xxii The conversat ion occurs in t he phone. The part icipant s are Carrie and
Sam ant ha. Sam ant ha is in her office w hile Carrie is in a bout ique. Carrie calls Sam ant ha and t ells her t hat she w ill be m arried. Samant ha is shocked w it h t he
new s. She responds it plainly. Carrie t hen com plains t o her.
The t hird exam ple show s t he Accusation strategy. Carrie ut t ers a
com plaint t hat Sam ant ha does not give her any excit em ent at all at her m arriage plan. This kind of st rat egy is m ore powerful t han t he previous
st rat egy. From t he exam ples above, it can be seen t hat t here are m any different
com plaining act s found in t he dialogue of t he film . Those com plaining act s are classified int o som e kinds of st rat egies. Besides, t he analysis of com plaining act s relat es m uch
w it h responses of t he hearers w hich have cert ain t ypes and t he reasons. Therefore, t he researcher is int erest ed t o analyze t he com plaining responses used by t he charact ers in
t he dialogue of t he film ent it led “ Sex and t he Cit y” . Therefore, t he t it le of t his research
is AN ANALYSIS OF COM PLAINING RESPONSES USED BY THE CHARACTERS IN THE FILM ENTITLED SEX AND THE CITY A Socio- Pragmatics Approach
B. Problem statements
Based on t he background above, t he research aim ed t o discover t he com plaining responses on t he film script of “ Sex and t he Cit y” . Thus, t he research is
expect ed t o answ er t he follow ing problem st at em ent s:
xxiii 1. What kinds of com plaining st rat egies are em ployed by t he charact ers in t he
film ent it led “ Sex and t he Cit y” ? 2. How do t he hearers respond t o t he com plaint s applied by t he speakers?
3. Why do t he hearers in t he film use such kind of responses?
C. Research Objectives
The research w ill be expect ed t o answ er t he problem above, nam ely: 1. To discover t he kinds of com plaining st rat egies em ployed by t he charact ers in
t he film ent it led “ Sex and t he Cit y” 2. To ident ify t he responses of t he hearers t ow ards the com plaint s applied by
t he speaker. 3. To find out t he reasons w hy t he hearers use such kinds of responses.
D. Research Benefits
The research is expect ed t o be beneficial for: 1. The st udent s of English Depart m ent
xxiv It w ill give m ore inform at ion about com plaining st rat egies and st im ulat es
st udent s t o st udy m ore about socio- pragm at ics, especially about speech act s.
2. The m ovie spect at ors It can m ake t hem aw are about m any kinds of com plaint st rat egies ut t ered in
m any w ays and m ake t hem underst and t he st ory m ore deeply. 3. Fut ure researcher
It can help t hem t o underst and m ore about speech act s especially com plaint st rat egies, and how t o m ake anot her research dealing w it h speech act s
t heory.
E. Research M ethodology
The research is a descript ive qualit at ive. Descript ive m eans t o describe t he event s and sit uat ion of t he dat a. The st eps of t he research is collect ing dat a, analyzing
t he dat a, and draw ing t he conclusion. Qualit at ive means t o exam ine non- st at ist ical or descript ive dat a. The com plet e descript ion about research m et hodology w ill be
present ed in chapt er III.
xxv
F. Thesis Organization
