PERINGKAT DIPLOMA (LEPASAN SPMPRA-DIPLOMA) PENERAPAN ELEMEN KEMAHIRAN INSANIAH

PERINGKAT DIPLOMA (LEPASAN SPM/PRA-DIPLOMA) PENERAPAN ELEMEN KEMAHIRAN INSANIAH  KEPIMPINAN  KOMUNIKASI  KEMAHIRAN KERJA BERPASUKAN  ETIKA DAN MORAL PROFESIONAL  PEMIKIRAN KRITIS DAN KEMAHIRAN MENYELESAIKAN MASALAH

MODUL 4 : PEMBANGUNAN KERJAYA PENGENALAN

Modul Pembangunan Kerjaya ( Finishing School ) disediakan sebagai panduan dalam mengendalikan latihan kepada pelajar UiTM pringkat diploma untuk mempersiapkan diri mereka dengan persediaan dunia kerjaya. Modul ini menggarap tajuk-tajuk seperti

‘Employer’s expectation on graduates’, ‘Knowing Yourself’, ‘Branding Yourself’, ‘Resume and Cover Letter’ dan ‘Job Interview’. Isu-isu ini sangat asas dan perlu dikuasai bagi

bakal graduan dalam proses mencari pekerjaan terutama dalam situasi persaingan yang amat kompetetif. Selain dari memiliki kelulusan akademik yang baik, pelajar perlu mengusai ilmu dan kemahiran insaniah yang boleh diterjemahkan dalam proses memohon pekerjaan

melalui penyediaan ‘resume’ dan ‘cover letter’ yang betul, padat dan menarik pihak majikan untuk disenaraipendek bagi panggilan temu duga pekerjaan. Dalam situasi

temu duga pekerjaan pula, sekali lagi bakal graduan perlu menterjemahkan segala kemahiran insaniah terutamanya kemahiran komunikasi, pemikiran analatikal dan kritis, etika dan moral profesional, kemahiran kerja sepasukan, keyakinan diri serta daya kepimpinan yang tinggi. Modul ini dikendalikan dengan satu sesi ceramah oleh pihak industri dan Latihan Dalam Kumpulan (LDK) bagi membolehkan penyertaan optima oleh peserta agar pendekatan belajar melalui pengalaman memberikan kesan yang efektif dan berterusan.

MATLAMAT:

Untuk membantu peserta memahami kehendak/jangkaan majikan atau pihak industri terhadap graduan dan pasaran kerja semasa.

OBJEKTIF

 Untuk memahami kehendak majikan/industri terhadap graduan pada masa kini. 

Mengenalpasti pasaran kerja semasa dalam semua sektor 

Meningkatkan kompetensi dan kemahiran diri dalam proses mendapatkan pekerjaan.

KANDUNGAN DAN JADUAL PERLAKSANAAN UNIT

BAHAN/PERALATAN TEMPOH PELAKSANAAN

Slaid ceramah

2 Jam

MAJIKAN TERHADAP GRADUAN

(EMPLOYER EXPECTATION ON GRADUATES )

KENALI DIRI ANDA

1 Jam

(KNOWING YOURSELF)

- Kenalpasti

- Bahan edaran

Kemahiran Diri

aktiviti 1, 2, 3, 4 & 5

- Kenalpasti Nilai Diri - Kenalpasti ”Tret Personaliti”

- Kenalpasti Minat - Rumusan –

Menghasilkan Kenyataan Diri

- Rumusan LDK 1

(BRANDING YOURSELF)

- Bahan edaran

aktiviti 1 - Penjenamaan Diri - Rumusan -

Menghasilkan Penjenamaan Diri

- Rumusan LDK 2

PENULISAN RESUME DAN SURAT IRINGAN

(RESUME AND COVER LETTER WRITING )

- Penyediaan

- Bahan edaran 1, 2

Resume

dan 3

- Penyediaan Surat Iringan - Rumusan Menghasilkan Penjenamaan Diri Dalam Resume Dan Surat Iringan

- Rumusan LDK 3

TEMU DUGA

PEKERJAAN

(JOB INTERVIEW )

- Persediaan

Menghadapi Temu duga

- Bahan edaran 1, 2

- Latihan

dan 3

Menjawab Soalan Temu duga

- “Mock Interview” - Menguasai

Kemahiran Temu duga

- Rumusan LDK 4

KUMPULAN SASARAN

Semua mahasiswa Peringkat Diploma(Pelajar Lepasan SPM dan Pra-Diploma)

PRA- SYARAT UNTUK MENGIKUTI MODUL PEMBANGUNAN KERJAYA

 Tiada pra-syarat kerana pelajar telahpun mengikuti modul-modul yang telah ditetapkan

UNIT 1

CERAMAH

TAJUK CERAMAH

JANGKAAN MAJIKAN TERHADAP GRADUAN (Employer’s Expectation On Graduates)

PENCERAMAH

Wakil Industri / Syarikat

TEMPOH MASA

2 Jam

OBJEKTIF :

 Mendedahkan peserta dengan kehendak/jangkaan majikan atau pihak industri terhadap graduan serta memahami pasaran kerja semasa.

