Directory UMM :Journals:Journal of Operations Management:Vol18.Issue2.Feb2000:
Ž .
Journal of Operations Management 18 2000 209–247
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Discipline note
International operations management research
Sameer Prasad
a,), Sunil Babbar
b,1a
Department of Management, College of Business and Economics, UniÕersity of Wisconsin-Whitewater, Whitewater, WI, 53190-1790, USA b
Department of Information Technology and Operations Management, College of Business, Florida Atlantic UniÕersity, Boca Raton,
FL, 33431-0991, USA
Received 5 February 1998; accepted 22 April 1999
Abstract
Ž .
This paper profiles the literature on international operations management IOM from 28 leading operations management, international business, and management journals over the years 1986–1997. Trends in the frequency of IOM articles published and in topical coverage are identified based on research appearing in the journal set reviewed. A framework is developed and presented for classifying the IOM research literature by topical area and scope. Based on the articles reviewed, IOM research is found to focus most on industrialized countries and regions. There is need for empirical studies that span a wider range of countries in order to glean broader insights and to develop generalized theories of international operations management. A number of issues are identified for possible future research. The IOM literature from the journal set is reviewed and the comprehensive set of bibliographic references included provides both academicians and practitioners with a useful source of information to draw from. As identified, much of the work in international operations management seems motivated by a desire to provide firms with an economic benefit. While this is undoubtedly worthwhile, the objective of IOM research could be broadened to encompass social and economic goals of non-profit organizations as well as international agencies such as the United Nations.q2000 Elsevier Science B.V. All rights reserved.
Keywords: International operations; Framework; Classification; Industrialization; Literature review
1. Introduction
International trade and investment has increased
dramatically in recent years. The massive transfer of
goods, services, and wealth through global trade and
)Corresponding author. Tel.:q1-414-472-5440; fax:q 1-414-472-4863; E-mail: prasads@uwwvax.uww.edu
1
Tel.: q1-561-297-3179; fax: q1-561-297-3978; E-mail: babbar@fau.edu.
investment is having a profound effect on the
economies of nations worldwide. Such doses of
for-eign investment have helped alter the very landscape
of
some
countries.
Multinational
Corporations
Ž
MNCs and other international agencies invest over-
.
seas by initiating start-ups, entering into joint
ven-tures, or acquiring existing organizations. Most of
these transactions involve construction of new
facili-ties, transfer of technology, and supply chain
man-agement. Undoubtedly, such developments present a
particularly rich opportunity for studying
Interna-Ž
.
tional Operations Management IOM . The need to
0272-6963r00r$ - see front matterq2000 Elsevier Science B.V. All rights reserved. Ž .
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( ) S. Prasad, S. BabbarrJournal of Operations Management 18 2000 209–247 210
understand international operations is becoming an
important requisite for academicians as well as
prac-titioners today.
A number of scholars have examined and
pro-vided useful insights on research directions in the
Ž
.
broad field of Operations Management OM . These
Ž
.
Ž
.
include Buffa 1980 , Chase 1980 , Miller et al.
Ž
1981 , Mabert 1982 , Voss 1984 , Saladin 1985 ,
.
Ž
.
Ž
.
Ž
.
Ž
.
Ž
.
Chase and Prentis
1987 , Hill
1987 ,
Amoako-Ž
.
Gyampah
and Meredith
1989 ,
Meredith
and
Ž
.
Ž
.
Amoako-Gyampah 1990 , Meredith et al. 1989 ,
Ž
.
Ž
.
Swamidass 1991 , and Neely 1993 .
A few authors have examined parts of the
interna-tional operations literature. For example, Birou and
Ž
.
Ž
.
Fawcett 1993 and Ellram and Carr 1994 report on
the publication activity in international purchasing.
Ž
.
Boone et al. 1996 examine the research on
interna-Ž
.
tional operations networks, Flynn 1992 identifies
some of the international quality management
litera-Ž
.
ture, and Roth et al. 1997 provide a partial
biblio-graphic list of the IOM literature. Nevertheless,
despite the growing importance of international
operations, no attempt has been made to
comprehen-sively profile and classify the IOM research
litera-ture. Our study attempts to fill this gap by examining
the body of IOM literature from a broad set of
reputable journals over the last 12 years. In so doing,
Ž .
it aims to: 1 identify the trend in the number of
Ž .
IOM articles published across these journals,
2
profile this work by its focus on country, region, and
Ž .
level of industrialization, 3 define a framework for
Ž .
IOM research, and
4
provide a comprehensive
review of the IOM literature from the journal set.
In view of the above-mentioned objectives of this
study, identifying the trend in the number of
publica-tions in the journals reviewed shows whether IOM is
receiving the increased attention in research that it
deserves. A profile of the IOM research by its focus
on individual countries, regions, and their level of
industrialization can serve as a useful indication of
whether IOM research adequately complements the
actual significance placed on particular countries and
regions for international trade and manufacture. The
classification framework enables a better
understand-ing of the IOM literature and facilitates further
in-quiry into relevant issues and comparisons across
countries and regions. Finally, review of the IOM
literature from the journal set and its bibliographic
references in this paper provides practitioners and
academicians with a comprehensive source of
infor-mation to draw from. It also helps identify areas for
future research.
2. Research methodology
2.1. Journal set
For this study, 28 journals were identified as
reputable outlets for research in the area of IOM.
Ž
.
Studies by Barman et al. 1991 and Young et al.
Ž
1996 have identified and rated a set of 21 well-
.
known Production and Operations Management
Ž
POM journals. To this set of 21 journals we added
.
California Management Re
Õ
iew, Sloan Management
Re
Õ
iew, and Strategic Management Journal — three
journals suggested by Amoako-Gyampah and
Mered-Ž
.
ith 1989 . To further expand the scope of our
as-sessment of IOM research in leading journals, we
also included Academy of Management Executi
Õ
e,
Journal of International Business Studies, Journal of
Management
and
Journal
of
World
Business
Ž
formerly Columbia Journal of World Business .
.
