Troubleshooting Oracle WebCenter Deployment Issues Troubleshooting Oracle WebCenter Replication and Failover Issues
6.4.20 Troubleshooting Oracle WebCenter High Availability
This section describes procedures for troubleshooting possible issues with Oracle WebCenter.6.4.20.1 Troubleshooting Oracle WebCenter Deployment Issues
WebCenter Applications are deployed when the managed server is first started. Use Oracle WebLogic Server Administration Console first to check that all application deployments were successful: Click Deployments in the left hand pane. The right hand pane shows the application deployments and their status. The state of all applications, assuming all the servers are running, should be ACTIVE. If an application deployment has failed, the server logs may provide some indication of why the application was not deployed successfully. The server logs are located in the DOMAIN_HOMEserversSERVER_NAMElogs directory. Common issues include: ■ Unavailability of external resources, such as database resources. Examine the error, fix it, and attempt to redeploy the application. ■ The appropriate applications or libraries are not targeted correctly to the right managed server or Cluster.6.4.20.2 Troubleshooting Oracle WebCenter Replication and Failover Issues
State Replication is most prominent in failover scenarios. A user working on one server may discover that, upon failover: ■ Windows may be closed or state might be reset. ■ Screens may require a reset. ■ The application may be redirecting to the logon screen. The following steps provide guidance in troubleshooting and diagnosing state replication issues. 1. Confirm that this is not a known replication issue. See Section 6.3.2.8, Expected Behavior for Application Failover for possible expected behaviors. Before proceeding to further diagnose the issue, first confirm that the failover behavior is not an expected behavior. 2. Check load balancer settings. Configuring High Availability for Oracle ADF and WebCenter Applications 6-71 For replication and failover to function correctly, the load balancer must be configured with the appropriate persistence settings. For more details on configuring Hardware Load Balancers for Oracle WebLogic Server, see Oracle Fusion Middleware Using Clusters for Oracle WebLogic Server. 3. Check the cluster status. Replication occurs within the context of a cluster. For failover to be successful, there must be at least one other healthy member of the cluster available. You can check luster status in one of two ways: ■ Check the cluster status using Oracle WebLogic Server Administration Console - In the Left-hand pane, click on Servers. Verify the state of all servers in the cluster. ■ Check the cluster status using weblogic.Admin utility The weblogic.Admin command can be used to query the state of all servers in a specific cluster. For example: java weblogic.Admin -url Adminhost:7001 -username username -password password CLUSTERSTATE -clustername Spaces_Cluster This example returns: There are 2 servers in cluster: Spaces_Cluster The alive servers and their respective states are listed below: WC_Spaces---RUNNING WC_Spaces2---RUNNING 4. Check cluster communications. Although Cluster members may all be running, there may be communication issues which prevent them from communicating replication information to each other. There are two types of cluster communication configurations. Troubleshooting depends on the cluster type: ■ Checking Unicast cluster communications - For Unicast clusters, managed servers must be able to access each others hosts and each others default listening port. Ensure that all individual managed servers have their Listen Address set correctly. You can find this setting by selecting Configuration, General for each managed server. ■ Checking Multicast cluster communications - For multicast clusters, servers must be able to intercept the same multicast traffic. Ensure that multicast is configured correctly by running the WebLogic utility utils.MulticastTest on each machine. For example: java utils.MulticastTest -H 5. Confirm application configuration. WebCenter applications are configured correctly by default. For user applications, in-memory replication take place only with the proper configuration in weblogic.xml: session-descriptor persistent-store-typereplicated_if_clusteredpersistent-store-type session-descriptor A persistent-store-type of replicated is also acceptable. 6-72 Oracle Fusion Middleware High Availability Guide 6. Enable Debug. Check the server logs for any unusual messages on managed server startup. In particular, if the managed server is unable to locate other members of the cluster. The server logs are located in the DOMAIN_HOMEserversSERVER_NAMElogs directory. For further debugging, enable the flags DebugCluster, DebugClusterAnnouncements, DebugFailOver, DebugReplication, and DebugReplicationDetails. Each flag can be enabled with the weblogic.Admin utility: java weblogic.Admin -url Adminhost:7001 -username username -password password SET -type ServerDebug -property DebugCluster true6.4.20.3 Troubleshooting Lost Changes to Policies
Parts
» Oracle Fusion Middleware Online Documentation Library
» High Availability Problems High Availability Solutions
» High Availability Information in Other Documentation
» What Is the Administration Server? Understanding Managed Servers and Managed Server Clusters
» What Is a System Component Domain? What Is a Middleware Home? What Is a WebLogic Server Home?
