Mandiri - Investor Relations - Corporate Presentations
PT Bank Mandiri (Persero) Tbk
9M 2015
Results Presentation
(2)
Share Information
∆ fro : IPO Dec 31, 2014
BMRI 1,093.52% -26.45%
JCI 705.03% -19.19%
No. of
Investor % No. of shares %
I DOMESTIC
1. Government of RI 1 0.00% 14,000,000,000 60.00% 2. Retail 18,406 82.23% 252,231,989 1.08% 3. Employees 1,840 8.22% 23,394,118 0.10% 4. Cooperatives 7 0.03% 1,232,056 0.01% 5. Foundation 30 0.13% 18,829,845 0.08% 6. Pension Funds 193 0.86% 176,256,230 0.76% 7. Insurance 80 0.36% 442,316,436 1.90% 8. Banks - 0.00% - 0.00% 9. Corporations 145 0.65% 599,487,073 2.57% 10. Mutual Funds 214 0.96% 667,540,764 2.86%
Total 20,916 93.44% 16,181,288,511 69.35% II INTERNATIONAL
1. Retail 106 0.47% 1,294,249 0.01% 2. Institutional 1,362 6.08% 7,150,750,573 30.65%
Total 1,468 6.56% 7,152,044,822 30.65%
By 30 September 2015
22,384
100.00% 23,333,333,333 100.00% III TOTAL
No. Description
-200% 0% 200% 400% 600% 800% 1000% 1200% 1400% 1600% 1800%
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BMRI JCI
(3)
2
Table of Contents
Results Overview Page #
I do esia s E o o i Co ditio 3
9M 2015 Highlights 4
Key Indicators + Financial Highlights 5 –6
SBU Performance Highlights 7
Ba k s Pe fo a e 8 –11
Loan Performance 12 –14
ROE & NIM 15 –16
Fee-Based & CIR 17 –18
Wholesale Business 19 –21
Retail Business 22 –28
NPL Movement 29 –32
Subsidiaries 33 –35
Targets & Initiatives 36 Additional InformationOperating Performance Highlights Supporting Materials
(4)
Core inflation remains stable and
headline inflation expected to drop
Inflation And Current Account Deficit Appear Manageable
The Current Account Deficit is
improving through 3Q15
GDP expansion remains below the
historical average and under pressure
0 2 4 6 8 10 12 14 16 18 20 Se p -06 Se p -07 Se p -08 Se p -09 Se p -10 Se p -11 Se p -12 Se p -13 Se p -14 Se p -15
Headline inflation (% YoY) Core inflation (% YoY) BI rate (%)
(10) (5) -5 10 15 (15) (10) (5) -5 10 15 20 1Q 10 2 Q 10 3 Q 10 4 Q 10 1 Q 11 2 Q 11 3 Q 11 4 Q 11 1 Q 12 2 Q 12 3 Q 12 4Q 12 1Q 13 2 Q 13 3 Q 13 4 Q 13 1Q 14 2 Q 14 3 Q 14 4 Q 14 1 Q 15 2 Q 15
Capital and Financial Account Current Account (CA)
BoP 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 9 1 Q 06 3 Q 06 1 Q 07 3 Q 07 1 Q 08 3 Q 08 1 Q 09
3Q09 1Q10 3
Q 10 1 Q 11 3 Q 11 1Q12 3 Q 12 1 Q 13 3 Q 13 1 Q 14 3 Q 14 1 Q 15 3 Q 15 4.67 7.50 6.83 5.07 5.87
(5)
Cash Management
•
14,676 Customers
•
45.4 Mn Tx YTD
2015
(2)4
Bank Mandiri Remains on T
a k to e o e I do esia s Most
Admired Financial Institution
Retail Loans
(1)•
Rp 167.4 Tn
•
33.3% of Loans
•
High yield loan
amounting Rp 109.5 Tn
Subsidiary Income
•
Total Rp 1.42 Tn
•
Sum of income from
10 subsidiaries
(9.8 % of EAT)
Alliances
•
Bank Guarantee: Rp 18.3 Tn
•
Foreign Exchange: Rp 12.8 Tn
•
Fund Under Management
(FUM): Rp 3.8 Tn
e-Channel Tx
•
1.6 Bn YTD
•
24.5% YoY Growth
# of Cards Issued
•
Credit
3.89 Mn
•
Debit 12.80 Mn
•
Prepaid 6.21 Mn
(1) Small Business, Micro and Consumers (2) Excluding Mandiri Transaction System
(3) Incl. KSM Centre, MMU Cash outlet and MobilMU
# of Accounts
•
Deposit 16.63 Mn
•
Loan 1.59 Mn
including mortgage
accounts of 163,649
# of new Accounts (YTD)
•
Deposit 3.14 Mn
•
Loan 462,826
# of Outlets
2,380 Branches
2,951 Micro Outlets
(3)17,341 ATMs
(6)
5
K
e
y
Indi
ca
tor
s
R
emai
n
St
abl
e
22.10% 24.40% 22.00% 22.55% 22.23% 20.95% 17.89%
2009 2010 2011 2012 2013 2014 9M 2015
R
e
turn
on E
qu
ity
(%
)
Tot
al
CAS
A
(Rp
Bn
)
Non P
erf
ormi
ng
Loan
(%
)
186,492 201,958 256,395 316,127 359,957 380,512 415,908
2009 2010 2011 2012 2013 2014 9M 2015 2.79%
2.42% 2.21% 1.87% 1.90% 2.15% 2.81%
2009 2010 2011 2012 2013 2014 9M 2015
7,155 9,218 12,246 15,504 18,204 19,872 14,583
2009 2010 2011 2012 2013 2014 9M 2015
E
arni
ng
Aft
er T
a
x (
Rp
Bn
)
198,547 246,201 314,381 388,830 472,435 529,973 560,630
2009 2010 2011 2012 2013 2014 9M 2015
Tot
al
Loans
(
Rp
Bn
)
Ne
t
In
ter
es
t Mar
gi
n
(%
)
5.04% 5.28% 5.11% 5.46% 5.74% 5.97% 5.81%
2009 2010 2011 2012 2013 2014 9M 2015
(7)
6
Key Financial Highlights
Ba k Ma di i s
9M 2015 performance across several key indicators:
9M
9M
%
Loans
Rp 506.5 Tn
Rp 560.6 Tn
10.7%
Gross NPL Ratio
Net NPL Ratio
2.16%
0.82%
2.81%
1.07%
30.0%
30.6%
Low Cost Funds Ratio
[Low Cost Funds (Rp)]
61.2%
Rp 361.8 Tn
63.5%
Rp 415.9 Tn
3.8%
15.0%
NIM*
5.90%
5.81%
(1.6%)
Efficiency Ratio
45.1%
43.1%
(4.5%)
Earnings After Tax
Rp 14,454 Bn
Rp 14,583 Bn
0.9%
(8)
Balanced Earnings from All Business Units
869 1,105
1,410
1,036
1,758
49
735
635
2,054 727
Treasury and Markets
Corporate Banking
Commercial Banking
Consumer Banking
Micro and Business
Banking
Asset Spread Liability Spread
Net Interest Income Analysis 3Q 2015
(Rp Bn)
Net Interest Income
Fee Based Income 3Q 2015
(Rp Bn)
370
1,317 277
358
839
Micro and Business Banking Consumer Banking Commercial Banking Corporate Banking Treasury and
Markets
918
3,090
1,840
1,845
(9)
97 .1 102 .9 108 .8 121 .9 119 .8 126 .5 135 .4 151 .8 150. 4 159 .9 166 .2 186 .9 179. 9 189. 8 198 .8 214 .7 201 .9 203 .0 208 .0 227 .7 207 .3 211 .0 218 .1 9.910.811.6 11.612.312.712.2 12.013.413.614.0 15.315.816.819.0 20.7 22.123.222.3 24.7 23.325.429.4 47 .8 50 .3 39 .9 46
.2 45.3
47 .9 49 .4 67 .3 75 .0 59 .0 63.0 77
.9 61.2
74 .6 63.9 73.4 67 .2 74 .2 79 .6 78 .9 83 .4 91 .7 90 .7 22.023.122.9 22.225.422.324.0 25.328.228.028.5 36.1 33.3 38.549.2 51.1 43.545.0 52.0 49.1 58.1 75.877.6 124. 4 127. 8 127 .0 147 .8 143 .5 140 .8 140 .0 148 .1 120 .8 137 .5 138 .9 150 .7 152. 8 153 .7 155 .2 176 .2 176. 9 190. 0 201 .6 222 .3 226 .2 220 .5 212 .1 11.811.711.1 12.510.312.415.3 17.8 15.620.3 20.4 16.1 24.0 29.028.2 20.1 20.0 20.5 27.5 33.730.5 30.526.6 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 460 480 500 520 540 560 580 600 620 640 660 680 1Q '10 2 Q' 10 3 Q' 10 4 Q' 10 1 Q' 11 2 Q' 11 3 Q' 11 4 Q' 11 1 Q' 12 2 Q' 12 3 Q' 12 4Q '12 1 Q' 13 2 Q' 13 3 Q' 13 4Q '13 1Q '14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15
FX Time Rp Time
FX Demand Rp Demand FX Savings Rp Savings
74 .5 80 .7 84 .2 85 .4 85 .1 96 .2 103 .2 106 .2 113 .0
119.2 123.2 126
.3 124 .7 146 .9 155 .2 163 .7 160 .8 161 .3 171.9 173 .3 170 .7 176 .8 180 .9
0.2 0.41.3 1.4 1.6
1.5 1.71.4 1.3
1.5 1.6 1.8 1.6
1.51.72.0 2.3 1.3
1.3 1.3 0.8 1.00.9
49 .1 53 .1 57 .5 63 .8
64.7 70.1
74 .7 80 .7 82 .5 89 .8 93 .3 102.7 102.0 104 .2 111 .0 116 .9 116 .3 123 .7 127 .7 138 .9 145.1 148 .9 149 .4 24.726.7 28.630.732.4 34.336.3 39.040.7 43.344.5 47.749.3 52.4 55.2 56.6 57.4 60.3 62.4 64.765.767.7 69.5 17.719.3 20.522.723.3 25.8 27.630.2 30.9 33.135.0 38.438.4 42.5 43.7 46.5 46.3 49.0 52.0 57.255.357.9 57.9 5.6 6.0
6.57.3 7.7
8.5 9.511.8 13.1 15.116.8 19.0 20.7 23.9 24.927.0 28.231.0 32.736.0 37.239.7 40.0 9.7 9.1 8.6 7.8 6.7 6.1 6.14.6 4.8 4.84.9 4.0 3.9 3.9 4.2
4.2 3.93.9
3.8 3.7 3.8 3.8 4.1 20.4 22.724.6 27.230.3 34.2 38.4 40.540.9 43.646.0 48.9 50.9 53.5 54.9 55.555.355.5 54.6 54.7 54.357.0 57.9 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 460 480 500 520 540 560 580 1 Q' 10 2 Q' 10 3 Q' 10 4Q '10 1Q '11 2 Q' 11 3 Q' 11 4 Q' 11 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1Q '13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4Q '14 1Q '15 2 Q' 15 3 Q' 15 Subsidiaries Recovery
Micro Small
Cons Comm
Int'l Corp
Maintaining Momentum for Growth
Y-o-Y (3.4%) 5.2% 49.3% 14.1% 4.9% Y-o-Y 9.8% 11.4%
Loans by SBU + Subsidiaries
(Rp Tn)
17.0%
5.2%
Deposits by Product
–
Consolidated
(Rp Tn)
*Loans from Treasury & International have been reallocated to Corporate following the reorganization in early 2010
(25.7%)* 32.2% 10.7% 560.6 Tn Total Total 590.9 Tn
654.6 Tn 10.8%
5.9%
8
506.5 Tn11.3% 22.3%
(10)
3 Key Areas of Focus for 2020
Deepen Client
Relationship
Accelerate Growth
Segment
Wholesale Strategy
Group-wide Strategy
Retail Strategy
Integrate The Group
Integrated Wholesale Transaction Bank
Holistic Product Suite
Sector-Led Solutions
Through Expertise-led Client Solutions
Cross-Border Coverage Supporting Clients’ Regional Needs
Current Achievments ( 9M 2015)
Total Wholesales Fees Rp 1.9 Tn1) Total Wholesale Low Cost Deposits
Rp 141.5 Tn.
