Usulan pengembangan dan Uji Coba Instrumen Student Satisfaction Index Dengan Menggunakan Metode Zone Of Tolerance (Studi Kasus Di Fakultas Teknik Universitas Kristen Maranatha).

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University of Houston
Accademic Affairs
1. Accademic Advising
- Access to advising is timely
- Advising for fulfilling degree requirements
- Advising for the core curriculum requirements
- Advising in the major
- Advising for course selection
2. Courses
- Availability of core courses
- Availability of courses in major
- Availability of courses to meet degree requirements
- Availability of online courses
- Size of classes (number of students)
3. Enrollment Services
- Online Registration for Courses
- PeopleSoft Navigation
- Student Financial Services (fee payments, etc.)
- Availability of scholarships
4. Library/IT Services
- Availability of wireless access points
- Computer Services at UH (overall)
- Ethernet ports in public areas
- PeopleSoft Services
- WebCT Services
- Libraries- adequacy of resources
- Libraries- helpfulness of staff

Student Affairs
1. Campus Life
- Campus Activities
- Campus Recreation
- Student Government Association
- Student Publications
- University Center
- University Center Satellite
2. Campus Support Service
- Counseling and Psychological Services
- Health Center
- Learning Support Services
- University Career Services
- University Testing Services
3. Resedential Life & Housing
- Bayou Oaks
- Cambridge Oaks
- Cougar Place
- Cullen Oaks
- Moody Towers
- Quadrangle Halls

Administration & Finance
1. Building/Classroom
- Classroom appearance
- Classroom conditions
- Condition of UH buildings
- Signage for buildings
- Study lounges in the building
2. Food/Retail Stores
- Cost of food on campus
- Quality of food on campus
- Retail establishments (stores and shops) on campus
- Variety of food on campus
- University Center Bookstore-Availability of books
- University Center Bookstore-Prices of books
- University Center Bookstore-Hours of operation
3. Parking/Shuttle/Safety
- Parking- Availability of spaces
- Parking- Office
- Shuttle bus frequency
- Shuttle bus service
- Shuttle bus timeliness
- Campus Safety

New Jersey’s Science & Technology University
1. Accademic
- Overall quality of instruction
- Quality of your own academic program
- Quality of academic advisement
- Availability of academic advisement
- Relevance of coursework to career development
- Opportunities to work on research projects with faculty
- Opportunities to work with other students in teams
2. Campus Culture
- Feeling of community on campus
- Quality of campus life
- Personal security and safety on campus
- Availability of cultural and social events
- Opportunity for involvement in student organizations and
events
- Intercollegiate athletics program
3. Student Services
- Overall satisfaction with the registrar's office
- Overall satisfaction with financial aid services
- Billing and fee payment policies & procedures
- Assistance provided by library staff
- Library resources and facilities
- Fairness of rules concerning student conduct
4. Facilities
- General condition of buildings and grounds
- Availability of parking
5. Overall satisfaction

-

Overall satisfaction with NJIT

-

Overall satisfaction with food services

-

Support for computer hardware and software

If you could start over again, would you go to NJIT?
6. On Campus Food Services
The selection of food available
The quality of food available
The value for price paid
Promptness of service
Courteousness of food staff

Hours of food service operation
7. Computer
Availability of campus computing resources
- The instructor’s use information technologies in mycourses
- My overall experience with course management systems (e.g.
WebCT, Moodle or WebBoard)
- The technology readiness of campus facilities (e.g. computer
labs, classrooms, wireless, etc.)
- The range of software available to support my courses
- The ease with which problems can be resolved by campus
computing support organizations
- The overall usefulness of NJIT’s web site
- The overall usefulness of Highlander Pipeline (NJIT’s portal)

Eastern Oregorn University
1.

2.

3.

4.

5.

6.