Thus, in our study, we base our assessment of IOM
research primarily on publications appearing in the
28 journals listed in Table 1. We recognize that there
exists a substantial body of literature in OM and
other functional areas such as in marketing, finance
and accounting that interacts with one or more
inter-national variables to affect operations management.
In order to further ground the literature, we do
include some additional references to salient books
and articles which may not be part of the 28 journals
listed in Table 1.
Our review of IOM publications in the 28 journals
spans a 12-year period from 1986 to 1997, and our
classification of IOM articles is based on a defined
set of criteria. However, defining what constitutes
both OM and international research undoubtedly
in-volves some subjective judgement. While we made
every effort to identify IOM articles by reviewing all
articles appearing in these journals during the
rele-vant period, some may have been overlooked. Any
omissions of IOM articles from these journals are
unintentional.
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S. Prasad, S. BabbarrJournal of Operations Management 18 2000 209–247 211 Table 1
The base journal set
Academy of Management Executive was first published in 1987. The International Journal of Production Economics was formed through a consolidation of Engineering Costs and Production Economics and Journal of Manufacturing and Operations ment. International Journal of Purchasing and Materials ment was formerly Journal of Purchasing and Materials Manage-ment. Journal of World Business was previously Columbia Jour-nal of World Business. Production and Operations Management was first published in 1992.
Journal
Academy of Management Executive Academy of Management Journal Academy of Management Review California Management Review Computers and Industrial Engineering Computers and Operations Research Decision Sciences
European Journal of Operational Research Harvard Business Review
IIE Transactions Interfaces
International Journal of Operations and Production Management International Journal of Production Economics
International Journal of Production Research
International Journal of Purchasing and Materials Management Journal of International Business Studies
Journal of Management
Journal of Operational Research Society Journal of Operations Management Journal of World Business Management Science Naval Research Logistics Omega
Operations Research
Production and Inventory Management Journal Production and Operations Management Sloan Management Review
Strategic Management Journal
2.2. Article identification
Articles with an OM content and international
scope were identified as IOM articles. The scope was
considered as being international for articles with a
country, region, or global focus. Articles with an
international focus also brought in either an
eco-nomic, cultural, legal, or political variable.
The international economic environment is shaped
by factors such as the level of economic
develop-Ž
.
ment, population, Gross Domestic Product GDP ,
per capita income, literacy levels, social
infrastruc-ture, natural resources, membership in economic
blocks, monetary and fiscal policies, degree of
com-petition, currency convertibility, inflation, taxation
systems, interest rates and wages and salary levels
Ž
Bass et al., 1977; Kogut, 1985a; Doz, 1986;
Encar-nation and Wells, 1986; Porter, 1986; Goonatilake,
1990; Swamidass, 1990; Fawcett et al., 1993; Vargas
and Johnson, 1993; Murakoshi, 1994; Nichols and
.
Taylor, 1995; Phatak, 1995; Li and Wang, 1996 .
Culture refers to a system of socially created and
learned standards for perceptions and behavior shared
by members of a certain group. In the words of
Ž
. Ž
.
Hofstede 1993
p. 89 culture is ‘‘the collective
programming of the mind that distinguishes one
group or category of people from another.’’ Cultural
effects of customs, languages, attitudes, motivation,
social institutions, status symbols, and religious
be-liefs have all been documented in the international
Ž
operations literature Seto, 1988; Chikan and
Why-bark, 1990; West, 1992; Klassen and WhyWhy-bark, 1994;
.
Matsuura et al., 1995; Phatak, 1995 . Although many
sub-cultures may exist within a country, the term
‘‘national culture’’ is used to describe the general
Ž
.
practices of nations Hofstede, 1993 . Cultures have
been measured along a number of dimensions
includ-ing
individualism–collectivism,
power
distance,
masculinity–femininity and uncertainty avoidance
Ž
Hofstede, 1993 , and high–low context Hall, 1981 .
.
Ž
.
For example, Japan is high in masculinity, high in
uncertainty avoidance, and exhibits higher power
distance and collectivism, whereas United States is
relatively low in uncertainty avoidance, power
dis-tance, and context, and high in individualism.
The legal environment includes factors such as
legal traditions, their effectiveness, treaties with other
nations, patents, trademark laws and laws affecting
Ž
business firms
Bass et al., 1977; Picard, 1982;
Klassen and Whybark, 1994; Murphy and Daley,
1994b; Vastag and Whybark, 1994; Nichols and
.
Taylor, 1995; Phatak, 1995 .
Political systems cover elements such as the form
of government, political ideology, administration’s
stability, strength of opposition parties, social
dis-cord, political strife, foreign policy, and
governmen-Ž
tal attitudes towards MNCs Bass et al., 1977; Haug,
.
1985; Phatak, 1995 .
As mentioned earlier, for classification as IOM
research, an article had to have an international and
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an OM topical focus. In determining how an article
would be classified, the title, abstract, keywords or
the main body of the article was reviewed. The
classification process was conducted by two
individ-uals. The first individual identified the OM topic
area and the country, region or global focus of the
article. Most articles clearly fell into one of the topic
areas based on their predominant focus. In this
itera-tion, articles that were deemed to not have a clear
predominant focus were specifically identified. In the
second iteration, these classifications were reviewed
by the other individual. The preliminary inter-rater
reliability ranged from a high of 95% to a low of
76%. In the third iteration, both the authors reviewed
those articles not classified by them in the first
iteration as well as those dissimilarly classified in the
second iteration and discussed disagreements to a
resolution.
3. Framework for IOM research
A framework is developed for classifying IOM
research using two categorical dimensions.
Tradi-tional operations management topics constitute the
first dimension of this framework. The operations
management topic areas included along this
dimen-sion of the framework are strategy, location,
capac-ity, flexibilcapac-ity, technology, productivcapac-ity, layout,
fore-casting, scheduling, aggregate planning, purchasing,
distribution, inventory, JIT, quality, reliability and
maintenance, work measurement, service, and
pro-ject management. These 19 OM topic areas are
drawn primarily from and can, if needed, be
col-lapsed into the 17 topic areas defined by
Amoako-Ž
.
Gyampah and Meredith 1989 .
The scope of the studies constitutes the second
dimension in the framework. Along this dimension,
articles are identified as: mono-country
r
region,
cross-country
r
region and global studies.
