 2 1 .9 1 1 9 .8 1 2 6 .5 1 3 5 .4 1 5 1 .8 1 5 0 .4 1 5 9 .9 1 6 6 .2 1 8 6 .9 1 7 9 .9 1 8 9 .8 1 9 8 .8 2 1 4 .7 2 0 1 .9 2 0 3 .0 2 0 8 .0 2 2 7 .7 2 0 7 .3 2 1 1 .0 2 1 8 .1 2 4 3 .7 9.910.811.6 11.612.312.712.2 12.013.413.614.0 15.315.816.819.0 20.7 22.123.222.3 24.7 23.325.429.4 28.0 4 7 .8 5 0 .3 3 9 .9 4 6.2 45.3
4 7 .9 4 9 .4 6 7 .3 7 5 .0 5 9 .0 6 3 .0 7 7
.9 61
.2 7 4 .6 6 3 .9 7 3
.4 67
.2 7 4 .2 7 9 .6 7 8
.9 83
.4 9 1 .7 9 0 .7 1 0 1 .2 22.023.122.9 22.225.422.324.0 25.328.228.028.5 36.1 33.3 38.549.2 51.1 43.545.0 52.0 49.1 58.1 75.877.6 70.9 1 2 4 .4 1 2 7 .8 1 2 7 .0 1 4 7 .8 1 4 3 .5 1 4 0 .8 1 4 0 .0 1 4 8 .1 1 2 0 .8 1 3 7 .5 1 3 8 .9 1 5 0
.7 15
2 .8 1 5 3 .7 1 5 5 .2 1 7 6
.2 17
6 .9 1 9 0 .0 2 0 1 .6 2 2 2 .3 2 2 6 .2 2 2 0 .5 2 1 2 .1 2 0 6 .3 11.811.711.1 12.510.312.415.3 17.8 15.620.3 20.4 16.1 24.0 29.028.2 20.1 20.0 20.5 27.5 33.730.5 30.526.6 26.2 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 460 480 500 520 540 560 580 600 620 640 660 680 1 Q '1 0 2 Q '1 0 3 Q '1 0 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5
FX Time Rp Time
FX Demand Rp Demand
FX Savings Rp Savings
7 4 .5 8 0 .7 8 4 .2 8 5 .4 8 5 .1 9 6 .2 1 0 3 .2 1 0 6 .2 1 1 3 .0 1 1 9 .2 1 2 3 .2 1 2 6 .3 1 2 4 .7 1 4 6 .9 1 5 5 .2 1 6 3 .7 1 6 0 .8 1 6 1 .3 1 7 1 .9 1 7 2 .1 1 7 0 .7 1 7 6 .8 1 8 0 .9 1 9 6 .6
0.2 0.41.3 1.4 1.6
1.5 1.71.4 1.3
1.5 1.6 1.8 1.6
1.51.72.0 2.3 1.3
1.3 1.3 0.8 1.00.9 1.4 4 9 .1 5 3 .1 5 7 .5 6 3 .8 6 4 .7 7 0 .1 7 4 .7 8 0 .7 8 2 .5 8 9 .8 9 3 .3 1 0 2 .7 1 0 2 .0 1 0 4 .2 1 1 1 .0 1 1 6 .9 1 1 6 .3 1 2 3 .7 1 2 7 .7 1 4 2 .8 1 4 5 .1 1 4 8 .9 1 4 9 .4 1 6 0 .6 24.726.7 28.630.732.4 34.336.3 39.040.7 43.344.5 47.749.3 52.455.2 56.6 57.4 60.3
62.464.765.767.7
69.572.3 17.719.3 20.522.723.3 25.8 27.630.2 30.9 33.135.0 38.438.4 42.5 43.7 46.5 46.3 49.0 52.0 56.055.357.9 57.9 60.5 5.66.0
6.57.3 7.7 8.5 9.511.8 13.1 15.116.8 19.0 20.7 23.9 24.927.0 28.231.0 32.734.6 37.239.7 40.0 42.5 9.79.1
8.67.8 6.7 6.1 6.14.6 4.8 4.84.9 4.0 3.9 3.9 4.2
4.2 3.93.9 3.8 3.7 3.8 3.84.1 2.2 20.422.7 24.627.230.3 34.2 38.4 40.540.9 43.646.0 48.9 50.9 53.5 54.9 55.555.355.5 54.6 54.7 54.357.0 57.9 59.4 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 460 480 500 520 540 560 580 600 1 Q '1 0 2 Q '1 0 3 Q '1 0 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5 Subsidiaries Recovery
Micro Small
Cons Comm
Int'l Corp
Maintaining Momentum for Growth
Y-o-Y (22.4%) (7.2%) 44.6% 28.4% 7.0% Y-o-Y (41.4%) 7.9% 12.5% 14.2%
*Loans from Treasury & International have been reallocated to Corporate following the reorganization in early 2010
6.9%* 13.3% 12.4% 595.5 Tn Total Total 636.4 Tn
676.3 Tn 6.3%
8.6%
8
530.0 Tn11.7% 22.9%
(10)
9
3 Key Areas of Focus for 2020
1) Fee-Based Provision, Commission & Fee
Deepen Client
Relationship
Accelerate Growth
Segment
Wholesale Strategy
Group-wide Strategy
Retail Strategy
Integrate The Group
Integrated Wholesale Transaction Bank
Holistic Product Suite
Sector-Led Solutions
Through Expertise-led Client Solutions
Cross-Border Coverage
Supporting Clients’ Regional Needs
Current Achievments (FY 2015)
Total Wholesales Fees Rp 2.6 Tn1) Total Wholesale Low Cost Deposits Rp 140.3 Tn.
Growth of Cash Management Transaction 21.1.7%2).
Culture of Cross-Selling across Wholesale, Retail and Subsidiaries
Engaging in Integrated Retail Initiatives with Subsidiaries and Business Units to
Drive Cross-Selling
Current Achievments (FY 2015)
Micro
Easy Access & Simple Products
SME
One-Stop Sales & Service
Individual
Growing with our Customers
Current Achievements (FY 2015)
Total Retail Fees of Rp7.0 Tn 1) Total Retail Low-Cost Funds Rp 272.4 Tn YoY increase in E-Channel transaction : 16.6% Mandiri Business Savingreaches Rp 108.5 Tn
V
V
V
V
V
Volume of Business Alliances : Bank Guarantee : Rp 34.7Tn.
Foreign Exchange : Rp 16.4Tn.
FUM : Rp 3.6 Tn
Income Alliance Wholesale = 49.2% Auto & 2 W Loan : 325 Bn
(11)
Strong and Liquid Balance Sheet
10
Assets
4Q 2015
4Q 2014
Liabilities
4Q 2015
4Q 2014
Cash
25,109
20,705 Current Account
172,166
128,067
Current Acc w/ BI & Other Banks
66,470
59,586 Savings
271,708
252,445
Placement w/ BI & Other banks
37,388
61,213 Time Deposits
232,514
255,870
Advances (Other)
26,945
26,423
Marketable Securities
43,951
40,767
Total Deposits
676,387
636,382
Government Bonds
103,869
86,154
Loans (Gross)
595,458
529,974 Securities Issued
2,398
2,010
Provisions of Loans
(22,558)
(17,919) Deposits from other banks
12,954
17,774
Net Loans
572,899
512,055 Borrowings
33,765
24,227
Reverse Repo
677
19,787 Other Int. Bearing Liabilities
12,787
14,427
Other Provisions
(2,224)
(2,139) Non Int. Bearing Liabilities
52,281
55,375
Deferred Tax Assets
4,835
4,189 Equity incl. Minority Interest
119,492
104,845
Other Assets
30,145
26,301
(12)
Strong Revenue Growth
Summary P&L (Rp Bn) 4Q 2015 3Q 2015 4Q 2014 FY 2015 FY 2014 FY Y-o-Y
(%)
4Q Y-o-Y (%)
Q-o-Q (%)
Interest Income 18,933 18,066 17,363 71,570 62,638 14.3% 9.0% 4.8%
Interest Expense 6,022 6,814 6,536 26,207 23,506 11.5% (7.9%) (11.6%)
Net Interest Income 12,911 11,252 10,827 45,363 39,132 15.9% 19.3% 14.7%
Net Premium Income 696 886 697 3,137 2,681 17.0% (0.1%) (21.4%)
Net Interest Income & Premium Income 13,607 12,138 11,524 48,500 41,813 16.0% 18.1% 12.1%
Other Non Interest Income
* Other Fees and Commissions 2,443 2,546 2,534 10,015 9,132 9.7% (3.6%) (4.0%)
* Foreign Exchange Gains - Net 844 533 399 2,238 1,588 41.0% 111.2% 58.1%
* Gain fr. sale & Incr. in Val & Sale of Bonds 178 (134) 111 257 381 (32.5%) 60.3% N/A
* Others 2,015 2,182 1,132 6,126 3,968 54.4% 78.0% (7.7%)
Total Non Interest Income 5,479 5,127 4,176 18,636 15,069 23.7% 31.2% 6.9%
Total Operating Income 19,086 17,265 15,700 67,136 56,882 18.0% 21.6% 10.5%
Provisions, Net (3,552) (4,495) (1,779) (12,043) (5,529) 117.8% 99.7% (21.0%)
Personnel Expenses (3,444) (2,903) (2,807) (12,377) (10,848) 14.1% 22.7% 18.6%
