11
Summary PL Rp Bn 3Q 2015
2Q 2015 3Q 2014
9M 2015 9M 2014
9M Y-o-Y Y-o-Y
Q-o-Q
Interest Income 18,066
17,454 15,984
52,637 45,275
16.3 13.0
3.5 Interest Expense
6,814 6,518
6,303 20,185
16,970 18.9
8.1 4.5
Net Interest Income 11,252
10,936 9,681
32,452 28,306
14.6 16.2
2.9
Net Premium Income 886
875 724
2,441 1,984
23.0 22.3
1.2 Net Interest Income Premium Income
12,138 11,811
10,405 34,893
30,289 15.2
16.6 2.8
Other Non Interest Income Other Fees and Commissions
2,546 2,677
2,255 7,572
6,598 14.8
12.9 4.9
Foreign Exchange Gains - Net 533
473 404
1,394 1,188
17.4 32.1
12.7 Gain fr. sale Incr. in Val Sale of Bonds
134 17
71 80
270 70.5
NA NA
Others 2,182
1,018 889
4,111 2,836
44.9 145.5
114.3
Total Non Interest Income 5,127
4,152 3,620
13,157 10,892
20.8 41.7
23.5
Total Operating Income 17,265
15,963 14,025
48,050 41,182
16.7 23.1
8.2 Provisions, Net
4,495 2,446
909 8,491
3,750 126.4
394.4 83.7
Personnel Expenses 2,903
3,109 2,752
8,933 8,041
11.1 5.5
6.6 GA Expenses
3,322 3,173
2,958 9,070
7,961 13.9
12.3 4.7
Loss from decr. in value of Sec Gov Bonds -
- -
- -
- -
- Other Expenses
744 941
986 2,673
2,458 8.7
24.5 20.9
Total Expense 6,970
7,223 6,697
20,675 18,460
12.0 4.1
3.5 Profit from Operations
5,800 6,293
6,419 18,884
18,971 0.5
9.6 7.8
Non Operating Income 5
15 7
20 65.0
67.2 -
Net Income Before Tax 5,805
6,293 6,434
18,891 18,992
0.5 9.8
7.7
Net Income After Tax 4,658
4,786 4,868
14,583 14,454
0.9 4.3
2.7
78 .8
79.7 82
.0 82
.7 82
.9 88
.7 92
.8 93
.6 92
.5 103
.1 110
.4 111
.7 118
.6 125
.2 129.
3 131.
7 129
.9 151.
9 153
.5 169
.7 166
.7 166
.3 176
.8 178
.2 175
.1 181
.4 185
.8 42
.6 43
.6 45
.3 50.6
50.4 54
.2 5
8 .6
64 .7
64 .5
70 .7
75 .3
81 .1
82 .9
90 .1
93 .6
103 .0
102 .3
104 .4
118 .2
117. 1
116. 5
123 .9
127. 9
139 .1
145 .2
149 .1
149 .5
14.4 15.816.6
17.418.0 19.7
20.7 22.824.5
25.9 27.7
30.3 30.9
33.2 35.138.5
38.5 42.5
44.1 46.5
46.3 49.0
52.0 57.3
55.3 57.9
57.9
4.64.8 5.15.4
5.6 6.0
6.5 7.37.7
8.5 9.5
11.8 13.1
15.1 16.8
19.0 20.7
23.9 24.9
27.0 28.2
31.0 32.7
36.0 37.2
39.7 40.0
19.7 20.621.7
23.624.8 26.7
28.6 30.732.4
34.3 36.3
39.0 40.7
43.3 44.5
47.749.3 52.4
55.2 56.6
57.4 60.3
62.4 64.765.7
67.7 69.5
1 Q
09 2
Q 09
3 Q
09 4
Q 09
1 Q
10 2
Q 10
3 Q
10 4Q10
1Q11 2
Q 11
3Q11 4
Q 11
1 Q
12 2
Q 12
3 Q
12 4
Q 12
1 Q
13 2
Q 13
3 Q
13 4
Q 13
1 Q
14 2
Q 14
3 Q
14 4Q14
1Q15 2
Q 15
3Q15
Corporate Commercial
Small Micro
Consumer
Quarterly Loan Segment Details
Bank Only
Y-o-Y
11.3 22.3
11.3
16.9
5.1 11.3
Total 13.8
8.0 11.5
29.7
37.0
Break down
As of September 2015; Non-consolidated numbers
12
175 .2
181 .6
188 .3
198 .5
201 .9
218 .0
231 .9
246 .2
251.8 276
.7 297.5
314.4 327
.2 350
.4 365
.2 388
.8 391
.6 428
.7 450
.8 472
.4 470
.4 485
.8 506
.5 530
.0 532.8
552 .8
560.6 63.2
62.2 62.8
61.4 64.1
66.3 71.7
67.6 70.2
75.9 78.7
74.1 80.7
83.4 84.4
83.585.0 87.3
84.5 88.0
87.0 82.9
