Slide PSI 204 Pertemuan II

GLOBAL ORGANIZATION
Week 2

Global Organization
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Trend toward expansion into global market
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Companies attempt to gain a competitive advantage
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Global changes
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New market of potential customers
Lower labor cost to work in their production facilities
ICT enables work to be done around the globe

European Economic Community
North American Free Trade Agreement
ASEAN
General Agreement on Tariffs and Trade

Human resources issues

Global Culture
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Behavior in organizational settings does indeed
vary across cultures

Culture
 The

set of shared values that help people in a group,
organization or society understand which actions are
considered acceptable and which are deemed
unacceptable
 Often taken for granted

Diversity
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Levels of Diversity
 Surface-level
 Easily
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diversity

perceived characteristics

Gender
Race
Ethnicity
Age
Disability

 Deep-level

diversity

 Differences

in values, personality and work preferences

Diversity Management

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The process and programs by which managers
make everyone more aware and sensitive to the
needs and differences of others
Effective diversity programs

Culture
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Hofstede
 Individualism
 Collectivism

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Moorhead & Griffin pp. 31-32

Noe pp. 654 - 657