24.0 26.7 32.6 8.2 19.9 13.4 20.5 BMRI 1Q14 Analyst Presentation FULL VERSION

Middle Income growth in Indonesia Years M id d le I n co m e t o P op u la ti on Flattening Growth By 2030 the number of middle income Indonesians is expected to grow to 190 million ~60 of the population assuming GDP growth averaging 7 until 2030 Sumber: McKinsey, CIA World Fact Book 2010 2020 2030 18,8 32,1 60,7 190 85 45 Market Cap of Largest ASEAN Banks – 1Q14 59 66 69 77 86 93 94 95 124 221 223 223 236 261 299 Charoen Kalbe Farma United Tractor Indocement BNI Semen Gresik Gudang Garam Perusahaan Gas … Bank Mandiri Unilever Telekomunikasi BRI BCA Astra Inter In Trillion Rupiah Market Cap of Largest Indonesia Corporate – 1Q14

21.3 24.0

26.4 26.7

27.6 32.6

7.8 8.2

18.8 19.9

11.1 13.4

16.7 8.1

7.3 20.5

Krungthai Bank Hang Leong BNI Bank of Ayudha Bangkok Bank Kasinkorn Siam Commers CIMB Mandiri BRI Public Bank Benhard BCA OCBC May Bank UOB DBS USD Billion • Double payroll from Government personnel • Develop Program in cooperation with Task Force and State Treasury Service Office Account Planning • Focus on Top 100 Anchor Clients • Transactional Banking to grow 25-30 Government Related Value Chain Cluster I II III • Growing Business Saving 25 • Intensify the usage of installed EDCs Non Organic VI Zero Fraud V Retail Financing IV • Payroll based personal pension loans • 200-300 new micro outlets • Retain competitiveness in consumer secured lending • Increase Collections of Retail Consumer Risk • Manage NPL comprehensively • Strengthen Risk Management Control • Strategic alliance focused on Pension Lending • Explore the opportunity of inorganic acquisitions 60 Product Hol di ng for Commerci al Corporate 6.8 7.3 7.6 8 .3 8.2 8 .2 8.4 8.4 8 .5 8 .5 8 .7 8 .7 8 .7 8 .9 9 .0 9.0 9.0 10 .1 4Q 2009 1Q 2010 2Q 2010 3Q 2010 4Q 2010 1Q 2011 2Q 2011 3Q 2011 4Q 2011 1Q 2012 2Q 2012 3Q 2012 4Q 2012 1Q 2013 2Q 2013 3Q 2013 4Q 2013 1Q 2014 Pr oduct Hol di ng Comm er ci a l Pr oduct Hol di ng Corpor a te 6 .3 6 .6 6 .9 8 .3 9 .0 8 .6 8 .2 8.3 8.7 8.3 8.3 8 .3 8.7 8 .6 8.0 8.2 8 .4 8 Q4 2009 Q1 2010 Q2 2010 Q3 2010 Q4 2010 Q1 2011 Q2 2011 Q3 2011 Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012 Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014 Savings Deposit Growth Transaction channel growth 85 .39 91 .11 95 .95 106 .45 99 .38 105 .50 111 .59 123 .50 121 .49 13 9.15 14 7.62 16 3.78 16 3.88 17 3.43 180 .21 20 2.22 195 .67 20 6.57 217 .72 236 .55 223 .97 33.4 33.7 34.5 35.5 34.1 34.9 37.7 37.1 37.3 38.4 39.2 38.8 40.6 41.5 41.8 41.9 41.9 41.1 42.3 42.5 42.1 17.3 17.8 17.9 17.6 17.3 17.3 17.1 16.8 17.3 16.9 16.9 16.616.7 16.7 16.5 17.0 16.8 17.5 17.4 17.7 1 Q 09 2Q 09 3 Q 09 4Q 09 1 Q 10 2 Q 10 3 Q 10 4 Q 10 1 Q 11 2 Q 11 3 Q 11 4Q 11 1Q 12 2 Q1 2 3Q 12 4Q 12 1 Q 13 2 Q1 3 3 Q 13 4Q 13 1 Q 14 Savings Deposits Rp tn As of Total Deposits National Share of Savings Deposits 1,1 00 .5 1,1 58 .9 1,2 30 .6 1 ,315 .4 1,2 93 .3 1 ,321 .8 1 ,380 .5 1 ,357 .4 1 ,472 .3 1 ,556 .5 1 ,679 .4 1,6 88 .9 1 ,697 .1 1 ,809 .8 1,8 55 .2 1,9 66 .2 1,9 53 .5 1,9 53 .5 2,0 20 .9 2 ,045 .1 1,9 96 .5 97.4 106.6 116.7 131.4129.9136.5 143.2147.5 157.6 168.3 182.7197.3219.9 236.8247.1 278.2279.4283.0 285.4299.3296.4 61.6 63.2 67.2 73.0 71.9 73.2 77.6 76.0 82.5 85.4 92.9 91.2112.6 128.1136.9 147.2 139.6 136.4 151.4 145.4 143.2 18.02 21.69 23.22 24.02 28.31 27.40 28.90 29.37 35.17 37.90 43.38 46.07 51.46 67.25 68.00 70.4374.03 70.65 74.79 79.33 78.32 Other Payment Transfer Withdrawal Inquiry Avg ATM Daily Vol 000 7 ,501 9 ,623 11 ,057 12 ,868 13 ,62 5 14 ,955 14 ,73 6 15 ,39 2 17 ,98 21 ,25 1 23 ,06 6 25 ,393 29 ,745 27 ,32 5 32 ,213 34 ,505 30 ,772 32 ,995 34 ,133 48 ,975 57 ,43 6 2,955 3,165 2,780 2,822 2,976 3,335 3,454 3,216 3,084 3,258 2,953 3,219 3,179 3,235 3,218 3,330 3,203 3,223 3,181 3,119 3,047 1Q 09 2 Q 09 3 Q 09 4Q 09 1 Q 10 2 Q 10 3 Q 10 4 Q 10 1 Q 11 2 Q 11 3Q 11 4 Q 11 1Q12 2Q12 3Q12 4Q12 1Q13 2 Q 13 3 Q 13 4Q13 1 Q 14 Quarterly Call Center Trans. 000 Quarterly SMS Trans. 