Academic advising effectiveness
- My academic advisor is approachable.
- My academic advisor is concerned about my success as an
individual.
- My academic advisor helps me set goals to work toward.
- My academic advisor is knowledgeable about requirements in my
major.
- Major requirements are clear and reasonable.
Campus climate
- Most students feel a sense of belonging here.
- The campus staff are caring and helpful.
- Faculty care about me as an individual.
- The campus is safe and secure for all students.
- Administrators are approachable to students.
- It is an enjoyable experience to be a student on this campus.
- I feel a sense of pride about my campus.
- There is a commitment to academic excellence on this campus.
- Students are made to feel welcome on this campus.
- This institution has a good reputation within the community.
- I seldom get the "run-around" when seeking information on this
campus.
- This institution shows concern for students as individuals.
- I generally know what's happening on campus.
- There is a strong commitment to racial harmony on this campus.
- Tuition paid is a worthwhile investment.
- Freedom of expression is protected on campus.
- Channels for expressing student complaints are readily available.
Campus life
- A variety of intramural activities are offered.
- Living conditions in the residence halls are comfortable (adequate
space, lighting, heat, air, etc.).
- The intercollegiate athletic programs contribute to a strong sense of
school spirit.
- Residence hall staff are concerned about me as an individual.
- Males and females have equal opportunities to participate in
intercollegiate athletics.
- There is an adequate selection of food available in the cafeteria.
- Residence hall regulations are reasonable.
- There are a sufficient number of weekend activities for students.
- I can easily get involved in campus organizations.
- The student center is a comfortable place for students to spend
their leisure time.
- The student handbook provides helpful information about campus
life.
- Student disciplinary procedures are fair.
- New student orientation services help students adjust to college.
- Freedom of expression is protected on campus.
- Student activities fees are put to good use.
Campus support service
- Library staff are helpful and approachable.
- Library resources and services are adequate.
- Computer labs are adequate and accessible.
- Tutoring services are readily available.
- Academic support services adequately meet the needs of students.
- There are adequate services to help me decide upon a career.
- Bookstore staff are helpful.
Concern for the individual
- Faculty care about me as an individual.
- My academic advisor is concerned about my success as an individual
- Counseling staff care about students as individuals.
- Faculty are fair and unbiased in their treatment of individual
students.
- Residence hall stafffare concerned about me as an individual.
- This institution shows concernfor students as individuals.
Instruction effectiveness
- Faculty care about me as an individual.
- The content of the courses within my major is valuable.
- The instruction in my majorfield is excellent.

- Faculty are fair and unbiased in their treatment of individual
students.
- I am able to experience intellectual growth here.
- There is a commitment to academic excellence on this campus.
- Faculty provide timely feedback about student progress in a course.
- Faculty take into consideration student differences as they teach a
course.
- The quality of instruction I receive in most of my classes is excellent.
- Adjunct faculty are competent as classroom instructors.
- Faculty are usually available after class and during office hours.
- Nearly all of the faculty are knowledgeable in their field.
- There is good variety of courses provided on this campus.
- Graduate teaching assistants are competent as classroom
instructors.
7. Recruitment and financial aid effectivenes
- Admissions staff are knowledgeable.
- Financial aid counselors are helpful.
- Financial aid awards are announced to students in time to be helpful
in college planning.
- Adequate financial aid is available for most students.
- Admissions counselors respond to prospective students' unique
needs and requests.
- Admissions counselors accurately portray the campus in their
recruiting practices.
8. Registration effectiveness
- Billing policies are reasonable.
- The business office is open during hours which are convenient for
most students.
- The personnel involved in registration are helpful.
- I am able to register for classes I need with few conflicts.
- Class change (drop/add) policies are reasonable.
9. Campus safety and security
- The campus is safe and secure for all students.
- The amount of student parking space on campus is adequate.
- Parking lots are well-lighted and secure.
- Security staff respond quickly in emergencies.
10. Service excellence
- The campus staff are caring and helpful.
- Library staff are helpful and approachable.
- The staff in the health services area are competent.
- Counseling staff care about students as individuals.
- The personnel involved in registratin are helpful.
- I seldom get the "run-around" when seeking information on this
campus.
- I generally know what's happening on campus.
- Channels for expressing student complaints are readily available.
11. Student centerdness
- Most students feel a sense of belonging here.
- The campus staff are caring and helpful.
- Administrators are approachable to students.
- It is an enjoyable experience to be a student on this campus.
- Students are made to feel welcome on this campus.
- This institution shows concern for students as individuals.

