Lampiran 1 KUISIONER ANGKETKUISIONER “PENGARUH PENERAPAN STRATEGI MARKETING MIX TERHADAP PENDAPATAN PREMI ASURANSI DENGAN METODE ANALISIS FAKTOR” IDENTITAS RESPONDEN

  Lampiran 1 KUISIONER ANGKET/KUISIONER “PENGARUH PENERAPAN STRATEGI MARKETING MIX TERHADAP PENDAPATAN PREMI ASURANSI DENGAN METODE ANALISIS FAKTOR”

IDENTITAS RESPONDEN

  Nama Perusahaan : Alamat : Contact Pearson : Posisi/Jabatan :

PETUNJUK PENGISIAN 1.

  Mohon dengan hormat dan kesediaan Bapak/ Ibu untuk menjawa b seluruh pertanyaan yang ada.

2. Lingkari jawaban yang dipilih sesuai dengan kenyataan yang anda rasakan dan anda ketahui mengenai Asuransi ASEI.

  3. Tabel kuisioner adalah jawaban mengenai produk, harga, lokasi, promosi, sumber daya manusia, proses, klaim, brand image, bentuk fisik Asuransi ASEI. Dengan pilihan jawaban sebagai berikut: 5 = Sangat setuju 4 = Setuju 3 = Ragu-ragu / tidak tahu 2 = Kurang Setuju 1 = Tidak Setuju

  Tabel Kuisioner

  Skala No Pernyataan

  5

  4

  3

  2

  1 Produk yang ditawarkan oleh Asuransi ASEI 1 mudah dimengerti, bervariasi dan sudah sesuai

  5

  4

  3

  2

  1 dengan kebutuhan nasabah/tertanggung. Harga Rate Premi yang diberikan oleh Asuransi

  2 ASEi relatif murah dan tidak memberatkan

  5

  4

  3

  2

  1 nasabah/tertanggung Asuransi ASEI sering mengadakan promosi 3 seperti memberikan discount premi, mengadakan

  5

  4

  3

  2

  1 customer gathering serta Lokasi kantor Asuransi ASEI aman dan mudah 4 dijangkau serta fasilitas ruang tunggu yang

  5

  4

  3

  2

  1 nyaman Marketing ASEI menguasai produk dengan baik dan mampu berkomunikasi ataupun menjalin

  5

  5

  4

  3

  2

  1 hubungan relasi yang baik dengan nasabah/tertanggung Proses akseptasi untuk penutupan polis baru

  6 Asuransi ASEI cepat dan mudah begitu juga

  5

  4

  3

  2

  1 dengan proses klaimnya Asuransi ASEI memiliki bukti fisik seperti gedung kantor, logo perusahaan, kartu nama,

  7 memliki kantor cabang yang ada di beberapa provinsi di indonesia dan atribut lainnya yang dapat meyakinkan nasabah Asuransi ASEI sudah dikenal dikalangan 8 perbankan dan industry juga dikenal sebagai

  5

  4

  3

  2

  1 asuransi yang kompeten. .

