Pengaruh Hardiness atas kuat lemahnya Peranan Beban Kerja Mental Terhadap Stres Kerja Pada Frontliner di Bank Mandiri Area Pematangsiantar
I. Hasil Uji Coba Alat Ukur
A. Hasil Uji Coba Skala Stres Kerja
1). Pengolahan I
Ada 7 aitem yang gugur, yaitu:
1, 3, 6, 8, 10, 11, dan 12
Item-Total Statistics
Scale
Scale Mean Variance if
if Item
Item
Deleted
Deleted
Corrected
Item-Total
Correlation
Squared
Multiple
Correlation
Cronbach's
Alpha if
Item Deleted
aitem1
69,40
47,203
,001
,129
,798
aitem2
69,30
42,918
,352
,396
,778
aitem3
69,31
45,334
,200
,215
,787
aitem4
aitem5
69,54
69,66
41,309
42,403
,448
,354
,373
,199
,771
,779
aitem6
69,51
44,056
,299
,292
,782
aitem7
69,59
41,440
,512
,408
,767
aitem8
71,22
46,430
,151
,202
,788
aitem9
69,13
42,974
,445
,402
,773
aitem10
aitem11
70,74
69,00
46,489
47,451
,045
-,005
,287
,251
,799
,795
aitem12
69,47
40,938
,625
,588
,761
aitem13
69,24
41,342
,494
,446
,768
aitem14
69,19
42,158
,519
,407
,768
aitem15
69,09
42,532
,442
,425
,772
aitem16
69,17
43,204
,432
,385
,774
aitem17
68,99
43,853
,363
,329
,778
aitem18
69,29
42,326
,538
,450
,768
aitem19
69,33
43,164
,434
,443
,774
aitem20
69,12
44,437
,443
,356
,776
aitem21
71,09
47,139
,045
,213
,792
2). Pengolahan II
Tidak ada aitem yang gugur. Ada 14 aitem yang diterima, yaitu :
Reliability Statistics
Cronbach's
Alpha Based
on
Cronbach's Standardized
N of
Alpha
Items
Items
,829
,834
14
Item-Total Statistics
aitem2
aitem4
aitem5
aitem7
aitem9
aitem12
aitem13
aitem14
aitem15
aitem16
aitem17
aitem18
aitem19
aitem20
Scale Mean
if Item
Deleted
48,44
48,68
48,80
48,73
48,26
48,60
48,38
48,33
48,22
48,31
48,13
48,43
48,47
48,25
Scale
Variance if Corrected
Squared
Cronbach's
Item
Item-Total
Multiple
Alpha if
Deleted Correlation Correlation Item Deleted
33,013
,393
,327
,823
31,612
,485
,334
,817
33,164
,333
,185
,829
32,102
,515
,353
,814
33,136
,490
,361
,816
31,556
,642
,509
,805
32,257
,470
,413
,817
33,145
,472
,338
,817
32,567
,502
,349
,815
33,981
,395
,344
,822
34,327
,354
,286
,824
33,012
,527
,419
,814
33,192
,493
,406
,816
34,759
,451
,331
,820
B. Hasil Uji Coba Skala Beban Kerja Mental
Skala II ( skala beban kerja mental) diperoleh hasil:
1). Pengolahan I
Terdapat 5 aitem yang gugur, yaitu:
4, 6, 13, 14, dan 15.
aitem1
aitem2
aitem3
aitem4
aitem5
aitem6
aitem7
aitem8
aitem9
aitem10
aitem11
aitem12
aitem13
aitem14
aitem15
Scale Mean
if Item
Deleted
50,60
50,83
50,55
50,27
50,90
50,12
50,80
50,66
50,43
50,49
50,45
50,35
51,98
50,37
52,51
Item-Total Statistics
Scale
Variance if Corrected
Squared
Item
Item-Total
Multiple
Deleted Correlation Correlation
23,771
,434
,360
23,204
,600
,493
24,857
,387
,303
27,337
,098
,209
22,834
,496
,362
27,280
,090
,135
25,262
,441
,376
24,442
,457
,325
22,247
,647
,553
24,821
,407
,289
23,681
,515
,346
25,563
,304
,254
27,451
,044
,321
25,882
,082
,173
28,233
-,015
,336
Cronbach's
Alpha if Item
Deleted
,704
,687
,711
,736
,695
,737
,708
,704
,677
,709
,696
,719
,744
,761
,738
2). Pengolahan II
Tidak ada yang gugur. Ada 10 aitem yang diterima.