Millersville University
Staff
Admissions Staff
- Admissions counselors accurately portray the campus in their
recruiting practices
- Admissions staff are knowledgeable
- Admissions counselors respond to prospective students' unique
needsand requests
2. Accademic Advisor
- My academic advisor helps me set goals to work toward
- My academic advisor is knowledgeable about requirements in my
major
- My academic advisor is concerned about my success as an
individual
- My academic advisor is approachable.
3.
Instructional Staff
- Adjunct faculty are competent asclassroom instructors
- Faculty are fair and unbiased in theirtreatment of individual
students
- Faculty provide timely feedback aboutstudent progress in a
course
- Faculty take into consideration studentdifferences as they teach a
course
- Nearly all of the faculty are knowledgeablein their field
- Faculty are usually available after classand during office hours
- The quality of instruction I receive in mostof my classes is
excellent
- Faculty care about me as an individual
4.
University Staff
- Bookstore staff are helpful
- Security staff respond quickly in emergencies
- Residence hall staff are concerned about me as an individual
- The personnel involved in registration are helpful
- Counseling staff care about students as individuals
- The staff in the health services area are competent
- Library staff are helpful and approachable
- Financial aid counselors are helpful
- Administrators are approachable to students
- I seldom get the "run-around" when seeking information
- The campus staff are caring and helpful

1.

5.

Responsiveness to Diverse Populations
-

2.
3.
4.
-

Student Service
New student orientation services help students adjust to college
There are adequate services to help me decide upon a career
Academic support services adequately meet the needs of students
Library resources and services are adequate
Tutoring services are readily available
Student Rights
The student handbook provideshelpful information about
campuslife
The campus is safe and secure for all students
Freedom of expression is protected on campus
Channels for expressing student complaints are readily available
Student disciplinary procedures are fair
Campus Climate
There is a commitment to academic excellence on this campus
I am able to experience intellectual growth here
This institution has a good reputation within the community
This institution shows concern for students as individuals
There is a strong commitment toracial harmony on this campus
Students are made to feel welcome on this campus
I feel a sense of pride about my campus
It is an enjoyable experience to be a student on this campus
Most students feel a sense of belonging here
I generally know what's happeningon campus
Campus Facilities
There is an adequate selection of food available in the cafeteria
Computer labs are adequate and accessible
Residence hall regulations are reasonable

Institution's commitment to studentswith disabilities?
Institution's commitment to commuters?
Institution's commitment to under-represented populations?
Institution's commitment to older,returning learners?
Institution's commitment to evening students?
Institution's commitment to part-time students?

Courses & Registration
Course Placement/Registration
The assessment and course placement procedures are reasonable
I am able to register for classes I need with few conflicts
There is a good variety of courses provided on this campus
Class change (drop/add) policiesare reasonable
2. Courses in Major
- The instruction in my major field is excellent
- The content of the courses within my major is valuable
- Major requirements are clear and reasonable

1.

-

Billing & Financial Aid
-

Student activities fees are put togood use
Tuition paid is a worthwhileinvestment
Adequate financial aid is availablefor most students
Financial aid awards areannounced to students in time to
behelpful in college planning
- Billing policies are reasonable
- The business office is open duringhours which are convenient for
moststudents.

Campus Life
1.

- Living conditions in the residence halls are comfortable
(adequatespace, lighting, heat, air, etc.)
- Parking lots are well-lighted andsecure
- The amount of student parking space on campus is adequate
- The student center is a comfortable place for students to spend
their leisure time
- On the whole, the campus is well-maintained
Campus Activities
- I can easily get involved in campus organizations
- There are a sufficient number of weekend activities for students
- Males and females have equal opportunities to participate in
intercollegiate athletics
- The intercollegiate athletic programs contribute to a strong sense
of school spirit
- A variety of intramural activities are offered

Millersville University Item
-

MU is up-to-date with online services
The MU campus is attractive
MU provides opportunities for meto perform community service
MU offers ample out-of-class activities for students
Most of my professors at MU communicate the value of diversity
through their instruction
My advisor meets my academic advisement needs
I will be able to graduate in four years
MU schedules classes within my major so I am able to graduate
within four years
MU schedules general education courses so I am able to graduate
in four years
I feel comfortable and accepted at MU.