  Lampiran 2 Data Kuisioner

A. DATA ASLI HASIL KUISIONER Nomor Responden X ₁ X ₂ X ₃ X ₄ X ₅ X ₆ X ₇ X ₈

  4

  4

  27

  4

  5

  5

  5

  5

  5

  5

  4

  26

  4

  4

  4

  4

  4

  5

  4

  5

  5

  25

  5

  5

  4

  3

  29

  5

  5

  5

  5

  5

  5

  5

  5

  28

  5

  5

  5

  4

  4

  5

  4

  4

  4

  4

  22

  3

  4

  4

  4

  4

  4

  4

  4

  21

  4

  5

  5

  4

  5

  4

  5

  5

  3

  5

  4

  5

  5

  4

  5

  24

  5

  4

  4

  5

  4

  4

  4

  4

  23

  4

  4

  3

  3

  4

  4

  4

  4

  5

  4

  36

  4

  4

  3

  4

  4

  4

  3

  4

  35

  5

  3

  3

  5

  4

  3

  38

  4

  5

  5

  5

  5

  4

  5

  5

  5

  4

  5

  5

  5

  5

  5

  5

  5

  37

  4

  5

  3

  5

  3

  3

  3

  5

  3

  3

  31

  4

  4

  4

  5

  4

  5

  5

  4

  30

  3

  3

  32

  4

  3

  3

  34

  3

  2

  2

  3

  2

  5

  2

  4

  33

  5

  4

  4

  5

  4

  5

  5

  4

  5

  5

  4

  2

  3

  4

  3

  4

  3

  3

  7

  4

  4

  3

  3

  3

  3

  3

  3

  3

  8

  3

  2

  4

  3

  3

  3

  10

  3

  4

  4

  4

  3

  1

  2

  4

  9

  1

  4

  2

  3

  4

  6

  4

  5

  3

  4

  3

  4

  4

  5

  5

  4

  5

  3

  4

  2

  2

  3

  3

  4

  5

  3

  4

  4

  4

  3

  4

  4

  2

  4

  4

  5

  3

  2

  4

  4

  5

  2

  4

  3

  4

  3

  4

  4

  3

  3

  1

  3

  2

  5

  4

  2

  17

  4

  1

  1

  2

  1

  5

  1

  1

  16

  5

  5

  2

  4

  2

  5

  19

  5

  5

  5

  5

  5

  5

  5

  5

  4

  5

  4

  4

  4

  4

  4

  4

  4

  18

  5

  5

  3

  1

  3

  3

  3

  3

  3

  3

  12

  4

  3

  2

  3

  3

  1

  3

  3

  11

  4

  3

  13

  2

  2

  2

  15

  3

  2

  2

  5

  2

  3

  2

  4

  14

  4

  4

  4

  4

  4

  3

  4

  20

  39

  4

  4

  4

  4

  4

  4

  4

  60

  61

  4

  5

  4

  4

  4

  4

  3

  5

  4

  5

  5

  5

  4

  5

  5

  4

  62

  4

  4

  5

  5

  4

  5

  4

  4

  59

  63

  4

  4

  3

  5

  4

  5

  5

  56

  57

  4

  4

  4

  5

  4

  5

  4

  4

  4

  4

  4

  4

  4

  4

  4

  4

  58

  4

  5

  3

  5

  4

  4

  5

  5

  4

  4

  3

  1

  3

  4

  1

  3

  3

  68

  69

  5

  3

  5

  5

  4

  5

  3

  3

  4

  4

  3

  3

  5

  3

  4

  3

  70

  3

  2

  2

  3

  2

  2

  4

  5

  67

  3

  4

  4

  3

  4

  4

  4

  4

  64

  65

  4

  4

  4

  3

  4

  4

  4

  4

  4

  4

  2

  4

  4

  4

  5

  4

  66

  4

  5

  5

  4

  4

  4

  5

  5

  55

  5

  44

  3

  4

  3

  5

  4

  3

  4

  5

  4

  4

  5

  4

  4

  5

  3

  45

  43

  46

  3

  5

  4

  4

  5

  4

  3

  4

  5

  4

  5

  4

  3

  5

  4

  5

  4

  40

  4

  5

  4

  5

  5

  4

  4

  3

  5

  5

  5

  5

  4

  5

  4

  41

  4

  42

  3

  5

  4

  5

  5

  4

  4

  4

  4

  4

  5

  4

  5

  5

  4

  47

  5

  3

  3

  3

  4

  3

  3

  4

  52

  53

  3

  3

  3

  3

  3

  3

  4

  3

  3

  4

  4

  4

  5

  4

  5

  5

  54

  4

  3

  3

  3

  4

  3

  3

  4

  51

  4

  48

  2

  4

  2

  2

  4

  2

  3

  2

  4

  4

  5

  4

  3

  5

  2

  49

  2

  2

  2

  2

  4

  2

  2

  4

  50

  1

  3

  1

  1

  3

  1

  3

  3

  4

  B. Tabel Penskalaan Variabel Col Category Freq Prop Cum Density Z Scale

  1,000 1,000 2,000 0,029 0,029 0,065 -1,902 1,000 2,000 6,000 0,086 0,114 0,193 -1,204 1,795 3,000 14,000 0,200 0,314 0,355 -0,484 2,479 4,000 37,000 0,529 0,843 0,240 1,006 3,503 5,000 11,000 0,157 1,000 0,000 4,817

  2,000 1,000 1,000 0,014 0,014 0,036 -2,189 1,000 2,000 3,000 0,043 0,057 0,115 -1,579 1,714 3,000 14,000 0,200 0,257 0,323 -0,652 2,503 4,000 31,000 0,443 0,700 0,348 0,524 3,485 5,000 21,000 0,300 1,000 0,000 4,701

  3,000 1,000 2,000 0,029 0,029 0,065 -1,902 1,000 2,000 4,000 0,057 0,086 0,157 -1,368 1,690 3,000 17,000 0,243 0,329 0,362 -0,444 2,443 4,000 19,000 0,271 0,600 0,386 0,253 3,195 5,000 28,000 0,400 1,000 0,000 4,253

  4,000 1,000 3,000 0,043 0,043 0,091 -1,718 1,000 2,000 6,000 0,086 0,129 0,210 -1,133 1,740 3,000 12,000 0,171 0,300 0,348 -0,524 2,323 4,000 35,000 0,500 0,800 0,280 0,842 3,262 5,000 14,000 0,200 1,000 0,000 4,526

  5,000 1,000 1,000 0,014 0,014 0,036 -2,189 1,000 2,000 1,000 0,014 0,029 0,065 -1,902 1,510 3,000 11,000 0,157 0,186 0,268 -0,894 2,255 4,000 30,000 0,429 0,614 0,382 0,291 3,274 5,000 27,000 0,386 1,000 0,000 4,534

  6,000 1,000 1,000 0,014 0,014 0,036 -2,189 1,000 2,000 8,000 0,114 0,129 0,210 -1,133 2,023 3,000 20,000 0,286 0,414 0,390 -0,217 2,913 4,000 27,000 0,386 0,800 0,280 0,842 3,826 5,000 14,000 0,200 1,000 0,000 4,942

  7,000 1,000 3,000 0,043 0,043 0,091 -1,718 1,000 2,000 8,000 0,114 0,157 0,240 -1,006 1,820 3,000 16,000 0,229 0,386 0,382 -0,291 2,505 4,000 28,000 0,400 0,786 0,292 0,792 3,353 5,000 15,000 0,214 1,000 0,000 4,487

  8,000 1,000 2,000 0,029 0,029 0,065 -1,902 1,000 2,000 6,000 0,086 0,114 0,193 -1,204 1,795 3,000 16,000 0,229 0,343 0,368 -0,405 2,524 4,000 28,000 0,400 0,743 0,323 0,652 3,400 5,000 18,000 0,257 1,000 0,000 4,541

  Lampiran 2

C. Transformasi Data Ordinal ke Interval Nomor Responden

  X

  X

  X

  

X

X

  X

  X

  X

  1 3,503 4,701 2,443 4,526 3,274 2,913 2,505 1,795 2 3,503 4,701 2,443 3,262 4,534 4,942 3,353 3,400 3 3,503 3,485 2,443 3,262 3,274 3,826 3,353 2,524 4 2,479 3,485 1,690 4,526 3,274 2,913 1,820 2,524 5 3,503 3,485 1,690 3,262 3,274 3,826 3,353 1,795 6 2,479 2,503 2,443 2,323 2,255 2,913 2,505 3,400 7 3,503 2,503 2,443 3,262 2,255 3,826 2,505 1,795 8 3,503 2,503 1,000 3,262 2,255 2,023 3,353 1,000 9 3,503 1,714 2,443 3,262 3,274 3,826 3,353 2,524 10 2,479 2,503 2,443 2,323 4,534 2,913 2,505 3,400

