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14. Aki Jääskeläinen Department of Industrial Engineering, Tampere University of Technology, Tampere, Finland Juho-Matias Roitto Department of Industrial Management, Tampere University of Technology, Tampere, Finland . 2015. Designing a model for profiling organizational performance management. International Journal of Productivity and Performance Management 64:1, 5-27. [ Abstract ][ Full Text ] [ PDF ]

15. Sofia D. Anastasiadou, Poulcheria A. Zirinoglou. 2015. EFQM Dimensions in Greek Primary Education System. Procedia Economics and Finance 33, 411-431. [ CrossRef ]

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17. Silvia Inês Dallavalle de Pádua Business Administration Department, University of Sao Paulo (USP), Ribeirão Preto, Brazil and Industrial Engineering and Management, The Sao Paulo State University (UNESP), Bauru, Brazil Janaina Mascarenhas Hornos da Costa Sociotechnical Systems Research Center, Massachusetts Institute of Technology (MIT), Cambridge, Massachusetts, USA Mayara Segatto Business Administration Department, University of Sao Paulo (USP), Ribeirão Preto, Brazil Melchior Aparecido de Souza Júnior Business Administration Department, University of Sao Paulo (USP), Ribeirão Preto, Brazil Charbel José Chiappetta Jabbour Industrial Engineering and Management, The Sao Paulo State University (UNESP), Bauru, Brazil . 2014. BPM for change management: two process diagnosis techniques. Business Process Management Journal 20:2, 247-271. [ Abstract ][ Full Text ][ PDF ]

18. Patrizia Garengo, Milind Kumar Sharma. 2014. Performance measurement system contingency factors: a cross analysis of Italian and Indian SMEs. Production Planning & Control 25:3, 220-240. [ CrossRef ]

19. Šarūnas Nedzinskas ISM University of Management and Economics, Kaunas, Lithuania Asta Pundzienė Kaunas University of Technology, Kaunas, Lithuania Solveiga Buožiūtė-Rafanavičienė Faculty of Social Sciences, Kaunas University of Technology, Kaunas, Lithuania Margarita Pilkienė ISM University of Management and Economics, Kaunas, Lithuania . 2013. The impact of dynamic capabilities on SME performance in a volatile environment as moderated by organizational inertia. Baltic Journal of Management 8:4, 376-396. [ Abstract ][ Full Text ][ PDF ]

20. Patrizia Garengo, Stefano Biazzo. 2013. From ISO quality standards to an integrated management system: an implementation process in SME. Total Quality Management & Business Excellence 24:3-4, 310-335. [ CrossRef ]

21. Aylin AtesInstitute for Operations Management, University of Strathclyde, Glasgow, UK Patrizia GarengoDepartment of Innovation in Mechanics and Management, University of Padua, Padua, Italy Paola CoccaDepartment of Mechanical and Industrial Engineering, University of Brescia, Brescia, Italy

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Umit BititciInstitute for Operations Management, University of Strathclyde, Glasgow, UK. 2013. The development of SME managerial practice for effective performance management. Journal of Small Business and Enterprise Development 20:1, 28-54. [ Abstract ][ Full Text ][ PDF ]

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