Reliability Statistics
Cronbach's
Alpha Based
on
Cronbach's Standardized
N of
Alpha
Items
Items
,808
,807
10
aitem1
aitem2
aitem3
aitem5
aitem7
aitem8
aitem9
aitem10
aitem11
aitem12
Scale
Mean if
Item
Deleted
33,96
34,18
33,91
34,26
34,16
34,02
33,79
33,84
33,81
33,71
Item-Total Statistics
Scale
Variance if Corrected
Squared
Item
Item-Total
Multiple
Deleted
Correlation Correlation
18,371
,471
,331
17,956
,633
,487
19,571
,393
,219
17,627
,519
,353
19,780
,482
,322
19,451
,423
,235
17,032
,690
,549
19,309
,452
,272
18,550
,517
,328
20,346
,386
,217
Cronbach's
Alpha if Item
Deleted
,794
,775
,801
,788
,793
,798
,766
,795
,788
,811
C. Skala Hardiness
1). Pengolahan I
Terdapat 3 aitem yang gugur, yaitu:
1, 11, dan 15.
aitem1
aitem2
aitem3
aitem4
aitem5
aitem6
aitem7
aitem8
aitem9
aitem10
aitem11
aitem12
aitem13
aitem14
aitem15
Scale
Mean if
Item
Deleted
52,77
52,66
52,95
52,90
52,49
52,83
52,61
52,45
52,48
52,60
52,09
52,35
52,65
52,69
52,80
Item-Total Statistics
Scale
Variance if Corrected
Squared
Cronbach's
Item
Item-Total
Multiple
Alpha if Item
Deleted Correlation Correlation
Deleted
30,396
,097
,156
,785
26,991
,475
,398
,748
26,968
,502
,356
,746
26,285
,498
,363
,745
27,664
,511
,349
,747
26,930
,567
,504
,741
28,397
,379
,235
,758
27,406
,488
,379
,748
29,703
,380
,271
,760
27,458
,416
,411
,754
31,688
,040
,155
,778
29,347
,294
,264
,765
27,935
,494
,406
,749
27,824
,500
,386
,748
31,321
,007
,088
,792
2). Pengolahan II
Tidak ada yang gugur. Ada 12 aitem yang diterima.
Reliability Statistics
Cronbach's
Alpha Based
on
Cronbach's Standardized
N of
Alpha
Items
Items
,818
,820
12
aitem2
aitem3
aitem4
aitem5
aitem6
aitem7
aitem8
aitem9
aitem10
aitem12
aitem13
aitem14
Scale
Mean if
Item
Deleted
41,17
41,47
41,42
41,00
41,34
41,13
40,96
40,99
41,12
40,86
41,17
41,20
Item-Total Statistics
Scale
Variance if Corrected
Squared
Item
Item-Total
Multiple
Deleted
Correlation Correlation
24,734
,424
,303
24,271
,506
,344
23,402
,528
,340
25,000
,507
,346
23,874
,625
,489
25,719
,372
,186
24,410
,531
,351
26,912
,381
,264
24,555
,442
,400
26,432
,314
,261
25,296
,484
,381
24,850
,541
,369
Cronbach's
Alpha if Item
Deleted
,809
,801
,799
,801
,791
,812
,799
,812
,807
,816
,803
,799
I. Hasil Uji Hipotesa 1 (H1)
A. Hasil Asumsi Hipotesa 1
A. Hasil Uji Normalitas
-1,022
2. Hasil Uji Linearitas
3. Hasil Uji Heteroskedastisitas
4. Hasil Uji Autokorelasi
B. Koefisien Regresi Hipotesa 1 (H1)
--,845
-
1,790
,000
b
ANOVA
Model
1
Sum of Squares
Regression
Residual
df
Mean Square
11853,585
2
5926,793
2122,943
50
42,459
Total
13976,528
52
a. Predictors:
(Constant),
Hardiness,
Beban_Kerja
a. Predictors
(Constant),
Hardiness,
Mental Workload
b. Dependent
Variable: Stres_Kerja
b. DependentVariable
: Stres Kerja
a. Predictors (Constant), Mental Workload
b. DependentVariable : Stres Kerja
F
139,589
Sig.