NOTA CERAMAH UNIT 1 JANGKAAN MAJIKAN TERHADAP GRADUAN (Empl oyer’s Expectation On Graduates)

1.0 Objective/Introduction

• To understand expectations of employers • To create awareness among UiTM students of those qualities seek by employer • To drive UiTM students to pursue those qualities

2.0 What is Employability

 Employability of graduates is the propensity of the graduates to exhibit attributes that employers anticipate will necessary for the future effective functioning of their organization. ( Harvey, 1999)

 Employability can be generally defined as having a set of competencies ( knowledge, skills and personal attributes or dispositions ) that makes an individual more likely to gain sustainable employment and to be successful in his or her chosen occupation

3.0 Employer’s Expectation

 Employers worldwide want well-rounded graduates who possess (Work-ready

graduates);

1. Discipline-specific knowledge and skills (hard skills)

2. Desired soft skills

3. Relevant work experiences (typically attained through internships or part time job)

 Based upon analysis of over 500 graduates recruitment advertisement in The

Star and New Straits Time by Ranjit Sigh for the period June – December 2006, the most highly-valued soft skills were;

1. Oral and written communication skills

2. Interpersonal skills

3. Ability to work in a team

4. Problem solving & decision making

5. Leadership

6. Achievement orientation

7. Proactive (initiative)

8. Integrity

9. Self-confidence

10. Independent with minimal supervision

11. Perform well under pressure

 MacLeod (2000) identifies the following as softy skills: ability to communicate effectively, creativity, analytical thinking, problem -solving skills, leadership skills, team-building skills, listening skills, diplomacy, flexibility, change- readiness and self-awareness.

 The lack of soft skills has contributed greatly to graduates unemployment, besides factors such as ;

1. Low proficiency in English,

2. Lack of relevance of university majors to job available.

3. Lack of work experiences (Hariati, 2007 )

4.0 Eight key Employability skills

• Communication skills • Team work skills • Problem Solving

• Initiative & Enterprise skills • Planning & Organizing skills • Self Management skills • Learning skills • Technology Skills

Expected Personal Attributes • Punctuality • Dependability • Loyalty • Commitment • Honesty & Integrity • Enthusiasm • Reliability • Personal Presentation • Common sense • Positive Self-esteem • Sense of humor • Balanced attitude to Work & Home life • Ability to deal with pressure • Motivation • Adaptability

5.0 Why Soft Skills Important ?

 Survey conducted locally by Ranjit Sigh & A. Wahab in 2007 involving 336 Human Resource and Hiring managers indicated that 41.1 % of the respondents

ranked soft skills as the most important criterion in hiring fresh university graduates followed by academic background, proficiency in English, interview ranked soft skills as the most important criterion in hiring fresh university graduates followed by academic background, proficiency in English, interview

 A study conducted by the Standard Research Institute and Carnegie Mellon

Foundation involving 500 CEOs found that 75 % of long-term job success depended on people skills and only 25 % on technical knowledge.

 Soft skills enable graduate employees to optimize their personality and personal productivity.

 Soft skills contribute towards enhancing graduates’ moral intelligence  In today’s world, knowledge is often out-of-date in 3 to 4 years and graduates

need to be prepared adequately for an unknowable future

6.0 How can these skills be obtained?

• Studies • University Activities/ Clubs/ Societies • Extracurricular activities – hobbies & leisure interests • Community involvement • Work experience – both paid and unpaid

7.0 Changes in the world of work

• Career moves are not always upward, zigzags are often required in today’s flat

organizations • The individual needs to take responsibility for their career development, not

organizations • There is less emphasis on a set list of job duties, and more emphasis on the

package of transferable skills and competencies a person has to offer

8.0 Comments by previous company interviewing UiTM students/graduates:

• “Mempunyai kelayakan CGPA yang baik. Penggunaan Bahasa Inggeris memuaskan. Tetapi calon kurang pengetahuan am/khusus pada industri. Perlu lebih prihatin dengan perkembangan semasa mengenai bidang yang ingin diceburi” – CIMB Bank

• “Calon tidak bersedia lebih awal untuk mendapatkan maklumat penting berkaitan

dengan syarikat/organisasi yang menemuduga ” – Zoo Negara • “Prestasi calon memuaskan dari segi skill komunikasi dan pencapaian akademik

keseluruhannya” – Permodalan Nasional Berhad

9.0 Closure

• By researching the work profile: – Your career planning is efficient and targeted – You don’t waste time applying for organizations where you know that you

don’t meet their standard • Be able to understand change and be comfortable with uncertainty

UNIT 2

LATIHAN DALAM KUMPULAN 1 (LDK 1)

NAMA LDK

KENALI DIRI ANDA (KNOWING YOURSELF)

05

BILANGAN AKTIVITI :

TEMPOH MASA

1 JAM

OBJEKTIF LDK

 Untuk membantu peserta mengenali kemahiran, minat, nilai dan kualiti bagi peningkatan kerjaya

NAMA AKTIVITI

KENALPASTI KEMAHIRAN DIRI

PERALATAN

BAHAN EDARAN AKTIVITI 1

BILANGAN PESERTA :

20 – 30 ORANG

ANGGARAN MASA

10 MINIT

TUJUAN:

 Untuk memahami dan menganalisis kekuatan dan kelemahan diri

 Mengenalpasti kekuatan diri dari segi kemahiran(skill)

 Menghasilkan satu pernyataan tentang diri sendiri.

Menyenaraikan tiga (3) kemahiran utama yang ada pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan kemahiran-kemahiran yang ada pada diri dan hubungannya dengan pembangunan kerjaya.

2. Fasilitator mengedarkan bahan edaran 1 kepada peserta.

3. Peserta mengisi bahan edaran 1 dan menyenaraikan tiga (3) kemahiran utama.

4. Peserta diminta membentangkan tiga (3) kemahiran utama yang disenaraikan tadi.

5. Peserta lain digalakkan untuk memberikan pandangan.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan

RUMUSAN:

 Setiap peserta perlu mengenalpasti kemahiran-kemahiran utama yang dikuasainya dan memberi nilai bagi perkembangan dan pembangunan kerjaya.