» Oracle Fusion Middleware High Availability Terminology
» Server Load Balancing Oracle Fusion Middleware High Availability Technologies
» Local High Availability Active-Passive Deployment
» About Active-Active and Active-Passive Solutions
» Disaster Recovery Oracle Fusion Middleware High Availability Solutions
» Protection from Planned and Unplanned Down Time
» What Is a WebLogic Server Cluster? WebLogic Server Clusters and WebLogic Server Domains
» Application Failover Migration Key Capabilities of a Cluster
» Benefits of Clustering Types of Objects That Can Be Clustered
» Communications in a Cluster Cluster-Wide JNDI Naming Service
» Startup Process in a Cluster with Migratable Servers
» Administration Servers Role in Whole Server Migration Migratable Server Behavior in a Cluster
» Node Managers Role in Whole Server Migration Cluster Masters Role in Whole Server Migration
» Load Balancing Oracle Fusion Middleware Online Documentation Library
» Multi Data Sources Cluster Configuration and config.xml
» Java-Based Oracle Fusion Middleware Components Deployed to Oracle WebLogic Server
» Configuring Multi Data Sources for MDS Repositories
» Log on to SQLPlus as a system user, for example:
» Log on to SQLPlus as a user with sysdba privileges. For example:
» Configuring Multi Data Sources with Oracle RAC
» Oracle RAC Failover with WebLogic Server JDBC Clients
» Oracle Reports and Oracle Discoverer
» Troubleshooting Real Application Clusters
» SCAN Run Time Implications and Limitations
» Oracle SOA Service Infrastructure Protection from Failures and Expected Behavior
» Oracle SOA Service Infrastructure Cluster-Wide Configuration Changes
» Oracle BPEL Process Manager Request Flow and Recovery
» Oracle BPEL Process Manager Protection from Failures and Expected Behavior
» Oracle BPM Suite Component Characteristics
» Oracle BPM Suite Component Interaction
» Oracle BPMN Service Engine Single Instance Characteristics
» Oracle BPMN Service Engine High Availability Considerations
» Oracle Business Process Web Applications Single Instance Characteristics
» Oracle Business Process Analytics Single Instance Characteristics
» Oracle Mediator Component Characteristics Oracle Mediator Startup and Shutdown Lifecycle
» Oracle Mediator Request Flow
» Oracle Mediator Protection from Failures and Expected Behavior
» Troubleshooting Oracle Mediator High Availability
» Troubleshooting Oracle Human Workflow High Availability
» Oracle B2B Component Characteristics Oracle B2B Startup and Shutdown Lifecycle
» Oracle B2B Protection from Failures and Expected Behavior
» Oracle WSM Component Characteristics Oracle WSM Startup and Shutdown Lifecycle
» Oracle WSM Protection from Failures and Expected Behavior
» Oracle WSM Cluster-Wide Configuration Changes Configuring the Java Object Cache for Oracle WSM
» Configuring Distributed Notifications for the MDS Repository
» Oracle User Messaging Service Component Characteristics
» Oracle User Messaging Service Protection from Failures and Expected Behavior
» Oracle User Messaging Service Cluster-Wide Configuration Changes
» Oracle JCA Adapters Component Lifecycle
» Oracle JCA Adapters Reliability and Transactional Behavior
» Oracle JCA Adapters - Rejected Message Handling
» Oracle JCA Adapters High Availability Error Handling Oracle Database Adapters High Availability
» Oracle JMS Adapters High Availability
» Oracle JCA Adapters Log File Locations
» Oracle Business Activity Monitoring Component Characteristics
» Oracle Business Activity Monitoring Configuration Artifacts
» Oracle Business Activity Monitoring Protection from Failures and Expected Behavior
» Oracle Business Activity Monitoring Cluster-Wide Configuration Changes
» Oracle Service Bus Session State Oracle Service Bus External Dependencies
» Oracle Service Bus Configuration Artifacts Oracle Service Bus Deployment Artifacts
» Oracle Service Bus Protection from Failures and Expected Behavior
» Database Prerequisites VIP and IP Prerequisites Shared Storage Prerequisites
» Configuring Virtual Server Names and Ports for the Load Balancer
» Validating Oracle HTTP Server To verify that Oracle HTTP Server is set up
» Setting Connection Destination Identifiers for B2B Queues
» Starting Node Manager on SOAHOST2 Starting and Validating the WLS_SOA2 Managed Server
» Setting the Front End HTTP Host and Port
» Setting the WLS Cluster Address for Direct BindingRMI Invocations to Composites
» Deploying Applications Click Next.
» Configuring Server Migration for the WLS_SOA Servers
» Connect to the database as the leasing user. Run the leasing.ddl script in SQLPlus.