84.4 84.1
85.3
1 Q
09 2
Q 09
3 Q
09 4
Q 09
1Q 10
2 Q
10 3Q
10 4Q
10 1
Q 11
2 Q
11 3
Q 11
4 Q
11 1
Q 12
2 Q
12 3
Q 12
4 Q
12 1
Q 13
2 Q
13 3
Q 13
4 Q
13 1Q
14 2
Q 14
3Q 14
4Q 14
1 Q
15 2
Q 15
3 Q
15 Loans Rp Tn
LDR
1.4 3.73.7
5.5 1.7
7.96.4 6.2
2.3 9.9
7.5 5.7
4.17.1 4.2
6.5 0.7
9.5 5.1
4.8 -0.4
3.3 4.2
4.6 0.5
3.7 1.4
30.5 21.4
15.7 13.8
15.3 20.0 23.2
24.0 24.7
26.9 28.3
27.7 30.0
26.6 22.8
23.7 19.7
22.3 23.4
21.5 13.3
12.4 12.2
13.3 13.8
10.7 1Q
09 2
Q 09
3 Q
09 4
Q 09
1 Q
10 2
Q 10
3 Q
10 4
Q 10
1 Q
11 2
Q 11
3 Q
11 4
Q 11
1 Q
12 2Q
12 3
Q 12
4Q 12
1Q 13
2 Q
13 3
Q 13
4 Q
13 1
Q 14
2 Q
14 3
Q 14
4 Q
14 1
Q 15
2 Q
15 3
Q 15
QoQ Growth YoY Growth
Quarterly Loan Data
Consolidated
34 .56
35 .24
37 .83
36 .49
35 .64
3 1
.15 29
.19 2
9 .75
3 .62
33 .96
35 .68
38 .86
38 .60
41 .87
44 .44
40 .35
41 .88
45 .47
45 .73
49 .62
48 .17
5 3
.29 59
.79 6
7 .75
62 .22
62 .95
72 .24
75 .38
73 .52
76 .90
78 .52
104.5
95.9 111.0
80.5 78.3
68.5 61.9
68.2 71.7
76.3 80.7
86.6 82.9
91.5 89.0
75.8 76.0
76.2 75.4
76.4
68.0 65.1
64.3 69.0
72.0 71.3
74.2 73.2
66.8 61.1
61.0
50 60
70 80
90 100
110 120
M ar
08 Jun
e 08
Se p
08 D
e c 08
M ar
09 Jun
e 09
S e
p 09
D e
c 09 M
ar 10
Jun e
10 S
e p
10 D
e c 10
M ar
11 Jun
e 11
S e
p 11
D e
c 11 M
ar 12
Jun 12
S e
p 12
D e
c 12 M
ar 13
Jun 13
S e
p 13
D e
c 13 M
ar 14
Jun e
14 S
e p
14 D
e c 14
M ar
15 Jun
15 S
e p
15
20 30
40 50
60 70
80 90
Loan Fx LDR FX
USD Bn
Rp Tn Breakdown of FX lending Bank-Only
3 Q 15 Total USD 5.360 Bn
0.01 0.04
0.07 0.29
0.34 0.43
0.54 0.58
0.71 0.85
1.51
Soc Serv Utilities
Constr Agri
Trans Trading
Bus Serv Mining
Oth Oil Gas
Mfg YoY
9 -37
14
53 -27
-5 -26
-33 -81
151
FX Loans LDR Bank-Only
13
14
495.77 73.01
30.82 33.54
7.45 7.55
1.72
502.78
2Q15 Disburs.
Install. Payment Pay-off FX
Impact Write-
Offs 3Q 15
Loan Movement – 3Q 2015 Bank-Only
Rp Tn Loan Disbursement by Segment
– 3Q 2015 Bank-Only Rp Tn
39.31 17.31
6.31 5.48
4.60
73.01
Corporate Commercial Small
Micro Consumer
Total
42 .6
58 .1
72 .5
91 .9
108 .9
115 .9
112 .2
134 .0
172 .9
195.8 242.4
352 .5
400.2 491
.3 514
.9 578
.4
13 .3
15 .4
17 .0
25 .5
27 .5
27 .4
28 .4
28 .3
27 .2
30.5 35.7
53 .3
62.0 73
.9 85
.7 103
.0
2000 2001
2002 2003
2004 2005
2006 2007
2008 2009
2010 2011
2012 2013
2014 2015
RWA Rp Tn Total Capital Rp Tn
15
308 1,168 1,549
1,744 519
510 1,027 1,390 1,400
2,003 2,681 3,403
4,303 4,925 5,138
1,300 602
690 1,329
97 305
1,113 1,221 1,526
2,031 2,543
3,744 3,991
4,660 4,786
967 1,017
1,528 1,408
610 372
1,040 1,345
1,693 2,352
2,850 3,972
4,509 4,869
4,658
645 799
819 775
-623 1,234
1,166 1,390
2,536 2,833
3,073 4,385
5,401 5,418
2001 2002
2003 2004
2005 2006
2007 2008
2009 2010
2011 2012
2013 2014
2015 Q4 PAT
Q3 PAT Q2 PAT
Q1 PAT
Rp Bn
Bank Only - Capital RWA Movement Profit After Tax ROE
21.5 26.2
23.6 22.8
2.5 10.0
15.8 18.1
22.1 24.2
22.0 22.6
22.2 21.0
17.9
RoE - AT