Growth of Cash Management Transaction
37.7%2).
Culture of Cross-Selling across Wholesale, Retail and Subsidiaries
Engaging in Integrated Retail Initiatives with Subsidiaries and Business Units to
Drive Cross-Selling
Current Achievments (9M 2015)
Micro
Easy Access & Simple Products
SME
One-Stop Sales & Service
Individual
Growing with our Customers
Current Achievements (9M 2015)
Total Retail Fees of Rp 5.1 Tn 1)
Total Retail Low-Cost Funds Rp 245.1 Tn
YoY increase in E-Channel transaction : 24.5%
Mandiri Business Savingreaches Rp 96.9 Tn
V
V
V
V
V
Volume of Business Alliances :
Bank Guarantee : Rp 18.3Tn. Foreign Exchange : Rp 12.8Tn. FUM : Rp 3.8 Tn
Income Alliance Wholesale = 52.2%
Auto & 2 W Loan : 388 Bn # Credit Cards : 316,649
(11)
Strong and Liquid Balance Sheet
10
Assets
3Q 2015
3Q 2014
Liabilities
3Q 2015
3Q 2014
Cash
19,062
15,727 Current Account
168,387
131,547
Current Acc w/ BI & Other Banks
71,415
56,968 Savings
247,521
230,219
Placement w/ BI & Other banks
57,207
60,395 Time Deposits
238,688
229,124
Advances (Other)
40,851
23,380
Marketable Securities
45,922
36,742
Total Deposits
654,595
590,890
Government Bonds
101,079
87,640
Loans (Gross)
560,630
506,456 Securities Issued
1,805
2,014
Provisions of Loans
(21,450)
(17,297) Deposits from other banks
39,640
28,471
Net Loans
539,180
489,159 Borrowings
20,173
15,547
Reverse Repo
1,849
2,911 Other Int. Bearing Liabilities
29,577
12,085
Other Provisions
(2,531)
(2,046) Non Int. Bearing Liabilities
46,832
50,120
Deferred Tax Assets
3,986
3,344 Equity incl. Minority Interest
113,137
99,034
Other Assets
27,739
23,941
(12)
Strong Revenue Growth
Summary P&L (Rp Bn) 3Q 2015 2Q 2015 3Q 2014 9M 2015 9M 2014 9M Y-o-Y
(%)
Y-o-Y (%)
Q-o-Q (%)
Interest Income 18,066 17,454 15,984 52,637 45,275 16.3% 13.0% 3.5%
Interest Expense 6,814 6,518 6,303 20,185 16,970 18.9% 8.1% 4.5%
Net Interest Income 11,252 10,936 9,681 32,452 28,306 14.6% 16.2% 2.9%
Net Premium Income 886 875 724 2,441 1,984 23.0% 22.3% 1.2%
Net Interest Income & Premium Income 12,138 11,811 10,405 34,893 30,289 15.2% 16.6% 2.8%
Other Non Interest Income
* Other Fees and Commissions 2,546 2,677 2,255 7,572 6,598 14.8% 12.9% (4.9%)
* Foreign Exchange Gains - Net 533 473 404 1,394 1,188 17.4% 32.1% 12.7%
* Gain fr. sale & Incr. in Val & Sale of Bonds (134) (17) 71 80 270 (70.5%) N/A N/A
* Others 2,182 1,018 889 4,111 2,836 44.9% 145.5% 114.3%
Total Non Interest Income 5,127 4,152 3,620 13,157 10,892 20.8% 41.7% 23.5%
Total Operating Income 17,265 15,963 14,025 48,050 41,182 16.7% 23.1% 8.2%
Provisions, Net (4,495) (2,446) (909) (8,491) (3,750) 126.4% 394.4% 83.7%
Personnel Expenses (2,903) (3,109) (2,752) (8,933) (8,041) 11.1% 5.5% (6.6%)
G&A Expenses (3,322) (3,173) (2,958) (9,070) (7,961) 13.9% 12.3% 4.7%
Loss from decr. in value of Sec & Gov Bonds - - -
-Other Expenses (744) (941) (986) (2,673) (2,458) 8.7% (24.5%) (20.9%)
Total Expense (6,970) (7,223) (6,697) (20,675) (18,460) 12.0% 4.1% (3.5%)
Profit from Operations 5,800 6,293 6,419 18,884 18,971 (0.5%) (9.6%) (7.8%)
Non Operating Income 5 (0) 15 7 20 (65.0%) (67.2%)
-Net Income Before Tax 5,805 6,293 6,434 18,891 18,992 (0.5%) (9.8%) (7.7%)
(13)
LDR Increased to 85.3%, Bank-Only Loan Growth of 11.3%
78 .8 79.7 82 .0 82 .7 82 .9 88 .7 92 .8 93 .6 92 .5 103 .1 110 .4 111 .7 118 .6 125 .2 129. 3 131. 7 129 .9 151. 9 153 .5 169 .7 166 .7 166 .3 176 .8 178 .2 175 .1 181 .4 185 .8 42 .6 43 .6 45 .350.6 50.4 54
.2 5 8 .6 64 .7 64 .5 70
.7 75.3 81
.1 82.9 90
.1 93 .6 103 .0 102 .3 104 .4 118 .2 117. 1 116. 5 123 .9 127. 9 139 .1 145 .2 149 .1 149 .5
14.415.816.617.418.0
19.720.7 22.824.5 25.927.7 30.330.9 33.235.138.5 38.542.5 44.1 46.5 46.349.0
52.057.355.3
57.9 57.9 4.64.85.15.4 5.66.0 6.57.37.7 8.59.5 11.813.1 15.116.8 19.020.7 23.9 24.9 27.0 28.231.0 32.7 36.0 37.2 39.740.0 19.720.621.7 23.624.826.7 28.630.732.4 34.3 36.339.0 40.7 43.344.5 47.749.3 52.4 55.2 56.6 57.4 60.3 62.4 64.765.767.7 69.5 1 Q' 09 2 Q' 09 3 Q' 09 4 Q' 09 1 Q' 10 2 Q' 10 3 Q' 10
4Q'10 1Q'11 2Q'
11
3Q'11 4Q'
11 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14
4Q'14 1Q'15 2Q'
15
3Q'15
Corporate Commercial Small Micro Consumer
Quarterly Loan Segment Details
(Bank Only)
Y-o-Y 11.3% 22.3% 11.3% 16.9% 5.1% 11.3% Total 13.8% 8.0% 11.5% 29.7% 37.0% Break downAs of September 2015; Non-consolidated numbers
12
175 .2 181 .6 188 .3 198 .5 201 .9 218 .0 231 .9 246 .2 251.8 276 .7297.5 314.4 327
.2 350 .4 365 .2 388 .8 391 .6 428 .7 450 .8 472 .4 470 .4 485 .8 506 .5 530 .0 532.8 552 .8 560.6 63.2% 62.2% 62.8% 61.4% 64.1% 66.3% 71.7% 67.6% 70.2% 75.9% 78.7% 74.1% 80.7% 83.4% 84.4% 83.5%85.0% 87.3%84.5% 88.0% 87.0% 82.9% 84.4% 84.1% 85.3% 1 Q '09 2 Q '09 3 Q '09 4 Q '09 1Q '10 2 Q '10 3Q '10 4Q '10 1 Q' 11 2 Q' 11 3 Q' 11 4 Q' 11 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1Q '14 2 Q' 14 3Q '14 4Q '14 1 Q' 15 2 Q' 15 3 Q' 15
Loans (Rp Tn) LDR (%)
1.4% 3.7%3.7% 5.5% 1.7%7.9%6.4% 6.2% 2.3% 9.9% 7.5% 5.7% 4.1%7.1% 4.2% 6.5% 0.7% 9.5% 5.1% 4.8% -0.4% 3.3% 4.2% 4.6% 0.5% 3.7% 1.4% 30.5% 21.4% 15.7% 13.8% 15.3% 20.0% 23.2% 24.0% 24.7% 26.9% 28.3% 27.7% 30.0% 26.6% 22.8% 23.7% 19.7% 22.3% 23.4% 21.5% 13.3% 12.4% 12.2% 13.3% 13.8% 10.7% 1Q '09 2 Q '09 3 Q '09 4 Q '09 1 Q '10 2 Q '10 3 Q '10 4 Q' 10 1 Q' 11 2 Q' 11 3 Q' 11 4 Q' 11 1 Q' 12 2Q '12 3 Q' 12 4Q '12 1Q '13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15
QoQ Growth (%) YoY Growth (%)
Quarterly Loan Data
(14)
34 .56 35 .24 37 .83 36 .49 35 .64 3 1 .15 29 .19 2 9 .75 3 0 .62 33 .96 35 .68 38 .86 38 .60 41 .87 44 .44 40 .35 41 .88 45 .47 45 .73 49 .62 48 .17 5 3 .29 59 .79 6 7 .75 62 .22 62 .95 72 .24 75 .38 73 .52 76 .90 78 .52 104.5% 95.9% 111.0% 80.5% 78.3% 68.5% 61.9% 68.2% 71.7% 76.3% 80.7% 86.6% 82.9% 91.5% 89.0% 75.8% 76.0% 76.2% 75.4% 76.4% 68.0% 65.1% 64.3% 69.0% 72.0% 71.3% 74.2% 73.2% 66.8% 61.1% 61.0% 50% 60% 70% 80% 90% 100% 110% 120% M ar 08 Jun e 08 Se p 08 D e c 08 M ar 09 Jun e 09 S e p 09 D e c 09 M ar 10 Jun e 10 S e p 10 D e c 10 M ar 11 Jun e 11 S e p 11 D e c 11 M ar 12 Jun 12 S e p 12 D e c 12 M ar 13 Jun 13 S e p 13 D e c 13 M ar 14 Jun e 14 S e p 14 D e c 14 M ar 15 Jun 15 S e p 15 20 30 40 50 60 70 80 90
Loan Fx
LDR FX
Prudent Management of FX Balance Sheet
USD Bn
Rp Tn
Breakdown of FX lending (Bank-Only)
3
Q
15 (Total USD 5.360 Bn)
0.01 0.04 0.07 0.29 0.34 0.43 0.54 0.58 0.71 0.85 1.51
Soc Serv
Utilities
Constr
Agri
Trans
Trading
Bus Serv
Mining
Oth
Oil & Gas
Mfg
% (YoY)
9% -37% 14% 0% 53% -27% -5% -26% -33% -81% 151%