G&A Expenses (3,730) (3,322) (3,488) (12,800) (11,448) 11.8% 6.9% 12.3%
Loss from decr. in value of Sec & Gov Bonds - - -
-Other Expenses (906) (744) (620) (3,578) (3,078) 16.2% 46.1% 21.6%
Total Expense (8,080) (6,970) (6,914) (28,755) (25,374) 13.3% 16.9% 15.9%
Profit from Operations 7,455 5,800 7,007 26,339 25,978 1.4% 6.4% 28.5%
Non Operating Income 23 5 10 30 30 1.8% 145.2% N/A
Net Income Before Tax 7,478 5,805 7,016 26,369 26,008 1.4% 6.6% 28.8%
(13)
LDR Increased to 87.7%, Bank-Only Loan Growth of 12.8%
8 2 .7 9 3 .6 9 2 .5 1 0 3 .1 1 1 0 .4 1 1 1 .7 1 1 8 .6 1 2 5 .2 1 2 9 .3 1 3 1 .7 1 2 9 .9 1 5 1 .9 1 5 3 .5 1 6 9 .7 1 6 6 .7 1 6 6 .3 1 7 6 .8 1 7 7 .0 1 7 5 .1 1 8 1 .4 1 8 5 .8 2 0 0 .1 5 0.6 64
.7
6
4
.5 70
.7 75.3 81.1 82
.9 90.1 93
.6 1 0 3 .0 1 0 2
.3 10
4 .4 1 1 8 .2 1 1 7 .1 1 1 6 .5 1 2 3 .9 1 2 7 .9 1 4 2 .9 1 4 5 .2 1 4 9 .1 1 4 9
.5 160
.7 17.4 22.8 24.5 25.927.7 30.330.9 33.235.1 38.538.5 42.5 44.1 46.5 46.349.0 52.0 56.1 55.3 57.9 57.9 60.5 5.4 7.3 7.7 8.5 9.5 11.813.1 15.116.8 19.020.7 23.9 24.927.028.231.0 32.7 34.537.239.740.0 42.5 2 3 .6 3 0 .7 3 2
.4 34
.3 36
.3 39
.0 40.7 4
3
.3 44.5 4
7 .7 4 9 .3 5 2
.4 55
.2 56
.6
5
7
.4 60
.3 62
.4 64
.7
6
5
.7 67
.7 6 9 .5 7 2 .3 4 Q '0 9 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5
Corporate Commercial Small Micro Consumer
Quarterly Loan Segment Details
(Bank Only)
Y-o-Y 11.7% 23.0% 7.8% 12.4% 13.1% 12.8% Total 13.5% 7.9% 11.3% 30.0% 37.3% Break downAs of December 2015; Non-consolidated numbers
12
1 9 8 .5 2 4 6 .2 2 5 1 .8 2 7 6 .7 2 9 7 .5 3 1 4 .4 3 2 7 .2 3 5 0 .4 3 6 5 .2 3 8 8 .8 3 9 1 .6 4 2 8 .7 4 5 0 .8 4 7 2 .4 4 7 0 .4 4 8 5 .8 5 0 6 .5 5 3 0 .0 5 3 2 .8 5 5 2 .8 5 6 0 .6 5 9 5 .5 61.4% 67.6% 70.2% 75.9% 78.7% 74.1% 80.7% 83.4% 84.4% 80.1% 83.5% 85.0% 87.3% 84.5% 88.0% 85.3% 82.9% 84.4% 84.1% 85.3% 87.7% 4 Q '0 9 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5Loans (Rp Tn) LDR (%)
5.5% 6.2% 2.3%
9.9%
7.5% 5.7% 4.1%7.1% 4.2% 6.5% 0.7% 9.5% 5.1% 4.8% -0.4% 3.3% 4.2% 4.6% 0.5% 3.7% 1.4% 6.2% 13.8% 24.0% 24.7% 26.9%28.3% 27.7% 30.0% 26.6% 22.8% 23.7% 19.7% 22.3% 23.4% 21.5% 20.1% 13.3% 12.4% 12.2% 13.8% 10.7% 12.4% 4 Q '0 9 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5
QoQ Growth (%) YoY Growth (%)
Quarterly Loan Data
(14)
3 5 .6 4 3 1 .1 5 2 9 .1 9 2 9 .7 5 3 0 .6 2 3 3 .9 6 3 5 .6 8 3 8 .8 6 3 8 .6 0 4 1 .8 7 4 4 .4 4 4 0 .3 5 4 1 .8 8 4 5 .4 7 4 5 .7 3 4 9 .6 2 4 8 .1 7 5 3 .2 9 5 9 .7 9 6 7 .7 5 6 2 .2 2 6 2 .9 5 7 2 .2 4 7 5 .3 8 7 3 .5 2 7 6 .9 0 7 8 .5 2 8 7 .7 9 78.3% 68.5% 61.9% 68.2% 71.7% 76.3% 80.7% 86.6% 82.9% 91.5% 89.0% 75.8% 76.0% 76.2% 75.4% 76.4% 68.0% 65.1% 64.3% 69.0% 72.0% 71.3% 74.2% 73.2% 66.8% 61.1% 61.0% 73.1% 50% 55% 60% 65% 70% 75% 80% 85% 90% 95% M ar 0 9 Ju n e 0 9 S e p 0 9 D e c 0 9 M ar 1 0 Ju n e 1 0 S e p 1 0 D e c 1 0 M ar 1 1 Ju n e 1 1 S e p 1 1 D e c 1 1 M ar 1 2 Ju n 1 2 S e p 1 2 D e c 1 2 M ar 1 3 Ju n 1 3 S e p 1 3 D e c 1 3 M ar 1 4 Ju n e 1 4 S e p 1 4 D e c 1 4 M ar 1 5 Ju n 1 5 S e p 1 5 D e c 1 5 20 30 40 50 60 70 80 90
Loan Fx
LDR FX
Prudent Management of FX Balance Sheet
USD Bn
Rp Tn
Breakdown of FX lending (Bank-Only)
Q
(Total USD 6.37 Bn)
0.04 0.05 0.07 0.21 0.38 0.58 0.62 0.71 0.73 1.19 1.79
Utilities
Soc Serv
Constr
Bus Serv
Trans
Mining
Agri
Oth
Trading
Oil & Gas
Mfg
% (YoY)
18% -11% 34% 6% 62% -11% -3% -36% -27% 832% -78%
FX Loans & LDR (Bank-Only)
(15)
14
Rp 105.75 Tn in Loans Disbursed in 4Q 2015
502.78
105.75
24.34
31.94 9.98 4.67
1.57
536.03
3Q'15 Disburs. Install. Payment Pay-off FX Impact
Write-Offs
4Q '15
Loan Movement
–
4Q 2015 Bank-Only
Rp Tn
Loan Disbursement by Segment
–
4Q 2015 Bank-Only
Rp Tn
51.96
30.22
9.59
7.82
6.15
105.75
(16)
4 2 .6 5 8 .1 7 2 .5 9 1
.9 10
8 .9 1 1 5 .9 1 1 2 .2 1 3 4 .0 1 7 2 .9 1 9 5 .8 2 4 2 .4 3 5 2 .5 4 0 0 .2 4 9 1 .3 5 1 4 .9 5 7 7 .3 1 3 .3 1 5 .4 1 7 .0 2 5 .5 2 7 .5 2 7 .4 2 8 .4 2 8 .3 2 7 .2 3 0 .5 3 5 .7 5 3 .3 6 2 .0 7 3 .9 8 5 .7 1 0 7 .4 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 2 0 0 7 2 0 0 8 2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 2 0 1 5
RWA (Rp Tn) Total Capital (Rp Tn)
Rp Bn
18.3% ROE, Supported By a Strong Capital Position
Bank Only - Capital & RWA Movement
Profit After Tax & ROE
21.5% 26.2% 23.6% 22.8% 2.5% 10.0% 15.8% 18.1% 22.1% 24.2% 22.0% 22.6% 22.2% 21.0% 18.3%
• CAR inclusive of Credit and Market Risk started in December 2004
• CAR inclusive of Credit, Market and Operational Risk started in January 2010
*1.1Tn from GIAA Recovery
308 1,168 1,549 1,744
519 510 1,027 1,390 1,400 2,003
2,681 3,403 4,303
4,925 5,138
1,300 602
690 1,329
97 305
1,113 1,221 1,526 2,031 2,543 3,744 3,991 4,660 4,786 967 1,017 1,528 1,408
610 372 1,040
1,345 1,693 2,352 2,850 3,972 4,509 4,869 4,658 645 799 819 775 -623 1,234 1,166 1,390 2,536 2,833 3,073 4,385 5,401 5,418 5,753 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 2 0 0 7 2 0 0 8 2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 2 0 1 5 Q4 PAT Q3 PAT Q2 PAT Q1 PAT 31.3% 26.4% 23.4% 27.7% 25.3% 23.2% 24.6% 20.8% 15.7% 15.4% 13.4% 15.3% 15.5% 14.9% 16.6% 18.3% CAR 1,099*
(17)
5 .3 % 5 .8 % 5 .1 % 5 .4 % 5 .2 % 5 .4 % 5 .2 % 5 .5 % 5 .8 % 5 .7 % 5 .5 % 5 .3 % 5 .7 % 6 .1 % 5 .9 % 5 .9 % 5 .8 % 5 .9 % 5 .4 % 5 .8 % 5 .7 % 6 .7 % 4 Q '0 9 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 * 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5 NIM 9.4% 9.6% 8.7% 9.0% 8.7% 8.7% 8.2% 8.1% 8.4% 8.2% 8.1% 7.8% 8.3% 9.0% 9.1% 9.2% 9.6% 9.56% 9.08% 9.19% 9.21% 9.80% 4.3% 3.8% 3.8% 3.8% 3.7% 3.4% 3.2% 2.8% 2.7% 2.7% 2.8% 2.6% 2.8% 3.1% 3.3% 3.5% 3.9% 3.82% 3.88% 3.58% 3.66% 3.26% Yield on Assets
Cost of Funds
16
Q4 NIM of 6.7% as Yield on Assets Increases