» Click Save. Oracle Fusion Middleware Online Documentation Library
» Enabling VIP1 and VIP3 in SOAHOST1 and VIP2 and VIP4 in SOAHOST2
» Configure Oracle Coherence for the Oracle Service Bus Result Cache
» Configuring a Default Persistent Store for Transaction Recovery Deploying Applications
» Configuring Server Migration for the WLS_OSB Servers
» Enabling VIP0 and VIP1 on BAMHOST1
» Oracle ADF Components Understanding Oracle ADF
» Oracle ADF Single Node Architecture Oracle ADF External Dependencies
» Oracle ADF Scope and Session State
» Oracle ADF Failover and Expected Behavior Oracle ADF Active Data Services
» Troubleshooting Oracle ADF Development Issues
» Deploying the ADF Application Validating Access through Oracle HTTP Server
» Select the Control tab. Select Environment Servers from the Administration Console. Select Clone.
» Oracle WebCenter Components Understanding Oracle WebCenter
» Oracle WebCenter Single-node Architecture Oracle WebCenter State and Configuration Persistence
» Oracle WebCenter External Dependencies
» Oracle WebCenter Configuration Considerations
» Oracle WebCenter Analytics Communications
» Oracle WebCenter State Replication Understanding the Distributed Java Object Cache
» Maintaining Configuration in a Clustered Environment
» Installing Oracle Fusion Middleware for Oracle WebCenter
» Enabling the Administration Server VIP
» Configuring a Virtual Host for Oracle Pagelet Producer and Sharepoint
» Configuring Activity Graph Click Start.
» Converting Discussions from Multicast to Unicast
» Configuring a Cluster for Oracle WebCenter Portal Applications
» Agent Startup and Shutdown Cycle Oracle Data Integrator External Dependencies
» Java EE Agent Configuration Standalone Agent Configuration
» Oracle Data Integrator Clustered Deployment
» WebLogic Server or Standalone Agent Crash Repository Database Failure
» About the 11g Oracle Identity Management Products
» Database Prerequisites Installing and Configuring the Database Repository
» Oracle Internet Directory Component Characteristics
» Oracle Internet Directory High Availability Architecture
» Protection from Failures and Expected Behavior
» Installing Oracle Fusion Middleware for Identity Management The next step is to
» Registering Oracle Internet Directory with a WebLogic Domain If you want to
» Creating boot.properties for the Administration Server on OIDHOST1 This section
» Configuring Oracle Internet Directory on OIDHOST2 Ensure that the Oracle Internet
» Validating Oracle Internet Directory High Availability
» Performing an Oracle Internet Directory Failover Performing an Oracle RAC Failover
» Troubleshooting Oracle Internet Directory High Availability
» Changing the Password of the ODS Schema Used by Oracle Internet Directory
» Oracle Virtual Directory Runtime Considerations Oracle Virtual Directory Component Characteristics
» Oracle Virtual Directory High Availability Architecture
» Configuring Oracle Virtual Directory on OVDHOST2 Follow these steps to configure
» Registering Oracle Virtual Directory with a WebLogic Domain It is recommended
» On the Installation Complete screen, click Finish to confirm your choice to exit.
» Troubleshooting LDAP Adapter Creation
» Oracle Directory Integration Platform Component Characteristics
» Oracle Directory Integration Platform High Availability Architecture
» Configuring Oracle HTTP Server for Oracle Directory Services Manager High
» If WebLogic Node Manager Fails to Start Operation Cannot Be Completed for Unknown Errors Message
» Oracle Directory Services Manager Component Characteristics
» Oracle Directory Services Manager High Availability Architecture
» Protection from Failures and Expected Behaviors
» Performing a WebLogic Server Instance Failover
» Using Oracle Directory Services Manager to Validate a Failover of a Managed Server
» Collocated Architecture Overview Troubleshooting Collocated Components Manager High Availability
» Additional Considerations for Collocated Components High Availability
» Oracle Access Manager Component Characteristics
» Oracle Access Manager High Availability Architecture
» Oracle Security Token Service High Availability Architecture
» Oracle Security Token Service Component Characteristics
» In the Customize Server and Cluster Configuration screen, select Yes, and click
» On the Configuration Summary screen, click Create to begin the creation process.
» Oracle Identity Manager Component Characteristics
» Runtime Processes Component and Process Lifecycle
» Starting and Stopping Oracle Identity Manager Configuration Artifacts External Dependencies
» Oracle Identity Manager High Availability Architecture
» On the Welcome screen, select Create a WebLogic Domain.
» Connect to the database as the leasing user.
» Select Environment - Servers from the Administration Console. Select Clone.
» Select the Automatic Server Migration Enabled option. This enables the Node Click Save.