Mono-country
r
region studies serve as a means of inquiry
into OM practices within a country or region and the
applicability of OM knowledge in different
coun-tries. Such studies also play an important role in
questioning the universality of practices and ideas
Ž
Adler, 1983 . Cross-country
.
r
region studies search
for both similarities and differences in operations
management practices and can be used to discover
Ž
.
emergent universality
Adler, 1983 . At a global
scale, similarities and differences can be used to
shape competitive advantage. In this dimension of
the framework, the mono-country
r
region category is
further divided into four industrial groups:
develop-ing, transitional, newly industrialized, and
industrial-ized. A region is here defined to consist of a group
of countries at the same level of industrialization.
Based upon their economic similarities and
char-acteristics, countries can be classified as
industrial-ized, newly industrialindustrial-ized, transitional, and
develop-ing. Generally, industrialized countries have higher
per capita income, literacy, better infrastructure,
con-vertible currencies, a competitive environment, high
wages, low inflation rates, stable monetary and fiscal
policies, and tend to share a more established legal
system with laws on trademarks and businesses in
force. On the other end of the continuum, developing
countries usually have a poorly developed legal
sys-tem, low per capita income, low literacy rates,
inade-quate infrastructure, restrictions on foreign exchange
transactions, low wages, high inflation rates, and
variable monetary and fiscal policies. Newly
indus-trialized and transitional countries fall somewhere in
the middle of this continuum. Transitional countries
tend to have relatively high levels of industrialization
and education levels, but a poorly developed legal,
economic and political system due to the relatively
recent communist legacy.
Industrialized nations include countries such as
the US, Japan, UK, and Germany, whereas
Singa-pore, South Korea, and Malaysia characterize newly
industrialized countries. Former Eastern-Bloc
coun-tries such as Hungary, Poland, and Russia, comprise
transitional countries, while developing countries
in-clude countries such as India, China and Mexico.
Our review of the IOM literature enabled us to
identify the trend in the number of IOM articles
published over time in our base journal set and to
profile this IOM research by topic area and by its
focus on countries, regions, and their level of
indus-trialization. In Section 4, we present some of these
findings.
4. Trends in the IOM research output of the
journal set
Fig. 1 shows the trend in the annual number of
IOM articles published in our sample of 28 journals.
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S. Prasad, S. BabbarrJournal of Operations Management 18 2000 209–247 213
Fig. 1. Annual frequency of IOM articles published in the journal set.
As is apparent, the volume of IOM research articles
has increased substantially since 1990. The average
annual output of 30 publications across these
jour-nals during the years of the 1980s is significantly
Ž
p
-
0.01 below the average annual output of 53.5
.
articles during the 1990s.
4.1. Topical classification of IOM publications
Table 2 contains the breakdown of IOM research
published in the 28 journals reviewed by topic area
in two sets of years. The topical profile of IOM
research during the years of the 1980s is quite
similar to that of the 1990s. Other than the areas of
Ž
strategy
which received greater attention in the
.
Ž
1990s , and JIT and flexibility which received lesser
.
attention in the 1990s , no significant differences
were found in the topical coverage of IOM research
during the 1990s relative to that in the 1980s.
4.2. Single-country studies
A number of studies have examined operations in
individual countries. Table 3 lists the countries that
received the most attention. A lion’s share of the
IOM studies published in the journal set reviewed
Ž
.
Ž
.
were conducted in the US 38% , Japan 8.4% , and
Ž
.
UK 6.8% . These three countries alone accounted
for approximately, 53.2% of all country-specific
studies, while the 10 most researched countries listed
in Table 3 accounted for about 77%. The other 21
countries that received some attention collectively
Ž
.
comprised the balance — a mere 23% 58 articles
of such publications.
The following sub-section profiles the distribution
of publications based on the level of industrialization
of the country or region they target.
4.3. Breakdown of studies by le
Õ
el of
industrializa-tion
Table 4 contains the breakdown of studies from
the journal set by level of industrialization of the
country
r
region they target. The number of articles
focused on industrialized countries and regions is
more than twice that of the combined number of
articles on developing, transitional, and newly
indus-trialized countries.
A comparison of regional breakdowns between
Ž
.
the 1980s and 1990s shows a significant
p
-
0.05
decrease in the proportion of studies focused on
developing countries with a corresponding increase
Ž
.
in those focused on transitional countries p
-
0.10 .
In addition to single-country investigations,
com-parative cross-country or cross-region studies further
the understanding of differences in operations
man-agement practices worldwide. Such an understanding
is needed for defining constructs, generalizing
the-ory, and for formulating guidelines for practicing
managers.
Table 5 presents a breakdown of studies that
compare countries or regions by level of
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Table 2
Topical breakdown of IOM research published in the journal set. Percentage difference between periods is the % during the period 1990–1997 less that during 1986–1989
Topic area 1986–1989 1990–1997 % difference 1986–1997
between periods
No. of % of all No. of % of all Total no. of
IOM articles IOM articles IOM articles IOM articles IOM articles
U
Strategy 15 12.40% 84 19.67% 7.27% 99
Location 12 9.92% 28 6.56% y3.36% 40
Capacity 2 1.65% 5 1.17% y0.48% 7
U
Flexibility 5 4.13% 7 1.64% y2.49% 12
Technology 13 10.74% 38 8.90% y1.84% 51
Productivity 4 3.31% 16 3.75% 0.44% 20
Layout 0 0.00% 1 0.23% 0.23% 1
Forecasting 1 0.83% 4 0.94% 0.11% 5
Scheduling 2 1.65% 3 0.70% y0.95% 5
Aggregate planning 5 4.13% 8 1.87% y2.26% 13
Purchasing 11 9.09% 63 14.75% 5.66% 74
Distribution 11 9.09% 47 11.01% 1.92% 58
Inventory 4 3.31% 18 4.22% 0.91% 22
UU
JIT 19 15.70% 35 8.20% y7.51% 54
Quality 9 7.44% 41 9.60% 2.16% 50
Reliability and maintenance 2 1.65% 3 0.70% y0.95% 5
Work measurement 2 1.65% 16 3.75% 2.10% 18
Service 4 3.31% 10 2.34% y0.97% 14
Project management 0 0.00% 0 0.00% 0.00% 0
Total 121 100.00% 427 100.00% 548
U
p-0.10.