(15)
14
Rp 73.01 Tn in Loans Disbursed in 3Q 2015
495.77
73.01
30.82
33.54 7.45
7.55
1.72
502.78
2Q'15 Disburs. Install. Payment Pay-off FX
Impact
Write-Offs
3Q '15
Loan Movement
–
3Q 2015 Bank-Only
Rp Tn
Loan Disbursement by Segment
–
3Q 2015 Bank-Only
Rp Tn
39.31
17.31
6.31
5.48
4.60
73.01
(16)
42
.6
58
.1
72
.5 91
.9
108
.9
115
.9
112
.2
134
.0
172
.9
195.8
242.4
352
.5
400.2
491
.3
514
.9
578
.4
13
.3
15
.4
17
.0
25
.5
27
.5
27
.4
28
.4
28
.3
27
.2
30.5 35.7 53
.3
62.0 73
.9
85
.7
103
.0
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
RWA (Rp Tn) Total Capital (Rp Tn)
308 1,168 1,549 1,744
519 510 1,027 1,390 1,400 2,003
2,681 3,403 4,303
4,925 5,138
1,300
602 690 1,329
97 305
1,113 1,221 1,526 2,031
2,543 3,744 3,991
4,660 4,786
967 1,017
1,528 1,408
610 372
1,040 1,345
1,693 2,352
2,850 3,972
4,509
4,869 4,658
645 799 819
775
-623 1,234
1,166 1,390
2,536 2,833
3,073 4,385
5,401 5,418
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Q4 PAT Q3 PAT Q2 PAT Q1 PAT Rp Bn
17.9% ROE, Supported by a Strong Capital Position
Bank Only - Capital & RWA Movement
Profit After Tax & ROE
21.5% 26.2%
23.6% 22.8%
2.5%
10.0% 15.8%
18.1% 22.1%
24.2% 22.0%
22.6%
22.2% 21.0%
17.9% RoE - AT
• CAR inclusive of Credit and Market Risk started in December 2004
• CAR inclusive of Credit, Market and Operational Risk started in January 2010 *1.1Tn from GIAA Recovery
1,099*
31.3%
26.4%
23.4% 27.7%
25.3%
23.2%
24.6%
20.8%
15.7% 15.4%
13.4% 15.3%
15.5% 14.9% 16.6%
17.8%
(17)
16
Q3 NIM of 5.7% as Yield on Assets Relatively Flat
4 .3 % 3.6% 4 .9 % 4 .7 % 5 .4 % 5 .3 %
5.1% 5.2% 6
.0 % 5 .8 % 5 .1 % 5 .4 % 5 .2 % 5 .4 % 5 .2 % 5 .5 % 5 .8 % 5.7% 5 .5 % 5 .3 % 5 .7 % 6 .1 %
5.9% 5.9% 5
.8 % 5 .9 % 5 .4 % 5 .8 % 5 .7 % 4 Q '04 4 Q '05 4 Q '06 4 Q '07 4Q '08 4 Q '09 1 Q '10 2 Q '10 3 Q '10 4Q '10 1Q '11 2 Q '11 3 Q '11 4 Q '11 1 Q' 12 2 Q' 12 3 Q' 12 4 Q' 12 1 Q' 13 2 Q' 13 3Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4Q'14 * 1Q'15 2 Q' 15 3 Q' 15 NIM 8.9% 10.7% 11.0% 9.0% 10.5% 9.4% 8.9% 9.1% 9.8% 9.6% 8.7% 9.0% 8.7% 8.7% 8.2% 8.1% 8.4% 8.2% 8.1% 7.8% 8.3% 9.0% 9.1% 9.2% 9.6% 9.6% 9.1% 9.2% 9.2% 4.8% 7.3% 6.4% 4.5% 5.3% 4.3% 4.0% 4.0% 3.9% 3.8% 3.8% 3.8% 3.7% 3.4% 3.2% 2.8% 2.7% 2.7% 2.8% 2.6% 2.8% 3.1% 3.5% 3.9% 3.8% 3.9% 3.6% 3.7%
Yield on Assets Cost of Funds
6.75% 6.41% 5.15% 5.23% 4.95% 7.24% 5.13% 4.90% 4.69% 5.33% 4.80% 5.4% 5.04% 4.90% 4.84% 4.50% 4.53% 5.13% 4.40% 4.51% 4.47% 6.61% 4.22% 4.33% 4.38% 3.03% 1.47% 0.83% 0.71% 0.75% 0.70%
0.48%0.30%0.51%
0.63% 0.60% 0.6% 0.72% 0.73% 0.74% 0.59% 0.64% 0.67% 0.81% 0.73% 0.74% 0.87%1.06% 0.79% 0.72% 0% 5% 4Q '08 4 Q '09 1 Q '10 2 Q '10 3 Q '10 4 Q' 10 1 Q' 11 2 Q' 11 3 Q' 11 4 Q' 11
1Q'12 2Q'
12 3 Q' 12 4 Q' 12 1 Q' 13
2Q'13 3Q'13 4Q'
13 1 Q' 14 2 Q' 14 3 Q' 14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15 13.16% 12.19% 13.09% 12.70% 12.50% 11.75% 12.05% 11.89% 12.49% 11.4% 11.6% 11.8%11.3% 11.2% 10.8% 11.1% 11.8% 11.8% 12.0% 12.4% 12.2% 12.1% 12.2% 12.2% 10.26% 6.73% 6.84% 6.24% 7.32%
6.55%6.46%5.94%
4.85%
3.9% 4.0%
3.39%3.85%
4.71%5.28%5.85%5.7%
6.0% 6.4%
6.4% 6.7% 5.8%
4.7% 4.4%4.3%4.2%4.1%4.3%
4.2% 3.9%
3.7% 3.0% 3.1%3.0% 3.7%
3.9%4.6%4.4%4.5%
4.3% 4.3% 0% 5% 10% 15% 20%
Avg Loan Yield Avg Bond Yield Avg COF
(18)
Greater Detail On Fee-Based Income
Non-Loan Related Fees & Commissions
3Q-2015
2Q-2015
3Q-2014
Y-o-Y
Q-o-Q
Δ%
Δ%
Administration Fees
805
799
696
15.7%
0.8%
Opening L/C, BG & Cap Market (custodian & trustee)
272
278
225
20.8%
(2.1%)
Subsidiaries
292
371
387 (24.4%)
(21.3%)
Transfer, Retail Transaction
480
471
368
30.4%
2.0%
Credit Cards
386
401
374
3.0%
(3.8%)
Mutual Fund, ORI & Bancassurance
85
101
86
(0.4%)
(15.4%)
Syndications
34
93
33
n.a
n.a
Payroll Package
21
19
21
1.8%
11.8%
Others
171
146
66 158.2%
17.4%
Total
2,546
2,677
2,255
12.9%
(4.9%)
Foreign Exchange Gains
533
473
404
31.9%
12.7%
Gains Fr Sale & Incr. in Value of Sec. & Gov. Bonds
(134)
(17)
71
n.a
n.a
Cash Recoveries
731
614
549
33.0%
19.0%
Other Income
1,451
404
340
327.3%
259.0%
Total Fee Based Income (As Reported)
5,127
4,152
3,620
41.6%
23.5%
(19)
18
827 1,004 1,110 1,384 1,051 1,265 ,459 1 1,682 1,524 1,510 1,883 2,107 1,614 ,004 2 2,071 2,565 2,034 2,322 2,375 3,167 ,309 2 2,693 2,958 3,488 2,574 3,173 3,322
1
,116
1
,390 1,019
1
,328
1,306 1,375
1
,485
1
,612 1,547 1
,631
1
,671
1
,903
1
,865
1
,939 1,869
2,372
2
,042
2
,336 2,679
2
,374
2,626
2
,662
2
,752
2
,807
2,920
3
,109
2
,903
1
Q'
09
2
Q'
09
3
Q'
09
4
Q'
09
1Q'10 2Q'
10
3
Q'
10
4
Q'
10
1
Q'
11
2Q'11 3Q'
11
4
Q'
11
1
Q'
12
2Q'12 3Q'
12
4
Q'
12
1
Q'
13
2
Q'
13
3
Q'
13
4
Q'
13
1Q'14 2Q'
14
3
Q'
14
4
Q'
14
1
Q'
15
2Q'
15
3
Q'
15
G&A Expenses Personnel Expenses
3Q Cost to Income Ratio of 40.06 %
Breakdown of 3Q 2015 Operating Expenses
Quarterly Consolidated Operating Expenses & CIR
(Rp Bn) (Rp Bn)
35.1% 42.8%
39.3% 43.2%
39.0% 38.4%38.1%
45.1%
32.4% 37.3%39.0%
41.6%44.0% 43.2%
42.7% 51.3%
41.1% 43.1%
42.5% 48.4%
41.8% 43.2%46.6%
44.4%
45.2%
40.1%
CIR (%)
3Q 2015
3Q 2014
9M 2015
9M 2014
Growth
QoQ
9M
YoY YoY
Personnel Expenses
Base Salary 795 680 2,350 2,050 (0.1%) 14.7% 16.9% Other Allowances 1,434 1,351 4,322 3,890 (3.4%) 11.1% 6.1% Post Empl. Benefits 100 65 284 226 7.4% 25.5% 54.0%
Training 99 99 198 243 52.7% (18.5%) 0.0%
Subsidiaries 476 557 1,779 1,633 (29.1%) 9.0% (14.6%)
Total Personnel Expenses 2,903 2,752 8,933 8,041 (6.6%) 11.1% 5.5% G&A Expenses
IT & telecoms 489 369 1,332 1,064 8.4% 25.2% 32.6% Occupancy Related 696 604 1,921 1,624 6.0% 18.3% 15.4% Promo & Sponsor 300 322 723 743 16.0% (2.8%) (6.9%) Transport & Travel 157 155 450 447 (8.4%) 0.8% 1.1% Goods, Prof. Svcs. & Oth. 458 422 1,083 1,083 33.1% (0.0%) 8.7% Employee Related 512 480 1,497 1,320 (4.5%) 13.4% 6.8% Subsidiaries 710 608 2,064 1,680 (5.9%) 22.9% 16.8%
Total G&A Expenses 3,322 2,958 9,070 7,961 4.7% 13.9% 12.3% Other Expenses 744 986 2,673 2,458 (20.9%) 8.7% (24.5%) Total Operating Expenses 6,970 6,697 20,675 18,460 (3.5%) 12.0% 4.1%
(20)
Top 10 Segments in Corporate Lending Expansion
3Q
5
–
3Q
4 (Total Rp9.08 Tn)
Rp Bn
491 557 766
987 1,051 1,154 1,671 2,780 2,817 8,654
Trad-H&R Constr Mining-Coal Trad-Exp Mining-Metal Ore Mfg-Chem Plantations Mfg-F&B Mfg-RawM Bus Serv
%
49.3%
249.5%
16.0%
5.0%
10.3%
29.6%
124.8%
56.0%
5.1%
65.3%
Rp Bn
Top 10 Segments in Commercial Lending Expansion
3Q 15
–
3Q 14 (Total Rp21.60 Tn)
1,124 1,274 1,275 1,368 1,485 1,527 1,669 2,180 2,622 2,697 2,910
Mfg-F&B Mining-Coal Mining-Oil & Gas Bus Serv Mfg-Oth Trad-Imp Mfg-Text Mfg-RawM Mfg-Chem Plantations Trad-Distr