• CAR inclusive of Credit and Market Risk started in December 2004 • CAR inclusive of Credit, Market and Operational Risk started in January 2010
1.1Tn from GIAA Recovery
1,099
31.3
26.4
23.4 27.7
25.3 23.2
24.6 20.8
15.7 15.4
13.4 15.3
15.5 14.9 16.6
17.8
CAR
16
4 .3
3.6 4
.9 4
.7 5
.4 5
.3 5.1
5.2 6
.0 5
.8 5
.1 5
.4 5
.2 5
.4 5
.2 5
.5 5
.8 5.7
5 .5
5 .3
5 .7
6 .1
5.9 5.9
5 .8
5 .9
5 .4
5 .8
5 .7
4 Q
04 4
Q 05
4 Q
06 4
Q 07
4Q 08
4 Q
09 1
Q 10
2 Q
10 3
Q 10
4Q 10
1Q 11
2 Q
11 3
Q 11
4 Q
11 1
Q 12
2 Q
12 3
Q 12
4 Q
12 1
Q 13
2 Q
13 3Q
13 4
Q 13
1 Q
14 2
Q 14
3 Q
14 4Q14
1Q15 2
Q 15
3 Q
15
NIM
8.9 10.7
11.0
9.0 10.5
9.4 8.9 9.1
9.8 9.6 8.7
9.0 8.7
8.7 8.2
8.1 8.4
8.2 8.1
7.8 8.3
9.0 9.1
9.2 9.6
9.6 9.1
9.2 9.2
4.8 7.3
6.4
4.5 5.3
4.3 4.0
4.0 3.9
3.8 3.8
3.8 3.7
3.4 3.2
2.8 2.7
2.7 2.8
2.6 2.8
3.1 3.5
3.9 3.8
3.9 3.6
3.7
Yield on Assets Cost of Funds
6.75 6.41
5.15 5.23
4.95 7.24
5.13 4.90
4.69 5.33
4.80 5.4
5.04 4.90
4.84 4.50
4.53 5.13
4.40 4.51
4.47 6.61
4.22 4.33 4.38
3.03 1.47
0.83 0.71
0.75 0.70
0.48 0.30
0.51 0.63
0.60 0.6
0.72 0.73
0.74 0.59
0.64 0.67
0.81 0.73
0.74 0.87
1.06 0.79
0.72
5
4Q 08
4 Q
09 1
Q 10
2 Q
10 3
Q 10
4 Q
10 1
Q 11
2 Q
11 3
Q 11
4 Q
11 1Q12
2 Q
12 3
Q 12
4 Q
12 1
Q 13
2Q13 3Q13
4 Q
13 1
Q 14
2 Q
14 3
Q 14
4 Q
14 1
Q 15
2 Q
15 3
Q 15
13.16 12.19
13.09 12.70
12.50 11.75
12.05 11.89
12.49 11.4
11.6 11.8
11.3 11.2
10.8 11.1
11.8 11.8
12.0 12.4
12.2 12.1
12.2 12.2
10.26 6.73
6.84 6.24
7.32 6.55
6.46 5.94
4.85 3.9 4.0
3.39 3.85
4.715.28 5.85
5.7 6.0
6.4 6.4
6.7 5.8
4.7 4.4 4.3
4.2 4.1
4.3 4.2 3.9
3.7 3.0 3.1 3.0 3.7
3.9 4.6
4.4 4.5
4.3 4.3
5 10
15 20
Avg Loan Yield Avg Bond Yield
Avg COF
Starting on 4Q2014, we backout the LPS premium from the interest expense
17
Non-Loan Related Fees Commissions 3Q-2015
2Q-2015 3Q-2014
Y-o-Y Q-o-Q
Δ Δ
Administration Fees 805
799 696
15.7 0.8
Opening LC, BG Cap Market custodian trustee 272
278 225
20.8 2.1
Subsidiaries 292
371 387 24.4
21.3 Transfer, Retail Transaction
480 471
368 30.4
2.0 Credit Cards
386 401
374 3.0
3.8 Mutual Fund, ORI Bancassurance
85 101
86 0.4
15.4 Syndications
34 93
33 n.a
n.a Payroll Package
21 19
21 1.8
11.8 Others
171 146
66 158.2 17.4
Total 2,546
2,677 2,255
12.9 4.9
Foreign Exchange Gains 533
473 404
31.9 12.7
Gains Fr Sale Incr. in Value of Sec. Gov. Bonds 134
17 71
n.a n.a
Cash Recoveries 731
614 549
33.0 19.0
Other Income 1,451
404 340
327.3 259.0
Total Fee Based Income As Reported 5,127
4,152 3,620
41.6 23.5
of Non Loan Related fees to total opr. income 29.7
26.0 25.8
18
827 1
,004 1
,110 1,384
1 ,051
1 ,265
1 ,459
1 ,682
1 ,524
1 ,510
1,883 2
,107 1
,614 2
,004 2
,071 2,565
2 ,034
2 ,322
2 ,375
3,167 2
,309 2
,693 2
,958 3
,488 2
,574 3
,173 3,322
1 ,116
1 ,390
1 ,019
1 ,328
1,306 1
,375 1
,485 1
,612 1,547
1 ,631
1 ,671
1 ,903
1 ,865
1 ,939
1 ,869
2,372 2
,042 2
,336 2
,679 2
,374 2,626
2 ,662
2 ,752
2 ,807
2,920 3
,109 2