Universitari de Catalunya
Personal
1. Student Satisfaction
2. Learning and Cognitive Development
3. Generic Skills
Accademic
1. Drop Out Rate
2. Progress Rates
3. Graduation Rate
4. Record Average
5. Credentials Awarded
Profesional
1. Employment
2. Salary
3. Satisfaction

AU University
Quality of AU Graduates
Quality of AU Students
Instruction & Lecturer
Curriculum
Quality of AU Support
Quality of Infrastructures
Overall Image of AU

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DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

KOLOM KIRI

9

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9
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KOLOM KIRI

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

DIISI BILA
SAMA
PENTING

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
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KOLOM KANAN

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5

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3

2

1

2

3

4

5

6

7

8

9

#

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&

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#

#

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

KOLOM KIRI

#

4

#

3

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9
!

#

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.

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6

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'>

8

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#

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No.

#

/ " 1
DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

KOLOM KIRI

9

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING
2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI
2

3

4

5

6

7

8

KOLOM KANAN

9

'

=

)

! (

/

=

! (

2
No.

.

2

KOLOM KIRI

. "

2

9
'

#
#

$

2

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN
8

7

6

5

4

3

DIISI BILA
SAMA
PENTING
2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI
2

3

4

5

6

7

8

9

KOLOM KANAN

)
/
0
1

#
#
#

% #

#

#
#

=

#
#

%

!

#

#
( (

4
% #

3

No.

KOLOM KIRI

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN
9

5

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING
2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI
2

3

4

5

6

7

8

KOLOM KANAN

9
=

#
( (
% #

'>
''

=

#
%

!

')

'0

%

!

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'/

#

#
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% #
#
% #
#

=

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!

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( (

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No.

'

3

/ $

#
DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

KOLOM KIRI

9
'
)

=
=

5

4

3

2

1

2

3

4

5

6

7

8

9

=

&&

#

&
DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

KOLOM KIRI

=

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING
2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI
2

3

4

5

6

7

8

KOLOM KANAN

9

&&
&

=

#
&&

&

#
&&

4

&&

3

&&

.

6

KOLOM KANAN

&&

1

5

7

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

&

9

0

8

DIISI BILA
SAMA
PENTING

&&

No.

/

#
( (

=

#

#
#

=

#

=

#

#
#

'>

#

"
No.

#

2

KOLOM KIRI

!! / .
DIISI JIKA SEKTOR KOLOM SEBELAH
KIRI LEBIH PENTING DIBANDING
TUJUAN DI KOLOM SEBELAH
KANAN
9

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM SEBELAH
KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI
2

3

4

5

6

7

8

KOLOM KANAN

9
!

1

#

2

#

3

#

No.

KOLOM KIRI

!

%
#

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN
9

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI
2

3

4

5

6

7

8

KOLOM KANAN

9
! %

4

#

5

#

% #

% #

!

%

!

%

6

!

7

!

8

!

! %

9

!

!

&

(

%
% #
#
% #

%

&
%

(

10

!

%

% #

11

!

%

% #

! %

12

!

%

% #

!

13

#

14

#

15

! %

% #

No.

% #
%

(

&

(

&

(

%

! %

&

" / 2

#

% #

!

%

%

!

%

%

$ !! / .

KOLOM KIRI

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN
9

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING
2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI
2

3

4

5

6

7

8

KOLOM KANAN

9
! %

1

%

2

%

3

%

%

%
&

#

=
#

%

%

!

4

%

5

%

6

%

7

%

*
%
=
%

,

%

! %

8

%

%

%

%

%

%

%

%

%

%

%

%

&

! %

9

=
#

! %

10

%

*

,

%

%

! %

12

%

!

! %

11

#

=
%

! %

13

No.

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

KOLOM KIRI

9

14

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING
2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI
2

3

4

5

6

7

8

KOLOM KANAN

9

&

=

&

!

#

15

#

16

#

17

#

18

#

#
&

%

%

*

,

%

*

,

%

%
&

=
%

&
=

19

#

%

#

%

!

%
=

20
%

%

=

21

#

%

#

%

=
%

%
=

22
%

23

!

24

!

25

!

*

%

=
%

26

%

%

27

%
=
%

%

28

,

%

*

,

*

,

)2 / " !2" &
No.

=
%

#.#

$
DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

KOLOM KIRI

9

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI
2

3

4

5

6

7

8

KOLOM KANAN

9

1

!

&

#

(

=

2

!