000 62 4 ,756 5 ,169 9 ,607 10,231 10 ,533 11 ,500 12,281 15,469 15,756 22 ,085 24,230 23 ,968 24,106 25 ,656 26 ,127 25 ,656 27 ,446 Mar 10 Jun 10 Sept 10 Dec 10 Mar 11 Jun 11 Sep 11 Dec 11 Mar 12 Jun 12 Sep 12 Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Mar 14 2,085 4,067 4,324 4,878 5,665 6,482 6,716 7,534 8,772 9,710 10,368 11,114 11,720 12,178 12,436 4Q09 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 Rp Billion Consumer Loans from Alliance Program 10 top corporate clients Total Payroll in 2010-2014 Rp Billion Co-Branding Prepaid Card Program Including all payments to the employees 63 Risk Profile CAR Min 1 – Low 8 2 – Low to Moderate 9 - 10 3 – Moderate 10 - 11 4 – Moderate to High 5 - High 11 - 14 Bank Mandiri is under the LOW isk p ofile BUKU Tier 1 Capital 1 Rp 1 Trillion 2 Rp 1 Trillion - Rp 5 Trillion 3 Rp 5 Trillion - Rp 30 Trillion 4 ≥ Rp 30 Trillion Ba k Ma di i is u de BUKU 4 . Minimum 70 loans and financing to the productive sector required to be met at the end of June 2016. Branch Sub Branch Cash Office Total Zone 1 21 286 114 421 Zone 2 38 609 109 756 Zone 3 15 110 20 145 Zone 4 29 164 32 225 Zone 5 18 124 11 153 Zone 6 12 54 5 71 Total 133 1347 291 1771 Branch Networking by Zone Bank Ma diri’s Capital Requirement Based on our Risk Profile Bank Mandiri Capital Requirment At October 31, 2012 64 • Scorecard Refinement •Training Capacity Development of Managers •MKA Revitalization focus on credit analysis verification •Loan Factory for Fixed Income Loan •FIN-1 Collection System •Change in Organization •Crash Program for NPL debtors settlement Origination Targeting Maintenance Review Collection Operational Risk Building New Business •750 MKS and 250 M3KCM added this year •Biweekly RTTA Risk, Threshold, Trigger Action Plan Review Forum •Mobile Sales and Maintenance System for MKS •Incentive Scheme Refinement •Post Transaction Control Welcome Call •Savings •Pension Loans •Joint Cooperation with Mandiri AXA General Insurance MAGI •Joint Cooperation with Bank Syariah Mandiri BSM – for Gold Pawning •3,720 EDC hand held rolled out •Early Warning System Development •25 CQOCAO added this year 65 3 ,275 k Vi sa Master cards trans acted Rp 5 .56 tn in 1 Q 2014 Man d iri V isa Mas ter car d s an d E O Q R ec ei vab les 2,223.2 2,251.0 2,452.2 2,753.7 2,989.3 2,973.4 3,238.7 3,372.5 3,589.2 3,574.9 3,760.9 3,910.5 4,296.0 4,245.2 4,491.6 4,590.5 5,035.2 5,024.6 5,194.9 5,303.4 5,619.7 5,556.6 1 ,331 1 ,409 1,5 44 1,6 08 1,6 78 1,7 70 1 ,980 2,0 81 2 ,156 2 ,254 2 ,358 2 ,446 2,5 70 2 ,685 2 ,851 2,9 72 3 ,032 3 ,083 3,1 55 3,2 75 4Q 08 1Q 09 2Q 09 3Q 09 4Q 09 1Q 10 2Q 10 3Q 10 4Q 10 1Q 11 2Q 11 3Q 11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 R ecei vab les Rp B n Car d s 000 s 1,914 1,891 2,163 2,552 2,676 2,497 2,848 3,003 3,132 3,032 3,421 3,669 4,080 3,782 4,167 4,462 5,053 4,832 5,166 5,266 5,315 63 59 54 60 58 50 55 55 56 53 53 56 55 54 53 53 59 60 63 66 69 76 19 39 52 43 55 64 75 65 72 82 58 43 62 90 113 82 4Q 08 1Q 09 2Q 09 3Q 09 4Q 09 1Q 10 2Q 10 3Q 10 4Q 10 1Q 11 2Q 11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 Tr an sf er B al an ce Cas h Ad van ce R e tai l Tot al C ar d Quart erl y Sal es b y Typ e o f Tr an sact io n R p B n 67 Corporate Customer by Rating Summary of Risk Management Initiatives Credit Market Operational • ORM implementation in all unit, incl. overseas offices subsidiaries • Bring Op. Risk top issues into Management • Review Op. Risk on new procedures new products • Development of risk measurement system for derivative structured product Summit • Implement Market Risk Internal Model • Intraday Limit Monitoring • Enhance Policy Procedure for Treasury ALM • Enhance FTP Fund Transfer Pricing method • Develop liquidity stress test safety level • Develop measurement of capital for IRBB • Wholesale Transaction: Optimize credit decision process by focusing on quantitative factors of analysis, redefining clear role of risk team , and aligning RM Organization into business expansion • High Yield Business: Assign dedicated team, set up loan factory, enhanced business process incl. tools, monitoring collection system, policy • Optimize capital by implementing ERM VBA • Consolidate risk management of subsidiaries