,903
1 Q
09 2
Q 09
3 Q
09 4
Q 09
1Q10 2
Q 10
3 Q
10 4
Q 10
1 Q
11 2Q11
3 Q
11 4
Q 11
1 Q
12 2Q12
3 Q
12 4
Q 12
1 Q
13 2
Q 13
3 Q
13 4
Q 13
1Q14 2
Q 14
3 Q
14 4
Q 14
1 Q
15 2Q
15 3
Q 15
GA Expenses Personnel Expenses
Breakdown of 3Q 2015 Operating Expenses Quarterly Consolidated Operating Expenses CIR
Rp Bn Rp Bn
35.1 42.8
39.3 43.2
39.0 38.4
38.1 45.1
32.4 37.3
39.0 41.6
44.0 43.2
42.7 51.3
41.1 43.1
42.5 48.4
41.8 43.2
46.6 44.4
45.2 40.1
CIR
3Q 2015
3Q 2014
9M 2015
9M 2014
Growth QoQ
9M YoY
YoY Personnel Expenses
Base Salary 795
680 2,350
2,050 0.1 14.7
16.9 Other Allowances
1,434 1,351
4,322 3,890 3.4
11.1 6.1
Post Empl. Benefits 100
65 284
226 7.4
25.5 54.0
Training 99
99 198
243 52.7 18.5
0.0 Subsidiaries
476 557
1,779 1,633 29.1
9.0 14.6
Total Personnel Expenses 2,903
2,752 8,933
8,041 6.6 11.1
5.5 GA Expenses
IT telecoms 489
369 1,332
1,064 8.4
25.2 32.6 Occupancy Related
696 604
1,921 1,624
6.0 18.3 15.4
Promo Sponsor 300
322 723
743 16.0 2.8 6.9
Transport Travel 157
155 450
447 8.4 0.8
1.1 Goods, Prof. Svcs. Oth.
458 422
1,083 1,083 33.1 0.0
8.7 Employee Related
512 480
1,497 1,320 4.5
13.4 6.8
Subsidiaries 710
608 2,064
1,680 5.9 22.9 16.8
Total GA Expenses 3,322
2,958 9,070
7,961 4.7 13.9 12.3
Other Expenses 744
986 2,673
2,458 20.9 8.7 24.5
Total Operating Expenses 6,970
6,697 20,675 18,460 3.5 12.0
4.1
Top 10 Segments in Corporate Lending Expansion 3Q
5 – 3Q 4 Total Rp9.08 Tn
Rp Bn
491 557
766 987
1,051 1,154
1,671 2,780
2,817 8,654
Trad-HR Constr
Mining-Coal Trad-Exp
Mining-Metal Ore Mfg-Chem
Plantations Mfg-FB
Mfg-RawM Bus Serv
49.3
249.5 16.0
5.0 10.3
29.6
124.8 56.0
5.1 65.3
Rp Bn
Top 10 Segments in Commercial Lending Expansion 3Q 15
– 3Q 14 Total Rp21.60 Tn
1,124 1,274
1,275 1,368
1,485 1,527
1,669 2,180
2,622 2,697
2,910
Mfg-FB Mining-Coal
Mining-Oil Gas Bus Serv
Mfg-Oth Trad-Imp
Mfg-Text Mfg-RawM
Mfg-Chem Plantations
Trad-Distr
13.5
12.5 12.1
10.1 7.7
7.1 6.9
6.3 5.9
5.9 5.2
13.5
19
Whol esal
e Transacti
ons Dri
vi n
g CASA
Whol esal
e CAS A
Deposi ts
58,055 62,257
61,691 53,604
74,116 89,959
74,334 73,192
80,868 141,540
10 ,000
10 ,000
30 ,000
50, 000
70 ,000
90 ,000
110, 000
130 ,000
150 ,000
2007 2008
2009 2010
2011 2012
2013 2014
3Q14 3Q15
To tal
CAS A
Rp B
n 75
.0 Yo
Y Gr
o w
th
745 2,414
4,066 6,153
7,784 10,943
11,899 12,932
13,629 13,873
14,105 14,397
14,676
2006 2007
2008 2009
2010 2011
2012 2013
3Q14 4Q14
1Q15 2Q15
3Q15
Ca sh
Ma na
g em
en t
Use rs
248 677
1,178 2,201
2,657 3,598
3,989 4,484
4,832 5,123
4Q10 4Q11
4Q12 4Q13
1Q14 2Q14
3Q14 4Q14
1Q15 2Q15
A ver
age of
Ca sh
Ma na
g em
en t
000 ,
t ot
al 15
.8 Mn
tr an
sact ion
s in
3 Q
2015
E xc
lud ing
M an
di ri
T ran
sa ct
io n
S yst
e m
21 Forex
34 42
63 61
56 44
30
281,153 310,512
322,795 399,500
379,730 250,183
263,681
- 50,000
100,000 150,000
200,000 250,000
300,000 350,000
400,000 450,000
- 10.0
20.0 30.0
40.0 50.0