Edaran I Exercise 1 : Identifying Your Skills

From the type of skills listed below, select your Top 3:

_____ Acting

_____ Persuading _____ Analyzing

_____ Drafting

_____ Planning _____ Auditing

_____ Examining

_____ Presenting _____ Budgeting

_____ Expressing

_____ Programming _____ Building

_____ Evaluating

_____ Projecting _____ Calculating

_____ Editing

_____ Promoting _____ Coaching

_____ Forecasting

_____ Questioning _____ Communicating

_____ Facilitating

_____ Repairing _____ Compiling

_____ Instructing

_____ Reporting _____ Computing

_____ Interviewing

_____ Investigating _____ Researching _____ Conceptualizing

_____ Resolving Conflicts _____ Confronting

_____ Constructing _____ Lecturing _____ Solving Problems _____ Consulting

_____ Speaking _____ Coordinating

_____ Leading

_____ Strategic Planning _____ Counseling

_____ Listening

_____ Supervising _____ Critiquing

_____ Managing

_____ Teaching/Training _____ Debating

_____ Marketing

_____ Teamwork _____ Decision Making

_____ Measuring

_____ Translating _____ Delegating

_____ Mediating

_____ Writing _____ Designing

My Top 3 Skills are:

NAMA AKTIVITI

KENAL PASTI NILAI DIRI

PERALATAN

BAHAN EDARAN AKTIVITI 2

BILANGAN PESERTA :

20 – 30 0RANG

ANGGARAN MASA

10 MINIT

TUJUAN :

 Menyenaraikan tiga (3) nilai utama yang ada pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan nilai-nilai yang ada pada diri dan hubungannya dengan pembangunan kerjaya.

2. Fasilitator mengedarkan bahan edaran 2 kepada peserta.

3. Peserta mengisi bahan edaran 2 dan menyenaraikan tiga (3) nilai terpenting.

4. Peserta diminta membentangkan tiga (3) nilai yang dipilih tadi.

5. Peserta lain juga digalakkan untuk memberikan pandangan.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan

RUMUSAN:

 Setiap peserta perlu mengenalpasti tiga (3) nilai utama yang dikuasainya dan memberi nilai bagi perkembangan dan pembangunan kerja

Edaran II Exercise 2 : Identifying Your Values

Given the following workplace values, tick which are relevant to you :

I am interested in jobs and careers that include: _____ creating/building things _____ mental challenge/mentally demanding/problem-solving _____ physical challenge/physically demanding _____ opportunity for balance between work life and family life _____ flexibility in work structure

_____ intellectual status, an acknowledged “expert” in a given field _____ order and structure

_____ high degree of competition _____ integrity and truth _____ rewarding loyalty and dependability _____ having self-respect and pride in work _____ stability and security _____ strong financial compensation and financial rewards _____ being recognized for quality of work in a visible/public way _____ having a positive impact on others and society _____ using creativity, imagination; being innovative _____ variety and a changing work pace _____ professional development and on-going learning and growth _____ friendships and warm working relationships _____ teamwork and work groups _____ glamour, prestige, respect, or a level of social status _____ routine, predictable work projects _____ deadlines and time demand/pressure challenges _____ clear advancement tracks/opportunities for advancement _____ tranquility, comfort, and avoidance of pressure

_____ dealing with the public/day-to-day contact with the public _____ using cutting edge or pioneering technologies or techniques _____ opportunities for supervision, power, leadership, influence _____ making decisions, having power to decide courses of action _____ respect, recognition, being valued _____ autonomy, independence, freedom _____ precision work with little tolerance for error _____ adventure and excitement

After identifying your values from the lists above, now narrow down your list to the three core values you hold most -- that you can't live without in your job/workplace -- and place them below:

My Top 3 Values are:

NAMA AKTIVITI

MENGENALPASTI ‘TRET PERSONALITI’

PERALATAN

BAHAN EDARAN AKTIVITI 3

BILANGAN PESERTA :

20 – 30 0RANG

ANGGARAN MASA

10 MINIT

TUJUAN :

 Menyenaraikan tiga (3) tret personaliti utama yang ada pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan tret personaliti yang ada pada diri dan hubungannya dengan pembangunan kerjaya.

2. Fasilitator mengedarkan bahan edaran 3 kepada peserta.

3. Peserta mengisi bahan edaran 3 dan menyenaraikan tiga (3) tret personaliti yang utama.

4. Peserta diminta membentangkan 3 tret personaliti yang disenaraikan tadi.

5. Peserta-peserta lain digalakkan untuk memberikan pandangan.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan

RUMUSAN

 Setiap peserta perlu mengenalpasti tiga (3) tret personaliti yang dikuasainya dan memberi nilai bagi perkembangan dan pembangunan kerjaya.

Edaran III Exercise 3 : Identifying Your Personality Traits

Given the list of personality traits below, identify the traits that suit you best:

__________ Proactive __________ Adaptable

__________ Achievement –oriented

__________ Calm __________ Impulsive

__________ Self-confident

__________ Caring __________ Independent

__________ Self-critical

__________ Cautious __________ Inquisitive

__________ Self-reliant

__________ Sensitive __________ Conscientious

__________ Competitive __________ Intelligent

__________ Creative __________ Open-minded __________ Tactful

__________ Critical

__________ Outgoing

__________ Team Player

__________ Decisive __________ Patient

__________ Thoughtful

__________ Detail-oriented __________ Persistent

__________ Understanding

__________ Diplomatic __________ Poised

__________ Uninhibited

__________ Energetic __________ Practical

__________ Unselfish

Of the traits you have marked, pick the top three that describe you the most.