» Click the OIMMSServerXXXXXX subdeployment. Add the new JMS Server
» Click Save. Authorization Policy Manager High Availability
» Oracle Adaptive Access Manager Component Characteristics
» Oracle Adaptive Access Manager High Availability Architecture
» On the Welcome screen, click Next.
» Oracle Identity Federation Component Characteristics
» High Availability Considerations for Integration with Oracle Access Manager
» Oracle Internet Directory Oracle Virtual Directory Oracle HTTP Server Node Manager
» WebLogic Administration Server Oracle Identity Manager
» Oracle Access Manager Managed Servers Oracle Adaptive Access Manager Managed Servers
» Oracle Identity Federation Starting and Stopping Oracle Identity Management Components
» Oracle HTTP Server and Oracle WebLogic Server
» Prerequisites Configuring Oracle HTTP Server for High Availability
» Install Oracle HTTP Server on WEBHOST2
» Oracle Web Cache Request Flow
» Oracle Web Cache Stateless Load Balancing
» Oracle Web Cache Backend Failover Oracle Web Cache Session Binding
» Oracle Web Cache Cluster-Wide Configuration Changes
» Oracle Web Cache as a Software Load Balancer
» From the Session Name list, select a session to enable binding for a specific
» Click Add. In the Component field, enter the name of the cache member.
» Adding a Node in Oracle Advanced Database Multimaster Replication
» Deleting a Node in Oracle Advanced Database Multimaster Replication
» Oracle IPM Component Characteristics
» Oracle IPM High Availability Architecture
» Creation of Oracle IPM Artifacts in a Cluster Troubleshooting Oracle IPM
» Oracle UCM Component Characteristics
» Oracle UCM High Availability Architecture
» Oracle UCM and Inbound Refinery High Availability Architecture
» Oracle URM High Availability Protection from Failure and Expected Behaviors
» Shared Storage Configuring the Oracle Database
» Installing Oracle ECM on ECMHOST1
» On the Welcome screen, select Create a new WebLogic domain.
» In the Select JMS Distributed Destination Type screen, select UDD from the
» Configuring Oracle HTTP Server on WEBHOST1
» Terminology for Directories and Directory Environment Variables
» Administration Server Topology 1 Transforming Oracle Fusion Middleware Infrastructure Components
» Administration Server Topology 2 Transforming Oracle Fusion Middleware Infrastructure Components
» Click Activate Changes. Choose Environment Servers. Click Control. Select WLS_EXMPL. Click Start.
» Transforming Oracle Internet Directory and Its Clients
» Select the Connect to a directory -- Create A New Connection link in the
» Click JDBC Connection under Data Sources.
» Click Administration. Click Scheduler Configuration under System Maintenance Click Apply.
» Database Instance Platform-Specific Considerations
» Example Topology 1 Example Topology 2
» Destination Topologies Cold Failover Cluster Transformation Procedure
» Introduction to Oracle Clusterware Cluster Ready Services and Oracle Fusion Middleware
» Upgrading Older Versions of ASCRS to the Current ASCRS Version Installing ASCRS
» Configuring ASCRS with Oracle Fusion Middleware
» Creating a Virtual IP Resource Creating a Shared Disk Resource
» Creating an Oracle Database Listener Resource Creating an Oracle Database Resource
» Creating a Middleware Resource
» Updating Resources Starting Up Resources Shutting Down Resources Resource Switchover
» Oracle Portal, Forms, Reports, and Discoverer Architecture
» Oracle Forms Runtime Considerations Oracle Forms Process Flow
» Oracle Forms Configuration Files Oracle Forms External Dependencies Oracle Forms Log Files
» Oracle Discoverer Runtime Considerations
» Preference Server Failover Session State Replication and Failover Performance Recommendation
» Dependencies Network Requirements Prerequisites
» Install Oracle WebLogic Server Install Oracle Portal, Forms, Reports, and Discoverer Validation
» Oracle BI EE Component Characteristics
» Oracle BI EE and EPM High Availability Architecture
» Shared Files and Directories
» Cluster-Wide Configuration Changes Oracle BI EE High Availability Concepts
» Oracle Essbase Component Characteristics
» Oracle Essbase High Availability Architecture Protection from Failures and Expected Behaviors
» Oracle Hyperion Provider Services Component Characteristics
» Oracle Hyperion Provider Services High Availability Architecture
» Workspace Component Characteristics Oracle EPM Workspace Component Architecture
» Workspace High Availability Architecture
» Oracle Hyperion Financial Reporting Component Characteristics
» Oracle BI Publisher Component Characteristics
» Oracle BI Publisher High Availability Architecture
» Oracle RTD Component Characteristics
» Oracle RTD High Availability Architecture
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