6.4% 7.2% 5.1% 4.9% 4.7% 5.3% 4.8% 5.4% 5.0% 4.9% 4.8% 4.5% 4.5% 5.1% 4.4% 4.5% 4.5% 6.6% 4.2% 4.3% 4.4% 6.4% 1.5% 0.7% 0.5% 0.3% 0.5% 0.6% 0.6% 0.6% 0.7% 0.7% 0.7% 0.6% 0.6% 0.7% 0.8% 0.7% 0.7% 0.9% 1.1% 0.8% 0.7% 0.7% 0% 5% 4 Q '0 9 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5 13.2% 12.2% 13.1% 12.7% 12.5% 11.6% 12.1% 11.9% 12.5% 11.2% 10.8% 11.1% 11.8% 11.8% 12.0% 12.4% 12.1% 12.2% 12.2% 12.1% 6.7% 6.5% 6.5% 5.9% 4.9%
4.1% 3.9%3.3%4.0%
3.4%3.9% 4.7% 5.3% 5.4% 5.9% 5.7% 6.0% 6.4% 6.4% 6.7% 6.9% 4.7%
4.2% 4.3% 3.9% 3.7%
3.0% 3.1%
3.3% 3.9% 4.1% 4.4% 4.5% 4.3% 3.8% 0% 5% 10% 15% 20%
Avg Loan Yield Avg Bond Yield Avg COF
* Starting on 4Q2014, we backout the LPS premium from the interest expense
(18)
Greater Detail On Fee-Based Income
Non-Loan Related Fees & Commissions
4Q
3Q
4Q
FY
FY
FY Y-o-Y 4Q Y-o-Y
Q-o-Q
2015
2015
2014
2015
2014
(%)
(%)
(%)
Administration Fees
840
805
707
3,087
2,704
14.2%
18.8%
4.4%
Opening L/C, BG & Cap Market (custodian & trustee)
308
272
258
1,111
931
19.3%
19.7%
13.5%
Subsidiaries
(9)
292
339
1,031
1,481
(30.4%) (102.6%) (103.0%)
Transfer, Retail Transaction
599
480
543
1,992
1,626
22.5%
10.3%
24.9%
Credit Cards
382
386
410
1,547
1,427
8.4%
(6.9%)
(1.0%)
Mutual Fund, ORI & Bancassurance
109
85
94
388
353
10.2%
16.8%
28.4%
Syndications
80
34
52
214
137
56.1%
54.5%
135.0%
Payroll Package
20
21
18
77
74
3.8%
9.6%
(5.5%)
Others
113
171
113
567
398
42.4%
0.0%
(33.7%)
Total
2,443
2,546
2,534 10,015
9,132
9.7%
(3.6%)
(4.0%)
Foreign Exchange Gains
844
533
399
2,238
1,588
41.0%
111.2%
58.1%
Gains Fr Sale & Incr. in Value of Sec. & Gov. Bonds
178
(134)
111
257
381
(32.5%)
60.3%
N/A
Cash Recoveries
1,161
731
771
3,041
2,607
16.6%
50.6%
58.8%
Other Income
854
1,451
361
3,085
1,361
126.7%
136.3%
(41.1%)
Total Fee Based Income (As Reported)
5,479
5,127
4,176 18,636 15,069
23.7%
31.2%
6.9%
(19)
18
1 ,3 8 4 1 ,6 8 2 1 ,5 2 4 1 ,5 1 0 1 ,8 8 3 2 ,1 0 7 1 ,6 1 4 2 ,0 0 4 2 ,0 7 1 2 ,5 6 5 2 ,0 3 4 2 ,3 2 2 2 ,3 7 5 3 ,1 6 7 2 ,3 0 9 2 ,6 9 3 2 ,9 5 8 3 ,4 8 8 2 ,5 7 4 3 ,1 7 3 3 ,3 2 2 3 ,7 3 0 1 ,3 2 8 1 ,6 1 2 1 ,5 4 7 1 ,6 3 1 1 ,6 7 1 1 ,9 0 3 1 ,8 6 5 1 ,9 3 9 1 ,8 6 9 2 ,3 7 2 2 ,0 4 2 2 ,3 3 6 2 ,6 7 9 2 ,3 7 4 2 ,6 2 6 2 ,6 6 2 2 ,7 5 2 2 ,8 0 7 2 ,9 2 0 3 ,1 0 9 2 ,9 0 3 3 ,4 4 4 4 Q '0 9 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5G&A Expenses Personnel Expenses
4Q Cost to Income Ratio of 42.7%
Breakdown of 4Q 2015 Operating Expenses
Quarterly Consolidated Operating Expenses & CIR
(Rp Bn) (Rp Bn)
43.2% 45.1% 32.4% 37.3% 39.0% 41.6% 44.0% 43.2% 42.7% 51.3% 41.1% 43.1% 42.5% 48.4% 41.8%43.2% 46.6% 44.4% 44.4% 45.2% 40.1% 42.7% CIR (%) 4Q 2015 4Q 2014 FY 2015 FY 2014 Growth QoQ 4Q YoY FY YoY Personnel Expenses
Base Salary 786 675 3,137 2,725 (1.1%) 16.5% 15.1% Other Allowances 1,485 1,261 5,806 5,151 3.6% 17.8% 12.7% Post Empl. Benefits 191 82 475 308 92.1% 132.6% 54.1%
Training 287 187 485 429 190.2% 53.9% 13.0%
Subsidiaries 694 602 2,473 2,235 45.9% 15.3% 10.7% Total Personnel Expenses 3,444 2,807 12,377 10,848 18.6% 22.7% 14.1%
G&A Expenses
IT & telecoms 484 441 1,817 1,504 (1.0%) 9.9% 20.8% Occupancy Related 889 787 2,810 2,412 27.6% 12.9% 16.5% Promo & Sponsor 426 357 1,149 1,100 42.3% 19.5% 4.5% Transport & Travel 184 209 634 656 17.7% (11.8%) (3.2%) Goods, Prof. Svcs. & Oth. 550 517 1,633 1,599 20.0% 6.5% 2.1% Employee Related 494 491 1,991 1,811 (3.6%) 0.7% 10.0% Subsidiaries 702 686 2,766 2,366 (1.1%) 2.2% 16.9% Total G&A Expenses 3,730 3,488 12,800 11,448 12.3% 6.9% 11.8% Other Expenses 906 620 3,578 3,078 21.6% 46.1% 16.2% Total Operating Expenses 8,080 6,914 28,755 25,374 15.9% 16.9% 13.3%
(20)
Top 10 Segments in Corporate Lending Expansion
4Q
5
–
4Q
4 (Total Rp23.11 Tn)
Rp Bn 608
625 899 971 1,824 2,070 2,636 3,120 4,586 7,119
Bus Serv Agri Equip Soc Serv Mfg-Metal Mfg-P&P Mfg-Chem Mfg-RawM Plantations Trad-Exp Mfg-F&B
%
30.80% 19.84% 13.50% 11.40% 8.96% 7.89% 4.20% 3.89% 2.70% 2.63% Rp Bn
Top 10 Segments in Commercial Lending Expansion
4Q
5
–
4Q
4 (Total Rp17.78 Tn)
841 884
988 1,027 1,160 1,355 1,406 1,420 2,202 6,952
Trad-Exp Soc Serv Mfg-Text Trad-Distr Mfg-Metal Mfg-RawM Mfg-F&B Trad-Imp Mfg-Chem Plantations
%
39.1% 12.4% 8.0% 7.9% 7.6% 6.5% 5.8% 5.6%
5.0%
4.7%
(21)
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58,055 62,257 61,691 53,604 74,116 89,959 74,334 73,192 140,278
(10,000)
10,
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30,
000
50,
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70,
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90,
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110,
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130,
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150,
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2007 2008 2009 2010 2011 2012 2013 2014 2015
9
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%
Y
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G
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745 2,414 4,066 6,153 7,784 10,943 11,899 12,932 13,629 13,873 14,105 14,397 14,676 15,101
2006 2007 2008 2009 2010 2011 2012 2013 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15
C
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248 677 1,178 2,201 2,657 3,598 3,989 4,484 4,832 5,123 5,266 5,384
4Q10 4Q11 4Q12 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15
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(22)
Growing Volume in Wholesale Transaction Business
Forex
3
4 42 63 61 56 41
281,153 310,512
322,795 399,500 379,730 348,436
-50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000 450,000
-10.0 20.0 30.0 40.0 50.0 60.0 70.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15
Value (USD Bn) # of Trx
Wholesale Remittance
7
0
9
4
1
2
1
1
3
5
1
4
6
1
2
6
435,866
448,219
599,909 651,241
739,046 730,011
-100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000
-20.0 40.0 60.0 80.0 100.0 120.0 140.0 160.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15
Value (USD Mn) # of Trx
Mandiri Cash Management*
5
4
9
8
1
8