High Risk Rating C- G Medium Risk Rating BBB – B Low Risk Rating AAA – A 51 64 68 60 69 91 84 80 34 24 21 25 24 7 13 16 15 12 11 15 7 2 3 4 20 40 60 80 100 2006 2007 2008 2009 2010 2011 2012 2013 68 IDR billion Cons Q1 2014 Q4 2013 Q1 2013 Y-o-Y  Gross Loans 470,423 472,435 391,641 20.12 Government Bonds 90,649 82,227 79,234 14.41 Total Assets 729,482 733,100 640,599 13.87 Customer Deposits 531,611 556,342 467,016 13.83 Total Equity 89,041 88,791 81,034 9.88 RoA - before tax p.a. 3.56 3.54 3.54 RoE – after tax p.a. 22.17 22.23 21.96 Cost to Income 41.84 42.93 41.10 NIM p.a. 5.75 5.57 5.38 LDR 87.98 84.46 83.46 Gross NPL Total Loans 2.07 1.90 2.08 Provisions NPLs 170.27 185.30 177.23 Tier 1 CAR 14.69 13.40 15.28 CAR Under Basel III - - - Total CAR incl. Credit, Opr Market Risk 16.15 14.93 17.04 EPS Rp 211 780 184 14.43 Book ValueShare Rp 3,816 3,805 3,473 9.88 Bank Only Tot al Asse ts grew 13.9 Y -o -Y to Rp729.5 tn Tot al Asse ts Rp tn Con sol id a ted 176.9 153.5 148.8 122.9 93.1 92.1 92.2 92.3 91.0 90.6 90.6 89.5 90.8 89.5 88.6 88.4 88.5 88.3 88.4 88.2 88.4 89.1 86.8 83.5 82.2 78.1 78.2 77.9 78.1 78.5 78.4 80.4 77.9 78.9 79.2 79.6 82.2 82.2 90.6 43.0 48.3 65.4 65.4 75.9 106.9 105.1 107.8 108.8 117.7 114.3 116.3 121.7 138.5 135.5 149.6 162.8 174.5 175.2 181.6 188.3 198.5 201.9 218.0 231.9 246.2 251.8 276.7 297.5 314.4 327.2 350.4 365.2 388.8 391.6 428.7 450.8 472.4 470.4 27.0 33.4 60.5 36.1 50.6 64.5 57.6 55.1 54.0 59.2 56.1 59.2 61.2 91.1 75.5 66.7 67.4 95.7 84.1 89.0 89.8 106.9 110.6 100.6 95.3 125.5 136.1 120.3 126.4 159.1 141.3 140.9 145.3 167.9 169.7 163.9 167.1 178.4 168.4 40 80 120 160 200 240 280 320 360 400 440 480 520 560 600 640 680 720 760 800 4Q 00 4Q 01 4Q 02 4Q 03 4Q 04 4Q 05 1Q 06 2Q 06 3Q 06 4Q 06 1Q 07 2Q 07 3Q 07 4Q 07 1Q 08 2Q 08 3Q 08 4Q 08 1Q 09 2Q 09 3Q 09 4Q 09 1Q 10 2Q 10 3Q 10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 G ove rnme nt B ond s Loa ns O the r Ass e ts 75 .4 75 .4 74 .1 60 .6 40 .9 47 .1 34 .8 32 .3 32 .4 25 .4 19 .6 17 .7 16 .6 13 .4 11 .2 8 .5 6 .1 7 .3 7 .2 6.0 6.5 7 .3 7 .7 8.5 19 .0 19 .0 19 .0 34 .1 46 .9 50 .1 52 .2 56 .8 57 .2 63 .6 68 .3 76 .0 71 .7 76 .5 75 .5 79 .5 90 .9 83 .4 88 .6 87 .9 88 .4 89 .1 88 .6 86 .2 84 .6 In t. fro m B o n d s In t. fro m Loa n s 70 Recoveries of Written off Loans  Aggregate of Rp34.220 tn US 3.012 bn in written-off loans as of end-of March 2-14, with significant recoveries and write back on-going:  2001: Rp2.0 tn  2002: Rp1.1 tn  2003: Rp1.2 tn  2004: Rp1.08 tn  2005: Rp0.818 tn US 83.2 mn  2006: Rp3.408 tn US 378.5 mn  2007: Rp1.531 tn US 249.3 mn  2008: Rp2.309 tn US 211.8 mn  9 Mo 09: Rp1.489 tn US 146.4 mn  Q4 09: Rp0.775 tn US 82.5 mn  Q1 10: Rp0.287 tn US 31.6 mn  Q2 10: Rp0.662 tn US 73.0 mn  Q3 10: Rp0.363 tn US 40.7 mn  Q4 10: Rp1.349 tn US149.7 mn  Q1 11: Rp0.468 tn US53.8 mn  Q2 11: Rp0.446 tn US51.9 mn  Q3 11 : Rp0.508 tn US57.8 mn  Q4 11 : Rp0.78 tn US86.1 mn  Q1 12 : Rp1.647tn US180.1mn  Q2 12: Rp0.721tn US76.8mn  Q3 12: Rp0.489tn US51.1mn  Q4 12: Rp0.885tn US91.8mn  Q1 13: Rp0.918tn US94.5mn  Q2 13: Rp0.683tn US68.8mn  Q3 13: Rp0.630tn US54.4m  Q4 13: Rp0.845tn US69.4m  Q1 14: Rp0.552tn US48.7m including the write-back of RGM loans totaling Rp2.336 tn Including the write back of Kharisma Arya Paksi loans totaling Rp 0.124 tn and Gde Kadek Rp0.59tn. 71 Summary PL 1Q 2014 4Q 2013 1Q 2013 Y-o-Y Q-o-Q Rp Bn of Av.Assets Rp Bn of Av.Assets Rp Bn of Av.Assets   Interest Income 14,313 7.8 14,411 8.0 11,402 7.2 25.5 0.7 Interest Expense 5,333 2.9 5,052 2.8 3,946 2.5 35.1 5.6 Net Interest Income 8,980 4.9 9,359 5.2 7,455 4.7 20.5 4.0 Net Premium Income 584 0.3 605 0.3 610 0.4 4.3 3.4 Net Interest Income Premium Income 9,564 5.2 9,963 5.6 8,066 5.1 18.6 4.0 Other Non Interest Income Other Fees and Commissions 2,130 1.2 2,606 1.5 1,861 1.2 14.4 18.3 Foreign Exchange Gains – Net 404 0.2 347 0.2 226 0.1 78.9 16.5 Gain from Incr. in value of sec sale of Gov.Bonds 158 0.1 3 0.0 46 0.0 244.7 5551.5 Others 835 0.5 1,226 0.7 1,140 0.7 26.7 31.8 Total Non Interest Income 3,528 1.9 4,176 2.3 3,273 2.1 7.8 15.5 Total Operating Income 13,092 7.2 14,140 7.9 11,339 7.1