,000
a
b
ANOVA
Model
1
Sum of Squares
Regression
Residual
Total
df
Mean Square
11237,923
3
3745,974
2517,489
47
53,564
13755,412
50
a. Predictors
(Constant),
Hardiness Control, Challenge
a. Predictors:
(Constant),
Commitment,
b. DependentVariable : Stres Kerja
b. Dependent Variable: Stres Kerja
a. Predictors (Constant), MentalWorkloadXHardiness
b. DependentVariable : Stres Kerja
Model Summary
Model
1
R
,944
R Square
a
Adjusted R
Std. Error of the
Square
Estimate
,891
,884
5,584
Predictors(Constant),
(Constant),Mental
MentalEffort,
Workload
a.a. Predictors:
Psycological Stress, Time
b. DependentVariable : Stres Kerja
b. Load
Model Summary
Model
1
R
,904
R Square
a
,817
Adjusted R
Std. Error of the
Square
Estimate
,805
Predictors(Constant),
(Constant),Commitment,
Hardiness Control, Challenge
a.a.Predictors:
b. DependentVariable : Stres Kerja
7,319
F
69,935
Sig.
,000
a
II. Hasil Uji Hipotesa 2 (H2)
A. Hasil Uji Asumsi Hipotesa 2
1. Hasil Uji Normalitas
2. Uji Linieritas
3. Uji Multikolinieritas
4. Uji Autokorelasi
5.
Uji Heteroskedastisitas
B. Koefisien Regresi Hipotesa 2 (H2)
Model Summary
Model
1
R
,944
R Square
a
,891
Adjusted R
Std. Error of the
Square
Estimate
,884
5,584
a. Predictors: (Constant), Mental Effort, Psycological Stress, Time
Load
Psychological
Stress
Psychological Stress
Mental
EffortEffort
Mental
TimeTime
LoadLoad
III. Hasil Uji Hipotesa 3 (H3)
A. Hasil Uji Asumsi Hipotesa 3
1. Hasil Uji Normalitas
2. Uji Linieritas
,653
3. Uji Multikolinieritas
4. Uji Autokorelasi
Uji Heteroskedastisitas
5. Uji Heteroskedastisitas
B. Koefisien Regresi Hipotesa 3 (H3)
Model Summary
Model
R
1
,904
R Square
a
Adjusted R
Std. Error of the
Square
Estimate
,817
,805
7,319
a. Predictors: (Constant), Commitment, Control, Challenge
b
ANOVA
Model
1
Sum of Squares
Regression
Residual
Total
df
Mean Square
11237,923
3
3745,974
2517,489
47
53,564
13755,412
50
a. Predictors: (Constant), Commitment, Control, Challenge
b. Dependent Variable: Stres Kerja
Commitment
Commitment
Challenge
Challenge
Control
Control
F
69,935
Sig.
,000
a
A. Hasil Uji Coba Skala Stres Kerja
1). Pengolahan I
Ada 7 aitem yang gugur, yaitu:
1, 3, 6, 8, 10, 11, dan 12
Item-Total Statistics
Scale
Scale Mean Variance if
if Item
Item
Deleted
Deleted
Corrected
Item-Total
Correlation
Squared
Multiple
Correlation
Cronbach's
Alpha if
Item Deleted
aitem1
69,40
47,203
,001
,129
,798
aitem2
69,30
42,918
,352
,396
,778
aitem3
69,31
45,334
,200
,215
,787
aitem4
aitem5
69,54
69,66
41,309
42,403
,448
,354
,373
,199
,771
,779
aitem6
69,51
44,056
,299
,292
,782
aitem7
69,59
41,440
,512
,408
,767
aitem8
71,22
46,430
,151
,202
,788
aitem9
69,13
42,974
,445
,402
,773
aitem10
aitem11
70,74
69,00
46,489
47,451
,045
-,005
,287
,251
,799
,795
aitem12
69,47
40,938
,625
,588
,761
aitem13
69,24
41,342
,494
,446
,768
aitem14
69,19
42,158
,519
,407
,768
aitem15
69,09
42,532
,442
,425
,772
aitem16
69,17
43,204
,432
,385
,774
aitem17
68,99
43,853
,363
,329
,778
aitem18
69,29
42,326
,538
,450
,768
aitem19
69,33
43,164
,434
,443
,774
aitem20
69,12
44,437
,443
,356
,776
aitem21
71,09
47,139
,045
,213
,792
2). Pengolahan II
Tidak ada aitem yang gugur. Ada 14 aitem yang diterima, yaitu :
Reliability Statistics
Cronbach's
Alpha Based
on
Cronbach's Standardized
N of
Alpha
Items
Items
,829
,834
14
Item-Total Statistics
aitem2
aitem4
aitem5
aitem7
aitem9
aitem12
aitem13
aitem14
aitem15
aitem16
aitem17
aitem18
aitem19
aitem20
Scale Mean
if Item
Deleted
48,44
48,68
48,80
48,73
48,26
48,60
48,38
48,33
48,22
48,31
48,13
48,43
48,47
48,25
Scale
Variance if Corrected
Squared
Cronbach's
Item
Item-Total
Multiple
Alpha if
Deleted Correlation Correlation Item Deleted
33,013
,393
,327
,823
31,612
,485
,334
,817
33,164
,333
,185
,829
32,102
,515
,353
,814
33,136
,490
,361
,816
31,556
,642
,509
,805
32,257
,470
,413
,817
33,145
,472
,338
,817
32,567
,502
,349
,815
33,981
,395
,344
,822
34,327
,354
,286
,824
33,012
,527
,419
,814
33,192
,493
,406
,816
34,759
,451
,331
,820
B. Hasil Uji Coba Skala Beban Kerja Mental
Skala II ( skala beban kerja mental) diperoleh hasil:
1). Pengolahan I
Terdapat 5 aitem yang gugur, yaitu:
4, 6, 13, 14, dan 15.