1
,5
1
9
2
,2
3
1
3
,1
2
0
3
,7
7
8
2,503 7,668
13,676
24,543
44,184
61,599
-25,000 -15,000 -5,000 5,000 15,000 25,000 35,000 45,000 55,000 65,000
-500.0 1,000.0 1,500.0 2,000.0 2,500.0 3,000.0 3,500.0 4,000.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15
Value (Rp Tn) # of Trx (000)
Trade Transactions : Export, Import, Domestic
*) Excluding Mandiri Transaction System
8
5
1
1
0
1
2
5
1
3
3
1
3
7
1
2
7
495,813
510,916
517,251 520,948
509,207
468,870
440,000 450,000 460,000 470,000 480,000 490,000 500,000 510,000 520,000 530,000
-20.0 40.0 60.0 80.0 100.0 120.0 140.0 160.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Dec 15 Value (USD Bn) # of Trx
(23)
Retail Deposits Decreased by 4.7% Y-o-Y
22
9 5 .5 1 0 9 .6 1 0 7 .3 1 1 2 .7 1 2 0 .4 1 3 4 .0 1 3 2 .7 1 4 0 .6 1 4 6 .1 1 6 5 .0 1 5 7 .5 1 6 6 .8 1 7 6 .3 1 9 0 .9 1 7 9 .0 1 8 0 .8 1 8 4 .7 2 0 2 .6 1 8 2 .5 1 8 6 .0 1 8 8 .0 2 0 9 .8 8.111.0 11.7 11.911.5
11.3 12.712.8 13.0
13.7 14.715.6
18.4 20.7
21.0 22.021.8 24.0
22.2 23.224.3 23.1
9.4
11.1 10.5 11.9 12.2
15.7 14.615.4 16.1
18.6 17.016.7
28.6 33.0
29.7 33.634.4 40.2
33.536.4 25.0 31.9
3.33.2 3.5 3.5 4.1
4.2 4.3 4.3
10.7 11.4
12.111.9 13.1 13.0
12.814.4 7.8 7.6
68.5
70.5 69.0 68.6 70.8
73.1 71.670.3 71.5 71.4 72.170.7 80.2 84.5 88.4 100.1108.3 120.0 119.2116.0 110.0 110.3 6.8 5.8 5.35.2 5.2
5.3 5.0 5.0 5.1 5.0 4.7 4.6 6.4 7.0 6.3 7.0 7.2 9.5 9.0 7.8 7.7 7.4 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 4 Q '0 9 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5
Rp Savings Deposits FX Savings Deposits Rp Demand Deposits
FX Demand Deposits Rp Time Deposits FX Time Deposits
Retail Deposit Analysis –
Bank Only
3.3%
2.5% 2.3% 2.4% 2.2%
2.8%
2.0% 1.9% 1.7%
2.2% 1.8%1.9% 2.0%2.0%2.0% 2.1%
1.9% 2.1%
2.1% 2.6% 2.4% 2.2%
2.1%
1.5% 1.5% 1.5% 1.5% 1.5% 1.4% 1.3% 1.2% 7.2% 6.7% 6.5% 6.5% 6.3% 5.0% 5.1% 4.9% 5.5% 6.6% 7.0% 8.3% 7.9% 7.8% 7.4% 7.5% 7.2% 0% 5% 10% 15% Rp DD Rp Savings Rp TD
Average Quarterly Deposit Costs (%)
0.6%
0.1% 0.1%
0.1% 0.3% 0.3% 0.3% 0.3% 0.2%
0.3% 0.4%
1.9%
0.5% 0.5%
0.4% 0.7% 0.8% 0.7% 0.6%
0.8% 0.8% 1.2% 1.3% 1.8% 1.2% 0.8% 0.6% 0% 2% 4% 4 Q '0 9 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5
FX DD FX TD 63.3% 63.8% 64.9% 66.1% 66.5% 69.6% 70.1% 71.6% 72.9% 73.0% 73.7% 71.9% 68.8% 68.4% 66.2% 67.7% 65.1% 67.3% CASA as % of total deposits
(24)
6 0 ,6 7 6 6 3 ,3 2 3 6 6 ,8 5 1 7 3 ,3 2 4 8 1 ,0 4 6 8 4 ,6 7 5 9 1 ,5 0 4 9 6 ,2 6 8 1 0 5 ,1 9 2 1 0 8 ,4 3 4 1 1 8 ,7 8 8 1 2 3 ,8 3 3 1 3 0 ,1 5 8 1 3 1 ,8 5 7 1 4 0 ,1 8 9 1 4 6 ,7 4 4 1 5 5 ,3 3 8 1 5 8 ,1 7 3 1 6 5 ,3 0 4 1 6 7 ,4 2 9 1 7 5 ,2 1 1 27.7% 28.6% 27.6% 28.3% 29.6% 29.6% 29.8% 30.2% 30.9% 31.8% 31.7% 31.3% 31.2% 31.8% 32.6%32.5% 32.7% 33.1% 33.3%33.3% 32.7% 20% 22% 24% 26% 28% 30% 32% 34% 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 170,000 180,000 190,000 200,000 4 Q 2 0 1 0 1 Q 2 0 1 1 2 Q 2 0 1 1 3 Q 2 0 1 1 4 Q 2 0 1 1 1 Q 2 0 1 2 2 Q 2 0 1 2 3 Q 2 0 1 2 4 Q 2 0 1 2 1 Q 2 0 1 3 2 Q 2 0 1 3 3 Q 2 0 1 3 4 Q 2 0 1 3 1 Q 2 0 1 4 2 Q 2 0 1 4 3 Q 2 0 1 4 4 Q 2 0 1 4 1 Q 2 0 1 5 2 Q 2 0 1 5 3 Q 2 0 1 5 4 Q 2 0 1 5
Retail to Total Loans
Building our High Yield Business in Retail Lending
Retail to Total Loans
Micro Credit Business Banking Consumer
Finance
(Rp Bn)
64,706 72,250
7,544
4Q 2014 Growth 4Q 2015 YoY 11.7% Consumer Finance (Rp Bn) Business Banking 56,037 60,454 4,417
4Q2014 Growth 4Q2015
YoY 7.9% (Rp Bn) Micro Credit 34,596 42,507 7,911
4Q2014 Growth 4Q2015
YoY 22.9%
(25)
St
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M
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fi
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G
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2
4
200 300 502 687 898 994
600 800 800 878 928 1,027 1,127 1,427
10 152 480 710 760 751 706 673
6
2008 2009 2010 2011 2012 2013 2014 2015
Bra
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Unit
Ki
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73,566 79,500 76,325 94,855 74,037 110,000 121,007 146,359 126,509 140,064 131,715 147,825 138,747 160,620 136,196 162,181 140,886 167,145 158,909 162,738 134,501 138,500 97,164 127,828
1Q '10 2Q '10 3Q '10 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 4Q '15
2
7
1
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2008 2009 2010 2011 2012 2013 2014 2015
(26)
…as ell as Co su e Le di g, hich ‘ose . %
Y-o-Y as Auto Lending Remains Strong
1 3 ,5 0 0 1 4 ,2 6 8 1 5 ,5 2 3 1 6 ,4 6 6 1 7 ,7 7 9 1 8 ,7 6 4 2 0 ,1 1 3 2 0 ,9 1 9 2 2 ,8 1 8 2 4 ,0 9 2 2 6 ,1 3 5 2 7 ,3 5 7 2 6 ,9 9 5 2 6 ,6 9 0 2 6 ,5 0 5 2 6 ,3 4 7 2 6 ,4 9 5 2 6 ,2 0 7 2 6 ,3 4 0 2 6 ,3 6 9 2 6 ,8 3 2 3 ,9 5 7 3 ,9 6 4 3 ,9 7 9 3 ,9 4 9 3 ,8 8 7 3 ,7 7 7 3 ,6 7 9 3 ,5 7 1 3 ,4 7 1 3 ,3 6 5 3 ,3 1 2 3 ,2 4 0 3 ,1 8 1 3 ,1 7 2 3 ,1 9 8 3 ,2 4 0 3 ,3 1 0 3 ,3 2 6 3 ,4 3 2 3 ,5 3 4 3 ,7 3 9 6 ,3 7 4 6 ,3 9 8 6 ,7 0 8 6 ,8 6 1 6 ,9 9 5 7 ,1 4 3 7 ,4 1 2 7 ,7 5 3 8 ,2 0 6 8 ,3 8 6 8 ,9 5 8 9 ,3 7 4 9 ,7 8 1 1 0 ,0 3 0 1 0 ,6 4 2 1 1 ,2 5 3 1 1 ,8 8 0 1 2 ,2 0 1 1 2 ,8 3 8 1 3 ,4 0 8 1 4 ,1 0 3 3 ,5 8 9 3 ,5 7 5 3 ,7 6 1 3 ,9 1 0 4 ,2 9 6 4 ,2 4 5 4 ,4 9 2 4 ,5 9 0 5 ,0 3 5 5 ,0 2 5 5 ,1 9 5 5 ,3 0 3 5 ,6 2 0 5 ,5 5 7 6 ,8 5 5 7 ,5 6 8 8 ,2 8 8 8 ,3 4 3 8 ,7 5 1 8 ,6 8 3 8 ,9 7 0 2 ,8 2 6 3 ,4 5 4 3 ,4 9 2 4 ,2 0 0 5 ,1 1 5 5 ,8 2 9 6 ,5 9 3 6 ,6 0 9 7 ,2 0 9 7 ,4 8 6 7 ,9 0 5 9 ,0 1 3 1 0 ,2 1 8 1 1 ,0 8 3 1 2 ,2 6 0 1 3 ,2 7 1 1 3 ,9 8 3 1 4 ,8 9 0 1 5 ,6 3 0 1 6 ,6 4 1 1 7 ,6 0 8 447 698 791
873 928 964 1,016
1,037 1,010 966
927 904
809 840 805 765
750 683 733 892
998 0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 70,000 75,000 80,000 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5 Other Auto Credit Cards Payroll Loans Home Equity Loans
Loan Type
Growth (%)
Y-o-Y
Q-o-Q
Other
19.94%
5.78%
Auto Loans*
25.92%
5.81%
Credit Cards
8.22%
3.30%
Payroll Loans
26.58%
5.64%
Home Equity Loans
12.97%