15.5 7.4

Provisions, Net 1,217 0.7 851 0.5 1,089 0.7 11.8 43.0 Personnel Expense 2,626 1.4 2,374 1.3 2,042 1.3 28.6 10.6 GA Expenses 2,309 1.3 3,167 1.8 2,034 1.3 13.5 27.1 Loss from decr in value of sec Gov Bonds - 0.0 - 0.0 - 0.0 na na Other Expenses 476 0.3 767 0.4 566 0.4 16.0 38.0 Total Expense 5,411 3.0 6,309 3.5 4,642 2.9 16.6 14.2 Profit from Operations 6,463 3.5 6,979 3.9 5,608 3.5 15.3 7.4 Non Operating Income 4 0.0 334 0.2 42 0.0 110.5 101.3 Net Income Before Tax 6,459 3.5 7,313 4.1 5,650 3.6 14.3 11.7 Net Income After Tax 4,925 2.7 5,400 3.0 4,303 2.7 14.4 8.8 of Average Assets on an annualized basis Ministry of Finance Market Sale Bank Indonesia • BI will gradually replace their use of SBI for market operations with SUN • BI could buy the Recap bonds gradually and this includes potential purchases of SUN VR • The Ministry of Finance will consider to buyback the SUN VR • Potential for debt switching with a different tenor of fixed rate bonds. • Bundle the recap bonds with assets creating an asset backed security and sell it to the market. • Sell the bonds, borrowing FX and use the liquidity to increase lending. 72 73 Maturity Rp bn Trading Portfolio Available for Sale Held to Maturity Nominal MTM Nominal MTM Fixed Rate Bonds 1 year 61 69 1,928 1,939 133 1 - 5 year 300 329 14,534 15,338 828 5 - 10 year 258 292 4,033 3,826 101 10 year 835 1,566 - - 81 Sub Total 1,455 2,256 20,494 21,104 1,143 Variable Rate Bonds 1 year - - 1,100 1,091 1,114 1 - 5 year - - 9,324 9,234 26,630 5 - 10 year - - 34,451 34,073 - 10 year - - - - - Sub Total - - 44,875 44,403 21,745 T o t a l 1,455 2,256 65,368 65,506 22,887 Gov’t Bond Portfolio by Type and Maturity Rp90,648.93bn Q Q Q Q Realized GainsLosses on Bonds -0.41 3.25 1.73 12.13 Unrealized GainsLosses on Bonds -128.3 -68.20 -1.81 38.47 Total -128.71 -64.95 -0.08 50.60 1 Q ’14 Gov’t Bond GainsLosses Rp bn Mark to Market impacts Profit Mark to Market impacts Equity Nominal value 65.51 21.75 2.26 21.10 1.14 Trading AFS HTM Fixed Rate Variable Rate Bonds by Rate Type Portfolio as of March 2014Rp bn 74 Stated in Rp Millions 75 Moody’s Fitch Outlook STABLE Outlook STABLE Long Term Rating Baa3 LT FC Issuer Default BBB- Foreign LT Bank Deposits Baa3 LT LC Issuer Default BBB- Local LT Bank Deposits Baa3 Subordinated Debt NR Senior Unsecured Debt WR ST Issuer Default Rating F3 Bank Financial Strength D+ Individual Rating WD Foreign Currency ST Deposits P-3 Support Rating 2 Local Currency ST Deposits P-3 “ta dard Poor’s Pefindo Outlook STABLE Outlook STABLE LT Foreign Issuer Credit BB+ LT General Obligation idAAA LT Local Issuer Credit BB+ Subordinated Debt idAA+ ST Foreign Issuer Credit B ST Local Issuer Credit B 76 Dividend Payment Net Profit for the financial year of 2013 of Rp18,203,753,301,421.70 was distributed as follows: • 30, or 5,461,125,990,426.51, for the annual dividend • Total Dividend Payment of Rp234.04825 per share Schedule : a. Cum Date: Regular and Negotiated Market: March 26, 2014 Cash Market: April 01, 2014 b. Ex Date: Regular and Negotiated Market: March 27, 2014 Cash Market: April 02, 2014 c. Recording Date: April 1, 2014 d. Payment Date: April 15, 2015 Net Profit for the financial year of 2012 of Rp15.504.066.523.686,20 was distributed as follows: • 30, or 4.651.219.957.105,86, for the annual dividend • Total Dividend Payment of Rp199.33 per share 77 394,842 5,355 1,933 224 13 4,442 4,275 391,375 Beg. Bal. DG to 2 UG from 2 DG to NPL UG from NPL Net Disburs. FX Impact End Bal. Category 1 Loan Movements Rp bn – Bank Only Category 2 Loan Movements Rp bn – Bank Only 15,390 5,355 1,933 1,144 64 1,157 137 16 ,438 Beg. Bal. Cat. 1 DG UG to 1 DG to NPL NPL UG Net Disburs. FX Impact End Bal. 78 Loan Profile: Q1 Collectability by Segment Bank Only 96.9 96.3 87.5 89.6 90.9 1.5 2.8 10.5 7.1 5.6 0.1 0.4 0.5 0.3 1.5 0.6 1.1 1.9 2.5 Corp Comm Cons Micro Small 5 4 3 2 1 161,581 112,212 50,215 25,278 42,090 2,513 3,271 6,035 2,007 2,612 2,473 704 625 532 1,137 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 170,000 Corp Comm Cons Micro Small Loan Profile: Q1 Collectability Rp bn by Segment Bank Only 79 Curr e n t 30 Da ys O D ai l: Qua rterl y by Day s Past Due erl y DG to N P L In ter es t DP D - B an k O n ly 11,161 6,901 1,177 4,106 1,558 1,304 1,031 1,644 235 783 561 134 503 596 325 1,858 1,975 297