aitem1
aitem2
aitem3
aitem4
aitem5
aitem6
aitem7
aitem8
aitem9
aitem10
aitem11
aitem12
aitem13
aitem14
aitem15
Scale Mean
if Item
Deleted
50,60
50,83
50,55
50,27
50,90
50,12
50,80
50,66
50,43
50,49
50,45
50,35
51,98
50,37
52,51
Item-Total Statistics
Scale
Variance if Corrected
Squared
Item
Item-Total
Multiple
Deleted Correlation Correlation
23,771
,434
,360
23,204
,600
,493
24,857
,387
,303
27,337
,098
,209
22,834
,496
,362
27,280
,090
,135
25,262
,441
,376
24,442
,457
,325
22,247
,647
,553
24,821
,407
,289
23,681
,515
,346
25,563
,304
,254
27,451
,044
,321
25,882
,082
,173
28,233
-,015
,336
Cronbach's
Alpha if Item
Deleted
,704
,687
,711
,736
,695
,737
,708
,704
,677
,709
,696
,719
,744
,761
,738
2). Pengolahan II
Tidak ada yang gugur. Ada 10 aitem yang diterima.
Reliability Statistics
Cronbach's
Alpha Based
on
Cronbach's Standardized
N of
Alpha
Items
Items
,808
,807
10
aitem1
aitem2
aitem3
aitem5
aitem7
aitem8
aitem9
aitem10
aitem11
aitem12
Scale
Mean if
Item
Deleted
33,96
34,18
33,91
34,26
34,16
34,02
33,79
33,84
33,81
33,71
Item-Total Statistics
Scale
Variance if Corrected
Squared
Item
Item-Total
Multiple
Deleted
Correlation Correlation
18,371
,471
,331
17,956
,633
,487
19,571
,393
,219
17,627
,519
,353
19,780
,482
,322
19,451
,423
,235
17,032
,690
,549
19,309
,452
,272
18,550
,517
,328
20,346
,386
,217
Cronbach's
Alpha if Item
Deleted
,794
,775
,801
,788
,793
,798
,766
,795
,788
,811
C. Skala Hardiness
1). Pengolahan I
Terdapat 3 aitem yang gugur, yaitu:
1, 11, dan 15.
aitem1
aitem2
aitem3
aitem4
aitem5
aitem6
aitem7
aitem8
aitem9
aitem10
aitem11
aitem12
aitem13
aitem14
aitem15
Scale
Mean if
Item
Deleted
52,77
52,66
52,95
52,90
52,49
52,83
52,61
52,45
52,48
52,60
52,09
52,35
52,65
52,69
52,80
Item-Total Statistics
Scale
Variance if Corrected
Squared
Cronbach's
Item
Item-Total
Multiple
Alpha if Item
Deleted Correlation Correlation
Deleted
30,396
,097
,156
,785
26,991
,475
,398
,748
26,968
,502
,356
,746
26,285
,498
,363
,745
27,664
,511
,349
,747
26,930
,567
,504
,741
28,397
,379
,235
,758
27,406
,488
,379
,748
29,703
,380
,271
,760
27,458
,416
,411
,754
31,688
,040
,155
,778
29,347
,294
,264
,765
27,935
,494
,406
,749
27,824
,500
,386
,748
31,321
,007
,088
,792
2). Pengolahan II
Tidak ada yang gugur. Ada 12 aitem yang diterima.
