Pengaruh Emotional Labor terhadap Kesejahteraan PsikologisKaryawan Perbankkan

LAMPIRAN

A. SKALA EMOTIONAL LABOR DAN KESEJAHTERAAN
PSIKOLOGIS PADA SAAT UJI COBA
B. RELIABILITAS

DAN

EMOTIONAL

UJI

LABOR

DAYA
DAN

BEDA

SKALA

KESEJAHTERAAN

PSIKOLOGIS PADA SAAT UJI COBA
C. HASIL

UJI

NORMALITAS,

LINIERITAS

DAN

KORELASI
D. DATA

MENTAH

EMOTIONAL

LABOR

DAN

KESEJAHTERAAN PSIKOLOGIS

76
Universitas Sumatera Utara

LAMPIRAN A
SKALA EMOTIONAL LABOR DAN KESEJAHTERAAN
PSIKOLOGIS PADA SAAT UJI COBA

77
Universitas Sumatera Utara

Reliabilitas Emotional Labor
Reliability Statistics
Cronbach's
Alpha

Based on
Cronbach's Standardize N of
Alpha
d Items
Items
.738
.796
32

Item-Total Statistics
Cronbach's
Scale Mean if
Item Deleted

Scale Variance if Corrected Item- Squared Multiple
Item Deleted

Total Correlation

Correlation

Alpha if Item
Deleted

VAR00001

114.48

132.705

-.184

.569

.761

VAR00002

113.93

130.633

-.116

.510

.756

VAR00003

113.56

123.950

.167

.370

.736

VAR00004

112.64

118.615

.416

.501

.722

VAR00005

112.73

120.396

.366

.431

.726

VAR00006

113.58

130.841

-.125

.474

.754

VAR00007

112.46

118.789

.573

.641

.719

VAR00008

112.60

120.554

.432

.444

.724

VAR00009

112.80

115.677

.605

.688

.713

VAR00010

112.70

117.997

.507

.732

.719

VAR00011

112.84

119.740

.430

.615

.723

VAR00012

112.90

118.090

.463

.698

.720

VAR00013

112.61

118.311

.604

.716

.717

VAR00014

113.39

119.005

.316

.653

.727

VAR00015

113.74

126.648

.024

.466

.746

VAR00016

112.69

116.485

.626

.706

.714

VAR00017

113.57

128.417

-.045

.306

.753

VAR00018

112.97

119.772

.332

.521

.727

VAR00019

113.02

120.035

.342

.401

.726

78
Universitas Sumatera Utara

VAR00020

112.81

117.574

.463

.575

.720

VAR00021

113.08

117.340

.465

.482

.719

VAR00022

113.01

120.915

.298

.459

.729

VAR00023

112.88

121.000

.323

.464

.728

VAR00024

112.76

118.651

.398

.551

.723

VAR00025

113.75

120.769

.224

.638

.733

VAR00026

113.05

120.217

.351

.422

.726

VAR00027

112.76

120.651

.336

.479

.727

VAR00028

113.98

138.092

-.337

.621

.773

VAR00029

113.11

124.129

.135

.354

.738

VAR00030

112.65

116.965

.575

.633

.716

VAR00031

113.27

120.087

.288

.483

.729

VAR00032

114.11

129.576

-.079

.229

.752

79
Universitas Sumatera Utara

Reliablitas Kesejahteraan Psikologis
Reliability Statistics
Cronbach's
Alpha Based
on
Standardized
Items
N of Items

Cronbach's
Alpha
.914

.924

42

Item-Total Statistics
Cronbach's
Scale Mean if
Item Deleted

Scale Variance if Corrected Item- Squared Multiple
Item Deleted

Total Correlation

Correlation

Alpha if Item
Deleted

VAR00001

156.83

369.412

.458

.

.913

VAR00002

156.99

369.861

.407

.

.913

VAR00003

158.84

382.467

-.062

.

.919

VAR00004

157.29

354.638

.690

.

.909

VAR00005

157.83

365.437

.292

.

.915

VAR00006

157.99

364.696

.280

.

.915

VAR00007

158.31

370.471

.192

.

.916

VAR00008

157.51

363.595

.404

.

.913

VAR00009

157.55

371.314

.217

.

.915

VAR00010

157.90

378.927

.025

.

.917

VAR00011

157.12

371.225

.345

.

.913

VAR00012

157.40

360.876

.518

.

.911

VAR00013

157.67

366.551

.315

.

.914

VAR00014

156.95

371.567

.385

.

.913

VAR00015

157.70

380.263

.000

.

.917

VAR00016

158.00

365.342

.409

.

.913

VAR00017

157.26

355.968

.673

.

.910

VAR00018

157.59

361.638

.473

.

.912

VAR00019

157.96

351.252

.650

.

.909

80
Universitas Sumatera Utara

VAR00020

157.81

365.901

.334

.

.914

VAR00021

157.86

358.500

.564

.

.911

VAR00022

157.74

363.588

.497

.

.912

VAR00023

157.35

356.180

.640

.

.910

VAR00024

157.48

360.683

.498

.

