Slide PSI 204 Pertemuan I
ORGANIZATIONAL
BEHAVIOR
Week I
Assess Your Own Management Skills
Do you have management skills?
Organization & Manager
Organization
A consciously coordinated social unit, composed of
two or more people, that functions on a relatively
continuous basis to achieve a common goal or set of
goals
Managers
An individual who achieves goals through other
people
Organizational Behaviour
Definition
The importance of Organizational Behaviour
Definition
The study of human behavior in organizational
settings, the interface between human behavior and
the organization, and the organization itself
(Moorhead & Griffin, 2010)
A field of study that investigates the impact that
individuals, groups, and structure have on behavior
within organizations, for the purpose of applying
such knowledge toward improving an organization’s
effectiveness (Robbins & Judge, 2011)
Organizations are effective if …
Seluruh anggota dapat bekerjasama
Atasan dapat menyesuaikan diri dengan bawahanbawahannya
Seluruh anggota memiliki tujuan yang sama
Seluruh anggota memiliki keinginan untuk mencapai
tujuan
Seluruh anggota bekerja, sehingga tidak
mengandalkan satu orang
* Jehan Jessica, 2013
The Importance of Organizational
Behavior
The study of organizational behavior can greatly
clarify the factors that affect how managers
manage
Describe the complex human context of
organization and to define the opportunities,
problems, challenges, and issues associated with
that realm.
Organizational behavior isolates important aspects
of the manager’s job and offers specific
perspectives on the human side of management.
Management Functions, Roles and Skills
Functions
Roles
Skills
Basic Concepts
Organizational Behaviour
Individual
Process
Interpersonal Process
Organizational Process and Characteristics
Disciplines that Contributes to
Organizational Behavior
Psychology
Social Psychology
Power system
Economics
Cultural environment
Political Science
Social systems
Anthropology
How individuals influence others
Sociology
Human behavior in organizational settings
Production, distribution and consumption of goods and services
Engineering
Jobs and work measurements, analysis & designs
Contextual Perspectives
Perspectives
Systems
An interrelated set of elements that function as a whole flow &
interaction
An organization’s environment is important resources &
feedback
Situational
Variables influencing organization situations and outcomes
Universal conclusions are virtually impossible
Interactionalism: People and Situations
How people select, interpret and change various situations
Cause-and-effect descriptions are not enough.
Developing a Model
Model
Dependent Variables
Productivity
Absenteeism
Voluntary behavior that violates significant organizations norms and threatens the wellbeing of the organization or its members
Organizational Citizenship Behavior
Permanent withdrawal from an organization
Deviant Workplace Behavior
The failure to work
Turnover
To achieve its goals at the lowest cost effectiveness & efficiency
Performance beyond expectations
Job Satisfaction
Positive feeling about the job
Developing a Model
Independent Variables
Individual-Level
Variables
Age,
gender, marital status, personality characteristics,
emotional framework, values, attitude and basic ability
levels
Group-Level
Variables
Group
behavior, group dynamics, communication patterns,
leadership, power and politics as well as conflict
Organization
Culture,
System-Level Variables
policies, practices and change
Goals
Descriptive
To
describe relationships between two or more
behavioral variables
Systematic
To
look at relationships, to attribute causes and effects
and to draw conclusions
Evidence-Based
To
use available evidence and to apply relevant
information
Evidence vs Intutition
Challenges & Opportunities
Economic Pressures
Globalization
Workforce Diversity
Customer Service
People Skills
Innovation & Change
“Temporariness”
Networked
Organization
Work-Life Balance
Positive Work
Environment
Ethical Behavior
BEHAVIOR
Week I
Assess Your Own Management Skills
Do you have management skills?
Organization & Manager
Organization
A consciously coordinated social unit, composed of
two or more people, that functions on a relatively
continuous basis to achieve a common goal or set of
goals
Managers
An individual who achieves goals through other
people
Organizational Behaviour
Definition
The importance of Organizational Behaviour
Definition
The study of human behavior in organizational
settings, the interface between human behavior and
the organization, and the organization itself
(Moorhead & Griffin, 2010)
A field of study that investigates the impact that
individuals, groups, and structure have on behavior
within organizations, for the purpose of applying
such knowledge toward improving an organization’s
effectiveness (Robbins & Judge, 2011)
Organizations are effective if …
Seluruh anggota dapat bekerjasama
Atasan dapat menyesuaikan diri dengan bawahanbawahannya
Seluruh anggota memiliki tujuan yang sama
Seluruh anggota memiliki keinginan untuk mencapai
tujuan
Seluruh anggota bekerja, sehingga tidak
mengandalkan satu orang
* Jehan Jessica, 2013
The Importance of Organizational
Behavior
The study of organizational behavior can greatly
clarify the factors that affect how managers
manage
Describe the complex human context of
organization and to define the opportunities,
problems, challenges, and issues associated with
that realm.
Organizational behavior isolates important aspects
of the manager’s job and offers specific
perspectives on the human side of management.
Management Functions, Roles and Skills
Functions
Roles
Skills
Basic Concepts
Organizational Behaviour
Individual
Process
Interpersonal Process
Organizational Process and Characteristics
Disciplines that Contributes to
Organizational Behavior
Psychology
Social Psychology
Power system
Economics
Cultural environment
Political Science
Social systems
Anthropology
How individuals influence others
Sociology
Human behavior in organizational settings
Production, distribution and consumption of goods and services
Engineering
Jobs and work measurements, analysis & designs
Contextual Perspectives
Perspectives
Systems
An interrelated set of elements that function as a whole flow &
interaction
An organization’s environment is important resources &
feedback
Situational
Variables influencing organization situations and outcomes
Universal conclusions are virtually impossible
Interactionalism: People and Situations
How people select, interpret and change various situations
Cause-and-effect descriptions are not enough.
Developing a Model
Model
Dependent Variables
Productivity
Absenteeism
Voluntary behavior that violates significant organizations norms and threatens the wellbeing of the organization or its members
Organizational Citizenship Behavior
Permanent withdrawal from an organization
Deviant Workplace Behavior
The failure to work
Turnover
To achieve its goals at the lowest cost effectiveness & efficiency
Performance beyond expectations
Job Satisfaction
Positive feeling about the job
Developing a Model
Independent Variables
Individual-Level
Variables
Age,
gender, marital status, personality characteristics,
emotional framework, values, attitude and basic ability
levels
Group-Level
Variables
Group
behavior, group dynamics, communication patterns,
leadership, power and politics as well as conflict
Organization
Culture,
System-Level Variables
policies, practices and change
Goals
Descriptive
To
describe relationships between two or more
behavioral variables
Systematic
To
look at relationships, to attribute causes and effects
and to draw conclusions
Evidence-Based
To
use available evidence and to apply relevant
information
Evidence vs Intutition
Challenges & Opportunities
Economic Pressures
Globalization
Workforce Diversity
Customer Service
People Skills
Innovation & Change
“Temporariness”
Networked
Organization
Work-Life Balance
Positive Work
Environment
Ethical Behavior