Reliability Statistics
Cronbach's
Alpha Based
on
Cronbach's Standardized
N of
Alpha
Items
Items
,818
,820
12
aitem2
aitem3
aitem4
aitem5
aitem6
aitem7
aitem8
aitem9
aitem10
aitem12
aitem13
aitem14
Scale
Mean if
Item
Deleted
41,17
41,47
41,42
41,00
41,34
41,13
40,96
40,99
41,12
40,86
41,17
41,20
Item-Total Statistics
Scale
Variance if Corrected
Squared
Item
Item-Total
Multiple
Deleted
Correlation Correlation
24,734
,424
,303
24,271
,506
,344
23,402
,528
,340
25,000
,507
,346
23,874
,625
,489
25,719
,372
,186
24,410
,531
,351
26,912
,381
,264
24,555
,442
,400
26,432
,314
,261
25,296
,484
,381
24,850
,541
,369
Cronbach's
Alpha if Item
Deleted
,809
,801
,799
,801
,791
,812
,799
,812
,807
,816
,803
,799
I. Hasil Uji Hipotesa 1 (H1)
A. Hasil Asumsi Hipotesa 1
A. Hasil Uji Normalitas
-1,022
2. Hasil Uji Linearitas
3. Hasil Uji Heteroskedastisitas
4. Hasil Uji Autokorelasi
B. Koefisien Regresi Hipotesa 1 (H1)
--,845
-
1,790
,000
b
ANOVA
Model
1
Sum of Squares
Regression
Residual
df
Mean Square
11853,585
2
5926,793
2122,943
50
42,459
Total
13976,528
52
a. Predictors:
(Constant),
Hardiness,
Beban_Kerja
a. Predictors
(Constant),
Hardiness,
Mental Workload
b. Dependent
Variable: Stres_Kerja
b. DependentVariable
: Stres Kerja
a. Predictors (Constant), Mental Workload
b. DependentVariable : Stres Kerja
F
139,589
Sig.
,000
a
b
ANOVA
Model
1
Sum of Squares
Regression
Residual
Total
df
Mean Square
11237,923
3
3745,974
2517,489
47
53,564
13755,412
50
a. Predictors
(Constant),
Hardiness Control, Challenge
a. Predictors:
(Constant),
Commitment,
b. DependentVariable : Stres Kerja
b. Dependent Variable: Stres Kerja
a. Predictors (Constant), MentalWorkloadXHardiness
b. DependentVariable : Stres Kerja
Model Summary
Model
1
R
,944
R Square
a
Adjusted R
Std. Error of the
Square
Estimate
,891
,884
5,584
Predictors(Constant),
(Constant),Mental
MentalEffort,
Workload
a.a. Predictors:
Psycological Stress, Time
b. DependentVariable : Stres Kerja
b. Load
Model Summary
Model
1
R
,904
R Square
a
,817
Adjusted R
Std. Error of the
Square
Estimate
,805
Predictors(Constant),
(Constant),Commitment,
Hardiness Control, Challenge
a.a.Predictors:
b. DependentVariable : Stres Kerja
7,319
F
69,935
Sig.
,000
a
II. Hasil Uji Hipotesa 2 (H2)
A. Hasil Uji Asumsi Hipotesa 2
1. Hasil Uji Normalitas
2. Uji Linieritas
3. Uji Multikolinieritas
4. Uji Autokorelasi
5.
Uji Heteroskedastisitas
B. Koefisien Regresi Hipotesa 2 (H2)
Model Summary
Model
1
R
,944
R Square
a
,891
Adjusted R
Std. Error of the
Square
Estimate
,884
5,584
a. Predictors: (Constant), Mental Effort, Psycological Stress, Time
Load
Psychological
Stress
Psychological Stress
Mental
EffortEffort
Mental
TimeTime
LoadLoad
III. Hasil Uji Hipotesa 3 (H3)
A. Hasil Uji Asumsi Hipotesa 3
1. Hasil Uji Normalitas
2. Uji Linieritas
,653
3. Uji Multikolinieritas
4. Uji Autokorelasi
Uji Heteroskedastisitas
5. Uji Heteroskedastisitas
B. Koefisien Regresi Hipotesa 3 (H3)
Model Summary
Model
R
1
,904
R Square
a
Adjusted R
Std. Error of the
Square
Estimate
,817
,805
7,319
a. Predictors: (Constant), Commitment, Control, Challenge
b
ANOVA
Model
1
Sum of Squares
Regression
Residual
Total
df
Mean Square
11237,923
3
3745,974
2517,489
47
53,564
13755,412
50
a. Predictors: (Constant), Commitment, Control, Challenge
b. Dependent Variable: Stres Kerja
Commitment
Commitment
Challenge
Challenge
Control
Control
F
69,935
Sig.
,000
a