480 283

851 617 454 552 1,284 357 605 503 553 649 379 545 796 353 562 524 729 2,000 Q1 05 Q2 05 Q3 05 Q4 05 Q1 06 Q2 06 Q3 06 Q4 06 Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Q410 Q111 Q211 Q311 Q411 Q112 Q212 Q312 Q412 Q113 Q213 Q313 Q413 Q114 Rp Bn Va lu e Quart erl y N P L St ock In ter es t DP D - B an k On ly 17,456 24,962 24,193 26,248 26,424 25,665 25,414 17,960 17,180 16,500 13,603 10,654 6,558 6,510 6,586 7,833 9,678 7,700 6,099 4,505 3,589 3,668 3,985 3,929 4,301 4,261 4,983 4,805 4,927 4,643 4,644 4,496 4,812 4,863 5,006 4,965 5,294 5 ,000 10 ,000 15,000 20,000 25 ,000 30,000 Q1 05 Q2 05 Q3 05 Q4 05 Q1 06 Q2 06 Q3 06 Q4 06 Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Q2 08 Q3 08 Q4 08 Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Q410 Q111 Q211 Q311 Q411 Q112 Q212 Q312 Q412 Q113 Q213 Q313 Q413 Q114 Rp Bn … Ex clu d in g M ic ro Con su mer Loa n s On ly 10 20 30 40 50 60 70 Curr e n t 30 Day s O D 80 29 ,542 23,987 21 ,045 19 ,427 20,914 20 ,645 16,560 17,104 16 ,046 15 ,271 16 ,278 15 ,334 14 ,131 13 ,646 13,546 13,534 14 ,236 1 4 ,1 7 13 ,957 11 ,671 11,689 11 ,945 12,503 12,463 10 ,972 2002 A d d D e d uc t 2003 A d d D e d uc t 2004 A d d D e d uc t 2005 A d d D e d uc t 2006 A d d D e d uc t 2007 A d d D e d uc t 2008 A d d D e d uc t 2009 A d d D e d uc t Q1 1 A d d D e d uc t Q2 1 A d d D e d uc t Q3 1 A d d D e d uc t Q 4 10 A d d D e d uc t Q 1 11 A d d D e d uc t Q 2 11 A d d D e d uc t Q 3 11 A d d D e d uc t Q4 1 1 A d d D e d uc t Q 1 12 A d d D e d uc t Q 2 12 A d d D e d uc t Q3 1 2 A d d D e d uct Q 4 12 A d d D e d uc t Q 1 13 A d d D e d uc t Q 2 13 A d d D e d uc t Q 3 13 A d d D e d uct Q4 1 3 A d d D e d uc t Q1 1 4 Others Write-Offs Repayments Restructuring Balance IDR bn Others includes partial payments, FX impacts, and fluctuation in Working Capital facilities Loans by Restructuring Type in 1Q 2014 Maturity extension; 56.7 Maturity extension wreduced rates; 6.6 Maturity extension wother restrg; 33.5 LT loans wconvert; 2.7 Additional loans; 0.3 Other Restructuring includes reduction of interest rates, rescheduling of unpaid interest extension of repayment period for unpaid interest Restructured Loan Movement 2002 - 1Q 2014 Rp billions Q3 Q4 Q Q Q3 Q Q Loans Restructured 956 316 586 165 327 549 235 NPL Collections 148 926 113 195 128 303 120 81 Plantations 14 Mining 8 Mf g -Chem 7 Mf g -RawM 3 Plantations Bus Serv Mining Trad-Distr Mfg-Chem Trad-Ret Trans Mfg-Oth Mfg-FB Trading-Oth Constr Utilities Others Mfg-Metal Mfg-RawM 1 Non-consolidated numbers Each sector 4 Excluding Micro Consumer Loans Only 82 Mandiri Credit Card Delinquency Rates 75.60 87.50 62.63 62.02 59.10 61.34 53.75 49.60 46.43 45.90 56.62 69.65 68.11 69.95 81.62 93.39 87.89 95.84 105.82 104.78 98.85 100.19 106.07 102.27 111.79 137.08 129.94 130.32 128.46 143.26 32.6 40.8 37.5 37.1 29.7 28.6 43.5 45.7 57.3 53.5 63.0 65.6 65.5 63.8 61.5 59.2 64.9 66.5 67.7 82.8 79.9 84.6 6.9 8.8 13.9 14.5 17.6 16.9 24.4 23.6 36.0 25.5 13.1 12.5 15.0 15.4 17.9 19.7 23.9 23.4 28.1 29.3 29.5 28.4 4Q 05 4 Q 06 1 Q 07 2 Q 07 3 Q 07 4Q 07 1Q 08 2Q 08 3 Q 08 4 Q 08 1 Q 09 2 Q 09 3 Q 09 4 Q 09 1Q 10 2Q 10 3Q 10 4 Q 10 1 Q 11 2 Q 11 3 Q 11 4Q11 1Q12 2Q 12 3 Q 12 4 Q 12 1 Q 13 2 Q 13 3 Q 13 4 Q 13 1Q 14 NPLs 90+DPD Write-Offs Recoveries Quarterly Charge-offs, NPLs Recoveries Rp Bn 10.2 11.7 8.8 6.7 5.4 4.2 5.2 4.8 5.3 5.2 5.7 5.4 5.1 4.7 5.0 4.8 4.6 5.0 5.2 4.8 4.7 4.8 5.1 5.3 4.3 3.5 2.8 2.2 2.5 2.5 2.7 2.6 2.7 3.0 2.8 2.6 2.3 2.4 2.4 2.2 2.2 2.7 2.5 2.5 2.6 5.0 4.8 3.9 3.3 2.4 2.4 2.22.2 2.1 2.2 2.2 2.2 2.3 2.2 2.2 2.2 2.5 2.42.5 2.0 1.8 1.3 1.2 1.1 1.1 1.0 1.1 1.1 1.1 1.1 1.1 1.0 1.0 1.1 1.1 1.2 1.2 1.3 4Q 05 4 Q 06 1 Q 07 2 Q 07 3Q 07 4Q 07 1 Q 08 2 Q 08 3 Q 08 4Q 08 1Q 09 