  11 2,479 2,503 1,000 2,323 2,255 2,023 3,353 1,000 12 2,479 2,503 2,443 2,323 2,255 2,913 2,505 2,524 13 3,503 3,485 2,443 3,262 3,274 3,826 3,353 3,400 14 1,795 1,714 2,443 1,740 4,534 2,023 1,820 2,524 15 1,795 1,714 4,253 4,526 4,534 2,023 4,487 4,541 16 1,000 1,000 4,253 1,000 1,000 2,913 1,000 3,400 17 1,795 3,485 4,253 1,740 3,274 2,023 1,820 4,541 18 3,503 3,485 3,195 3,262 3,274 3,826 3,353 3,400 19 4,817 4,701 4,253 4,526 4,534 4,942 4,487 4,541 20 4,817 3,485 3,195 4,526 3,274 4,942 4,487 3,400 21 3,503 3,485 3,195 3,262 3,274 3,826 3,353 2,524 22 3,503 3,485 3,195 3,262 4,534 3,826 3,353 3,400 23 3,503 3,485 3,195 3,262 4,534 3,826 2,505 4,541 24 4,817 3,485 4,253 4,526 3,274 4,942 4,487 4,541 25 3,503 3,485 4,253 3,262 3,274 3,826 3,353 3,400 26 4,817 3,485 4,253 4,526 4,534 4,942 4,487 3,400 27 4,817 3,485 4,253 4,526 3,274 4,942 4,487 4,541 28 4,817 4,701 4,253 4,526 4,534 4,942 4,487 4,541 29 2,479 3,485 4,253 2,323 3,274 2,913 2,505 2,524 30 3,503 4,701 4,253 3,262 4,534 3,826 3,353 4,541 31 2,479 2,503 4,253 2,323 2,255 2,913 2,505 3,400 32 3,503 4,701 4,253 3,262 4,534 3,826 3,353 4,541 33 1,795 2,503 4,253 1,740 2,255 2,023 1,820 2,524 34 2,479 3,485 4,253 2,323 3,274 2,913 2,505 4,541 35 3,503 2,503 3,195 3,262 2,255 3,826 3,353 3,400 36 3,503 4,701 3,195 3,262 4,534 3,826 3,353 3,400 37 4,817 4,701 4,253 4,526 4,534 4,942 4,487 4,541

  38 4,817 4,701 3,195 4,526 4,534 4,942 4,487 3,400 39 4,817 4,701 3,195 4,526 4,534 4,942 4,487 3,400 40 3,503 4,701 4,253 3,262 4,534 3,826 3,353 2,524 41 3,503 4,701 4,253 3,262 4,534 3,826 3,353 3,400 42 3,503 4,701 4,253 3,262 4,534 2,913 3,353 4,541 43 3,503 4,701 3,195 3,262 4,534 3,826 3,353 3,400 44 2,479 3,485 4,253 2,323 3,274 2,913 2,505 4,541 45 3,503 4,701 2,443 3,262 4,534 3,826 4,487 2,524 46 3,503 4,701 3,195 3,262 4,534 2,913 3,353 3,400 47 3,503 4,701 2,443 3,262 4,534 3,826 3,353 2,524 48 1,795 3,485 1,690 1,740 3,274 2,023 1,820 1,795 49 1,000 2,503 2,443 1,000 2,255 1,000 1,000 2,524 50 1,795 3,485 1,690 1,740 3,274 2,023 1,820 1,795 51 2,479 3,485 2,443 2,323 2,255 2,913 2,505 2,524 52 2,479 3,485 2,443 2,323 3,274 2,913 2,505 3,400 53 2,479 3,485 2,443 2,323 3,274 2,913 2,505 2,524 54 3,503 4,701 4,253 3,262 4,534 3,826 3,353 4,541 55 3,503 4,701 4,253 3,262 4,534 3,826 3,353 3,400 56 3,503 4,701 4,253 3,262 4,534 2,913 3,353 3,400 57 3,503 3,485 4,253 3,262 3,274 4,942 2,505 4,541 58 3,503 3,485 3,195 3,262 3,274 3,826 3,353 3,400 59 3,503 3,485 3,195 3,262 3,274 3,826 4,487 3,400 60 3,503 3,485 3,195 3,262 3,274 3,826 3,353 2,524 61 4,817 3,485 3,195 4,526 3,274 4,942 4,487 3,400 62 4,817 3,485 4,253 4,526 3,274 4,942 4,487 4,541 63 3,503 2,503 3,195 3,262 2,255 3,826 3,353 3,400 64 3,503 3,485 3,195 3,262 3,274 2,913 3,353 3,400 65 3,503 3,485 4,253 3,262 3,274 3,826 4,487 4,541 66 3,503 3,485 4,253 3,262 3,274 3,826 1,820 3,400 67 3,503 4,701 4,253 3,262 4,534 4,942 2,505 4,541 68 2,479 2,503 2,443 1,000 3,274 2,913 1,000 2,524 69 2,479 2,503 3,195 1,740 1,510 2,913 1,820 1,795 70 3,503 2,503 3,195 2,323 4,534 2,913 2,505 3,400

  Lampiran3 PERHITUNGAN KORELASI PRODUCT MOMENT VARIABEL X DENGAN TOTAL VARIABEL (Y)