5.81%
Mortgages
1.27%
1.75%
Total Consumer
11.66%
3.92%
Quarterly Consumer Lending Balances by Type
Consumer Lending Growth by Type
Rp 72.3 Tn
*Auto & Motorcycle Loans channeled or executed through finance companies = Rp 8.2 Tn in our Commercial Portfolio
(27)
Enhanced Transaction Capabilities
26
Quarterly Transaction Value (Rp Tn)
Quarterly Users (Mn)
95.5 122.2 147.7 153.8 170.0 179.3 191.2 192.6 208.1 210.0 241.5 245.0
2.1 3.5 4.1 5.0
6.6 8.3 10.5
17.6 28.3 35.7
38.9 53.0
7.1
14.0 18.1
23.5 26.8
29.4 33.3 33.3 34.5 46.7 32.6 35.0 0 20 40 60 80 100 120 140 160 180 200 220 240 4 Q '0 9 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5 ATM Mobile Banking Internet Banking 7.7 8.6 8.2 9.2 10.0 10.6 11.1
11.6 11.8 12.4 12.6
12.6
3.2 4.7 4.9
5.3 5.6 5.8
6.1 6.3
6.5 6.7 6.8 6.9
1.2
1.0 1.1 1.2 1.3
1.4 1.5 1.6 1.7 1.8 1.9 2.0
0 2 4 6 8 10 12 14 4 Q '0 9 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5 Debit Cards Mobile Banking Internet Banking
Quarterly Transaction Volume (Mn)
142 157
184 189
212 218
233 235 246 249
268
293 295
39
36 44
41 43 41 39
44 51
53
47 48
50
12 18
23 26 32 31 34 57 70 113 172 196 17 42 55 78 85 67 76
81 89 117 102 117 0 25 50 75 100 125 150 175 200 225 250 275 300 4 Q '0 9 4 Q '1 0 1 Q '1 1 2 Q '1 1 3 Q '1 1 4 Q '1 1 1 Q '1 2 2 Q '1 2 3 Q '1 2 4 Q '1 2 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5 ATM Branch Mobile Banking Internet Banking
(28)
Retail Payment System Gaining Traction
Volume Mandiri Business
Saving Account (Rp Tn)
Numbers of EDC
23,690
27,611 33,732 47,127
92,903 180,532
230,352 270,352
286,861
2
0
0
7
2
0
0
8
2
0
0
9
2
0
1
0
2
0
1
1
2
0
1
2
2
0
1
3
2
0
1
4
2
0
1
5
Fee Income from e-channel Tx (Rp Bn)
52.1 89.4 126.2 200.3 258.2
315.2 347.6 414.7 604.3 65.5 98.5
166.6 196.5
285.7 318.6 382.0
490.3 663.4
81.9 110.5 194.5
249.3 313.9
361.8 437.5
489.2 683.3
89.0 117.8
223.7 268.5
312.8 464.4
512.9 664.8
771.0
2
0
0
7
2
0
0
8
2
0
0
9
2
0
1
0
2
0
1
1
2
0
1
2
2
0
1
3
2
0
1
4
2
0
1
5
Q4 Q3 Q2 Q1 32.2%
YoY Growth
3.5 4.8 8.0 17.7
34.7 59.4
85.8
102.3 108.5
2
0
0
7
2
0
0
8
2
0
0
9
2
0
1
0
2
0
1
1
2
0
1
2
2
0
1
3
2
0
1
4
2
0
1
5
6.1% YoY Growth
(29)
Making Inroads into SME and Retail Payments
28
Fiesta Point Program
A program to get points based on savings average balance and # of transactions through e-channel or branch, so that customer has the opportunity to earn immediate prizes.
Mandiri Belanja Untung Program
Prizes for buyers who do the transactions in the merchant (as a participants), or using Mandiri EDC. For sellers, they have the opportunity to be included into the national lucky draw.
Belanja Hoki/ Dagang Hoki Program
Co-promotion with the ITC Group for the merchants and the buyers who transact in ITC using Mandiri Debit and also a reward program for the building management.
# MTB Transaction & Volume
2 0 1 ,1 0 6 2 1 2 ,8 4 4 2 6 1 ,9 3 5 2 6 5 ,4 2 3 2 7 2 ,2 1 2 2 9 0 ,0 1 9 3 0 6 ,8 3 1 3 4 9 ,8 6 8 2 9 9 ,4 1 7 3 2 2 ,5 8 7 3 0 8 ,8 3 2 3 4 8 ,0 5 9 9,235 10,601 11,385 12,616 12,773 14,068 14,508 16,052 15,996 17,444 17,101 18,373 -3,000 6,000 9,000 12,000 15,000 18,000 -50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000 1 Q '1 3 2 Q '1 3 3 Q '1 3 4 Q '1 3 1 Q '1 4 2 Q '1 4 3 Q '1 4 4 Q '1 4 1 Q '1 5 2 Q '1 5 3 Q '1 5 4 Q '1 5
# of Volume # of Transactions (000)
# MIB Transaction Value & Users
# SME Business w/ Mandiri Acc
543,972
643,334
789,300 845,073
2012 2013 2014 2015
1 8 ,5 2 8 2 5 ,8 5 7 3 2 ,2 7 3 4 2 ,5 8 2 4 7 ,3 0 4 5 3 ,1 2 4 5 7 ,4 4 7 7 3 ,6 6 6 7 9 ,9 7 0 8 8 ,0 1 3 7 9 ,1 7 3 8 9 ,3 8 9
11,535 13,542
15,312 15,97117,802
18,216 22,570 24,676
26,441 28,122
27,591 29,040
1Q '13 2Q '133Q '134Q '131Q '142Q '143Q '144Q '14 1Q '152Q '153Q '154Q '15
(30)
2
9
14,058 13,451 13,502 15,918 17,255 17,124 19,559 18,838 18,886 18,824 19,054 16,924 14,846 14,292 13,336 12,986 13,944 13,606 15,676 14,856 15,626 16,989 17,672 17,755 19,272 21,586 23,825 22,958 27,116 29,549 28,547 27,078 1 1 .5 % 1 0 .0% 9 9.2%
.1
% 9.8
%
9
.4
% 10.4
%
9
.5
% 9.4
%
8
.6
% 8.2 % 6.9
%
5
.9
% 5.2
%
4
.5
% 4.1
%
4
.3
% 3.9
%
4
.3
% 3.8
%
4
.0
% 4.0
%
3
.9
% 3.8
%
4
.1
% 4.4
%
4
.7
% 4.3
% 5 .1 % 5 .3 % 5 .1 % 4 .5 % 0 2 ,0 0 0 4 ,0 0 0 6 ,0 0 0 8 ,0 0 0 1 0 ,0 0 0 1 2 ,0 0 0 1 4 ,0 0 0 1 6 ,0 0 0 1 8 ,0 0 0 2 0 ,0 0 0 2 2 ,0 0 0 2 4 ,0 0 0 2 6 ,0 0 0 2 8 ,0 0 0 3 0 ,0 0 0 1Q'08 2Q'08 3Q'08 4Q'08 1Q'09 2Q'09 3Q'09 4Q'09 1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12 2Q'12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 S pe c ial Me nti on S pe c ial Me nti on Rati o
N
P
L
Mo
ve
m
e
n
t
-C
o
n
so
lid
a
te
d
5.14% 4.74% 4.44% 4.73% 5.85% 4.78% 3.79% 2.79% 2.56% 2.54% 2.60% 2.42% 2.60% 2.42% 2.56% 2.21% 2.22% 2.07% 2.04% 1.87% 2.08% 1.89% 1.90% 1.90% 2.07% 2.23% 2.16% 2.15% 2.27% 2.43% 2.81% 2.60% 1 1 6 .0 % 1 2 2 .5 % 1 3 8 .9 % 1 2 7 .1 % 1 1 6 .6 % 1 3 6 .1 % 1 5 5 .2 % 2 0 6 .0 % 1 9 1 .7 % 1 9 2 .4% 155
.5 % 1 8 5 .1 % 1 8 5 .1 % 1 8 9 .6 % 1 9 3 .4 % 1 8 5 .5 % 1 8 7 .6 % 1 8 5 .3 % 1 7 0 .3
% 15
7 .4 % 1 5 7 .1 % 1 5 0 .5 % 1 3 7 .7 % 1 3 6 .2 % 1 4 5 .5 % 1Q '08 2Q '08 3Q '08 4Q '08 1Q '09 2Q '09 3Q '09 4Q '09 1Q '10 2Q '10 3Q '10 4Q '10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12 2Q'12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 G ro ss N P L Rat io P ro v/ N P L
G
ro
ss
N
P
Ls
2
.6
0
%
,
C
o
ve
rag
e
at
1
4
5
.5
%
-C
at
e
g
o
ry
2
at
4
.5
%
C
a
te
g
o
ry
2
L
o
an
s
(31)
Non-Performing Loans by Segment
* Excluding loans to other banks
30
Q4 2015 Total NPLs of Rp 12.28 Tn with Rp 1.57 Tn in Write-Offs
Movement by Customer Segment (Rp Bn)
Movement by Customer Segment (Rp Bn)
12.15
1.14
3.00
0.31
1.57
0.16
12.28
3Q' 2015 UG to PL DG to NPL Payment Write-Offs Other 4Q' 2015
Non-Performing Loan Movements (Rp Tn)
–
Bank-Only
772
315 118
1,542
599 111
422
200
48
507
288
92
217
486
-500 1,000 1,500 2,000 2,500 3,000 3,500
UG to PL DG to NPL W/O