60.0 70.0
Dec 10 Dec 11
Dec 12 Dec 13
Dec 14 Sep 14
Sep 15
Value USD Bn of Trx
Wholesale Remittance
70 94
121 135
146 108
98
435,866 448,219
599,909 651,241
739,046 547,317
579,147
- 100,000
200,000 300,000
400,000 500,000
600,000 700,000
800,000
- 20.0
40.0 60.0
80.0 100.0
120.0 140.0
160.0
Dec 10 Dec 11
Dec 12 Dec 13 Dec-14
Sep 14 Sep 15
Value USD Mn of Trx
Mandiri Cash Management
549 818
1 ,5
1 9
2 ,231
3 ,120
2 ,196
3 ,023
2,503 7,668
13,676 24,543
44,184 30,732
45,446
25,000 15,000
5,000 5,000
15,000 25,000
35,000 45,000
- 500.0
1,000.0 1,500.0
2,000.0 2,500.0
3,000.0 3,500.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Sep 14 Sep 15
Value Rp Tn of Trx 000
Trade Transactions : Export, Import, Domestic
Excluding Mandiri Transaction System
85 110
125 133
137 101
97
495,813 510,916 517,251 520,948 509,207
368,177 349,567
- 100,000
200,000 300,000
400,000 500,000
600,000
- 20.0
40.0 60.0
80.0 100.0
120.0 140.0
160.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Sep 14 Sep 15
Value USD Bn of Trx
22
74 .6
78 .8
74 .4
80 .4
75 .9
81 .3
86 .3
95 .5
88.2 93
.4 98
.5 109.6
107 .3
112 .7
120 .4
134.0 132
.7 140
.6 146
.1 165
.0 157
.5 166
.8 176
.3 190
.9 179.0
180 .8
184 .7
202.6 182
.5 186
.0 188
.0
5.1 6.2 5.1 6.1 6.8 6.9
7.4 8.1
9.3 10.211.0
11.011.711.9 11.5
11.312.7 12.8
13.0 13.7
14.7 15.6
18.4 20.7
21.0 22.021.8
24.0 22.223.2
24.3
4.4 5.1 5.3 6.8 5.6
6.1 8.0
9.4 8.2
8.8 9.1
11.110.511.9 12.2
15.714.6 15.4
16.1 18.6
17.0 16.7
28.6 33.0
29.7 33.634.4
40.2 33.5
36.425.0
1.41.4 1.8
1.7 2.3
2.5 2.4
2.7 2.7 2.7
3.3 3.2 3.5
3.5 4.1
4.2 4.3
4.3 10.7
11.4 12.1
11.9 13.1
13.0 12.8
14.4 7.8
44.442.050.6 63.462.965.1
68.7 68.571.870.6
68.7 70.569.068.6
70.8 73.171.6
70.3 71.5
71.4 72.1
70.7 80.2
84.5 88.4
100.1 108.3
120.0 119.2
116.0 110.0
5.0 5.1 5.4 7.7 7.4
7.4 7.5
6.8 6.0 5.7 5.8
5.8 5.3 5.2 5.2
5.3 5.0 5.0
5.1 5.0
4.7 4.6
6.4 7.0
6.3 7.0
7.2 9.5
9.0 7.8 7.7
20 40
60 80
100 120
140 160
180 200
220 240
260 280
300 320
340 360
380 400
420 440
1 Q
08 2
Q 08
3Q 08
4 Q
08 1
Q 09
2 Q
09 3
Q 09
4 Q
09 1
Q 10
2 Q
10 3
Q 10
4Q 10
1 Q
11 2
Q 11
3Q 11
4 Q
11 1
Q 12
2 Q
12 3Q
12 4
Q 12
1 Q
13 2
Q 13
3 Q
13 4
Q 13
1 Q
14 2
Q 14
3 Q
14 4Q
14 1
Q 15
2 Q
15 3Q
15 Rp Savings Deposits
FX Savings Deposits Rp Demand Deposits
FX Demand Deposits Rp Time Deposits
FX Time Deposits
Retail Deposit Analysis – Bank Only
2.5 2.8 4.2
3.4 3.3
3.1 2.5 2.32.4
2.8 2.0
2.2 2.0
2.0 2.11.9 2.1
2.1 3.2
3.0 3.3
2.5 2.6
2.1 2.2 2.4
1.8 1.5 1.6
1.5 1.6
1.5 1.51.61.5
1.4 1.3
1.2 1.2
6.8 6.3
9.3 9.5
8.7 7.2
6.5 6.9
6.3 6.5
6.5 5.7
5.0 4.9
5.1 4.9
5.0 5.5
6.6 7.0
7.3 8.3
7.9 7.8
7.4 7.5
5 10
15 Rp DD
Rp Savings Rp TD
Average Quarterly Deposit Costs
2.4 1.6
1.8 0.9
0.9 0.1
0.1 0.1
0.3 0.30.2
0.2 0.3
0.3 0.3
0.3 0.3 0.3
0.3 0.4
2.6 2.9 2.8
3.7 3.9
3.0 1.9
0.3 0.5 0.4
0.8 0.7
0.7 0.5
0.6 0.8
1.2 1.2
1.1 1.3
1.8 1.2
0.8
2 4
1 Q
08 2
Q 08