   Nomor Responden

  X

  X

  X

  X

  X

  X

  X

  X

  Y

  XY X² Y² 1 3,503 4,701 2,443 4,526 3,274 2,913 2,505 1,795 20,959 98,52676882 22,09867625 439,2807997 2 3,503 4,701 2,443 3,262 4,534 4,942 3,353 3,400 25,437 119,5751627 22,09867625 647,0170142 3 3,503 3,485 2,443 3,262 3,274 3,826 3,353 2,524 22,186 77,32105051 12,14587796 492,2282995 4 2,479 3,485 1,690 4,526 3,274 2,913 1,820 2,524 19,225 67,00252737 12,14587796 369,6182928 5 3,503 3,485 1,690 3,262 3,274 3,826 3,353 1,795 20,704 72,15440065 12,14587796 428,6439854 6 2,479 2,503 2,443 2,323 2,255 2,913 2,505 3,400 18,317 45,83995011 6,263033866 335,5084886 7 3,503 2,503 2,443 3,262 2,255 3,826 2,505 1,795 19,590 49,02486383 6,263033866 383,7496851 8 3,503 2,503 1,000 3,262 2,255 2,023 3,353 1,000 16,396 41,0339048 6,263033866 268,8443619 9 3,503 1,714 2,443 3,262 3,274 3,826 3,353 2,524 22,186 38,03136667 2,938443101 492,2282995 10 2,479 2,503 2,443 2,323 4,534 2,913 2,505 3,400 20,595 51,5420618 6,263033866 424,1688918

  11 2,479 2,503 1,000 2,323 2,255 2,023 3,353 1,000 14,433 36,1192365 6,263033866 208,3014834 12 2,479 2,503 2,443 2,323 2,255 2,913 2,505 2,524 17,442 43,64924693 6,263033866 304,2066829 13 3,503 3,485 2,443 3,262 3,274 3,826 3,353 3,400 23,062 80,37179346 12,14587796 531,8368263 14 1,795 1,714 2,443 1,740 4,534 2,023 1,820 2,524 16,878 28,93263664 2,938443101 284,8778874 15 1,795 1,714 4,253 4,526 4,534 2,023 4,487 4,541 26,158 44,84023897 2,938443101 684,2559006 16 1,000 1,000 4,253 1,000 1,000 2,913 1,000 3,400 14,565 14,5650696 1,0000 212,1412525 17 1,795 3,485 4,253 1,740 3,274 2,023 1,820 4,541 19,445 67,76873523 12,14587796 378,120173 18 3,503 3,485 3,195 3,262 3,274 3,826 3,353 3,400 23,814 82,99387062 12,14587796 567,1045424 19 4,817 4,701 4,253 4,526 4,534 4,942 4,487 4,541 32,100 150,8978373 22,09867625 1030,385578 20 4,817 3,485 3,195 4,526 3,274 4,942 4,487 3,400 28,641 99,81692871 12,14587796 820,3128084 21 3,503 3,485 3,195 3,262 3,274 3,826 3,353 2,524 22,939 79,94312767 12,14587796 526,1788143 22 3,503 3,485 3,195 3,262 4,534 3,826 3,353 3,400 25,074 87,38381297 12,14587796 628,6849578 23 3,503 3,485 3,195 3,262 4,534 3,826 2,505 4,541 25,367 88,40568656 12,14587796 643,47472 24 4,817 3,485 4,253 4,526 3,274 4,942 4,487 4,541 30,840 107,480239 12,14587796 951,1047141 25 3,503 3,485 4,253 3,262 3,274 3,826 3,353 3,400 24,871 86,67871999 12,14587796 618,5802728 26 4,817 3,485 4,253 4,526 4,534 4,942 4,487 3,400 30,958 107,8917204 12,14587796 958,4011447 27 4,817 3,485 4,253 4,526 3,274 4,942 4,487 4,541 30,840 107,480239 12,14587796 951,1047141 28 4,817 4,701 4,253 4,526 4,534 4,942 4,487 4,541 32,100 150,8978373 22,09867625 1030,385578 29 2,479 3,485 4,253 2,323 3,274 2,913 2,505 2,524 20,270 70,64300343 12,14587796 410,8746977 30 3,503 4,701 4,253 3,262 4,534 3,826 3,353 4,541 27,272 128,2057933 22,09867625 743,7877837 31 2,479 2,503 4,253 2,323 2,255 2,913 2,505 3,400 20,127 50,36888102 6,263033866 405,0791086 32 3,503 4,701 4,253 3,262 4,534 3,826 3,353 4,541 27,272 128,2057933 22,09867625 743,7877837 33 1,795 2,503 4,253 1,740 2,255 2,023 1,820 2,524 16,410 41,06660919 6,263033866 269,2730754 34 2,479 3,485 4,253 2,323 3,274 2,913 2,505 4,541 22,287 77,67220733 12,14587796 496,7094033 35 3,503 2,503 3,195 3,262 2,255 3,826 3,353 3,400 22,795 57,04719255 6,263033866 519,6175284 36 3,503 4,701 3,195 3,262 4,534 3,826 3,353 3,400 25,074 117,8690177 22,09867625 628,6849578 37 4,817 4,701 4,253 4,526 4,534 4,942 4,487 4,541 32,100 150,8978373 22,09867625 1030,385578 38 4,817 4,701 3,195 4,526 4,534 4,942 4,487 3,400 29,901 140,5610618 22,09867625 894,0540993

  

39 4,817 4,701 3,195 4,526 4,534 4,942 4,487 3,400 29,901 140,5610618 22,09867625 894,0540993

40 3,503 4,701 4,253 3,262 4,534 3,826 3,353 2,524 25,256 118,7243421 22,09867625 637,8422508

41 3,503 4,701 4,253 3,262 4,534 3,826 3,353 3,400 26,131 122,8393842 22,09867625 682,8243533