2 Q 09 3 Q 09 4Q 09 1 Q 10 2 Q 10 3Q 10 4 Q 10 1 Q 11 2 Q 11 3Q11 4Q11 1 Q 12 2 Q 12 3 Q 12 4Q12 1Q 13 2 Q 13 3 Q 13 4Q13 1 Q 14 30 DPD - Rp 90 DPD - Rp 30 DPD - Cards 90 DPD - Cards St a ffi n g and Di stri buti on Ne tw ork Gr o wth 17,204 17,735 18,397 19,693 21,192 21,062 21,631 22,408 22,909 23,445 24,282 24,954 25,236 25,706 26,327 27,305 27,907 28,183 28,153 28,518 30,762 30,830 31,721 32,905 33,982 34,089 2001 2002 2003 2004 2005 2006 2007 2008 2009 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 635 687 730 789 909 924 956 1,027 1,095 1,108 1,180 1,296 1,370 1,381 1,442 1,526 1,537 1,548 1,643 1,733 1,810 1,811 1,835 1,909 2,050 2,061 2001 2002 2003 2004 2005 2006 2007 2008 2009 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 3,160 4,000 4,716 5,537 6,025 6,265 7,041 7,851 12,666 14,165 14,359 14,822 18,321 18,581 18,939 21,478 22,794 23,602 28,309 31,139 35,300 35,395 36,123 38,432 39,854 68,421 2001 2002 2003 2004 2005 2006 2007 2008 2009 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 1,184 1,559 2,022 2,470 2,560 2,800 3,186 4,120 4,996 4,997 5,224 5,495 6,496 6,505 8,480 8,993 8,996 8,996 10,361 10,466 10,985 10,985 11,454 11,454 11,514 11,514 2001 2002 2003 2004 2005 2006 2007 2008 2009 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13 1Q14 Em ploy ees D om es tic Branc h N et w ork A T M N et w ork A T M -Link N et w ork 84 3 4 5 30 Days 90 Days 31-60 Days 61-90 Days Current Trad-Ret Mass Trans Trad-Distr Trad-Dom Mfg-FB Bus Serv Agri Mfg-Oth Others Mining USD IDR Export Invest Program WC Comm Corp Small 10 20 30 40 50 60 70 80 90 100 Collect. Int. Aging Sector Currency Purpose Segment Loan Profile:Q1 NPL Downgrades Only Rp729.486bn Bank Only Corporate, Commercial Small Business loans downgraded to NPL in 1Q totaled Rp729.486 billion. Of these loans:  72.88 were more than 90 days overdue on interest payments  63.71 came from our Small Business portfolio  Largest downgrades by sector:  Retail Trading  Mass Transportation  Trade Distribution  Domestic Trading  77.41 were IDR loans  70.87 were Working Capital loans, 28.66 were Investment Loans Excluding Micro Consumer Loans Only 85 3 4 5 90 Days 31-60 Days 61-90 Days Current Trad-Ret Trad-Distr Mfg-Chem Trad-Dom Mfg-Metal Mass Trans Others Mfg-FB Bus Serv Mfg-PP Mfg-Text Agri USD IDR Consumer Export Invest Syndication WC Comm Corp Small 10 20 30 40 50 60 70 80 90 100 Collect. Int. Aging Sector Currency Purpose Segment Loan Profile: 1Q Non-Performing Loans Only Rp5,294bn Bank Only  20.02 remain current on interest payments and an additional 8.8 are less than 90 days overdue  49.8 are to Corporate customers  71.7 are Working Capital loans and 17.6 are Investment loans  Primary sectors are:  Retail Trading  Trade Distribution  Chemical Manufacturing  Domestic Trading  Metal Manufacturing  71.5 are Rp loans  8.1 are Cat. 3 10.4 are Cat. 4 Corporate, Commercial Small Business NPLs totaled Rp5,294 Billion in 1Q. Of these NPLs in 1Q: Excluding Micro Consumer Loans Only 86 Comm Corp Small 30 Day 1 Day 31-60 Days 61+ Days Current Trad-Ret Mining-Coal Trad-Distr Bus Serv Mfg-Metal Others Agri Mfg-Oth Mass Trans Trad-Dom Constr Mfg-Text USD IDR Trad-Exp Export Invest Program WC 2000 2004 2000-2004 10 20 30 40 50 60 70 80 90 100 Segment Days Aging Sector Currency Purpose Origin Year Loan Profile: 1Q Downgrades to Cat 2 Only Rp2,405 bn Bank Only Rp2,405 Billion in Corporate, Commercial, Small Business loans were downgraded to Category 2 in 1Q. Of the Special Mention Loans downgraded:  65.3 are to Small Business customers 23.1 are for Commercial  12.3 are current 57.9 are less than 30 days overdue in interest payments  Primary sectors downgraded are:  Retail Trading  Coal Mining  Trade Distribution  