.912

VAR00025

157.95

362.478

.502

.

.912

VAR00026

157.86

358.171

.550

.

.911

VAR00027

157.80

358.415

.545

.

.911

VAR00028

157.81

358.534

.542

.

.911

VAR00029

157.44

353.566

.607

.

.910

VAR00030

159.01

376.848

.028

.

.920

VAR00031

157.48

360.253

.516

.

.911

VAR00032

157.30

370.390

.338

.

.913

VAR00033

157.29

355.296

.702

.

.909

VAR00034

157.23

363.620

.493

.

.912

VAR00035

156.96

359.834

.645

.

.910

VAR00036

157.21

359.891

.574

.

.911

VAR00037

156.95

359.339

.648

.

.910

VAR00038

156.96

357.885

.683

.

.910

VAR00039

156.91

363.068

.628

.

.911

VAR00040

156.83

364.526

.641

.

.911

VAR00041

157.02

355.366

.687

.

.910

VAR00042

156.92

362.855

.567

.

.911

81
Universitas Sumatera Utara

LAMPIRAN C
HASIL UJI NORMALITAS, LINIERITAS DAN KORELASI

82
Universitas Sumatera Utara

Hasil Uji Normalitas Emotional Labor

83
Universitas Sumatera Utara

Hasil Uji Normalitas Kesejahteraan Psikologis

84
Universitas Sumatera Utara

Hasil Uji Linieritas Emotional labor dengan Kesejahteraan
Psikologis

ANOVA Table
Mean
Sum of Squares
PWB * EL

Between Groups

(Combined)

df

Square

F

Sig.

10257.374

39

263.010

2.622

.000

Linearity

7260.861

1

7260.861

72.384

.000

Deviation from

2996.514

38

78.856

.786

.798

Within Groups

10231.583

102

100.310

Total

20488.958

141

Linearity

HASIL ANALISA DATA
Model Summary

Model

R

1

.595

R Square
a

b

Adjusted R

Std. Error of the

Square

Estimate

.354

.350

9.720

a. Predictors: (Constant), EL
b. Dependent Variable: PWB

b

ANOVA
Model
1

Sum of Squares
Regression

Df

Mean Square

7260.861

1

7260.861

Residual

13228.097

140

94.486

Total

20488.958

141

F
76.846

Sig.
a

.000

a. Predictors: (Constant), EL
b. Dependent Variable: PWB

85
Universitas Sumatera Utara

Coefficients

a

Standardized
Unstandardized Coefficients
Model
1

B
(Constant)

Coefficients

Std. Error

Beta

55.123

6.128

.670

.076

EL

t

.595

Sig.
8.995

.000

8.766

.000

a. Dependent Variable: PWB

Statistics
EL
N

Valid

PWB
142

142

0

0

79.42

108.37

10.704

12.055

Minimum

54

75

Maximum

100

134

Missing
Mean
Std. Deviation

Hasil analisis regresi ganda
Coefficients

a

Standardized
Unstandardized Coefficients
Model
1

B

Std. Error

(Constant)

35.680

9.850

frequency

1.276

.407

intensity

.235

variety

Coefficients
Beta

T

Sig.

3.622

.000

.280

3.136

.002

.225

.089

1.041

.300

.509

.385

.138

1.324

.188

deep

.491

.347

.134

1.415

.159

surface

.266

.218

.097

1.222

.224

a. Dependent Variable: pwb

86
Universitas Sumatera Utara

DATA MENTAH KESEJAHTERAAN
PSIKOLOGIS
136
186
167
156
155
130
167
163
176
188
189
162
164
146
163
164
168
176
178
160
187
177
163
178
185
148
129
148
156
160
155
141
169
160
168
167
155
153
169
179
178

DATA MENTAH EMOTIONAL
LABOR
128
112
118
108
114
90
113
124
112
133
133
112
112
106
115
112
122
120
103
122
120
113
105
129
85
97
99
111
108
122
104
136
115
105
102
110
108
113
113
110
114

87
Universitas Sumatera Utara

155
142
150
151
178
182
170
164
160
147
178
178
140
163
171
176
164
146
162
160
172
152
129
163
163
191
150
153
153
162
166
166
191
172
177
185
174
174
1774
131
161
164
155
174

93
126
141
106
104
107
132
104
124
119
129
125
119
130
122
115
126
108
134
133
126
111
119
116
110
111
124
96
123
123
125
101
113
113
120
123
106
141
122
115
131
134
134
134

88
Universitas Sumatera Utara

154
171
161
152
159
120
176
158
139
176
162
160
155
160
160
158
158
188
190
165
175
182
169
164
167
151
140
148
183
130
130
177
164
143
184
164
143
173
169
153
164
154
167
149

111
112
120
114
104
129
139
128
117
128
102
123
108
105
126
111
139
110
115
120
127
127
138
128
118
107
120
114
106
116
133
99
99
133
122
106
133
120
110
122
136
116
98
118

89
Universitas Sumatera Utara

152
150
145
145
142
133
173
161

115
112
94
108
119
115
119
123

90
Universitas Sumatera Utara