To accelerate recovery of NPLs To increase customer satisfaction and To increase new customers acquisition To maintain existing profitable To finalize sales organization and To refine business units’ performance To strengthen Risk Management To continue d

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1. To publish March 2005 Financial Statement that has been adjusted to

BI audit review result and BI new regulation on loan classifications.

2. To build and conduct comprehensive communication program with all

stakeholders, including : • Employees and Labor Union • Customers • Analyst and investor • Correspondent bank • House of Representatives • Bank Indonesia Central Bank • Government Ministry of State- Owned Enterprise • Capital Market Authority Bapepam JSE • World Bank and IMF

3. To align Organization Structure with strategy

4. To conduct corporate NPL portfolio review and develop corrective action

to be taken

5. To communicate continuity strategy into the organization and customers;

and to develop management’s short term action plan

1. To publish March 2005 Financial Statement that has been adjusted to

BI audit review result and BI new regulation on loan classifications.

2. To build and conduct comprehensive communication program with all

stakeholders, including : • Employees and Labor Union • Customers • Analyst and investor • Correspondent bank • House of Representatives • Bank Indonesia Central Bank • Government Ministry of State- Owned Enterprise • Capital Market Authority Bapepam JSE • World Bank and IMF

3. To align Organization Structure with strategy

4. To conduct corporate NPL portfolio review and develop corrective action

to be taken

5. To communicate continuity strategy into the organization and customers;

and to develop management’s short term action plan Action Plan 30 Days Action Plan 30-90 Days And Action Plan Until End of 2005

1. To accelerate recovery of NPLs

through more substantial action programs accelerated restructuring, collateral execution, etc

2. To increase customer satisfaction and

loyalty

3. To increase new customers acquisition

in Commercial Consumer segments and maintain profitable customer

4. To maintain existing profitable

Corporate customer and grow selectively

5. To finalize sales organization and

sales model review and continue roll- out implementation of sales organization and sales model improvement

6. To refine business units’ performance

management system based on economic profit

7. To strengthen Risk Management

Good Corporate Governance

8. To continue development of physical

and electronic distribution channels selectively

9. To continue human resources