%
13.5%
12.5%
12.1%
10.1%
7.7%
7.1%
6.9% 6.3%
5.9%
5.9%
5.2%
13.5%
(21)
Whol
esal
e
Transacti
ons
Dri
vi
n
g
CASA
20
Whol
esal
e CAS
A
Deposi
ts
58,055 62,257 61,691 53,604 74,116 89,959 74,334 73,192 80,868 141,540
(10
,000
)
10,000
30,000
50,
000
70,000
90,000
110,
000
130
,000
150
,000
2007 2008 2009 2010 2011 2012 2013 2014 3Q14 3Q15
To
tal
CAS
A
(Rp
B
n
) 75
.0
%
Yo
Y
Gr
o
w
th
745 2,414 4,066 6,153 7,784 10,943 11,899 12,932 13,629 13,873 14,105 14,397 14,676
2006 2007 2008 2009 2010 2011 2012 2013 3Q14 4Q14 1Q15 2Q15 3Q15
Ca
sh
Ma
na
g
em
en
t
Use
rs
248 677 1,178 2,201 2,657 3,598 3,989 4,484 4,832 5,123 5,266
4Q10 4Q11 4Q12 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15
A
ver
age
#
of
Ca
sh
Ma
na
g
em
en
t
Tx
(000
),
t
ot
al
15
.8
Mn
tr
an
sact
ion
s
in
3
Q
2015
*)
*)
E
xc
lud
ing
M
an
di
ri
T
ran
sa
ct
io
n
S
yst
e
(22)
Growing Volume in Wholesale Transaction Business
Forex
34 42 63 61 56 44 30
281,153310,512
322,795399,500 379,730
250,183 263,681
-50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000 450,000
-10.0 20.0 30.0 40.0 50.0 60.0 70.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Sep 14 Sep 15
Value (USD Bn) # of Trx
Wholesale Remittance
70 94 121 135 146 108 98
435,866
448,219
599,909 651,241
739,046
547,317 579,147
-100,000 200,000 300,000 400,000 500,000 600,000 700,000 800,000
-20.0 40.0 60.0 80.0 100.0 120.0 140.0 160.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec-14 Sep 14 Sep 15
Value (USD Mn) # of Trx
Mandiri Cash Management*
549 818 1,5
1
9
2
,231
3
,120
2
,196
3
,023
2,503 7,668
13,676 24,543
44,184
30,732
45,446
(25,000) (15,000) (5,000) 5,000 15,000 25,000 35,000 45,000
-500.0 1,000.0 1,500.0 2,000.0 2,500.0 3,000.0 3,500.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Sep 14* Sep 15*
Value (Rp Tn) # of Trx (000)
Trade Transactions : Export, Import, Domestic
85 110 125 133 137 101 97
495,813 510,916 517,251 520,948 509,207
368,177
349,567
-100,000 200,000 300,000 400,000 500,000 600,000
-20.0 40.0 60.0 80.0 100.0 120.0 140.0 160.0
Dec 10 Dec 11 Dec 12 Dec 13 Dec 14 Sep 14 Sep 15 Value (USD Bn) # of Trx
(23)
Retail Deposits Decreased by 1.8% Y-o-Y
22
74 .6 78 .8 74 .4 80 .4 75 .9 81 .3 86 .3 95 .5 88.2 93 .4 98 .5 109.6 107 .3 112 .7 120 .4 134.0 132 .7 140 .6 146 .1 165 .0 157 .5 166 .8 176 .3 190 .9 179.0 180 .8 184 .7 202.6 182 .5 186 .0 188 .05.1 6.2 5.16.1 6.8 6.9
7.48.19.310.211.0
11.011.711.911.5 11.312.712.8 13.0 13.7 14.715.6 18.4 20.7 21.022.021.8 24.0 22.223.224.3
4.45.1 5.3 6.8 5.66.1
8.09.48.28.8
9.111.110.511.9 12.2 15.714.615.4 16.1 18.6 17.016.7 28.6 33.0 29.7 33.634.4 40.2 33.536.425.0 1.41.4
1.81.72.32.5
2.4
2.7 2.72.73.3
3.2 3.53.5
4.1 4.2 4.34.3 10.7 11.4 12.1 11.913.1 13.0
12.814.47.8
44.442.050.6 63.462.965.1 68.768.571.870.6 68.7 70.569.068.6 70.8 73.171.670.3 71.5 71.4 72.170.7 80.2 84.5 88.4 100.1 108.3 120.0 119.2116.0 110.0
5.0 5.1 5.4
7.7 7.47.4
7.56.8 6.0 5.7
5.85.8 5.3 5.2
5.2
5.3 5.05.0
5.1 5.0 4.74.6 6.4 7.0 6.3 7.0 7.2 9.5 9.0 7.8 7.7 0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300 320 340 360 380 400 420 440 1 Q '08 2 Q '08 3Q '08 4 Q '08 1 Q '09 2 Q '09 3 Q '09 4 Q '09 1 Q '10 2 Q '10 3 Q '10 4Q '10 1 Q' 11 2 Q' 11 3Q '11 4 Q' 11 1 Q' 12 2 Q' 12 3Q '12 4 Q' 12 1 Q' 13 2 Q' 13 3 Q' 13 4 Q' 13 1 Q' 14 2 Q' 14 3 Q' 14 4Q '14 1 Q' 15 2 Q' 15 3Q '15
Rp Savings Deposits FX Savings Deposits Rp Demand Deposits FX Demand Deposits Rp Time Deposits FX Time Deposits
Retail Deposit Analysis
–
Bank Only
2.5% 2.8% 4.2%
3.4% 3.3%
3.1% 2.5%2.3%2.4%2.8%
2.0% 2.2% 2.0%
2.0%2.1%1.9% 2.1%2.1%
3.2%
3.0% 3.3%
2.5% 2.6%
2.1% 2.2%2.4%1.8%
1.5% 1.6% 1.5% 1.6% 1.5% 1.5%1.6%1.5%1.4% 1.3% 1.2% 1.2% 6.8% 6.3% 9.3% 9.5% 8.7% 7.2% 6.5% 6.9% 6.3% 6.5% 6.5% 5.7% 5.0% 4.9% 5.1% 4.9% 5.0% 5.5% 6.6%7.0% 7.3% 8.3% 7.9% 7.8% 7.4% 7.5% 0% 5% 10% 15% Rp DD Rp Savings Rp TD
Average Quarterly Deposit Costs (%)
2.4%
1.6%1.8%
0.9%
0.9% 0.1% 0.1% 0.1%0.3%0.3%0.2%
0.2% 0.3%
0.3%0.3%0.3%0.3% 0.3%0.3%0.4%
2.6% 2.9% 2.8%
3.7%3.9%
3.0% 1.9%
0.3% 0.5% 0.4%
0.8% 0.7% 0.7% 0.5% 0.6% 0.8% 1.2% 1.2% 1.1% 1.3% 1.8% 1.2% 0.8% 0% 2% 4% 1 Q '08 2 Q '08 3 Q '08 4Q '08 1 Q '09 2 Q '09 3Q '09 4 Q '09 1 Q '10 2 Q '10 3Q '10 4 Q '10 1 Q' 11 2 Q' 11 3 Q' 11 4 Q' 11 1 Q' 12 2 Q' 12 3 Q' 12 4Q '12 1 Q' 13 2 Q' 13 3Q '13 4 Q' 13 1 Q' 14 2 Q' 14 3Q '14 4 Q' 14 1 Q' 15 2 Q' 15 3 Q' 15
FX DD FX TD 63.5% 62.3% 61.4% 60.4% 62.5%64.7% 63.4% 63.8% 66.1% 63.3% 63.8% 64.9% 66.1% 66.5%69.6% 70.1% 72.5% 71.6% 72.9% 71.9% 69.9% 68.8% 68.4% 66.2% 67.7% 65.1% CASA as % of total deposits
(24)
60
,676
63
,323
66
,851
7
3
,3
2
4
81
,046
84
,675
91
,504
9
6
,2
6
8
105
,192
108
,434
1
1
8
,7
8
8
123
,833
130
,158
131
,857
140
,189
146
,744
157
,974
158
,173
165
,304
1
6
7
,4
2
9
27.7% 28.6% 27.6% 28.3% 29.6% 29.6% 29.8% 30.2% 30.9% 31.8% 31.7% 31.3% 31.2% 31.8% 32.6% 32.5% 33.2% 33.1% 33.3% 33.3% 20% 22% 24% 26% 28% 30% 32% 34% 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 160,000 170,000 4 Q 2010 1 Q 2011 2 Q 2011 3 Q 2011 4Q 20 11 1 Q 2012 2 Q 2012 3 Q 2012 4Q 20 12 1 Q 2013 2 Q 2013 3Q 20 13 4 Q 2013 1 Q 2014 2 Q 2014 3 Q 2014 4 Q 2014 1 Q 2015 2 Q 2015 3 Q 2015Retail to Total Loans
Building our High Yield Business in Retail Lending
Retail to Total Loans
Micro Credit Business Banking Consumer Finance (Rp Bn) 62,443 69,528 7,085 YoY 11.3% Consumer Finance (Rp Bn) Business Banking 51,999 57,905 5,906
3Q2014 Growth 3Q2015
YoY 11.4% (Rp Bn) Micro Credit 32,706 39,996 7,290
3Q2014 Growth 3Q2015
YoY 22.3%
(25)
Strong
Mi
crofi
n
ance
Grow
th
24
200 300 502 687 898 897 903 934
600 800 800 878 928 1,027 1,127 1,128 1,209 1,326
10 152 480 710 760 751 706 703 714 685
3
5
6
2008 2009 2010 2011 2012 2013 2014 1Q '15 2Q '15 3Q '15
Bra
n
ch
Unit
Ki
o
sk
C
a
sh
O
u
tl
e
t
Cus
tome
rs (
000
)
Ne
tw
or
k
# Of Ne
w
Cus
tome
rs
73,566 79,500 76,325 94,855 74,037 110,000 121,007 146,359 126,509 140,064 131,715 147,825 138,747 160,620 136,196 162,181 140,886 167,145 158,909 162,738 134,501 138,500 97,164
1Q '10 2Q '10 3Q '10 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15
271
430
562
694
815
889
1
,009
1
,046
1
,079
1,0
88
2008 2009 2010 2011 2012 2013 2014 1Q '15 2Q '15 3Q '15
(26)
…as ell as Co su e Le di g, hi h ‘ose
11.35%
Y-o-Y as Auto Lending Remains Strong
13 ,500 14 ,268 15 ,523 16 ,466 17 ,779 18 ,764 2 0 ,1 1 3 20 ,919 2 2 ,8 1 8 24 ,092 26 ,135 27 ,357 26 ,995 2 6 ,6 9 0 26 ,505 26 ,347 26 ,495 26 ,207 26 ,340 26 ,369 3
,957 3,964