UU
p-0.05.
ization. The most frequent comparisons were
be-tween two or more industrialized nations, followed
by comparisons of industrialized with developing
Table 3
A breakdown of country-specific studies from the journal set of the 10 most researched countries during the period 1986–1997. China includes Hong Kong. Germany includes the former West Germany and East Germany, and Russia incudes the former Soviet Union
Country Frequency of articles
US 94
Japan 21
UK 17
India 13
China 11
Mexico 9
Germany 7
Singapore 7
Canada 6
Russia 5
and newly industrialized regions. Studies across three
or more levels of industrialization were minuscule in
number. No significant differences were found on
the type of comparisons conducted over time. The
finding that IOM studies focused primarily on
indus-trialized countries and regions can perhaps be
ex-plained by the fact that research constitutes an
im-portant component and requisite of academic life in
industrialized countries, whereas in many developing
countries universities are mainly teaching schools. In
addition, industrialized countries have more readily
available data, research funding and publication
out-lets.
Finally, in terms of methodology employed, our
review of IOM articles published in the 28 journals
found a relatively even split between empirical
Ž
39% , modeling 33% , and descriptive 28% stud-
.
Ž
.
Ž
.
ies.
As mentioned earlier, despite the growing
impor-tance of international operations, no attempt has been
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S. Prasad, S. BabbarrJournal of Operations Management 18 2000 209–247 215 Table 4
Frequency of countryrregion-specific IOM studies published in the journal set by level of industrialization. Also, percentage difference between periods is the % during the period 1990–1997 less that during 1986–1989
Type of countryr 1986–1989 1990–1997 % difference Total no. of studies region examined No. of studies % No. of studies % between periods 1986–1997
Industrialized 41 65.08% 167 71.98% 6.90% 208
NIC 3 4.76% 13 5.60% 0.84% 16
U
Transitional 0 0.00% 12 5.17% 5.17% 12
UU
Developing 19 30.16% 40 17.24% y12.92% 59
Total 63 100.00% 232 100.00% 295
U
p-0.10.
UU
p-0.05.
made to classify and comprehensively review the
IOM literature. In laying a foundation for such work,
we now classify and review the IOM literature from
the journal set based on the framework developed
and presented earlier in Section 3.
5. Literature review and classification
The classification framework for IOM research
Ž
.
presented here defines 57 cells A1–C19 in Table 6
Ž
using two categorical dimensions: OM topic area 19
.
Ž
.
topics , and scope of the study three categories .
These 57 cells are expanded to 114 by further
sub-dividing the mono-country
r
region category into
developing, transitional, newly industrialized, and
industrialized groups. Based on the classification
framework as presented in Table 6, we now review
the IOM literature from the base journal set in the
following sub-sections. Throughout this section, cells
Ž
such as A1, B2, etc. refer to cells and their entries
.
as defined and contained in Table 6.
5.1. Strategy
To compete effectively, international firms need
to configure their operations across the globe by
matching their production, logistics, marketing,
ser-vices, procurement, technologies, human resources
and information systems with the specific conditions
Ž
found in different parts of the world Doz, 1978;
Porter, 1986; Cooper, 1993; Murray et al., 1995;
.
Ferdows, 1997a,b; Taylor, 1997 . Configured plants
Ž
form a network or chain
Starr, 1984; Field and
.
Shutler, 1990; Shi and Gregory, 1998 that needs to
be effectively coordinated to achieve needed
flexibil-Table 5
A breakdown of studies published in the journal set comparing countries or regions by level of industrialization. A x2 test found no
significant differences in the categorical proportions between the years of the 1980s and those of the 1990s
Level of industrialization Frequency
1986–1989 1990–1997 Total
Industrialized vs. industrialized 23 69 92
Industrialized vs. newly industrialized 3 6 9
Industrialized vs. transitional 0 3 3
Industrialized vs. developing 2 11 13
Newly industrialized vs. newly industrialized 0 1 1
Industrialized vs. newly industrialized vs. transitional 0 1 1
Industrialized vs. newly industrialized vs. developing 0 1 1
Industrialized vs. newly industrialized vs. transitional vs. developing 0 1 1
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Table 6
Classification of IOM research from the base journal set
Ž . Ž . Ž .