&

#

(

!

3

!

4

!

5

=

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#
&

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#

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#
&

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#

#
#

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#

6

=

7

=

8

!

9

!

10

=

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#

=

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#

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(

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!

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#
*

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!

#

#

2"

KOLOM KIRI

". /
DIISI JIKA SEKTOR KOLOM SEBELAH
KIRI LEBIH PENTING DIBANDING
TUJUAN DI KOLOM SEBELAH
KANAN
9

8

7

6

5

4

3

2

DIISI BILA
SAMA
PENTING

1

DIISI JIKA SEKTOR KOLOM SEBELAH
KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI
2

3

4

5

6

7

8

KOLOM KANAN

9
!

%

*
#

) '

1

,

#

&

No.

*
#

-

&

#
=

2

%

&

3

%

&

4

%

&

!
#
#

5

%

&

6

%

&

7

%

&

8

%

&

9

%

&

10

%

&

11

%

&

12

%

&

13

%

&

!

#
A
*

%
!

(

!
(

?

=

No.

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

KOLOM KIRI

9
%

14

&

15

&

16

&

17

&

18

&

,

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

*=

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

,

KOLOM KANAN

9
!

%

#

%

!

%

=

&#

%
%

%

=

%

%

19

&

20

&

21

&

=

%
%

22

!

23

!

24

!

25

!

26

!

-

29
30
31

#

!"

" &

;

=

=

-

!
#

#

-

#

#
-

!

#
-

KOLOM KIRI

!

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9

-

*

#
!

-

!

-

#
A

#

9

28

" &

#

No.

27

-

,

#
%

#
!

#

!

#

!

(

32

!

33

!

34

!

35

!

36

!

37

!

38

!

39

!

-

!
(

#
-

=

*=

,

#
-

!

#
-

#

&#

#
-

!
#

-

=
#

%
%

-

=

%

#
-

=

-

#

No.

KOLOM KIRI

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

9

40

!

41

!

42

?

#
#

=

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9
" &

#

!"

" &

;

=

!
#

43

=

44

=

#
!

#

45

=

46

=

47

=

48

=

49

=

50

=

51

=

!
(

52

=

=

No.

A
*

%
!

KOLOM KIRI

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

9

53

=

54

=

55
56
57

,

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

(

?
*=

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

,

KOLOM KANAN

9
!
#

=

!

=

=

&#

%
%

=

=

%

58

=

59

=

60

=

61

!

62

!

63

!

64

!

65

!

=

68
69
70

#

!"

" &

;

=

#
!

#

#
A

#

*

#

,

#

KOLOM KIRI

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

9

67

" &

#

No.

66

-

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9

!

%

#
!
#

!

(

!
#
!
#
!

!
(
=

#

?
*=

,

71

!

72

!

73

!

74

!

75

!

76

!

77

!

78

!

No.

!

#

#

&#

#
!
#
=
#

%
%

=

%

#
=

-

#
#
#

KOLOM KIRI

DIISI JIKA SEKTOR KOLOM SEBELAH
KIRI LEBIH PENTING DIBANDING
TUJUAN DI KOLOM SEBELAH
KANAN

9

79

#

80

#

81

#

82

#

8

7

6

5

4

3

2

DIISI BILA
SAMA
PENTING

1

" &

#

!"

" &

;

=

DIISI JIKA SEKTOR KOLOM SEBELAH
KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9
!

#
A
*

,

83

#

84

#

85

#

86

#

87

#

88

#

89

#

No.

KOLOM KIRI

%
!

!
(

#

91

#

92

#

93

#

?

=

*=

,

!
#

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

9

90

(

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

&#

KOLOM KANAN

9
!
=

%
%

=
=

%
-

94

#

" &

#

!"

95

#

" &

;

=

96

!

#

97

!

#

98

!

#

99

!

#

100

!

#

101

!

#

No.

KOLOM KIRI

A
*

%
!

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

9

102

!

#

103

!

#

104

!

#

105

!

#

,

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

(

KOLOM KANAN

9
!
(
=

?
*=

,

!
#

&#

!

106

!

#

107

!

#

108

!

#

109

!

#

110

!

#

" &

#

!"

111

!

#

" &

;

=

112

A

113

A

114

A

No.