92.9 are IDR loans  76.2 are Working Capital loans Excluding Micro Consumer Loans Only 87 Comm Corp Small 30 Days 1 Day 31-60 Days 61- 90 Days Current Mfg-Text Trad-Ret Trad-Distr Constr Others Bus Serv Mining-Coal Electricity Mfg-Chem Mass Trans Agri Mfg-Metal Mfg-RawM USD IDR Consumer Export Invest Program WC 2000 2004 2000-2004 10 20 30 40 50 60 70 80 90 100 Segment Days Aging Sector Currency Purpose Origin Year Loan Profile: 1Q Category 2 Loans Only Rp8,396bn Bank Only Rp8,396 billion in Corporate, Commercial Small Business loans were in Category 2 in 1Q. Of these Special Mention loans:  39.0 are to Commercial customers  48.4 are current or 1 day overdue, with an additional 23.4 less than 30 days overdue  Primary sectors in Category 2 are:  Textile Manufacturing  Retail Trading  Trade Distribution  76.0 are IDR loans  64.6 are Working Capital loans  70.8 were Category 2 in Q4 13 Excluding Micro Consumer Loans Only 88 1 2 Comm Small Trad-Ret Mfg-Wood Trad-Distr Simple Housing Livestock Constr Bus Serv Real Estate Agri Equip Soc Serv Others IDR Export Invest Program WC 2004 2000-2004 10 20 30 40 50 60 70 80 90 100 Collect. Segment Sector Currency Purpose Origin Year Loan Profile: 1Q Upgrades to PL Rp22.32 bn Bank Only Corporate, Commercial Small Business loans upgraded to PL in 1Q totaled Rp22.32 billion. Of these loans:  75.8 were to Small Business borrowers  80.4 originated later than 2004  Largest upgrades by sector:  Retail Trading  Wood Manufacturing  Trade Distribution  100.0 were IDR loans  76.4 were Working Capital loans; 16.5 were Export loans Excluding Micro Consumer Loans Only 89 1 2 Comm Corp Small Plantations Bus Serv Mining Trad-Distr Mfg-Chem Trad-Ret Trans Mfg-Oth Mfg-FB Trading-Oth Constr Utilities Others Mfg-Metal Mfg-RawM USD IDR Consumer Export Invest Program Syndication WC 2000 2004 2000-2004 10 20 30 40 50 60 70 80 90 100 Collect. Segment Sector Currency Purpose Origin Year Loan Profile: 1Q Performing Loans Only Rp324,279bn Bank Only Rp324,279bn in Corporate, Commercial Small Business loans were performing in 1Q. Of these performing loans:  50.6 are to Corporate customers 35.6 are to Commercial customers  93.6 originated since 2005  Primary sectors are:  Plantations  Business Services  Mining  81.3 are Rupiah loans  46.1 are Working Capital loans; 37.1 are Investment loans Excluding Micro Consumer Loans Only 1 2 3 5 30 Days 31-60 Days 61+ Days Current Mfg-Chem Mfg-Text Mfg-Metal Mass Trans Others Mfg-PP Trad-Distr Constr Electricity Bus Serv Plantations Mining USD IDR Export Invest Syndication Comm Corp Small 10 20 30 40 50 60 70 80 90 100 Collect. Int Aging Sector Currency Purpose Segment 90 Loan Profile: 1Q Restructured Loans Only Rp10,975bn Bank Only Of the remaining Rp10,975 billion in restructured Corporate, Commercial Small Business loans in 1Q :  85.8 are performing  78.7 of Restructured Loans are current in interest payments  Primary sectors are:  Manufacturing • Chemicals • Textiles • Metal  Mass Transportation  51.6 are Fx loans  50.7 are Working Capital  84.1 are to Corporate customers  0.3 deteriorated in collectability Excluding Micro Consumer Loans Only 91  98.4 are performing loans, with 1.5 in Category 2  62.8 of Category 2 loans are current in interest payments  Primary sectors in Corporate are:  Plantations  Business Services  Oil Gas Mining  Electricity  Food Beverage Manufacturing  71.6 are Rupiah loans  45.2 are Investment loans; 31.2 are Working Capital loans Loan Profile: 1Q Corporate Loans Only Rp166,731bn Bank Only Rp166,731billion in loans were in the Corporate portfolio in 1Q. Of the Corporate Loans in 1Q: 1 2 5 61+ Days 30 Days Current 31-60 Days Plantations Bus Serv Mining-Oil Gas Electricity Mfg-FB Mfg-Chem Others Comm