Topic area A Mono-countryrregion B Cross-countryrregion C Global
Developing Transitional NIC Industrialized
Ž .1 Strategy Graves, 1986; Hertzfeld, Amsden, 1989; Cray, 1984; Swamidass, Starr, 1984; Ferdows et al., Burt, 1989b; Tang and Yu, Sanderson and 1991 Haigh, 1992; 1986; Harrigan, 1987; 1986; Oral and Ozkan, 1990; Bleeke and Ernst, 1991; Hayes, 1990; Hecht Ruhli and Schup- Horte et al., 1987, 1991; 1986; Ohmae, 1988; Stalk, Kogut, 1991; Vos, 1991; De and Morici, 1993; pisser, 1994 Markides and Berg, 1988; 1988; Avishai and Taylor, Toni et al., 1992; Fawcett, Teplensky et al., Clark, 1989; Chan et al., 1989; Magaziner and 1992; Lawrence and Rosen-1993; Vargas and 1990; McCormick and Patinkin, 1989; Prahalad blatt, 1992; Welch and Nayak, Johnson, 1993; Stone, 1990; Sakai, 1990; and Hamel, 1990; Hennart, 1992; Burgers et al., 1993; Merchant, 1997 Sugiura, 1990; Nakamura, 1991; Vargas and Johnson, Cooper, 1993;
Gomes-Casse-1991; Sim on, 1992; 1992b, 1993; Young et al., res, 1994; Klassen and Why-Robock, 1993; Alnestig 1992; Handfield, 1994; Jo- bark, 1994; Maruca, 1994; and Segerstedt, 1996; hansson and Yip, 1994; Meredith et al., 1994; Quinn Gupta and Somers, 1996; Radovilsky, 1994; Vastag and Hilmer, 1994; Arntzen et Schuler, 1996; Skinner, et al., 1994; Dickson and al., 1995; Birkinshaw et al., 1996a,b; Sohal, 1996; Spar, Czinkota, 1996; Skinner, 1995; Burgess, 1995; Murray 1996; Sweeny and Szwej- 1996a; Wheelwright and et al., 1995; Andersson and czewski, 1996; Voss and Bowen, 1996; Pandya and Fredriksson, 1996; Bloemhof-Blackmon, 1996; Wacker Karlsson, 1997; Wharton Ruwaard et al., 1996; Bolisani and Hanson, 1996; Collins et al., 1997; Yasin et al., and Scarso, 1996; Corbett, and Cordon, 1997; Duguay 1997 1996; Engstrom et al., 1996;¨
and Landry, 1997; Francis Karlsson, 1996; Katayama and and MacIntosh, 1997; Had- Bennett, 1996; Arze and jinicola and Kumar, 1997; Svensson, 1997; Chakravarty Ito, 1997; Maylor, 1997; et al., 1997; Ettlie, 1997;
Fer-Schmenner, 1997; Shiv- dows, 1997a,b
appa and Babu, 1997; Spengler et al., 1997; Starr, 1997; Taylor, 1997; Vidal and Goetschalckx, 1997; Whybark, 1997a,b
Ž .2 Location van de Ven and van Sisodia, 1992 Fuller and Vickson, 1987; Cole and Deskins, 1988; Hodder and Dincer, 1986; Luijk, 1986; Barda Gelders et al., 1987; Haigh, Fawcett and Smith, 1993; Breitman and Lucas, 1987; Das et al., 1990; Math- 1990; Hegde and Tadika- Hennart and Park, 1994; and Heragu, 1988; Cohen and ews, 1997 malla, 1990; Artikis, 1991, Rehder and Thompson, Lee, 1989; De Forest, 1994; 1993; Avishai, 1991; 1994 Canel and Khumawala, 1996,
Lootsma, 1991; Whiting, 1997
1991; Fawcett, 1993a; Healey, 1994; Howell and Chaddick, 1994; Thomas, 1994; Willard, 1994; Yurimoto and Masui, 1995; Syam, 1997
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Ž .3 Capacity Dasu and de la Fong, 1986 Papathanassiu and Tsouros, Chang, 1995 Bartmess and Cerny, 1993
Torre, 1997 1986; Hodgson et al., 1990;
Upton, 1997
Ž .4 Flexibility Winter and Gilbert, 1987; Jaikumar, 1986; Jaikumar Darrow, 1987 De Meyer, 1990; Ovrin et and Wassenhove, 1989; De
al., 1990; Venkatesan, M eyer et al., 1989; 1990; Ulusoy and Uzsoy, Frohner, 1991; Carlsson, 1992; Mansfield, 1993 1992; Mair, 1994
Ž .5 Technol - Parikh, 1986; Portougal, Tan, 1990b; Hendryx, 1986; Keeney et Chacko, 1986; Brown and Hammer and Mangurian, 1987; ogy Ghoshal and 1994 Yeong and Yue, al., 1986; Cusumano, 1988; Reich, 1989; Cutler, 1989; Gold, 1989; Keller and Chinta, Bartlett, 1988; 1991 Eilon, 1990; Sharma, 1991; Auster, 1992; Kim, 1993, 1990; Haeckel and Nolan,
Bruun, 1995; Bruun Jimenez et al., 1992; Mon- 1997 1993; Jarvenpaa and Ives,
and Mefford, 1996 tagno et al., 1995; Allen 1993; Apte and Mason, 1995;
and Pantzalis, 1996; Bruun, 1995; Cho, 1996; Ku-Almeida, 1996; Hundley et mar et al., 1996; Bruton and al., 1996; Lyles and Salk, Rubanik, 1997; Lefley and 1996; Nystrom et al., 1996; Sarkis, 1997
Agnetis et al., 1997; Grant and Gregory, 1997; Hitt et al., 1997; Milling, 1997; Small and Yasin, 1997; Tilley et al., 1997; Zhoa and Co, 1997
Ž .6 Productiv- Ray and Sahu, Maruo, 1997 Harrison, 1986; Schmen- Davis, 1986; Hitchens and Schmenner and Rho, 1990; ity 1990; Bannister and ner, 1988; Shaw et al., Birnie, 1989; Hitchens and Bernolak, 1997
Stolp, 1994 1992; Thompson et al., O’Farrell, 1988;
Schmen-1992; Sohal and Eggle- ner, 1991, 1997 stone, 1994; Hitchens et
al., 1996; Georganta, 1997; Nadiri and Prucha, 1997; Pickernell, 1997; Tomiura, 1997
Ž .7 Layout Cebry et al., 1992
Ž .8 Forecast- Eloranta and Raisanen, Rho and Whybark, 1990;
ing 1988; Rice, 1997; Sanders, Vastag and Whybark, 1994
1997
Ž .9 Scheduling Tavares, 1986; Welch and Hilliard et al., 1992
Gussow, 1986; Nulty and Ratliff, 1991; Wisner and Siferd, 1995
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S.
Babbar
r
Journal
of
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18
2000
209
–
247
218
Ž .
Table 6 continued
Ž . Ž . Ž .