3 ,9 7 9 3 ,949 3 ,8 8 7 3 ,777 3
,679 3,571
3 ,471 3 ,3 6 5 3 ,312 3
,240 3,181 3,172 3
,198 3,240 3,310 3,326 3,4
3 2 3 ,534 6, 374 6 ,398 6 ,708 6 ,861 6 ,995 7, 143 7
,412 7,753
8 ,206 8 ,386 8 ,958 9
,374 9,781 10,030 10,642 11,253
11, 880 12 ,201 12 ,838 13 ,408 3
,589 3,575
3 ,761 3 ,910 4 ,296 4 ,245 4 ,492 4 ,590 5 ,035 5 ,025 5, 195 5
,303 5,620 5,557
6
,855 7,568
8
,288 8,343
8
,751 8,683
2 ,826 3 ,454 3 ,492 4 ,200 5 ,115 5 ,829 6, 593 6 ,609 7, 209 7 ,486 7 ,905 9 ,013 10 ,218 11, 083 12 ,260 13 ,271 13 ,983 14 ,890 15 ,630 16 ,641 447 698 791
873 928
964
1,016 1,037 1,010
966
927 904
809 840 805
765
750 683
733 892
0 2,500 5,000 7,500 10,000 12,500 15,000 17,500 20,000 22,500 25,000 27,500 30,000 32,500 35,000 37,500 40,000 42,500 45,000 47,500 50,000 52,500 55,000 57,500 60,000 62,500 65,000 67,500 70,000 72,500 75,000 4 Q '10 1 Q '1 1 2 Q '11 3 Q '11 4 Q '11 1 Q '12 2 Q '1 2 3 Q '12 4 Q '12 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '1 4 4 Q '14 1 Q '1 5 2 Q '15 3 Q '15 Other Auto
Credit Cards Payroll Loans Home Equity Loans Mortgages
Loan Type
Growth (%)
Y-o-Y
Q-o-Q
Other
18.84%
6.43%
Auto Loans*
25.40%
6.47%
Credit Cards
14.74%
-0.77%
Payroll Loans
26.74%
5.41%
Home Equity Loans
9.07%
2.96%
Mortgages
0.08%
0.11%
Total Consumer
11.35%
2.66%
Quarterly Consumer Lending Balances by Type
Consumer Lending Growth by Type
Rp 69.5 Tn
*Auto & Motorcycle Loans channeled or executed through finance companies = Rp 9.2 Tn in our Commercial Portfolio
(27)
Enhanced Transaction Capabilities
26
Quarterly Transaction Value (Rp Tn)
Quarterly Users (Mn)
* Inactive cards have been purged 95.5 122.2 147.7 153.8 170.0 179.3 191.2 192.6 208.1 210.0 241.5
2.1 3.5 4.1 5.0
6.6 8.3 10.5
17.6 28.3 35.7
38.9
7.1
14.0 18.1
23.5 26.8
29.4 33.3 33.3 34.5 46.7 32.6 0 20 40 60 80 100 120 140 160 180 200 220 240 4 Q '09 4 Q '10 1 Q '11 2 Q '11 3 Q '11 4 Q '11 1Q '12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2Q '13 3 Q '13 4Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 ATM Mobile Banking Internet Banking 7.7 8.6 8.2 9.2 10.0 10.6 11.1
11.6 11.8
12.4 12.6
3.2 4.7 4.9
5.3 5.6 5.8
6.1 6.3
6.5 6.7 6.8
1.2
1.0 1.1 1.2 1.3
1.4 1.5 1.6 1.7 1.8 1.9 0 2 4 6 8 10 12 14 4 Q '09 4 Q '10 1 Q '11 2 Q '11 3Q '11 4 Q '11 1 Q '12 2 Q '12 3 Q '12 4Q '12 1 Q '13 2Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3Q '15 Debit Cards Mobile Banking Internet Banking
Quarterly Transaction Volume (Mn)
142 157
184 189
212 218
233 235
246 249 293
39
36 44
41 43 41 39 44
51
47 48
12 18
23 26 32 31 34 57 70 113 172 17 42 55 78 85 67 76
81 89 117 102 0 25 50 75 100 125 150 175 200 225 250 275 300 4 Q '09 4 Q '10 1 Q '11 2 Q '11 3 Q '11 4 Q '11 1Q' 12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2Q '13 3 Q '13 4Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 ATM Branch Mobile Banking Internet Banking
(28)
Retail Payment system gaining Traction
Volume Mandiri Business
Saving Account (Rp Tn)
Numbers of EDC
23,690 27,611 33,732
47,127 92,903
180,532 230,352
270,352 282,442
288,509 294,437
2007 2008 2009 2010 2011 2012 2013 2014 Q
1
2015
Q
2
2015
Q3
2015
Fee Income from e-channel Tx (Rp Bn)
52.1 89.4 126.2
200.3 258.2 315.2 347.6 414.7
604.3
65.5 98.5 166.6
196.5 285.7
318.6 382.0 490.3
663.4
81.9 110.5
194.5 249.3
313.9 361.8
437.5 489.2
668.2
89.0 117.8
223.7 268.5
312.8 464.4
512.9 664.8
2007 2008 2009 2010 2011 2012 2013 2014 2015
Q4 Q3 Q2 Q1 38.8% YoY Growth
3.5 4.8 8.0 17.7
34.7 59.4
85.8 102.3
87.8 96.9
2007 2008 2009 2010 2011 2012 2013 2014 3Q
2014
3
Q
2015
10.3% YoY Growth
(29)
Making Inroads into SME and Retail Payments
28
Fiesta Point Program
A program to get points based on savings average balance and #of transactions through e-channel or branch, so that the Customer has the opportunity to earn immediate prizes.
Mandiri Belanja Untung Program
Prizes for buyers who do the transactions in the merchant (as a participants), or using Mandiri EDC. For sellers, they have the opportunity to be included to the national lucky draw.
Belanja Hoki/ Dagang Hoki Program
Co-promotion with the ITC Group for the merchant and the buyers who transact in ITC by using Mandiri Debit and also a reward program for the building management.
# MTB Transaction & Volume
201,106 212,844 261,935 265
,423
272
,212
290
,019
306
,831
349
,868
299
,417
322
,587
308
,832
9,235 10,601
11,385 12,616
12,773 14,068
14,508 16,052
15,996 17,444
17,101
-3,000 6,000 9,000 12,000 15,000 18,000
-50,000 100,000 150,000 200,000 250,000 300,000 350,000 400,000
1
Q
'13
2
Q
'13
3
Q
'13
4
Q
'13
1
Q
'14
2
Q
'14
3
Q
'14
4
Q
'14
1
Q
'15
2
Q
'15
3Q
'1
5
# of Volume # of Transactions (000)
# MIB Transaction Value & Users
18
,528
25,857 32,273 42,582 47
,304
53
,124
57
,447
73
,666
79
,970
88
,013
79
,173
11,535 13,542
15,312 15,971 17,802 18,216 22,570
24,676 26,441 28,122 27,591
1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15
Transaction Value (Rp Bn) # of Active Users
# SME Business w/ Mandiri Acc
543,972
643,334
789,300 807,496 827,261 839,345
(30)
29
14,058 13,451 13,502 15,918 17,255 17,124 19,559 18,838 18,886 18,824 19,054 16,924 14,846 14,292 13,336 12,986 13,944 13,606 15,676 14,856 15,626 16,989 17,672 17,755 19,272 21,586 23,825 22,958 27,116 29,549 28,547 11 .5% 10.0
% 9 .2 %9 .1 % 9 .8 % 9 .4 % 10 .4
% 9.5
% 9 .4 % 8 .6 % 8 .2 % 6 .9 % 5 .9 % 5 .2 % 4 .5 % 4 .1 % 4 .3
% 3.9%
4
.3
% 3.8
%
4
.0
% 4.0
%
3
.9
% 3.8
% 4 .1 % 4 .7 % 4 .3 % 5 .1 % 5 .3 % 5 .1 % 0 2 ,000 4 ,000 6 ,000 8 ,000 10 ,000 12 ,000 14 ,000 16 ,000 18 ,000 20 ,000 22 ,000 24 ,000 26 ,000 28 ,00 0 30 ,00 0 1Q'08 2Q'08 3Q'08 4Q'08 1Q'09 2Q'09 3Q'09 4Q'09 1Q'10 2Q'10 3Q'10 4Q'10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12 2Q'12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 S pe c ial Me nti on S pe c ial Me nti on Rati o
NPL Mo
vem
en
t
-Cons
ol
ida
ted
5.14% 4.74% 4.44% 4.73% 5.85% 4.78% 3.79% 2.79% 2.56% 2.54% 2.60% 2.42% 2.60% 2.42% 2.56% 2.21% 2.22% 2.07% 2.04% 1.87% 2.08% 1.89% 1.90% 1.90% 2.07% 2.23% 2.16% 2.15% 2.27% 2.43% 2.81% .0 % .5 % 138 .9 % 127 .1 % 116 .6 % 136 .1 % 155 .2 % 206 .0 % 191 .7 % 19 2.4 % 155.5% 185.1% 185 .1 % 189 .6 % 193 .4 % 185 .5 % 187 .6 % 185 .3 % 170 .3 % 157 .4 % 157 .1 % 150 .5 % 137 .7 % 136 .2 % 1Q '08 2Q '08 3Q '08 4Q '08 1Q '09 2Q '09 3Q '09 4Q '09 1Q '10 2Q '10 3Q '10 4Q '10 1Q'11 2Q'11 3Q'11 4Q'11 1Q'12 2Q'12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 Gro ss N PL Rat io Pr o v/N PLGross
N
PLs
2.8
1%,
Coverage
at 136.
