FINDINGS Training Evaluation For Sme: A Case Of Logam Timur Business Group In Cepogo Timur, Boyolali.

9 2. Section 2 questioned of the training evaluation in terms of the general aspect of training, training material, training supports and quality of the trainers. 3. Section 3 focus on supporting need by the participants for the next training

3. FINDINGS

AND DISCUSSION Metal crafts are a popular business in Cepogo County, Boyolali. Cepogo has been known as a place that has many metal crafts artisans. This training is a one way to identify small metal crafts businesses which unite in one business group. At the end of the evaluation, there are suggestions for the next trainers, and Cepogo apparatus. Training evaluation means the process of collecting the result needed to consider whether training is effective Noe, 2013: 234. Noe 2013 explains that there are two ways to evaluate training, formative evaluation and summative evaluation. The part of discussion and analysis in this article shows the formative evaluation. Formative evaluation is the training evaluation takes place while development and program design Noe, 2013: 235. The formative could help to ensure two things. First, the program of training is well organized, and second, trainees are satisfied and learn the program Noe, 2013: 235. A number of small businesses in Cepogo united and formed a business group named Logam Timur. Logam Timur business group consists of 17 members. Most of them have the same problems to organize their business. The training is conducted in the Management laboratory of Economics and Business Faculty, Muhammadiyah University of Surakarta. The main reason why it is conducted in the computer room, because in this room there are a number of computers available and connected to the internet. It makes learning about internet marketing easier. Hamburg mentioned 2014 that technology is usually a problem in training; it should be a support for learning. Laugesen et. Al. In Hamburg 2014 underlined that most of training offerings are not appropriate in the business need in the organization. As mentioned before, the questionnaires are divided into two types, closed ended-question and open ended-question. The first section closed ended-question gives an ordinal data as follows; 10 Table 2. Gender Frequency Gender Frequency Percentages Male 17 100 Female - - Total 17 100 Source : Processed by the author By the table above, shows that all business owners are man. As mentioned in the previous part, most of metal crafts business in Cepogo are the family businesses, from the table above indicates that only the man who work as a metal craftsman. The research by Indarti and Langenberg 2004 found that there is no difference between male and female in the terms of success in business. Table 3. Age Frequency Age Frequency Percentages 17-21 1 6 22-26 8 47 27-31 3 18 32-36 4 24 37-41 1 6 Total 17 100 Source: Processed by the author By the table above, shows that most of the trainees or the members of Logam Timur business group are in their youth. It will impact to the result of the training evaluation since the training used computers to support trainers delivered the materials. The table below is the data of training evaluation result per question and will elaborate below the table. 11 Table 4. The Effectiveness Result of Training Evaluation General Aspect Score Indicator Materials 4,00 Effective Punctuality 3,24 Moderate Training room 4,00 Effective Quality of the material 4,13 Effective Organizers‟ attitude students 4,18 Effective Supporting tools 3,80 Effective Congruence between materials of training and the expectation 3,82 Effective The highest score from the table above is 4,18 from Organizers‟ attitude or students‟ attitude. In terms of timeliness, the data shows „moderate‟. It is because on that day it was raining and the distance from Cepogo their county to Muhammadiyah University of Surakarta is a one hour-drive. Although they used a car to go to Muhammadiyah University of Surakarta, they departed from their home late. Table 5. The Evaluation of Materials Materials Evaluation Score Indicator Increasing the understanding of the cost management 4,06 Effective Increasing the understanding of the effective way of marketing the product 4,00 Effective Increasing the understanding of business management 4,00 Effective Increased enthusiasm to learn about online marketing 3,87 Effective From the data above, three points have a close score. It means that their knowledge increased because of the training. The only point on online marketing which get a low score. It indicates that material on online marketing is not interested in them. From the observation of the author the organizer, half of them did not have a clear picture of the benefits of study internet marketing. It appropriates by the interview before the training was held, they 12 told us that ordinarily the customers and the broker called them to order products. After they were called, they start to manufacture the products. Tabel 6. The Evaluation of Training Supports Training Supports Score Indicator Foods 4,00 Effective Internet connection 4,00 Effective Computers 3,88 Effective Relationships between participants and organizer 4,00 Effective Three questions got the same score, which is get 4,00 for mean value. The facility that scored low is computers. It is normal, because they rarely use computer to manage their business. For them, computer is not vital while running their business, even though most of them are in their youth. Table 7. The Evaluation of Trainers Evaluation of Trainer of Cost of Goods Sold Score Indicator Capability to explain the material 3,81 Effective Presentation methods 4,12 Effective Communication skills Interaction with trainee 4,29 Very Effective Used supporting tools 3,82 Effective Easy to understand 3,76 Effective Participant understanding of the material 3,76 Effective Time effectiveness 3,88 Effective Evaluation of Trainer of Online Marketing Capability to explain the material 3,82 Effective Presentation methods 3,82 Effective Communication skills Interaction with trainee 4,12 Effective Used supporting tools 4,00 Effective Easy to understand 3,82 Effective Participant understanding of the material 3,82 Effective Time effectiveness 3,59 Effective 13 In terms of trainers‟ quality, the cost of goods sold trainer get the highest score in the aspect of communication skills interaction with trainee compare to the online marketing trainer. However, in the aspect of easy to understand, the online marketing trainer get the highest score compare to cost of goods sold trainer. From the table above, trainer of online marketing better than trainer of cost of goods sold in four aspects; 1 capability to explain the material; 2 used supporting tools; 3 easy to understand; and 4 participant understanding of the material. This study presents a data about trainee‟s perception about the overall training. Davidof in Walgito 1994 define perception as a process to choose, organize, and analyse information or data to create a meaningful world. In summary, the effectiveness of the training program shows in the table belows; Table 8. The Effectiveness Result Per Aspect Rating Scale Result 1 2 3 4 5 Very ineffective 1,00 x ≤ 1,80 Ineffective 1,80 x ≤ 2,60 Moderate 2,60 x ≤ 3,40 Effective 3,40 x ≤ 4,20 3,93 3,98 4,00 3,97 3,88 Very Effective 4,20 x ≤ 5,00 From the table 8 above, shows that the training to metal craftsmen overall was run effectively. The only aspect which achieves a low score is material on internet marketing. This is normal, since while the training, most of them still did not know the function of online marketplace. The highest one is the aspect about „training supporting‟. The picture below, will explain about supporting needed by the metal craftsmen to run their business. Data was collected by open-ended question in the second part of the questionnaire. 14 Picture 1. Supports Needed A frequency distribution from the questionnaires “supports needed” is shown in picture 1 above. The pie-chart shows the data that 35 of all members did not answer what is needed by their business. This is not because they already feel satisfied with their business, but they did not know anything that can develop their business. The picture shows that 24 participants asked to join another training on enhancing business and on entrepreneurship. The remaining, 18 answer others, such as need a coaching from the expert, working capital, working tools, and fix the route access to their county. Picture 2. Material of Training Needed This article shows a brief review of what materials that needed by metal craftsmen to develop their business picture 2. From picture 2 above, we can learn that they need materials on how to manage their business finance 41 need more finance material. Material on finance, from their perspective is vital see table 5. On account of running a Finance 41 Marketing 29 Both of Them 24 Not Answer 6 Material of Training Needed Invest- ment 23 Training 24 Others 18 Not Answer 35 Supporting Needed 15 family business, they do not separate family finance from their business finance. This is in same way hampers their business. For instance, they retrieve money from the firm for the owners‟ personal need and use personal money for the firms‟ need.

4. CONCLUSION