42 3,503 4,701 4,253 3,262 4,534 2,913 3,353 4,541 26,359 123,9106179 22,09867625 694,7855636

43 3,503 4,701 3,195 3,262 4,534 3,826 3,353 3,400 25,074 117,8690177 22,09867625 628,6849578

44 2,479 3,485 4,253 2,323 3,274 2,913 2,505 4,541 22,287 77,67220733 12,14587796 496,7094033

45 3,503 4,701 2,443 3,262 4,534 3,826 4,487 2,524 24,580 115,5472307 22,09867625 604,1611888

46 3,503 4,701 3,195 3,262 4,534 2,913 3,353 3,400 24,160 113,5738424 22,09867625 583,7009208

47 3,503 4,701 2,443 3,262 4,534 3,826 3,353 2,524 23,446 110,2171459 22,09867625 549,7080062

48 1,795 3,485 1,690 1,740 3,274 2,023 1,820 1,795 14,136 49,26595493 12,14587796 199,8319367

49 1,000 2,503 2,443 1,000 2,255 1,000 1,000 2,524 11,222 28,08495938 6,263033866 125,9397538

50 1,795 3,485 1,690 1,740 3,274 2,023 1,820 1,795 14,136 49,26595493 12,14587796 199,8319367

51 2,479 3,485 2,443 2,323 2,255 2,913 2,505 2,524 17,442 60,78533741 12,14587796 304,2066829

52 2,479 3,485 2,443 2,323 3,274 2,913 2,505 3,400 19,336 67,38681985 12,14587796 373,8703374

53 2,479 3,485 2,443 2,323 3,274 2,913 2,505 2,524 18,460 64,3360769 12,14587796 340,7848165

54 3,503 4,701 4,253 3,262 4,534 3,826 3,353 4,541 27,272 128,2057933 22,09867625 743,7877837

55 3,503 4,701 4,253 3,262 4,534 3,826 3,353 3,400 26,131 122,8393842 22,09867625 682,8243533

56 3,503 4,701 4,253 3,262 4,534 2,913 3,353 3,400 25,217 118,5442089 22,09867625 635,908201

57 3,503 3,485 4,253 3,262 3,274 4,942 2,505 4,541 26,280 91,58754467 12,14587796 690,6275832

58 3,503 3,485 3,195 3,262 3,274 3,826 3,353 3,400 23,814 82,99387062 12,14587796 567,1045424

59 3,503 3,485 3,195 3,262 3,274 3,826 4,487 3,400 24,948 86,94540204 12,14587796 622,3924662

60 3,503 3,485 3,195 3,262 3,274 3,826 3,353 2,524 22,939 79,94312767 12,14587796 526,1788143

61 4,817 3,485 3,195 4,526 3,274 4,942 4,487 3,400 28,641 99,81692871 12,14587796 820,3128084

62 4,817 3,485 4,253 4,526 3,274 4,942 4,487 4,541 30,840 107,480239 12,14587796 951,1047141

63 3,503 2,503 3,195 3,262 2,255 3,826 3,353 3,400 22,795 57,04719255 6,263033866 519,6175284

64 3,503 3,485 3,195 3,262 3,274 2,913 3,353 3,400 22,900 79,80958346 12,14587796 524,4223295

65 3,503 3,485 4,253 3,262 3,274 3,826 4,487 4,541 27,147 94,60871235 12,14587796 736,9420709

66 3,503 3,485 4,253 3,262 3,274 3,826 1,820 3,400 23,338 81,33373767 12,14587796 544,6437801

67 3,503 4,701 4,253 3,262 4,534 4,942 2,505 4,541 27,539 129,4607289 22,09867625 758,4201034

68 2,479 2,503 2,443 1,000 3,274 2,913 1,000 2,524 15,633 39,12207575 6,263033866 244,3762629

69 2,479 2,503 3,195 1,740 1,510 2,913 1,820 1,795 15,452 38,66957277 6,263033866 238,7558314

70 3,503 2,503 3,195 2,323 4,534 2,913 2,505 3,400 22,372 55,98949175 6,263033866 500,5278997

  Jumlah 230,083 247,936 230,083 218,844 247,93 6 247,936 218,84

  4 230,08 3 1.623,810 5.943,144 938,092 39.377,883

  Lampiran4 Perhitungan Korelasi Antara Variabel X1 dengan X2 Nomor Responden

  X

  X

  X ₁X₂

  X ₁²

  X ₂²

  1 3,503 4,701 16,4692 12,2738 22,0987 2 3,503 4,701 16,4692 12,2738 22,0987 3 3,503 3,485 12,2097 12,2738 12,1459 4 2,479 3,485 8,6383 6,1437 12,1459 5 3,503 3,485 12,2097 12,2738 12,1459 6 2,479 2,503 6,2031 6,1437 6,2630 7 3,503 2,503 8,7676 12,2738 6,2630 8 3,503 2,503 8,7676 12,2738 6,2630 9 3,503 1,714 6,0055 12,2738 2,9384 10 2,479 2,503 6,2031 6,1437 6,2630