My Top 3 Personality Traits are:

NAMA AKTIVITI

MENGENALPASTI MINAT DIRI

PERALATAN

BAHAN EDARAN AKTIVITI 4

BILANGAN PESERTA :

20 – 30 0RANG

ANGGARAN MASA

10 MINIT

TUJUAN :

 Menyenaraikan 3 minat utama yang ada pada diri peserta.

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan minat utama yang ada pada diri dan hubungannya dengan pembangunan kerjaya.

2. Fasilitator mengedarkan bahan edaran 4 kepada peserta.

3. Peserta mengisi bahan edaran 4 dan menyenaraikan tiga (3) minat yang utama.

4. Peserta diminta membentangkan 3 minat yang disenaraikan tadi.

5. Peserta lain digalakkan untuk memberikan pandangan.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan

RUMUSAN :

 Setiap peserta perlu mengenalpasti minat utama yang dikuasainya dan memberi nilai bagi perkembangan dan pembangunan kerjaya.

Edaran IV Exercise 4 : Identifying Your Interests

Identify your interest from the lists below. You may select more than one category.

Working with Data

__________ Budgeting __________ Forecasting

__________ Researching

__________ Calculating __________ Interpreting

__________ Synthesizing

__________ Compiling __________ Investigating

__________ Inventorying

Working with Ideas

__________ Promoting __________ Composing

__________ Acting _________ Directing

Working with People

__________ Coaching

__________ Mediating

__________ Providing therapy __________ Counseling __________ Mentoring __________ Serving others

__________ Entertaining __________ Negotiating

__________ Supervising

__________ Inspiring __________ Persuading

__________ Teaching/training

Working with Things

__________ Producing __________ Building

__________ Assembling __________ Inspecting

__________ Tending Animals

__________ Growing plants

__________ Operating

__________ Testing

Of the skills you have marked, pick the top three that interest you the most. My Top 3 Interests are:

NAMA AKTIVITI

MENYEDIAKAN PENYATAAN DIRI

PERALATAN

BAHAN EDARAN 5

BILANGAN PESERTA :

20 – 30 0RANG

ANGGARAN MASA

20 MINIT

TUJUAN :

 Membina satu penyataan diri yang ada pada diri peserta. (Your Personal Statement)

ARAHAN:

1. Fasilitator menjelaskan tentang kepentingan pernyataan diri dan hubungannya dengan pembangunan kerjaya.

2. Fasilitator mengedarkan bahan edaran 5 kepada peserta.

3. Peserta mengisi ruang kosong dalam bahan edaran 5 yang menggambarkan kemahiran, nilai, tret personaliti dan minat ( berdasarkan maklumat daripada aktiviti 1 – 4 ) dan membina satu (atau lebih) penyataan diri.

4. Peserta membentangkan penyataan diri dan slogan yang dibina tadi.

5. Peserta lain juga digalakkan untuk memberikan pandangan.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan

RUMUSAN:

 Setiap peserta perlu membina penyataan diri yang mencerminkan kekuatan dan keistimewaan diri sebagai asas untuk membina penjenamaan diri yang ampuh.

Edaran V Exercise 5 : Writing Your Personal Statement

Base on the previous exercise, now write down your own personal statement.

Example:

YOUR PERSONAL STATEMENT

SKILLS VALUE

Communicating Confident

Energetic

Helping people

Personal Statement: Be The Best

I am energetic, confident and have a good communication skills in dealing with people

SKILLS VALUE

Personal Statement:

UNIT 3

LATIHAN DALAM KUMPULAN 2 (LDK 2)

NAMA LDK

BRANDING YOURSELF (PENJENAMAAN DIRI)

01

BILANGAN AKTIVITI :

TEMPOH MASA

1 JAM

OBJEKTIF LDK

 Untuk menghasilkan penjenamaan diri (personal branding) bagi peningkatan kerjaya

 Untuk memahami kepentingan penjenamaan diri.

 Memahami langkah-langkah dalam pembentikan penjenamaan diri (DCCM).

 Menghasilkan satu penjenamaan diri.

NAMA AKTIVITI

PENJENAMAAN DIRI

PERALATAN

BAHAN EDARAN AKTIVITI 1

BILANGAN PESERTA :

20 – 30 0RANG

ANGGARAN MASA

60 MINIT

TUJUAN :

 Menghasilkan satu penjenamaan diri (Personal Branding)

ARAHAN:

1. Fasilitator menjelaskan tentang langkah-langkah penjenamaan diri (DCCM).

2. Fasilitator mengedarkan bahan edaran 1 kepada peserta.

3. Peserta mengisi kenyataan diri dan kenyataan penjenamaan diri.

4. Peserta diminta membentangkan penjenamaan diri.

5. Peserta lain juga digalakkan untuk memberikan pandangan.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan.

RUMUSAN:

 Setiap peserta perlu membina penjenamaan diri yang ampuh bagi tujuan penyediaan resume dan semasa temuduga

Edaran I Exercise 1 : Building Your Personal Branding

( Form your personal statement )

Use inventory,

DISCOVER

checklist , SWOT (Know Yourself)

I am energetic, confident and have a good

communication skills in dealing with people

or Peer discussion

( Form your personal brand statement )

You may also

CREATE

have your (Your brand)

Energetic, confident and empowering others

slogan and logo

Be the Best

COMMUNICATE

Communicate your brand through resume, cover letter, Add your accomplishment

CD Portfolio, during interview, websites, blog, facebook, s to make your

twitter, linkedln, business card etc.

brand outstanding and

authentic

MAINTAIN

 Attend training and re-skilling program

Focus on your

 Rebranding

weak area

A graduate’s personal attributes and capabilities have a greater influence on success in the workplace than a

specific university degree

Lee Harvey

UNIT 4

LATIHAN DALAM KUMPULAN 3 (LDK 3)

NAMA LDK

RESUME AND COVER LETTER (PENULISAN RESUME DAN SURAT IRINGAN)

03

BILANGAN AKTIVITI :

TEMPOH MASA

2 JAM

OBJEKTIF LDK

 Untuk menghasilkan satu surat iringan kepada majikan dan penyediaan resume.