KOLOM KIRI

=
=

A

116

A

117

A

118

A

%

=

-

*

,

%

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

9

115

%
%

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9
!

(

!
(
=

?
*=

,

119

A

120

A

121

A

122

A

123

A

124

A

125

A

" &

#

!"

126

A

" &

;

=

127

No.

!
#

&#

!
=

%
%

=
=

*

%
-

,

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

KOLOM KIRI

9

128

*

,

129

*

,

130

*

,

131

*

,

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9
%
!

!
(

(

?

=

*=

,

132

*

,

133

*

,

134

*

,

135

*

,

136

*

,

137

*

,

138

*

,

139

*

,

" &

#

!"

140

*

,

" &

;

=

No.

KOLOM KIRI

!
#
!
=

%
%

=
=

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

9

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

%
-

KOLOM KANAN

9
%

141
142

&#

!

(

143
144

!
(

?

145

=

146

!

*=

,

#

147

&#

148

!

149

=

150

=

151

=

152

" &

#

!"

153

" &

;

=

No.

KOLOM KIRI

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

9

154
155
156
157

%
%

%

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

%
-

KOLOM KANAN

9
!

(

%
%

!
(

%

=

?
*=

,

158

%

159

%

160

%

!

161

%

=

162

%

=

163

%

=

164

%

165

%

166

!
#

&#

%
%

!

No.

%
-

" &

#

!"

" &

;

=

(

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

KOLOM KIRI

9

167

!

(

168

!

(

169

!

(

170

!

(

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9
!
(
=

?
*=

,

!
#

&#

!

171

!

(

172

!

(

173

!

(

174

!

(

175

!

(

" &

#

!"

176

!

(

" &

;

=

=
=

%

=

-

!
(

177
178

=

179

!

No.

%
%

KOLOM KIRI

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

9

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

?
*=

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9
#

180
181
182
183

,

&#

!
=

%
%

=

%

184

=

185

" &

#

!"

186

" &

;

=

187

!

188

!

189

!

190

!

191

!

192

!

?

=

?

195
196

,

!

(
?

#

&#

(
?

!

?

=

(
(

%
%

?

=

%

(

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

KOLOM KIRI

9

194

*=

(

No.

193

-

!

?

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9
=

-

(
!

?
(

!

?
(

=

*=

,

" &

#

!"

" &

;

=

!

197

=

*=

,

#

198

=

*=

,

!

199

=

*=

,

=

200

=

*=

,

=

201

=

*=

,

=

202

=

*=

,

203

=

*=

,

204

!

205

!

&#

%
%

No.

207

!

208

!

209

!

" &

#

!"

" &

;

=
&#

!

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

9
!

-

#

KOLOM KIRI

206

%

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9
=

%
%

=
=
" &

%
#

!"

210

!

" &

211

#

&#

!

212

#

&#

=

213

#

&#

=

214

#

&#

=

215

#

&#

216

#

&#

!

218

!

222

%
-

" &

#

!"

" &

;

=
%

%
=

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN

KOLOM KIRI

9

221

%

=

No.

220

=

%

217

219

;

!

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI

2

3

4

5

6

7

8

KOLOM KANAN

9
=

!
!
=

%
%

%

-

" &

#

!"

" &

;

=

=

%

223

=

%

224

=

225

=

226

=

%

227

=

%

228

=

%

229

=

-

230

=

-

231

" &

=

%
%
%
%

#

) '
No.

2

B

4

#

!"

" &

;

=

" &

#

!"

" &

;

=

" &

#

!"

" &

;

=

" &

;

=

=

!"

DIISI JIKA SEKTOR KOLOM
SEBELAH KIRI LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KANAN
9

1

" &

-

(!

KOLOM KIRI

B

3

-

%

8

7

6

5

4

3

DIISI BILA
SAMA
PENTING

2

1

DIISI JIKA SEKTOR KOLOM
SEBELAH KANAN LEBIH PENTING
DIBANDING TUJUAN DI KOLOM
SEBELAH KIRI
2

3

4

5

6

7

8

KOLOM KANAN

9

#
#
#
#

B

( &
#

#
B

!

%

#
#

#
#

5

B

6

B

7

#

!

#

!

B

&
" &

#

9

B

10

B

11

B

12

B

6

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