  11 2,479 2,503 6,2031 6,1437 6,2630 12 2,479 2,503 6,2031 6,1437 6,2630 13 3,503 3,485 12,2097 12,2738 12,1459 14 1,795 1,714 3,0764 3,2209 2,9384 15 1,795 1,714 3,0764 3,2209 2,9384 16 1,000 1,000 1,0000 1,0000 1,0000 17 1,795 3,485 6,2546 3,2209 12,1459 18 3,503 3,485 12,2097 12,2738 12,1459 19 4,817 4,701 22,6446 23,2040 22,0987 20 4,817 3,485 16,7879 23,2040 12,1459 21 3,503 3,485 12,2097 12,2738 12,1459 22 3,503 3,485 12,2097 12,2738 12,1459 23 3,503 3,485 12,2097 12,2738 12,1459 24 4,817 3,485 16,7879 23,2040 12,1459 25 3,503 3,485 12,2097 12,2738 12,1459 26 4,817 3,485 16,7879 23,2040 12,1459 27 4,817 3,485 16,7879 23,2040 12,1459 28 4,817 4,701 22,6446 23,2040 22,0987 29 2,479 3,485 8,6383 6,1437 12,1459 30 3,503 4,701 16,4692 12,2738 22,0987 31 2,479 2,503 6,2031 6,1437 6,2630 32 3,503 4,701 16,4692 12,2738 22,0987 33 1,795 2,503 4,4914 3,2209 6,2630 34 2,479 3,485 8,6383 6,1437 12,1459 35 3,503 2,503 8,7676 12,2738 6,2630 36 3,503 4,701 16,4692 12,2738 22,0987

  37 4,817 4,701 22,6446 23,2040 22,0987 38 4,817 4,701 22,6446 23,2040 22,0987 39 4,817 4,701 22,6446 23,2040 22,0987 40 3,503 4,701 16,4692 12,2738 22,0987 41 3,503 4,701 16,4692 12,2738 22,0987 42 3,503 4,701 16,4692 12,2738 22,0987 43 3,503 4,701 16,4692 12,2738 22,0987 44 2,479 3,485 8,6383 6,1437 12,1459 45 3,503 4,701 16,4692 12,2738 22,0987 46 3,503 4,701 16,4692 12,2738 22,0987 47 3,503 4,701 16,4692 12,2738 22,0987 48 1,795 3,485 6,2546 3,2209 12,1459 49 1,000 2,503 2,5026 1,0000 6,2630 50 1,795 3,485 6,2546 3,2209 12,1459 51 2,479 3,485 8,6383 6,1437 12,1459 52 2,479 3,485 8,6383 6,1437 12,1459 53 2,479 3,485 8,6383 6,1437 12,1459 54 3,503 4,701 16,4692 12,2738 22,0987 55 3,503 4,701 16,4692 12,2738 22,0987 56 3,503 4,701 16,4692 12,2738 22,0987 57 3,503 3,485 12,2097 12,2738 12,1459 58 3,503 3,485 12,2097 12,2738 12,1459 59 3,503 3,485 12,2097 12,2738 12,1459 60 3,503 3,485 12,2097 12,2738 12,1459 61 4,817 3,485 16,7879 23,2040 12,1459 62 4,817 3,485 16,7879 23,2040 12,1459 63 3,503 2,503 8,7676 12,2738 6,2630 64 3,503 3,485 12,2097 12,2738 12,1459 65 3,503 3,485 12,2097 12,2738 12,1459 66 3,503 3,485 12,2097 12,2738 12,1459 67 3,503 4,701 16,4692 12,2738 22,0987 68 2,479 2,503 6,2031 6,1437 6,2630 69 2,479 2,503 6,2031 6,1437 6,2630 70 3,503 2,503 8,7676 12,2738 6,2630

  Jumlah 230,083 247,936 847,248 816,713 938,092

  Lampiran 5 Uji Alpha Cronbach

A. Data Perhitungan Nilai Varians Nomor Responden x ₁² x ₂² x ₃²

  1 12,2738

  24 23,2040

  27 23,2040

  12,1459 18,0859 20,4861 20,5527 24,4210 20,1356 11,5570

  26 23,2040

  12,1459 18,0859 10,6394 10,7182 14,6417 11,2455 11,5570

  25 12,2738

  12,1459 18,0859 20,4861 10,7182 24,4210 20,1356 20,6218

  12,1459 10,2108 10,6394 20,5527 14,6417 6,2754 20,6218

  28 23,2040

  23 12,2738

  12,1459 10,2108 10,6394 20,5527 14,6417 11,2455 11,5570

  22 12,2738

  12,1459 10,2108 10,6394 10,7182 14,6417 11,2455 6,3715

  21 12,2738

  12,1459 10,2108 20,4861 10,7182 24,4210 20,1356 11,5570

  12,1459 18,0859 20,4861 10,7182 24,4210 20,1356 20,6218

  22,0987 18,0859 20,4861 20,5527 24,4210 20,1356 20,6218

  22,0987 18,0859 20,4861 20,5527 24,4210 20,1356 20,6218

  6,2630 18,0859 3,0287 5,0852 4,0917 3,3115 6,3715

  22,0987 10,2108 10,6394 20,5527 14,6417 11,2455 11,5570

  36 12,2738

  6,2630 10,2108 10,6394 5,0852 14,6417 11,2455 11,5570

  35 12,2738

  12,1459 18,0859 5,3951 10,7182 8,4842 6,2754 20,6218

  34 6,1437

  33 3,2209

  29 6,1437

  22,0987 18,0859 10,6394 20,5527 14,6417 11,2455 20,6218

  32 12,2738

  6,2630 18,0859 5,3951 5,0852 8,4842 6,2754 11,5570

  31 6,1437

  22,0987 18,0859 10,6394 20,5527 14,6417 11,2455 20,6218

  30 12,2738

  12,1459 18,0859 5,3951 10,7182 8,4842 6,2754 6,3715

  20 23,2040

  19 23,2040

  22,0987 5,9686 20,4861 10,7182 8,4842 6,2754 3,2209

  12,1459 2,8563 10,6394 10,7182 14,6417 11,2455 3,2209

  6,2630 1,0000 10,6394 5,0852 4,0917 11,2455 1,0000

  8 12,2738

  6,2630 5,9686 10,6394 5,0852 14,6417 6,2754 3,2209

  7 12,2738

  6,2630 5,9686 5,3951 5,0852 8,4842 6,2754 11,5570

  6 6,1437

  5 12,2738

  2,9384 5,9686 10,6394 10,7182 14,6417 11,2455 6,3715

  12,1459 2,8563 20,4861 10,7182 8,4842 3,3115 6,3715

  4 6,1437

  12,1459 5,9686 10,6394 10,7182 14,6417 11,2455 6,3715

  3 12,2738

  22,0987 5,9686 10,6394 20,5527 24,4210 11,2455 11,5570

  2 12,2738

  9 12,2738

  10 6,1437

  