Topic area A Mono-countryrregion B Cross-countryrregion C Global
Developing Transitional NIC Industrialized
Ž10. Aggre - Rebelo, 1986; Vi- Ardishvili and Jensson, 1988; Rasmussen Oakland and Sohal, 1987; Ittner and MacDuffie, 1995 gate planning jayalakshmi, 1987; Hill, 1993 et al., 1989; Coleman and Vastag and Whybark,
Qingzhen et al., Vaghefi, 1994; Murakoshi, 1991; Zangwill, 1992
1991; Sinha et al., 1994
1995
Ž11. Purchas- Fawcett, 1993b; Clark and Berkowitz and Mohan, Welch and Gussow, 1986; Barreyre, 1988; Srinivasan, ing Nollet et al., 1994; Hammond, 1987; Walker and Weber, Norquist, 1987; Kotabe and 1988; Burt, 1989a; Kotabe and Da Villa and Paniz- 1997 1 9 8 7 ; M o h a n a n d Omura, 1989; Kotabe and Omura, 1989; Carter and zolo, 1996; Forker, Berkowitz, 1988; Galt and Murray, 1990; MacMillan, Vickery, 1989; Carter and 1996; Das and Dale, 1991; Min and Galle, 1990; Newman and Rhee, Narasimhan, 1990, 1996; Jack-Handfield, 1997; 1991, 1993; Heberling et 1990; Ramsay and Wilson, son, 1990; Ramsay, 1990; Maloni and Benton, al., 1992; Dyer and Ouchi, 1990; Spekman, 1991; Carr Forker, 1992; Frear et al., 1997 1993; Guy and Dale, 1993; and Truesdale, 1992; Pre- 1992; Venkatesan, 1992; Vick-Pinkerton, 1993; Pinkerton sutti, 1992; Baldwin and ery et al., 1992; Monczka and and Kemp, 1996; Richard- Gagnon, 1993; Carter et Trent, 1991, 1992; Birou and son, 1993; Swamidass and al., 1993; Johnson et al., Fawcett, 1993; Ellram and Kotabe, 1993; Handfield, 1993; Helper and Sako, Carr, 1994; Ellram and Edis, 1994; Gilgeous and Ya- 1995; Martin et al., 1995; 1996; Gupta and Zhender, mada, 1996; Naidu et al., Nichols and Taylor, 1995; 1994; Hennart and Park, 1994; 1996; Forker, 1997; Irani Gallo et al., 1997 Scully and Fawcett, 1994; et al., 1997; Munson and Spencer et al., 1994; Vastag et Rosenblatt, 1997 al., 1994; Levy, 1995; Murphy and Daley, 1995; Pearson and Forker, 1995; Stuart and Mc-Cutcheon, 1995; Burnes and New, 1997; Cohen and Mallik, 1997; Kopczak, 1997
Ž12. Distribu- Fisher et al., 1986; Folsz et al., van Oudheusden Ng et al., 1987; Fisher and Seto, 1988; Bammi, 1990; Thorelli, 1986; El Sheikh et tion Caddick and Dale, 1995 and Zhu, 1995 Rosenwein, 1989; Johnson Fu and Wright, 1994; al., 1987; Thuong and Ho, 1987; Ramani and and Sakano, 1990; Mehring Yoshizaki et al., 1996; 1987; Bowersox, 1990; Skal Bhatnagar, 1988; and Gutterman, 1990; Perez, 1997; Xue and Lai, beck and Vora, 1990; Lee and
Sinha et al., 1988; Tripp et al., 1991; 1997 Billington, 1992; Davis, 1993;
Bornstein and de Lysgaard, 1992; Hammel Fuller et al., 1993; Kaikati,
C a stro V ille la , and Kopczak, 1993; Rochat 1993; Scully and Fawcett,
1990; Galvao and and Semet, 1994; Ulengin, 1993; Sear, 1993; Kogut and
Guimaraes, 1990; 1994; Baunack et al., 1995; Kulatilaka, 1994; Murphy and
Sharma, 1991; Fi- Fahy and Taguchi, 1995; Daley, 1994a; Akkermans,
ala and Pulley- Lee and Billington, 1995; 1995; Bensaou and
Venkatra-blank, 1992; Ra- Spieckermann and Vob, man, 1995; Berry and Naim,
mani and Mandal, 1995; van der Bruggen et 1996; Fawcett et al., 1997;
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219
Ubgade, 1994; Dell Sankaran, 1996; Dornier
et al., 1995; Lai et and Ernst, 1997; Nass et
al., 1995; Boone et al., 1997
al., 1996; Darzentas and Spyrou, 1996; Mercer and Tao, 1996
Ž13 Inventory. Bigman, 1986; Yi Chikan, 1994 Tan, 1990a; Sum Clode, 1993; Hirsch, 1996 Belt, 1987; Morris and Palaniswami and Lingaraj, and Gershon, 1988; and Yang, 1993; Kim, 1988; Chikan and 1994; Pitman and Sanford,
Goonatilake, 1990; Chikan and Whybark, 1990; West, 1994; Breitenbach, 1995;
Plenert, 1990; Demeter, 1996 1990; D elbridge and Lawrence and Lewis, 1996
Mady, 1991 Oliver, 1991; Dyer, 1994;
Matsuura et al., 1995
Ž14 JIT. Cheng, 1988; Smith Hum and Ng, Celley et al., 1986; Ansari Baillie, 1986; Finch, 1986; et al., 1989; Daniel 1995 and Modarress, 1987; Voss Kraficik, 1988; Im, 1989b; and Reitsperger, and Robinson, 1987; Nor- Inman and Mehra, 1989; 1991; Lawrence and bom, 1988; Wildemann, Arogyaswamy and Sim-Lewis, 1993; Msi- 1988; Wildemann and mons, 1991; Billesbach et mangira, 1993; Carlson, 1987; Im, 1989a; al., 1991a,b; West, 1992; Chen and Chen, Im and Lee, 1989; John- Kim and Takeda, 1996;
1997 ston, 1989; Rao, 1989; Yasin et al., 1997
Vickery, 1989; Inman, 1990; Chapman and Carter, 1990; Clouse and Gupta, 1990; Gilbert, 1990; Kim and Schniederjans, 1990; Billesbach, 1991; Freeland, 1991; Bartezzaghi et al., 1992; Clarke and Mia, 1993; Golhar and Desh-pande, 1993; Martel, 1993; Payne, 1993; Shin and Min, 1993; White, 1993; Aull-Hyde et al., 1994; Chan-drasehkar, 1994; Desh-pande and Golhar, 1995; Fry, 1995; Huson and Nanda, 1995; Samaddar, 1996; Cook and Rogowski, 1996; Wilson, 1996; Wis-ner, 1996; Chen, 1997; McLachlin, 1997; Sripar-avastu and Gupta, 1997
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()
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S.
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2000
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220
Ž .