2%
-Category 2 at
5.
09
%
Ca
tegory
2
Loans
(31)
Non-Performing Loans by Segment
* Excluding loans to other banks
NPLs
3Q
NPLs
(Rp tn)
(Rp tn)
(%)
Corporate
3.19
0.40
1.72%
Commercial
3.80
1.37
2.54%
Small
2.28
0.22
3.94%
Micro
1.48
0.11
3.70%
Consumer
1.39
0.08
2.00%
Total
12.15
2.17
2.41%*
30
Q3 Total NPLs of Rp 12.15 Tn with Rp 1.72 Tn in Write-Offs
Movement by Customer Segment (Rp Bn)
Movement by Customer Segment (Rp Bn)
9.97
0.16
3.72
0.21
1.72
0.55
12.15
2Q '15 UG to PL DG to NPL Payment Write-Offs Other 3Q '15
Non-Performing Loan Movements (Rp Tn)
–
Bank-Only
669
468
-1,423
38
62
756
412
29
632
411
70
243
395
-500 1,000 1,500 2,000 2,500 3,000 3,500 4,000
UG to PL DG to NPL W/O
(32)
Total Loans originated since 2005
Net
Upgrades(%)
/
Downgrades(%)
#3Q 2015 Details
Loan
Background
3
Q
15
Balance
(Rp Bn)
3Q
2013
4Q
2013
1Q
2014
2Q
2014
3Q
2014
4Q
2014
1Q
2015
2Q
2015
3Q
2015
DG to
NPL
%
UG to
PL
%
Corporate
178,042
0.00
0.00
0.10
-
-
0.06
-
0.11
0.38
0.38
-Commercial
143,599
0.10
0.01
0.08
0.04
0.12
0.37
0.13
0.95
0.83
0.83
-Small
54,938
1.05
0.64
0.97
0.70
0.45
0.31
1.29
1.17
1.24
1.35
0.11
Micro
39,976
1.18
0.89
1.16
1.26
1.19
0.83
1.25
1.37
1.50
1.57
0.07
Consumer
69,277
0.17
0.07
0.35
0.20
0.20
0.09
0.28
0.23
0.25
0.35
0.10
Total
485,833
0.25
0.13
0.30
0.21
0.20
0.25
0.33
0.60
0.68
0.72
0.03
3Q 2015 Annualized Net Downgrades of 2.7% on Loans
Originated Since 2005
(33)
32
R
es
tru
ctu
red
Loans
19.4 18.8 18.6 17.4 20.3 23.1 21.5 22.3 21.7 18.4 16.9 16.2 16.6 16.4 16.2 17.2 17.1 17.1 15.3 15.2 14.3 13.1 13.6 13.5 13.5 14.2 13.9 14.0 11.7 11.7 12.0 12.5 12.7 11.2 11.5 10.2 11.8 14.4 20.9 26.4 5 .0 10 .0 15 .0 20 .0 25 .0 30 .0 4Q '05 1Q '06 2Q '06 3Q '06 4Q '06 1Q '07 2Q '07 3Q '07 4Q '07 1Q '08 2Q '08 3Q '08 4Q '08 1Q '09 2Q '09 3Q '09 4Q '09 1Q '10 2Q '10 3Q '10 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15Rest
ruct
ured
Loans
Do
wngr
ad
e
to No
n
-P
erf
or
m
ing
Af
ter
b
ei
n
g
R
es
tru
ctu
red
14 .9 % 17 .2 % 16 .2 % 13.0% 12.8% 17 .6 % 0 .8 % 0 .2 % 3 .9 % 0 .2 % 5 .5 % 5 .7 % 0 .0 % 2 .0 % 4 .0 % 6 .0 % 8 .0 % 10 .0 % 12 .0 % 14.0% 16.0% 18 .0 % 20 .0 % 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 % N PL in Res tru ctu re d Lo an % DG to N PL Af ter Be in g Re stru ctu re d(34)
Enhancing Synergies & Value from Subsidiaries
Total Assets Rp67.1 Tn
Bond Trading Volume Rp49.5 tn
Total Assets Rp19.5 Tn
Total Loans Rp1.2 Tn
Total Financing Rp11.9 Tn Total Financing
Rp50.6 Tn
Equity & FI Underwriting Rp7.7 tn
Annual FYP Rp2,283 Bn
Net Interest Margin 10.1 %
Net Interest Margin 3.43% Total Deposits
Rp59.7 Tn
Equity Trading Volume Rp83.7 tn
ROA 5.4%
ROA 1.78%
ROA 5.19% ROE
4.10%
ROE 3.8%
ROE 67.0%
ROE 5.26%
ROE 30.1%
•Remains the leader in syariah financing
•Capital injection program over 3 years
•Cross-selling syariah products to Mandiri customers
•Expansion of business to fully utilize current capital base
•Cross-sell capital market services to broad range of Mandiri customers
•Refocus business toward higher fee income
•Providing end-to-end bank assurance business
•Continue to build cross-sell opportunities in various segments
•Bancassurance products to complete our suite of consumer offerings
•Enhancing operating model
•Improving risk
management systems and IT
•Improving productivity
• Pe et ate Ba k Ma di i s
network and customer base to develop the
multifinance segment with a strong focus on new 4 wheel vehicles.
Investment Banking
(35)
AXA
Man
di
ri
Fi
nan
ci
al
Servi
ces
Performance
34
90 245 235 171 183 237 255 258 234 262 259 298 270 269 256 348 297 316 308 360 274 247 2Q '10 3Q '10 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 Ne t Pr of it A ft e r Ta x (R p Bn ) A n n u a l Fi rs t Ye a r Pr e m iu m (AF YP) ( Rp Bn ) # of P ol icy H ol d e rs 599 549 673 820 742 769 946 796 892 712 667 695 850 726 774 611 832 874 648 648 816 719 2Q '10 3Q '10 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 810,604 892,582 1,518,536 1,602,778 1,638,543 1,695,242 1,744,124 1,790,508 1,858,702 1,878,121 1,918,703 1,966,698 2,032,635 2,122,563 2,216,648 2,354,395 2,479,161 2,656,672 2,961,906 3,162,354 3,360,000 3,465,385 2Q '10 3Q '10 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 1Q '12 2Q '12 3Q '12 4Q '12 1Q '13 2Q '13 3Q '13 4Q '13 1Q '14 2Q '14 3Q '14 4Q '14 1Q '15 2Q '15 3Q '15 -17 .73 % Yo Y Gr o w th -21 .84 % Yo Y Gr o w th 30 .44 % Yo Y Gr o w th(36)
InHealth
–
Opportunity to Increase Fee Income and
Contribute to the Insurance Portfolio
Leveraging our institutional, corporate, &
commercial customers
Providing solutions through our banking
products to InHealth healthcare provider
Cross-selling Mandiri products to InHealth
members
We have over 700 institutional, 300 corporate, and 1,700 commercial customers with the potential to become members of InHealth
• InHealth has over 6,345 healthcare providers and recorded over Rp 697 Bn in claims year to date 2015
• Bank Mandiri will leverage the hospital network asI Health s partner to increase transactions through enhanced cash management products
• Bank Mandiri also will provide retail packaged products for all the doctors asI Health spartner
InHealth earned premium payments of Rp 1,146 Bn in 2015 year to date from clients. Going forward, Bank Mandiri will encourage the use of cash management products through Bank Mandiris distribution channels and cross sell other products to over 868,232 InHealth members.
692
,831
1
,023
,228
1
,175
,240
1
,118
,206
1
,141
,896
1
,087
,313
868
,232
5,501
6,242 6,314 6,262 6,094 6,189 6,345
4,500 5,000 5,500 6,000 6,500
-200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000
2009 2010 2011 2012 2013 2014 9M 2015 Total Member # of Providers
36 78 47 107 120 203 154 108
203 811
1,073 1,203
1,410 1,400
1,106 1,146
0 50 100 150 200 250
-200 400 600 800 1,000 1,200 1,400 1,600
2009 2010 2011 2012 2013 2014 9M 2014
9M 2015 Profit (Rp Bn) GWP (Rp Bn)
(37)
Ba k Ma di i s
2015 Corporate Guidance
2015 Target
9M 2015 Realization
Gross Loan Growth (YoY)
11%-13%
10.7%
Low Cost Deposits
Rp 420 Tn
Rp 416 Tn
Net Interest Margins
>5.80%
5.81%
Efficiency Ratio
<45%
43.10%
Gross NPLs
2.5-3.0%
2.81%
Cost of Credit
1.9%-2.1%
2.07%
# of New ATMs
2,500
1,997
# of New EDCs
40,000
24,085
# of New Micro Outlets
300
220
# of New Conventional Branches
50
68
(38)
Operating Performance
Highlights
(39)
38
Corporate Banking:
Generating Strong Asset Spread
Performance to Date: 9M 2015 (Rp Bn)
Strategies for 2015
1. Focusing on Anchor Clients and
penetrating through using of
Transaction Banking
2. Account Plan implementation for top
76 Corporate Banking Customers.
3.
P o ide o e stop se i e solutio s fo
usto e s t a sa tio s a d eate
new business process to accelerate
the execution of Account Plan
including effective and responsive
Complaint Handling.
4. Strengthen business alliance with
Mandiri InHealth & Mandiri DPLK to
ease corporate customers to manage
their needs in health insurance &
pension fund / severance
3,604
1,805
972 491
5,890
153
(40)
1. Integrated Wholesale Transaction
Banking.
2.
Broaden product offering and services.
3. Acquire RMB License for Bank Mandiri
Shanghai Branch.
4. Open new Distribution Channel in
BMHK.
5. Increased capacity and business
processes for distribution and retail
brokerage.
6. New product innovations to improve
alliances and synergies with Mandiri
Group.
Treasury & Market
2,804
2,496 411
4,889
9
4,882
(41)
Mandiri Sekuritas
fi a ial pe fo
a e
Q3 2015
Q3 2014
Y-o-Y
(%)
Revenues
375
472
(21%)
•
Investment Banking
95
85
11%
•
Capital Market
196
242
(19%)
•
Proprietary
-7
44
(115%)
•
Investment Mgt
91
101
(9%)
)
Operating Expenses
313
312
1%
Earnings After Tax
30
96
(69%)
Equity Transactions
–
bn
83,660
100,130
(16%)
SUN Transactions - bn
49,497
57,730
(14%)
Equity & Bonds
Underwritten
–
bn
7,665
6,725
14%
ROA
2.9%
6.6%
(56%)
ROE
3.8%
12.5%
(69%)
(Rp Bn)
(42)
Commercial Banking:
Strong revenues from Assets
1.Support Bank
Ma di i s
Wholesale
Banking vision as an Integrated
Wholesale Bank through
sophisticated, customized and complete
services leading to increased revenue
through Wholesale Deposit generation
and Fee Income.