 Untuk memahami format surat iringan yang betul.

Memahami elemen utama dalam penulisan resume dan surat iringan.

 Meningkatkan kemahiran komunikasi bertulis dalam penyediaan resume dan surat iringan.

NAMA AKTIVITI

PENULISAN RESUME

PERALATAN

BAHAN EDARAN AKTIVITI I DAN II

BILANGAN PESERTA :

20 – 30 0RANG

ANGGARAN MASA

80 MINIT

TUJUAN :

 Menghasilkan satu resume yang ‘standard’.

ARAHAN:

1. Fasilitator menjelaskan kepentingan penulisan resume dalam proses pencarian kerja

2. Fasilitator mengedarkan kertas A4 kepada setiap peserta dan meminta peserta menyenaraikan elemen utama dalam penulisan resume.

3. Peserta diminta menyatakan elemen penulisan resume.

4. Fasilitator menjelaskan tentang format penulisan resume dan kandungan penulisan yang standard.

5. Fasilitator memberi panduan cara penulisan objektif kerjaya (career objective) dan lain-lain elemen yang penting.

6. Peserta diminta menghasilkan satu resume yang sebenar untuk diri masing- masing berdasarkan format yang ‘standard’. ( Resume Template )

7. Peserta diminta membentangkan resume sebenar yang telah dihasilkan.

8. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan.

RUMUSAN:

 Setiap peserta perlu menghasilkan resume yang mantap dan komprehensif untuk memohon pekerjaan.

Edaran I

Exercise 1 : Writing Resume’s Career Objective Statement

You can stand out from the others if you just write your objective from the employer's point of view, instead of your own. The key: To write an objective that answers this question: "What's in it for me?" , which is on every employer's mind as he or she reads your resume. To get you started, here is an example:

OBJECTIVE Management position in procurement where over 10 years of experience will add value to operations.

Avoid such cliche phrases as: "seeking a chance for advancement," or "where my skills will be utilized," or "where I can further my career." So, to keep your objective from being objectionable, put the focus where it belongs --

on the employer and their needs.

With that in mind, try to create your resume objective statement:

OBJECTIVE

Edaran II RESUME TEMPLATE GUIDE FULL NAME

Address Telephone: (H)/(M) Email

OBJECTIVE

A short summary of your profile and your career goals

EDUCATION

YEAR

Name of Learning Institution

Academic qualification Result Final Year Thesis - Title (if applicable)

Summary Description

YEAR

Name of Learning Institution

Academic qualification Result

WORKING EXPERIENCE

YEAR

Name of company Position Responsibilities

If you have no work experience, think of any volunteer work or community activities

EXTRACURRICULAR ACTIVITIES

Year, Organization/Society/Club, Post, Venue

e.g. 2005 Vice President, Student Sport Council, UiTM

SKILLS

Point out all the skills that are related to the profession

e.g. Computer Skills, Languages Skills

AWARDS/ACHIEVEMENTS

Year

Name of award

1 st runner up, Inter-Varsity Football Tournament

PERSONAL CHARACTERISTICS/TALENTS

Sell yourself by making a list of your special talents, or positive personality traits. Avoid self-flattering terms such as highly skilled, outstanding, or excellent unless you are one.

e.g. An enthusiastic self-starter with strong leadership and communications skills, extrovert personality and a good team player.

REFERENCES

Available upon request

Sample Resume

MOHD SYAFIQ RAMADHAN

PT 1234, Jalan Aman 8, Desa Seri Bayu, 32600 Bota,Perak, Malaysia Email : syafiq12345@yahoo.com Phone : (Home) 05-40007000 / (H/P) 012-3456789

OBJECTIVE

 To obtain a position that will enable me to use my strong technical and soft skills,

educational background and ability to work well with people to propel the organization achieving its goals and objectives.

EDUCATION 2007 – 2010

Nagasaki University B.Eng (Hons) Electrical Engineering ( Electronic ) CGPA 3.72

Major Courses: Electronics I and II, Circuit Analysis, Linear System, Digital Electronics, Microprocessor, Control & Instrumentation, Robotic Systems, Electronic Devices, Magnetic Theory, Linear Algebra, Engineering Mathematics, Physics, Computer Systems & Applications.

Final Year Thesis - Design of a non-linear control system for a nuclear reactor.

The objective of the individual project is to control a system for a nuclearl reactor in such a way that the rate of chemical reaction in the reactor can be controlled by varying the temperature of the reactor. Simulation is done using Matlab 10.4 and PSpice software.

Diploma in Electrical Engineering CGPA 3.48 1996 – 2002

Sekolah Menengah Sains Teluk Intan Sijil Pelajaran Malaysia (SPM) – 9 As

WORKING EXPERIENCE

Nagasaki University Help Desk, Student Lab Consultant, Nagasaki, Japan. Managed the University Library Lab, served as consultant to computer usage issues and troubleshooting system errors.