3 Q
08 4Q
08 1
Q 09
2 Q
09 3Q
09 4
Q 09
1 Q
10 2
Q 10
3Q 10
4 Q
10 1
Q 11
2 Q
11 3
Q 11
4 Q
11 1
Q 12
2 Q
12 3
Q 12
4Q 12
1 Q
13 2
Q 13
3Q 13
4 Q
13 1
Q 14
2 Q
14 3Q
14 4
Q 14
1 Q
15 2
Q 15
3 Q
15 FX DD
FX TD 63.5
62.3 61.4
60.4 62.564.7
63.4 63.8
66.1 63.3
63.8 64.9
66.1 66.5
69.6 70.1
72.5 71.6
72.9 71.9
69.9 68.8
68.4 66.2
67.7 65.1
CASA as of total deposits
23
60 ,676
63 ,323
66 ,851
7 3
,3 2
4 81
,046 84
,675 91
,504 9
6 ,2
6 8
105 ,192
108 ,434
1 1
8 ,7
8 8
123 ,833
130 ,158
131 ,857
140 ,189
146 ,744
157 ,974
158 ,173
165 ,304
1 6
7 ,4
2 9
27.7 28.6
27.6 28.3
29.6 29.6
29.8 30.2
30.9 31.8
31.7 31.3
31.2 31.8
32.6 32.5
33.2 33.1
33.3 33.3
20 22
24 26
28 30
32 34
30,000 40,000
50,000 60,000
70,000 80,000
90,000 100,000
110,000 120,000
130,000 140,000
150,000 160,000
170,000
4 Q
2010 1
Q 2011
2 Q
2011 3
Q 2011
4Q 20 11
1 Q
2012 2
Q 2012
3 Q
2012 4Q
20 12
1 Q
2013 2
Q 2013
3Q 20
13 4
Q 2013
1 Q
2014 2
Q 2014
3 Q
2014 4
Q 2014
1 Q
2015 2
Q 2015
3 Q
2015
Retail to Total Loans
Retail to Total Loans
Micro Credit Business Banking
Consumer Finance
Rp Bn
62,443 69,528
7,085
3Q 2014 Growth
3Q 2015
YoY 11.3
Consumer Finance Rp Bn
Business Banking
51,999 57,905
5,906
3Q2014 Growth
3Q2015
YoY 11.4
Rp Bn Micro Credit
32,706 39,996
7,290
3Q2014 Growth
3Q2015
YoY 22.3
Strong Mi
crofi n
ance Grow
th
200 300
502 687
898 897
903 934
600 800
800 878
928 1,027
1,127 1,128
1,209 1,326
10 152
480 710
760 751
706 703
714 685
3 5
6
2008 2009
2010 2011
2012 2013
2014 1Q 15
2Q 15 3Q 15
Bra n
ch Unit
Ki o
sk C
a sh
O u
tl e
t
Cus tome
rs 000
Ne tw
or k
Of Ne w
Cus tome
rs
73,566 79,500
76,325 94,855
74,037 110,000
121,007 146,359
126,509 140,064
131,715 147,825
138,747 160,620
136,196 162,181
140,886 167,145
158,909 162,738
134,501 138,500
1Q 10 2Q 10
3Q 10 4Q 10
1Q 11 2Q 11
3Q 11 4Q 11
1Q 12 2Q 12
3Q 12 4Q 12
1Q 13 2Q 13
3Q 13 4Q 13
1Q 14 2Q 14
3Q 14 4Q 14
1Q 15 2Q 15
271 430
562 694
815 889
1 ,009
1 ,046
1 ,079
1,0 88
2008 2009
2010 2011
2012 2013
2014 1Q 15
2Q 15 3Q 15
25
13 ,500
14 ,268
15 ,523
16 ,466
17 ,779
18 ,764
2 ,1
1 3
20 ,919
2 2
,8 1
8 24
,092 26
,135 27
,357 26
,995 2
6 ,6
9 26
,505 26
,347 26
,495 26
,207 26
,340 26
,369 3
,957 3
,964 3
,9 7
9 3
,949 3
,8 8
7 3
,777 3
,679 3
,571 3
,471 3
,3 6
5 3
,312 3
,240 3
,181 3
,172 3
,198 3
,240 3
,310 3
,326 3
,4 3
2 3
,534
6, 374
6 ,398
6 ,708
6 ,861
6 ,995
7, 143
7 ,412
7 ,753
8 ,206
8 ,386
8 ,958
9 ,374
9 ,781
10 ,030
10, 642
11 ,253
11, 880
12 ,201
12 ,838
13 ,408
3 ,589
3, 575
3 ,761
3 ,910
4 ,296
4 ,245
4 ,492
4 ,590
5 ,035
5 ,025
5, 195
5 ,303
5, 620
5 ,557
6 ,855
7 ,568
8 ,288
8, 343
8 ,751
8 ,683
2 ,826
3 ,454
3 ,492
4 ,200
5 ,115
5 ,829
6, 593
6 ,609
7, 209
7 ,486
7 ,905
9 ,013
10 ,218
11, 083
12 ,260
13 ,271
13 ,983
14 ,890
15 ,630
16 ,641
447 698 791
873 928
964 1,016 1,037
1,010 966
927 904
809 840 805
765 750
683 733
892
2,500 5,000
7,500 10,000