Constr Mfg-Oth Mining-Oth Trad-Distr Trad-Exp Mfg-Metal USD IDR Export Invest Syndication WC Trad-Ret 2000 2004 2000-2004 10 20 30 40 50 60 70 80 90 100 Collect. Cat. 2 Int. Aging Sector Currency Purpose Origin Year 92 1 2 5 30Days 1 Day 31-60 Days 61+ Days Current Bus Serv Trad-Distr Mfg-Chem Trad-Oth Mass Trans Mfg-RawM Mfg-Metal Plantations Mining Mfg-FB Others Constr Mfg-Text Mfg-Oth Mfg-PP USD IDR Consumer Export Invest Syndication WC 2000 2004 2000-2004 10 20 30 40 50 60 70 80 90 100 Collect. Cat. 2 Int. Aging Sector Currency Purpose Origin Year  99.1 are performing loans, with 2.8 in Category 2  61.2 of Category 2 loans are current in interest payments  Primary sectors in Commercial are:  Business Services  Distribution Trading  Chemical Manufacturing  87.3 are Rupiah loans  57.0 are Working Capital loans, 32.1 are Investment loans Loan Profile: 1Q Commercial Loans Only Rp116,526bn Bank Only Rp116,526 billion in loans were in the Commercial portfolio in 1Q. Of the Commercial Loans in 1Q: 93 1 2 4 5 30 Days 1 Day 31-60 Days 61+ Days Current Trad-Ret Trad-Distr Plantations Bus Serv Mfg Others Household Equip. Constr Trad-Dom Soc Serv Trans IDR Consumer Export Invest Program WC 2000 2004 2000-2004 10 20 30 40 50 60 70 80 90 100 Collect. Cat. 2 Int. Aging Sector Currency Purpose Origin Year  96.5 are performing loans, with 5.6 in Category 2  17.4 of Category 2 loans are current in interest payments  Primary sectors in Small Business are:  Retail Trading  Distribution Trading  Plantations  99.8 are Rupiah loans  75.4 are Working Capital loans Loan Profile: 1Q Small Business Loans Only Rp46,316bn Bank Only Rp46,316 billion in loans were in the Small Business portfolio in 1Q of the Small Business Loans in 1Q: 94 1 2 5 30Days 1 Day 31-60 Days 61+ Days Current Plantations Bus Serv Trad-Distr Trad-Ret Mfg-FB Mfg-Chem Mfg-Oth Others Constr Trad-Oth Electricity Comm Mfg-Metal Mfg-RawM Mass Trans Comm Corp Small Consumer Export Invest Syndication WC 2000 2004 2000-2004 10 20 30 40 50 60 70 80 90 100 Collect. Cat. 2 Int. Aging Sector Segment Purpose Origin Year  98.6 are performing loans, with 2.4 in Category 2  43.0 of Category 2 loans are current in interest payments  Primary sectors in Rupiah loans are:  Plantations  Business Services  Trade Distribution  Retail Trading  44.7 are Corporate loans  51.1 are Working Capital loans, 37.0 Investment loans Loan Profile: 1Q Rupiah Loans Only Rp267,353bn Bank Only Rp267,353 billion in loans were Rupiah denominated in 1Q Of the Rupiah Loans in 1Q: Excluding Micro Consumer Loans Only 95 1 2 5 30 Days 1 Day 31-60 Days 61+ Days Current Mining-Oil Gas Trading Mfg-Chem Mining-Coal Plantations Others Trans Mining-Metal Ore Mfg-Metal Mfg-Oth Bus Serv Utilities Mfg-Text Comm Corp Small Export Invest Syndication WC 2000 2004 2000-2004 Constr 10 20 30 40 50 60 70 80 90 100 Collect. Cat. 2 Int. Aging Sector Segment Purpose Origin Year  97.6 are performing loans  64.0 of Category 2 loans are current in interest payments  Primary sectors in FX loans are:  Oil Gas Mining  Trading  Chemical Manufacturing  Coal Mining  76.1 are Corporate loans  36.1 are Investment loans ; 26.8 are Working Capital loans Loan Profile: 1Q FX Loans Only Rp62,220bn Bank Only Rp62,220 billion in loans were FX denominated in 1Q. Of the FX Loans in 1Q: Excluding Micro Consumer Loans Only Loan growth, qual it y provi si oni n g rel at ive t o peers Bank Onl y, As of December 2013 409 226 224 128 118 113 108 79 48 28 BCA BRI Mandiri BNI Permata CIMB Niaga Danamon Panin BII BTN R at io of Prov is ions t o N PL 648,250 606,370 488,498 370,716 211,427 165,543 154,129 152,021 134,446 131,170 Mandiri BRI BCA BNI CIMB Niaga Permata Panin Danamon BII BTN T ot al Loans Rp bn

25.9 25.3