The Cyber999 Malware Research Centre MRC Constituency

170 iv. Security Management and Best Practices; v. Cyber Security Assurance; vi. Vulnerability Assessment Services; vii. Malaysia Common Criteria Certification Body MyCB; viii. Cyber Security Professional Development; ix. Outreach Programmes; and x. Cyber Security Policy Research. For the APCERT Annual Report, CyberSecurity Malaysia is emphasising on the services and activities provided by MyCERT, as the relevant department for this collaboration. More information about CyberSecurity Malaysia can be found at: http:www.cybersecurity.myen 2. THE MALAYSIA COMPUTER EMERGENCY RESPONSE TEAM MyCERT MyCERT provides point of reference for the Internet community in Malaysia to deal with computer security incidents. It provides assistance in handling cyber security incidents such as intrusion, identity theft, malware infection, cyber harassment and other computer security related incidents. Currently, MyCERT operates the Cyber999 computer security incident handling and response help centre as well as the CyberSecurity Malaysia Malware Research Centre. More information on MyCERT can be viewed at: http:www.mycert.org.myen

2.1. The Cyber999

MyCERT operates the Cyber999 services for Internet users and organizations to report or escalate computer security incidents. MyCERT’s website at: http:www.mycert.org.myen displays the channels to report security incidents, internet abuses and grievances to the Cyber999 Help Centre. To date are: i. Responded to 11,918 incidents, with 98 incident resolution; ii. Increased in receiving more data feeds related to incidents originating from Malaysia; 171 iii. Successfully handle high profile incidents such as Advanced Persistence Threat APT attacks, Trojans, and mobile phone malware; iv. Automate the incident response processes; and v. Launched Cyber999 Mobile Apps for Internet users to report incidents.

2.2. Malware Research Centre MRC

MyCERT also manages the CyberSecurity Malaysia Malware Research Centre MRC launched on December 2, 2009. The centre operates a distributed research network for analysing malware and computer security threats. Collaboration with trusted parties and researchers in sharing cyber threat research information provides opportunity to strengthening and understanding the threats. Among the activities of the MRC are as follows: i. Conduct research and development work in mitigating malware threats; ii. Produce advisories and reports related to the latest threats; iii. Monitor threats via the distributed Honeynet project; and iv. Collaborate in malware research with Universities, CERTs and international organizations.

2.3. Constituency

MyCERT’s constituency is the Malaysian Internet Users. Incidents within Malaysia that have been reported either by the Malaysian public or international organizations will be resolved by assisting on technical matters. If the reported case involves international connection, MyCERT will request trusted parties in that particular country or constituency to assist in resolving the security issues. 2.4. MyCERT’s Activities Operation 2.4.1. Incident handling reports and abuse statistics