2.Increasing profit and market share
th ough i
easi g e isti g usto e s
share of wallet, increasing revenue from
e usto e s a d a agi g NPL s.
3.Provide the best total business solutions
for commercial customers by developing
products and services including quality
bundling of products, quick service and
competitive pricing.
4.Effective Alliance in units based on
customer base in Commercial
segment, especially in developing value
chain business.
Performance to Date: 9M 2015 (Rp Bn)
Strategies for 2015
4,616
863
742 341
5,880
1,857
(43)
Commercial Banking :
Stronger Platform & Improved Distribution Capability
42
Expanding Scope of Distribution, Q3 2015
Solid & Stable Source of
Low Cost Funds
Product Q3
2015 Q3
2014 Growth
Demand
Deposit 30.49 99.29 42.51%
Rupiah 17.04 4.66 45.66%
FX 13.45 4.63 38.31%
Saving
Deposit* 7.80 0.77 94.39%
Total CASA 38.31 10.06 43.56%
Total Funding 57.81 15.53 77.11%
CASA Ratio = 66.27%
Funding from Java & Bali = 72.31% of total funding
Sumatera Loans = Rp 24,0 tn
Funds = Rp 9.5 tn
Kalimantan Loans = Rp 8.2 tn Funds = Rp 3.9 tn
Eastern Loans = Rp 4.8 tn Funds = Rp 2.6 tn
Java and Bali Loans = Rp 114,4 tn
Funds = Rp 41.8 tn
* Business Savings Product CBC = 24 Unit Floor = 23 Unit
(44)
1.
Continue to develop retail payment
solutions for top retail industry value
chains and business clusters in order
to increase low cost deposit and
fee-based income
2.
Develop customer education to
further increase usage of new retail
products (e.g., prpaid) as well as
e-channel transactions in order to
i
ease usto e s lo alt a d
balances.
Micro & Business Banking:
Rapidly growing our high margin business
Performance to Date: 9M 2015 (Rp Bn)
Strategies for 2015
5,529
3,164
1,395
2,313
7,774
3,060
(45)
Business Banking :
44
Medan
Makassar Banjarmas
in Surabaya Semarang
Denpasar Bandung
Pekanbaru
Palembang
B.Lampung
Pontianak
Samarinda
Manado
Palu Jayapura
Balikpapan Batam
Jambi Pematang siantar
Padang
Bekasi Jakarta
Solo Tangerang
Bogor
Branch Models that covered SME Customers M-1 Branch : 75
M-2 Branch : 89 M-3 Branch : 164
Expanding Scope of Distribution, 2015
Solid & Stable Source of
Low Cost Funds*
Product Q4
2014
Q3 2015
Growth YTD
Demand
Deposit 25.6 29.9 16.8%
Saving
Deposit 66.1 63.6 (-3.8%)
Total CASA 91.7 93.5 1.96%
Total
Funding 121.7 115.3 (-5.3%)
Rp Tn
CASA Ratio = 81,1%
Funding from Java & Bali = 75.2% of total funding
Sumatera Loans = Rp 13.9 tn Funds = Rp 15.3 tn
Kalimantan Loans = Rp 9.0 tn Funds = Rp 5.7 tn
Eastern Loans = Rp 7.8 tn Funds = Rp 7.7 tn
Java and Bali Loans = Rp 27.2 tn Funds = Rp 86.7 tn
(46)
45
BSM
Add
ress
ing As
se
t Qu
al
ity
Issues
10.31 13.28 16.06 23.97 36.73 37.44 39.93 41.82 44.50 46.30 48.40 49.70 50.46 49.82 49.60 49.32 49.13 48.80 50.40 50.60 4Q '07 4Q '08 4Q '09 4Q'10 4Q '11 1Q '12 2Q '12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 Fi na n ci ng 91.1% 89.1% 83.1% 82.7% 86.2% 87.2% 92.2% 93.9% 93.9% 95.6% 94.2% 91.3% 89.4% 90.3% 89.9% 85.7% 82.1% 81.7% 85.3% 84.5% FDRSy
ari
a
h
Fi
n
an
ci
ng
(
Rp
tn
)
Fi
n
an
ci
a
l P
er
for
mance
(Rp
bn
)
FY ’ FY ’ FY ’ FY’ FY’ FY’ FY’ Q ’ an ci n g 13,278 16,063 23,968 36,664 44,755 50,460 49,133 50,590 p o si ts 14,899 19,338 28,999 42,618 47,409 56,461 59,821 59,708 e ts 17,066 22,037 32,482 48,672 54,229 63,965 66,942 67,120 T 196.42 290.94 418.52 551.07 805.69 651.24 71.78 148.8 o s: A (% ) 1.83 2.23 2.21 1.95 2.25 1.53 0.17 0.42 E ( % ) 21.34 21.40 25.05 24.24 25.05 15.34 1.49 4.10 ss N PF 5.66% 4.84% 3.52% 2.42% 2.82% 4.32% 6.83% 6.89%Ne
t
In
ter
es
t M
ar
gi
n
&
Cos
t of
Fund
s
Yo ACoF NIM
6.3% 6.3% 6.6% 6.6% 7.5% 6.9% 6.9% 7.0% 7.3% 7.1% 7.3% 7.2% 7.3% 6.3% 6.2% 6.0% 6.2% 6.3% 6.3% 6.4% 4Q '07 4Q '08 4Q '09 4Q'10 4Q'11 1Q'12 2Q'12 3Q'12 4Q'12 1Q'13 2Q'13 3Q'13 4Q'13 1Q'14 2Q'14 3Q'14 4Q'14 1Q'15 2Q'15 3Q'15 12.4% 13.0% 12.7% 12.3% 13.0% 11.5% 12.0% 12.2% 12.4% 12.3% 12.4% 12.1% 12.0% 11.1% 11.1% 11.0% 10.9% 10.6% 10.0% 10.6% 5.4% 5.7% 5.6% 5.1% 5.2% 4.5% 4.7% 4.5% 4.5% 4.6% 4.0% 4.0% 4.1% 4.4% 4.5% 4.5% 4.4% 4.4% 4.3% 4.2%
(47)
46
Consumer Banking:
Significant growth in spread and fee income
1.
#1 in Auto with new product and 2W
subsidiary build up
2.
#1 position
in Credit
Card
with
innovation and portfolio optimization
3.
#1 in mortgage via new segments and
mandiri synergies
4.
Drive growth in personal loans via new
products and distritbution.
5.
#1 bank for
I do esia s
Gen-Y
6.
Recognized
innovator
in
banking-unbanked.
7.
Extend #1 position in wealthy and
affluent.
Performance to Date: 9M 2015 (Rp Bn)
Strategies for 2015
8,463
4,327
1,532
11,258
1,323
(48)
Mand
iri
Tunas
Fi
nance:
Total
Fi
nan
ci
ng
YTD of Rp
11
.95
Tn
47
al
Di
sb
u
rsem
en
t
an
d
th
e B
reak
d
ow
n
Joi
n
t
Fi
n
an
ci
ng
an
d
N
on
JF
B
reak
d
ow
n
of
Fi
n
an
ci
ng
3
Q
2015
P
erf
or
man
ce
(Rp
Bn
)
3Q
2015
3Q
2014
Cha
ng
e
Loa n s 24 ,83 2 19 ,68 1 26 .17 % N e t In co me 225 175 28 .57 % Ap p ro val Ra te (% ) 87 .57 % 89 .20 % (1.8 3%) D isb u rseme n t 11 ,95 0 10 ,78 4 10 .82% N IM ( % ) 3.4 3% 3.2 8% 4.5 3% R O A (% ) 5.1 9% 4.8 9% 6.1 1% R OE (% ) 30 .10 % 30 .74 % (2.0 8%) C ER ( % ) 45 .80 % 44 .21 % 3.5 9% N PL (% ) 1.4 3% 1.2 6% 13 .59 % 375 566 852 966 1,146587 30278 257 576 884 761 1,054 1,110 1,016523 1,506 1,199 1,409 1,600 1,454 1,909 1,020 398 341 425 606 694 1,3061,369 1,656 1,530 1,592981 1,771 1,478 1,728 2,2242,456 2,056 2,408 2,206 2,3912,236 1,936 3,094 Q1'10 Q2'10 Q3'10 Q4'10 Q1'11 Q2'11 Q3'11 Q4'11 Q1'12 Q2'12 Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13 Q1'14 Q2'14 Q3'14 Q4'14 Q1'15 Q2'15 Q3'15JF No
n JF 405 539 806 1,101 1,370 1,364 1,245 1,355 1,353 1,609 1,420 2,075 2,105 2,416 2,871 2,678 3,290 3,374 3,398 3,824 3,549 3,732 3,975 309 306 351 372 350 422342 312373 486396 401 372 345 289232 208 162 149 10896 71 82 61 79 118 99 118 109 84 67 60
72 49
56 56 76 80 70 64 70 68 60 45 41 57 Q1'10 Q2'10 Q3'10 Q4'10 Q1'11 Q2'11 Q3'11 Q4'11 Q1'12 Q2'12 Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13 Q1'14 Q2'14 Q3'14 Q4'14 Q1'15 Q2'15 Q3'15 M o to rc yc le Us ed Car N ew Car
(49)
48
Supporting
Materials
(50)
We are Preparing For Our Next Transformation
2009
2005
Market Cap: IDR 60 Tn Revenue Market Share: 8% Net Profit: IDR 2.41 Tn ROE: 10%Gross NPL: 16.3%
Market Cap: IDR 136.9 Tn Revenue Market Share: 13.4% Net Profit: IDR 9.22 Tn
ROE: 24.24% Gross NPL: 2.42%
2020
Top Bank In ASEAN
Market Cap: >IDR 225 TnRevenue Market Share: 14–16% ROE: >25%
Gross NPL: <4%
2014
• Building a winning organization • Delivering tailored proposition
for priority segments • Building alliances
• Strengthening risk management
•Wholesale transaction banking •Retail payment & deposits •Retail financing
•Business transformation •Developing integrated Human
Capital & IT
•Focusing on non-organic growth
1
stTransformation
2
ndTransformation
(51)
…But We Need to Co side G o i g Be o d the Ba k
•
Revenue Growth 9M (Whole
Group): Rp13.1Tn (21% YoY)
•
Profit from Subsidiary:
Rp1.42Tn (9.8% of EAT)
•
9M Revenue Wholesale vs
Retail : Rp 17.9Tn vs Rp 22.8Tn
Our Deal size has continued
to move higher
•
BSHB
Rp 40bn (2008)
•
MTF
Rp250 bn (2009)
•
Inhealth
Rp 1.3 tn (2013)
Bank
& Group
Finding Business
Partners
M & A
•
JV with AXA (AMFS). Gross Written
Premiums Rp1.5tn. +27% YoY
•
JV with Tunas Ridean (MTF). Total
Financing Rp4.1tn. 15% YoY
•
InHealth
partner BPJS
(52)
12,138
5,261
6,970
10,428
Net Interest Income Fee-Based Income Overhead Expenses & Others
Pre-provision Operating Profit
3Q 2015 operating profit increased by 43.7% from 3Q 2014
on higher NII
3Q 2015
Notes :
1. Fee based income excluding gain on sale & increasing value GB & securities
3Q 2014
Higher 43.7%
10,405
3,548
6,697
7,257
Net Interest Income Fee-Based Income Overhead Expenses & Others
Pre-provision Operating Profit
(53)
Committed to Improving Shareholder Value
Reduce Cost of Funds
Improve Assets Yield
Diversify into Fee Income
Reduce Provision/Loan
Improve Cost Efficiency
Leverage on cash generator
(wholesale) to accelerate growth
Diversity into fee income
Competitive.
sustainable
returns. with
above-average
rates of growth
Business Strategy
Strategic
Alliances
Support Strategy
(54)
…a d Offe I o ati e Pa
e t “olutio s
E-Moneyis the re-branding of prepaid Mandiri cards launched in October 2012.
