Executive report Asesmen Stage 2 QMS UB

Form: MSBSF430001.1 - 0506 Report: JKT60037280007 - 30-Jan-12 Page 3 of 58

1. Executive report

Assessment outcome: Stage 2 assessment was completed. Some Potential Findings Major, Minor, and observation were identified related to company system documentation and implementation against ISO 9001:2008 requirement. This assessment was conducted by Rusli Ananda as TL and accompanied by several members Mr. Dede Gunawan, Mr. Sugeng Hartono, Mr. Anton Nurkholis, Mr. Luhut Siahaan and also Mrs. Firdha as AUT. The assessment was done at Universitas Brawijaya Brawijaya University on 11-19 Oct 2011 with scope certification “Provision of higher education academic service graduated degree and post graduated degree including all supporting activities”. Based on sampling taken during assessment, it was summarized the typical discrepancy as follow.  Strategic planning formulation and deployment including evaluation.  Management review meeting, particularly agenda of discussion and minute of meeting generation.  Internal audit  Documentation of mandatory procedures  Document control and record control  Teaching learning, particularly on curriculum development, control and final score composition.  Infrastructure and work environment such as lighting of classroom, safety, cleanliness and road traffic management.  Analysis of data and corrective action plan. Though a lot of discrepancy noted with grading NC minor, no major NC issued in this visit. Regarding to this result, therefore, organization was recommended to gain certification of ISO 9001:2008 and subjected to surveillance visit. Next visit will take 12 man days with specific area planned prior to visit conducted. System effectiveness and continual improvement: Several system benefits and improvements have been highlighted by organisation in terms of quality system documentation and system implementation in helping all personnel in performing their tasks. Awareness of people in running quality system based on ISO 9001:2008 requirement well improved comparing to previous visit. Areas for management attention: All aspect and process that relates to minor NC noted in this finding log. Form: MSBSF430001.1 - 0506 Report: JKT60037280007 - 30-Jan-12 Page 4 of 58

2. Assessment summary