x

x x x x

  15 3,2209

  18 12,2738

  12,1459 18,0859 3,0287 10,7182 4,0917 3,3115 20,6218

  17 3,2209

  1,0000 18,0859 1,0000 1,0000 8,4842 1,0000 11,5570

  16 1,0000

  2,9384 18,0859 20,4861 20,5527 4,0917 20,1356 20,6218

  2,9384 5,9686 3,0287 20,5527 4,0917 3,3115 6,3715

  6,2630 5,9686 5,3951 20,5527 8,4842 6,2754 11,5570

  14 3,2209

  12,1459 5,9686 10,6394 10,7182 14,6417 11,2455 11,5570

  13 12,2738

  6,2630 5,9686 5,3951 5,0852 8,4842 6,2754 6,3715

  12 6,1437

  6,2630 1,0000 5,3951 5,0852 4,0917 11,2455 1,0000

  11 6,1437

  12,1459 10,2108 10,6394 10,7182 14,6417 11,2455 11,5570

  37 23,2040

  12,1459 18,0859 20,4861 10,7182 24,4210 20,1356 20,6218

  22,0987 18,0859 10,6394 20,5527 14,6417 11,2455 11,5570

  56 12,2738

  22,0987 18,0859 10,6394 20,5527 8,4842 11,2455 11,5570

  57 12,2738

  12,1459 18,0859 10,6394 10,7182 24,4210 6,2754 20,6218

  58 12,2738

  12,1459 10,2108 10,6394 10,7182 14,6417 11,2455 11,5570

  59 12,2738

  12,1459 10,2108 10,6394 10,7182 14,6417 20,1356 11,5570

  60 12,2738

  12,1459 10,2108 10,6394 10,7182 14,6417 11,2455 6,3715

  61 23,2040

  12,1459 10,2108 20,4861 10,7182 24,4210 20,1356 11,5570

  62 23,2040

  63 12,2738

  22,0987 18,0859 10,6394 20,5527 14,6417 11,2455 20,6218

  22,0987 18,0859 10,6394 20,5527 24,4210 6,2754 20,6218

  6,2630 10,2108 5,3951 20,5527 8,4842 6,2754 11,5570

  70 12,2738

  6,2630 10,2108 3,0287 2,2804 8,4842 3,3115 3,2209

  69 6,1437

  6,2630 5,9686 1,0000 10,7182 8,4842 1,0000 6,3715

  68 6,1437

  67 12,2738

  6,2630 10,2108 10,6394 5,0852 14,6417 11,2455 11,5570

  12,1459 18,0859 10,6394 10,7182 14,6417 3,3115 11,5570

  66 12,2738

  12,1459 18,0859 10,6394 10,7182 14,6417 20,1356 20,6218

  65 12,2738

  12,1459 10,2108 10,6394 10,7182 8,4842 11,2455 11,5570

  64 12,2738

  55 12,2738

  54 12,2738

  22,0987 18,0859 20,4861 20,5527 24,4210 20,1356 20,6218

  45 12,2738

  38 23,2040

  22,0987 10,2108 20,4861 20,5527 24,4210 20,1356 11,5570

  39 23,2040

  22,0987 10,2108 20,4861 20,5527 24,4210 20,1356 11,5570

  40 12,2738

  22,0987 18,0859 10,6394 20,5527 14,6417 11,2455 6,3715

  41 12,2738

  22,0987 18,0859 10,6394 20,5527 14,6417 11,2455 11,5570

  42 12,2738

  22,0987 18,0859 10,6394 20,5527 8,4842 11,2455 20,6218

  43 12,2738

  22,0987 10,2108 10,6394 20,5527 14,6417 11,2455 11,5570

  44 6,1437

  12,1459 18,0859 5,3951 10,7182 8,4842 6,2754 20,6218

  22,0987 5,9686 10,6394 20,5527 14,6417 20,1356 6,3715

  12,1459 5,9686 5,3951 10,7182 8,4842 6,2754 6,3715

  50 3,2209

  53 6,1437

  12,1459 5,9686 5,3951 10,7182 8,4842 6,2754 11,5570

  52 6,1437

  12,1459 5,9686 5,3951 5,0852 8,4842 6,2754 6,3715

  51 6,1437

  12,1459 2,8563 3,0287 10,7182 4,0917 3,3115 3,2209

  6,2630 5,9686 1,0000 5,0852 1,0000 1,0000 6,3715

  46 12,2738

  49 1,0000

  12,1459 2,8563 3,0287 10,7182 4,0917 3,3115 3,2209

  48 3,2209

  22,0987 5,9686 10,6394 20,5527 14,6417 11,2455 6,3715

  47 12,2738

  22,0987 10,2108 10,6394 20,5527 8,4842 11,2455 11,5570

  

TOTAL 816,713 938,092 815,302 745,099 935,687 940,637 746,807 818,057

  Lampiran 5 Uji Alpha Cronbach

B. Data Perhitungan Nilai Total Varians Tanpa X

  ₁

  No Jumlah (X

  ₂ Sampai X)