12,500 15,000
17,500 20,000
22,500 25,000
27,500 30,000
32,500 35,000
37,500 40,000
42,500 45,000
47,500 50,000
52,500 55,000
57,500 60,000
62,500 65,000
67,500 70,000
72,500 75,000
4 Q
10 1
Q 1
1 2
Q 11
3 Q
11 4
Q 11
1 Q
12 2
Q 1
2 3
Q 12
4 Q
12 1
Q 13
2 Q
13 3
Q 13
4 Q
13 1
Q 14
2 Q
14 3
Q 1
4 4
Q 14
1 Q
1 5
2 Q
15 3
Q 15
Other Auto
Credit Cards Payroll Loans
Home Equity Loans Mortgages
Loan Type Growth
Y-o-Y Q-o-Q
Other 18.84
6.43 Auto Loans
25.40 6.47
Credit Cards 14.74
-0.77 Payroll Loans
26.74 5.41
Home Equity Loans 9.07
2.96 Mortgages
0.08 0.11
Total Consumer 11.35
2.66 Quarterly Consumer Lending Balances by Type
Consumer Lending Growth by Type
Rp 69.5 Tn
Auto Motorcycle Loans channeled or executed through finance companies = Rp 9.2 Tn in our Commercial Portfolio
26 Quarterly Transaction Value Rp Tn
Quarterly Users Mn
Inactive cards have been purged 95.5
122.2 147.7
153.8 170.0
179.3 191.2 192.6
208.1 210.0 241.5
2.1 3.5 4.1 5.0
6.6 8.3 10.5
17.6 28.3
35.7 38.9
7.1 14.0
18.1 23.5 26.8
29.4 33.3 33.3 34.5
46.7 32.6
20 40
60 80
100 120
140 160
180 200
220 240
4 Q
09 4
Q 10
1 Q
11 2
Q 11
3 Q
11 4
Q 11
1Q 12
2 Q
12 3
Q 12
4 Q
12 1
Q 13
2Q 13
3 Q
13 4Q
13 1
Q 14
2 Q
14 3
Q 14
4 Q
14 1
Q 15
2 Q
15 3
Q 15
ATM Mobile Banking
Internet Banking
7.7 8.6
8.2 9.2
10.0 10.6
11.1 11.6
11.8 12.4 12.6
3.2 4.7
4.9 5.3
5.6 5.8
6.1 6.3
6.5 6.7 6.8
1.2 1.0 1.1
1.2 1.3 1.4 1.5 1.6
1.7 1.8 1.9
2 4
6 8
10 12
14
4 Q
09 4
Q 10
1 Q
11 2
Q 11
3Q 11
4 Q
11 1
Q 12
2 Q
12 3
Q 12
4Q 12
1 Q
13 2Q
13 3
Q 13
4 Q
13 1
Q 14
2 Q
14 3
Q 14
4 Q
14 1
Q 15
2 Q
15 3Q
15 Debit Cards
Mobile Banking Internet Banking
Quarterly Transaction Volume Mn
142 157
184 189
212 218 233 235
246 249 293
39 36
44 41
43 41
39 44
51 47
48
12 18
23 26
32 31 34 57
70 113
172
17 42
55 78
85 67
76 81
89 117
102
25 50
75 100
125 150
175 200
225 250
275 300
4 Q
09 4
Q 10
1 Q
11 2
Q 11
3 Q
11 4
Q 11
1Q 12
2 Q
12 3
Q 12
4 Q
12 1
Q 13
2Q 13
3 Q
13 4Q
13 1
Q 14
2 Q
14 3
Q 14
4 Q
14 1
Q 15
2 Q
15 3
Q 15
ATM Branch
Mobile Banking Internet Banking
27
Volume Mandiri Business Saving Account Rp Tn
Numbers of EDC
23,690 27,611
33,732 47,127
92,903 180,532
230,352 270,352
282,442 288,509
294,437
2007 2008
2009 2010
2011 2012
2013 2014
Q 1
2015 Q
2 2015
Q3 2015
Fee Income from e-channel Tx Rp Bn
52.1 89.4 126.2
200.3 258.2 315.2 347.6
414.7 604.3
65.5 98.5
166.6 196.5
285.7 318.6
382.0 490.3
663.4
81.9 110.5
194.5 249.3
313.9 361.8
437.5 489.2
668.2
89.0 117.8
223.7 268.5
312.8 464.4
512.9 664.8
2007 2008
2009 2010
2011 2012
2013 2014
2015
Q4 Q3
Q2 Q1
38.8 YoY
Growth
3.5 4.8 8.0
17.7 34.7
59.4 85.8
102.3
87.8 96.9
2007 2008
2009 2010
2011 2012
2013 2014
3 Q
2014 3
Q 2015
10.3 YoY
Growth
28
Fiesta Point Program
A program to get points based on savings average balance and of transactions through e-channel or branch, so that the Customer has
the opportunity to earn immediate prizes.