Table 6 continued
Ž . Ž . Ž .
Topic area A Mono-countryrregion B Cross-countryrregion C Global
Developing Transitional NIC Industrialized
Ž15 Quality. Fatti and Stewart, Forker, 1990; Reitsperger et al., Barad, 1986; Frazer and Garvin, 1986; Ebrahim- Busche, 1988; Kobu and 1986; Elmuti, 1989; Roney, 1997 1990; Chikan, Dale, 1986; Junginger, pour and Lee, 1988; Hand- Greenwood, 1991; Adler and Zhao et al., 1995 1996 1986; M odarress and field, 1989; Reitsperger and Cole, 1993; Eckstein and Bal-Ansari, 1989; Cole, 1990; Daniel, 1990; Hart, 1991; akrishnan, 1993; Evans, 1996; Field and Shutler, 1990; Flynn, 1992; Lewis, 1992; Ebrahimpour et al., 1997; Erel Melcher et al., 1990; Den- Vargas and Johnson, and Ghosh, 1997; Anderson ton, 1991; Juran, 1993; 1992a,b; Robinson and and Adams, 1997; Ettlie, 1997 Kano, 1993; Robinson and Schroeder, 1993; Daniel
Robinson, 1994; Thanas- and Reitsperger, 1994; soulis et al., 1994; Du- Knotts and Tomlin, 1994; mond, 1995; Curkovic and Lutman, 1994; Tagaras et Handfield, 1996; Frohner al., 1994; Mersha, 1997; and Iwata, 1996; Adam et Withers et al., 1997 al., 1997; Terziovski et al.,
1997; Voss and Ahlstrom, 1997; Yung, 1997
Ž16. Reliabil- Esogbue, 1986; Perez-Lafont, Chen, 1997 ity and main- Chakraborty and 1997
tenance Ankiah, 1989; Ikhwan and Bur-ney, 1994
Ž17 Work. Grant, 1987; Pesch McCarthy and Hitchens and O’Farrell, Azzone et al., 1991; Gard- Johnston, 1991; Wisner and measurement and Schroeder, Puffer, 1992 1988; Lopez and Hough ner and Ivancevich, 1994; Fawcett, 1991; Co and Chew,
1996 ton, 1993; Fry, 1995; Mac- Lowe and Fernandes, 1994 1997
Duffie et al., 1996; Oliver and Delbridge, 1996; Var-gas et al., 1996; Ghalayini et al., 1997; Hung, 1997; Pintelon and Geeroms, 1997
Ž18 Service. Chikan, 1996; Fujiwara et al., Junginger, 1986; Ender- Case et al., 1995; Grosse, Boddewyn et al., 1986; Ander-Rakshit et al., 1987 wick, 1990; Schneeweiss 1996 sson, 1989; Fladmoe-Lindquist
1996 and Schroder, 1992; Mini- and Jacque, 1995; Li and
fie and West, 1996; Housos Wang, 1996 and Elmroth, 1997
Ž19. Project management
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S. Prasad, S. BabbarrJournal of Operations Management 18 2000 209–247 221
Ž
ity Kogut, 1985a; De Meyer et al., 1989; Kogut and
.
Kulatilaka, 1994 , quality, and cost objectives. An
astute understanding of appropriate manufacturing
strategies is important for managers of global
opera-Ž
tions Lawrence and Rosenblatt, 1992; Klassen and
.
Whybark, 1994; Starr, 1997; Whybark, 1997a,b .
There is an extensive body of literature on
strate-gic OM issues at the mono-country
r
region level
Ž
cell A1, Table 6 . However, a majority of these
.
studies take an industrialized country
r
region
view-point. Several studies point to the fact that firms in
industrialized and newly industrialized countries are
facing pressures from developing and transitional
countries with lower wages and relaxed enforcement
Ž
of regulations Toyne et al., 1984; Spengler et al.,
.
1997 . Such mono-country studies provide answers
for firms that operate in multi-domestic
environ-ments. Comparative assessment of practices in
dif-ferent countries can provide useful insights for
change. A number of cross-country
r
region studies
are identified in cell B1 of Table 6. Most of these
articles examine Japanese management practices and
their applicability to American and Western
Euro-pean operations and point to the need for adapting
for differences in culture.
As trade barriers continue to be lowered across
the globe, firms need to transform themselves into
world-class organizations. A number of studies have
examined operations strategy from a global
perspec-Ž
.
tive cell C1 . In attempts to align themselves to this
dynamic environment, firms are now radically
trans-forming themselves into lean production entities
Ž
Katayama and Bennett, 1996; Sohal, 1996;
Shiv-.
appa and Babu, 1997 capable of introducing
innova-Ž
tive products rapidly Hadjinicola and Kumar, 1997;
.
Maylor, 1997 and flexible enough to adapt quickly
Ž
to
the
changing
environment
Magaziner
and
Patinkin, 1989; Hennart, 1991; Gupta and Somers,
.
1996; Duguay and Landry, 1997 .
These modified organizations now also source
Ž
globally Burt, 1989b; Radovilsky, 1994;
Bloemhof-.
Ruwaard et al., 1996 , invest in quality and
technol-Ž
ogy Voss and Blackmon, 1996; Chakravarty et al.,
.
Ž
1997; Ettlie, 1997 , locate plants overseas Sugiura,
.
1990 , and join in strategic alliances with other
firms. Outsourcing requires companies to effectively
Ž
.
manage their supply chain Arntzen et al., 1995 and
logistics in order to achieve global manufacturing
Ž
success
Fawcett, 1992; Vidal and Goetschalckx,
.
1997 . Firms are taking advantage of comparative
differences in wages, regulations, and other
interna-Ž
tional variables by setting up operations Nakamura,
.
Ž
1991 in other more viable parts of the world Graves,
1986; Sanderson and Hayes, 1990; Young et al.,
1992; Vargas and Johnson, 1993; Radovilsky, 1994;
.
Arze and Svensson, 1997 . In deciding where to
locate a plant, it is necessary to carefully evaluate
and compare the different regions based on
opera-Ž
.
tional factors Vargas and Johnson, 1992b , risks
Ž
Hecht and Morici, 1993 , culture Burgess, 1995 ,
.