Corp Comm Small Micro Cons
NPLs
4Q
NPLs
(Rp tn)
(Rp tn)
(%)
Corporate
2.60
(0.59)
1.30%
Commercial
4.60
0.79
2.86%
Small
2.28
0.00
3.76%
Micro
1.54
0.06
3.61%
Consumer
1.27
(0.12)
1.76%
(32)
Total Loans originated since 2005
Net
Upgrades(%)
/
Downgrades(%)
#4Q 2015 Details
Loan
Background
Q
Balance
(Rp Bn)
4Q
2013
1Q
2014
2Q
2014
3Q
2014
4Q
2014
1Q
2015
2Q
2015
3Q
2015
4Q
2015
DG to
NPL
%
UG to
PL
%
Corporate
192,762
0.00
0.10
-
-
0.06
-
0.11
0.38
0.24
0.16
0.40
Commercial
154,795
0.01
0.08
0.04
0.12
0.37
0.13
0.95
0.83
0.77
0.85
0.08
Small
57,622
0.64
0.97
0.70
0.45
0.31
1.29
1.17
1.24
0.54
0.73
0.18
Micro
42,487
0.89
1.16
1.26
1.19
0.83
1.25
1.37
1.50
1.08
1.19
0.11
Consumer
72,024
0.07
0.35
0.20
0.20
0.09
0.28
0.23
0.25
0.17
0.30
0.13
Total
519,690
0.13
0.30
0.21
0.20
0.25
0.33
0.60
0.68
0.31
0.53
0.22
4Q 2015 Annualized Net Downgrades of 1.3% on Loans
Originated Since 2005
(33)
32
Restructured Loans
1
7
.1
1
4
.3
1
3
.1
1
3
.6
1
3
.5
1
3
.5
1
4
.2
1
3
.9
1
4
.0
1
1
.7
1
1
.7
1
2
.0
1
2
.5
1
2
.7
1
1
.2
1
1
.5
1
0
.2
1
1
.8
1
4
.4
2
0
.9
2
6
.4
2
8
.9
5.0 10.0 15.0 20.0 25.0 30.0
4
Q
'0
9
4
Q
'1
0
1
Q
'1
1
2
Q
'1
1
3
Q
'1
1
4
Q
'1
1
1
Q
'1
2
2
Q
'1
2
3
Q
'1
2
4
Q
'1
2
1
Q
'1
3
2
Q
'1
3
3
Q
'1
3
4
Q
'1
3
1
Q
'1
4
2
Q
'1
4
3
Q
'1
4
4
Q
'1
4
1
Q
'1
5
2
Q
'1
5
3
Q
'1
5
4
Q
'1
5
Restructured Loans
Downgrade to Non-Performing After being Restructured
14.9%
17.2%
16.2%
13.0% 12.8%
17.6%
13.5%
0.8%
0.2%
3.9%
0.2%
5.5% 5.7%
1.6%
0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% 16.0% 18.0% 20.0%
2
Q
1
4
3
Q
1
4
4
Q
1
4
1
Q
1
5
2
Q
1
5
3
Q
1
5
4
Q
1
5
(34)
Enhancing Synergies & Value from Subsidiaries
Total Assets Rp70.4 Tn
Bond Trading Volume Rp55.6 tn
Total Assets Rp22.3 Tn
Total Loans Rp1.6 Tn
Total Financing Rp17.1Tn Total Financing
Rp51.1 Tn
Equity & FI Underwriting Rp13.7 tn
Annual FYP Rp3,005 Bn
Net Interest Margin 9.6 %
Net Interest Margin 3.47% Total Deposits
Rp62.1 Tn
Equity Trading Volume Rp116.5 tn
ROA 5.8%
ROA 1.71%
ROA 5.13% ROE
5.92%
ROE 1.4%
ROE 69.6%
ROE 4.76%
ROE 29.8%
•Remains the leader in syariah financing
•Capital injection program over 3 years
•Cross-selling syariah products to Mandiri customers
•Expansion of business to fully utilize current capital base
•Cross-sell capital market services to broad range of Mandiri customers
•Refocus business toward higher fee income
•Providing end-to-end bank assurance business
•Continue to build cross-sell opportunities in various segments
•Bancassurance products to complete our suite of consumer offerings
•Enhancing operating model
•Improving risk
management systems and IT
•Improving productivity
• Pe et ate Ba k Ma di i s network and customer base to develop the
multifinance segment with a strong focus on new 4 wheel vehicles.
Investment Banking
(35)
A
X
A
M
an
d
ir
i F
in
an
ci
al
S
e
rv
ic
e
s
P
e
rf
o
rm
an
ce
3
4
90 245 235 171 183 237 255 258 234 262 259 298 270 269 256 348 297 316 308 360 274 247 394 2Q '10 3Q '10 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 4Q '15 N e t P ro fi t A ft e r Ta x ( R p B n ) A n n u a l Fi rs t Ye a r P re m iu m ( A F Y P ) (Rp B n ) # o f P o li cy H o ld e rs 599 549 673 820 742 769 946 796 892 712 667 695 850 726 774 611 832 874 648 648 816 719 822 2Q '10 3Q '10 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 4Q '15 810,604 892,582 1,518,536 1,602,778 1,638,543 1,695,242 1,744,124 1,790,508 1,858,702 1,878,121 1,918,703 1,966,698 2,032,635 2,122,563 2,216,648 2,354,395 2,479,161 2,656,672 2,961,906 3,162,354 3,360,000 3,465,385 3,710,147 2Q '10 3Q '10 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 4Q '15 2 0 .1 8 % Y o Y G ro w th 2 7 .9 2 % Y o Y G ro w th 2 5 .2 6 % Y o Y G ro w th(36)
Ba k Ma di i s
Co po ate Guida ce
2015 Target
2015 Realization
2016 Target
Gross Loan Growth (YoY)
11%-13%
12.4%
12% - 14%
Low Cost Deposits
Rp 420 Tn
Rp 444 Tn
Rp 480 Tn
Net Interest Margins
>5.80%
6.08%
5.80% - 6.00%
Efficiency Ratio
<45%
43.00%
<45.0%
Gross NPLs
2.5%-3.0%
2.60%
2.5% - 3.0%
Cost of Credit
1.9%-2.1%
2.12%
1.9%-2.1%
# of New ATMs
2,500
2,044
1,500
# of New EDCs
40,000
55,544
50,000
# of New Micro Outlets
300
355
150
(37)
36
Operating Performance
Highlights
(38)
Corporate Banking:
Generating Strong Asset Spread
Performance to Date: FY 2015 (Rp Bn)
Strategies for 2016
1. Focusing on Anchor Clients and
penetrating through using of
Transaction Banking
2. Account Plan implementation for top
76 Corporate Banking Customers.
3.
P o ide o e stop se ice solutio s fo
custo e s t a sactio s a d c eate
new business process to accelerate
the execution of Account Plan
including effective and responsive
Complaint Handling.
4. Strengthen business alliance with
Mandiri InHealth & Mandiri DPLK to
ease corporate customers to manage
their needs in health insurance &
pension fund / severance
4,661
2,698
1,630 674
8,315 418
(39)
38
InHealth
–
Opportunity to Increase Fee Income and
Contribute to the Insurance Portfolio
Leveraging our institutional, corporate, &
commercial customers
Providing solutions through our banking
products to InHealth healthcare provider
Cross-selling Mandiri products to InHealth
members
We have over 700 institutional, 300 corporate, and 1,700 commercial customers with the potential to become members of InHealth
• InHealth has over 7,072 healthcare providers and recorded over Rp 954 Bn in claims year to date 2015
• Bank Mandiri will leverage the hospital network asI Health s partner to increase transactions through enhanced cash management products
• Bank Mandiri also will provide retail packaged products for all the doctors asI Health spartner
InHealth earned premium payments of Rp 1,432 Bn in 2015 year to date from clients. Going forward, Bank Mandiri will encourage the use of cash management products through Bank Mandiris distribution channels and cross sell other products to over 940,696 InHealth members.