Mandiri Belanja Untung Program
Prizes for buyers who do the transactions in the merchant as a participants, or using Mandiri EDC. For sellers, they have the
opportunity to be included to the national lucky draw.
Belanja Hoki Dagang Hoki Program
Co-promotion with the ITC Group for the merchant and the buyers who transact in ITC by using Mandiri Debit and also a reward
program for the building management.
MTB Transaction Volume
201,106 212,844
261,935 265
,423 272
,212 290
,019 306
,831 349
,868 299
,417 322
,587 308
,832 9,235
10,601 11,385
12,616 12,773
14,068 14,508
16,052 15,996
17,444 17,101
- 3,000
6,000 9,000
12,000 15,000
18,000
- 50,000
100,000 150,000
200,000 250,000
300,000 350,000
400,000
1 Q
13 2
Q 13
3 Q
13 4
Q 13
1 Q
14 2
Q 14
3 Q
14 4
Q 14
1 Q
15 2
Q 15
3Q 1
5
of Volume of Transactions 000
MIB Transaction Value Users
18 ,528
25,857 32,273
42,582 47
,304 53
,124 57
,447 73
,666 79
,970 88
,013 79
,173 11,535
13,542 15,312 15,971
17,802 18,216 22,570
24,676 26,441 28,122 27,591
1Q 13 2Q 13 3Q 13 4Q 13 1Q 14 2Q 14 3Q 14 4Q 14 1Q 15 2Q 15 3Q 15 Transaction Value Rp Bn
of Active Users
SME Business w Mandiri Acc
543,972 643,334
789,300 807,496 827,261 839,345
2012 2013
2014 1Q 2015
2Q 2015 3Q 20152
14,058 13,451
13,502 15,918
17,255 17,124
19,559 18,838
18,886 18,824
19,054 16,924
14,846 14,292
13,336 12,986
13,944 13,606
15,676 14,856
15,626 16,989
17,672 17,755
19,272 21,586
23,825 22,958
27,116 29,549
11 .5
10 .0
9 .2
9 .1
9 .8
9 .4
10 .4
9 .5
9 .4
8 .6
8 .2
6 .9
5 .9
5 .2
4 .5
4 .1
4 .3
3 .9
4 .3
3 .8
4 .0
4 .0
3 .9
3 .8
4 .1
4 .7
4 .3
5 .1
2 ,000
4 ,000
6 ,000
8 ,000
10 ,000
12 ,000
14 ,000
16 ,000
18 ,000
20 ,000
22 ,000
24 ,000
26 ,000
28 ,00
30 ,00
1Q08 2Q08
3Q08 4Q08
1Q09 2Q09
3Q09 4Q09
1Q10 2Q10
3Q10 4Q10
1Q11 2Q11
3Q11 4Q11
1Q12 2Q12
3Q12 4Q12
1Q13 2Q13
3Q13 4Q13
1Q14 2Q14
3Q14 4Q14
1Q15 2Q15
S pe
c ial
Me nti
on S
pe c
ial Me
nti on
Rati o
NPL Mo vem
en t
- Cons
ol ida
ted
5.14 4.74
4.44 4.73
5.85 4.78
3.79 2.79
2.56 2.54
2.60 2.42
2.60 2.42
2.56 2.21
2.22 2.07
2.04 1.87
2.08 1.89
1.90 1.90
2.07 2.23
2.16 2.15
2.27 2.43
2.81
116 .0
122 .5
138 .9
127 .1
116 .6
136 .1
155 .2
206 .0
191 .7
19 2.4
155.5 185.1
185 .1
189 .6
193 .4
185 .5
187 .6
185 .3
170 .3
157 .4
157 .1
150 .5
137 .7
136 .2
1Q 08 2Q 08
3Q 08 4Q 08
1Q 09 2Q 09
3Q 09 4Q 09
1Q 10 2Q 10
3Q 10 4Q 10
1Q11 2Q11
3Q11 4Q11
1Q12 2Q12
3Q12 4Q12
1Q13 2Q13
3Q13 4Q13
1Q14 2Q14
3Q14 4Q14
1Q15 2Q15
3Q15
Gro ss
N PL
Rat io
Pr o
vN PL
Gross N
PLs 2.8
1, Coverage
at 136. 2
- Category 2 at
5. 09
Ca tegory
2 Loans
Non-Performing Loans by Segment
Excluding loans to other banks
NPLs 3Q
NPLs Rp tn
Rp tn Corporate
3.19 0.40
1.72
Commercial 3.80
1.37 2.54
Small 2.28
0.22 3.94
Micro 1.48
0.11 3.70
Consumer
1.39 0.08
2.00
Total 12.15
2.17 2.41