Motorola Corp. Shah Alam, Selangor, Malaysia. Project Management Intern, managed and lead CCC Group in digital and analog circuit design and simulation software.

EXTRACURRICULAR ACTIVITIES

International Student Committee, Secretary, Nagasaki University, 2008-2010 Vice President, Student Representative Council, UiTM, 2005 Secretary, Electrical Engineering Society, UiTM, 2004 Student Committee, Delima Campus , UiTM, 2003 Deputy Head Prefect, Sekolah Menengah Sains Teluk Intan, 2001 Represented Sekolah Menengah Sains in Football, Badminton and Tennis, 1999 -2001

SKILLS Computer Skills

Competency in digital and analog circuit design and simulation software e.g. PSpice, Matlab, Altera Max II and Intel Microprocessor. Advanced skills in database systems including MS Access, Excel and Lotus Notes Proficiency in C, C++, Java, Java Script and Visual Basic programming languages Familiar with Windows and UNIX platforms.

Languages Skills

Fluent in written and spoken English, Malay and Japanese

AWARDS/ACHIEVEMENTS

2007 -2008

Awarded Dean Awards for semester 3, 4 and 5 2008

1 st runner up, Inter-Varsity Football Tournament 2006

Most Outstanding Student in Leadership Award 2002

District Champions, Football under-18, Sek. Menengah Sains

PERSONAL CHARACTERISTICS

An enthusiastic self-starter with strong leadership and communications skills. Highly motivated, extrovert personality, hardworking and a good team player.

REFERENCES

Sodera Ramada, Professor of Electrical Engineering, Nagasaki University, Japan Phone: 1-960-265-9987, Email: sodera@yahoo.com

Hantura Watashiwa, Human Resource Manager , Motorola Corp., Shah Alam, Selangor, Phone : 03- 12345678, Email : hantura01@yahoo.com

NAMA AKTIVITI

PENULISAN SURAT IRINGAN

PERALATAN

BAHAN EDARAN 2

BILANGAN PESERTA :

20 – 30 0RANG

ANGGARAN MASA

40 MINIT

TUJUAN :

 Menghasilkan satu surat iringan yang standard untuk tujuan permohonan pekerjaan.

ARAHAN:

1. Fasilitator menjelaskan kepentingan penulisan surat iringan dalam proses pencarian kerja

2. Fasilitator mengedarkan kertas A4 kepada setiap peserta dan meminta peserta menyenaraikan elemen utama dalam penulisan surat iringan.

3. Peserta diminta membuat pembentangan elemen utama yang perlu ada dalam penulisan surat iringan.

4. Fasilitator menjelaskan tentang format penulisan surat iringan dan kandungan penulisan yang standard.

5. Fasilitator memberi panduan cara penulisan surat iringan mengikut objektif kerjaya (career objektif) dan lain-lain elemen utama yang penting.

6. Peserta diminta menghasilkan satu surat iringan yang sebenar untuk diri masing-masing.

7. Peserta diminta membentangkan surat iringan sebenar yang telah dihasilkan.

8. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan.

RUMUSAN:

 Setiap peserta perlu menghasilkan surat iringan yang lengkap dan standard bagi tujuan memohon pekerjaan.

Edaran III COVER LETTER TEMPLATE GUIDE

The first section of your cover letter should include information on how the employer can contact you. If you have contact information for the employer, include that. Otherwise, just list your information.

Your Contact Information

Your Name Your Address Your Phone Number Your Email Address Date

Employer Contact Information

Name Title Company Address

Salutation

Dear Mr./Ms. Name:

Body of Cover Letter

The body of your cover letter lets the employer know what position you are applying for, why the employer should select you for an interview, and how you will follow-up.

First Paragraph:

The first paragraph of your letter should include information on why you are writing. Mention the position you are applying for. Include the name of a mutual contact, if you have one. Be clear and concise regarding your request. Convince the reader that they should grant the interview or appointment you requested in the first paragraph.

Middle Paragraphs:

The next section of your cover letter should describe what you have to offer the employer. Make strong connections between your abilities and their needs. Mention specifically how your skills and experience match the job you are applying for. Remember, you are interpreting your resume, not repeating it. Try to support each statement you make with a piece of evidence. Use several shorter paragraphs or bullets rather than one large block of text.

Final Paragraph:

Conclude your cover letter by thanking the employer for considering you for the position. Include information on how you will follow-up. State that you will do so and indicate when (one week's time is typical). You may want to reduce the time between sending out your resume and follow up if you fax or e-mail it.

Complimentary Close:

Respectfully yours,

Signature:

Handwritten Signature (for a mailed letter) Typed Signature

Sample Cover Letter

305-A Jalan Sultan Mizan Kg Paya Lima, 21200 Kuala Terengganu, Terengganu

2 nd August 2012

Manager, Group Human Resource, Malaysia Airlines

2 nd Floor, Admin Building 4, MAS Complex B, Sultan Abdul Aziz Shah Airport, 47200 Subang, Selangor

Dear Sir/Madam,

APPLICATION FOR THE POST OF HUMAN RESOURCE EXECUTIVE

I am pleased to submit herewith my application for the post of Human Resource Executive in your company. I believe that my qualification and working experience enable me to meet the expectations and demands of the said position.

I graduated from Universiti Teknologi MARA in Degree of Human Resource (Hons.) with

a First Class. I am currently attached with Terengganu Gas as a Junior Human Resource Executive.

