Company Profile of Ibis Solo Hotel

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CHAPTER III JOB TRAINING EXPERIENCES

A. Company Profile of Ibis Solo Hotel

A.1. Description of Ibis Solo Hotel Ibis Hotel Solo is one of hotels in Solo running under Accor chain management and cooperated with local company, PT. Sunindo Indah Corporation. Ibis Solo hotel is Three Star-Hotel, designed as business and leisure place. It is a place where people will receive a warm welcome upon arrival, feeling relax and comfortable during stay a while with affordable price. Ibis Hotel Solo has modern concepts with traditional touches and slogan, ‘Hotels the way you like them’. Ibis Hotel Solo is located at Jl. Gajah Mada No. 23, Solo, Central Java. It is located at the heart of city on which shopping centre, recreational facilities and industrial centre are easily accessed, in approximately 5 minutes from Solo Balapan railway station and 15 minutes from Adi Sumarmo Airport. Ibis Hotel Solo is modern and simple designed. It consists of 152 rooms which are equipped with LCD TVs, satellite channels, air conditioning and showers. The customers will get the optimal services with affordable price in its class, only at Ibis Hotel Solo, commit to user 17 A.2. Location of Ibis Hotel Solo Ibis Hotel Solo is strategically located at Gajah Mada 23 Solo. Its location, which lies in the center of Solo, makes the guests really enjoy the beauty of Solo. The Hotel is passable to all parts of the city. To reach public transportation, it is only 5 minutes or 1 km from Solo Balapan Railway Station, 15 minutes from Adi Sumarmo Airport, and 5 minutes from Tirtonadi Bus Station. The guests who want to enjoy cultural heritages of Solo can visit Mangkunegaran Palace which lays 500 meters from the hotel. Another historical building in Solo is Kasunanan Palace which takes 10 minutes from the hotel. Other tourism objects can be reached about 10 minutes from the hotel, such as Klewer Traditional Market, and Triwindu. Klewer is the biggest clothes market center in Central Java. Tourists who want to look for antiquities can visit Triwindu Antique Market which lies only 1.5 km from Ibis Hotel Solo. Ibis Hotel Solo facilitates free travelling for the guests to travel around Solo. If the guests want to climb the mountain, they can visit Tawangmangu. It is located 40 km in the eastern of Solo and lies on the slope of Lawu Mountain. The guests can enjoy Grojogan Sewu Waterfall which is located under Lawu Mountain. The other tourist’s destinations are Sukuh and Cetho Temple, Jumog Waterfall, Kalisoro Camping Ground and many more. Those are ideal locations that make Ibis Hotel Solo become the first choice for those who want to enjoy their visit in Solo. commit to user 18 A.3. The Facilities at Ibis Hotel Solo This hotel is consist of 152 modern rooms complete with LCD TV, mini bar, coffee or tea making facility, hair dryer. Bathroom comes with standing shower. Main restaurant is serving local and international cuisines. Lobby is medium sized in modern style. Hotel Ibis Solo is a good value accommodation located in city centre sitting alongside the Novotel. This hotel features, outdoor swimming pool, meeting rooms and a bar . Four meeting rooms, it is able to accomodate up to 230 people and available to carter your meeting needs with colleauges. Ibis Hotel Solo has 152 rooms which are spread from third floor to elevent floor. The rooms are divided into three classes, those are, Standart Room, it is the cheapest room, the room rate is IDR 340,000 per night. The second class is Deluxe Room, and the room rate is IDR 370,000 per night. The last class is Family Room, it is the most expensive room. The room rate is IDR 400,000 per night. The guests who want to taste delicious foods cooked by great chefs are able to visit Rendevouz Bar which is located in the first floor. It welcomes the guest for having relaxed and having meals. A buffet service awaits the guests from 6.30 a.m until 10 a.m. 12 hour-room service is ready to serve a guest who wants to eat in their room in private. It opens from 11.00 a.m. to 11.00 p.m, serving various courses including local dishes. Delivery service is also available in which the guest can make their choice, then, order it by phone. commit to user 19 Besides, there are many facilities for the sake of guests’ satisfaction that are available for free, such as fax, internet connection in their room for sending emails, or social networking with friends or colleagues. Besides, luggage room is served for free to keep the guest ’s stuffs, and deposit boxes which is available across the desk agent. For those who want to have a dry hair in a minute, they can get hair dryer, or those who want to get their clothes tidy, they do not have to be confused since they can go to the ironing room and get the mess away. Other facilities that are available for free are emergency plan, taxi, car rent, as well as cu rrency exchange that can be used to change guests’ currency, and shuttle services airport. At Vous Spa Massage and Treatment , the guests are able to pamper themselves. It offers a wide variety of true relaxation experience to promote health and longevity drawing from royal Javanese techniques and natural herbs. It opens daily from 8 am to 10 pm. All treatments include complimentary services of ginger tea and the use of the Spa’s sauna, Jacuzzi and steam rooms. It offers an exclusive price, the 21 from the government tax and service charges. There are three choices in Vous Spa that can be preferred by the guests based on their needs. They are Vous Beauty Care, Vous Body Massage, and Vous Signatures Packages. If the guests want to be healthy, they can go to the In Balance Fitness . There are many facilities that are available at In Balance Fitness, such as fitness center with modern equipments, swimming pool, sauna, steam, Jacuzzi with hot and cold water and available for ladies and gentles, massage room for ladies and gentles, private rest rooms, reflexology salon, towel, and Kapla Kids Club. Kapla Kids commit to user 20 Club is a service that guarantees children’s security and safety. The guests who come to the fitness centre with their children can entrust them in Kapla Kids Club. So, while guests are doing exercise they have no need to be terrified of their children safety. Laundry and dry cleaning services at Ibis Solo hotel are provided for the guests who come and stay in the hotel. There are two types of services in laundry and dry cleaning services. They are regular service and express service. In regular service, items received before 09.00 AM, it will be returned after 05.00 PM at the same day. Meanwhile, if item is received after 09.00 AM, it will be returned after 05.00 PM the following day. There are 15 price discount for 10 year old children or below. In addition to facilities previously mentioned, Oasis Swimming Pool enables guests to refresh their body and soul. It opens at 6 AM to 8 PM daily. For publics or non guests, there are some requirements to be paid attention. They must buy ticket at the first place, price for adult is Rp. 35.000 and for children is Rp. 17.000, and the prices include one glass of soft drink.

B. The activities during the job Training