Ž
.
Ž
access to markets Tang and Yu, 1990; Teplensky et
.
Ž
al., 1993 and global customer demands Avishai and
Taylor, 1989; De Toni et al., 1992; Meredith et al.,
.
1994 . In addition, organizations can pool their
re-sources with other firms through arrangements such
Ž
as global alliances Harrigan, 1987; Bleeke and Ernst,
1991; Haigh, 1992; Burgers et al., 1993;
Gomes-.
Ž
Casseres, 1994 and joint ventures Hertzfeld, 1991;
.
Kogut, 1991 . The next section reviews the IOM
literature on facility location from the journal set.
5.2. Location
A number of studies have examined facility
loca-Ž
.
tion decisions from a global perspective cell C2 .
Strategically locating facilities in carefully-chosen
regions can enable firms to gain competitive
advan-Ž
tage through quality, price and lead times
Park,
.
1994 . However, it is essential that such location
decisions be part of the overall worldwide plans for
Ž
plants, offices, distribution depots
Lenontiades,
.
Ž
.
1988 and R & D centers Ogbuehi and Bellas, 1992 .
In developing such plans, it is necessary to balance
the configuration of plants around the world with the
Ž
corresponding coordination requirements Meijboom
.
and Vos, 1997 . The decision-making process for
locating facilities is often quite complex and,
corre-spondingly, models are available to assist managers
Ž
in this regard Hodder and Dincer, 1986; Breitman
and Lucas, 1987; Mladineo et al., 1987; Das and
Heragu, 1988; Cohen and Lee, 1989; Lee and Ecom,
1989; Tang and Espinal, 1989; van de Ven, 1989;
Hoffman and Schniederjans, 1994; Howell and
Chaddick, 1994; MacCormack et al., 1994; Tombak,
1995; Canel and Khumawala, 1996, 1997; Syam,
.
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( ) S. Prasad, S. BabbarrJournal of Operations Management 18 2000 209–247 222
Firms tend to concentrate primarily on economic,
legal and political issues for facility location
deci-sions. Some important variables to consider include:
accessibility, basic services, site costs, environmental
regulations, industrialization, labor availability, host
taxes and incentives, host government cooperation,
Ž
.
exchange controls
Bass et al., 1977
and union
Ž
.
membership
Swamidass, 1990 . The variations
Ž
among the simple factors e.g., labor cost and
acces-.
sibility to natural resources
and complex factors
Ž
e.g., technical personnel and infrastructure allow
.
some regions of the world to become global
plat-forms for various activities of a MNC’s value chain.
Ž
.
Mono-country
r
region studies cell A2 shed light
on the importance of these factors among different
countries. For example, industrialized countries offer
a good infrastructure, technical workforce, open
cur-rency exchange and access to their markets. They,
however, have higher wages and enforce regulations.
On the other end of the continuum, developing
coun-tries have lower site costs, environmental regulations
and accessibility to certain natural resources, but are
handicapped by poor infrastructure, varying
govern-ment policies and large fluctuations in exchange
Ž
rates Barda et al., 1990; Fawcett, 1993a; De Forest,
.
1994 . In view of such variability, conducting
sensi-tivity analysis before locating plants overseas can be
Ž
.
useful van de Ven and van Luijk, 1986 .
Some-where in the middle of this continuum, newly
indus-trialized countries have been able to position
themselves well by offering a relatively good
infras-tructure, open currency, and a capable and fairly
inexpensive workforce. More recently, newly
indus-trialized countries have done remarkably well in
Ž
.
attracting investment Sisodia, 1992 and expanding
Ž
.
industry Mathews, 1997 . As an example, Singapore
has invested heavily in building a good infrastructure
for manufacturing firms and making government
regulations more conducive for business transactions
Ž
Sisodia, 1992 . Despite the technical personnel and
.
low wages, transitional countries have not been able
to overcome their primary weaknesses of
infrastruc-ture, legal systems, and regulated economies. A more
Ž
active role by governments of developing Whiting,
.
Ž
.
1991; Thomas, 1994 , transitional
Healey, 1994
Ž
and, in some cases, industrialized countries Willard,
.
1994 is helping attract foreign investment through
plant locations.
Ž
.
Cross-country
r
region studies
cell B2
have
mainly examined the adaptation of Japanese firms in
the UK and US. These studies point to the fact that
variations do occur due to cultural differences
be-tween countries. Research has yet to examine the
interactions of MNC culture and local cultures in
developing, transitional, newly industrialized and
de-veloped countries as part of facility location
deci-sions.
Facility location decisions when coupled with
ca-pacity alternatives can provide an organization with
Ž
.
needed flexibility Kogut, 1985b; Upton, 1997 .
5.3. Capacity
To gain a competitive advantage, firms can build
additional capacity so that the production levels can
be adjusted to suit changing economic conditions.
Optimal capacity allocations can be country-specific
Ž
cell A3
.
such as in Greece
Ž
Papathanassiu and
.
Tsouros, 1986 , or extended across other countries
Ž
cell B3 . As countries integrate into free trade zones,
.
reallocation of industrial capacities across these
na-Ž
tions makes sense
Fong, 1986; Hodgson et al.,
.
Ž
.
1990 . On a global scale cell C3 , firms can gain a
competitive advantage by setting up globally
net-Ž
worked capacities Bartmess and Cerny, 1993; Dasu
.
and de la Torre, 1997 . Such networks have been
used effectively by Japanese organizations to
lever-Ž
.
age fluctuations in exchange rates Chang, 1995 .
Much of this research has centered around exchange
rate risk and demand variations. One promising area
of research could be to examine the role of culture
on capacity decisions. For example, it might be of
interest to investigate whether managers from
cul-tures with relatively high levels of uncertainty
avoid-ance and long-term orientation would prefer larger
capacities.
5.4. Flexibility
To compete more effectively, international
orga-nizations need to simultaneously engage in product
Ž
.
and process innovation Kotabe, 1990 . Such
innova-tion can be driven by, among others, a need for
greater flexibility. One way to achieve process
flexi-bility is through investment in automated flexible
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