4. Stakeholder Consultation 4. 1. Summary of How Stakeholder Consultation was Organized

SUCOFINDO INTERNATIONAL CERTIFICATION SERVICES Sucofindo ICS FRM 14.05 Issue 00 Rev. 1 22of 164 B. 4. Stakeholder Consultation B. 4. 1. Summary of How Stakeholder Consultation was Organized Stakeholders Consultation and The Company Responses Issue The Company Responses Assessor Findings KUD Udangan Manis - Desa Harapan Baru  Compliance to regulation 2.1  Training 4.8 AGT  Information provision 1.1.1-1.1.2, 1.2.1  Consultation and communication 6.2, TSSMJZ  Water management at mill 4.4.1  Water efficiency at mill 4.4.4  Water for worker 4.4.1 PS  NKTHCV 5.2 and 1.2.1 regarding HCV  Protection of water courses and wetlands 4.4.2 SSW 17:00 End of audit day 4 20 July 2017 Day 5 Thursday 08:00 Reporting Team 11:30 Break 14:00 Closing meeting All 16:00 Trip to Pangkalan Bun Team 21 July 2017 Day 6 Friday 07:35 Trip to Jakarta by Trigana Team SUCOFINDO INTERNATIONAL CERTIFICATION SERVICES Sucofindo ICS FRM 14.05 Issue 00 Rev. 1 23of 164 There are complaints from prospective smallholders regarding their land that identified as HCV which cannot planted with palm oil. The company explained that all areas identified as HCVs should not be planted as a form of commitment from the company to maintain the presence of HCV Conform The Cooperation understood clearly regarding the term and condition that stated in the MOU letter between Coperation and company The company confirm that the plasma is free to handle by themselves for the land after the plant is starting to fruit. Conform with the MOU Union The chairman and secretary inform that all workers have been appointed permanent workers. Work tools and PPE are already completed by the company according to the type of hazard identification in the workplace Conform Agus Suryadi Chairman and Darma Setiawan of Labors Union of PT. PSA Serikat Pekerja Mandiri Poliplant Bersatu - The labors union will be set and finish the mutual working agreement PKB in the year of 2018. - The company has socialized the prosedur of submitting and handling complaint. - There are still a few workers with the status of daily freelance worker and still looking an opportunity to become a permanent employee. The company always support all the activity of Labors Union Serikat Pekerja Mandiri Poliplant Bersatu as long as its not againts the law and depleting the company ’s asset and for those workers which status is still a daily freelance workers, as information the company is still evaluating those workers. Conform

B. 5. Date of Nexts Surveillance Visit