6
9
2
,8
3
1
1
,0
2
3
,2
2
8
1
,1
7
5
,2
4
0
1
,1
1
8
,2
0
6
1
,1
4
1
,8
9
6
1
,0
8
7
,3
1
3
9
4
0
,6
9
6
5,501 6,242 6,314 6,262 6,094 6,189
7,072
-2,000 4,000 6,000 8,000
-200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000
2009 2010 2011 2012 2013 2014 2015
Total Member # of Providers
36 78 47 107 120 203 153
203
811
1,073 1,203
1,410 1,400 1,432
0 50 100 150 200 250
-200 400 600 800 1,000 1,200 1,400 1,600
2009 2010 2011 2012 2013 2014 2015
(40)
1. Integrated Wholesale Transaction
Banking.
2.
Broaden product offering and services.
3. Acquire RMB License for Bank Mandiri
Shanghai Branch.
4. Open new Distribution Channel in
BMHK.
5. Increased capacity and business
processes for distribution and retail
brokerage.
6. New product innovations to improve
alliances and synergies with Mandiri
Group.
Treasury & Market
3,624
3,679 551
6,753 107 6,620
(41)
Mandiri Sekuritas
fi a cial pe fo
a ce
Q4 2015
Q42014
*)Y-o-Y
(%)
Revenues
588
652
(10%)
•
Investment Banking
142
139
2%
•
Capital Market
268
312
(14%)
•
Proprietary
3
65
(95%)
•
Investment Mgt
175
135
29%
)
Operating Expenses
506
452
12%
Earnings After Tax
15
93
(84%)
Equity Transactions
–
bn
116,543
129,037
(10%)
SUN Transactions - bn
55,570
75,685
(27%)
Equity & Bonds
Underwritten
–
bn
13,711
8,751
57%
ROA
1.1%
5.5%
(79%)
ROE
1.4%
9.5%
(84%)
(Rp Bn)
40
(42)
Commercial Banking:
Strong revenues from Assets
1.Support Bank
Ma di i s
Wholesale
Banking vision as an Integrated
Wholesale Bank through sophisticated,
customized and complete services
leading to increased revenue through
Wholesale Deposit generation and Fee
Income.
2.Increasing profit and market share
th ough i c easi g e isti g custo e s
share of wallet, increasing revenue from
e custo e s a d a agi g NPL s.
3.Provide the best total business solutions
for commercial customers by developing
products and services including quality
bundling of products, quick service and
competitive pricing.
4.Effective Alliance in units based on
customer base in Commercial segment,
especially in developing value chain
business.
Performance to Date: FY 2015 (Rp Bn)
Strategies for 2016
5,772
1,272
1,213 472
7,785
3,299
(43)
Commercial Banking :
Stronger Platform & Improved Distribution Capability
42
Expanding Scope of Distribution, Q4 2015
Solid & Stable Source of
Low Cost Funds
Product Q4
2015
Q4 *
2014 Growth Demand
Deposit 38.12 32.14 18.61%
Rupiah 20.87 20.42 2.20%
FX 17.25 11.72 47.18%
Saving
Deposit** 8.56 4.62 85.28%
Total CASA 46.68 36.76 26.99%
Total Funding 63.63 55.50 14.65%
CASA Ratio = 73.36%
Funding from Java & Bali = 73.71% of total funding
Sumatera Loans = Rp 25,9 tn
Funds = Rp 9.7 tn
Kalimantan Loans = Rp 8.0 tn Funds = Rp 4.6 tn
Eastern Loans = Rp 4.5 tn Funds = Rp 2.5 tn
Java and Bali Loans = Rp 122,2 tn
Funds = Rp 46.9 tn
* Resegmentasi
** Business Savings Product CBC = 24 Unit Floor = 23 Unit
(44)
1.
Continue to develop retail payment
solutions for top retail industry value
chains and business clusters in order
to increase low cost deposit and
fee-based income
2.
Develop customer education to
further increase usage of new retail
products (e.g., prpaid) as well as
e-channel transactions in order to
i c ease custo e s lo alt a d
balances.
Micro & Business Banking:
Rapidly growing our high margin business
Performance to Date: FY 2015 (Rp Bn)
Strategies for 2016
7,333
4,590
2,068
3,144
10,847
3,692
(45)
Business Banking :
44
Medan
Makassar Banjarmas
in Surabaya Semarang
Denpasar Bandung
Pekanbaru
Palembang
B.Lampung
Pontianak
Samarinda
Manado
Palu Jayapura
Balikpapan Batam
Jambi Pematang siantar
Padang
Bekasi Jakarta
Solo Tangerang
Bogor
Branch Models that covered SME Customers M-1 Branch : 75
M-2 Branch : 89 M-3 Branch : 164
Expanding Scope of Distribution, 2015
Solid & Stable Source of
Low Cost Funds*
Product Q4
2014
Q4 2015
Growth YTD
Demand
Deposit 25.6 36.4 42.2%
Saving
Deposit 66.1 74.3 12.4%
Total CASA 91.7 110.7 20.7%
Total
Funding 121.7 133.2 9.5%
Rp Tn
CASA Ratio = 83,2%
Funding from Java & Bali = 75.2% of total funding
Sumatera Loans = Rp 14.6 tn Funds = Rp 16.7 tn
Kalimantan Loans = Rp 9.3 tn Funds = Rp 6.4 tn
Eastern Loans = Rp 8.0 tn Funds = Rp 10.0 tn
Java and Bali Loans = Rp 28.5 tn Funds = Rp 100.2 tn
(46)
4
5
B
SM
A
d
d
re
ss
in
g
A
ss
e
t
Q
u
al
it
y
Is
su
e
s
10.31 13.28 16.06 23.97 36.73 37.44 39.93 41.82 44.50 46.30 48.40 49.70 50.46 49.82 49.60 49.32 49.13 48.80 50.40 50.60 51.09 4Q '07 4Q '08 4Q '09 4Q'10 4Q '11 1Q '12 2Q '12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 Fi n a n ci n g 91.1% 89.1% 83.1% 82.7% 86.2% 87.2% 92.2% 93.9% 93.9% 95.6% 94.2% 91.3% 89.4% 90.3% 89.9% 85.7% 82.1% 81.7% 85.3% 84.5% 82.0% FD RSy
ar
ia
h
Fi
n
an
ci
n
g
(
R
p
tn
)
Fi
n
an
ci
a
l P
e
rf
o
rm
an
ce
(
R
p
b
n
)
FY ’ FY ’ FY ’ FY ’ FY ’ FY ’ FY ’ FY ’ Fi n an ci n g 1 3 ,2 7 8 1 6 ,0 6 3 2 3 ,9 6 8 3 6 ,6 6 4 4 4 ,7 5 5 5 0 ,4 6 0 4 9 ,1 3 3 5 1 ,0 9 0 D e p o si ts 1 4 ,8 9 9 1 9 ,3 3 8 2 8 ,9 9 9 4 2 ,6 1 8 4 7 ,4 0 9 5 6 ,4 6 1 5 9 ,8 2 1 6 2 ,1 1 3 A ss e ts 1 7 ,0 6 6 2 2 ,0 3 7 3 2 ,4 8 2 4 8 ,6 7 2 5 4 ,2 2 9 6 3 ,9 6 5 6 6 ,9 4 2 7 0 ,3 6 9 E A T 1 9 6 .4 2 2 9 0 .9 4 4 1 8 .5 2 5 5 1 .0 7 8 0 5 .6 9 6 5 1 .2 4 7 1 .7 8 2 8 9 .5 8 R ati o s: RO A ( % ) 1 .8 3 2 .2 3 2 .2 1 1 .9 5 2 .2 5 1 .5 3 0 .1 7 0 .5 6 R O E ( % ) 2 1 .3 4 2 1 .4 0 2 5 .0 5 2 4 .2 4 2 5 .0 5 1 5 .3 4 1 .4 9 5 .9 2 G ro ss N P F 5 .6 6 % 4 .8 4 % 3 .5 2 % 2 .4 2 % 2 .8 2 % 4 .3 2 % 6 .8 3 % 6 .0 6 %N
e
t
In
te
re
st
M
ar
g
in
&
C
o
st
o
f
Fu
n
d
s
Yo A C o F N IM 6.3% 6.3% 6.6% 6.6% 7.5% 6.9% 6.9% 7.0% 7.3% 7.1% 7.3% 7.2% 7.3% 6.3% 6.2% 6.0% 6.2% 6.3% 6.3% 6.4% 6.5% 4Q '07 4Q '08 4Q '09 4Q'10 4Q'11 1Q'12 2Q'12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 4Q'15 12.4% 13.0% 12.7% 12.3% 13.0% 11.5% 12.0% 12.2% 12.4% 12.3% 12.4% 12.1% 12.0% 11.1% 11.1% 11.0% 10.9% 10.6% 10.0% 10.6% 10.9% 5.4% 5.7% 5.6% 5.1% 5.2% 4.5% 4.7% 4.5% 4.5% 4.6% 4.0% 4.0% 4.1% 4.4% 4.5% 4.5% 4.4% 4.4% 4.3% 4.2% 4.2%(47)
46
Consumer Banking:
Significant growth in spread and fee income
1.