Can be used for Toll-road Transactions (Jabodatabek). Parking (ISS Parking). Bus (Trans Solo & Trans Jogja). Fuel
(Pertamina Gas Stations). Retail Shops (Indomaret. Alfamart. Alfamidi. Lawson. Superindo). Restaurants (Solaria.
Excelso. Es Teller 77).
Can be owned by all customers & non customers with a maximum balance of Rp 1 million. Recharge available at Mandiri ATM. ATM Bersama. E-money machines. and E-money merchants.
Pre-Paid Card Volume (000s)
489774386560 506648 7751,748 2,118 4,670 4,015 3,988 5,282 4,833 4,926 5,2756,159
7,891 9,578 13,662 16,802 2,418 2,8483,156 3,326 3,741 3,966 5,072 5,908 8,146 11,680 18,356 20,211 22,112 21,752 22,741 21,156 20,679 19,460 20,542 20,502 22,079 23,864 24,644 27,260
7 9 14191412 14 9 214209 139 136142415321 467
484 510
456 272 1,502
2,231 4,346 5,100 6,421 8,332 14,874 18,261 20,981 22,777 4 Q '09 1 Q '10 2 Q '10 3 Q '10 4Q '10 1 Q '11 2 Q '11 3 Q '11 4 Q '11 1 Q '12 2 Q '12 3 Q '12 4 Q '12 1 Q '13 2 Q '1 3 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3 Q '14 4 Q '1 4 1 Q '15 2 Q '15 3 Q '15 Indomaret e-Toll Gaz e-Money
Pre-Paid Transaction Volume (000s)*
165.6 259.0
293.0 353.0
458.0 516.7 626.8 688.3 773.3 846.2 981.3 1,093.3 1,412.0 1,486.6 1,564.2 1,662.7 1,751.6
1,828.8 1,898.8 1,975.7 2,112.1 2,248.5 2,478.1 2,692.8 99.5 150.0 163.0 183.0 204.0
295.0 367.5 505.8
693.3 919.8
1,097.9 1,226.0
1,312.1 1,409.0 1,437.5 1,533.3
1,564.0 1,632.5 1,722.2
1,867.0 1,959.7 2,011.8 2,110.3
34.3
36.0 43.0 47.6 47.7 48.1 49.4 49.4 49.7 49.7
58.0 58.5 58.5
63.7 64.2 84.0 84.2 84.3
84.3 24.7
89.2 151.6 119.7 191.8 391.7 644.4 889.6 1,060.6 1,124.4 1,239.6 D ec -09 M ar -10 Jun -10 Sep -10 D ec -10 M ar -11 Jun -11 Sep -11 D ec -11 M ar -12 Jun -12 Sep -12 D ec -12 Mar -13 Jun -13 Sep -13 D ec -13 M ar -14 Jun -14 Sep -14 D ec -14 M ar -15 Jun -15 Sep -15 Indomaret e-Toll Gaz e-Money
(55)
Strong Microfinance Growth (2)
Outstanding
–
Rp Tn
4.4 5.4 7.3
11.8 19.0 27.1 36.0 37.2 39.7 40.0 2.02%2.29% 2.76% 3.91% 6.25% 9.77% 11.00%10.85% 11.85% 11.91% 0.00% 0.50% 1.00% 1.50% 2.00% 2.50% 3.00% 3.50% 4.00% 4.50% 5.00% 5.50% 6.00% 6.50% 7.00% 7.50% 8.00% 8.50% 9.00% 9.50% 10.00% 10.50% 11.00% 11.50% 12.00% 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40
2008 2009 2010 2011 2012 2013 2014 1 Q15 2Q
15
3
Q
15
Mandiri Microfinance Outstanding Mandiri Market Share
54
*based on OJK publication market data (micro small medium business/ UMKM)1 ,347 1 ,646 1,6 45 2 ,195 1 ,826 2 ,522 2 ,791 4 ,208 3 ,397 4,5 25 4 ,435 5 ,764 5 ,136 7 ,057 5 ,187 6 ,877 5 ,689 8 ,527 7,0 39 7 ,732 5 ,974 5 ,945 4 ,005 1 Q '10 2 Q '10 3Q '10 4 Q '10 1 Q '11 2 Q '11 3 Q '11 4 Q '11 1 Q '12 2 Q '12 3 Q '12 4 Q '1 2 1 Q '13 2 Q '13 3 Q '13 4 Q '13 1 Q '14 2 Q '14 3Q '14 4 Q '14 1 Q '15 2 Q '15 3 Q '15 Booking
Booking Volume
–
Rp Bn
16.5%16.5% 17.3% 16.9% 17.9% 17.7% 17.1%
21.0% 20.8% 20.6% 20.2% 18.70% 14.40% 14.27% 14.01% 14.20% 13.20% 13.15%13.20% 13.15% 10.98% 11.25% 10.77% Asset Spreads(%)
(1)
94
Measur
es
of s
cal
e and
retur
ns rel
at
ive t
o
peers
Bank Onl
y,
As
of June
2015
29.2% 23.7% 21.7% 15.6% 12.5% 10.7% 10.0% 9.5% 4.3% 1.1% BRI Mandiri BCA BTN Permata Panin Danamon BNI BII CIMB Niaga 2,327 2,025 1,760 1,364 1,135 869 851 651 555 448 Mandiri BRI BNI Danamon BCA CIMB Niaga BTN Permata Panin BII 7.9% 7.1% 6.6% 6.5% 5.6% 5.1% 4.7% 4.3% 4.3% 3.8% BRI Danamon BCA BNI Mandiri CIMB Niaga BTN Panin BII Permata 50,604 41,518 35,010 23,897 23,862 15,078 11,112 8,694 7,826 7,364 BRI Danamon Mandiri BNI BCA CIMB Niaga Panin BTN Permata BIIB
ran
ch
es
R
e
tu
rn
on
E
q
u
ity
(Af
ter
Ta
x)
(%)
Em
p
lo
yee
s
N
e
t
In
ter
es
t
Mar
gi
n
s
(%)
3.9% 3.8% 3.2% 2.1% 1.7% 1.6% 1.5% 1.2% 0.5% 0.2% BRI BCA Mandiri Danamon Panin BTN BNI Permata BII CIMB NiagaR
e
tu
rn
on
As
se
ts
(B
e
for
e
Ta
x)
(%)
21,215 17,032 16,707 14,157 3,325 1,830 1,530 1,473 1,007 1,005 BRI Mandiri BCA BNI CIMB Niaga BTN BII Danamon Permata PaninA
TMs
A ver ag e(2)
Notes
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(3)
Notes
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(4)
Notes
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(5)
The analysts listed above actively follow Bank Mandiri, but not all have issued research reports or formally initiated coverage.
Equity Research Contact Details
BROKERAGE ANALYST TELEPHONE E-MAIL
BAHANA SECURITIES Teguh Hartanto 62 21 250 5081 Teguh.Hartanto@bahana.co.id
BANK OF AMERICA-MERRILL LYNCH Tay Chin Seng 65 6591 0419 Chinseng.Tay@baml.com
BARCLAYS CAPITAL Sharnie Wong 852 2903 3457 Sharnie.Wong@barclays.com
BNP PARIBAS Igor Nyoman 62 21 2358 4947 Igor.Nyoman@asia.bnpparibas.com
CIMB SECURITIES Jovent Giovanny 62 21 515 1330 ext. 262 jovent.muliadi@cimb.com
CITI INVESTMENT RESEARCH Salman Ali 62 21 2924 9219 Salman1.Ali@citi.com
CLSA LIMITED Sarina Lesmina 62 21 2554 8820 Sarina.Lesmina@clsa.com
CREDIT SUISSE Sanjay Jain 852 2101 6088 Sanjay.Jain@credit-suisse.com
DANAREKSA SEKURITAS Adriana Indrajatri 62 21 2955 5777 adriana.suwono@danareksa.com
DBS VICKERS SECURITIES Lim Sue Lin 603 2711 0971 Suelin@hwangdbsvickers.com.my
DEUTSCHE VERDHANA SECURITIES Raymond Kosasih 62 21 2964 4525 raymond.kosasih@db.com
GOLDMAN SACHS (ASIA) Ben Koo 65 6889 2483 ben.koo@gs.com
HSBC LTD Loo KarWeng 65 6239 0654 Karwengloo@hsbc.com.sg
INDO PREMIER SECURITIES Stephan Hasjim 62 21 5793 1168 Stephan.Hasjim@ipc.co.id
J.P. MORGAN ASIA Harsh Modi 65 6882 2450 Harsh.w.modi@jpmorgan.com
KIM ENG SECURITIES Rahmi Marina 62 21 2557 1188 Rahmi.Marina@maybank-ke.co.id
MACQUARIE CAPITAL SECURITIES INDONESIA Lyall Taylor 62 21 2598 8489 Lyall.taylor@macquarie.com
MORGAN STANLEY Mulya Chandra 62 21 3048 8125 Mulya.Chandra@morganstanley.com
NOMURA Jaj Singh 65 6433 6973 Jaj.Singh@nomura.com
SANFORD C. BERNSTEIN Kevin Kwek 65 6230 4650 Kevin.Kwek@bernstein.com
UBS Joshua Tanja 62 21 574 0111 Joshua.Tanja@ubs.com
(6)
PT Bank Mandiri (Persero) Tbk PLAZA MANDIRI
Jl. Jend. Gatot Subroto Kav. 36-38 Jakarta 12190, Indonesia
Tel: 62-21 526 5045
Fax: 62-21 527 4477, 527 5577 Call Center: 14000
www.bankmandiri.co.id
Contact Information: Investor Relations Tel: +62 21 524 5085 Fax: +62 21 5290 4249 E-mail: ir@bankmandiri.co.id http://ir.bankmandiri.co.id Corporate Secretary Tel: +62 21 524 5740 Fax:: +62 21 526 8246