My academic records as well as my involvements in co-curriculum activities has prepared me for this job and taught me the important of interpersonal skills. As an active person in various activities, I have the opportunities to lead, initiate and manage My academic records as well as my involvements in co-curriculum activities has prepared me for this job and taught me the important of interpersonal skills. As an active person in various activities, I have the opportunities to lead, initiate and manage

Yours faithfully,

Muazzam bin Umar Shariff

UNIT 5

LATIHAN DALAM KUMPULAN 4 (LDK 4)

NAMA LDK

JOB INTERVIEW (TEMU DUGA PEKERJAAN)

BILANGAN AKTIVITI :

TEMPOH MASA

2 JAM

OBJEKTIF LDK

 Untuk mendedahkan peserta tentang persediaan menghadapi temu duga pekerjaan.

 Memahami tujuan utama temu duga pekerjaan. 

Membuat persiapan sebelum menghadiri temu duga. 

Meningkatkan kemahiran komunikasi semasa proses temu duga berlangsung.

KAEDAH/

MASA AKTIVITI

20 minit AKTIVITI 1

PERSEDIAAN MENGHADAPI Bahan edaran

TEMU DUGA

aktiviti 1, marker, kertas mahjong dan masking tape

AKTIVITI 2 LATIHAN MENJAWAB

30 minit SOALAN TEMU DUGA

Bahan edaran

aktiviti 2, marker, kertas mahjong dan masking tape

AKTIVITI 3 MOCK INTERVIEW

Bahan edaran

70 minit

aktiviti 3, marker, kertas mahjong dan masking tape

NAMA AKTIVITI

PERSEDIAAN MENGHADAPI TEMU DUGA

PERALATAN

BAHAN EDARAN AKTIVITI I

(SENARAI SEMAK PERSEDIAAN TEMU DUGA)

BILANGAN PESERTA :

20 – 30 0RANG

ANGGARAN MASA

20 MINIT

TUJUAN :

 Memahami dan mengenalpasti perkara-perkara yang perlu sebelum menghadiri temu duga.

ARAHAN:

1. Fasilitator menjelaskan kepentingan persediaan dan proses dalam temuduga pekerjaan.

2. Fasilitator membahagikan peserta kepada tiga (3) kumpulan seperti berikut;

a. Persediaan sebelum temu duga

b. Persediaan semasa temu duga

c. Persediaan selepas temu duga mengikut tahap kefahaman mereka.

3. Setiap kumpulan diminta membuat pembentangan.

4. Fasilitator menjelaskan tentang panduan menghadapi temu duga pekerjaan.

5. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan.

RUMUSAN:

 Setiap peserta perlu memahami panduan persediaan sebelum,semasa dan selepas temu duga pekerjaan

Edaran I Job Interview Preparation Checklist

Please tick ( / ) where appropriate

Preparation: A few days before the interview

Researched the organization and absolutely sure of pertinent facts

Found out latest developments in the related industry and leading competitors

Have a clear understanding of the position applied for

Know why I want to work for the company

Determined the fit between my credentials with that of job’s requirement

Researched salary information

Updated my resume

Prepared answers to common interview questions

Practiced at least one mock interview

Prepared insightful questions to ask the interviewer

Reconfirmed the date, time, place, length and type of interview

Know exactly interview location and know how long it takes to get there

Arranged my documents and certificates neatly in a clear folder

The Day of the Interview

Bring along a few copies of my resume, letters of recommendation, list of questions to ask the interviewer, notepad and a pen.

Dress appropriately for the interview

Arrive at least 5-10 minutes early

Visit the restroom and check my appearance

Smile and be friendly with everyone I meet

Introduce myself to the receptionist and confirm appointment

Maintain a positive frame of mind

During the Interview

Put your mobile phone on silent mode

Greet interviewer/interviewers by name/names and the salutation where appropriate.

Maintain good posture and eye-contact throughout the interview

Maintain a positive attitude; never bad-mouth past employers or bosses

Speak clearly, confidently and at a reasonable pace

Use appropriate gestures

“Sell” myself in a truthful and non-arrogant manner

Answer questions directly and concisely

Provide specific examples of my accomplishments

Do not initiate salary or benefits conversation until offered the job

Closing the Interview

Ask intelligent and insightful job-related questions

Re-highlight my credentials as related to the job

Ask interviewer when I can expect to hear from the company

Thank the interviewer for his/her time

Shake hand if appropriate and say goodbye

After the Interview

Write a brief thank-you letter or email within 48 hours of the job interview reasserting my credentials and interest in the job

Follow up after two weeks with HR Department

Review my performance. What aspects of the interview went well? What went wrong? How can I improve my interviewing skills?

NAMA AKTIVITI

LATIHAN MENJAWAB SOALAN TEMU DUGA

PERALATAN

BAHAN EDARAN AKTIVITI II

BILANGAN PESERTA :

20 – 30 0RANG

ANGGARAN MASA

30 MINIT

TUJUAN :

 Memahami jenis-jenis soalan yang biasa ditanya semasa temu duga dan cara menjawab soalan dengan betul.

ARAHAN:

1. Fasilitator meminta peserta untuk membahagikan kepada kumpulan kecil

(setiap kumpulan terdiri daripada lima (5) peserta).

