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1. To publish March 2005 Financial Statement that has been adjusted to
BI audit review result and BI new regulation on loan classifications.
2. To build and conduct comprehensive communication program with all
stakeholders, including :
• Employees and Labor Union • Customers
• Analyst and investor • Correspondent bank
• House of Representatives • Bank Indonesia Central Bank
• Government Ministry of State-
Owned Enterprise • Capital Market Authority
Bapepam JSE • World Bank and IMF
3. To align Organization Structure with strategy
4. To conduct corporate NPL portfolio review and develop corrective action
to be taken
5. To communicate continuity strategy into the organization and customers;
and to develop management’s short term action plan
1. To publish March 2005 Financial Statement that has been adjusted to
BI audit review result and BI new regulation on loan classifications.
2. To build and conduct comprehensive communication program with all
stakeholders, including :
• Employees and Labor Union • Customers
• Analyst and investor • Correspondent bank
• House of Representatives • Bank Indonesia Central Bank
• Government Ministry of State-
Owned Enterprise • Capital Market Authority
Bapepam JSE • World Bank and IMF
3. To align Organization Structure with strategy
4. To conduct corporate NPL portfolio review and develop corrective action
to be taken
5. To communicate continuity strategy into the organization and customers;
and to develop management’s short term action plan
Action Plan 30 Days Action Plan 30-90 Days
And Action Plan Until End of 2005
1. To accelerate recovery of NPLs
through more substantial action programs accelerated restructuring,
collateral execution, etc
2. To increase customer satisfaction and
loyalty
3. To increase new customers acquisition
in Commercial Consumer segments and maintain profitable customer
4. To maintain existing profitable
Corporate customer and grow selectively
5. To finalize sales organization and
sales model review and continue roll- out implementation of sales
organization and sales model improvement
6. To refine business units’ performance
management system based on economic profit
7. To strengthen Risk Management
Good Corporate Governance
8. To continue development of physical
and electronic distribution channels selectively
9. To continue human resources
professionalism productivity improvement
1. To accelerate recovery of NPLs
through more substantial action programs accelerated restructuring,
collateral execution, etc
2. To increase customer satisfaction and
loyalty
3. To increase new customers acquisition
in Commercial Consumer segments and maintain profitable customer
4. To maintain existing profitable
Corporate customer and grow selectively
5. To finalize sales organization and
sales model review and continue roll- out implementation of sales
organization and sales model improvement
6. To refine business units’ performance
management system based on economic profit
7. To strengthen Risk Management
Good Corporate Governance
8. To continue development of physical
and electronic distribution channels selectively
9. To continue human resources
professionalism productivity improvement
1. To develop and implement
comprehensive NPL restructuring programs
2. To implement “quick wins” revenue
improvement and continue business development
3. To implement corporate governance
and management reporting improvement
4. To finalize role enhancement of internal
