Pengaruh Karakteristik Dan Motivasi Terhadap Kinerja Perawat Dalam Penanganan Pasien Pengguna Jaminan Kesehatan Daerah Di Rumah Sakit Umum Daerah Rantauprapat Kabupaten Labuhanbatu Tahun 2012
ABSTRAK
Pelayanan kesehatan yang baik dan berkualitas tidak terlepas dari peran
tenaga medis dan non medis, salah satu di antaranya adalah tenaga perawat. di RSUD
Rantauprapat ditemukan kondisi pelayanan keperawatan di RSUD Rantauprapat
menghadapi masalah pada diri (karakteristik) perawat dan kurang termotivasi dalam
bekerja melayani pasien pengguna Jamkesda.
Penelitian ini bertujuan untuk menjelaskan pengaruh karakteristik individu
dan motivasi terhadap kinerja perawat dalam penanganan pasien pengguna Jamkesda
di RSUD Rantauprapat dilakukan terhadap 49 orang perawat pelaksana sebagai
sampel. Pengumpulan data dilakukan menggunakan kuesioner dan dianalisis secara
statistik mengunakan uji regresi berganda pada α = 5%.
Hasil penelitian menunjukkan lama kerja, pelatihan, motivasi intrinsik dan
motivasi ekstrinsik berpengaruh terhadap kinerja perawat pelaksana dalam
penanganan pasien pengguna kartu jaminan kesehatan daerah di RSUD Rantauprapat,
sedangkan status perkawinan berpengaruh tetapi tidak signifikan. Variabel pelatihan
merupakan yang paling besar pengaruhnya (B=3,228).
Disarankan kepada RSUD Rantauprapat : (1) meningkatkan kinerja perawat
pelaksana dalam penanganan pasien pengguna kartu jaminan kesehatan daerah
melalui peningkatan faktor organisasi yang dapat memotivasi perawat dalam bekerja,
seperti memberikan pelatihan dan pengembangan diri perawat, (2) dukungan serta
dorongan sehingga dapat memenuhi kebutuhannya dalam melakukan pelayanan
keperawatan. Perawat pelaksana diharapkan untuk selalu mengembangkan diri serta
memotivasi diri dalam melakukan pelayanan asuhan keperawatan kepada pasien
pengguna kartu jaminan kesehatan daerah.
Kata Kunci : Jaminan Kesehatan Daerah, Kinerja Perawat
Universitas Sumatera Utara
ABSTRACT
Good and qualified health service cannot be separated from the role of
medical and non-medical staff and one of them is nurse. It was found out that the
nursing service condition at Rantauprapat General Hospital was facing the problems
of the characteristics of the nurses and they were less motivated in working to serve
the patients using the regional health insurance (Jamkesda).
The purpose of this study was to explain the influence of individual
characteristics and motivation on the performance of nursesin treating the patients
using Jamkesda (the regional health insurance) at Rantauprapat General Hospital.
The samples for this study were 49 working nurses. The data for this study were
obtained through questionnaire distribution and the data obtained were statistically
analyzed through multiple regression tests at α = 5%.
The result of this study showed that length of service, training, intrinsic
motivation and extrinsic motivation had influence on the performance of nurses in
treating the patients using Jamkesda (the regional health insurance) at Rantauprapat
General Hospital while the marital of status have any influence but did not
significant on the performance of nurses. Training was the most influencing variable
(B = 3.228).
The management of Rantauprapat General Hospital is suggested (1) to
improve the performance of the nurses in treating the patients using Jamkesda (the
regional health insurance) through the improvement of organizational factor that can
motivate the nurse in doing their job such as provision of training on self
development for the nurses, (2) to provide support and encouragement that can meet
the nurses’ needs in doing nursing care service. The working nurses are expected to
always develop and motivate themselves in providing nursing care service to the
patients using Jamkesda (the regional health insurance).
Keywords: Regional Health Insurance, Nurses’ Performance
Universitas Sumatera Utara
Pelayanan kesehatan yang baik dan berkualitas tidak terlepas dari peran
tenaga medis dan non medis, salah satu di antaranya adalah tenaga perawat. di RSUD
Rantauprapat ditemukan kondisi pelayanan keperawatan di RSUD Rantauprapat
menghadapi masalah pada diri (karakteristik) perawat dan kurang termotivasi dalam
bekerja melayani pasien pengguna Jamkesda.
Penelitian ini bertujuan untuk menjelaskan pengaruh karakteristik individu
dan motivasi terhadap kinerja perawat dalam penanganan pasien pengguna Jamkesda
di RSUD Rantauprapat dilakukan terhadap 49 orang perawat pelaksana sebagai
sampel. Pengumpulan data dilakukan menggunakan kuesioner dan dianalisis secara
statistik mengunakan uji regresi berganda pada α = 5%.
Hasil penelitian menunjukkan lama kerja, pelatihan, motivasi intrinsik dan
motivasi ekstrinsik berpengaruh terhadap kinerja perawat pelaksana dalam
penanganan pasien pengguna kartu jaminan kesehatan daerah di RSUD Rantauprapat,
sedangkan status perkawinan berpengaruh tetapi tidak signifikan. Variabel pelatihan
merupakan yang paling besar pengaruhnya (B=3,228).
Disarankan kepada RSUD Rantauprapat : (1) meningkatkan kinerja perawat
pelaksana dalam penanganan pasien pengguna kartu jaminan kesehatan daerah
melalui peningkatan faktor organisasi yang dapat memotivasi perawat dalam bekerja,
seperti memberikan pelatihan dan pengembangan diri perawat, (2) dukungan serta
dorongan sehingga dapat memenuhi kebutuhannya dalam melakukan pelayanan
keperawatan. Perawat pelaksana diharapkan untuk selalu mengembangkan diri serta
memotivasi diri dalam melakukan pelayanan asuhan keperawatan kepada pasien
pengguna kartu jaminan kesehatan daerah.
Kata Kunci : Jaminan Kesehatan Daerah, Kinerja Perawat
Universitas Sumatera Utara
ABSTRACT
Good and qualified health service cannot be separated from the role of
medical and non-medical staff and one of them is nurse. It was found out that the
nursing service condition at Rantauprapat General Hospital was facing the problems
of the characteristics of the nurses and they were less motivated in working to serve
the patients using the regional health insurance (Jamkesda).
The purpose of this study was to explain the influence of individual
characteristics and motivation on the performance of nursesin treating the patients
using Jamkesda (the regional health insurance) at Rantauprapat General Hospital.
The samples for this study were 49 working nurses. The data for this study were
obtained through questionnaire distribution and the data obtained were statistically
analyzed through multiple regression tests at α = 5%.
The result of this study showed that length of service, training, intrinsic
motivation and extrinsic motivation had influence on the performance of nurses in
treating the patients using Jamkesda (the regional health insurance) at Rantauprapat
General Hospital while the marital of status have any influence but did not
significant on the performance of nurses. Training was the most influencing variable
(B = 3.228).
The management of Rantauprapat General Hospital is suggested (1) to
improve the performance of the nurses in treating the patients using Jamkesda (the
regional health insurance) through the improvement of organizational factor that can
motivate the nurse in doing their job such as provision of training on self
development for the nurses, (2) to provide support and encouragement that can meet
the nurses’ needs in doing nursing care service. The working nurses are expected to
always develop and motivate themselves in providing nursing care service to the
patients using Jamkesda (the regional health insurance).
Keywords: Regional Health Insurance, Nurses’ Performance
Universitas Sumatera Utara