2. Setiap kumpulan diberikan contoh beberapa soalan yang biasa ditanya semasa temu duga.

3. Peserta diminta untuk menyediakan jawapan yang baik dan sesuai bagi setiap soalan yang diberikan

4. Peserta diminta untuk membuat persembahan tentang apa yang dibincangkan dengan menggunkan kertas mahjong.

5. Peserta lain digalakkan untuk memberikan pandangan.

6. Fasilitator membuat kesimpulan bagi aktiviti yang dijalankan.

RUMUSAN:

Setiap peserta perlu memahami soalan-soalan lazim yang sering ditanya semasa temu duga dan dapat menjawab dengan baik dan meyakinkan.

Edaran II

Take time to experience the interview process by doing role play with your partner. Take turn to become both the interviewer and interviewee. Use the sample questions below.

SAMPLES OF INTERVIEW QUESTIONS

1. TELL US A LITTLE ABOUT YOURSELF ?

Your response should cover your education, work history, relevant skills and experiences. Focus on top job-related skills, traits and experiences. The interviewer is not interested in your life story. Avoid talking about your childhood or hobbies.

2. WHAT DO YOU KNOW ABOUT OUR ORGANIZATION ?

Your level of preparedness and initiative can be checked by stating your company’s products and services, management style or corporate culture.

3. WHAT IS YOUR GREATEST WEAKNESS ?

State a true weakness that is not too critical for the job and what steps you are taking to overcome it.

4. WHY SHOULD WE HIRE YOU ?

State your major accomplishment. You should also indicate your interest in the company. Never say what you hope to gain from the job. Instead, mention how you can contribute to the company.

5. WHERE DO YOU SEE YOURSELF IN 5 YEARS ?

Emphasize commitment to your chosen field.

6. WHAT ARE YOUR GREATEST STRENGTH ?

State your personal attributes and skills with memorable example that are directly related to the responsibilities.

7. WHAT WOULD YOU SAY ABOUT YOUR TIME MANAGEMENT?

Always set goal, and prioritize your tasks and spend an appropriate amount of time to accomplish each task.

8. HOW HAS YOUR EDUCATION PREPARED YOU FOR THIS JOB ?

Highlight the relevant knowledge, skills and personal attributes as related to the job that you are acquired and developed while pursuing your degree.

9. WHAT IS YOUR GREATEST ACCOMPLISHMENT ?

State your accomplishment from your campus activities, part-time jobs, internship or extra-curricular activities.

10. WHAT TYPES OF PEOPLE DO YOU FIND HARD TO GET ALONG WITH?

Avoid giving a direct opinion. Provide an answer with reason that you find that person hard to get along.

11. IF I WERE TO CALL YOUR COMPANY, WHAT DO YOU THINK YOUR BOSS SHOULD DESCRIBE YOU?

You should describe yourself as a responsible person, able to work independently while good at team work.

12. WHAT IS THE LAST BOOK YOU READ?

Mention that you choose books or materials that generally try to improve your knowledge and skills.

13. WHAT TYPE OF SALARY DO YOU HAVE IN MIND ?

Postpone responding to this question until you receive a firm job offer.

14. ARE YOU APPLYING FOR OTHER JOBS?

Be honest but do not spend a lot of time in this area. Keep the focus on this job and what you can do for this organization. Anything else is a distraction.

15. ARE YOU WILLING TO WORK OVERTIME? NIGHTS? WEEKENDS?

This is up to you. Be totally honest.

16. EXPLAIN HOW YOU WOULD BE AN ASSET TO THIS ORGANIZATION

You should be anxious for this question. It gives you a chance to highlight your best points as they relate to the position being discussed. Give a little advance thought to this relationship.

17. DO YOU HAVE ANY QUESTIONS ?

Don’t say “No”. It will tell the interviewer that you are lacking interest in the job. Ask a few questions about the company and the position.

NAMA AKTIVITI

SIMULASI TEMU DUGA (MOCK INTERVIEW)

PERALATAN

BAHAN EDARAN AKTIVITI III

BILANGAN PESERTA :

20 – 30 0RANG

ANGGARAN MASA

70 MINIT

TUJUAN :

 Melatih peserta mengalami situasi temu duga pekerjaan sebenar.

ARAHAN:

1. Fasilitator meminta peserta untuk membahagikan kepada kumpulan kecil (setiap kumpulan terdiri daripada empat (4) orang peserta dimana seorang (1) calon temu duga dan tiga (3) orang akan menjadi panel temuduga).

2. Fasilitator meminta kumpulan pertama untuk tampil ke depan dan menjalankan simulasi temu duga berdasarkan pada soalan yang dibekalkan pada setiap kumpulan.

3. Peserta lain diminta membuat penilaian simulasi temu duga dengan menggunakan borang penilaian temu duga.

4. Fasilitator meminta peserta yang membuat penilaian untuk membuat ulasan tentang simulasi temu duga.

5. Fasilitator memberi ulasan tentang simulasi temuduga tersebut

6. Fasilitator meminta kumpulan seterusnya untuk menjalankan simulasi temuduga hinggalah kepada kumpulan yang terakhir.

7. Peserta lain digalakkan untuk memberikan pandangan.

8. Fasilitator membuat ulasan dan kesimpulan bagi aktiviti yang dijalankan.

RUMUSAN:

 Setiap peserta perlu mempunyai persediaan kemahiran dan keyakinan diri yang tinggi ketika menghadiri temu duga.

Edaran III Interview Assessment Form

Use this form to evaluate your partner during mock interview exercise.

CRITERIA

POOR

FAIR PROFICIENT VERY GOOD EXCELLENT

Appearance & deportment Self-confidence Knowledgeable Leadership skill Rational Ability to deliver ideas Fluency in English Analytical Attitude Maturity Independence Vision Interpersonal Overall, the candidate fulfill

the company’s requirement

Overall comments on the candidate performance