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4. Motor Hotel Motel
Motor Hotel is the hotel that is located along the highway that connects between two big cities. It is completed with a garage beside
the room to park their vehicles. It is usually used to transit for a short time. http:jurnal-sdm.blogspot.com200907pengantar perhotelan-
definisi hotel.html.
B. Housekeeping Department
B.1. Definition of Housekeeping
Housekeeping is a department in the hotel that manages the hotel facilities and keeps the cleanness, repairs the damage of hotel facilities, such
as air conditioner, electricity, water pipe lines, etc, so hotel looks tidy and beautiful in order to make guests feel comfort during staying in the hotel.
According to Rumekso, he states in his book
Housekeeping Hotel
, housekeeping is a part of the hotel having duty and responsibility for keeping
cleanness, tidiness, neatness, and freshness in all of hotel area, both outside and inside hotel area, room, restaurant, office and toilet for guests. Rumekso,
2002:1, Based on Yayuk Sri Perwani in her book
Housekeeping Theory and Practical for Hotel Academy
, housekeeping is a department in the hotel that handles the tidiness, neatness, cleanness, room supplies and public area in
order that the guests or employees feel comfortable to stay in the hotel.
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1993:11. Housekeeping is a part of hotel that has important roles, so it needs the qualified employees to do their duties. Similarly, Sulastiyono states that
housekeping is one section which has a vital role and function in giving services to the guests, especially related to the comfort and cleannes of hotel
area. From the statement above, it can be concluded that housekeeping is
one of several departments in a hotel which has a vital function in keeping the cleanness, tidiness and amenity of the hotel, so that guests will be satisfied to
stay. Moreover, housekee ping plays an important role in managing hotel’s
equipments for example linens for rooms or food and beverage and uniform for all of the employees. That is why, the housekeeper must be able to manage
the outlook of the hotel, so guests or customers get satisfaction during their stay in the hotel.
B.2. Main Purpose of Housekeeping Department
According to the book
Room Division Knowledge
, the main purpose of Housekeeping Department is keeping the outlook of hotel area: clean and tidy,
attractive, comfortable, and safe. The cleanness and the tidiness of the hotel area whether it is inside or outside of room public area must be kept as well
as possible. Meanwhile the attractiveness must be kept, decoration in the hotel must be arranged, so that guests will feel at home. Then comfortable can be
achieved by controlling all facilities, so that they are comfortable to use by
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guests. Lastly, a safe condition has to be created not only for the guests but also for their luggages or their stuffs. Djumino, 2003:17
C. Apprentice