#1 in Auto with new product and 2W
subsidiary build up
2.
#1 position
in Credit
Card
with
innovation and portfolio optimization
3.
#1 in mortgage via new segments and
mandiri synergies
4.
Drive growth in personal loans via new
products and distritbution.
5.
#1 bank for
I do esia s
Gen-Y
6.
Recognized
innovator
in
banking-unbanked.
7.
Extend #1 position in wealthy and
affluent.
Performance to Date: FY 2015 (Rp Bn)
Strategies for 2016
11,660
6,291
2,071
15,881
1,765
(1)
9
4
A
ss
e
t
an
d
L
iab
ili
ty
M
ix
R
e
lat
iv
e
t
o
P
e
e
rs
B
an
k
O
n
ly
,
A
s
o
f
Se
p
te
m
b
e
r
2
0
1
5
2.4% 3.0% 3.7% 4.0% 5.4% 5.5% 5.8% 6.4% 6.5% 6.6% BCA BNI Mandiri BRI Danamon CIMB Niaga BII Panin Permata BTN 80.7% 76.9% 75.0% 74.6% 73.5% 72.6% 71.5% 70.0% 67.5% 67.5% BII CIMB Niaga BTN Permata Panin BNI Danamon BRI BCA Mandiri 76.5% 65.1% 61.9% 56.2% 49.2% 47.6% 46.1% 41.4% 39.9% 36.2% BCA Mandiri BNI BRI BII CIMB Niaga Danamon Panin BTN Permata 810,249 775,816 573,166 429,277 239,020 194,224 168,255 166,038 163,621 145,971 Mandiri BRI BCA BNI CIMB Niaga Permata Panin BTN Danamon BIILo
an
s
to
T
o
tal
E
ar
n
in
g
A
ss
e
ts
(%
)
C
o
st
o
f
Fu
n
d
s
(p
.a.
)
(%
)
To
tal
A
ss
e
ts
(Rp
b
n
)
Lo
w
C
o
st
D
e
p
o
si
t
R
a
ti
o
(%
)
11.1% 10.9% 9.9% 9.7% 9.7% 9.4% 9.2% 8.8% 8.6% 8.3% Danamon BRI BTN CIMB Niaga Panin Permata BII BNI Mandiri BCAY
ie
ld
o
n
A
ss
e
ts
(
p
.a.
)
(%
)
611,325 594,248 462,296 330,916 177,996 139,332 123,394 115,919 112,284 105,427 BRI Mandiri BCA BNI CIMB Niaga Permata Panin BTN Danamon BIITo
tal
D
e
p
o
si
ts
(Rp
tn
)
A ve rag e(2)
9
5
E
ff
ic
ie
n
cy
M
e
as
u
re
s
R
e
lat
iv
e
t
o
P
e
e
rs
B
an
k
O
n
ly
,
A
s
o
f
Se
p
te
m
b
e
r
2
0
1
5
38.2% 39.0% 43.6% 43.9% 49.4% 50.1% 53.1% 57.4% 60.2% 63.2% Mandiri BCA BRI BNI Danamon CIMB Niaga Permata Panin BTN BII 531 407 355 244 139 121 99 55 44 17 BCA Mandiri BRI BNI BII Permata Panin BTN Danamon CIMB Niaga 18.991 17.923 16.738 14.350 13.915 13.152 12.751 11.879 11.096 BCA Permata Mandiri BTN BNI BII CIMB Niaga BRI Panin 17,076 14,991 14,929 14,162 14,046 12,440 12,200 10,226 10,084 2,690 Permata BCA BII Mandiri BTN CIMB Niaga BNI Panin BRI DanamonP
ro
fi
t/
E
m
p
lo
ye
e
(Rp
Mn
)
C
o
st
/
In
co
m
e
(%
)
Lo
an
s/
E
m
p
lo
ye
e
(Rp
Mn
)
D
e
p
o
si
ts
/
E
m
p
lo
ye
e
(Rp
Mn
)
661 497 436 306 197 158 131 74 55 26 BCA Mandiri BRI BNI BII Permata Panin BTN Danamon CIMB NiagaP
re
T
a
x
In
co
m
e
/E
m
p
lo
ye
e
(Rp
Mn
)
6.2% 5.9% 5.3% 5.0% 4.9% 4.4% 3.9% 3.8% 3.2% 3.1% Danamon CIMB Niaga BNI BCA BRI BII Mandiri Permata BTN PaninC
o
st
/A
ss
e
ts
(%
)*
* A n n u a li ze d A ve rag e(3)
9
6
M
e
as
u
re
s
o
f
Sc
al
e
an
d
R
e
tu
rn
s
R
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lat
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P
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e
rs
B
an
k
O
n
ly
,
A
s
o
f
Se
p
te
m
b
e
r
2
0
1
5
29.6% 22.5% 22.2% 16.1% 15.1% 9.3% 8.3% 7.5% 4.5% 1.2% BRI Mandiri BCA BNI BTN Permata Danamon Panin BII CIMB Niaga 2,380 2,045 1,795 1,329 1,160 859 857 633 556 460 Mandiri BRI BNI Danamon BCA CIMB Niaga BTN Permata Panin BII 8.1% 6.9% 6.6% 6.5% 5.6% 5.2% 4.8% 4.5% 4.3% 4.0% BRI Danamon BCA BNI Mandiri CIMB Niaga BTN BII Panin Permata 51,462 39,549 35,503 24,343 23,781 13,959 11,121 8,814 7,774 7,347 BRI Danamon Mandiri BCA BNI CIMB Niaga Panin BTN Permata BIIB
ran
ch
e
s
R
e
tu
rn
o
n
E
q
u
it
y
(A
ft
e
r
Ta
x)
(%
)
E
m
p
lo
ye
e
s
N
e
t
In
te
re
st
Mar
g
in
s
(%
)
4.0% 3.9% 3.0% 2.5% 1.8% 1.5% 1.2% 0.9% 0.5% 0.2% BRI BCA Mandiri BNI Danamon BTN Panin Permata BII CIMB NiagaR
e
tu
rn
o
n
A
ss
e
ts
(
B
e
fo
re
T
a
x)
(%
)
21,685 17,341 16,783 14,219 3,366 1,830 1,600 1,473 1,008 1,001 BRI Mandiri BCA BNI CIMB Niaga BTN BII Danamon Permata PaninA
T
Ms
A ve rag e(4)
Notes
………..
………..
………..
………..
………..
………..
………..
………..
………..
………..
(5)
The analysts listed above actively follow Bank Mandiri, but not all have issued research reports or formally initiated coverage.
Equity Research Contact Details
BROKERAGE ANALYST TELEPHONE E-MAIL
BAHANA SECURITIES Teguh Hartanto 62 21 250 5081 [email protected]
BANK OF AMERICA-MERRILL LYNCH Tay Chin Seng 65 6591 0419 [email protected]
BARCLAYS CAPITAL Sharnie Wong 852 2903 3457 [email protected]
BNP PARIBAS Igor Nyoman 62 21 2358 4947 [email protected]
CIMB SECURITIES Jovent Giovanny 62 21 515 1330 ext. 262 [email protected]
CITI INVESTMENT RESEARCH Salman Ali 62 21 2924 9219 [email protected]
CLSA LIMITED Sarina Lesmina 62 21 2554 8820 [email protected]
CREDIT SUISSE Sanjay Jain 852 2101 6088 [email protected]
DANAREKSA SEKURITAS Adriana Indrajatri 62 21 2955 5777 [email protected]
DBS VICKERS SECURITIES Lim Sue Lin 603 2711 0971 [email protected]
DEUTSCHE VERDHANA SECURITIES Raymond Kosasih 62 21 2964 4525 [email protected]
GOLDMAN SACHS (ASIA) Ben Koo 65 6889 2483 [email protected]
HSBC LTD Loo KarWeng 65 6239 0654 [email protected]
INDO PREMIER SECURITIES Stephan Hasjim 62 21 5793 1168 [email protected]
J.P. MORGAN ASIA Harsh Modi 65 6882 2450 [email protected]
KIM ENG SECURITIES Rahmi Marina 62 21 2557 1188 [email protected]
MACQUARIE CAPITAL SECURITIES INDONESIA Lyall Taylor 62 21 2598 8489 [email protected]
MORGAN STANLEY Mulya Chandra 62 21 3048 8125 [email protected]
NOMURA Jaj Singh 65 6433 6973 [email protected]
SANFORD C. BERNSTEIN Kevin Kwek 65 6230 4650 [email protected]
UBS Joshua Tanja 62 21 574 0111 [email protected]
(6)
PT Bank Mandiri (Persero) Tbk
PLAZA MANDIRI
Jl. Jend. Gatot Subroto Kav. 36-38 Jakarta 12190, Indonesia
Tel: 62-21 526 5045
Fax: 62-21 527 4477, 527 5577 Call Center: 14000
www.bankmandiri.co.id
Contact Information: Investor Relations Tel: +62 21 524 5085 Fax: +62 21 5290 4249 E-mail: [email protected] http://ir.bankmandiri.co.id
Corporate Secretary Tel: +62 21 524 5740 Fax:: +62 21 526 8246