  Jumlah Kuadrat (X

  ₂

  Sampai X

  ₈) 1 20,36186122 414,6053925 2 23,23449448 539,8417336 3 19,64372379 385,8758844 4 17,70771533 313,5631821 5 18,89072442 356,8594692 6 14,94128937 223,2421281 7 16,79404702 282,0400154 8 14,39567656 207,2355036 9 17,87281887 319,4376544

  10 17,2197595 296,5201173 11 13,45660659 181,0802609 12 14,94128937 223,2421281 13 19,64372379 385,8758844 14 14,27364363 203,7369024 15 21,53666918 463,8281192 16 11,16551496 124,6687243 17 16,59460096 275,3807809 18 20,396093 416,0006095 19 27,44236699 753,0835062 20 23,90958663 571,668333 21 20,396093 416,0006095 22 21,65572696 468,97051 23 20,80737462 432,9468386 24 24,9669038 623,3462853 25 21,45341016 460,2488075 26 26,22653776 687,8312828 27 24,9669038 623,3462853 28 27,44236699 753,0835062 29 18,75230018 351,6487619 30 23,92887336 572,5909801 31 16,75097574 280,5951883 32 23,92887336 572,5909801 33 14,59327652 212,9637197 34 18,75230018 351,6487619 35 18,39476856 338,3675105 36 22,87155619 523,1080826

  37 27,44236699 753,0835062 38 26,38504983 696,1708545 39 26,38504983 696,1708545 40 23,92887336 572,5909801 41 23,92887336 572,5909801 42 23,01518567 529,6987716 43 22,87155619 523,1080826 44 18,75230018 351,6487619 45 23,25302492 540,7031679 46 21,95786851 482,1479895 47 22,11918699 489,2584329 48 14,03191522 196,8946447 49 10,20070803 104,0544443 50 14,03191522 196,8946447 51 15,92377764 253,5666943 52 16,94261381 287,0521626 53 16,94261381 287,0521626 54 23,92887336 572,5909801 55 23,92887336 572,5909801 56 23,01518567 529,6987716 57 21,72036532 471,7742695 58 20,396093 416,0006095 59 21,52993093 463,5379258 60 20,396093 416,0006095 61 23,90958663 571,668333 62 24,9669038 623,3462853 63 18,39476856 338,3675105 64 19,48240531 379,5641168 65 22,58724809 510,1837764 66 19,91974053 396,7960629 67 24,19582851 585,4381174 68 13,13230616 172,4574652 69 13,6809936 187,1695859 70 17,97212871 322,9974102

  Jumlah 1411,580651 29669,94438

A. Mencari Nilai Varians Dari Masing-Masing Variabel Lampiran 6

  61.472,4224

  2

  = 938,0922

  −

  (247,9363) 2

  70

  70

  2

  2

  = 938,0922

  −

  70

  ,

  70

  2

  2

  = 938,0922

  − 8778,118

  70

  2

  2

  = 59,91475

  70 =

  ,

  2

  2

  = ∑

  2

  2

  −

  ( ∑ ) 2

  1

  2

  = 816,7135

  −

  (230,9828) 2

  70

  70

  1

  = 816,7135

  = 60,455219

  −

  52.938,0794

  70

  70

  1

  2

  = 816,7135

  − 756,258275

  70

  1

  2

  70 =

  3

  70 =

  −

  47892 ,8938

  70

  70

  4

  2

  = 745,0988

  − 684,184197

  70

  4

  2

  = 60,914646

  ,

  2

  5

  2

  = 935,6869

  −

  (247,9363) 2

  70

  70

  5

  2

  = 935,6869

  −

  61472 ,4224

  70

  = 745,0988

  4

  2

  2

  = 815,3019

  −

  (230,0828 ) 2

  70

  70

  3

  2

  = 815,3019

  −

  52.938,0794

  70

  70

  3

  = 815,3019

  70

  − 756,258275

  70

  3

  2

  = 59,04361

  70 =

  ,

  4

  2

  = 745,0988

  −

  (218,8445 ) 2

  70

  70

  5

  2

  = 62,459575

  70 =

  ,

  7

  2

  = 746,8067

  −

  (218,84451 ) 2

  70

  70

  7

  = 746,8067

  6

  −

  47892 ,89384

  70

  70

  7

  2

  = 746,8067

  − 684,184197

  70

  7

  2

  = 62,622479

  2

  70

  2

  −

  = 935,6869

  − 878,177463

  70

  5

  2

  = 57,509468

  70 =

  ,

  6

  2

  = 940,637

  (247,9363) 2

  − 878,177463

  70

  70

  6

  2

  = 940,637

  −

  61472 ,4224

  70

  70

  6

  2

  = 940,637

  70

  = ,

  70

  = 29669,94438

  −

  (1411 ,580651 ) 2

  70

  70

  2

  = 29669,94438

  −

  1992559 ,934

  70

   Mencari total Nilai Varians (Tanpa Variabel X1)

  2

  = 29699,94438

  − 28465,14191

  70

  2

  = 1204,80247

  70

  2

  = 17,21146385 =

  , C.

  2

  , B.

  8

  −

  2

  = 818,0566

  −

  (230,0828 ) 2

  70

  70

  8

  2

  = 818,0566

  52.938,0794

  70 =

  70

  70

  8

  2

  = 818,0566

  − 756,258275

  70

  8

  2

  = 61,7983338

   Perhitungan Nilai Alpha Cronbach Untuk Variabel X1

  2

  ∑

  1 = � − �

  2

  − 1� � 0,85592 + 0,84348 + 0,87020 + 0,82156 +

  0,89227 + 0,89460 + 0,88283 ⎛

  ⎞

  8

  1 = � −

  ⎜ ⎟ 8 17,211

  ⎜ ⎟

  − 1� ⎝

  ⎠ 8 6,06086 = � � �1 − � 7 17,211

  8 = � � (1 − 0,35215)

  7 = (1,143)(0,64785) = 0,7409